Global Sales Operations Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the global sales operations job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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MT
M Turcotte
Marilyne
Turcotte
8059 Enos Freeway
Los Angeles
CA
+1 (555) 190 3406
8059 Enos Freeway
Los Angeles
CA
Phone
p +1 (555) 190 3406
Experience Experience
10/2015 present
Philadelphia, PA
Global Sales & Operations Director
Philadelphia, PA
Global Sales & Operations Director
10/2015 present
Philadelphia, PA
Global Sales & Operations Director
10/2015 present
  • Develop and execute international operating budget; perform analysis and management of departmental strategy and due diligence
  • Establish, implement, develop, deploy, and manage operations and marketing initiatives in a broad range of international markets
  • Perform high-level vendor relationship management
  • Excel at promotion management from both a project management and marketing perspective
  • Coordinate with the international sales team to create effective marketing programs for the region
  • Developing long-term approaches that redefine problems/opportunities in anticipation of changing business conditions
  • Decision making/policy development and implementation responsibility for operations policies and procedures for all areas of the market/regions
04/2010 08/2015
Los Angeles, CA
Global Sales Operations Director
Los Angeles, CA
Global Sales Operations Director
04/2010 08/2015
Los Angeles, CA
Global Sales Operations Director
04/2010 08/2015
  • Monitor operational performance and proactively identify opportunities for operational improvements
  • Management of overall sales forecasting process, reporting and communication
  • Define and calculate sales operations KPIs to ensure the process changes are driving improvements
  • Collaboration with Global and Regional Sales Organizations in driving business goals, programs and initiatives
  • Lead and/or assist in the creation and roll-out of strategic programs to the field sales teams to drive key revenue, margin, and growth opportunities
  • Collaborate with Global and Regional Sales Organizations to develop and execute sales management disciplines and processes (i.e. field territory assignment, weekly/quarterly forecast, QBRs, territory reviews and account planning, account assignments, quota/budget allocation)
  • Assist in development and execution of strategic and tactical plans and programs (i.e. regional business plans, white-space, operational reviews, pipeline analysis and development)
08/2005 11/2009
Boston, MA
Global Sales Operations
Boston, MA
Global Sales Operations
08/2005 11/2009
Boston, MA
Global Sales Operations
08/2005 11/2009
  • Manage communication strategy and execution to ensure plans and programs are well understood by the field organization to increase motivation and productivity
  • Build relationships with local account managers, sales and regional management, estimating resources, project operations, contracts, technical consultants, International Projects, field service leaders, and other Honeywell functional groups
  • Manage development and delivery of detailed analyses of all aspects of sales compensation, including modeling, plan effectiveness, design alternatives and cost implications
  • Ensure plans are compliant with federal and state laws (and/ or country) and regulations and protecting Zebra interests both globally and regionally
  • Manage the executive exception review process, development of proposals and special programs to support additional strategic initiatives throughout the year
  • Manage changes as necessary to Sales Compensation Rules and Regulations
  • Consult and interact with Finance partners and other members of Sales leadership teams on design principles, communication tools, and sales compensation administration tools & processes. Support internal auditing global and regional auditing initiatives
Education Education
Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
Strayer University
Bachelor’s Degree in Engineering
Skills Skills
  • Demonstrable problem solving and analytic skills; expert level skills in Excel and BI tools
  • Ability to work across a geographically dispersed organization
  • Extensive business acumen and global experience with a sustained record of business aligned strategies and solutions that drive improved business performance
  • A strong business orientation with the ability to “go beyond the numbers” in helping the business units identify and exploit business opportunities for increasing revenue, improving productivity and strengthening operational excellence
  • 5+ years of experience managing a global sales incentive program
  • 5+ years of experience managing a Salesforce.com CRM system
  • Strong planning, operational and analytical skills; proven ability to apply these skills with deft business acumen to complex situations with competing priorities
  • Experience attracting, hiring, retaining, and developing high-performing teams and individuals. A leader that is known for building organizational capability through diverse and deep talent pipelines. A motivating executive capable of instilling excitement and inspiring others
  • Prior experience in change management and success leading transformation and scaling a global organization
  • Highly collaborative team player with the ability to work effectively and drive cross-functional initiatives in a matrixed environment and build successful relationships with various stakeholders
Create a Resume
1

Intern Global Sales Operations Resume Examples & Samples

  • Support various Global Sales Operations projects and processes
  • Assist with the preparation of standard reporting and ad hoc analysis
  • Support data monitoring for reporting accuracy
  • Support the photo-shooting process
  • Assist the group with content management tasks during the preparation of a selling season
  • Be a part of creating solutions for sales operations
  • Student in business administration or similar
  • Interest in the sports industry
  • Understanding of the competitive market
  • Communicate effectively with clear, concise written messages through e-mails and reports
  • Flexibility/embraces change
  • Good skill in interacting and working with complex organizations
  • Application Language: English
2

Head of Global Sales Operations Resume Examples & Samples

  • Develop and manage a scalable project management team to fulfil client expectations, reporting and contractual agreements of sponsorship and other solution sales
  • Champion the advancement of meeting sales objectives through best practice customer development & insight initiatives
  • Day to day line management responsibility for Project Managers and Sale operations staff (some globally) within the Sales Operations team, coaching and motivating continuously so that they are confident, subject matter experts
  • Assist in building, maintaining & distributing relevant reports as agreed with sales & marketing management
  • Participate in department information and systems improvements/updates with the Marketing Technology team
  • Work closely with colleagues to continuously inspect and adapt existing business systems and processes to ensure efficient support for NRG Marketing and Advertising teams
  • Work closely with the NRG Senior team in implementing a successful lead generation program
  • Oversee and regularly review the day to day operations which support NRG sales operations, including but not limited to client invoicing, reporting, flat planning and their associated systems
  • Collaborate with other managers and teams within the Marketing Technology and Sales Operations group in establishing solid practices and approaches when adopting or integrating into new or existing business technologies
  • Work with others in cultivating a culture of experimentation, optimisation and data-informed decision making across NRG teams
3

Enterprise Solutions Global Sales Operations Leader Resume Examples & Samples

  • Leading sales operations and maximizing revenue growth through the development, implementation and on-going maintenance of sales programs and initiatives for a large, global direct sales force
  • Develop key performance metrics, sales pipeline reporting tools and dashboards along with supporting process that help the sales team, finance organization and executive staff focus on key performance drivers
  • Proactively identify new and innovative ways to track business performance, and understand drivers and obstacles in the business
  • Implement established strategies, tactics and process to optimize sales force productivity by reducing cycle time, improving sales conversion and maximizing revenue capture
  • Work closely with the sales training team to establish onboarding for new salespeople and ongoing training for existing salesforce
  • Enhance Account Planning process to increase client retention and up-/cross-sell revenues
  • Assist in all facets of sales planning and performance management, inclusive of regular updates to quotas, headcount, and sales plan
  • Focus on continuous improvement in sales productivity by integrating appropriate Marketing and Pre-sales processes into CRM
  • Own and determine the ultimate purpose and goal of the CRM tool and establish a plan for optimal usage
  • Work with different levels of management to facilitate planning, report back on results and analysis and develop strategy
  • 5 or more years of experience in Sales Operations
  • Experience managing Operations for a large and dynamic salesforce
  • Understanding of how financial services firms use technology and data
  • Demonstrated success in defining and implementing effective sales process, procedures, and policies
  • Prior experience identifying ways to track sales performance and translate results into actionable deliverables
  • Experience working with global sales teams
4

Global Sales Operations Resume Examples & Samples

  • Holds overall responsibility for the unifying pipeline processes and systems for industry verticals, lines of business and geographies
  • Impacts business strategy through creation, development and implementation of pipeline metrics for the corporation
  • Establishes global standards for client planning process and support. Works in conjunction with business development teams from all lines of business to ensure pursuit processes allow and support effective collaboration among and between appropriate parties and stakeholders
  • Directs sales operations including account planning, pipeline management, and productivity analysis in accordance with corporate policy and objectives; plans, directs, and controls activities to continually reflect customer trends, market fluctuations, and changes in business practices/technology
  • Provides advice and counsel on sales operations and maintains forecasts and forecast analytics
  • Directs the overall personnel activity of the unit which may include directors and senior technical personnel regarding staffing, retention, and compliance to EEO profile. Directs and ensures high standard of professional excellence is maintained among staff members
  • Directs, manages and oversees budget; ensures activities are appropriately funded, coordinated and managed according to the guidelines/constraints of resource allocations. Supports and tracks sales operations and related programs
  • Provides significant expertise and business acumen regarding sales planning, pipeline management, and productivity analysis. Provides thought leadership and capitalizes on cumulative industry, product, and company-specific experiences. Captures best practices and directs and facilitates the management and movement of information
  • Directs, establishes and leads the implementation of short- and long-term strategies to deliver sales related strategies and programs within reasonable schedules and budgets. Directs, establishes and communicates goals and objectives, defines methodologies, tasks, and activities, and clearly describes roles and responsibilities for personnel. Communicates broadly to help ensure overall coordination for cross-functional teams
  • Master's degree in related field preferred
  • Twenty or more years of marketing research experience
  • Fifteen or more years of experience in a supervisory or management capacity included
  • Experience working with management implications of various forms of financial data
5

Assistant Manager, Global Sales Operations Resume Examples & Samples

  • At least 5 years’ work experience
  • A minimum of 3 years’ experience with small to mid-scale project management
  • Strong organizational and time management skills in order to handle multiple and/or changing priorities
  • Technically savvy, must be proficient in MS Office applications (Excel, Word, Access)
  • Strong communication skills (written, verbal, listening)
  • Background or interest in retail
6

MBA Intern, Global Sales Operations Resume Examples & Samples

  • Bachelors Degree and studying or completed Masters Degree in business or related field
  • 3-5 years work experience
  • Must be proficient in MS Office, especially Excel
  • Detailed oriented with strong multi-tasking and prioritization skills
  • Experience working in cross-cultural organization
  • Interest in retail business
7

Senior Manager of Global Sales Operations Resume Examples & Samples

  • Be the primary liaison between Channel Sales, IT, Finance, Marketing, and Field Sales leaders, to drive the following
  • 4 year degree with 8+ years of experience in sales and channel operations
  • 3+ years of experience in working with direct or indirect channels programs in an operational capacity is a plus
  • A thought leader with the ability and willingness to delve deep when needed
  • Able to work independently to juggle multiple workstreams and meet tight timelines
  • Proven self-starter with the ability to work in a fast paced environment
  • Proven experience in working closely with cross-functional teams like Finance, IT, and Channel Sales required
8

Director for Global Sales Operations Resume Examples & Samples

  • Owning Sales Operations, Bid Management, Pricing, Sales Financial Analysis and Deal Review concept, process and operational implementation from Stage 0 to Stage 6 in SalesForce.com
  • Owning the concept and updates of Redknee Limits of Authority (LoA) which get reviewed and released by the Executive Leadership Team once per year
  • Driving all required activities to ensure proper deal review and enabling management level to take decisions
  • Leading the global team, being the partner and advisor to Sales VPs with focus on pricing, financial aspects, customer proposals and internal decision making/approvals
  • Interacting with stakeholders within Sales and Corporate functions to provide and improve financial planning, analysis and forecasting support to the business units
  • Helping Sales to grow the opportunity pipeline, provides performance analysis on strategic opportunities to expand the sales strategy within and across sub-regions
  • Organizing, ensuring and monitoring the generation of customer proposals and RFP responses
  • Tracking and managing Support and Maintenance renewals with the organization
  • Driving annual budget planning with focus on Order Intake and Sales OPEX
  • Defining and managing the Sales Incentive Plan
  • University degree in Engineering + MBA or
  • University degree in Business Administration, Accounting or Economics or similar
  • 10+ years of experience in SW and Services pricing, Telco or IT SW Sales
  • Proven experience in direct customer interaction incl. contract negotiation
  • Proven senior management experience including leading sub teams in virtual environment
  • Very good knowledge of Telecom markets (customers and competitors) and business model creation
  • Good knowledge of IFRS or U.S. GAAP financial reporting & analysis, good financial acumen, MBA preferred
  • Advanced proficiency in Microsoft Office products (Excel and PowerPoint)
  • Excellent SalesForce.com knowhow
  • Fluent English (written and spoken) is a must, other languages are highly welcome
  • Working experience abroad in English speaking country
  • Strong customer and business focus
  • High level of drive, flexibility and solution orientation
  • Excellent verbal/written communication skills to communicate with all levels in the organization
  • Ability of argumentation, negotiation and conflict resolution, but also mentoring and spreading knowledge
  • Strong critical thinking and analysis skills
  • Ability to set priorities and work in a fast-paced, multi-project environment
  • Ability to work both independently and as a team-player
  • Takes initiative and is pro-active, self-motivated and highly reliable
  • Ability to work under time pressure
  • Willingness to work with an international / virtual team and occasionally travel to other locations
9

Global Sales & Operations Director Resume Examples & Samples

  • Responsible for ensuring the goals for the Global Sales operations department are met in timely and efficient manner
  • Decision making/policy development and implementation responsibility for operations policies and procedures for all areas of the market/regions
  • Research, identify, and correct issues that cause inefficiencies in productivity and accuracy
  • Excel at promotion management from both a project management and marketing perspective
  • Strong marketing skills, including P&L responsibility
  • Perform effectively in global environments requiring cultural awareness, sensitivity and adaptability to cultural differences
  • Extensive experience in merging both creative and financial processes necessary for success in global sales lifecycle management
  • Leading cross-functional teams as inter-company projects
  • Establish, implement, develop, deploy, and manage operations and marketing initiatives in a broad range of international markets
  • Deploy and implement promotions to accomplish operational efficiency and productivity goals
  • Facilitate day-to-day operations to ensure regulatory and global brand standards compliance
  • Assure integration and strengthening of international business operations via legal, finance, process and operational systems development and implementation
  • Develop and execute international operating budget; perform analysis and management of departmental strategy and due diligence
  • Direct improvement of all current international customer databases
  • Perform high-level vendor relationship management
  • Direct and manage rollout of all international products presentations and promotions
  • Lead strategies development for global markets entry and expansion opportunities identification
  • Supervise development and implementation of operational strategies and products and services delivery in key international markets
  • Head teams development for international projects in new and existing markets
  • Developing long-term approaches that redefine problems/opportunities in anticipation of changing business conditions
  • Coordinate with the international sales team to create effective marketing programs for the region
  • Support division sales objectives by executing cross-functional operations/process improvements to drive quality of all international products
  • Must have a deep understanding of the issues and the opportunities arising from doing business across language, culture, currency and political system boundaries. He or she will benefit from familiarity with foreign languages and multiple cultures
  • Experience working cross-culturally with good cultural knowledge, insight and understanding
  • 10 + years directly related work experience
  • BA/BS degree required, MBA preferred with 5 or more years of experience in MLM industry or related field
  • Ability to adapt to changing trends and international market conditions as well as build rapport across cultural borders
  • Demonstrate sound business judgment and ability to think strategically
  • Proven track record of delivering operational excellence
  • Ability to deal with ambiguity and manage changing priorities
  • Ability to work independently in a fast-paced and rapidly changing environment
  • Work ethic based on a strong desire to exceed expectations
  • Strong interpersonal skills including written and oral communication
  • Ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize
  • Experience working with international teams
  • Ability to think out of the box and come up with creative solutions
  • Excellent time management skills and ability to multi-task and prioritize work
  • Knowledge of office management systems and procedures
10

VP, Global Sales Operations Resume Examples & Samples

  • Direct responsibility for developing and implementing global sales processes including account planning, territory design, pipeline management, and productivity analysis
  • Direct responsibility for Americas quote to order process
  • Implement comprehensive pipeline reporting tools tracking opportunities from lead generation to revenue realization, account development, and retention
  • Design, develop and implement a motivating sales incentive compensation plan(s) to support paying for performance and rewarding talent. Continuous analysis to ensure sales incentive compensation is market competitive and achieving desired results
  • Develop key performance metrics and dashboards that help the sales organization focus on performance drivers
  • Serve as trusted business advisor to global geographic Sales Leaders to provide guidance, mediate disputes, and proactively develop process improvements to increase sales activity
  • Develop detailed and accurate forecasts leveraging analysis on pipeline stages and opportunity funnel
  • Daily management and supervision of Sales Operations team which includes, but not limited to, staffing, retention, and talent development
11

Global Sales Operations Intern Resume Examples & Samples

  • Ability to work semi-autonomously and collaboratively in a fast paced environment
  • Strong writing and communication skills
  • Collaborative style and comfortable exploring new technologies
  • A Proficiency in Microsoft PowerPoint, Excel and Word required; with an emphasis on Excel data management and spreadsheet creation
  • Demonstrated ability to resolve problems and present results neatly, with clarity and precision in oral and written form
  • Education Required
  • Current full-time college student pursuing their Bachelor’s Degree with a GPA of 3.0 or better
12

VP, Global Sales Operations Resume Examples & Samples

  • MBA or Masters in a technical field or equivalent experience required
  • Minimum 10+ years’ leadership experience in sales analysis/operations experience and in roles requiring problem solving/analytic skills, project management and presentation skills required
  • Proven, time-tested experience managing and leading teams and successfully delivering revenue generating analytics solutions
  • Experience successfully supporting a 500+ person global sales organization, including experience with a significant Inside Sales team
  • Experience in the initial organization and/or reorganization of a world-class sales operations and analytics organization
  • Expert level experience in utilizing CRM and salesforce automation systems (SFDC)
  • Expert level skills in Microsoft Excel & proficiency in PowerPoint required
  • Strong competency in SQL, Python, SPSS, Tableau Software and web analytics and the proven ability to manage teams working in those platforms
  • Ability to develop complex financial and operational models using spreadsheets and database software
  • Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding
  • Must be able to listen to and interpret the requirements of internal clients, plan accordingly and exceed expectations
  • Excellent verbal and written communication skills, as well as, strong interpersonal and organizational skills
  • Experience interacting with the highest executive levels of an organization
13

Global Sales Operations Leader Resume Examples & Samples

  • Ensuring our global customer service teams are organized to be efficient, effective, and responsive
  • Identifying the necessary people skills, industry best practices, and systems / tools needed to optimize our sales operations team
  • Building and developing a capable sales operations team and aligns resources appropriately
  • Providing leadership and owning functional excellence for the sales operations and customer service teams
  • Partnering with Sales Leadership to develop enablement programs that drive revenue growth, account penetration, and customer acquisition
  • Proactively monitoring and measuring levels quality, accuracy, and process consistency in our sales operations organization to ensure excellence
  • Monitoring the accuracy of sales reports and sales intelligence as well as the efficient distribution of reports
  • Aligning with Sales Leaders to optimize the effectiveness of technology investments
  • Establishing and coordinating training delivery to the sales team including standardizing on-boarding for new hires
  • Partnering with Sales Leadership to create efficient and effective sales territories
  • Integrating and aligning the Sales Operations team with the PSD Global business strategy
  • Contributing as a member of the PSD Sales & Marketing Core Leadership Team
  • Identifying sales transformation and effectiveness initiatives and investments needed to increase sales productivity
  • Effectively leading the sales operations team in delivering value to the sales organization
  • Minimum 10 years’ experience in business, sales/marketing, or sales operations, which includes at least 5 years of leadership experience
  • Ability to network and influence with diverse user and stakeholder teams
  • Demonstrated ability to drive transformational change
  • Experience in working with and influencing global teams
  • Demonstrated ability to develop followership and lead others
  • Demonstrated strategic thinker and planner with an emphasis on the customer and sales
  • Ability to travel internationally 30% of the time
  • Sales operations leadership experience
  • Global leadership experience
14

Teamhead Global Sales Operations Resume Examples & Samples

  • Build and deliver reporting structure according to globally agreed roadmap
  • Drive changes and maintain right data structure in customer classification
  • Lead the development and maintenance of Sales tools
  • Cooperate with other departments to keep sales tools and reporting aligned with the commercial direction of the company
  • Manage the Sales Operations team and related budget on annual bases
  • B.A required, MBA or relevant graduate degree a plus (commercial background preferred)
  • 5+ years of experience managing people and processes in a sales and/or commercial environment
  • Result driven achiever with organizational and people management skills
  • High level of analytical thinking
  • Ability to effective present information
  • Knowledge of the MS Office suite with emphasis on MS Excel
  • Understanding of sales end-to-end processes
  • Commercial background
15

Senior Director, Global Sales Operations Resume Examples & Samples

  • Four year college degree from an accredited institution; masters in business administration (MBA) or equivalent preferred
  • Minimum five years of sales or sales management experience in a business-to-business sales environment
  • Minimum five years in a sales operations, business planning, or sales support management role
  • Ability to create professional executive communication and articulate, verbally and in writing, detailed strategic, quantitative and financial information to internal and external audiences ranging from executive group members to key external clients
  • Experience in managing and leading organizational change / transformation
  • Proven ability to develop strategies, create business plans and execute them to solve problems
  • Experience in leading the development, execution and measurement of strategic plans
  • Experience working within a large global organization. Intercultural experience is essential in this role
  • Position requires extensive travel
  • Languages: English, second language preferred
16

Director, Global Sales Operations Resume Examples & Samples

  • Coordinates sales forecasting, planning, and budgeting processes used across the GSO
  • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the GSO's planning efforts
  • Coordinates planning activities with other functions and stakeholders within the company; ensuring all GSO objectives are completed in a timely fashion
  • Recommends revisions to existing reports, or assists in the development of newer reporting tools as needed
  • Implements enabling technologies, including CRM, to global sales team
  • Monitors the assigned sales organization's compliance with required standards for maintaining CRM data
  • Supports training delivery to sales, sales management, and sales support personnel
  • Working with Accounting, Finance, and Human Resources to provides assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures
  • Facilitates the execution of a robust global Channel Partner plan
  • Work with VP's of Global Sales to develop annual sales operating plan
  • Facilitate the on-going globalization of the Institutional Sales team, with specific emphasis on global customer growth strategies and sales collaboration, global communication, and strategic targeting of high potential growth areas
  • Lead cross functional, multi-regional teams to execute world-class delivery of responses to bids, tenders, RFP's and proposals to retain and grow the Institutional business profitably
  • Interface with Training team to support development plan
  • 10+ years' experience in Sales Operations
  • 5+ years' experience of financial & operational reporting
  • 5+ years' experience managing teams
  • Experience supporting a $300m+ business operation
  • Experience supporting international markets
  • Experience in software, SaaS, or subscription based models
  • Experience leading CRM replacement efforts, in particular Salesforce.com
17

Global Sales Operations Program Lead Resume Examples & Samples

  • Identify and assess needs of our Sales & Sales Support organizations on an ongoing basis
  • Help establish & execute the systems & processes roadmap, to ensure alignment with highest business priorities
  • Define business cases, and key requirements for business critical initiatives
  • Prioritize and manage a portfolio of projects and process improvement initiatives in line with our IT team’s sprint cycles
  • Regularly communicate project status at a regular cadence to key stakeholders, collaborating with the cross-functional teams on comprehensive project plans
  • Take full ownership of program related communications and assist with change management activities
  • Recommend, drive, and implement process improvements that support scalability and partner growth
18

Senior Director, Global Sales Operations Resume Examples & Samples

  • Working with sales management, develops Partner sales strategies and go-to-market plans for the consumer business unit
  • Facilitates quarterly business reviews; providing analytics and insights to the Sales team to increase sales rep productivity and improve sales effectiveness
  • Coordinates the planning processes used within the sales organization
  • Supports the equitable assignment of sales quotas and ensures quotas are optimally allocated to all sales resources
  • Works to ensure all sales organization objectives are assigned in a timely fashion
  • Coordinates training delivery to sales and supporting personnel
  • Prior experience in technology distribution, consulting, and/or Retail technology Sales is helpful
  • Highly analytical and adept at turning data and insights into sales strategy
  • Comfortable navigating matrixed organization and building relationships across functions
  • Experience in consumer-facing business is a plus
  • 10+ years of experience in sales operations
  • Experience in leading teams of 20+
19

Head of Global Sales Operations Accuity Resume Examples & Samples

  • RFP Processes
  • Sales Opportunity Support
  • Sales System Support
  • Sales Training and Enablement
  • Build a Sales Operations team that will scale with the business
  • Ownership of global sales reporting and commission calculation
  • Providing analytical expertise as well as coming up with ideas for continuous improvement of sales operations and executing on them
  • Accountable for Master Data Management within the Sales Domain
  • Ensure smooth, effective sales processes that minimise administrative overheads for Sales Professionals
  • Managing the Sales Operations team to ensure consistency of all sales data so sales managers can effectively track their team activities/revenues and rely on the provided reports/dashboards
  • Own and analyse sales data to identify areas requiring improvement and proactively implementing objectives to reach business goals
  • Contributing to the sale plan, analysis of sales metrics and forecasting in light of the sales plan
  • Accountable for company responses to RFPs
  • Supporting customer queries across billing, fulfilment etc
  • Lead change management through the Sales Department
20

Global Sales Operations Analyst Resume Examples & Samples

  • Building reports to monitor sales and marketing performance metrics
  • Leveraging BI software (Looker) to run analyses on our marketing and sales data
  • Fluency in our Salesforce system and data flow
  • Serving as an authority on data stored in multiple systems (HubSpot, Salesforce and Looker) and data analysis techniques
  • Supporting the business requirements analyzing data and interpreting results to drive decisions
21

Global Sales Operations Resume Examples & Samples

  • Junior with an interest in Business and/or Operations (we are also open to considering enthusiastic sophomores!)
  • 1+ years of work or curriculum- based experience
  • Proven success in both team and leadership setting
22

Global Sales Operations Resume Examples & Samples

  • In coordination with the sales, HR, finance organization and other key stakeholders, lead the annual sales compensation planning process, including plan performance analysis, recommendations for changes as needed to support alignment with Corporate strategy or to drive improved sales performance, and overall project management of the process from design to plan delivery
  • Manage communication strategy and execution to ensure plans and programs are well understood by the field organization to increase motivation and productivity
  • Continually evaluate processes and procedures related to sales compensation administration and recommend/implement improvements globally. Work directly and across functions to drive efficiency and accuracy through system enhancements and process improvements. Design and lead compensation automation initiative, working with IT and other functional areas
  • Provide first-line support to operational customers by answering questions and addressing issues in a timely and professional manner. Provide leadership on cross-functional teams and projects ensuring that the concerns and requirements of the sales compensation team are addressed
  • Manage development and delivery of detailed analyses of all aspects of sales compensation, including modeling, plan effectiveness, design alternatives and cost implications
  • Ensure plans are compliant with federal and state laws (and/ or country) and regulations and protecting Zebra interests both globally and regionally
  • Manage the executive exception review process, development of proposals and special programs to support additional strategic initiatives throughout the year
  • Ensure competitiveness and proper resource allocation within Zebra’s sales pay programs and provide recommendations based on findings and Zebra’s strategic business needs. Lead the bi-annual benchmarking survey
  • Manage changes as necessary to Sales Compensation Rules and Regulations
  • Consult and interact with Finance partners and other members of Sales leadership teams on design principles, communication tools, and sales compensation administration tools & processes. Support internal auditing global and regional auditing initiatives
  • Bachelor’s degree or equivalent related experience
  • 15+ years of related experience required
  • Experience in Sales Operations is a plus, design of GTM (sales coverage), Sales Management frameworks / forecasting, Sales Reporting/BI
  • Understanding of Channel/Post Sales (POS) reporting processes
  • Experience in Finance / Accounting / Audit is a plus
  • Strong Project Management skills, execution discipline and attention to details
  • Ability to interact with senior leadership and develop value-based relationships with the field and 3rd party vendors
  • Ability to manage and drive execution with virtual/global teams
  • Strong alignment to Zebra’s values
23

Senior Manager, Global Sales Operations Resume Examples & Samples

  • Bachelor’s degree in a related discipline required, MBA preferred
  • Minimum of 10 years of progressive OEM sales sales management, Finance, or sales data analytics experience; experience in healthcare or related industry a plus
  • Strong comptency in influencing others across multiple functions and stakeholder groups
  • Direct experience extracting data using CRM tools (e.g. Salesforce.com)
  • Direct experience with engineering / product development processes within large, complex organizations
  • Full proficiency with Microsoft office suite
  • Willingness to travel 10% and work in a global team of professionals required
24

Global Sales & Operations Execution Analyst Resume Examples & Samples

  • Consolidate Backorder I Anticipated Backorder (ABO) reporting and resolution for product/issues to ensure that Customer Service targets are achieved. This involves overseeing the weekly data extraction for accuracy and completeness, and compiling various executive supply summary reports with latest resolution status updates, which are issued to Senior Leadership in the GMS and Commercial organizations
  • Lead weekly meeting with Supply Sites to mitigate backorder I anticipated backorder and ensure sites have detailed action plans in place. Follow-up on execution. Manage supply disruption at regional/global level on selected non-key/ moderately complex brands. Identify & resolve gaps with mitigation plans. Under general direction, provide guidelines for product redeployment to mitigate supply issues when multiple markets are involved within their scope. Coordinate product/supply allocation per SOP’s. Communicate to key stakeholders (Medical, Commercial, Regulatory, etc. Get Medical and Commercial assessment and input. Develop allocation plan based on business rules. Monitor execution; re-plan as necessary
  • Prepare analytics to support reporting to key stakeholders on supply status and coordinate communication of drug shortage in accordance with SOP’s
  • Provide analytics to support Supply Chain on Market Fact Finding and Product Recall Meetings, including lot tracking and impact to customer service
  • Share regional/global coordination for critical regulatory variation implementation, including inventory phase-out/phase¬ in for mandatory label changes, with Supply Chain Product Leader (SCPL)’s, for selective brands
  • Provide analytics for tactical activities related to significant product changes such as divestitures/deletions/transfers. Develop and drive inventory build strategies; monitor and ensure execution; develop contingency plans as warranted for selective non-key/moderately complex brands
  • Perform DC Balancing, Support DC initiatives from Supply Chain perspective (i.e. cold chain, foot print); perform distribution requirements planning DRP for assigned distribution centers
  • Required: 2 to 5+ years of related experience with at least 2 of those years in Supply Chain for a reputable, global Pharmaceutical, Consumer Product or related company. Knowledge of/exposure to world class planning and execution processes and preferably with ERP and/or Advanced Planning Systems (preferably SAP suites)
  • Strongly Preferred: Good understanding and exposure to current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) and other regulatory requirements
  • Preferred: Exposure and experience in Pharmaceutical/Bio-Technology manufacturing process, principles and practices
  • Preferred: Experience in working internationally/across boarders
  • Preferred: Proficiency in Supply Chain Planning tools (SAP, Bl, SPOTFIRE)
  • Required Proficiency in MS Office Suite
  • Required: Strong analytical thinking, problem solving and decision making skills
  • Preferred: Demonstrated capability in accomplishing challenging goals, objectives and practices in a moderately complex environment
  • Required: ability in negotiating and influencing without authority and preferably in complex, high impact situations
  • Preferred: Demonstrated proficiency in Business Acumen, Process Design, and Process Effectiveness - in diverse, rapidly changing cross-cultural environment
  • Required Preferred: Strong presentation and communication skills, both oral and written
  • Required Preferred: Capability to work with business partners across functions, to establish and maintain cooperative relationships with individuals contacted during the course of work BMS Bio-Pharma
  • Required: Flexibility to function effectively in a rapidly changing environment
  • Speed: Execute while balancing operational & strategic perspectives; focus resources on the most important work
  • Accountability: Identify & address silos and communication barriers; energize self & others to achieve shared goals
  • Innovation & Improve: Act as a catalyst for changes that improve business performance; create an environment in which innovation is encouraged and supported
  • Passion: Create, own and execute an actionable plan for personal growth and, development. Understand link between the work and BMS strategy & mission
25

Senior Analyst, Global Sales Operations Resume Examples & Samples

  • BA or BS degree preferably in business or equivalent
  • Experience working with technical business units and proficiency in learning new technology is preferred
  • Must have at least 3 years’ experience working within a customer organization interacting with all aspects of business including IT, analytics, operations, legal, compliance, product and sales
  • Must have advanced skills using Microsoft Office tools such as manipulating complex Excel formulas, pivot tables, and charts to provide detailed analytical reports. Solid knowledge using Power Point and managing presentation materials. Salesforce.com, Access and Tableau experience is preferred
  • Excellent analytical, troubleshooting and problem solving skills are required
  • Strong ability to work independently in a fast paced environment, prioritizing tasks according to business needs
  • Excellent written and verbal communication skills with internal and external stakeholders are required
26

Global Sales Operations Resume Examples & Samples

  • Oversight of the administration of the SCA MPA process to ensure key customer agreements are completed in a timely and successful fashion. Working with local sales teams, the pricing team, the contracts team, and the SCA leaders
  • Catalog where we have contracts and where we don’t; which ones are up to date and which ones are not; support the Account leader in updating these existing contracts
  • Improvement and program management of Sales EDGE for SCA’s – this is the playbook for HPS Sales
  • Revamp, implement, and administer a “silver, gold, platinum” program for SCA Customers
  • Ensure the CRM and systems are being utilized to their fullest for the SCA team. Including data governance, reporting, and installed base records, and SCA team incentives
  • Work closely with the rest of the Sales Operations and Enablement team on improvement programs and projects
  • Build relationships with local account managers, sales and regional management, estimating resources, project operations, contracts, technical consultants, International Projects, field service leaders, and other Honeywell functional groups
  • Minimum of 5 years’ experience with sales in a large global cross pole and cross business sales environment
  • Data and Analytics Savvy
  • Integrative thinker
  • Ability to motivate account managers and additional members of the integrated team
  • Ability to inteact at the executive level (internally)
  • Knowledge of Honeywell solutions and how to align with Customers’ drivers
  • Minimum 5 years of demonstrated successful complex sales performance
  • BS Degree or equivalent
27

Global Sales Operations Director Resume Examples & Samples

  • Lead and/or assist in the creation and roll-out of strategic programs to the field sales teams to drive key revenue, margin, and growth opportunities
  • Manage sales operations systems and CRM systems, upstream and downstream application feeds. Manage manual input processes, sales operational processes, correction activities, and CRM help desk
  • Management of overall sales forecasting process, reporting and communication
  • Support annual business planning process, including development of go-to-market business plan, territory and quota planning, and operational plan for sales teams
  • Collaborate with Global and Regional Sales Organizations to develop and execute sales management disciplines and processes (i.e. field territory assignment, weekly/quarterly forecast, QBRs, territory reviews and account planning, account assignments, quota/budget allocation)
  • Monitor operational performance and proactively identify opportunities for operational improvements
  • Collaboration with Global and Regional Sales Organizations in driving business goals, programs and initiatives
  • Enable the sales force and sales management team by providing or facilitating education on tools, processes, and programs that will improve the productivity of the sales force
  • Define and calculate sales operations KPIs to ensure the process changes are driving improvements
  • Assist in development and execution of strategic and tactical plans and programs (i.e. regional business plans, white-space, operational reviews, pipeline analysis and development)
  • Provide pipeline reporting, dashboards, ad-hoc analysis and reporting on key metrics to manage the business (i.e. Close Ratio, Forecast Accuracy, Productivity Per Head, Bookings Linearity, etc.) and recommend areas of improvement
  • Provide strong problem solving and analytical skills in both business and technical aspects of sales operations and Salesforce.com
  • Management and leadership experience as this role will manage direct reports located in regional and global locations (i.e. North America, EMEA, APAC)
  • BA or BS Degree in a related field e.g. Business, Economics, Mathematics
  • 8-10 years’ experience in a global sales or sales operations environment
  • Prior management and/or leadership experience supporting associates located regionally and/or globally, highly desirable
  • Minimum of 5 years’ experience in Salesforce.com. Ideally, Super User experience with Inside Sales (C9) and Klipfolio
  • Familiarity with Enterprise software, Cloud, and Services Sales
  • Analytical and detail orientated with a drive for results
  • Open and collaborative, works as a team with professionalism
  • Disciplined – able to prioritize and work with rigor to high standards; able to follow process and produce quality deliverables
  • Mastery of organizational and project management techniques
  • Exceptional communication capabilities, written and oral
  • Proven ability to work in a fluid environment
28

VP, Global Sales Operations Resume Examples & Samples

  • 15 years of relevant experience and a Bachelor’s degree or its equivalent or
  • 12 years of relevant experience and a Master’s degree or
  • 10 years of relevant experience and a PhD
  • 10+ years of experience in a Sales Operations leadership role for a fast-growing technology company, preferably in the enterprise software or Internet markets
  • 5+ years of experience managing a global sales incentive program
  • Demonstrable problem solving and analytic skills; expert level skills in Excel and BI tools
  • Experience with predictive analytics and data science is preferred. Familiar with systems and tools such as Anaplan, Xactly, Hyperion, Marketo, Wave, OBIEE / Data Warehouse
  • Strong planning, operational and analytical skills; proven ability to apply these skills with deft business acumen to complex situations with competing priorities
  • Experience attracting, hiring, retaining, and developing high-performing teams and individuals. A leader that is known for building organizational capability through diverse and deep talent pipelines. A motivating executive capable of instilling excitement and inspiring others
  • Prior experience in change management and success leading transformation and scaling a global organization
  • Highly collaborative team player with the ability to work effectively and drive cross-functional initiatives in a matrixed environment and build successful relationships with various stakeholders
29

Manager, Global Sales Operations Resume Examples & Samples

  • 2) Ensure store staff are equipped with the right tools and know-how to consistently deliver a stellar client experience and support the omni-channel offerings of a luxury retailer
  • Project management for global retail/operational initiatives (system or process driven)
  • Ownership of entire life-cycle including direction setting, defining business requirements, developing short-mid range plans, facilitating user acceptance testing (if relevant) and ensuring all milestones are met
  • Create communication plan to impacted group(s) addressing business objective/impact, related policies and procedures, project time-line and implementation strategy
  • Develop and maintain standard operating procedures for retail processes to ensure global consistency and efficiency optimization
  • Throughout the process support teamwork and build trust with colleagues, gain agreement from others (with or without direct authority), and approach situations with an open mind
  • COMPASS, POS, and IT Partnership
  • Serve as business project manager - define and implement a solution that can be leveraged across all markets to achieve scalability and agility. Manage trade-offs and be accountable for decision making of required localizations in core business model to satisfy required local needs
  • Effectively utilize subject matter experts to define a holistic and strategic cross functional business model
  • Ensure seamless alignment across business platforms to provide a holistic experience within the retail environment
  • Collaborate with IT counterpart(s) to ensure 1) process and capability design can be automated/optimized to maximize user efficiency as well as 2) every phase is delivered on time, within budget, and within scope
  • Oversee project progress, manage changes to the project scope, project schedule and communication with clients/stakeholders in partnership with IT
  • System Training & User Adoption - Partner with business leaders, cross functional project team and Global Education to ensure successful training, implementation and adoption of all processes and capability changes.   
  • Represent global retail perspective(s) on cross-functional projects to ensure that strategic initiatives are implemented in compliance with local regulation and common business practices.   
  • Evaluate and pursue business process improvement opportunities that ensure operational efficiency in stores worldwide
  • Education: Bachelor's Degree or equivalent at a minimum
  • 6-8 years of experience in Retail Operations or Project Management
  • Experience working on cross-divisional projects
  • International experience required
  • High degree of comfort with MS Office Suite (Outlook, Excel, Word, Powerpoint)
  • Strong communications skills (written, verbal, presentation)
  • Ability to influence other departments and leaders
  • Experience with system implementations preferred
30

Director of Global Sales Operations Resume Examples & Samples

  • Develop global programs, promotions and systems to retain existing members and enhance member loyalty
  • Maintain understanding of corporation's organization, compensation plan, sales and marketing activities, as well as the strategic direction of its international markets and competitors
  • Enhance, monitor, and evaluate existing sales initiatives and results
  • Drive monthly, quarterly, and annual promotion and incentives strategy (product and business categories); develop creative, innovative new promotion types to excite and motivate members
  • Identify global and/or market-specific growth opportunities and evaluate progress towards goals and timelines
  • Develop and execute global/regional sales initiatives that positively impact members worldwide
  • Support global markets by facilitating cross-functional communication and coordinating efforts with other departments within Young Living HQ
  • Analyze sales and behavioral trends, preparing reports to team and senior leadership team on a regular basis
  • Proactively deliver ideas and solutions to improve member experience
  • Oversee global sales calendar, and lead efforts to ensure successful implementation across participating markets
  • Provide team leadership in a trust-based environment that fosters open communication, collaboration, creative thinking and cohesive team effort
  • Maintain a positive and productive work environment that drives high employee engagement and retention through active mentoring, training, goal setting and performance coaching
  • Prepare budgets and forecasts and assist in the development of new SOPs and initiatives
  • Must have proven track record of successfully developing and executing global sales initiatives, particularly promotions/incentives
  • Business plan development skills and experience including: competitive analysis, SWAT analysis, value proposition, break-even analysis, cash flow analysis, forecasting, etc
  • Can demonstrate track record of accountability and success to executive KPIs
  • Proven track record in successfully leading a creative, dynamic, and high-performing team
  • Excellent intrapersonal and communication skills
  • Strong data analysis, reporting, research, and problem solving skills
  • Public speaking and presentation ability strongly preferred
  • Experience working directly with company executives and market leaders
  • Must be able to maintain positive and can-do attitude under stressful circumstances
  • Fluency in second language preferred but not required (Asia/Europe)
  • BS/BA degree in Business Management/Marketing or related field, MBA preferred but not required
  • Minimum 8-12 years experience in Sales or Marketing required; MLM/direct selling experience strongly preferred
31

S-senior Manager of Global Sales Operations Resume Examples & Samples

  • Adjustment and integration of activities of TAS .......15% (Time in %)
  • Organizational Development & Process Optimization
  • HR Development and Issues including manpower development and training
  • Target Agreements and MBO's, Appraisals, etc
  • Implementation of New Systems and Methods
  • Regular communications and presentations"
  • Compliance and Integrity.......10% (Time in %)
  • Leader of Truck Asia Compliance Committe Working Team held biweekly"
  • Projects.......20% (Time in %)
  • FUSO 2015 Global Set Up Sub Goal Leader
  • Fuso New KD Biz Model
  • Chairman of Top Line Board
  • Education: University graduate
  • Experience: Market management, whole sales experience
  • Special knowledge: Sales and marketing, High level of compliance
  • Japanese
32

Global Sales Operations Coordinator Resume Examples & Samples

  • Supports analytics projects and deployment
  • Organize and communicates on requests to Sales Operations
  • Organizes and communicates project status by the Global Sales Operations team
  • Supports Sales Operations Intranet pages
  • Manages training development for Sales Operations key initiatives
  • Writes Newsletter articles
  • Adjust to an ever changing environment
  • Forward thinking and creative in solutions to problems
  • Support the company’s commission system
  • Take on additional assignments, as required supporting company needs
  • Must be proficient in Excel, PowerPoint and Word
  • SharePoint experience a plus
  • Oral and written proficiency in the English language
  • Comfortable with regular data entry
  • Confidence, Enthusiastic and Persuasive
33

Global Sales & Operations Analyst Resume Examples & Samples

  • Responsible for preparing NPI & Run-rate allocations in time of short supply
  • Responsible for attending all NPI meetings (Pre-alignment/E2) and communicating project status to the wider planning team (Drop dead PO placement dates; Forecast by dates; Project on-time changes)
  • Co-ordinating on time Risk-buy and Finished Goods PO placement as per program milestones
  • Responsible for tracking the NPI forecast though the E2 process (Planning -> Development -> Production). Provide analysis per project on gaps between Budget - E2 - Logility forecast - reason code analysis
  • Responsible for preparing the Planning data for the monthly NPI Health Meeting
  • Responsible for preparing Global roll-up of the Regional S&OP meeting and key action follow-up
  • Responsible for preparing Global forecast and inventory analysis for key product growth focus areas (Regional comparisons/Performance vs. plan/ Sell thru analysis)
  • Responsible for Apple Global analysis consolidation (total supply chain inventory)
  • Responsible for preparation of Global Apple S&OP review
  • Fulfill responsibilities under ISO 9001; understand and fully support ISO system
  • Maintain a safe and clean work environment
  • Bachelors or equivalent experience required
  • 5-10 years’ experience in a Supply Chain Planning or Analysis role
  • Experience with Business Intelligence reporting essential
  • Experience with inventory management and demand planning software required
  • Exceptional analytical skills, strong knowledge of the demand & supply planning process and business planning
  • Systems thinking mindset - ability to understand impacts from supply chain across to other functions
  • Exceptional computer literacy including proficiency with Excel and other Microsoft Office applications
  • Excellent communication and facilitation skills
  • CE experience is a plus
34

Assistant Manager, Global Sales Operations Resume Examples & Samples

  • Bachelor’s Degree and minimum of 5 years' work experience
  • Ability to manage complex projects with multiple stakeholders
  • Ability to work independently and with little guidance
  • Excellent verbal and written communication skills as well as interpersonal skills
  • Strong analytical, critical thinking, and problem solving skills
  • Ability to communicate complex technical concepts in a way that is easily understood by a range of audiences from store management to senior executives
  • Unique ability to quickly spot irregular trends from massive amounts of detailed data
  • Proficiency in MS Office applications (Excel, Word, PowerPoint)
35

Global Sales Operations DW Administrator Resume Examples & Samples

  • Assume primary responsibility during problem resolution. Use troubleshooting techniques to identify root cause and implement permanent corrective action to resolve issues
  • Monitor database activities on daily basis to ensure the performance, reliability and security of databases
  • Conduct performance testing to evaluate that different changes achieve the desired results and performance
  • Develop routines for end users and application developers to facilitate best practices and tuning techniques
  • Create maintenance plans for the administered databases
  • Respond to database related queries and issues in a timely fashion
  • Keep pace with the development of Oracle Products; assess their relevance to group operations and propose upgrades
  • Create and maintain technical documentation