Scheduling Coordinator Resume Samples

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T Runte

Tyrese

Runte

2162 Vallie Route

Los Angeles

+1 (555) 897 7343

2162 Vallie Route

Los Angeles

Phone

p +1 (555) 897 7343

Experience Experience

Phoenix, AZ

Scheduling Coordinator

Phoenix, AZ

Lemke Group

Phoenix, AZ

Scheduling Coordinator

Assists department Managers with staffing work schedules provide optimum development of work force
Work with multiple Vendor Manager Services (VMS) systems and Managed Service Provider (MSP) accounts
Assist Audience Development management in the scheduling and organization of remote travel for on-site coverage
Works closely with Directors, Producers, Technical Managers and Production managers to help solve any on site crew issues
Works closely with Scheduler to establish new providers within the system
Create reports based on feedback from production managers to assist and advise on the state of production
Create job records to manage workflow process

San Francisco, CA

Lead Scheduling Coordinator

San Francisco, CA

Boyle-Hammes

San Francisco, CA

Lead Scheduling Coordinator

Works closely with the recruiting, credentialing and onboarding teams to ensure that all new physicians are cleared for shift work
Sets team goals and provides resources and training for improvement
Assist with training all of the new hires on company processes, scheduling tools and resource management technology
Keeps the system accurate with active providers, in charge of terminating providers from system
Complies with established Safety and Patient Safety Program practices
Educate Facility Medical Directors and providers on scheduling protocols and guidelines
Assure that schedulers are establishing and maintaining the integrated master schedules

present

Detroit, MI

Senior Scheduling Coordinator

Detroit, MI

Greenholt Group

present

Detroit, MI

Senior Scheduling Coordinator

present

Creating the class schedule production calendar
Communicating with the Provost’s Office regarding planning, renovation and technology projects
Managing and directing activities for Ad Astra Room Scheduling and course file updates
Developing and maintaining final examination scheduling
Maintaining open and effective communication with academic and administrative offices
Testing upgrades made to Ad Astra systems
Representing the Registrar’s Office in meetings pertaining to the use of technology in classrooms, room utilization, and construction projects

Education Education

Bachelor’s Degree in Accuracy

University of Illinois at Chicago

Bachelor’s Degree in Accuracy

Skills Skills

Proficient in data analysis and quality-driven with data handling: attention to details, excellent organizational skills and abide by protocols and procedures
Self-starter who is reliable, professional, dependable, and who embraces new ideas
Independent thinking, ability to handle sensitive information with discretion, attention to detail, ability to handle multi-tasking and change in priorities
Good decision-making ability
Basic computer knowledge
Demonstrate ability to communicate clearly, directly, and professionally. Does not participate in gossip
Able to demonstrate problem-solving skills, organizational skills and attention to detail
Be comfortable making critical decisions quickly
Knowledge of basic computing and word processing applications. Intermediate speed in 10-key
Excellent written communication skills, demonstrating knowledge of grammar

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15 Scheduling Coordinator resume templates

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Scheduling Coordinator Resume Examples & Samples

Generate monthly and daily assignment schedules for various Production groups based on established guidelines and programming schedule with minimal guidance from supervisor
Evaluate and recommend staffing options to compensate for illness, vacations or other absences
Maintain accuracy of daily personnel schedules to ensure all necessary show functions are covered
Monitor and implement changes issued by Programming or Production and consult with Production management to adjust staffing needs as necessary
Communicate staffing and Program changes to affected groups or individuals
Provide a variety of projects as required
Ability to perform independently with minimal guidance
1 to 2 years related scheduling experience preferred

Production Scheduling Coordinator Resume Examples & Samples

Generates daily and monthly assignment schedules for ESPN Radio Network production personnel based on established guidelines and programming schedule with minimal guidance from supervisor
Evaluates and recommend staffing options to compensate for illness, vacations or other absences
Maintains accuracy of daily personnel schedules to ensure all necessary show functions are covered
Works in conjunction with audio operations to assist with logistics
Works with management on scheduling of assigned personnel, regarding event and show assignments, tracks personnel overtime and vacation time
Supports staff and remote talent, producers and engineers on systematic processes
Monitors and implements changes issued by Programming or Production and consults with management to adjust staffing needs as necessary
Communicates staffing changes to affected groups or individuals
During production peak times, remains accessible and is often required to work non-traditional days/hours
Assists with processing invoices, contracts and other aspects of production management
1 to 2 years related scheduling or TV/radio production experience
Has knowledge of the operational and logistical aspects of production planning
Must possess strong organizational skills (i.e. budgeting time and prioritizing workload, accuracy and attention to detail in all tasks, ability to implement systematic processes and organize information flow)
Must possess strong communication skills (i.e. clear and concise in all forms of communication, ability to handle high-volume email and phone traffic as well as in-person interactions)
Demonstrates ability to take initiative; suggests ideas and solutions to problems that arise or before they occur
Must understand the value of synergy in a dynamic organization
Has demonstrated ability to react quickly and positively under a wide variety of sensitive production situations that arise and are subject to continual change
Working knowledge of Morello, NCS, ENPS and SAP

Promotions Planning & Scheduling Coordinator Resume Examples & Samples

Promo planning and prioritizing using information from ESPN’s NCS system, the various Marketing teams and Programming departments
Lead meetings with business partners and Promo Producer Team to plan campaigns
Create weekly, monthly and yearly priority schedules for assigned networks
Maintain schedules up to date with programming changes
Maintain and update all plans with schedule changes and communicate these changes to the Producer Team
Work as part of team to lead and/or carry out assigned functions that relate to the promotional priorities for given region
Strong knowledge of American and international sports
Personal computer experience including use of Excel and other software platforms for Planning and Scheduling purposes
Ability to work flexible hours in a fast-paced environment
Strong organizational skills and excellent attention to details
Must possess demonstrated communication skills and the ability to react quickly and positively under a wide variety of sensitive situations that continually arise and are subject to changes
Bilingual English / Spanish is preferred

Interview Scheduling Coordinator Resume Examples & Samples

Reconcile and balance HR transactions in detail. Escalate questions and/or discrepancies
Recommend ways to overcome transaction issues to leaders
Respond to customer needs and inquiries (routine and non-routine), by analyzing the activity and performing necessary and appropriate actions to reach resolution
Use proven judgment and experience in applying concepts and guidelines. Follow through on commitments, and take responsibility for results. Effectively prioritize assignments
Use proven experience and abilities to coach less-experienced team members
Proficient with standard technology including Microsoft Windows, Excel, Word, Lotus Notes, intranet, and other APT related applications

Scheduling Coordinator Resume Examples & Samples

Strong PC skills: MS Outlook, Excel, Windows and Word
Organizational skills and ability to prioritize work dependent on due dates
Strong communication skills essential
Ability to adapt to a dynamic environment
Knowledge of Xytech, CTD PO system and CBS scheduling procedures is beneficial

Senior Promo Scheduling Coordinator Resume Examples & Samples

Create weekly promo priorities plans for linear network
Enter promotional information into computer systems and documents as needed
Prepare for live events and manage contingency plans
Build daily program logs
Track usage of promos for scheduling and provide reports as needed
Coordinate and set program formats between programming and traffic
Oversee creative request process for promos, interstitials and graphics
Create and improve departmental processes in order to promote efficiency
Includes participating in the improvement of reporting programs and their features
Experience with promotion scheduling systems such as Broadway
Solid understanding of television and sports landscapes, as well as other network’s programming data for the purposes of informing scheduling strategies
Ability to identify competitive opportunities and threats
Exceptional organizational and analytical skills

Temporary Program Scheduling Coordinator Resume Examples & Samples

Create monthly program schedules for linear television network and video-on-demand platforms using SIMS scheduling software
Enter program information including show descriptions, parental ratings, etc. into computer systems and documents as needed
Monitor competitive programming trends. Research and analyze competitive networks
Review viewership measurement and recommend schedule adjustments to achieve ratings goals
Building a daily log
Troubleshoot daily log issues with traffic and network operations center
Track usage of programs for scheduling and financial needs and provide reports as needed
Serve as contact for scheduling/program information inquiries
Screen programming for content
Coordinate and set program formats
Work with Production on delivery of original programming
Act as liaison between the programming department and network operations center, including being on-call outside of office hours
Create and improve departmental processes in order to promote efficiency. Includes participating in the improvement of reporting programs and their features
Experience with program systems such as: Storer Information Management System (SIMS), and Broadway
Solid understanding of television and sports landscapes, as well as other network’s programming data for the purposes of informing scheduling strategies. Ability to identify competitive opportunities and threats
Highly developed written and verbal communications skills

Scheduling Coordinator Resume Examples & Samples

Organize and manage production schedule for all departments, including daily spreadsheet and project file updates
Track and report progress on the overall production schedule, which includes character and set assets, sequences, shots, and frames
Create reports based on feedback from production managers to assist and advise on the state of production
Calculate and analyze trends based on collected data on actual completion of work by the production floor
Help manage the production crew through frequent updates and sequence/asset tracking with department managers
Communicate with production management regarding deadlines and goals
Ensure that the correct production pipeline processes are being followed according to the master schedule

Promo Scheduling Coordinator Resume Examples & Samples

Serve as contact for promotion inquiries
Screen promotional and interstitial elements for content
Coordinate and set program formats between programming and traffic. Oversee creative request process for promos, interstitials and graphics
Work with Production on delivery of promotional elements
Experience with promotion scheduling systems such as: Broadway
Excellent computer skills: Excel, Word and PowerPoint (MS Office)
Highly developed written and verbal communications

Executive Scheduling Coordinator Resume Examples & Samples

Proficient on multi-platform systems (MAC, PC, iPhone, iPad)
Excellent organizational, problem-solving and data gathering skills and ability to manage multiple priorities in a fast-paced, changing environment
Prior experience in communications for Senior Executives

Scheduling Coordinator Resume Examples & Samples

Create schedules for post production and studio facilities
Making schedule changes from day to day, adjusting based on client needs and availability
Ensure that all production facilities and resources are maximized and scheduled properly so that our product gets on air in a timely manner
Provide crewing services and hiring satellite uplinks
Manage daily hire data base
Keep track of technical crew’s day off requests
Maintain post production schedules for edit, graphics and audio facilities
Distributing contracts packages and price quote forms
Providing the best available crew members and vendors which fit within the budget and meet all the needs and time constraints of the network
Input & create work orders for billing into the web based ShowMgr.com system
Assists in tracking of billable clients
Reconcile work orders daily and create monthly reconciliation reports
Tracking, maintaining and reconciling the use of all facilities and resources
Immediately address changes in crew and or facilities requirements
A Scheduler must be willing to work nights, weekends and holidays
Making sure that any changes in the network or client’s needs and schedules is seamless and without any negative effects
Interact with daily hires and communicate scheduling or operational needs/concerns on occasional visits during the work day
Receive and communicate operational requests or needs the technical personnel or the clients might have mentioned during these visits
Ensure there is proper communication between departments, crews and production staff so that everyone is aware of what is expected

Senior Scheduling Coordinator Resume Examples & Samples

Help RVPs determine the most effective travel loop rotations – may help redesign loops. Map out travel patterns within a loop to optimize appointment scheduling
Manage advisor expectations regarding wholesaler availability and conflicts
Renegotiate new appointment times as needed and articulate the value an advisor will receive by meeting with a wholesaler
Work with RVP to create a message that increases an advisor’s willingness to schedule an appointment and ensure the message is properly reviewed by a registered principal
Work independently to develop criteria for creating a targeted list of advisors and recommend it to the wholesaling team
Maintain advisor relationships during RVP transitions i.e. scheduling DVP's and RSD's appointments to maintain sales activity
Develop strategies with wholesalers to maximize their budget
General administrative support including updating advisor records with new contact information, track and report results and efforts
Bachelors’ degree or equivalent
1 to 3 years of customer service/sales experience
Ability to multi-task, quickly change direction and independently prioritize work in order to support multiple people
Ability to anticipate needs and make independent judgments given limited supervision
Demonstrated service orientation with a focus on quality, accuracy and attention to detail
Strong computer skills including: strong excel experience & Outlook. Sales or customer service experience
Preferred SalesForce experience

Scheduling Coordinator Resume Examples & Samples

Bachelor's degree in a related field. One-two years' logistics or event support experience
Excellent organizational skills with attention to detail and accuracy
Ability to manage multiple projects concurrently and maintain superior quality of work
Strong interpersonal skills and positive attitude
Provide proven track record that includes effective oral and written communication
Self-starter with initiative and ability to perform with limited supervision
Familiarity with Salesforce.com a plus
Comfortable working with education leaders at the local, state, and national level
Proficient with technology: email, Word, Excel, Internet and keyboarding
Proficiency with excel reporting
Able to function independently as well as a part of team, and work on cross-functional teams
Ability to travel (limited - less than 5%)

Scheduling Coordinator Resume Examples & Samples

Input and maintain schedules in the scheduling and rights systems
Coordinate with various network departments to track, consolidate, and distribute programming metadata for all licensed and owned assets
Gather and present comprehensive competitive data regarding non-linear scheduling strategies
Track contractual compliance of original and acquired series across all platforms
Participate in programming stunt initiatives
Organize departmental research reports and projects
Participate in ad hoc acquisitions projects
Participate in special projects and perform other duties as assigned
Bachelor’s degree required, preferably in a related field
Excellent attention to detail and strong computer skills required

Scheduling Coordinator Resume Examples & Samples

Excellent relationship management and decision making skills
Required to work effectively with a number of different groups and levels both internal and external as a key contact
2-year relevant experience in Workforce Management
Strong MS Office skills (Excel, Word, PowerPoint), primarily Excel
Experience working with IEX TotalView in a skills based environment
Proficient in data analysis and quality-driven with data handling: attention to details, excellent organizational skills and abide by protocols and procedures
High tolerance for pressure of constant change and stringent timelines is required
A self-motivated, forward-thinking orientation with an ability to anticipate challenges and take corrective action
Be comfortable making critical decisions quickly
Strong teamwork orientation and proven leadership capabilities with an ability to work effectively in a constantly changing environment, requiring ongoing re-evaluation and balancing of competing priorities

Scheduling Coordinator Resume Examples & Samples

Work closely with scheduling manager to learn the scheduling process and payroll procedures
Assists in scheduling technical crew for all Live Tournament Golf Events for all Golf Tours
Works closely with Directors, Producers, Technical Managers and Production managers to help solve any on site crew issues
Onboarding of new technicians and educating on use of systems
College degree preferred; minimum 2 years broadcast experience
Extremely organized, detail oriented, good communication skills and able to work under pressure in a fast paced environment
Willing to work flexible hours, including holidays, nights and weekends
Based in Orlando

Scheduling Coordinator Resume Examples & Samples

3+ years of scheduling experience in a Broadcast Environment
3 years of experience working in a role that requires multitasking in a high pressure, deadline driven environment
1 year of experience working in a Manpower Scheduling application, preferably Storm
Excellent Interpersonal skills
Good decision-making ability
Self-starter who is reliable, professional, dependable, and who embraces new ideas
Able to learn quickly, and willingness to participate and support needs of entire team
Desire to contribute and make an impact on process, people and organization $

Senior Scheduling Coordinator Resume Examples & Samples

Assist external wholesalers to determine the most effective travel loop rotations – may help redesign loops. Map out travel patterns within a loop to optimize appointment scheduling
Work with wholesaler to create a message that increases an advisor’s willingness to schedule an appointment and ensure the message is properly reviewed by a registered principal
Work independently to develop criteria for creating a targeted list of advisors and recommend it to the wholesaling team. Incorporate segmentation strategies calling plans
Maintain advisor relationships during wholesaler transitions i.e. scheduling leaders and internal wholesalers for appointments to maintain sales activity
General administrative support including updating advisor records with new contact information, track and report results and activity efforts
Generate event attendance and follow up activity from the event

Quick Response Scheduling Coordinator Resume Examples & Samples

Responsible for obtaining phrase clearance on incoming requests with Licensing
Responsible for processing uploaded artwork to Identity Assurance for use on the art request, if required
Communicates both verbally and in written form to internal and external customers in a timely manner
Provide weekly and monthly status reports to Management
Share resources with other art groups to maintain even volume of work
Act as back up for Quick Response Production Coordinators as needed
Any other duties as deemed necessary by Management
Key Relationships
Production Development Art Supervisor
Production Art Scheduling Coordinator
Production Developers
Product Managers
Knowledge of SAMMS, PLM and Track-It a plus
Excellent organization skills and the ability to multi-task a must
Must be able to take direction well
Be a self starter and a team player
Knowledge of graphic design and sports teams
Ability to work extended hours as business dictates
1-3 years office and/or project management experience preferred

Scheduling Coordinator Resume Examples & Samples

Position requires a thorough knowledge of the IDX/GECB and/or Cerner Scheduling systems, including scheduling visit types and dictionaries as they relate to the master schedule, daily schedule and templates
2 years experience in a hospital or healthcare environment
Effective written and oral communication skills. Ability to work independently and as part of a team in an integrated environment. Proven experience with Personal Computers (PC) and Microsoft software

Program Scheduling Coordinator Resume Examples & Samples

Schedule episodes, movies and stunts for both Disney Junior linear platforms each month into scheduling system, SIMS
Disseminate listings, premieres, series and movie play dates to relevant parties
Make schedule changes as needed
Maintain SIMS database information including episode/movies titles, synopses, house numbers, media class and holiday information
Brainstorm and propose themed stunts and lists of episodes that will most appropriately fit a planned stunt
Create one sheets and supporting documents for stunts, new series launches and special premieres
Collaborate with the On-Air Marketing team during the planning phase of Marketing campaigns
Review Disney Junior social media platforms for accurate tune-in information
Update episode roll out documents
Work closely with the Traffic department on series, movies/specials formats, review their scheduling system Wide Orbit for accurate and finalized schedules with updated formats and/or changes
Coordinate with the Mastering team and order special movie formats and special end credits
Review new series and new episodes for new characters and create exclusion codes in SIMS for S&P
Provide data to outside distributors regarding usage of acquired product to internal residuals department for proper payment of residuals based on usage
Cross-train with Media Planning to have a basic understanding of short form scheduling and be able to serve as a primary backup in the absence of regular employees
Track major competitors including maintenance of the competitive grid
Provide backup support to Program Scheduling Coordinator for Disney Channel
Ability to multi-task, meet tight deadlines, work well under pressure & navigate through frequent changes
Highly organized with attention to detail & strong grammar skills
Professional phone manner and strong inter-personal people skills
Must have a positive and can-do attitude
Must be team-oriented
1 year in media related field preferred
SIMS and Wide Orbit Systems knowledge is a plus
1 or more years of experience creating multimedia presentation with MAC Keynote
1 or more years of experience using Microsoft PowerPoint

Presentation Scheduling Coordinator Resume Examples & Samples

Prepare schedules ahead, making sure all short form, commercials, sponsorships, secondary events, opt-out cues and any other transmission instructions are correctly added
Execute instructions of promo placing from Media Planning to achieve ratings targets
Provide cover across network schedules as and when required
Work collaboratively with team of Presentation Schedulers and channel Programme Planners to maximise best practises and knowledge
Liaise with traffic/commercial airtime planning teams, requesting and importing ad files into schedule on time, reporting any errors or missing materials

Scheduling Coordinator Resume Examples & Samples

Maintains scheduling function for all client service tax staff in Santa Rosa
Assigns staff members to specific projects
Leads scheduling meetings for the Santa Rosa Tax Department
Helps resolve scheduling conflicts; escalate as necessary to Regional Resource Manager or department leadership
Communicates and collaborates with other offices/regions to share staff resources and determine best practices
Assist in improving utilization of staff to help them achieve their budgeted charge hours by
Minimum of 1 year of related experience required
Experience with a professional service firm or background in resource management preferred
Creative and persistent problem solver
Ability to multi-task, meet deadlines and maintain high level of service in a fast-paced, changing environment
Strong written and oral communication, organizational, and prioritization skills
Able to work collaboratively and independently
Demonstrated poise, tact, diplomacy and good judgment
Must have a high level of interpersonal skills to handle sensitive situations and confidential information
Strong skills in Microsoft Excel and an aptitude for managing and navigating various database programs
Ability to travel to multiple locations throughout the Bay Area required

Senior Scheduling Coordinator Resume Examples & Samples

Demonstrated expertise in Primavera P6
Demonstrated knowledge of MS Office programs
Ability to easily develop working relationships and perform in a team environment
CMP certification
Experience leading unionized employees in a manufacturing environment
Working knowledge of the mechanical and building trades typically found in a manufacturing environment
Possess the ability to read and comprehend blueprints and/or specifications for manufacturing
Working knowledge of Maximo

Scheduling Coordinator Resume Examples & Samples

Execute and ensure that all post-production scheduling expectations and duties are facilitated in a timely basis for Freeform On-Air Promotions, Digital content, and Marketing/Advertising Sales departments
Provide support for Manager of Production with day-to-day operational deliveries This includes
Manage due dates of promo projects to assure the timely delivery of spots
Point person for managing Global Data media for Creative Executive approvals
Coordinate final promo file deliveries from external vendors & internal business partners
Manage Closed Caption file uploads from Vendor, provide promo file Grid and rates for Closed Caption Vendor to deliver daily and invoice monthly
QC Captioned Promo files and upload for delivery to Broadcast
Back up point person for Broadcast Media group
Back up person for Production manager when out of office
Arrange for asset delivery and follow through for return of material. Assure final deliveries are complete and sent to Broadcast and ready for global distribution
Interface with Programming, Public Relations, Legal, S&P and Media Planning as required for Rough Cut approval
Create and Distribute Promo Approved Feed List to Broadcast and Post Production for up to date and estimated date of promo deliveries
QC finished promos for ALL technical issues (full frame, marketing info correct, VO, etc)
Provide external and internal partners appropriate Vendor Toolkit with correct specifications for post deliveries
Ability to read and communicate broadcast technical specifications
Understands technical capability of various audio and video bays
Stays current and knowledgeable on all Freeform content
Manage On-Air Pro database Library approval and final delivery logs for Creative Executives to review
Contribute to Short Form Production Department in a wide range of areas to provide production support as required
At least 2 years’ experience in post-production capacity in one of the following
Network –On Air Promotion Post-production department
Post-production Facility or Post-production Department
Production Company— Commercials, Interstitials
Ability to work on multiple projects simultaneously
Understanding of the pre-production, production, and post-production Promo process
Ability to provide solutions for business partners to meet deadlines and delivery specs
Proficiency in Xytech, Filemaker Pro based programs and Excel-based spreadsheets
Understanding of AVID, Final Cut Pro, Finishing/online editing, After-effects, Photoshop, and Pro Tools
Ability to convert native digital files into other formats utilizing Quicktime Pro, Final Cut Pro or Avid Media Composer
At least 2 years’ experience in a post-production scheduling capacity in a combination of the following

Scheduling Coordinator Resume Examples & Samples

Coordinates continuing professional education (CPE) schedules
Assists with database reporting to properly allocate staff’s time and skills
Documents scheduling department practices
Works with scheduling team to coordinate training schedule and ensure staff are scheduled for appropriate classes
Assists Resource Management team in maintaining regional client service staff schedule for both Assurance and Tax Practices
Monitoring unassigned resources and assist in identifying assignments
Identifying resources - investigate engagements that may be able to shift time, release staff early or create individual availability in order to meet staffing priorities
Reviewing actual and projected hours and work to minimize unassigned time
Identifying utilization issues such as excessively high/low charge hours – work with Regional Resource Manager on solutions for outliers
Works directly with Resource Managers to implement new processes for improving staff utilization and productivity
Coaches client service staff members to develop technical, functional and interpersonal skills needed to complete assignments in accurate and professional manner
Works with partner group, engagement teams and Resource Management team to resolve scheduling conflicts
Maintains Regional CPE SharePoint Site
Ad-hoc projects as assigned
Minimum of 1 year of relevant experience required
Experience with a professional service firm or background in continuing education and Resource allocation preferred
Professional presence with the ability to interact and communicate with individuals at all levels in the firm
Client service or public accounting firm experience preferred
Basic knowledge of current HR practices and legal requirements preferred
Strong attention to detail and prompt acknowledgement and action
Able to handle confidential information, utilizing tact and discretion
Proven interpersonal skills, including the ability to resolve disputes
Proactive, ability to take initiative and work well both independently and with teams
Experience in establishing and maintaining effective relationships with management and staff
Ability analyze data as a tool for assessing issues and providing valid action plans
Exhibits positive, professional, team-oriented attitude
Ability to work some overtime and weekends

Scheduling Coordinator Resume Examples & Samples

Manages continuing professional education (CPE) schedules and budgets for client service staff
Reviews plans to ensure CPE proposals are consistent with the individual office goals and guidelines
Tracks CPE progress and keep regional / office leadership informed potential conflicts or issues
Acts as a liaison between Regional Office and Firm Learning and Development team to establish relevant and applicable content for firm based training
Works with client service staff to develop content and implement internal LOPES and technical training
Coordinates with location CPE contacts to schedule trainings and ensure content is delivered and recorded in a timely manner

Scheduling Coordinator Resume Examples & Samples

Create weekly department schedules utilizing the scheduling system, ensuring compliance with the union contracts and departmental procedures
Partner with the Finance department and managers to ensure that the appropriate budgeted hours are allocated to staff the department sufficiently
Manage creation of new elements in the Scheduling system, including job/venue and charge codes
Update and audit employee records in the Scheduling system, including availability information
Prepare reports as requested for review by Management
BA in Economics or Finance
Must have excellent written and verbal skills to effectively communicate with all levels of the organization
Must be able to maintain confidentiality relevant to employee information in partnering with Human Resources and management staff
Strong interpersonal and analytical skills
Knowledge of union contracts

Scheduling Coordinator Resume Examples & Samples

Responsible for scheduling art requests to internal and external departmental Artists to build Formats by requested due dates
Manage art due dates to meet established Service Level Agreements
Oversees workflow of all processes throughout the department to identify areas that need assistance and provide support as needed
Work with Design, Product Managers, Proofing and Licensing on special projects
Production Development Art Manager
Production Art Embroidery Manager
Production Art Proofing
Must possess a working knowledge of a MAC and Microsoft programs

Scheduling Coordinator Resume Examples & Samples

Confirm schedule with clients each day for the following day's assignments
Work with court reporters and videographers to confirm their work and availability for the next day
Reach out to prospective resources for upcoming assignments & to bring them on board with TransPerfect as a vendor
Manage clients' needs with our scheduling department, i.e. booking hotels or travel, sending documents, ensuring technical specs are set up
Ensure that all assignments for the next day are covered
Assist Sales team coordinate the information needed from the client
Thoroughly communicate with other teams regarding production and billing
Complete other special projects, as needed
Minimum of a Bachelor's Degree
Strong attention to detail is a must
Available to work overtime, including evenings and weekends, as needed
Available by phone or email when out of the office, as needed

Program Scheduling Coordinator Resume Examples & Samples

Responsible for the scheduling of all programming and music blocks for NBC Universo (2 feeds)
Maintain grids & relevant planning documents up to date for the department
Actively analyze competitive/industry landscape for planning purposes
Act as programming liaison for operational teams to ensure prompt delivery of masters
Field programming related inquiries from other departments / stakeholders
Handle special projects and assignments as directed
Minimum 3 years of experience in the television industry
Knowledge of U.S. Hispanic television market
Proficiency in Compass and/or scheduling software & Sintec a plus, Microsoft Excel required
Able to work in a fast paced environment while managing multiple tasks and maintaining a professional attitude
Effective time management and maintaining strong communication channels across different departments
Self-starter, high level of motivation, ability to work independently
Resourceful, proactive assertive, detail-oriented and energetic
Ability to exercise proper judgments to assess priorities

Scheduling Coordinator Resume Examples & Samples

Uses Maximo to plan tasks and personnel for corrective, preventive, and/or predictive maintenance work
Coordinates with site supervisors to pay requisitions
Assists Facility Manager with creating planning metrics spreadsheets
Assists with the safety program by scheduling safety trainings and collecting documentation
Advanced business school/training
Experience using a CMMS system; Maximo or SAP experience is a plus
Demonstrated ability to write processes and procedures related to facility maintenance work
Demonstrated ability to coordinate parts and assign the appropriate skilled labor to ensure successful completion
Experience with Preventive and/or Predictive maintenance and/or planning
Experience in scheduling or dispatching in an industrial, facility maintenance, or construction environment

Risk Advisory Scheduling Coordinator Resume Examples & Samples

Maintain scheduling software to ensure reporting accuracy
Respond to scheduling updates and ad-hoc requests sent to a centralized Scheduling mailbox
Monitor the utilization of staff and actively seek ways to minimize their downtime
Provide weekly staff availability updates to RAS leadership team for distribution to Management
Develop trend analysis of staff utilization to be used for workforce planning
Provide both scheduled and ad-hoc staffing options / updates
Work directly with team members to resolve any scheduling conflicts
Organize and help facilitate long-range planning and scheduling meetings
Work closely with Operations Manager on a daily basis
Coordinate activities with HR for new staff and conduct scheduling orientation
Complete assigned tasks with a high degree of attention to detail and organization

Scheduling Coordinator Resume Examples & Samples

Provides patients with accurate information and test instructions
Obtains authorizations from insurance carriers for procedures scheduled in the hospital
Distributes weekly schedule with appropriate coverage at all hospitals and monthly physician call schedule
Requests, retrieves, and prepares the medical record for procedures and treatments to be performed making sure that all information is accounted for and documented accurately
Transfers necessary information regarding the patient within the clinical and hospital settings in a timely and efficient manner. Notifies appropriate staff of schedule changes
Coordinates flow of information by obtaining charge cards, records, and hospital patient demographic information on a daily basis
Maintains physician records regarding scheduled time off, call and education time

Scheduling Coordinator PSR Gastroenterology Day Shift Resume Examples & Samples

Demonstrated proficiency in advanced administrative skills (e.g. minutes, transcription, scheduling) and MS Office Suite
Prior experience in administrative support strongly preferred. Medical Terminology mandatory
Ability to type 50 wpm. Prior experience in healthcare setting is preferred

Scheduling Coordinator Resume Examples & Samples

Maintains proper professional demeanor to patients, professional staff, and coworkers
Respond to all customer complaints by following the hospital's Service Recovery standards
Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards
Promotes a relaxing and positive customer service atmosphere
Promotes and maintains cooperative interaction with Admitting staff, physician, nurses, other hospital departments, and outside contacts
Answers all incoming phone calls in a timely manner. Responsible to answer all questions and/or route calls to appropriate destination
Schedules patients for examinations and Admissions utilizing the Meditech scheduling system
Obtains and enters into Meditech complete and accurate data received from physician offices and/or other hospital departments
Verifies accuracy of tests scheduled with diagnosis
Quality checks all work to ensure that all tests and appointments are accurate in the scheduling system
Coordinates patient flow throughout all scheduled departments
Responsible to keep up with changes in departmental hospital regulations, policies, and procedures
Constantly responds to changes in work schedules as necessary, making the best use of time during assigned shifts, performs well in emergency situations
Files reports and generates daily schedules for distribution to Admitting areas
Informs Lead/Manager, within appropriate time frame, if unable to complete daily assigned tasks
Utilizes Daily Checklist to ensure that all job requirements are met daily
Assures fax machines are cleared off at end of shift
Orders supplies when using last of item
Keeps area stocked and neat
Assures all confidential information is put in confidential bin
Always show respect for patient privacy by following established patient confidentiality protocols
Maintains cleanliness, sanitation, and orderliness of working area
Assists the Manager in the education of scheduling policies and procedures to hospital personnel, doctor's offices, staff, and patients
Responsible to relate hospital and insurance policies and regulations to MD offices and other departments when necessary
Assists Manager of Centralized Scheduling in training and providing in-service education to physicians, physician offices, and other hospital personnel regarding admission, hospital, and/or insurance requirements
Maintains highest standard of safety to patients, other staff, and self at all times
Ensures timely processing of admission/registration information to pre-registration and pre-certification coordinators
Assists in all activities relative to meeting the objectives and requirements of insurances requiring preauthorization and Medical Necessity
Accountable for accurate scheduling of exams according to procedures
Accountable for obtaining preauthorizations and Medical Necessity
Accountable for excellent customer service
Accountable for assuring phones are being answered in a timely fashion
Accountable for all essential and non essential functions
Accountable for all departmental and medical center policies
High school diploma or equivalent (college preferred)
1-2 yrs Medical facility/physician's office/scheduling preferred
Medical terminology Preferred
CD-9 Coding Preferred
Insurance knowledge preferred

Appointment & Scheduling Coordinator Resume Examples & Samples

Schedules examinations and informs physician office and/or patient of exam preps, date and time, and special instructions
Maintains schedule log and distributes to all areas of organization
Performs cross-checks for procedural or scheduling conflicts to ensure accuracy of exam and/or procedure scheduled
Notifies specialty areas of scheduling changes as needed
Acquires clinical notes as needed prior to scheduled appointment
Conducts patient outreach phone calls, post visit follow-up
Encourages patient to enroll and utilize BCM mychart communication system
Maintains absolute confidentiality of passwords, codes, and access to patient information
Required: High school diploma/G.E.D
Preferred: Additional training beyond high school
Required: Three years of relevant experience in appointments and/or scheduling work. Prior secretarial and medical terminology experience is desired. The ideal candidate has three or more years of experience in appointments and/or scheduling work in a fast paced, patient focused, team oriented outpatient atmosphere.

Quality & Mill Scheduling Coordinator Resume Examples & Samples

Compare orders that are received against machine capabilities and criteria and resolve discrepancies including trim and accumulation issues
Communicate the production planning status daily to machine production personnel and shipping department
Analyze quality data and test data
Lead customer visits and troubleshoot customer/quality issues
Coordinate machine schedules, completes trims, and coordinates grade cycles while balancing customer and mill needs
Communicate and lead PPR/MES updates and changes
Responsible for utilization of non-conforming product to current orders with notification to the paper machine and finishing departments as to what has been applied
Provide technical and administrative support services to special projects and trials
Process owner for Logistics/Quality Documents/SOPs; assists with Lock Out Database
Maintain the Quality and Logistics Team SharePoint site
Assist with TAPPI Lab calibrations, troubleshooting, and product analysis as needed
Create and maintains product specifications in Proficy Plant Applications (Quality Management Database)
Work closely with corporate quality team, box plants, and mill leadership to approve or deny claims
Provide internal direction and disposition on non-conforming product
Work closely with corporate teams, including Supply Planning, Replenishment Planning, Center of Transportation Excellence and Centers of Excellence
Coach/train team members when necessary on new methods or procedures
Develop training and procedures as needed
Provide mill support using product tracking and quality systems to address issues and create process improvements
Lead and/or assist team goals to ensure a consistent and quality product, minimize shipping warehouse inventory, minimize machine downtime, and maximize system efficiencies
Coach safety to others and lead by example
Understand and meet internal and external customer requirements
Develop, maintain, and use reliable methods for all processes and their improvements
Assist other team members in the mill as necessary to minimize downtime and maintain quality
Maintain and develop team relationships
Fullfill area specific 5S expectations(5 Minute 5S Checklists Replenishment of tools and supplies, 5S Audits,etc)
Develop cross functional skills

Scheduling Coordinator Resume Examples & Samples

As a Scheduling Coordinator you will build, complete and deliver transmission schedules on a daily basis for our Boomerang channel in the Cee region (Russia, Poland, Romania, Hungary etc)
This includes making sure all spots are placed to create maximum impact for the viewer whilst ensuring that programmes start advertised times and all schedules are in in line with Ofcome / local regulations
You will view all on-air material prior to scheduling and check all audio and graphics in the relevant language
The role also involves creating the monthly element makelist for relevant feeds and being responsible for entering in the material management system
You will also be responsible for liaising with the Planning, Creative Services, AdSales, Marketing, Operations and Transmission department to coordinate the delivery of all forms of information required for accurate schedules

Scheduling Coordinator Resume Examples & Samples

To schedule all reactive and planned work to the correct resource, paying attention to response targets, geographical locations and technical expertise
Ensure all jobs are attended and completed within the required response time
To ensure, all engineers have a full schedule of work each day and are being fully utilised to ensure maximum productivity
Follow-up all jobs not marked by engineers as completed after attendance and reallocate jobs as required
To ensure all pre-planned visits are arranged with external and internal customers to avoid 'no access' issues
Deal with telephone queries promptly and in a professional manner
Ensure non-productive time is logged in the system e.g. Supplier visits, vehicle breakdowns etc
Advise team leader of any issues with specific jobs, customers or engineers
Accurately record all actions taken on the required systems to ensure a full audit trail
Have a professional client focus and excellent customer service skills, anticipates customers needs and acts on them
Have the ability to work under pressure and adapts well to change
Analyze data and prioritise jobs
Is proactive in relation to problems and opportunities
Be commercially aware of their actions and decision making and what impact it may have
Use a recognised filing convention
Good at problem solving
The ability to multi-task, prioritise work under pressure and complete within deadlines
The ability to follow safety and security procedures and put them into effect
The ability to provide detailed information and advice in a clear and positive manner
Fast paced service environment
Experience of managing resources to optimise performance
Interpreting information from multiple systems
Communicating with multiple audiences (e.g. internal colleagues, external clients, field based colleagues)

Scheduling Coordinator Resume Examples & Samples

Guide internal and external candidates through the recruitment and onboarding process at Discover
Able to interact with all levels of management, HR professionals and other members of the organization
Serve as candidates primary contact when logistical questions arise throughout the hiring process
Ensure an outstanding candidate experience through acting as the face of Discover and ensuring a seamless transition from recruitment to interview and beyond
Coordinate and schedule on-site interviews with the candidate, hiring manager and interview team including arranging travel schedules and travel expense report management
Ability to act as liaison between recruiter, hiring manager and candidate along with other key areas of the business. Respond in a professional and efficient manner to inquiries from candidates, recruiters and hiring managers for questions related to the hiring process
Assist with the onboarding of new employees following offer accept through Day 1 including documentation collection, updating system and responding to new hire questions
Greet employees at New Employee Orientation and assist with collecting and reviewing documentation
Customer service oriented professional with excellent oral and written communication skills
Proven ability to partner with management across departments to deliver exceptional results. Experienced working in a corporate organization
Demonstrated ability to maintain a high level of professional conduct while working with tight deadlines. Adept at working in a team environment and being able to problem solve quickly
Outstanding coordination and organizational skills and the ability to multi-task. Excellent time management and prioritization skills. High degree of accuracy. Detail oriented
Prior project coordination or management experience required. Proficient with MS Office and Lotus Notes
Five to seven years of administrative experience required. Two to three years of Human Resources experience preferred, but not required

Administrative Scheduling Coordinator Resume Examples & Samples

Prepare expense reports and check requests, submit to finance and keep track of payments
Complete special projects by establishing objectives, determining priorities, managing time, gaining cooperation of others, monitoring progress, problem-solving, and making adjustments to plans
Create and update research, competitive and scheduling grids as requested by Department
Track acquired content submissions and screen selected projects under consideration
Work with several cross channel departments (Development, Marketing, etc.) on shared documents and meeting agendas
Coordinate/ track vacation and attendance schedules for Department

Central Scheduling Coordinator Resume Examples & Samples

Answers phones from patients/customers professionally and responding to patient/customer inquiries and complaints
Schedules patients/customers based on scheduling guidelines and medical appropriateness
Handling and resolving patient/customer complaints
Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment
Experience in an outpatient radiology facility
Knowledge of third party payer's and insurance

Senior Scheduling Coordinator Resume Examples & Samples

Creating and maintaining inventory of general-use classrooms in the Student Information System and Ad Astra
Managing and directing activities for Ad Astra Room Scheduling and course file updates
Creating the class schedule production calendar
Developing and maintaining final examination scheduling
Representing the Registrar’s Office in meetings pertaining to the use of technology in classrooms, room utilization, and construction projects
Testing upgrades made to Ad Astra systems
Conducting periodic inventory of the general-use classrooms to identify any changes required, and make appropriate recommendations to USC Facilities

Scheduling Coordinator, Lifetime Scheduling Resume Examples & Samples

Responsible for Program Inventory, Network Air Schedules and Revisions
Various PPL projects (adjusting estimated premiere dates/piece version notes, piece titles, creating new piece numbers, making pieces inactive in the system
Compare weekly PPL air schedules against program grids to confirm accuracy
Assist with special requests from the Programming team and the scheduling team
Screen programs and note themes for stunting purpose
Participate in Department strategy sessions to help schedule Lifetime
Ability to create presentations using Excel and PowerPoint
Track relevant competitive programming information by monitoring trade publications, network events, etc
Update competitive information on Prime Grids, Weeklies, and other competitive documents
Liaise with Broadcast Operations and Traffic to ensure the accurate implementation of air schedules and scheduling information

Scheduling Coordinator Resume Examples & Samples

Generate monthly and daily assignment schedules for various Production groups based on established guidelines and programming schedule with minimal guidance from Manager
Provide coverage for department personnel during their absence
Basic knowledge of ESPN programming and production operations, and of the specific jobs that fall within production scheduling responsibility
In depth knowledge of ESPN’s production scheduling procedures and systems
Proficient with Windows based PC applications including SchedAll, Word, Excel, Outlook and Playbook

Scheduling Coordinator Resume Examples & Samples

Ensure that physician and associate practitioners schedules are coordinated according to established guidelines in a timely and accurate manner meeting both the patients and practitioners needs to include On-Call and Rounding schedules for greater than 150 practitioners
Ensure that the data is entered in the ATSTAFF appointment scheduling system accurately and appropriately
Ensure that all practitioners schedule changes and sick calls are completed according to the Cancellation of Member Appointments by Kaiser Permanente Georgia Less than 24 hours policy and procedure and established Team guidelines
Coordinate all departmental master schedule changes
Provide a high level of customer service in managing scheduling changes and communication with members, practitioners', Primary Care and Specialty Teams, Specialty Managers and Department Managers
Provides support to Specialty Managers and Department Administrators in the area of Access Reporting and Template Management
Manages Practitioner's waitlist - OB/GYN and Pediatrics only
Acts as liaison between TSPMG, ATSTAFF, Specialty Managers and Department Administrators
Present new ideas to practitioners and managers across the region to improve service and quality
Partners with the Lead MD and Clinical Supervisor for template management to enhance availability and access to the team/department
One (1) to two (2) years of experience involving telephone operations, appointment booking and or customer service
Experience in staffing/schedule building procedures
Knowledge and experience with KP Cadence Hyperspace and ATSTAFF Scheduling Functionality preferred
Customer service aptitude demonstrated through Customer Service Assessment

Surgery Scheduling Coordinator Resume Examples & Samples

Good medical terminology and knowledge of general procedures. Job candidates are required to pass an online prescreening assessment
3 years office experience in a health care setting with previous insurance company authorization skills. Excellent coordination and scheduling skills, work prioritization skills. Previous patient or procedure scheduling experience. Proven customer service experience
Excellent PC skills including Word, Excel, meeting request software, email. Attention to detail and outstanding customer service skills. Ability to multi-task
Effective communication and problem solving skills. Ability to relate and work with patients, families, physicians, surgeons and other health care providers

Scheduling Coordinator Santa Ana Resume Examples & Samples

Scheduling Classes:Fills orders for needed classroom space and instruction placed by Sales Representatives and the Training Center. Responsibilities include external communication with clients regarding coordination of training, including classes to fulfill National Account requests. Responsible for entering all community training information to the Class Scheduling Tool
Volunteer Engagement: Responsible for ensuring and maintaining volunteer utilization in the delivery of Community courses based on the available resources
Quality Assurance: Report customer concerns to the Training Specialist in a timely manner in order to resolve customer issues
Resource Management: Responsible for the effective use of Red Cross paid and volunteer instructors, monitoring current time usage to ensure that minimum weekly hours requirements are met. Utilize instructor resources in an efficient manner in order to reduce costs such as travel reimbursement. Serves as a liaison between ARC and 3rd party partner organizations to secure instructor resources when paid and volunteer resources have been exhausted or are not available
Customer Services:Coordinates classroom availability with Red Cross facilities and other class locations (customer’s work place sites, community centers, others). Duties include direct client interaction via phone and email in effort to schedule contracted training. This position may be required to provide on call customer and instructor support
High School or GED diploma required
Minimum of 2-3 years’ experience in managing customer service or office environments
Work requires professional written and verbal communication and interpersonal skills. Ability to participate in facilitated group meetings
Excellent communication, customer service and telephone skills
Proficient computer skills including a demonstrated ability to utilize Microsoft Office Programs, Salesforce.com and web-based applications. Must have proficient data entry skills
American Red Cross PHSS instructing experience in at least one specialty area preferred

Surgery Scheduling Coordinator Resume Examples & Samples

3 years office experience in a health care setting with previous insurance company authorization skills
Excellent coordination and scheduling skills, work prioritization skills
Previous patient or procedure scheduling experience and experience with customer service
Good medical terminology and knowledge of general procedures

Scheduling Coordinator Resume Examples & Samples

BS in Business Administration or Engineering
2+ years planning/scheduling experience, preferably in a manufacturing environment
Position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status
Background in quality systems
Excellent communication, negotiation, and interpersonal skills
Self-starter and ability to manage multiple projects
Demonstrates competent use of automated order system
Excellent memory, attention to detail, and systems-level thinking. Creative
Solid, problem-solving skills and continuous improvement mindset
Strong quantitative analysis skills, including the use of Microsoft Excel

Scheduling Coordinator Resume Examples & Samples

Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers. Is anticipative of/responsive to customer needs
Creates and maintains hourly employees work schedules and coordinates employee availability and department needs
Verifies that hourly employees punch within the time and attendance system on a daily basis to ensure accuracy
Maintains employee availability worksheets, attendance records, and cross training grids
Arranges appropriate coverage for when an employee calls out
Runs a variety of reports to gather wage and hour information through Kronos
Fixes employee’s time when incorrect punches are made or entered
Teaches and trains new employees on how to record punches in Kronos
Transmits employee reports through Kronos on day of payroll and ensures that all profit centers are accounted for
Makes any corrections to employee’s hours in Kronos and verifies that the changes take effect
Ensures will all Hospitality and POM managers that all employee’s times are approved before beginning to process payroll
Communicates with managers and supervisors on any scheduling/payroll policies that have changed
Position requires that the individual have a high school degree or G.E.D
Position requires that the individual have at least six (6) months leadership experience within the Hospitality industry or related industry
Previous experience with scheduling or payroll is preferred
Position requires that the individual have proficiency in Microsoft Applications (Word, Excel, Outlook, etc.)
Must have the ability to apply elementary math functions and use common sense when carrying out daily work
Must be able to work well under time constraints with little or no supervision

Scheduling Coordinator Resume Examples & Samples

Analyze staffing plans, develop employee schedules based on scheduling requirements, utilization, adherence and projected volume levels
Maintains employee data in order to track headcount, FTE and manager ratios
Monitors staffing levels in all departments to the plan, and communicates deviations to the plan to the Building Director and Operations Manager
Coordinates and tracks the schedule change process in all departments
Manages all overtime requirements, communicates all forecast changes and posting of future overtime for high volume times
Coordinates open employee requisitions and communicates with HR and Recruiting on staffing needs
Plans and tracks all schedule exceptions, cross-training, or interim positions as well as managing the annual PTO process
Assists in other department duties supported by the Industrial Engineer
Prior Staffing experience preferred
Advanced experience with Microsoft Applications (Excel is a must)
Strong math and statistical aptitude with the proven ability to think logically and creatively
Strong communication skills with the ability to proactively, clearly and effectively communicate with all levels of leadership
Able to identify business trends and patterns and make suggestions for improvement
Able to embrace change within the work environment
Able to learn, adapt and excel quickly in challenging, fast paced environment
Able to successfully manage responsibilities and make timely decisions independent of supervision, while staying objective and fair
Ability to partner effectively within a small team environment, meaning having the utmost flexibility to change schedule to assist the team

Production Scheduling Coordinator Resume Examples & Samples

Responsible for managing tape pulls, digital sources & and tape trafficking in/out of the Encoding & Fulfillment department (includes coordination with Media Asset Services, Acquisitions, Post Production and Ad-Sales teams)
Responsible for the aggregation and data entry of relevant scheduling and source related metadata into the Encoding & Fulfillment production asset management system. (FrontPorch DIVA Director, thePlatform MPX, MediaPulse)
Responsible for the scheduling, schedule aggregation and revision tracking for all digital distribution channels (includes coordinating with the respective internal clients & programming teams)
Responsible for managing the Target Ship Date deadlines for all scheduled digital content
Responsible for alerts and appropriate coordination as it relates to legal pulls, standards & practices and supplier fixes
Responsible for providing appropriate reporting information as required
4 year bachelor’s degree in TV/Film or Media Related Program. (1-2 years experience in Media Industry)
Exceptional communication and interpersonal skills, attention to detail
Ability to multitask in a fast-paced environment effectively
Strong Experience with Microsoft Office Suite (Excel, Word). Knowledge of Macros and broadband technologies a plus (Encoding/transcoding, XML, FTP, mobile, digital video)
Passion for new technology and a desire to work in the entertainment/media industry
Positive attitude with a desire to excel in a team-oriented culture

Scheduling Coordinator Resume Examples & Samples

Maintains a friendly, efficient, and positive customer service attitude toward customers, clients, and co-workers. Is anticipative of/responsive to customer needs
Coordinates and leads employees in Transport, Central Supply, Food Service, Housekeeping, the Customer Service Center, Valet, and Linen
Responsible for performing patient/customer and employee rounding
Responsible for performing service recovery to patients/customers who have received unsatisfactory service
Responsible for running shifts and daily operations for all hospitality service lines
Supports the area of Food Service by coordinating and/or performing such tasks as patient order, meal delivery, tray pick up and floor stock; monitors and troubleshoots patient refrigerator temperatures and ensures that stock is rotated within the refrigerator
Supports the area of Housekeeping by coordinating and/or performing such tasks as daily cleaning, discharges, burnishing, and building tour inspections
Supports the Customer Service Center by coordinating and/or performing support service activity which includes taking service calls and dispatching the appropriate personnel to handle the issues; could perform such tasks as way-finding and parking if necessary
Supports the area of Transport by coordinating and/or performing any patient and non-patient activity
Performs a number of group huddles with employees in each department to communicate with each on any news or changes
Gives input on employee evaluations as well as assisting with disciplinary counseling
Helps to coach and encourage team members within the hospitality service lines
Responsible for various project work, scheduling, and managing of multiple employees
Adheres to all Aramark appearance standards and maintains a professional dress at all times while working
Must have at least 6 months working experience in Housekeeping, Food Service, Transport, Customer Service, or Supply Service

Faculty Scheduling Coordinator Resume Examples & Samples

Liaise with faculty regarding their availability for class scheduling and other assignments
Liaise with team members and the relevant academic leadership to determine faculty teaching scope and availability
Enter and maintain faculty information in databases
Schedule faculty for classes and other assignments
Collaborate with appropriate teams regarding the class numbers and requirements for faculty to teach them
Track types of faculty assignments (instruction, mentorship, special assignments, etc)
Bachelor's degree or equivalent level preferred
At least two years’ experience in an international, multicultural position

Scheduling Coordinator Resume Examples & Samples

Customer first attitude
Comfortable adapting to changing technology
Strong planning, coordination, and organizational skills
Detail oriented, multi-tasker who can work with interruptions
Effective interpersonal and cross-functional collaboration skills
Communicate effectively at all levels of the organization
Ability to take ownership, problem solve, and drive resolution of each situation

Scheduling Coordinator Resume Examples & Samples

Update grid of any programming changes, and communicate changes across the Network
Schedule program episodes, and manage any updates as they happen
Manage local station preemptions
Build contingency plans for live sport and special events
Research competitive information
Support special projects as needed
Demonstrated ability to maintain a high level of confidentiality
Excellent computer skills and proficiency with all Microsoft Office applications, especially Excel
Ability to communicate effectively and work well with people while under pressure
Ability to work with minimum supervision under tight deadlines
Positive work ethic with high degree of integrity and professionalism
Attention to detail and demonstrated initiative, with ability to follow through without supervision
Proven ability to successfully communicate both verbally and in writing

Peri-op Scheduling Coordinator Resume Examples & Samples

Coordinates Surgery Scheduling with Central Surgery Scheduling for on-campus ORs and the ASC Procedure Center
Coordinates Surgery Scheduling, as applicable, for cases done externally (i.e. Maple Grove, Regions, TRIA)
Schedules inpatient and outpatient surgeries, administering prior authorizations, pre-certification and referral processes to ensure maximum benefit coverage
Maintains master surgery schedule for provider reference
Documents administrative information in the Surgical Booking Worksheet
Performs administrative tasks for the provider/clinic that this role supports
Documents changes, cancellations and updates in the Surgical Booking Worksheet and applicable in-basket messages
Schedules all the patient’s ancillary appointments related to surgery: lab, imaging, post-op appointments, PAC visit, etc
Works a variety of work-queues/in-baskets related to Patients prior-to-surgery and to support the PAC
Provides patient surgery information to the patient (time, location, date, directions, parking, etc) to ensure patient is ready for surgery
Follows-up with patient providing Pre-Surgery reminder calls for ASC OR, ASC Procedure Rooms, East Bank OR, and West Bank OR
Good understanding of medical terminology and knowledge of general procedures and basic surgical procedures
3 years office experience in a health care setting with previous insurance company authorization skills. Excellent coordination and scheduling skills, work prioritization skills. Previous complex patient and/or procedure scheduling experience
Effective communication and problem solving skills. PC skills including Word, Excel, meeting request software, email. Attention to detail and outstanding customer service skills
CMA or healthcare education
Experience working in a surgical setting. EMR experience
Broad patient and/or procedure scheduling experience

Service Scheduling Coordinator Resume Examples & Samples

Proactively managing open orders for APC accounts
Field incoming inquiries from direct accounts regarding logistics,
Order fulfillment, and APC order management policies,
Work with other departments within APC to facilitate on-time delivery and customer satisfaction, as well as other duties as needed
At least 4 year(s) of working experience in the related field is required for this position or as Customer Service Representative
Applicants must be amenable to work on a graveyard or night shift
Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent

Scheduling Coordinator Resume Examples & Samples

Construction and oversight of physician provider schedule for the Wilmington Adult Medicine practice including clinical hours, precepting sessions, Saturday and evening hours, call coverage, Provider Desktop coverage and other scheduling needs as determined
Maintains provider schedules in Amion, Centricity and other scheduling programs as needed
Coordinates and communicates schedule and schedule changes with the Medical Group Access Center and WAM physician administrative assistants as needed
Coordinates resident provider schedules with Department of Medicine Residency Program office
Establishes and coordinates process for physician provider out of office requests. Monitors and tracks physician provider PTO, CME, weekend and holiday hours to ensure physician providers are meeting their clinical obligations including preparation of variance reports
Coordinates with WHHCC scheduler to match staffing needs with provider and preceptor schedule
Assists with resolving urgent scheduling conflicts on a daily basis
Coordinates and collaborates with the Operations Coordinator, Wilmington Hospital Health Center (Amber)
High school graduate or equivalent (Associates degree preferred)
Five years of work experience in administrative or coordinator positions showing job duties of increased responsibility and/or complexity
Minimum of two years’ work experience in healthcare
Ability to manipulate data in MS Excel, Word, Access, and PowerPoint

Scheduling Coordinator Resume Examples & Samples

Daily scheduling of both existing and new clients
Schedule clients with qualified auditing personnel using judgment based on logistics, financial impact and time
Daily telephone and email interaction with clients, auditors and staff
Able to handle high volume of communication and requests from clients and staff
Track and analyze issues related to scheduling activities
Prepare assignment and confirmation letters to clients and auditors
Coordinate and arrange future monthly audits based on industry requirements and client needs to maximize resources
Provide regular communication to future audits with client specific request of auditors
Other duties as assigned by Scheduling Supervisor or other senior management
High School Diploma required, with Associates or higher college degree preferred
Minimum of 2 years in customer service, working directly with customers and office staff
Ability to interact with clients and staff
Technical willingness (will be educated on industry requirements)
Knowledge of Quality Management System principles preferred (will be educated on QMS principles)
Proven attention to details
Ability to prioritize and organize numerous clients, sales and related tasks
Experience with Microsoft product suite (Outlook, Word, Excel etc.) and the Internet
Experience with electronic databases and web-based systems is preferred
Ability to obtain, evaluate and act upon factual information
Ability to work alone and as a team player
Attendance is key to a successful scheduling department

Planner & Scheduling Coordinator Resume Examples & Samples

Overall responsibility for coordination between the Projects Team, including Service, and the Production team regarding scheduling, transmittals and resources
Strong interaction with management, customer and manufacturing personnel
Interface with both production management and the internal customer
Effective scheduling for all operations, reviewing and reacting to component or material availability at least four weeks out
Timely processing and maintenance of manufacturing transmittals
Achieve on time delivery
Proper mid-term planning and coordination regarding releases of purchased materials
Administrate, process and review users, jobs and work Travelers in Work in Process (WIP) computer-based, barcoded tracking system
Collate and report production details concerning manufacturing and testing production
Maintain manufacturing Whiteboard
Adjust the State of Adobe, Microsoft Excel and Drawing files located within the Autodesk Vault application
Coordinate parts delivery priority between procurement and the assembly floor
Maintain Cabinet Tracker Spreadsheet
Assist manufacturing personnel in the use of online tools
Bachelor’s Degree or equivalent in related field
Microsoft Office 2007 or higher with a MS Excel focus
Familiar with Microsoft SharePoint
Minimum 2 years production administration experience
Minimum 2 years scheduling/maintenance coordination experience
Advanced degree in a related field is a bonus
Minimum 4 years production administration experience is preferred
Minimum 4 years scheduling/maintenance coordination experience is preferred
Knowledge of VBA and Macros in Excel is preferred
Fluent in the use and administration of Microsoft SharePoint

Scheduling Coordinator Resume Examples & Samples

Education: HS Diploma or equivalent
Licensure/Certification: N/A. Medical Assistant certification preferred
Professional Experience: 2-4 years medical practice experience preferred

Scheduling Coordinator Resume Examples & Samples

The ideal candidate will be a mature individual who has excellent computer skills
Excellent oral and written communication skills
Excellent customer service skills

Scheduling Coordinator Resume Examples & Samples

Answering incoming and outgoing scheduling phone lines
Ordering and referring physician offices to complete the scheduling process for all types of scanned appointments
Confirming appointments with patients the day prior to scan date and reviewing check-in, prep instructions, and dietary restrictions
Ensuring that all relevant patient information is entered into computerized scheduling system during the logging of paperwork process
Ensuring the accurate and complete gathering of all patient data required to complete the scheduling process and any specific information that is required by assigned facility
Ensuring that the communication of schedules and information gathered during the scheduling process are sent to the client’s assigned departments and to the appropriate company staff
1-2 years experience in medical or related field; medical scheduling experience, preferred
Knowledge of medical terminology and procedures
Experience with scheduling/billing systems and use of computer software
Ability to work with multi-phone systems, computers, and general office equipment

Scheduling Coordinator Resume Examples & Samples

Deliver internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back)
Responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service level
Recommends to the Scheduling Manager operating policies and procedures for scheduling employees
Assists in the preparation of work schedules for all hourly employees ensuring adequate staffing for excellent customer service at a minimum employee expense to Pinnacle Entertainment, Inc
Assists department Managers with staffing work schedules provide optimum development of work force
Assist Scheduling Manager with the approval or rejection of ongoing requests for shift changes, change in days off and requested PTO by employees in comparison to staffing needs
Weekly upkeep of KRONOS information to ensure accurate recording of hours worked by staff
Daily editing and approval of all work times recorded by KRONOS
Administrate necessary investigation and completion of forms for discrepancies in payroll checks compared to time posted in KRONOS and records maintained
Assist Scheduling Manager with the bi-weekly Toke Spreadsheet provided by payroll. Communicate with the Toke Committee Chairman on toke drops, adjustments and toke rates
Assist Scheduling Manager with the bi-weekly Slot Toke Spreadsheet provided by payroll. Communicate with the Toke Committee Chairman on toke drops, adjustments and toke rates
Maintain open line of communication with Payroll on Bereavement Leaves, Jury Duty and Terminations
Ability to research, to analyze, to comprehend and act upon information and be aware of the business environment in order to effectively manage areas of responsibility
Ability to communicate effectively with customers, outside contacts and all levels of employees
This position spends time on the casino floor and is subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume
Knowledge of overall principles of operations and staffing requirements
Understanding of gaming regulations related to Slot operations
Ability to obtain and maintain a Colorado Gaming License

Centralized Scheduling Coordinator Resume Examples & Samples

Balancingtechnician schedule efficiency and productivity by ensuring customer arrivaltimes and appointment expectations are met
Reprioritizationof jobs as required to meet customer commitments
Providetimely customer notification on appointment changes or delays
Strategicplanning of schedule concerning technician skill set, training and time off
Problemsolving when scheduling exceptions, requests, and escalated customer inquiriesoccur
Performdaily communication between technicians, customers, management and other ADTsupport centers through multiple communication channels
Dispatchtechnicians to emergency customer requests after hours and facilitate timelytechnician response
Administrativeduties will also include on time arrival tracking to local branches andpromoting highest levels of customer satisfaction
Strongbelief and previously proven ability in building relationships with internal and/orexternal customers
Demonstratedexamples of actively participating in positive customer experiences
Adaptabilityto a changing environment
Multi-taskingthrough time critical tasks and consistently prioritize
ADTexperience is welcomed but not required
Strongcommunication and customer service skills
Strong analytical/problemsolving skills
Abilityto handle a multitude of changing priorities at an efficient speed
Basicdata entry/typing skills
Computer/MSWindows knowledge strongly desired

Scheduling Coordinator Resume Examples & Samples

The core competencies, universal competencies and organizational expectations are all essential functions requiring physical or mental skills and abilities fundamental to the position
Schedules services such as tests, procedures, follow-up visits and any other services the patient may require as taken from Doctor’s orders
Communicates changes to all involved staff in a timely manner
Knowledge of Healthcare Information Systems
Knowledge of Medical Terminology and Abbreviations
Knowledge of healthcare delivery systems
Monitors discharge status of patient, discharges patient and coordinates discharge communication procedures to referring physician
Responsible for answering of multiple telephone lines and taking care of the caller’s needs quickly and correctly
Knowledge of proper telephone etiquette
Ability to handle multiple task efficiently and effectively
Participates actively in department problem solving, coordinating patient schedules for multiple disciplines
Requests guidance and approval as needed
Seeks out solutions to time conflicts directly through parties involved, area managers, and other available resources
Ability to work as a member of a team
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Knowledge of developmental stages and age appropriate outcomes and interventions
Ability to accept cultural differences

CO Clinical Scheduling Coordinator Resume Examples & Samples

Surgical coordination/scheduling for several faculty members
Control, monitor and manage templates and surgical calendar
Schedule urgent/emergent surgery/admissions- Will also admit patients, when necessary, utilizing available on-line system
Review with patients all insurance requirements before surgery, and will work with the patient and billing office to ensure all proper financial arrangements have been made before surgery
Work with the staff to develop, implement and manage systems to ensure all required components are completed for surgical patients, i.e., consents, history and physical, orders, etc

Scheduling Coordinator Resume Examples & Samples

Creating and maintaining Field Nurse Appointment Schedule; ensure all available time-slots are filled appropriately for all programs
Ensuring that all communication referred by Patient Programs personnel (Case worker or Managers) are dealt with in a timely manner resulting either in new appointments or re-scheduling of patients
Confirming recurrent appointments and informing the Nurse Clinic team
Collaborating with the Nursing & Clinics Management Team regarding scheduling processes and new initiatives
Identifying scheduling challenges and working with the department managers to find solutions
Maintaining records of Field Nurses’ availability
Implementing scheduling procedures as per management request; and
Providing training to back up staff as requested by the Manager and / or Director
The Scheduling Coordinator will also be assigned other duties and tasks as required from time to time
Bilingualism, French/English is a definite asset
Post-secondary education or equivalent in a related discipline
Minimum of 2 years experience in the healthcare, pharmaceutical or biotechnology industry (or similar)
Candidate must have strong communication and interpersonal skills
Strong proficiency in Microsoft applications (Outlook, Word, Excel, Internet Explorer, PowerPoint)
Proven ability to organize time, set priorities and multi-task in order to meet various competing work deadlines
Ability to work in a fast pace environment; Attention to detail
Adaptability to change and to learn new skills as required
Strong business and financial acumen
Effective interpersonal and leadership skills
Effective organizational skills; attention to detail
Ability to consistently meet deadlines
Excellent problem-solving skills; ability to resolve issues effectively and efficiently
Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

Surgery Scheduling Coordinator Resume Examples & Samples

Good medical terminology and knowledge of general procedures. 3 years office experience in a health care setting with previous insurance company authorization skills
Previous patient or procedure scheduling experience
Proven customer service experience
Effective communication and problem solving skills
Ability to relate and work with patients, families, physicians, surgeons and other health care providers

Breast Center Scheduling Coordinator Resume Examples & Samples

Demonstrates knowledge of PACS system to assist with pulling priors and loading CDs with prior images from outside facilities
Demonstrates knowledge of the radiology information system as related to Meditech and Penrad
Answers telephone professionally and efficiently. Consistently provides timely and accurate information to the patients and physicians
Schedules future appointments, collaborating with all members of the Breast Imaging team to navigate a patient through the Center to ensure timely diagnosis
Places calls to patients and physicians as necessary, actively works with patients and physician’s offices to facilitate appointments, orders, authorizations, etc
Supports all administrative functions of the Breast Center
Calls patients for follow-up exams and obtain any prior images and /or information
Requires strong analytical and organizational skills as well as an understanding of medical/clinical terminology and Breast Imaging
Maintains strict confidentiality regarding employees and patient information according to HIPAA Policy and Procedure
Completes and maintains educational requirements

Scheduling Coordinator Resume Examples & Samples

Minimum of 2 years working in a healthcare environment and/or otherwise applicable position required
Experience working with doctor's schedules preferred
Minimum of 2 years computer experience required; Epic and Microsoft Office preferred
Experience in information systems work environment preferred
Knowledge of healthcare
Demonstrated proficiency with MS Office Suite (i.e. Word, Excel), and Outlook, as well as an ability to learn new programs with ease
Intermediate knowledge of Medical Terminology
Exceptional communication and customer services skills required
Demonstrated strong organizational skills, ability to prioritize and manage a great number of details and multi-task with strong follow through required
Ability to take initiative, learn quickly and actively, participate as part of an administrative team
Must have the ability to establish and maintain effective working relationships with all levels of staff, volunteers and the general public
Must possess excellent interpersonal skills and be comfortable with people in all stages of health and healing
Must adhere to HIPAA regulations and maintain clinic, physician, RN and patient confidentially

Scheduling Coordinator Resume Examples & Samples

Responsible for creating and coordinating the daily and weekly test schedules, including providing ongoing communication of changes to the schedule to staff
Daily written and verbal communication with vendors and customers
Creation of purchase orders
Verification of test parts utilizing various industry and internal software
Data entry, tracking and reporting via web based applications, Microsoft Access, Microsoft Excel and other programs as needed
Updating any applicable public facing information
Ordering applicable testing materials
Responsible for all customer required forms and paperwork
Responsible for locating, contacting and registering new customers and vendors
Reviewing and responding to client inquiries via email or phone
Filing all corresponding forms and files
Responsible for meeting project, department and customer deadline requirements
Will assist with the training and development of staff members
1 year of previous scheduling experience preferred
Proven ability to independently plan, organize, and complete projects within established standards, objectives, and time frames
Experience utilizing personal computers and basic Word processing and Excel spreadsheet software applications
General knowledge of basic office equipment and operations
Dexterity to operate equipment, bend, turn, reach, balance, stoop and mobility to travel to other work areas
Ability to view read and comprehend a variety of specifications, reports, manuals, computer screen and other written materials
Ability to communicate and interact effectively in both verbal (including via telephone) and written format
Ability to apply common-sense understanding to carry out simple one or two step instructions
Ability to deal with standardized situations with only occasional or no variables
Ability to work in a fast-paced, multi-tasking environment
Strong communication skills, in both verbal and written formats
Microsoft Office software expertise, including Word, Excel, Outlook and Access

Scheduling Coordinator Resume Examples & Samples

Establishes course schedules in partnership with the Education team to ensure proper student densities and minimize students being out of school
Processes all scheduling tasks within the student information system
Assists students with all activities related to scheduling and communicates with administration and students appropriately regarding scheduling modifications
Process all student changes related to student enrollment status and program
Maintains student records and monitors activity to ensure that documentation is prepared and distributed appropriately
Prepares student and interoffice communication and reports on an established schedule
Evaluates students that are double coursing to ensure they meet necessary guidelines to double course
Process articulation and challenge test requests
Finalize all student starts to ensure accurate reporting for campus starts that are critical to internal and external reporting
Fully executes enrollment agreements for program changes and re-enrolls
May serve as back-up to Registrar (depending on campus location)
High school diploma or completion of GED required
2 years experience in administrative position with responsibility for complex administrative assignments involving spreadsheets and/or analytical reasoning and problem solving
Excellent communication skills and customer service skills
Demonstrated, strong organizational skills
Knowledge of basic computing and word processing applications. Intermediate speed in 10-key
Critical thinking skills and strong planning skills
Ability to collaborate effectively with other departments
Ability to multi-task in a fast paced environment with tight deadlines
Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday
Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
Must be able to talk, see, hear, concentrate, think, and reason for most or all of the workday
Must be able to sit for prolonged periods of time throughout the workday
Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday

Scheduling Coordinator Resume Examples & Samples

Schedules professional visits to appropriate clinical team. Ensure clinical competencies of professional caregiver meets patient’s skilled needs
Ensures appropriate productivity of all professional direct care staff on team while also providing continuity of care for patient. Manage overtime, manage staff productivity, and scheduling according to authorization
Works collaboratively with Clinical Supervisor to assign initial visits to licensed professionals to ensure timely starts of care and completion of initial evaluation visits
Reschedules missed and declined visits and process reassigned and rescheduled requests to ensure timely completion of these tasks and proper patient coverage
Reviews reports at least twice daily to ensure visits are covered / assigned
Maintains organized, effective communication systems to ensure continuity of care, care coordination, staff productivity, and management of overtime
Ensure visits are scheduled relative to authorizations and appropriate payer(s) and discontinue orders if applicable
Maintain field staff working calendars
Assure compliance with conditions of participation/regulatory requirements and internal processes as it relates to scheduling
Communicates with Clinical Managers and Clinical Field Supervisors on all new home health aides assigned to cases, needs for placement visits and orientation visits
Documents in writing and/or verbally, to the Clinical Managers and Clinical Field Supervisors regarding all complaints / occurrences received
Documents all schedule changes and completes entry of changes into HCHB system
Complete HCHB reports and workflow tasks as assigned
Prepares reports as necessary
Takes initiative and responsibility for decisions as an individual and as a company. Exhibits commitment to personal and companywide goals
Strives to help lead the industry through vision, technology, innovation, and customer service. Strives to make a difference in the lives of our employees, patients, and community. Encourages a positive environment and experience for co-workers and patients
Treats employees, patients, and business partners with respect. Fosters teamwork by trusting and supporting each other while encouraging collaboration at all levels of the organization. Embraces diversity and demonstrates the ability to work together
Adheres to departmental and agency dress codes as observed by supervisor
Communicates information effectively both verbally and in writing
Attends and participates in staff meetings, required in-services, agency activities and other meetings as requested
Utilizes material, equipment and time in a safe, beneficial, and cost effective manner
Observe infection control and standard precautions
High School Graduate or GED equivalent
LPN preferred
One-year experience in a health care setting. Scheduling experience preferred
Requires interpersonal skills and ability to communicate effectively with staff
Work environment is characteristic of any office setting which involves prolonged periods of sitting and intermittent physical activity such as occasional requirement to stand, walk, reach with arms and hands, and to stoop, bend, kneel, or crouch
Ability to maintain confidentiality and to ensure that the agency is HIPAA compliant
May have on call responsibilities

Scheduling Coordinator Resume Examples & Samples

Business Development Representative, Home Health (Crestview, FL)
Account Executive (Tazewell, TN)
RN Case Manager (New Britain, CT)
Registered Nurse (Green Bay, WI)

Scheduling Coordinator Resume Examples & Samples

Daily outbound calls to medical facilities and laboratories to schedule individuals requiring employment drug screens and physicals
Scheduling individuals for required screens at the nearest medical laboratory offering the least cost to client
Ensuring that medical facilities have the proper chain of custody forms on file for scheduled appointments
Following up with laboratories to determine if services occurred as scheduled
Performing data entry to update client account profiles with each individuals' scheduled appointments

Surgery Scheduling Coordinator Resume Examples & Samples

Schedules and coordinates surgery for Neurosurgeons through face to face or phone interactions with patient or family
Supports prior-authorization through information gathering and communication with the financial services team
Works with physicians, OR, patients and staff to ensure that everything needed is completed for surgery
Maintains department operating room (OR) schedule and ensures maximization of OR block time, releasing rooms within release time as appropriate
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level of population served. (as applicable)
Performs other duties including Performance Goals developed by manager and employee and reported in the employee’s Performance Review as part of UMPhysicians’ Performance Management tools
Excellent medical terminology, knowledge of general procedures and scheduling skills
Three years of experience in a health care setting including scheduling. Good understanding of healthcare coverage
Proven online scheduling skills. Strong phone skills. Customer service and compassion for patients/families
Excellent customer service skills, problem solving, and ability to multi task and prioritize, attention to detail, good organizational and interpersonal skills
Licensed medical training such as a Medical Assistant or LPN
Previous procedure scheduling and experience with insurance prior authorization. Experience working in a surgical setting

Post Scheduling Coordinator Resume Examples & Samples

Create, maintain, and update the network post plans
Assist in managing the operations list which includes; building, tracking, and actualizing pertinent production information
Work collaboratively with Post Scheduling team to coordinate and fulfill all edit support requests
Purge media as needed in support of Post Production
Fulfill and track ingest requests for internal recipients and ensure media is readily available for edit
Provide support and a presence to Post Production after standard business hours
Act as a liaison between Post Production and Broadcast Partner to support the scheduling needs of the client
Provide clients with the most updated information regarding the status of media
Track AEN technical resources and employees in support of scheduling technical evaluation of media
Coordinate swing shift with Post Scheduling team for full AM and PM coverage
Coordinate and schedule special shipments
Provide any backup administrative functions for the Post Scheduling team
Coordinate and schedule tape/file based work orders in operations list
Coordinate asset usage when requested by more than 1 person or team
Deliver and maintain the staging of assets shipped from our facilities for distribution to respective recipients
Manage and distribute any on-site stock needs for internal clients
Monitor and input edit session reporting closures
Maintain a working knowledge of the duplication processes
Maintain a working knowledge of file and or tape based formats
Late Evenings and weekends availability crucial to future coverage

Mediscan DC Scheduling Coordinator Resume Examples & Samples

Increase staff retention and satisfaction through the development of strong and meaningful relationships with healthcare staff
Consistently meet or exceed established individual and team goals
Participate in special projects as assigned
Experience in healthcare staffing minimum 2 years
High school diploma with at least 2 years of business experience in related field and or Bachelor’s Degree
Available to work weekends, holidays, and graveyard shifts

Seasonal Planning / Scheduling Coordinator Resume Examples & Samples

Provide functional expertise and support to the Operations department in accordance with the Lean Pinnacle Way
Provide scheduling support to all Operations employees of the plant
Partner closely with the Human Resources and Produce Receiving departments to coordinate scheduling needs and resources
Adhere to established HR processes and procedures, as well as applicable collective bargaining agreement provisions
Able to work on multiple priorities simultaneously
Complete special projects and duties, as assigned, including continuous streamlining and improvement of Operations scheduling processes and procedures
Maintain compliance with local, state and federal laws
Demonstrated ability to accomplish objectives with a laser focus on the right results
Demonstrated bias toward a high sense of urgency and speed to completion without cutting corners
Leads department with an infectiously positive approach
Able to have a positive influence across levels and functions
Strong communication skills; verbal and written
Open and friendly in all matters that are brought to the Production Scheduler
Ability to solve complex matters
Creative and innovative
Flexible with personal work schedule; able to work overtime as required, including occasional weekends
1 to 3 years’ experience in related field preferred
Prior experience in unionized industrial environment preferred
Bilingual (Spanish) a plus
Proficiency in the use of MS Office software including Excel, Word, and PowerPoint
Ability to maintain high expectations for self and others, demonstrating a dedication to achievement of results
Ability to use innovative approaches to resolve complex problems
Ability to work under pressure and to react to situations with a strong sense of urgency
Solid problem solving, project management, multi-tasking and prioritization skills
Ability to work effectively both independently and within a team environment

Scheduling Coordinator Resume Examples & Samples

Enters data into computer system(s) and verifies the accuracy of the information
Maintains tracking system for all physician orders
Processes, manages, maintains, edits, and updates all patient computerized data according to Agency Policy and Procedure
Communicates with clinical staff and managers/supervisors regarding completeness and status of related data entry documents
Maintains adequate supply of all forms/packets needed for efficient agency operation
Generates and distributes requested reports
Duplicates and collates forms, reports, correspondence, etc. as required
Demonstrates a clear understanding of the Mission, Purpose and Philosophy
Attends and participates in staff meetings, required in-services, agency PI activities and other meetings as requested
Basic to intermediate computer skills

Scheduling Coordinator Resume Examples & Samples

Handling calendar management and scheduling Health Nucleus client visits
Schedule appointments with client PCPs (Primary Care Providers) to enable physician consent
Support Health Nucleus physicians in coordination with clinical and administrative schedules, including all Nucleus-related visits (consent, in-Nucleus visits) and multidisciplinary team meetings to integrate genomic and phenotype data
All scheduling will be done in the NextGen EHR (Electronic Health Record) system, as well as Outlook
Ensure consistency with NextGen EHR system and physician schedules
Coordination with physician offices to obtain client’s previous medical records
Professionally represents the Health Nucleus and Human Longevity to high-level clients
Welcomes guests and clients by greeting them, in person or on the telephone; answering or directing inquiries
Maintain documents and file documents appropriately
Type, edit, and proof outgoing correspondence as needed
Maintain confidentiality of sensitive reports and documents
Collaborate with colleagues regularly to accomplish projects and tasks in the most efficient way possible
Anticipate and respond to changing situations
Special projects and other administrative duties as required
Minimum 2 years experience as Appointment/Scheduler for a Physician’s Office or a Clinic/Hospital
Good technical skills with MS Office proficiency. Experience with Sales Force would be a plus
Ability to manage multiple tasks in a fast-paced environment
Start-Up environment experience
Self-Starter
Dynamic individual with the ability to communicate and engage others

Scheduling Coordinator Resume Examples & Samples

Heavy phone correspondence with clients, towns and local police departments providing construction project scheduling information, updates and communicating changes
Scheduling of construction projects such as logistics, traffic control, material delivery, etc
Use of MS Project, MS Excel and other related computer software to track projects from start to completion
Manage logistics associated with change orders, including communicating with various project managers, leaders, local and State police departments(s) and other State agencies and finance billing department
Dispatch various staff to active construction sites as needed to cover project change requests
At least 2 years of experience in Construction Scheduling, dispatching or a similarly related position
Must possess confidence and poise talking on phone and providing leadership to change management
Excellent organizational skills, including strong knowledge of MS Excel

Event & Scheduling Coordinator Resume Examples & Samples

Assist with scheduling, planning and maximum utilization of meeting/event spaces
Provide daily direction to the Conference Attendant and provide A/V support
Provide professional and courteous meeting planning assistance to internal and external clients
Assist with coordinating a myriad of meeting details to ensure successful execution
Attend weekly conference center walk through to maintain Conference Center standards
Responsible for ensuring achievement of all department service guidelines including answering phone calls within 3 rings and responding to electronic requests within the work day
Assist, support and take direction from the Conference Services/Event Manager
Assist and support the Wexford Senior Manager, Community Relations
Respond in a timely manner to last minute configuration changes and additions
Draft contracts and invoices for manager’s review

Scheduling Coordinator Resume Examples & Samples

Manage and coordinate resources across the value stream to ensure Agilent is delivering and installing instrumentation on the customer's schedule
Own the customer experience to ensure a delightful, premier, delivery and installation
Grow and maintain customer relationships to assist and ensure customers are productive with new Agilent instrumentation
Communicate site-prep requirements and discuss readiness to ensure successful installation site visit
Champion internally to ensure customer receives a "perfect install" experience
Demonstrate your communication and relationship-building skills cross-functionally across Agilent while acting as a fierce customer advocate
Identify improvement opportunities and drive implementation across the value chain
Backup other Canadian Schedule coordinators when needed
Support the Agilent Cross Lab Insight to Outcome brand as needed, utilizing Agilent tools, schedule installation service orders to engineers
BS/BA degree – scientific discipline preferred; will consider equivalent combination of education and experience
Familiar with analytical equipment and/or instrumentation preferred; familiarity with Agilent Analytical equipment is strongly preferred
Customer service operations experience
Excels under high pressure
Demonstrated ability to multi-task effectively in a dynamic environment with competing priorities
Demonstrated skills for organization and attention to detail
Demonstrated ability to influence cross-functionally and build relationships
Demonstrated ability to learn and communicate technical hardware and software information
Curiosity to learn product configuration across multiple platforms
Ability to apply consultative communication skills to offer custom solutions to customer problems
Excellent written and verbal communication skills; bilingual in French and English
MS Office with emphasis on Excel; Customer relationship software experience desired, for example SAP CRM

Scheduling Coordinator Resume Examples & Samples

Reads over communications and End of Shift Reports
Filters and prioritizes emails
Data entry of orders
Determines best employee for assignment
Updates employee files
Quality control checks
Mentoring of schedulers on their shift
Communicates with clients and employees
Other relevant duties as assigned
1 year of call center experience
1 year of data entry experience
1 year of customer service
Scheduling experience

Scheduling Coordinator Resume Examples & Samples

Support Facility Medical Directors on scheduling needs at each facility as needed
Establishing and maintaining the integrated master schedule
Must coordinate all of Physician Services monthly schedules
Develop strong relationships with Facility Medical Directors via the phone
Establish strong relationships with team members
Work with Facility Medical Directors to ensure that all open positions are filled timely
Maintain accuracy of schedules, process flows, and document management within Shift Admin
Maintains a working knowledge of the departmental policies
Demonstrates professional conduct and complies with company and departmental policies and procedures
Supports and coordinates software implementations
Attendance requirements are based on your current role and status of position (FT, PT or PRN). Please direct attendance requirements to your immediate supervisor and/or refer to the Employee Handbook for more attendance/scheduling details/policies
Possess the ability to make independent decisions and handle multiple projects simultaneously
Experience with software implementation, training, and process development
Clear and pleasant speaking voice
Must have expertise in rules surrounding shifts/variable pay/differential pay ect

Scheduling Coordinator Resume Examples & Samples

Work with multiple VMS systems and MSP accounts
Maximize placements through the development of client relationships. Market to client facilities
Serve as the primary contact person for healthcare workers and client facilities by troubleshooting issues, counseling and problem solving when necessary
Weekend work required per a rotation schedule
Minimum 2 years’ experience in healthcare staffing
High school diploma with at least 4 years of business experience in related field and or Bachelor’s Degree
Able to manage multiple priorities and projects
Self- starter with excellent interpersonal, organization and follow through skills
Available to work weekends, holiday and overnight shifts as required

Scheduling Coordinator Resume Examples & Samples

Must have a current/active TS/SCI and be willing to take and pass a CI Polygraph as required
Must have at least 7 years of experience with office administrative and/or scheduling management
Solid judgment and decision-making skills are required

Service Scheduling Coordinator Resume Examples & Samples

Schedule CSE calls and dispatch them to customer sites
Prioritize field service work for each CSE
Handle incoming customer and CSE calls
Reschedule calls as needed to accommodate CSE schedules
Schedule secondary (“PM, CSTY, TRAINING”) CSE tasks
Escalate issues to Field Service Manager (FSM) if necessary
Partner as a team member for the assigned service region to assist in the success of daily metrics
Daily wrap up activities and communication to CSEs
Customer followup to ensure their needs were met and scheduled additional Service if necessary
Schedule new equipment installations
Confirm lead times and delivery of parts needed for scheduled service
High School Education
Minimum 2-5 years of experience in a call center role
Ability to support a territory with 12-20 CSE’s
Experience in customer service or customer facing role
Experience in logistic scheduling is preferred
Experience with Oracle is preferred
Proficiency in Microsoft Office: Outlook, Excel, Word
Sage Quest Mobile Control experience would be preferred

Surgery Scheduling Coordinator Resume Examples & Samples

1 Independently schedules procedures for Surgery and Endoscopy, utilizing individual departmental grids,
13 Utilizes and keeps a current working knowledge of all reference manuals in the department
14 Maintains the confidentiality of patient records and information
15 Attends meetings, participates in Continuous Quality Improvement, and performs other duties as assigned
16 Performs other duties as required by manager

Scheduling Coordinator Resume Examples & Samples

Maintain & Distribute Drop lot sheet twice a shift or more as needed
Coordinate inbound and outbound schedules for all departments
Retrieve warehouse schedule
Check in trailers, verify pickup/reference numbers. Trailer/container numbers and verify Driver’s License
Assign drivers where to drop and pick up trailers
Verify seal number when driver picks up load and sign bills for outbound finished goods loads
Give instruction on moving tandems
Complete special projects, duties and assignments, as appropriate
2-4 years of analyst experience
Ability to work independently and on a compressed time schedule
Demonstrated critical thinking/problem solving skills required
Proficient in MS Office including Excel, Power Point, and Word
Communication Skills Verbal and Written
Customer Service Oriented
Ability to Prioritize work load
Ability to stand, walk the lot frequently during shift
Ability to lift up to 50lbs frequently during shift
Experience working with a diverse group of people
Ability to analyze data and information, and to make effective and timely decisions
Ability to use innovative approaches and embraces change to resolve complex problems
Detail oriented, organized, reliable and resourceful

Lead Scheduling Coordinator Resume Examples & Samples

Support Schedulers and Facility Medical Directors on scheduling needs at each facility as needed
Assure that schedulers are establishing and maintaining the integrated master schedules
Educate Facility Medical Directors and providers on scheduling protocols and guidelines
Assist with any Shift Admin problems that may arise
Work with schedulers and Facility Medical Directors to ensure that all open positions are filled timely
Adhere to all company policies and procedures pertaining to scheduling
Assure accuracy of schedules, process flows, and document management within Shift Admin
Handle requests for information and data reporting to management
Prepares accurate and timely reports for system usage
Assist with training all of the new hires on company processes, scheduling tools and resource management technology
Be on call rotation 1-2 weekends/month for physician emergency shift coverage
Works closely with the recruiting, credentialing and onboarding teams to ensure that all new physicians are cleared for shift work
Responds to all emergency shift coverage issues, outside of on-call hours, and utilizes Mir3 systems for emergent communication with providers
Manages the on call schedule and duties, submits monthly reports to the Director for payroll
Sets team goals and provides resources and training for improvement
Maintain organization documents such as contact and facility listings
Keeps the system accurate with active providers, in charge of terminating providers from system
Adds all new providers to the system
Direct supervision of Schedulers
High School Diploma or GED required, Bachelor’s degree is preferred
Knowledge of system configuration within Shift Admin software
Strong computer knowledge, Word, and Excel
Effective communication skills
Ability to write, and report business correspondence, with the ability to present information and respond to questions from employees and managers regarding scheduling or any related topics
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

Project Scheduling Coordinator Resume Examples & Samples

Excellent computer skills; Microsoft Office, Word, Excel
Excellent communication and coordination skills, get along well with all levels of people/employees throughout organization
Experience working in the energy, pipeline, oil, gas industry
Familiarity and experience with GIS, Mapping, Routing, ROW (Right of Way) and related software/computer programs

Promotions Planning & Scheduling Coordinator Resume Examples & Samples

Participate in meetings with programming, marketing and production teams to discuss promotion proposals and make necessary adjustments
Maintain and update all plans with schedule changes and communicate these changes to the production team
Work as part of a team to lead and/or carry out assigned functions that relate to the promotional priorities for a given region (Australia/NZ, Econet Africa)
Previous experience in Traffic, media planning or related field
Analytical skills combining quantitative and qualitative techniques
Initiative to propose new ideas solutions to problems
Fast and effective relationship builder across the organization
Good interpersonal and influencing skills – ability to flex style
Strong team player
Bilingual (English – Spanish) preferred
Must possess demonstrated communication skills and the ability to react quickly and positively under a wide variety of sensitive situations that continually arise and are subject to change

Surgical Scheduling Coordinator Resume Examples & Samples

Surgical positing experience preferred
Excellent computer skills. Accuracy and speed in typing
Able to speak English fluently
Demonstrated organization and critical thinking skills
Analytical thinking ability to assimilate information and make decisions based upon guidelines
Effective interpersonal skills, customer service skills
Ability to adapt to multiple and changing priorities

100

Scheduling Coordinator Resume Examples & Samples

2 to 4 years of working experience in a healthcare setting, medical clinic and/or oncology preferred
Strong knowledge of Current Procedural Terminology (CPT) and The International Classification of Diseases, Ninth Revision (ICD-9) coding
Knowledge of insurance and referrals
Data processing skills
Strong knowledge of Current Procedural Terminology (CPT) and The International Classification of Diseases, Ninth Revision (ICD-9) coding for oncology
Computerized appointment scheduling, word processing, and spread sheet skills
Extensive customer service experience
2 to 4 years of working experience in an oncology clinic

101

Referral & Scheduling Coordinator Resume Examples & Samples

Experience in patient care setting
Professional understanding of medical terminology
Professional understanding of CPT and ICD9 coding
Working knowledge of insurance authorization process
Bachelor’s degree in Health Related field
N.A.C. (Certified Nursing Assistant) certification

102

Scheduling Coordinator Resume Examples & Samples

Requires previous hospital experience and/or experience in a hospital scheduling department or physician's appointment coordinator or free standing imaging facility with scheduling background
5 years minimum, highly preferred
Basic clerical skills; minimum typing speed of approximately 50 wpm with Windows based knowledge
Medical Terminology desired
Ability to prioritize work with minimal supervision, in order to independent carry out the duties of the position
Demonstrate ability to communicate clearly, directly, and professionally. Does not participate in gossip
Demonstrates consistent use of customer service skills (acknowledging others, phone skills, anticipating and responding to customer needs)
Demonstrates professional behavior in actions and consistently portrays a positive attitude
Demonstrates to patients, family members, physicians, and co-workers courtesy and caring through customer service skills
Identifies role as a team member and works efficiently to achieve goals of team, department, and hospital
Is appropriate and positive in response to work changes
Manages conflict effectively and/or seeks appropriate assistance from Director, Manger or HR to resolve conflict
Respects diversity of each individual (e.g., patients, families, physicians, and co-workers)

103

Scheduling Coordinator Resume Examples & Samples

Schedule appointments for repairs and system upgrades, new sales, must coordinate with customer time constraints
Provide customer service, assisting customers with various issues, such as billing, service requests, etc
Complete contract paperwork and QC paperwork
Prepare service order invoices
Schedule sub-contractor work
Contract Tracking form sales through completion, customer billing, and payment of commission
Data Entry
Prepare routing for service technicians
Work with Installers to ensure all installation paperwork is completed properly within the designated time
Fax route and orders to technicians each day
Maintain appointment schedules
Receiving material/equipment
Complete daily reports
Assist in coordinating installation activities such as scheduling, customer notification and equipment procurement
Issue material and equipment to technicians
Conduct physical inventory
Order material and equipment
Act as a liaison between sales personnel and service technicians
Interfacing with customers on Customer Satisfaction issues
Perform dispatch duties
Locate and build relationships with 3rd party contractors
Assist 3rd party subcontractors with the ADT/Protection 1’s onboarding process
Ability to troubleshoot service requests over the phone and dispatch accordingly
Knowledge of and a proficiency in using Computer and Microsoft Office applications (Word, Excel, Access, Outlook) and Internet
Must have excellent oral and written communication
Excellent team-building, customer service, and interpersonal skills
Continuous use of discretion
Must be able to work with confidential information
Occasional need for creativity
Occasional training skills are required
Must be familiar with service and repair frames, and basic technical information to assist customers in their needs, to be learned on the job
Knowledge of alarm functionality and common fixes for issues
Ability to speak effectively and work effectively before and with groups of customers or employees of organization
Ability to work as part of a dynamic team and be flexible
Ability and willingness to make key contributions to the growth of the business
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume and apply concepts of basic algebra
Ability to apply common sense understanding to carry out detailed but un-involved written or oral instructions
Ability to use discretion and problem analysis
Ability to adapt to changes in the work environment, delays or unexpected events; manage competing demands; change approach or method to best fit the situation
Ability to concentrate on a task over a period of time without being distracted
Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations

104

Scheduling Coordinator Resume Examples & Samples

Schedule appointments for repairs, system upgrades and new sales in coordination with customer time constraints
Provide customer service by assisting customers with various issues such as billing, service requests, etc
Complete daily reports and perform other data entry duties
Assist 3rd party subcontractors with onboarding process
Troubleshoot service requests over the phone and dispatch accordingly
Oversee daily work direction, agent schedules and time off requests for Out of Market team
Assist in development of training and training of agents
Coach and mentor team members
Troubleshoot issues and assist team with customer or work related concerns
Assist in supervisory duties as requested my team manager

105

Senior Scheduling Coordinator Resume Examples & Samples

Manages alarm and telephone traffic in the central station. Coordinates queue coverage as needed
Responsible for monitoring all applicable screens, reports, tracking systems, etc. that pertain to the function of the operation
Responsible for assuring the shift meets goal in all operational areas
Assumes responsibilities of the shift supervisors in their absence. Defers non-emergency situations to the shift supervisor and handles emergency situations immediately
Coordinates breaks, lunches, and coverage issues on the shift
Completes all shift and performance reports as designated
Handles inbound calls from dealers and subscribers with respect to account inquiries
Processes basic data changes to customers’ accounts
Performs special projects as designated or appropriate
Must be proficient in the verification and dispatching of alarms to police/fire agencies; must know the different types if signals and the SOPs for each signal
Representative must be able to work without direct supervision, except for ambiguous situations that arise
Must keep abreast of the organization goals and how their work directly affects them
Must be able to meet productivity standards that apply to a Senior Level Operator
Able to handle signals from all locations, areas, partitions, etc
Provides feedback to Supervisor regarding training issues
Assists/works in the Command Center when needed (NJ only)
Communicates effectively with the Command Center on all traffic and staffing related matters
Communicates effectively with the supervisors and management on all matters affecting the operation
Assist the Supervisor with leading regular team meetings, auditing and reporting findings of that auditing
Position requires weekend, holiday and shift work and may require mandatory overtime
Knowledge of and a proficiency in using Microsoft Office applications (Word, Excel, Outlook), and Internet
Knowledge of Company policies, procedures, guidelines, and practices
Self-motivated and a professional attitude
Excellent communication and listening skills
Excellent team building, customer service, and interpersonal skills
Must possess good decision making skills, be very organized and detail oriented
Must be proficient with personal computer, keyboard, fax machine, copy machine and telephone
Ability to work overtime as requested by management
Ability to effectively present information to top management, public groups, and/or boards of directors
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

106

Operations Scheduling Coordinator Resume Examples & Samples

Order packaging supplies for Dry Pet and Specialty Pet using SAP Purchase Orders, SAP Inventory Management and supplier provided inventories
Prepare and distribute daily production schedule for Specialty Pet Production using Microsoft Excel
Process packaging supply claims for Dry Pet and Specialty Pet with use of Database software
Monitor and build bill of materials for all new promotions for Dry Pet and Specialty Pet with use of Microsoft Excel and SAP
Monitor and maintain bill of materials for all current and new products produced at NPPC Dunkirk Plant
Responsible for obtaining disposition and removal of obsolete packaging supplies
Update Packing Supply Complaint Sheet in correspondence with filing claims through Microsoft Excel
Prepare Shortage Report Daily for the Transportation Department from Intermarket products with use of Microsoft Excel
2+ years of experience in inventory management or related experience
Knowledge of Microsoft systems including Excel and Outlook

107

Enrollment Center Deployment Scheduling Coordinator Resume Examples & Samples

Candidate will build and maintain working relationships with team members, vendors, and other groups/departments involved in projects leveraging superb communication and interpersonal skills. In addition, reports will be created, maintained, and presented to upper management to document progress, status, and risks of projects
Assists in coordinating all of the scheduling tasks related to an Enrollment Center deployment in new and existing networks, including communications to the PMO team, the Training team, the Field Service resources, and EC Operations resources
Responsible for setting the schedule for all onsite deployment efforts for new networks, in conjunction with the various resource teams
Serves as the POC for all communication from all resource teams for any onsite deployment tasks
Creation and delivery of presentations
Data analysis
Proven ability to build and maintain working relationships with team members, colleagues, and other project stakeholders
Experience overseeing all aspects of project schedule including setting deadlines, communicating responsibilities, and monitoring and summarizing progress of projects
MS Office, SharePoint knowledge desirable
Bachelor’s degree recommended
4+ experience working as a project team lead
Experience overseeing all aspects of projects including setting deadlines, assigning responsibilities, and monitoring and summarizing progress of projects
Experience preparing reports for upper management regarding status of projects

108

Scheduling Coordinator Resume Examples & Samples

Knowledge of modern office principles, practices, systems and equipment
Knowledge of, or ability to learn, medical terminology and abbreviations
Knowledge of, or ability to learn, established procedures relating to inpatient/outpatient admission/registration processes
Ability to understand and apply oral and written instructions/guidelines to produce a desired result
Ability to effectively organize and prioritize to concurrently handle multiple tasks
Ability to schedule or re-schedule appointments in an accurate and timely manner
Ability to demonstrate effective customer service skills and diplomacy with sometimes challenging persons and/or situations
Ability to read, understand and communicate in English sufficient to perform the duties of the position
Ability to use office equipment and automated systems/applications/software at an acceptable level
Ability to establish and maintain effective working relationships as required by the duties of the position

109

Inbound Scheduling Coordinator Resume Examples & Samples

Assigning unscheduled trailers/loads to doors for receivers
Monitor and assign ST5 trailers to doors
Assign production rush trailers to doors
Update board with Rush, Priority and aging loads in doors
Monitor appointments loads
Download all ISQ pictures to shipment quality folder
Validate Inbound Shipment Quality claims (debits)
Investigate anomalies in Yardsmart
Address aging ASN/trailer issues
Handling requests from SCA’s, PFA’s and OPC that pertain to rush orders
Addressing issues, which may include: trailers being double booked, sending wrong trailer, load discrepancies
Updating and reviewing information in Yard Smart when relevant
Address scheduling issues or problems
Work in compliance with the Occupational Health and safety Act and Regulations and with all CTC safety Policies/Programs/Procedures/Requirements use or wear any equipment, protective devices or clothing required by the employer
Must be a receiver with advance receiving knowledge
Basic computer knowledge, specifically Microsoft Office
Knowledge of Yardsmart
Demonstrated communication and interpersonal skills
Strong organizational skills with the ability to problem solve and make decisions
Self-motivated, reliable team player who works well with minimal supervision

110

Scheduling Coordinator Resume Examples & Samples

2-4 years of working experience in a healthcare setting or medical clinic
Strong knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases, 9th Revision (ICD-9) coding
Oncology clinic experience

111

Scheduling Coordinator Resume Examples & Samples

Act as a reference for any patient questions, handles when possible and follows up to assure that each patient inquiry has been satisfied
Answer incoming calls in a timely and efficient manner
Appropriately interact with the Transplant Nurse Coordinator and physician
Assist the Manager in supervision and coordination of the activities of the secretarial staff of the department
Assure phone contact with patients and referring physician/office regarding essential follow up in a timely and professional manner
Assure that the release of information is handled following the laws of confidentiality
Back up medical records technician in creating, maintain and retrieve patient records
Complete appropriate forms, consistent with insurance requirements and follows up on any incomplete or inaccessible information to assure a completed record
Courteously respond and follow up with physician request in scheduling
Demonstrate thorough knowledge of the programs and services of the UPMC Health
Ensure the security, safekeeping and timely return of all records which are retrieved and provided to requesters for review
Enter information into the EPIC system
Function as intermediary and receptionist in the office of the Manager to include greeting visiting physicians, patients, representatives of pharmaceutical companies and equipment manufacturers
Gather and record demographic, financial and insurance information on each patient/family member/guarantor during the initial intake interview which may take place either in person or over the phone
Generate form letter to all new patients
Greet patients and others, answer telephone calls and deliver messages to the staff
Instruct patient or family member/significant other concerning available services and programs for financial assistance and pertinent general patient information
Maintain a positive attitude characterized by caring, concern and support for patients, visitors, medical staff and co-workers. Demonstrate, on a consistent basis, the behaviors which comprise The Basics of Service Excellence
Maintain both self and work area in a manner consistent with a professional environment
Observe both Health System and departmental policies and procedures
Oversee the preparation and coordination of all correspondence related to private patients, research patients and referring physicians
Photocopy correspondence and documents as requested
Promote the use of those services to consumers
Provide assistance to adult and geriatric patients
Provide clinic scheduled when requested by physician or clinic staff
Provide coverage in absence of department secretaries
Provide statistical data to physicians when requested
Request assistance from nurse coordinators and/or MD, if there is a question of severity of illness or symptoms
Respond to requests for general information and screens incoming calls referring them to appropriate individuals
Responsible for ordering and managing office supplies inventory
Responsible for scheduling of patients
Restate patient appointment time, physician, Outpatient Clinic location and parking instructions
Schedule all Transplant evaluations in a timely and efficient manner
Schedule all new and returning patients with appropriate physicians
Schedule all return patient appointments and extraneous testing upon discharge from the outpatient department
Schedule patient appointments utilizing automated scheduling system and provides back up in entering orders into the clinical support system
Some functions may also be delegated to other secretaries as deemed necessary
System and the ability to access those services
Type correspondence, memoranda, reports, forms, etc. for the staff when necessary
B.A. degree and 1 year of experience in a related fiscal/admission/registration function
Or 2 years of college, business school education, or medical secretary training and 1-2 years of experience
Or equivalent combination of education and experience required
Knowledge of third-party health care coverage and familiarity with medical terminology are required, including an understanding of Blue Cross, Medicare,
Medical Assistance and commercial insurance coverage for hospitalization and outpatient service
Experience in guest relations is preferred
Experience with computer-based systems preferred
Must function well under stressful conditions

112

Group Scheduling Coordinator Resume Examples & Samples

Experience with on-line editing, image capture and reporting systems preferred
Strong organizing skills
Must be patient
Effective team working skills
Awareness to quality

113

Scheduling Coordinator Resume Examples & Samples

Preparing Field Nurse travel requisition forms including travel expenses for special appointments
Post-secondary education orequivalent in a related discipline
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system
Excellent problem-solving skills; ability to resolve issues effectively andefficiently
Excellentpresentation skills
Knowledgeof Microsoft Word, Excel, PowerPoint and other Office Programs

114

Scheduling Coordinator Resume Examples & Samples

Is a subject matter expert, providing additional support and back up assistance as deemed necessary
Is accessible and able to mentor new team members
Identify and communicate the need for interpreter services and handle a wide variety of patient inquiries regarding physicians, services and logistics to ensure access to care with maximum throughput and minimal delay
Exceeds achievement of productivity and quality standards as stipulated by departmental goals
Promotes collaboration and call center success
Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency
Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned
Excellent keyboarding/data entry skills required
Organizational skills, with attention to detail required
Notable client service, communication and relationship building skills required
Must have strong written and verbal communication skills and excellent spelling.Professional demeanor required
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required
Minimum 2 years of experience in patient registration, scheduling, banking, office, or related medical field using computers required
Basic knowledge of medical terminology and patient scheduling experience required.Proven knowledge of third party payer and managed care insurance requirements required
Degree or progress towards degree preferred

115

Surgical Scheduling Coordinator Resume Examples & Samples

>>>Requires strong customer service skills utilizing excellent interpersonal, oral and written communication skills serving a variety of patients and physician practices. /> /> />
>>>>>>Requires high degree of problem solving skills specifically related to conflict management resolution. /> /> /> /> /> />
>>>>>>>>>>Requires high level of accuracy and attention to detail. /> /> /> /> /> /> /> /> /> />
>>>>>>>>>>>>>>>Requires the knowledge necessary to use multiple software systems within Bon Secours including ESI, ORMIS, Scheduling.com, and SMS. /> /> /> /> /> /> /> /> /> /> /> /> /> /> />
>>>>>>>>>>>>>>>>>>>>>Requires demonstrated intermediate computer knowledge and the ability to utilize software applications such as Microsoft Excel, Microsoft Word and Internet Explorer, and additional software programs as implemented. /> /> /> /> /> /> /> /> /> /> /> /> /> /> /> /> /> /> /> /> />

116

Scheduling Coordinator Resume Examples & Samples

Utilize systems such as SAP/R3 as a fundamental basis of performing the job
Provide coordination with customer service, inter-company schedulers, and vendors using systems
Optimize inventory levels of raw materials, finished goods and packaging
Work closely with production, field, maintenance, quality and inter-company schedulers to schedule and establish priorities of production POs
Coordinate production runs with inter-company schedulers to optimize network efficiencies and meet network on-time dates for Clockwork, Adaptive, and In-season schedules
Develop scheduling metrics and utilize problem solving tools to determine root cause of in-efficiencies caused by scheduling
Perform the duties of production technician when needed and as directed
Two year technical diploma/degree or equivalent, OR high school diploma/GED pair with three to four years of shipping, transportation and logistics experience in a production agriculture or plant operations environment
Ability to manage work processes and balance workload
Finger dexterity for using keyboard
Primarily in a production office setting with regular interaction taking place in high traffic areas in the plant/warehouse. Frequent visits to off-site locations
High workload with long hours and weekend work required during seasonal peaks

117

Scheduling Coordinator Resume Examples & Samples

Works closely with Scheduler to establish new providers within the system
Collects data related to shift times and sets up new facility schedules
Coordinates Tangier implementations for new users and facilities
Handles maintenance issues for monthly schedules
Checks for errors and generates corresponding reports
Coordinates activities to prevent provider lock-outs in the system such as DEA, Privilege Records and Compliance
Assists primary schedulers with other duties
Facilitates the scheduling of orientation activities as needed
HS Diploma or equivalent; Associate Degree preferred
Minimum of three years of experience in an administrative role
Proficient in Microsoft Office applications inclusive of Outlook
Excellent organizational skills with the ability to prioritize and manage multiple projects
Ability to meet deadlines and capable of working in stressful situations

118

Area Scheduling Coordinator Resume Examples & Samples

Prepare caregiver work schedules for each calendar month, assign duties and find call-in replacements in order to meet corporate, state and federal staffing guidelines
Schedule services accordingly
Canvas clients for their specific needs, times, and days for service and follow up with clients on all services
Carry out additional administrative support, which may include maintaining client medical records, assisting with scheduling or job assignment, and preparing special reports
Work with Branch Manager and Billing Coordinator to assist in billing each month
Assist with collection of billing and provide follow up accordingly
Assist with managing labor
Manage software program, Sandata, to ensure compliance with corporate, state and federal guidelines
Maintain detailed records
Follow up with homecare aides to be sure they have accurate information to service the clients
Operate paging/telephone system, as required
Answer telephone and handle appropriately
Receive inquiries and release information in accordance with established policies and procedures
Provide information to visitors, guests, residents, sales representatives, etc
Assist with administrative duties, as directed (such as: typing, filing, posting accounts, etc.)
Receive, sort, and distribute mail, as directed
Operate copier, office machines, etc., as directed
Operate computer, as directed
Order supplies, as directed
Assist department directors in administrative matters (i.e. typing reports, correspondence, etc.)
Attend in-service education programs in order to meet educational requirements

119

Scheduling Coordinator Upci Resume Examples & Samples

Act as liaison between clinical staff & Financial Counselor for all treatment/injection changes w/treatment (on DOS)
Act as the liaison between Patient & RN or patient & MD during patient hours while in treatment
Act as the liaison between RN & MD during patient hours
Secure signatures, ask questions, etc
Assist nursing staff with all processes related to oral drugs, pump patients, etc
Chart preparation
All processes associated with current prep for treatment/injections
Verify authorizations for all treatments/injections are secured
Verify order signed, dated, etc
Complete clinical chart prep form
Contact all patients regarding missed appointments (for treatment/injections/lab)
Contact all patients that were `No Shows' (follow complete process)
Confirm all cancelled appointments are rescheduled in Epic
Verify against the hospital list
Coordinate/organize all orders for supplies, nourishments, etc
Form Completion o Complete disability, FMLA, etc. forms for patients
Provide support to the front office w/answering phones, chart prep, scheduling, etc
Receive all patient phone calls regarding appointments (for treatment/injections/lab) o Schedule, reschedule, etc
Scheduling/Coordinates o All chemotherapy, injection, lab (associated w/treatment), port flush, etc. appointments o Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of treatment/injections o Scans, coordinated care appointments/referrals, secure testing auths, etc
Experience using Electronic Medical Records is a plus
Medical insurance knowledge is a plus

120

Scheduling Coordinator Resume Examples & Samples

Schedules patient FPA appointments and updates practice management system
Collects patient demographics and insurance information and enters into practice management system
Verifies patients’ insurance coverage prior to patient’s appointment and advised patient of any insurance referrals or authorizations needed
May schedule patients’ appointments for tests or consults
1 year secretarial/clerical experience preferably in a medical practice environment Excellent written and oral communication skills

121

Scheduling Coordinator Resume Examples & Samples

Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor
May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns
3 year secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment
Knowledge of IDX and Cerner systems helpful
Excellent customer relations

122

Scheduling Coordinator / UM CMG Resume Examples & Samples

Performs basic registration of all patients for each appointment scheduled utilizing established policies for the capture of complete and up-to-date patient and insurance information
Forwards customer inquiries to providers and/or managers when specific, in-depth functional knowledge is required
Documents all customer inquiries, issues and transactions and performs follow up to ensure all documented issues have been addressed by the necessary staff member to ensure the customer’s needs have been met
Reviews all scheduled appointments for errors and works with peers to correct them prior to patients arrival
Ensures that all required insurance documentation is received prior to scheduling of patients appointments
Maintains providers wait list to ensure all open appointments are filled to prevent loss of volume and revenue
Recognizes unusual events or consistent problem areas and works with Supervisor to resolve
Works as a team member focusing on customer service
Provides recommendations or suggests methods to update, simplify, and enhance processes, procedures, and technologies
Assists with the implementation of programs, policies, and services provided by the company by acting as the customer’s first line of contact
One (1) year of experience in a call-center, or customer service related employment required
In-depth technical and administrative knowledge of work area and function
Recognized as a resource within function for problem solving capabilities
Strong communication skills at all levels – including written and oral
Strong process skills (process-oriented)
Ability to manage detailed work within constant deadlines and time constraints
Ability to work well independently and be part of a team environment

123

Clinical Scheduling Coordinator Resume Examples & Samples

Assumes accountability for the efficient, effective function of the scheduling office. In collaboration with the Clinical Advisor, assures appropriate allocation of personnel to essential tasks. Oversees scheduling of patient procedures to promote optimal, efficient, and timely scheduling
Assist in the development a quality measures for performance. Serves as a training resource to less experienced staff. Provides new scheduling personnel with training and competency testing. Promotes the development and standardization of booking forms and processes
Initiates and maintains effective, ongoing communication regarding scheduling within and external to the department. Communicates with department leadership regarding missing or inaccurate procedure requisitions. Contacts admitting regarding accurate data of all scheduled patients. Interacts with the fiscal department and pre-procedure testing, OR scheduling as needed
Collaborates with varied hospital personnel to design, implement, and evaluate scheduling technology, workflows, and outcome measures. Reports trends, patterns, concerns to appropriate nursing leadership staff. Initiates and implements changes in response to identified opportunities for improvements. Works with CCC programmer to help develop and test new systems and reports
Utilizes expert knowledge of electrophysiology schedules, physician's availability, and anesthesia coverage
Bachelor's degree required. Master's degree preferred
License Registered Nurse required
Must have sound knowledge of electrophysiology scheduling
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases
Problem Solving:Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents
Independence of Action:Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction
Written Communications:Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers
Oral Communications:Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers
Knowledge:Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations
Customer Service:Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner

124

Surgical Scheduling Coordinator Resume Examples & Samples

2+ years of experience in a clinical environment preferred
2-3 years of scheduling experience preferred
Ability to read, write and comprehend English
Basic typing and computer experience
Excellent planning and organizational skills, ability to handle and prioritize multiple tasks
Ability to work quickly and under pressure
Team player, willingness to help others
Excellent telephone and communication etiquette, including listening skills
Ability to be proactive and foresee and solve problems
Alertness and adaptability to change in a situation
Punctual and shows a responsible and dependable pattern of attendance
Overall understanding of the outpatient surgery business, including equipment, case types, and insurance

125

Scheduling Coordinator Resume Examples & Samples

Completes referrals for patients and coordinates with referring and receiving practices and/or departments
May coordinate and prepare financial estimates for patients
Obtains all authorizations needed
Directs patients to providers in their insurance plan
Reviews benefits and educates patient on insurance coverage
Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers
Reviews schedules and confirms schedules are accurate and time is properly allocated
Follows up on all referrals to ensure no care gaps

126

Scheduling Coordinator Resume Examples & Samples

Four year college degree
Prior health care, home care and recruiting experience preferred
Demonstrated record of successfully taking on increased responsibility (goal achievement)
Ambition to grow and advance beyond current position
Strong interpersonal, PC and communication skills (phone marketing and data entry ability)
Bilingual in Spanish and English a plus

127

Scheduling Coordinator Resume Examples & Samples

Answer client inquires, take referrals, and schedule home care services
Source, interview and orient reliable and compassionate clinical staff (nurses and or home health aides)
Develop strong and lasting relationships with referral sources and community resources
Facilitate local marketing and recruiting events to build a strong presence in the community
Manage a caseload of clients including staffing, scheduling and operations and administration
Minimum of a Bachelor’s Degree
Prior healthcare, social services and or home care experience strongly preferred
Knowledge of/experience with health insurance/payor sources preferred
At least 2 years of professional post graduate work experience
Demonstrated record of strong interpersonal skills and of successfully taking on increased responsibility
Proven communication and PC skills
Desire to work in a collaborative, team oriented environment

128

Surgery Scheduling Coordinator Resume Examples & Samples

Receive patient surgical case data, prioritize and enter information into the surgery scheduling system
Handle scheduling / resource conflicts in a timely and efficient manner
Organize the schedule into an efficient working schedule daily based upon departmental and operating guidelines. Put cases in order (review cases), release operating rooms, run daily log checker to assure accuracy of case data entry
Investigates errors and assigns corrections to appropriate staff members assisting them as necessary
Proactively coordinate with clinics and surgeons to optimize OR utilization and decrease OR downtime per departmental and Regional Block Committee guidelines
Act as a resource to the clinic surgery schedulers/OR staff/ Anes/and peri-operative staff regionally to solve problems and trouble shoot. Also, to update them of any scheduled changes
Coordinate appropriate specialized surgical equipment and supplies as directed
Handle incoming calls to the surgery scheduling department. Record messages and distribute to relevant staff member. Notify appropriate staff/departments of any changes to the surgery schedule in a timely manner
Build the operating room blocks in the system for all ASC and Hospital OR locations. Then transcribe assigned surgeons to service/site specific master block schedules monthly
Ensure integrity of information through high level of accuracy with inputting of data into the Kaiser Permanente surgery scheduling system
Data collection and entry performed in a timely manner. Check fax daily, and enter pre surgical case data
Retain thorough knowledge of Kaiser Operating Room guidelines
Update Clinic schedulers and other OR teams of current up to date changes with operating room guidelines
Act as a self-sufficient team member and proactively problem solve
Maintain equipment in the department: printers and facsimile machine
Notify responsible staff support if repairs are needed
Assist with collection of data and Quality Improvement projects as directed. Perform other duties as requested
Five (5) years of recent medical clerical experience in a hospital setting OR three (3) years recent medical clerical experience and one (1) year recent operating room surgery scheduling experience OR two (2) years recent operating room surgery scheduling experience
Working knowledge of medical terminology. Two (2) years recent experience)
Minimum two (2) years of Clinical Surgery Scheduling experience in a hospital setting
Experience in a high paced, high volume environment
Thorough accuracy in all detailed tasks
Basic knowledge of specific scheduling policies and procedures for each surgical specialty
Basic knowledge of office equipment
Computer literate with the following automated systems: ORSOS, EPICARE, Lotus Notes, Windows based programs
The ability to exercise good judgment, prioritizes and organizes work

129

Patient Scheduling Coordinator Resume Examples & Samples

The Team Coordinator is a member of the care service team and acts as a professional liaison for patients and families, care providers, as well as other SCCA departments. The role uses critical thinking skills to facilitate and operationalize complex scheduling requests through heavy use of multiple computer systems
Schedules all patient appointments related to treatment within the SCCA as well as outside consults and referrals. Coordinates scheduling with other departments to ensure efficient patient flow
Works closely with patients, families, visitors, providers and staff to identify needs, answer questions, resolve problems, provide information and follow up
Communicates with providers (physicians, therapists, etc.) technologists, and nurses regarding the patient's scheduling needs, treatment schedule, and additional requests. Notifies appropriate parties as needed
Manages and prioritizes scheduling requests
Recognizes emergency situations and initiates correct code procedures
Supports the overall function of the department, and may be required to take on additional duties such as cross coverage, special projects, etc
Assists with the training of new staff
One year of customer service experience
Comfortable using computer software and hardware
Ability to work independently, organizing, and prioritizing concurrent responsibilities and demands
Ability to work in a high pressure, time-sensitive, and complex health care environment
Ability to demonstrate sensitivity and empathy in an emotionally challenging environment
Ability to build relationships while maintaining appropriate boundaries
Coping skills
Ability to work independently, organize, and prioritize concurrent responsibilities and demands
Ability to use a mouse, navigate computer programs, and use email in a business setting
Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner
Ability to identify and triage issues appropriately
Attention to detail to ensure scheduling accuracy

130

Scheduling Coordinator Resume Examples & Samples

Verifying information for accuracy
Verifying and scheduling patient's appointments
Data entry of information into practice management software
Fluent in Spanish, a plus!
Familiarity with Microsoft applications
Fast alphanumeric and 10-key typing speeds
Knowledge of dental terminology, a plus

131

Scheduling Coordinator Resume Examples & Samples

Generate monthly and daily assignment schedules for various content distribution teams – web, app programming, alerts and social –based on established guidelines and schedule with minimal guidance from supervisor
Maintain accuracy of daily personnel schedules to ensure all necessary functions are covered
Monitor and implement changes issued by content distribution management to adjust staffing needs as necessary
Evaluate and recommend staffing efficiencies across departments
Communicate staffing and schedule changes to affected groups or individuals
Works with leadership on scheduling of assigned personnel, regarding event coverage, tracks holiday, vacation and scheduled overtime
Assist Audience Development management in the scheduling and organization of remote travel for on-site coverage
Provide support on a variety of projects as required
Work quickly and juggle multiple varied tasks during a typical work day
Proficient with Windows-based PC applications including Word, Excel, PowerPoint and Excel
Possess strong organizational skills and ability to perform independently with minimal guidance
Possess excellent verbal and written communication skills
Applicant has ability to work in a rapidly changing environment
Applicant has experience working with scheduling software
Applicant has experience booking travel
High School Diploma or equivalent combination of education experience

132

Scheduling Coordinator TCA Resume Examples & Samples

Education: High School diploma or equivalent. Medical Office certificate preferred
Licensure/Certification: N/A
Professional Experience: 2-3 years of Physician practice setting experience preferred

133

Scheduling Coordinator Resume Examples & Samples

Complete pre-admission telephone calls to all newly-referred patients utilizing appropriate scripting
Data enter visits and patient information into computer for patients not in the clinical system
Demonstrate support of the Agency's Mission, Principles, and Values, Ethics, & Standards of Behavior
Educate and require adherence to performance improvement processes and initiatives
Ensure clinicians and/or aides are aware of schedule for the following day including changes (additions or deletions), new referrals/assignments and specific notations unique to the patient Follow end-of-day processes for communication with staff. Notify supervisor of any variance in communication expectations
Expand knowledge and expertise through educational resources and literature review
Identify and communicate anticipated/actual delays in the provision of therapy service to appropriate supervisor, following corresponding procedure. Inform patient and physician office of delay utilizing appropriate scripting, as directed
Maintain and protect customer and Agency confidentiality
Maintain personal productivity by demonstrating satisfactory attendance and punctuality
Model and mentor effective leadership and management
Perform quality assurance activities Run Visits Not Interfacing report daily and follow-up per operational process Run Visits Unverified report daily and follow-up per operational process. Verify existence of encounter signature for all visits and follow up as necessary Report all variances to supervisor and follow up as directed
Promote personal and co-worker safety during work duties
Represent and participate in Agency professional and community activities as requested
Responsible for maintaining schedule/calendar of patient visits to ensure all patients are scheduled as necessary Monitor float log and assure all patients are scheduled Run Episode Discipline Referral and Patient Not Seen report to identify and resolve patients not appearing on clinician schedule Maintain Therapy Referral Log and compare with Episode Discipline Referral to ensure timeliness of service provision Coordinate scheduling process utilizing Intake Log for new referrals to ensure all patients appear on the schedule Inform clinical supervisor, as necessary, when staff availability is limited
Responsible for review and processing of Payroll and Performance Incentive Program Identify and resolve discrepancies Coordinate review with supervisor according to established payroll timeframes Prepare reports as necessary
Responsible for scheduling new referrals for patient assessments/evaluations under the direction of the clinical supervisor. Confirm status of any required payer authorization Confirm physician orders exist for therapy evaluations Schedule clinician block time, as directed by supervisor, for meetings and/or scheduled education to ensure schedule accuracy Monitor Assignment Pending QAM to assure patients have the case manager and primary function for each discipline referred Assure correct service type is scheduled for visits Ensure all designations are assigned to the appropriate clinician (primary, secondary, case manager)
Responsible to identify patients needing 13, 19, 30-day therapy reassessment visits and notify therapists according to established procedure

134

Scheduling Coordinator Resume Examples & Samples

Utilize systems such as SAP/R3 as a fundamental basis of performing job
Provide coordination of expedites with customer service, inter-company schedulers, and vendors using systems
Gathering data for future aid in continuous improvement projects
Various other duties as assigned by supervisor
High School diploma or GED equivalent and one year of manufacturing/agriculture/customer service/shipping/logistics experience
Willing and able to climb and/or work in elevated areas; standing and sitting for extended periods
Willing and able to work overtime hours including weekend work required during seasonal peaks
Microsoft Office skills; specifically Excel
Teamwork skills

135

Scheduling Coordinator Resume Examples & Samples

Responsible for the clerical duties for the Admitting and Registration of Therapy Services patients
Uses professional discretion to ensure confidentiality of information concerning employees, patients and the hospital, as outlined in hospital policies
Protects the legal and financial standing of the hospital by obtaining required assignment of benefits forms, adhering to written policies and procedures
Each representative will be cross trained in all aspect of admissions
Reviews and updates assigned reports within 24 hours of receipt, as requested
Responsible for the financial duties for the Admitting and Registration of patients
Collects correct data from patients and obtains eligibility for patients while pre-registering and registering
Is courteous and respectful to patients and patient families 100% of the time
Meets all pre-certification requirements according to insurance specifications
Performs all follow-up that is required in a timely and professional manner
Determines proper financial class and payor codes while establishing the estimated financial responsibility of the patient and insurance company. Communicates to the patient and/or guarantor the financial policies of the hospital
Assesses the need for pre-certification and authorization while following established guidelines for each patient in order to ensure payment from payors
Directs patients needing financial assistance to the representative handling financial counseling in a professional and timely manner
Ensures proper physician referral for services is obtained
Maintains responsibility for all activities involved in the patient registration/admission process
Creates and maintains a master log of all outpatient referrals
Contacts physician office to report if unable to schedule patient for any reason
Responsible for the completion of intake information on all prospective patients and scheduling the initial evaluation

136

Scheduling Coordinator Resume Examples & Samples

Education: High school graduate or equivalent required, college preferred
Experience: Working in the mental health field experience creating schedules for a large number of staff using a scheduling program (ShiftHound)
Skills: Excellent organizational, oral and written communication skills. Must be proficient in computer data entry. Must have a good working knowlledge of excel spreadsheets, word, and email systems. Must be able to function effectively with frequent interruptions
Essential physical Requirements: Work is demanding mentally, requires minimal walking/standing, mostly sedentary work. Extensive time spent on telephone and computer

137

Scheduling Coordinator Resume Examples & Samples

Knowledge of standard office procedures and equipment
Able to communicate effectively in a business environment
Good mathematical skills with the capability to work in fractions, decimal points, and whole numbers
Language skills sufficient to read and prepare business letters, expositions, summaries, and reports using prescribe format and conforming to all rules of punctuation, grammar, dictation and style

138

Patient Scheduling Coordinator Resume Examples & Samples

We are patient-centered. Everything we do must be linked to our ability to deliver better, safer outcomes for our patients
We are innovative.We nurture an environment that fosters unconventional thinking, a passion for discovery, and the open-mindedness to invite discovery from unexpected places
We are respectful.We are deeply respectful of our patients, their families, and each of our colleagues who serve them in so many different and important ways
We are collaborative. We understand that asking for and offering help in how to do better is not just a right, but among our most important responsibilities
We are agile. We cannot just be comfortable with change; we must embrace it as proof that we are making progress
We are responsible: Because our work is focused on people's well-being, we approach it with the highest level of ethical, fiduciary, and environmental responsibility

139

Scheduling Coordinator Resume Examples & Samples

Proven ability to initiate, plan, schedule, and manage events to include coordination of locations, facilities, technical services, supplies, marketing, and print materials
Ability to effectively communicate standards of facility use, program operations, policies, regulations, and procedures to the community
Ability to develop schedules and provide check-lists that effectively manage multiple projects with diverse client needs
Exhibits strong attention to detail and organizational skills
Demonstrated outstanding interpersonal skills and the ability to work effectively with a diverse audience
Demonstrated excellence in customer service
Strong verbal, written, and communications skills
Ability to work flexible hours including evenings and weekends; and
Must possess a valid driver’s license and must be insurable to operate state or personal vehicle(s)
Bachelor’s degree or equivalent combination of education and experience, preferably in public relations, communications, marketing, or events management
Certified Meeting Professional (CMP)
Previous experience working with 25 Live Scheduling Software; and

140

Scheduling Coordinator Resume Examples & Samples

Manages changes to daily schedules, both at the start of the day and throughout the day. Adjusts schedules to ensure adequate daily resource coverage
Prepares intraday reports on staff attendance
Communicate with management and operations team to ensure compliance with company standards
Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting
Maintain running report of attendance incidents
Ensures hours are accurately accumulated and categorized in a format compatible with company and department payroll procedures
Analyze PTO submissions and recommends approve/deny based on their effect on operations
Monitor attendance and schedule adherence
Processes schedule trade requests for posted schedules
Processes management requests for modifications of scheduling events (meetings/training, etc.)
Use accuracy of schedule measurements for continuous improvement, including making recommendations to improve scheduling efficiency and team member satisfaction. Provides analytical support for special projects
Collaborate with Fulfillment Operations Department Management on identifying opportunities to further optimize our workforce
Communicates and works with staff members, management, Human Resources, and Accounting
Position requires exceptional customer service skills and professionalism in all areas of work ethic, initiative, due diligence, drive & determination as it relates to: Quality work product, Communications both verbal and written, Teamwork, Comprehension of written instructions and materials, Punctuality and reliability
Performs any other related duties as required or assigned
Prior experience in scheduling and calendar management; 2 - 5 years in scheduling of at least 50 non-exempt employees preferred
High school diploma required. Bachelor’s degree preferred, or equivalent work experience
Intermediate Excel skills; SharePoint experience a plus. Prefer some experience with scheduling software (scheduling, performance tracking, reporting)
Demonstrated strong analytical skills, with emphasis on forecasting
Ability and willingness to learn new software applications
Skills in complex problem solving, judgment, critical thinking and decision making
Ability to be highly organized with an emphasis on accuracy and timeliness
Ability to organize information and have attention to detail and accurately follow procedures
Ability to work alone with minimum supervision and with others in a team environment, occasionally under time pressure and on several tasks at the same time
Ability to effectively communicate orally and in writing with co-workers, management team, other departments, vendors, and outside agencies, including being sensitive to professional ethics
Ability to sit the entire work day viewing a computer monitor
Ability to work occasionally evenings or early mornings to address inclement weather situations

141

Scheduling Coordinator Resume Examples & Samples

Schedules examinations through IME Centric or office specific system database
Schedules and confirms appointment dates and times with physicians' offices
Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images
Coordinates with the client to obtain required medical records prior to examination
Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination
Prepares and sends exam notification letters daily
Communicates with physicians, clients and or examinees regarding any schedule changes. Responsible to submit client invoice and/or issue to accounting if charges are incurred
When required, responsible for ensuring prompt pre-payment for services issued
Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation
Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information
Provides support and/or coverage to satellite offices as needed
Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc
Processes mail, deliveries and shipments as needed
Participate in various educational and or training activities as required
Ability to handle multiple phone lines with heavy call volume
Ability to operate computer, fax, copier, scanner, and telephone
Must be able to type a minimum of 35 W.P.M
Ability to follow instructions and respond to upper managements' directions accurately
Must be able to work independently, prioritize work activities and use time efficiently
Must be able to demonstrate and promote a positive team -oriented environment
Must be able to stay focused and concentrate under normal or heavy distractions
Must possess the ability to manage change, delays, or unexpected events appropriately
Demonstrates reliability and abides by the company attendance policy

142

Production & Scheduling Coordinator Resume Examples & Samples

High school diploma or equivalent education and 0 to 2 years of relevant experience; Associates Degree preferred
One year of experience with Warehouse Management System
Advanced Microsoft Office skills in Access, Excel, and Word
Experience in a production or logistics environment preferred

143

Surgical Scheduling Coordinator Ii Neurosurgery Days Resume Examples & Samples

Responsible for the coordination of all OR surgeries and procedures
Monitors front office workflow and make adjustment to ensure optimum delivery of service
Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures
Responsible for obtaining patient medical clearance
Resolve patient issues or answer questions regarding policies and procedures
Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date
Schedules post-op follow up visits with providers
Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc
Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit
Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries
Recording of hospital reservation and pre-admit data in CERNER system
Exceptional attention to detail and accuracy
3 years of scheduling experience, with 2 years of experience in a clinical setting, preferably in a medical practice environment

144

Scheduling Coordinator Resume Examples & Samples

Three (3) years of clinical, financial or business office experience is required. An Associate’s Degree may substitute for 2 years of the required experience
Be proactive with all customers by actively listening, showing a caring attitude and offering alternatives when necessary
Demonstrate superb telephone etiquette, team player attitude and professional communication skills at all times
Exhibits working knowledge in the use of all registration, scheduling systems, and Web based resources
Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data entry
Maintains basic understanding of the medical needs during the screening process for scheduling an appointment
Consistently meets departmental goals for productivity, quality and customer service standards set by Orlando Health
Maintains a working knowledge of ICD-9 (ICD-10) and CPT codes, as deemed necessary
Identifies customer service issues and resolves or initiates necessary follow-up
Adheres to all portions of the Orlando Health Professional Appearance Policy at all times
Maintains regular communication with the practices regarding scheduling matters, as deemed necessary

145

Surgical Scheduling Coordinator Resume Examples & Samples

Coordinates all patient appointments at multiple facilities as required
Works with supervisor or others to develop enterprise-wide patient scheduling for testing, treatment, Pre-Admission Testing, surgery, physician referrals, and teaching
Schedules any additional appointments that may be required due to abnormalities found in the original series of tests
Pays close attention to detail to ensure all physicians’ testing orders are carried out
Schedules history and physical appointments for patients, coordinating date of pre-testing appointment with date of surgery
Works with staff in Pre-Admission Testing to maximize available appointments, accommodating patient requests whenever possible
Coordinates bookings daily with the Operating Room and effectively works with surgery staff and physician to resolve scheduling discrepancies. Contacts all scheduled patients via patient letter or other means, with complete documentation of all appointments, preparatory instructions, and directions. Maintains appointment log as necessary
Coordinates with other physicians’ offices and hospital personnel when there is a request for surgical assistance with a case, canceling office hours in order to perform surgery, special equipment or x-ray films in the operating room
Verifies patient’s demographic and insurance information. Pre-registers patients obtaining complete financial and demographic information and enters all information into computer in a timely and accurate manner. Verifies all insurance cards, documenting eligibility status. Notifies physicians and/or patients whenever an insurance company denies an admission. Effectively works with physicians and insurance companies to resolve problems. If patient has FCHP, ensures procedure is scheduled at the appropriate facility
Collaborates with Referral Management when authorization is required. Provides insurance companies with information and/or reports required to authorize procedures. Ensures second opinion has been obtained when required. Ensures patient has signed all necessary forms in the required time frame. Provides the facility where procedure will take place with prior approval/authorization numbers. Advises physicians of insurance requirements and acts as a liaison between the physician, patient and insurance company
Coordinates and processes all pre-admission activities. Files physician orders, consents, histories and physicals appropriately and indicates receipt of same. Retrieves filed patient information and places in patient’s charts. Ensures test results and packet information is complete
Receives and routes incoming telephone calls. Answers the telephone in a courteous and professional manner, identifying self and department. Routes incoming calls to appropriate employee in a professional manner. Maintains a complete and accurate message log to ensure appropriate routing of messages
Complies with health and safety requirements and with regulatory agencies such as DPH, etc
Complies with established departmental policies, procedures, and objectives
Enhances professional growth and development through educational programs, seminars, etc
Attends a variety of meetings, conferences, and seminars as required or directed
High School diploma with additional specialized courses or training and one to three years of relevant experience
Knowledge of a variety of software products such as Microsoft Word, Outlook, etc
Excellent organizational, communication and interpersonal skills
Functions independently and sets priorities according to procedure date and health system requirements

146

BDC Scheduling Coordinator Resume Examples & Samples

Presentation skills - ability to present information in a clear and professional manner
Teaching – ability to teach others how and why to perform their job
Time Management – manage one’s own time
Typing – ability to type efficiently
Mathematics – using mathematics to solve problems
Possess an acceptable driving record and valid driver's license in state of residence

147

Scheduling Coordinator Resume Examples & Samples

2 years working experience in a medical clinic, including working with CPT & ICD10 codes
Specialty clinic experience
Experience with complex patient scheduling in a clinic environment

148

Centralized Scheduling Coordinator Resume Examples & Samples

Basic Microsoft software (Excel, Word) applications and utilization required
Two years experience in a clinical or hospital scheduling environment preferred
Excellent customer service and communication skills required
Advanced knowledge of medical terminology preferred

149

Scheduling Coordinator Resume Examples & Samples

Generate weekly schedules to meet service level goals based on workload forecasts across all channels of customer interaction
Administer virtual workforce management software
Produce contact center adherence reports and ad hoc reporting as requested
Plan and schedule all non-production activities (i.e. training, meetings, projects, etc.)
Communicate and collaborate with workforce management team
Maintain agent skills inventory and identify potential training gaps

150

Core-surgical Scheduling Coordinator Resume Examples & Samples

Schedules all surgical procedures and post operative visits
Ensures patient consents for surgery are completed
Completes surgical booking sheet and faxes to hospital and PCP office
Ensures all surgeries are entered into practice management system
Prepares surgery information packets and mails surgery information packets to patient
Functions as patient's main contact point for all pre-operative questions
Communicates to physicians all pre-operative clinical questions from patient
Pre-certifies surgeries with insurance carriers and maintains record of all procedures pre-certified
Confirms patient's primary care physician with insurance carrier
Confirms workers' compensation claim; if necessary

151

OR Scheduling Coordinator Resume Examples & Samples

Communicates effectively using established systems/protocols
Communicates effectively with ancillary departments
Communicates effectively within the department
Contributes to and assists with the professional development of others
Accurately schedules procedures in the ORMIS system
Provides reporting, printing and distribution of the Surgical Schedule and related information reports in a timely manner

152

Physician Scheduling Coordinator Resume Examples & Samples

Checking in and registering patients, exit scheduling of procedures and follow-up appointments with Cardiologists, running reports and calling patients who missed appointments to reschedule
Maintain supplies in copy room and place work orders
Assist with department activity to ensure efficient patient flow
Medical Secretary or Unit Coordinator Course preferred
Previous secretarial experience preferred
Coordination: Integration of activities, structures, and responsibilities so that resources are used most effectively to meet objectives
Data Entry: Skilled in entering data and calculating items for processing; input of data into computer systems
Medical Terminology/Spelling: Familiar with medical terminology and medical spelling

153

Scheduling Coordinator Resume Examples & Samples

High School Education or equivalent GED
One year of scheduling experience, preferably in a Home Health environment
Effective organizational and interpersonal skills
Good communication skills in English, both verbally and written
Valid state drivers license

154

Senior Scheduling Coordinator Resume Examples & Samples

Provides leadership and is a part of change initiatives
Mentors new employees and takes on special projects as needed
Enter and validate medical, demographic, insurance, financial, and business data in a timely and courteous manner in appropriate systems to ensure master patient index integrity and creation of an accurate appointment/encounter and claim
Recruits and trains patients to access My Chart personal health record
Is the subject matter expert, providing assistance with the use of computer systems, insurance/government regulations and CHMCA policies/procedures used within the department
Is exemplary in working collaboratively and promoting call center success
Assists departmental leadership with special projects, data collection and tabulation of department reports. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned
Ability to function independently and as a team player in a fast-paced environment required
Must have strong written and verbal communication skills and excellent spelling
Professional demeanor required
Minimum 4 years of experience in patient registration, scheduling, banking, office, or related medical field using computers required
Basic knowledge of medical terminology and patient scheduling experience required
A bachelor's degree will be accepted in lieu of 1 year of work experience
Up-to-date CHAA - (CHAA is a National Association of Healthcare Access certification for Healthcare Access Associates) or related medical certification preferred

155

Scheduling Coordinator, Days, Mon-fri AM Resume Examples & Samples

Schedules and verifies/confirms scheduling of procedures for the department with the appropriate personnel utilizing an updated hospital physician privilege list
Verifies the procedure schedule on an ongoing/daily basis
Coordinates the availability of certain shared equipment with other patient care areas and other service areas during the scheduling process
Requires a high school education or equivalent
Prefer a good understanding of medical terminology
Requires utilization of a computer, telephone, copier, calculator, and other usual office equipment
Prefer a minimum of one year of related scheduling experience
Must be able to communicate effectively in English (Verbal/Written)

156

Intake & Scheduling Coordinator Resume Examples & Samples

Supervises intake support and clinical staff responsible for recruitment and retention of staff, evaluates employee performance and manages budget
Oversees intake and scheduling processes establishes goals, assesses effectiveness and provides guidance and direction on initiatives and projects
Provides intake assessments
Completes all clinical documentation in accordance with regulations
Attends agency meetings and collaborates with peers and others
Maintains current knowledge of best practices
Responsible for special projects and initiatives
Responsible for the therapy referral line and treatment assignments
Assists in the supervision of therapy staff as needed
Provides clinical guidance and direction for intake process
Master’s Degree in Social Work, Marriage and Family Counseling, Psychology or Counseling required
Experience in a supervisory/charge position preferred
A minimum of four to five years of clinical experience required
Advanced knowledge of psychiatric evaluation and assessment process, as well as application of current version of the DSM required
Advanced knowledge of mental health and social service systems and referral sources required
Ability to identify problems, implement resolution, reassesses situation/problem
Excellent interpersonal relations with the ability to interact in a direct, professional, tactful, gracious manner with all professional/non-professional contacts; includes all areas of verbal/non-verbal communication within the contest of direct/non-direct contact; history of excellent interpersonal relations

157

Scheduling Coordinator Resume Examples & Samples

Creating the data/structure for the scheduling cycle
Reviewing the in-house scheduling system entries
Researching and solving questions, training academic units, and maintaining the scheduling systems processes
Collecting and coordinating class scheduling information from all academic departments for all terms and campus locations
Working closely with departments to develop effective and efficient course schedules
Communicating important deadlines to faculty, students, and staff in a timely and effective manner
Insuring accuracy of course data in the schedule database modules
Collaborating with the other University offices and staff to research and solve problems or errors with course listings
Monitoring and updating schedule of classes as it appears on the web
Developing and providing training to departmental users on COWS
Compiling and maintaining the appropriate sections of the office procedure manual
Contributing to the office production calendar
Utilizing the information in the scheduling systems to manage classroom space, considering academic unit course and program needs
Maintaining an accurate inventory of classroom space and attributes, while continually supporting and developing procedures and explaining/enforcing policies
Using Banner and Series 25 software to input event scheduling information for the University
Working closely with the Series 25 team, academic departments and others who schedule rooms to ensure efficient use of classroom space
Understanding and explaining policies and laws as they relate to the use of UI facilities and course offerings and providing information on classroom scheduling to the University on the web and in other formats
Reviewing and coordinating classroom needs of the academic departments and assigning classroom space as appropriate
Utilizing Series25 software to schedule courses and events while ensuring the synchronization of course data between the Series25 database and the Banner database
Maintaining information with media services, facilities management and campus police for use, maintenance, and security of rooms and equipment
Ensuring the accuracy and consistency of classroom data and data sets used as the basis of institutional/state classroom utilization reports
Conducting classroom site survey and maintaining up-to-date inventory of classrooms on the Moscow campus
Providing and synthesizing information about classroom usage to the University Registrar and to committees for space utilization planning and policy development
Assisting the University Registrar with planning and development of scheduling policy
Collaborating on inter-office services and assisting with analysis, development, and explanation of business processes to internal and external audiences
Using knowledge of Banner and registrar office processes and services, contribute to other office initiatives during non-peak scheduling times and as directed by supervisor
Collaborating with registrar staff and campus community to analyze and develop efficient business processes
Attending and participating in staff meetings
Serving on teams and committees as assigned
Working cooperatively and positively with other staff members and with the University community
Attending training and professional development courses/workshops as assigned
Participating in other projects as assigned

158

Scheduling Coordinator Resume Examples & Samples

Answers phones from patients / customers professionally and responding to patient/customer inquiries and complaints
Schedules patients / customers based on scheduling guidelines and medical appropriateness
Receives a high volume of inbound calls with varying degrees of questions or concerns
Researches required information using accessible resources
Handling and resolving patient / customer complaints
Routing inbound calls to appropriate resources
Obtaining and collecting all necessary information from the patient / customer to schedule and register the patient for an appointment
Any experience in healthcare administration
Any experience as a medical assistant or in a related field

159

Scheduling Coordinator Resume Examples & Samples

Develop and maintain the campus official procedure for institutional event space requests and usage
Processes all event requests for institutional event space in compliance with the official campus procedure
Independently determines appropriate designated space for scheduled events and communicates event space and time details with requesting department/division
Serve as the liaison between Conference and Events Services and the Office of the Registrar for events requiring classrooms
Administer event space scheduling software (25Live) for the University including user security, institutional event space features, layouts, photos, pricing, and utilization reports
Administration includes software upgrades and version changes, in coordination with the Office of the Registrar
Provide training and support to 25Live users on campus including creating and maintaining user guides and videos
Develop universal approach to implement the consistent use of additional 25Live features, such as resources, through training offices on campus involved in event management, such as Conversions, Custodial, Technology, Campus Safety, and Parking Services
Provide event services for University employees and department who wish to plan a meeting or event on campus
Evaluate process following event conclusion and makes recommendations for continuous improvement
Identify events that should be include in the 25Live university-wide event calendar
3-5 years of experience supporting or managing events
Series 25 scheduling system (25Live)
Microsoft Office Suite experience
Strong problem solving and communication skills
6-7 years of experience supporting or managing events
Ungerboeck software experience
Knowledge of university rules and policies as related to events
Resume

160

Registration & Scheduling Coordinator Rehab Services Mount Carmel East Resume Examples & Samples

Performs activities that relate to patient scheduling, registration, real-time eligibility verification, medical order processing and dissemination of patient information
Determines proper scheduling requirements and/or limitations to requested service and scheduling resources (equipment, staff, room, etc.) in a timely manner to ensure customer satisfaction, maintain patient flow and appropriate utilization of the service area. Coordinates add-on and same-day appointments with the department as required. Ensures accurate treatment sequencing with minimal delays while maximizing therapist productivity
Provides patient, family and physician office education during scheduling process to inform them of preparations needed for treatment and any additional diagnostic testing (MBS for some Speech Therapy services) and proper scheduling instructions. Communicates with therapists to ensure an accurate schedule and that all patient charts are properly distributed
High school graduate or GED is required
Ability to accurately complete data entry. Accuracy and attention to detail and time management skills are required

161

Scheduling Coordinator Ii Days Msh Resume Examples & Samples

Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed
May schedule patients appointments for tests or consults
May initiate reminder calls for next day’s appointments
Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting
May participate and offer input into the Performance Appraisal process with the Supervisor
Performs other related duties

162

Hospice Scheduling Coordinator Resume Examples & Samples

Obtains schedules (electronically) from clinicians on a weekly basis
Maintain a master schedule
Confirms all employee assignments
Enters patient frequency and duration data into the data base
Coordinates employees schedules to maintain proper productivity
Coordinates caseloads with clinicians to determine which patients can be seen by LVNs or PTAs
Speaks with patients regarding when employees are scheduled for visits
Data enters frequencies and durations into to data base for visit tracking
Tracks all lab results and faxes information to clinicians as well as MD and infusion companies
Contacts staff regarding new patients on their schedules
Faxes/emails all patient information to the clinician
Convert all admits/discharges
Update the agency census weekly to ensure all patients are on clinical schedules
Coordinates and emails/faxes all weekend on-call information to the administrator on-call and the clinicians who are scheduled to perform patient care
Set and coordinate schedules of SCs to ensure consistent weekend coverage and productivity
Demonstrates initiative and skill sin planning and organizing work
Demonstrates desire to set and meet objectives and to find increasingly efficient ways to perform tasks
Completes work, care and documentation with accuracy and within agency time frames
Requires minimal supervision and is self-directed
Demonstrates cooperation with scheduling requests to meet agency needs
Consistently adheres to agency dress code
Adheres to policies and procedures. Honors requests of management for interim rules
Maintains the work area to reduce the likelihood of safety hazards and to enhance its general appearance
Considers effects of words and actions on others
Utilizes listening skills that indicate understanding and promotes accurate interpretation of others’ concerns, motivations and feelings
Recognizes the influence of beliefs and cultures on behaviors and accepts strengths and limitations in others
Works toward resolution of interpersonal conflicts as they arise
Recognizes when others are in need of information, assistance or direction and consistently offers and provides help
Attends and participates positively in meetings
Regularly reads and appropriately applies information to practice
Uses words that express respect, patience and understanding in interactions with others
Acknowledges others verbally and nonverbally (eye contact, expression, tone of voice) promptly and courteously
Follows appropriate phone etiquette
Maintains personal health status requirements in relation to job position
Maintains current personnel file information and provides information to agency in timely manner
Sets own development challenges and volunteers to learn
Adheres to agency infection control and safety policies, including education, reporting, and practice implementation specific to job position
Attends agency provided in-service programs to fulfill requirements of position and agency policies
Maintains stable performance and emotions when faced with opposition, pressure and/or stressful conditions
Recognizes codependency issues in caregiving roles and exercises caution in relationships to maintain objectivity
Develops work relationships that honor and respect others’ strengths and abilities
Uses own knowledge and experience base and other resources as necessary to make logical decisions and solve problems
Continuously analyzes work processes and makes suggestions for improvement
High school graduate with minimum of two years of progressive business experience; bachelor’s degree preferred
Demonstrated knowledge of the appropriate skills for communicating with individuals of all ages, especially the geriatric population

163

Gastroenterlogy Procedure Scheduling Coordinator Resume Examples & Samples

Education: High School Diploma or equivalent required
Experience: Previous GI experience or GI terminology preferred, One year surgical/outpatient scheduling preferred, but not required
Licensure and/or Certification: none
Skills
Advanced proficiency with Microsoft Office applications and moderate keyboarding is required. Knowledge of EMR systems preferred
Excellent organizational skills, detail oriented with strong ability to multi-task required
Familiarity with GI testing and medical terminology preferred
Previous experience obtaining insurance authorizations helpful
Able to work effectively as a team player, or independently to balance and prioritize multiple requests
Ability to maintain confidential information required

164

CO Clinical Scheduling Coordinator Resume Examples & Samples

Scheduling and Pre-authorizations for minor procedures
Working with the staff to develop, implement, and manage systems to ensure all required components are completed for surgical patients
Scheduling of urgent/emergent surgery/admissions/transfers
Updates insurance information when information becomes available
Control, monitor, and manage oculoplastic templates and surgical calendar
Back up coverage for front desk to include: answering telephones, message retrieval, and patient scheduling
Managing and coordinating timely completion of electronic medical records created by the faculty
Coordinate scheduling of resident/fellow surgeries with appropriate faculty
Review all surgery instructions and necessary forms for completion with patients
Work with the patient and billing office to ensure all proper financial arrangements have been made before surgery
For international patients, will work with the International Office to ensure financial clearance and scheduling
Collects payments from patients
Educates patients on what to expect before, during, and after eye surgery
Schedules surgery utilizing the appropriate on-line system
Reviews daily surgical schedules and adjusts as necessary to ensure most efficient resources, including physicians, nurses, OR time and rooms
Ensures third-party payment by working with insurance companies and patients to obtain necessary referrals, pre-certifications, authorizations, etc
Coordinates details for surgery including scheduling pre-ops and immediate post-op appointments; arrival time for surgery; and follows up on post-op appointments to ensure continuity of postoperative care
Coordinates and verifies receipt of results for all required ancillary ophthalmic tests required for surgery
Will ensure all medical papers are transferred to surgical center staff for medical clearance within specified time frame
Works with social workers to assist patients in need
Coordinate with other surgical scheduler and back up when needed

165

Scheduling Coordinator Resume Examples & Samples

Commissioned Notary Public is preferred
Proficiency in Microsoft Office Word, Excel, and Outlook
Must demonstrate initiative and ability to learn new software
Familiarity with Microsoft Office Access and PowerPoint (for limited use) preferred
Ability to edit and manage web site
Ability to work with routine office machines and multimedia equipment

166

Scheduling Coordinator Resume Examples & Samples

Runs queries/ reports and prepares analysis as requested
Supports Director(s) in preparation of special projects, documenting goals and monitoring desired outcomes of programs
Prepares summaries and recommendations for reviewing monthly volumes of services across the department
Prepares trending and analysis reports; identifies problem areas and suggestions for improvement
Prepares and monitors department key performance metrics on a monthly basis
Coordinates administrative activities in department including Oracle position requests, supplies/equipment requests, and department payroll – including tracking and reporting
Assists with monitoring revenue cycle activity and the development of systems and policies to efficiently maximize revenue capture/reimbursement
Work closely with Director(s) to investigate budgetary variance reports and progress in revenue performance on a monthly basis
Prepares reports and presentations for leadership as requested
Generates purchase orders, check requests, travel requests/vouchers, personnel requests, as needed
Troubleshoot any problems associated with office equipment i.e. PCs, photocopiers, fax machines, and network printers and call for maintenance
Organizes leadership meetings, take minutes, track next steps, and disseminate to all parties involved
Assists in the development of training materials to aid in the implementation of new programs and policies necessary to achieve desired operational and financial goals
Reviews and identifies system enhancement opportunities
Prepares department orientation packets for new staff members and acclimates new staff to department as requested

167

Scheduling Coordinator Resume Examples & Samples

Good communication and customer service skills to gather and exchange information with patients, families, hospital staff members, physicians and clinics
Independent thinking, ability to handle sensitive information with discretion, attention to detail, ability to handle multi-tasking and change in priorities
PC skills and experience with Windows and Microsoft office applications
Experience in patient contact, hospital or office/clinic

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