Sales Operations Administrator Resume Samples

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L Cummerata

Laney

Cummerata

166 Marilie Ridges

Los Angeles

+1 (555) 254 0268

166 Marilie Ridges

Los Angeles

Phone

p +1 (555) 254 0268

Experience Experience

Chicago, IL

Sales Operations Administrator

Chicago, IL

Kerluke, Feeney and Gerhold

Chicago, IL

Sales Operations Administrator

Lead the development of reporting tools and templates targeted at improving sales management decision making
Assist with new sales hire onboarding and paperwork
Collaborate with sales and service teams to continually improve processes and procedures to improve efficiency
Team and personal development – You take time to drive your own development, whilst also encouraging team members and partners to do the same
Provide assistance with National Sales Tradeshows to include product samples and coordination
Assist Sales Team in a variety of administration duties, including coordination, documentation and commission calculation
Develop analysis/ report and offer decision support

Los Angeles, CA

Sales & Operations Administrator

Los Angeles, CA

Gerlach Inc

Los Angeles, CA

Sales & Operations Administrator

Perform daily cash reconciliation process for cash box maintained at the location’s City Desk
Daily, edit and bill invoices related to 3rd party shipment billings
Monitor and review the Eclipse Invoice Preview Queue for unbilled tickets at the branches in your market
Daily, scan and close the manifest for all truck deliveries and issue any necessary discrepancy credits
Assist in the returns goods process in your location by requesting and obtaining return good authorizations from suppliers, processing customer credits and vendor deductions for stock returns
Monitor and review the Returns Good Queue in Eclipse for unprocessed transactions
Support sales team by issuing customer credits for billing adjustments and credit and rebill scenarios along with other sales and project team support

present

Detroit, MI

Sales Operations Administrator, North Asia

Detroit, MI

Kessler Group

present

Detroit, MI

Sales Operations Administrator, North Asia

present

Assisting members with simple queries and keep members details up-to-date
You enjoy working with and helping clients
New sales and renewals: managing salesforce and compiling materials (signed contracts, approvals) to be sent to Finance
Keeping the dashboard file updated
Keeping calendars/meeting invites folders updated
Handling invoices (coding, PeopleSoft etc.) from suppliers (hotels, couriers, speakers)
Chasing down signed renewals forms

Education Education

Bachelor’s Degree in Business

DePaul University

Bachelor’s Degree in Business

Skills Skills

Strong understanding of Shipping Documents/Process. Ability to work across multiple departments; strong teamwork skills
Working knowledge of computing systems and the ability to proficiently use to the company's ERP system (SAP)
Ability to adapt quickly to a changing environment
Ability to successfully balance multiple simultaneous demands & self-adjust to meet quick shifting priorities
Customer orientation – strong service minded profile
Solid understanding of basic accounting principles, fair credit practices, and collection regulations
Demonstrate good time management skills with the ability to co-ordinate their efforts within a team
Ability to communicate well within the International department as you advance your level of knowledge and execute at the highest service standards
Strong organizational skills and ability to handle multiple priorities simultaneously
Experience in using Microsoft Excel to track activity and create pivot tables to summarize the information

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6 Sales Operations Administrator resume templates

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Sales Operations Administrator Resume Examples & Samples

Primarily this is an office management function that focuses solely on our department. You will be charged with ensuring we have a well presented and neat work space and that our assets and area is well maintained
Four time a year we will be hosting Sales Conferences. You will be responsible for ensuring these run smoothly. Coordinating the attendance and arrival lists, hotel accommodation, and evening activities. You will be essentially planning this key business week. There is also a requirement to work across the various departments in the organization ensuring our needs are met
As a key member of our team, you will be handling administration functions and follow up items by attending various departmental meetings and then summarizing key takeaways with work flow documents, resolutions, and key action plans. Key to this is also following up to ensure that all staff are on track within the agreed requirements
As our International business continues to grow, you will be responsible for tracking and monitoring key indicators of our Fox Concept Retail. This will include ensuring we have various required information on file as well as tracking and reporting against monthly key performance indicators
Supporting Sales and Marketing functions, you will be compiling, reporting, and planning travel and expenses. This will also be assisting the Finance and Operations Director with cost management
There will be several areas where we will require you to project lead. This will include IT and Systems requirements from concept to completion, as well as other departmental requirements across the organization
Working with the Legal team, you will track and report against our Anti-Counterfeiting efforts across International Territories. You will also advise regarding co-payment arrangements that are in place with multiple countries
You will be establishing and leading our department's Scoreboard. This will track several key business functions
You will work with each country to ensure our department has each Distributor's current business goals, Annual Business Plans, and Annual Marketing Plans on file
You will also manage and maintain our department's generic e-mail address and enquiries from potential dealers, consumer feedback and fan mail
As required, you will be trained across the different functions of the department. During busy times we will require you to be versatile in order to help work over flows as they arise
College Degree or some form of tertiary education or course of study
A high level or organization and management skills
Ability to communicate well within the International department as you advance your level of knowledge and execute at the highest service standards
Working knowledge of computing systems and the ability to proficiently use to the company's ERP system (SAP)
Must have strong attention to detail and the ability to present in Microsoft PowerPoint and Excel as you convey your reports and updates to the International team
Excellent communication skills are a must as you work as a key conduit of information to each of the Distributors you support within your sub-regional territory
Highly driven and motivated as your key KPI is order fulfillment. It is your responsibility to maximize the International order file delivering in full and on time
Must be able to work as part of a team and with a diverse group of people and projects across many different cultures and languages
Previous work experience in action sports, apparel, or footwear markets

Sales Operations Administrator Resume Examples & Samples

Collaborate with operations, fulfillment, and logistics teams to deliver products on-time and in-full
Generate financial statements and reports detailing accounts receivable status with updated notes from each account
Track and verify chargeback discrepancies and resolve clients’ billing issues
Facilitate swift payment of invoices by sending bill reminders via e-mail and contacting directly by phone clients with outstanding accounts
Connect with sales management and sales representatives daily to resolve any outstanding requests
At time of each seasonal release, you would be responsible for ensuring each of your countries has placed their orders in full and on time. You would be checking to ensure they have met any predefined MOQ or ordering criteria as well as be responsible for all the sales order information
At the end of each booking deadline, you will be responsible for analyzing the data and performance of the season and presenting this
2-3 years proven work experience in sales operations for a wholesale/distribution company
Solid understanding of basic accounting principles, fair credit practices, and collection regulations
Hands-on experience in operating spreadsheets in MS Office
Bilingual in English and Spanish required. Ability to speak and write
Ability to build relationships with customers and sales reps
Letter of Credit experience preferred not required
Strong understanding of Shipping Documents/Process. Ability to work across multiple departments; strong teamwork skills
Strong communication skills and multicultural

Sales Operations Administrator Resume Examples & Samples

Reviews and approves new sales orders for consistency with customer agreements
Processes, acknowledges and scans customer agreements and cancellation notices
Ensures timely communications and tracking of sales orders with the Orders/Entitlements teams
Processes and approves requests for new MDM customer accounts and account record changes for sales teams
Monitors expired contracts, purchase orders and upcoming cancellations
Advises sales representatives and sales planners on AP services, sales policies and procedures
Reviews rate changes and processes billing files and contract extensions to the billing department
Coordinates with sales and other internal departments to resolve billing and payment issues
Confirms customer rate and service history
Assists with the monitoring of royalty and other variable-billed accounts
Handles routine administrative inquiries/requests from sales reps, sales planners and customers; participates in special projects as requested
Participates in testing of enhancements to Salesforce, MDM and COPS systems; assists with training of sales teams and other support staff
Bachelor’s degree in business or related field and/or equivalent work experience in sales operations and sales support activities
Detailed-oriented with good analytical and organizational skills
Strong written and verbal skills with the ability to communicate business issues in a clear and concise manner
Ability to multitask in prioritizing and meeting changing deadlines
Good people skills with the ability interact effectively with sales, technology, operations and support teams on all levels
Strong Microsoft Excel skills; proficient in Microsoft Word and Outlook
Experience with Salesforce.com and SAP CRM a plus

Sales Operations Administrator With English Resume Examples & Samples

Deal closing process validation – verifying that the data from the contracts (MSA, SOW, CR, etc.) is aligned to the financial models and that the appropriate approvals are taken from the correct Industry Group Leaders and SMEs
SFDC deal closing process trainings – new user induction training / refresher training
Language Skills: English - Fluent in written and spoken
Good interpersonal and influencing skills
Experience in supporting a team of people preferably within a sales environment
Good verbal/written communication skills
PC and IT literate
Flexible to working extended working hours per business requirements
Experience of Salesforce.com (Preferred)
Training and/or sales experience (Preferred)

Sales Operations Administrator Resume Examples & Samples

Working with Sales Managers to translate client requirements to the appropriate workflow and owning the request through to delivery
Engagement of internal teams to deliver new client credentials or changes to existing client accounts
Raising requests on behalf of clients for support or service from resolver groups
Production of standard and bespoke client reports
Managing monthly usage and manual invoice process, including invoice query, investigation and resolution processes
Ability to handle inbound telephone calls
Works to a high standard of performance at all times
Works effectively as part of a team
Follows company and departmental procedures at all times
Understanding of the sales environment and inherent time pressures
Understands the client management process and support that is required
A good understanding of Equifax processes, products and services
Has performed administrative support in a fast paced client management environment previously

Sales Operations Administrator Resume Examples & Samples

Prior working experience in an administrative role
IT literate and proficient in Microsoft Office, specifically Word, Excel and Outlook
Strong communication with colleagues at all levels and showing empathy
Good organisational skills and an ability to work to deadlines while managing a varied workload

Sales Operations Administrator Resume Examples & Samples

Assist Sales Team in a variety of administration duties, including coordination, documentation and commission calculation
Composes memos, transcribes notes, researches and creates presentations
Develop analysis/ report and offer decision support
Communicate with Card Members for logistics arrangement
Liaise with relationship managers/ vendor/ marketing partner/ internal parties for collaboration and approvals
Backing up team members’ role and responsibilities in their absence
Strong analytical and problem solving skills with the ability to manage multiple assignments simultaneously
Proficiency in MS Office - Excel, Powerpoint and preferably MS Access
Independent, resourceful and able to communicate with people from all levels

Sales Operations Administrator Resume Examples & Samples

Process quote requests from leads generated by North American Sales Reps, Customer Service, the Company website and online advertising campaigns
Assist in annual audits of North American capital sales evaluation inventory
Receive, evaluate, and answer sales force and customer sales issues, inquires, and correspondence to include, but not limited to product features, pricing, and shipping information
Assist with Strategic Account pricing and administration
Provide assistance with National Sales Tradeshows to include product samples and coordination
Responsible for ordering business cards for the entire US Sales Force as needed
Additional duties and special projects as required
A minimum of four years’ experience in Sales Administration; preferably for a manufacturing or distribution company
Excellent communication and interpersonal skills with demonstrated success in accuracy, organizational skills, and initiative
The ability to work independently in a fast-paced environment
Strong proficiency with MS Office, to include Access and Excel
Familiar with Good Manufacturing Practices and FDA Guidelines
Ability to travel up to twice a year

BMW Sales Operations Administrator Resume Examples & Samples

Educated to GCSE level or above
Previous experience in administrative roles including telephony based provision of customer service
Be proficient in the use of MS Office products (predominately Word/Excel)
Proven administrative skills with a meticulous attention to detail
Strong organisational skills and including time management

Sales Operations Administrator Resume Examples & Samples

General operational support for a regional Sales group within US-based, multi-national technology firm
Processing sales orders
Training Account Executives and Account Managers on approved processes and procedures
Routing, recording, distribution, and E-Signing of Legal-approved contracts
General administration of Salesforce.com including, but not limited to new Account Executive assignments as well a Territory re-distributions
Providing ad hoc reports and data informatics
Experience working with Salesforce.com or other large customer relationship tool
Advanced Microsoft Office skills (must be highly adept with Outlook, Excel, and PowerPoint.)
Previous experience in a Sales Operations or Customer Service role

Sales Operations Administrator Resume Examples & Samples

Role 1 – General and Deal Support
Quoting (CPQ) Support
Process small Enterprise orders and support NAMs for internal account research
Role 2 – Partner support
Role 3 – OEM Support
OEM small order processing
OEM royalty/subscription reporting
OEM opportunity validation
Deep understanding of key drivers in order to inform management of opportunities and risks to the business
Accurate and on time response essential for sales organizational effectiveness
Contribution to business sales, profit, margins and strategic objectives
Efficient use of technology support and training resources impacting the sales organization
Strong co-ordination with global teams and finance function
AMER, EMEA or APAC w/OEM
Strong analytical skills with high level of numeracy
Customer orientation – strong service minded profile
Commercial and business acumen – good sales and overall business understanding
Ability to work across culturally diverse environment
Attention to detail and high levels of accuracy
Bachelor’s degree in Business or related field
Some sales and/or financial analysis experience
Preferably one or more years of CRM experience – Salesforce.com a plus
Ability to build effective working relationships with internal team members across multiple functions
Ability to work extended hours during peak business times
Commercial background in sales in business-to-business environment combined with financial background with experience in sales operations, analytics, planning and forecasting
Software industry experience
Good technical experience of CRM applications ie Salesforce.com
Mobility – no travel required
LI-AG

Sales Operations Administrator Resume Examples & Samples

Manage general administrative duties such as auditing and submitting expense reports, creating purchase orders, making travel arrangements, etc
Oversee all issues related to building lease and maintenance, copier/printer, phone system, etc
Monitor and replenish office and kitchen supplies as needed
Assist with new sales hire onboarding and paperwork
Assist with office team building and recognition
Compile confidential company correspondence
Coordinate sales meetings, including site selection/contract negotiation, transportation, hotel attrition/cancellations, production of meeting materials, registration and on-site management
Coordinate annual user group customer dinner(s); executive symposiums, etc
Select and maintain inventory of customer appreciation promotional items
Assist sales operations team with pricing proposals, contract processing, and RFP responses as needed
Take initiative to respond to requests efficiently and competently in manager’s absence
Position will have less than 10% travel
Strong organizational skills and ability to handle multiple priorities simultaneously
Exceptional oral and written communication
Ability to communicate with senior executives
Ability to adapt quickly to a changing environment
Extensive MS Office software skills are required (Word, Powerpoint, Excel, Outlook)
Experience with Salesforce strongly preferred

Sales Operations Administrator Resume Examples & Samples

Be focal point for customer requests and day-to-day account activities in order to maintain and enhance customer relationships with Belux accounts
Be owner of the quote to billing cycle
Create quotations for Belux existing accounts and new logo/projects
Prepare commercial orders for the Belux accounts on basis of the provided input
Track and ensure entries of all commercial orders and follow up once Ready For Billing,
Work with Billing and Accounts Receivable to resolve invoice, credit notes and payment issues on smaller accounts
Support the account managers so they can maintain target and grow existing accounts
Acts as advisor to customers and account teams on Quote-To-Bill process matters
Maintain high standards of professionalism in line with Company policy
Undertake any other tasks, which maybe required helping account managers
Proactively propose improvements on the Quote-To-Bill-process
Lead or take part in assigned improvement projects, UAT etc

Sales Operations Administrator Resume Examples & Samples

Responsible for all order booking activities to and ensures or orders are processed in accordance with customer and business requirements. Manages the collection of all paperwork and ensures that all approvals are submitted, current and correct contract data is included and that all basic revenue recognition guidelines are met
Acts as liaison between sales, business operations and GBS to ensure all orders are booked, billed, invoiced and shipped correctly. Facilitates communications with other field organizations when necessary
Assists with sales management to ensure forecast and territory management accuracy. Researches and reports discrepancies in sales figures and communicates with sales teams to update information accordingly
Assists with territory assignment governance activities including; hierarchy changes, new hire support, opportunity reassignment
May participate in District level sales manager meetings and conference calls. Prepares presentations for sales meetings and Quarterly Business Review meetings
Helps train new and existing sales personnel on all order management systems and processes
May provide subject matter expertise on more complex deals including ELA's, leases, involving multiple countries and/or business units

Field Sales Operations Administrator Resume Examples & Samples

Quote generation and Field Sales support required to internalize requirements and generate product quotations
Utilize SalesForce.Com to support field sales in managing pipelines of sales opportunities. Includes forecasting, opportunity management, contract management, and other activities managed in this application
Includes interaction with customers, sales finance, field order management, and other internal Cadence personnel as required
Maintenance Quote Coordination (where applicable)
Management of customer software licenses and debugging problems
Assistance in internal operations issues
Management of customer temporary licenses and supporting documentation
Management of customer non-disclosure agreements
Scheduling, management, and coordination of customer meetings including headquarters based events
Prospecting/cold calling
Demand creation event support
Event and Campaign demand creation/tracking
Customer organizational Identification and org chart development
Customer meeting scheduling
Account research and analysis
Coordination of training events

Sales Operations Administrator Resume Examples & Samples

Provides customer service and support to the Project Teams and Departments
Creates and manages individual and department profiles
Maintains naming conventions and documents best practices
Works with teams to build out templates, teams and forms
Adds new users/folders by request, archives old data and maintain user list
Will kick off and manage certain projects
Develops communication plan for system enhancements

Sales Operations Administrator Resume Examples & Samples

Several years of experience in an administative supporting role like customer support, order entry and/or order processing
Experienced and competent user of SAP
Willing to work with various software systems
Evidence of working with a high level of accuracy and paying close attention to detail

Sales & Operations Administrator Resume Examples & Samples

Perform daily cash reconciliation process for cash box maintained at the location’s City Desk
Daily, edit and bill invoices related to 3rd party shipment billings
Monitor and review the Eclipse Invoice Preview Queue for unbilled tickets at the branches in your market
Daily, scan and close the manifest for all truck deliveries and issue any necessary discrepancy credits
Assist in the returns goods process in your location by requesting and obtaining return good authorizations from suppliers, processing customer credits and vendor deductions for stock returns
Monitor and review the Returns Good Queue in Eclipse for unprocessed transactions
Support sales team by issuing customer credits for billing adjustments and credit and rebill scenarios along with other sales and project team support
Run system reports for related to sales activity and behaviors when requested
Coordinate promotional events for customers and associates
Greet visitors and handle incoming calls on console and redirect calls as appropriate

Sales Operations Administrator Resume Examples & Samples

Coordinate sales processes, such as pipeline management, budgeting, and forecasting for all sales channels
Review existing sales processes and identify opportunities for improvement
Lead the development of reporting tools and templates targeted at improving sales management decision making
Assist sales management with making informed data driven decisions to effectively administer the sales program such as territory sizing analysis, quota assignment, and sales compensation administration
Coordinate onboarding and off-boarding tasks such as data reconciliation, IT request creation, equipment procurement and overall HR coordination and logistics
Place and execute periodic field sales training webinars
Bachelor’s Degree in Sales, Business Administration, Marketing or related field; or equivalent combination of education and experience
3-5 years profession experience in a Sales or related role such as Operations and/or Marketing
Proficient with MS Office suite of tool, especially PowerPoint and Excel
Ability to work with minimal supervision/direction
Knowledge of CRM tool(s) such as Salesforce.com is a plus

Sales Operations Administrator Resume Examples & Samples

The candidate must be able to demonstrate their ability to apply a methodical approach to problem solving
A track record of accurately recording information including conducting checks to ensure the integrity of the data
Experience in using Microsoft Excel to track activity and create pivot tables to summarize the information
Provide clear written and verbal communication
Show the ability to learn new computer software programs
Demonstrate good time management skills with the ability to co-ordinate their efforts within a team
Knowledge and use of a CRM system would be preferable – ideally Salesforce.com – along with experience in a sales admin role
Experience of producing management information reports
Use of Excel including VLOOKUP

Sales Operations Administrator Resume Examples & Samples

Manage tender requests by gathering all necessary information through liaising with customers and sales managers which will include data cleansing and portfolio validation, to create an initial contract offer
Work closely with the sales teams to process renewal offers and offer support in trouble-shooting systems deemed key to sales
Creation of an initial credit check for all potential businesses
Creation of prices by populating pricing tools with customer information and uploading on to internal systems resulting in bespoke contract offer
Liaising with internal teams including pricing, complex products and contract live when required in order to complete tenders and projects efficiently
Ensuring that each tender is monitored and progressed efficiently through the stages of the sales support journey

Sales Operations Administrator, North Asia Resume Examples & Samples

Sales operations including contract processing and billing
Account servicing and member relations
Event planning and logistics
General administrative support in both Japanese and English
Renewals: preparing and sending renewal letters
Chasing down signed renewals forms
Arrangement of client meetings for sales/editorial directors
New sales and renewals: managing salesforce and compiling materials (signed contracts, approvals) to be sent to Finance
Assisting members with simple queries and keep members details up-to-date
Liaising with The Economist magazine unit on all subscription matters
Handling invoices (coding, PeopleSoft etc.) from suppliers (hotels, couriers, speakers)
Sending welcome e-packs to new members
Updating meeting Cost Sheet on a monthly basis
Keeping calendars/meeting invites folders updated
Keeping the dashboard file updated
Compiling (and update every month) the respective city membership list
2-4 years in a customer facing admin, event planning or project coordination role
Native Japanese language skills, and fluency in English

Sales Operations Administrator Resume Examples & Samples

Support key metrics tracking for the sales and services organization
Record account related activity in appropriate internal systems
Maintain sales and service resources, as needed (Outlook distribution lists, SharePoint sites, contract management, pricing lists)
Ability to organize and consolidate information from multiple systems and reports for analysis
Manage daily account and customer maintenance, as required
Collaborate with sales and service teams to continually improve processes and procedures to improve efficiency
Develop and maintain relationships with enabling functions (Finance, Operations, VC, IT, HR) to facilitate effective collaboration and execution of organizational objectives
Up to 10% travel required to support team meetings and relationship building/partnering across functions
Associate degree or equivalent experience
Demonstrated ability to work unsupervised and manage time and multiple priorities effectively
Advanced computer skills including Excel, Word, Powerpoint, CRM applications

Sales Operations Administrator Resume Examples & Samples

Managing customer purchase orders including stock allocation and basic purchasing functions in our ERP system (Oracle)
Receipting and allocation of non-inventory items
Providing customer support via phone calls and email
Provide accurate and timely statistical reports for monthly and quarterly meetings
Proven experience in a similar role
Intermediate computer skills – Oracle experience an advantage
Good written and verbal communication
Ability to work in a highly structured and organized manner
Excellent time management skills and ability deliver under pressure