Tour Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the tour manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

KG
K Goodwin
Kenneth
Goodwin
724 Raul Trace
Los Angeles
CA
+1 (555) 748 5830
724 Raul Trace
Los Angeles
CA
Phone
p +1 (555) 748 5830
Experience Experience
01/2015 present
Dallas, TX
Business & Sponsorship Manager, Dew Tour
Dallas, TX
Business & Sponsorship Manager, Dew Tour
01/2015 present
Dallas, TX
Business & Sponsorship Manager, Dew Tour
01/2015 present
  • Serve as the liaison with Dew Tour’s sponsors and marketing partners, including Mountain Dew activations
  • Manage all aspects of sponsor integration across digital, content, television and onsite. Responsible for organizing and project managing from start to finish
  • Management of all partnership activation staff and agencies, including onsite staffing
  • Work with media teams to create inventory and execute tracking and routing of all digital, social, custom content, and broadcast benefits
  • Development of overall partner communication plan (sponsor guide book, post-event recaps, end of season, credentials, lodging, hospitality, etc)
  • Continuous coordination with VP of Sales and team on sponsorship strategy, goals, and materials; plus collaboration in driving new sponsorship sales
  • Manage timeline and submission of assets and ensure on-time delivery and execution
01/2012 09/2014
Phoenix, AZ
Retail & Tour Manager
Phoenix, AZ
Retail & Tour Manager
01/2012 09/2014
Phoenix, AZ
Retail & Tour Manager
01/2012 09/2014
  • Develop and execute world class experiential strategies to assist the delivery and growth
  • Drive to make a positive difference to business performance and brilliant execution
  • Project management
  • Workforce planning
  • Provide retail and tourism insights that will drive future innovation
  • Show commitment to outstanding teamwork
  • Budget management
05/2008 08/2011
Philadelphia, PA
Tour Manager
Philadelphia, PA
Tour Manager
05/2008 08/2011
Philadelphia, PA
Tour Manager
05/2008 08/2011
  • Training and managing on-site local temp staff, and signing staff timesheets at completion of event Setting up and maintaining gaming elements and communicating with technology vendor to troubleshoot through issues
  • Employee will have no less than 1 performance review per season to include an evaluation of performance standards as they relate to work instructions addressing their department’s environmental aspects. Employee will be aware of environmental objectives and targets within their department and how the objectives and targets affect their job performance
  • Managing all onsite activities for setup through event activation and teardown Ensuring proper storage and maintenance of all event site elements Thorough weekly event recaps, that include online written reports with event highlights, key learnings, photos, etc. Booking crew hotels and updating online database with hotel information Managing premium distribution and reporting weekly inventory
  • Responsible for ensuring event runs smoothly and effectively communicates feedback from consumers as well as competitive information found at retailers or at events
  • Provides Transportation Operations Manager with information and recommendations relative to procedures within departments
  • Work closely with other members of the Transportation Management team as well as ARAMARK Parks and Resorts, Alaska Management team
  • Responsible for general knowledge of corporate environmental policies and procedures and how they relate to their job functions. Corporate policies and procedures are posted on bulletin boards or can be accessed at dpr.web
Education Education
Bachelor’s Degree in Business Management
Bachelor’s Degree in Business Management
University of Tennessee
Bachelor’s Degree in Business Management
Skills Skills
  • Highly organized and ability to multi-task
  • Strong verbal communication skills and professional demeanor
  • Ability to travel on regular basis
  • Problem solving and flexibility to adapt and adjust to changing situations; plus strategic decision-making and solid independent judgment
  • The ability to sit for prolonged period of time and view computer screen
  • Ability to work with a variety of people in high-pressure fast paced situations
  • Expected to be highly organized
  • Knowledge of contracts and invoices
  • Relationship and project management
  • Thorough understanding of event management
Create a Resume
1

Senior Manager, VIP Tour Resume Examples & Samples

  • Assist in developing and implementing strategic solutions to support the expansion, development and efficient operation of the VIP Tour.Assist in general management of the Tour on a day to day basis including promptly responding to incidents as needed
  • Collaborate with Executive Director in creating and implementing a plan for efficient and effective tour operations, quality control, and reporting. This includes managing and implementing operational changes, overseeing scheduling of employees and temp labor, tour operational details including carts and tour spaces on the WB Lot, uniform maintenance and ordering, Union contract compliance, space planning and logistical coordination. Streamline redundant processes
  • Lead the VIP Tour Department in ensuring the highest levels of customer service are met and exceed expectations. Develop, implement and oversee customer service levels on a regular basis. Audit and report on staff overall performance in order to provide additional training and solutions as required.Work with Marketing and Retail teams to maximize ticket sales and visitor spends
  • Responsible for Project Management and change management according to business needs. Assign and oversee short and long-term projects to appropriate staff members and follow through until successful completion. (system software implementation, process improvements, etc)
  • Oversee Safety program for the Tour. Ensure all employees are properly trained and using approved procedures and equipment. Seek out solutions to issues as they arise. Uphold Emergency Procedures and testing as needed
  • Assist Executive Director on disciplinary issues in coordination with Labor Relations and Human Resources. Provide feedback to all employees and input on Performance Reviews
  • Work with department Management, Marketing Department and, when appropriate, Warner Archive, Feature Ad/Pub, etc. to plan program and event calendars
  • Perform Duty Manager shifts as necessary including weekends, holidays and evenings
2

Assistant Tour Retail Manager Resume Examples & Samples

  • A minimum of 1-3 years retail sales management experience
  • Ability to set priorities and manage deadlines
  • Superior organizational, written and communication skills
  • Excellent verbal and interpersonal skills
  • Must be able to lift and carry up to 40 lbs
3

Tour Project Manager Resume Examples & Samples

  • Oversee project development from the planning stages to completion, including post-event analysis
  • Review task progress for time, quality, and accuracy
  • Build VIP packages with vendors
  • Ability to work under deadlines and to complete projects in a high paced, multi-tasking environment
  • Leadership: Positively influence others to achieve results that are in the best interest of the organization
  • Superior organizational skills and strict attention to detail
  • Proficient computer skills – Excel, Word
  • Key competencies
  • Critical thinking and problem solving skills
  • Stress tolerance
4

Retail Tour Assistant Manager Resume Examples & Samples

  • Developing and maintaining relationships with Tour Company Management, Theater Management and Temp Staffing Agency
  • Advance the tour operations by contacting theaters on the tour’s itinerary and confirm logistics and other sales opportunities
  • Physically load-in and load-out all merchandise stock and kiosks in every city
  • Maintain and ensure visual displays and selling locations to represent the Disney Brand
  • Managing all inventory reporting, deliveries and maintenance; including daily stock-ups at all selling locations
  • Providing quality guest service and sales techniques to theater guests at performances
  • Ensuring all transactions are handled in an efficient timely manner
  • Analyzing sales trends and implement new incentives to drive sales results
  • Resolving all sales and inventory discrepancies
  • Managing relationship with temp agencies to recruit & schedule sales labor in all tour markets
  • Developing and training sales staff to drive sales results. Developing daily coaching & motivation strategies to ensure staff is an extension of the Disney Brand
  • A minimum of 2-3 years retail sales management experience
  • Must be able to lift and carry up to 40 lbs on a consistent basis
  • Must have strong PC skills (Excel, PowerPoint, MS Word, and Outlook)
  • Work experience in tour entertainment/theater industry
  • Knowledge of Retail Pro or Point of Sale/Inventory Systems a plus
5

Manager, Tour Marketing Resume Examples & Samples

  • Liaise between Managers, Tour Managers, and various Sony Music departments (Marketing, Digital Media, Publicity, Video and Radio Promotion, Sales, and International Marketing) to identify and organize promotional opportunities for assigned artists
  • Develop tour and lifestyle marketing strategies and work closely with Sony’s college marketing department/street team to ensure artist exposure in the marketplace
  • Work closely with Finance and Marketing to create or obtain budgets for all tours and promotional events for assigned artists
  • Work closely with other Managers in the Touring & Events department on ticket buys for various artists
  • Manage, and when necessary, book artist travel for promotional events, including flights, trains, cars, and hotels
  • Evaluate potential conflicts and issues related to Epic’s tours, events, and schedules and resolve those issues in a timely, professional, and efficient manner
  • Strong computer skills including MS Office (Word, Excel & Outlook) and an intimate knowledge of the internet. Experience with VME strongly preferred
  • A proactive, organized, self-starter who has strong problem solving, social, and interpersonal skills. Exceptional communication and time management skills. The ability to prioritize and multi-task. Must be able to work independently but be a team player and flexible. Must be able to adapt to all situations and handle stress. Must be able to create and maintain good relationships with artists, managers, attorneys, etc. Multitasking and organizational skills a must
6

Business & Sponsorship Manager, Dew Tour Resume Examples & Samples

  • Serve as the liaison with Dew Tour’s sponsors and marketing partners, including Mountain Dew activations
  • Manage all aspects of sponsor integration across digital, content, television and onsite. Responsible for organizing and project managing from start to finish
  • In coordination with VP/GM, Dew Tour will provide strategic oversight of Dew Tour P&L, and sponsorship budgets and P&L
  • Lead the ideation with sponsors to ensure “meaningful” activations that flawlessly execute the sponsors objectives while maintaining alignment with Dew Tour event strategy and goals
  • Work with Operations to identify optimal layout and coordinate proximity with collaborative sponsors
  • Coordinate with Operations so that all onsite sponsor orders are fulfilled, including but not limited to: tents, scaffolding, HVAC, connectivity, light, security, flooring, furniture, etc
  • Facilitate smooth execution of all sponsorship activations and brand recognition across all media inventory and material; such as pre-event/outreach, at event and post event, and act as onsite contact for sponsors
  • Manage timeline and submission of assets and ensure on-time delivery and execution
  • Work with media teams to create inventory and execute tracking and routing of all digital, social, custom content, and broadcast benefits
  • Maintain clear flow of communication between sponsors and Dew team
  • Management of all partnership activation staff and agencies, including onsite staffing
  • Develop and execute event follow-up strategy and KPIs to deliver a thorough recap and ROI report to sponsors that foster sponsor renewal
  • Continuous coordination with VP of Sales and team on sponsorship strategy, goals, and materials; plus collaboration in driving new sponsorship sales
  • Development of overall partner communication plan (sponsor guide book, post-event recaps, end of season, credentials, lodging, hospitality, etc)
  • Responsible for billing sponsorship contracts, submission of all expenses, cash flow and financial reporting of Dew Tour financials (full P&L oversight and management, budgeting, forecasting and finding financial incentives and efficiencies)
  • This position may include supervising one or more contractors where applicable
  • Finance and event management experience is a must
  • Thorough understanding of event management
  • Relationship and project management
  • Problem solving and flexibility to adapt and adjust to changing situations; plus strategic decision-making and solid independent judgment
  • Highly organized and ability to multi-task
  • Strong verbal communication skills and professional demeanor
  • Knowledge of contracts and invoices
  • Expected to be highly organized
  • Ability to work with a variety of people in high-pressure fast paced situations
7

Tour Analyst Manager Resume Examples & Samples

  • Foster an environment where excellence in tour execution is foremost
  • Manage day-to-day schedules for all projects and tours, monitor incoming requests and assignments
  • Develop and train the knowledge base of new and current tour analysts on all relevant products and features related to tour execution
  • Ongoing evaluation with senior level resources across internal teams to optimize tour support
  • Reporting on team goals through KPI metrics, tour summaries, and other available statistics
  • Responsible for hiring, performance review and disciplinary actions related to the team under their management
  • Track bugs, define areas for product optimization and prioritize the feature list
  • Gain efficiencies on Spec and QA through process, tool development or both
  • Operational implementation extends to providing support required to facilitate the Client Services / Box Office, Customer Service & Finance communications required for success of ongoing projects
8

Guest Service Manager, Tour Service Resume Examples & Samples

  • Produce staffing guidelines and workloads, operating guidelines, training programs, etc and lead the tour contents development
  • Manage the day to day operations of the tours, which includes the management of the tour guides
  • Support the planning work for the department such as staffing, budget, service standards, etc
  • Manage the Stage in the most professional manner based on Disney's standards of Safety, Courtesy, Show and Efficiency to exceed guest expectations
  • Maintain efficient & effective communications and good working relationships internally with different LOBs, such as construction management, park operations, hotel operations, food & beverage, etc to ensure all the tours are executed perfectly
  • Bachelor’s degree in Hotel & Tourism Management, Business, Public Relations, Communications, or similar discipline
  • Minimum 5 years of experience in tour management, hospitality industry, or related fields
  • High level of fluency in both Mandarin & English
  • Flexibility in working hours and schedules (including shift duty) a must
  • Must be able to work outdoors for a long period of time
  • Good planning & organization skills
  • Strong communication & presentation skills both written & verbal at all levels of the organization
  • Mature, credible and strong interpersonal skills
  • Computer and Internet proficiency software required, including Word, Excel, PowerPoint, etc
9

Manager, Tour & Events Resume Examples & Samples

  • Work with tenants and operational departments to plan and schedule tour routes around event and conversion calendars
  • Promote tour program through social media, sales contact lists, event activations, event signage, flyering, and other mediums
  • 3 Design and develop marketing and sales collateral
  • Manage tour sales and revenue collection
  • Research facility and tenant history to enhance tour experience
  • Conduct facility tours with customers
  • Design and implement tools for customer feedback
  • Collate customer feedback for quality assurance and improvement of tour experience
  • Assist event manager in execution of events on property
  • Years of related work experience: 3-5 Years of Experience
  • Relevant experience in sales and marketing
  • Understanding and appreciation of sports and entertainment history
  • High level of organization skills, and attention to detail
  • High level of communication skills, both written and verbal, and particularly in public speaking
  • Ability to work nights, weekends, and holidays
10

Seasonal Tour Manager Resume Examples & Samples

  • Oversee daily payroll and staffing levels
  • Participate actively in all regulatory matters, DOT
  • Develop and maintain mutually beneficial business relationships with clients. Focus on retaining existing business and building base business
  • Review financial statements and data, utilizing financial data to improve profitability. Prepare and control operational budgets
  • Respond quickly to customer concerns and correct potential problems before they affect the guests. Consider customer satisfaction and return business to be of the utmost importance
  • Collaborate with Transportation Operations Manager and Aramark leadership in the development of strategic plans for operation. Implement and manage operational plans
  • Create, develops and execute maintenance projects and capital plans for operation
  • Drive high performance meetings and strong communication plans. Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions
  • Manage customer support by following WEST Customer Service Initiatives
  • Collaborate with General Manager and Aramarkleadership in the development of strategic plans for operation. Implement and manage operational plans
  • Uphold company safety standards to ensure the health and safety of our customers and employees. Inspects as needed
  • Create, develops and execute maintenance projects and capital plans for operation. Responsible for bid processes, project submittal and project management
  • Bachelor's degree in Business Management or similar subject
  • Organizational effectiveness and operations management
  • Business and management principles and practices
  • Project management principles and practices
11

Tour Manager Resume Examples & Samples

  • 2-4 years of experience in managing Events/Promotions/Tours/Retail with proven experience in National Tour Management
  • Previous experience managing promotional staff and motivating teams in order to achieve the highest results
  • Previous experience completing recaps, timecards, taking pictures, submitting expenses, and troubleshooting on-site issues
  • Interaction with clients, customers, and internal staff
  • Leading set-ups, tear-downs, and asset maintenance
  • Proven experience in effective communication, venue negotiations and relationships, consumer and client relations, and management
  • Experience managing and delegating tasks in order to achieve goals
  • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadline
12

Tour Manager, Military Resume Examples & Samples

  • Weekly coordination with Marketing Werks, media and onsite event contacts, temp staff, recruiters/volunteers, technology vendors, etc
  • Managing all onsite activities for setup through event activation and teardown Ensuring proper storage and maintenance of all event site elements Thorough weekly event recaps, that include online written reports with event highlights, key learnings, photos, etc. Booking crew hotels and updating online database with hotel information Managing premium distribution and reporting weekly inventory
  • Training and managing on-site local temp staff, and signing staff timesheets at completion of event Setting up and maintaining gaming elements and communicating with technology vendor to troubleshoot through issues
  • Tracking corporate credit card charges and submitting expense reports, and reviewing Crew Member expense reports
  • Shipping weekly crew packs that include photo and video memory cards, crew timesheets and expense reports
  • Serving as the media spokesperson for all in-studio and event interview opportunities including broadcast, radio and print
  • Collaborating with recruiters and managing execution of media appearances at television and radio stations
  • Two years promotional/marketing experience in a management position
  • Being tech savvy a plus
  • Media Spokesperson experience a plus
  • Must be: Professional, organized and outgoing
  • Communicative with internal Marketing Werks staff
  • Able to get along with other crew members
  • Able to lead and motivate a team Successful at resolving conflict
  • Flexible and able to adapt well to challenging situations
  • Available to travel continuously throughout the duration of tour (22 weeks average)
  • Able to connect and interact with event attendees and engage a crowd
  • Experienced emcee
  • Able to lift up to 50+ lbs with the physical attributes to complete an event site setup
13

Retail & Tour Manager Resume Examples & Samples

  • 3 years’ + experience within a retail or tourism management role
  • Proven track record in developing and commercialising highly successful tourist/retail operations
  • Demonstrable experience in developing high performing teams
  • Confident communication & presentation skills
  • Exceptional relationship builder
  • Strong IT skills
  • A willingness to work flexible hours to meet demand
  • Ability to move at pace in an ever changing and challenging environment
14

Tour Manager Resume Examples & Samples

  • Direct and coordinate all operational functions associated with Tour Operations (TWT and DNHT) and Documentation
  • Maintain proper staffing levels, ensure training, and schedule all employees for functional areas managed
  • Direct and supervise three On-The-Road Supervisors in the day-to-day monitoring and evaluation of all tour related driving activity in and around Denali National Park and Preserve
  • Work closely with the Schedules who assign tour driver shifts; point of contact for drivers with questions regarding scheduling
  • Oversee Documentation to ensure that buses are built efficiently and meet the scheduling needs. Monitor and adjust as needed to accommodate hotel/tour guests upgrading to TWT
  • Oversee the DVD Sales and Order fulfillment programs
  • Ensure that equipment needed to complete job duties are stocked and maintained (squeegees, buckets, uniform items, log books, DVIRs, video cameras). (perhaps this belongs under Transpo Manager)
  • Through day-to-day monitoring and evaluation, develop performance appraisals that address defensive driving skills for all driving positions employed within the department
  • Assist with Safety and Training to direct, coordinate, and supervise driver training program
  • Provides Transportation Operations Manager with information and recommendations relative to procedures within departments
  • Informally resolve potential grievances with organized workforce
  • Performs as a Manager on Duty
  • Ensure internal and external customers receive the highest level of service that can be provided
  • Ensure effective decisions by thoroughly analyzing alternatives and prioritizing objectives
  • Build a strong employee work team and a positive work environment
  • Work closely with other members of the Transportation Management team as well as ARAMARK Parks and Resorts, Alaska Management team
  • Responsible for general knowledge of corporate environmental policies and procedures and how they relate to their job functions. Corporate policies and procedures are posted on bulletin boards or can be accessed at dpr.web
  • Responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS
  • Communicate Environmental objectives and targets during EMS training
  • Employee will have no less than 1 performance review per season to include an evaluation of performance standards as they relate to work instructions addressing their department’s environmental aspects. Employee will be aware of environmental objectives and targets within their department and how the objectives and targets affect their job performance
  • Previous supervisory experience with a demonstrated knowledge of supervisory skills
  • Must have excellent conflict resolution skills
  • Must have previous experience and knowledge of MS Word and MS Excel programs
15

Manager, Tour Fulfillment Resume Examples & Samples

  • 3-5 years of related experience
  • 5 years of Timeshare Experience
  • Excellent Excel Experience
  • More than 2 years supervisory experience
  • Voice and Cognos Experience
16

Asst Manager, Domestic Tour Marketing Resume Examples & Samples

  • 4-5 years of marketing experience, including executing marketing plans and media promotions
  • Strong project management and organizational skills
  • Proven ability to work with numbers and provide recommendations based on analysis
  • Understanding of marketing and finance principles
  • Positive can-do attitude with problem solving approach to daily tasks and willingness to pitch in wherever needed
  • Ability to keep multiple projects, at different phases in their life cycle, moving forward through completion in a fast-paced environment
  • Superior attention to detail
  • Strong written communication skills with ability to cater messaging to different audiences
  • Ability to analyze and apply data to improve results
  • Results-oriented team player who can work across the organization and works well under tight deadlines
  • Tour marketing experience preferred
  • 4-year college degree
17

Tour Manager Resume Examples & Samples

  • Weekly coordination with Marketing Werks, media and onsite event contacts, temp staff, recruiters/volunteers, technology vendors, etc
  • Managing all onsite activities for setup through event activation and teardown Ensuring proper storage and maintenance of all event site elements Thorough weekly event recaps, that include online written reports with event highlights, key learnings, photos, etc. Booking crew hotels and updating online database with hotel information Managing premium distribution and reporting weekly inventory
  • Training and managing on-site local temp staff, and signing staff timesheets at completion of event Setting up and maintaining gaming elements and communicating with technology vendor to troubleshoot through issues
  • Tracking corporate credit card charges and submitting expense reports, and reviewing Crew Member expense reports
  • Two years promotional/marketing experience in a management position
  • Being tech savvy a plus
  • Media Spokesperson experience a plus
  • Must be: Professional, organized and outgoing
  • Communicative with internal Marketing Werks staff
  • Able to lead and motivate a team Successful at resolving conflict
  • Flexible and able to adapt well to challenging situations
  • Available to travel continuously throughout the duration of tour (22 weeks average)
  • Experienced emcee
  • Able to lift up to 50+ lbs with the physical attributes to complete an event site setup
18

Tour Manager Resume Examples & Samples

  • Selling and closing sales of Vantage Products. Tracking and reporting of sales, leads and customer escalations
  • Minimum High School Diploma
  • Multi Week Tour Experience a plus
  • Selling experience a plus
  • Available to travel continuously throughout the duration of tour (30 weeks average)
19

Associate Tour Experience Manager Resume Examples & Samples

  • Collaborate proactively with our Product Innovation team in Boston to develop itineraries, program and content
  • Develop / maintain an allocation plan for each tour which meets cost, quality, and capacity limitations
  • Perform tour analysis to identify potential pain points and suggest itinerary improvements
  • Book components and communicate group specific information to suppliers
  • Handle production related customer requests together with colleagues across the department
  • Monitor projected cost per tour and ensure it is produced within budget
  • Conduct pre-departure calls with Tour Directors and make final “tweaks” to itinerary to ensure great tour flow
  • Proactively monitor on-tour experience via received feedback and support groups on the road
  • Proven track record of providing excellent customer experience
  • Ability to communicate and build networks effectively
  • Attention to detail and ability to work in a diligent and organized fashion
20

Assistant Tour Manager Resume Examples & Samples

  • Shipping weekly crew packs that include photo and video memory cards, crew timesheets and expense reports
  • Serving as the media spokesperson for all in-studio and event interview opportunities including broadcast, radio and print
  • Collaborating with recruiters and managing execution of media appearances at television and radio stations
  • Minimum Education: High School Diploma or Equivalent
  • 3 - 5 years promotional/marketing experience as a brand ambassador (Management experience a plus)
  • Outgoing and approachable
  • Must be: Professional, organized and reliable
  • Communicative with Manager and internal Marketing Werks staff
  • Able to get along with other crew members
  • Able to assist manager to motivate a team
  • Able to manage and take responsibility of the event site when manager is not present
  • Available to travel continuously throughout the duration of tour
  • Able to connect and interact with event attendees and engage a crowd
  • Able to lift-up to 50+ lbs with the physical attributes to complete an event site setup
21

Tour Manager Resume Examples & Samples

  • Manage all aspects of the tour including representing the client and Eventive positively by providing leadership and ensuring a quality execution at all times
  • Manage local Brand Ambassadors and volunteers as directed
  • Anticipate and meet client demands
  • Ensure that deadlines, timetable and approval procedures are adhered to for assigned projects
  • Write event status reports
  • Demonstrate an understanding of the client’s business and marketing needs
  • Troubleshoot technical elements including electrical, audio/visual, lighting, and power
  • Provide status on inventory and order supplies regularly
22

Tour Manager Resume Examples & Samples

  • Coordinate all on-site aspects of the event including set-up and break-down (including installation/dismantle and securing footprint)
  • Facilitate training & management of Brand Ambassadors
  • Promptly communicate with Eventive regarding any changes to the event and/or decisions made that are out of the ordinary (E.g. delays, client concerns, set up/breakdown issues, cancelations or shut downs, BA/SA/consumer concerns, etc.)
  • Ensure seamless event flow and take appropriate measures to improve it when necessary
  • Crowd control in and around our footprint
  • Maintain/restock/control collateral and premium inventory
  • Provide technical support and updates for electronics if and as needed
  • Take daily event photographs per Eventive requirements & procedures
  • Act as a Brand Ambassador when Tour Manager duties are complete
  • Interact with attendees and communicate product information, encouraging them to engage in banking conversations
23

Tour Manager Resume Examples & Samples

  • Daily coordination with Marketing Werks, media/onsite event contacts, temp staff, recruiters/volunteers, technology vendors, etc
  • Serve as the media spokesperson for any in-studio and event interview opportunities including broadcast, radio, and print
  • Act as an emcee to invite consumers to visit the site and its assets
  • Manage all onsite activities for setup through event activation and teardown
  • Ensure proper storage and maintenance of all event site elements
  • Complete thorough daily event recaps, that include online written reports with event highlights, key learnings, photos, etc
  • Manage premium distribution and report weekly inventory
  • Train and manage on-site local temp staff. Sign temp staff timesheets at completion of event
  • Set up and maintain gaming elements while communicating with technology vendors to troubleshoot through issues
24

Tour Experience Manager Resume Examples & Samples

  • Previous relevant experience
  • Experience working on EF events, or external events is a plus
  • Good working knowledge of MS Office
  • Proven track record of providing excellent customer experience
  • Ability to communicate and build networks effectively
  • Attention to detail and ability to work in a diligent and organized fashion