Tour Manager Job Description

Tour Manager Job Description

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Tour manager provides site construction quality assurance inspections, code reviews (coordinate with site SME’s), construction planning and scheduling, rigging plans, etc.

Tour Manager Duties & Responsibilities

To write an effective tour manager job description, begin by listing detailed duties, responsibilities and expectations. We have included tour manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Process invoices for costs associated with touring and promotional events (tickets, transportation, backline/PA rental, security, staging, ) in a timely and efficient manner
Responsible for developing and implementing marketing campaigns involving traditional and non-traditional media
Oversee regional marketing and media partners for men’s race, women’s race, ancillary events and others as needed (including proposals, contracts and partnership fulfillment)
Develop and maintain social media platforms, e-newsletters and sweepstakes year round
Manage and assist Local Organizing Committees with the development and implementation of their local marketing plans
Support Local Organizing Committees with marketing assets, bi-weekly calls, managing deadlines, scheduling and fulfilling weekly Host City Highlights (Facebook, e-Newsletter Feature, Website slider)
Manage Road Team event activation schedule and all logistics (schedule of events, hiring and training staff, insurance, transportation, budget, promotions, collateral, post event recaps)
Work closely with internal sales, partnerships and merchandise teams to develop targeted promotions around various revenue streams
Manage master marketing calendar for all events leading up to and including race week (promotional, revenue streams, partner commitments)
Develop and source promotional items

Tour Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Tour Manager

List any licenses or certifications required by the position: TOUR, PGA, AED, CPR, IWCF, PMP

Education for Tour Manager

Typically a job would require a certain level of education.

Employers hiring for the tour manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Marketing, Education, Nursing, Tourism, Hospitality, Management, Communications, Business/Administration, Accounting

Skills for Tour Manager

Desired skills for tour manager include:

Excel
Lighting
Stagecraft
Basic wood and metal fabrication
Basic rigging techniques/safety
Audio Engineering
Excel and Word
Stage Set Construction
Domestic logistic planning
Live event terms and directions

Desired experience for tour manager includes:

Ideal candidate will have Tour planning and management experience
Must be positive, enthusiastic and outgoing
Ability to speak and compose in English
Some travel is possible
Some travel required (including late night local travel)
Oversee the development, distribution and budget of the Race Guide and Spectator Guide

Tour Manager Examples

1

Tour Manager Job Description

Job Description Example
Our company is looking for a tour manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for tour manager
  • Manage electronic hub for all resources to be easily accessed for all outside partners
  • Attend site visits as needed
  • Manage assigned areas of the advertising budget and process department invoices
  • Support Vice President of Marketing as needed
  • Create marketing updates and recap presentations
  • Successfully drive revenue
  • Prospect, generate leads, develop relationships, understand customer needs, present solutions, negotiate, and close new business and renewal clients
  • Leverage existing individual network, tournament host committee, club members, title/event/club vendors, community service groups, current clients, TOUR official partners, and other lead generators
  • Manage daily and weekly sales activity including outbound calls, face-to-face appointments, proposals sent, and attending networking functions
  • Utilize CRM tools to track, measure, and analyze sales activity
Qualifications for tour manager
  • Employ sales protocol that encompasses multi-year, multi-event, and early renewal strategies
  • Work collaboratively with client services, operations, finance and ticketing department to ensure fulfillment
  • Conduct surveys, executive focus groups, and sponsor summits to enhance the experience of our clients
  • Attend various community and charitable functions as a representative of the Bridgestone Invitational
  • Sports background with event management or team sponsorship/hospitality sales is preferred
  • Highest degree of ethics and professional conduct
2

Tour Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of tour manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for tour manager
  • Orientation, national origin, citizenship, disability or protected veteran status
  • This position may include supervising contractors where applicable
  • Review financial statements and data, utilizing financial data to improve profitability
  • Respond quickly to customer concerns and correct potential problems before they affect the guests
  • Drive high performance meetings and strong communication plans
  • Uphold company safety standards to ensure the health and safety of our customers and employees
  • Provides leadership and direction to the Studio Tour driver training team to ensure that all drivers are properly recruited, trained, and tested before operating vehicles with guests
  • Creates and leads a year-round evaluation program to continually assess Studio Tour drivers with a focus on coaching and documentation
  • Set goals and related initiatives toward achieving best in class practices for maintaining a well-trained, proficient driver work force
  • Coordinates with Technical Services counterparts to ensure that the tram fleet, supporting vehicles, and backlot attractions are in proper working condition meeting all safety requirements as determined by the company and applicable vehicle codes
Qualifications for tour manager
  • Must be able to work in an industrial/warehouse environment
  • Bachelor’s degree in Business, Communications, Sales & Marketing, or other related fields
  • Problem solving and flexibility to adapt and adjust to changing situations
  • Must have minimum of 2 years Event Operations and Support experience
  • Coordinates with Ride Compliance and Learning & Development teams to ensure all policies and procedures are being adhered to, and best practices are being followed during the training and evaluation of drivers
  • In partnership with the Studio Driver Manager, selects, trains and leads driver trainers
3

Tour Manager Job Description

Job Description Example
Our growing company is hiring for a tour manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for tour manager
  • Provide support with the Russian domestic Trophy Tour
  • Oversee Documentation to ensure that buses are built efficiently and meet the scheduling needs
  • Ensure that equipment needed to complete job duties are stocked and maintained (squeegees, buckets, uniform items, log books, DVIRs, video cameras)
  • Selling and closing sales of Vantage Products
  • Conduct surveys, executive focus groups, and partner forums to enhance the experience of our client
  • Oversee Marketing Department spend to ensure accurate reporting to finance and other relevant parties
  • Promptly communicate with Eventive regarding any changes to the event and/or decisions made that are out of the ordinary
  • Daily coordination with Marketing Werks, media/onsite event contacts, temp staff, recruiters/volunteers, technology vendors
  • Complete thorough daily event recaps, that include online written reports with event highlights, key learnings, photos
  • Drive the truck & trailer from market to market
Qualifications for tour manager
  • Minimum of 10-12 Years of relevant work experience including demonstrated experience in people leadership, training, budgeting, strategic planning, hospitality, and safety/compliance
  • Very heavy
  • 4 year of tour management experience
  • CDL Driver’s License and positive driving record
  • Proactive and outgoing personality, self-motivated and reliable
  • Common knowledge in use of Stereo and AV Equipment
4

Tour Manager Job Description

Job Description Example
Our company is looking for a tour manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for tour manager
  • Lead the Tour Department in ensuring the highest levels of customer service are met and exceed expectations
  • Main contact on-site between events, Lowe’s stores and the general public and will effectively manage all aspects of each
  • In the instance that the day does not go as planned, make on the spot decisions that may deviate from original plan of action but are necessary in order to be successful
  • Other duties as assigned and necessary for a successful promotion
  • Any other tasks as requested by the Regional Operations Manager
  • Main contact on-site between events, retailers and the general public and will effectively manage all aspects of each
  • Brand Ambassador Management
  • Assists in recruiting process to screen, interview and hire new Cruise Director/Tour Director positions
  • Daily supervision of Cruise Director/Tour Director Staff throughout the cruise season
  • Evaluates performance and provides coaching, mentoring and corrective action as needed
Qualifications for tour manager
  • Must be able to lift boxes or materials 25-50 lbs when necessary
  • Maximize daily On-site Store Revenue
  • Maximize event sales
  • Work within Venue Operations guidelines to follow proper procedures to ensure all product inventory is accounted for
  • Special interest in student travel or tourism
  • Tech savvy a plus
5

Tour Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of tour manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for tour manager
  • Responsible for the ongoing management of Central Expenses ensuring timely submission of all aspects of tours, cash flow, post trip e-mails and payroll
  • Communicate with and provide support to local suppliers of accommodation, transportation, contracted and optional activities
  • Management of overall tour leader (CEO) numbers, recruiting, Wanderer (CEO Orientation) programs when necessary
  • Administrative management of all information related to onboarding and offboarding of CEO’s, maintenance of CEO contracts and addendums, documentation of disciplinary actions, absences and holidays
  • Manage certain budgetary items and adhere to budgetary restrictions timely submission of expense reports
  • Required to carry the emergency phone when necessary, as part of the rotation
  • Work collaboratively with the other Central America Managers as the team works toward collective goals
  • Monitor projected cost per tour and ensure it is produced within budgets
  • Ensure flow of all components and communicate group specific information to suppliers and Tour Directors
  • Perform constant analysis to identify itinerary improvements and innovative opportunities for the business
Qualifications for tour manager
  • 3+ years of experience working in the tourism industry
  • Knowledge of the tourism market, product and operations – specifically Peru and South America
  • Demonstrated ability to lead, motivate and manage a remote team
  • Strong office administration and organisational skills
  • Ability to travel when necessary for the role
  • Innovative thinker, natural problem solver, positive attitude

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