Sales Operations Lead Resume Samples

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NS
N Schinner
Nathan
Schinner
772 Jerrold Dam
Dallas
TX
+1 (555) 489 2091
772 Jerrold Dam
Dallas
TX
Phone
p +1 (555) 489 2091
Experience Experience
Philadelphia, PA
Sales Operations Lead
Philadelphia, PA
Spinka Inc
Philadelphia, PA
Sales Operations Lead
  • Provide project management function for tactical projects to improve near term results and attain revenue targets
  • Change management, communications, training and support for analytics, technology solutions, and business planning
  • Review, analyze and summarize sales incentive compensation plans while identifying issues and opportunities
  • Lead strategic analysis, recommendations and execution on pricing and promotions across all regions and buildings
  • Partner with key stakeholders in designing KPI dashboards
  • Proven track record working in a high growth, fast-paced environment
  • Administration, support, and analysis of field coaching technology tools and reports
Los Angeles, CA
Sales Operations Lead, Americas
Los Angeles, CA
Cormier and Sons
Los Angeles, CA
Sales Operations Lead, Americas
  • Measure and track effectiveness of sales campaigns. Work closely with field marketing to continually develop improved campaigns and supporting sales toolkits
  • Conduct and drive analytical support for: pipeline management, rep performance management and insights, bottoms-up forecasting, hub and channel analytics, sales cycle, territory alignment, and other key business related activities
  • Perform routine data management tasks to support continuous campaign management
  • Provide visibility into performance of sales teams and recommend actions based on results
  • Ensure data integrity – troubleshoot data discrepancies and work to find resolution
  • Partner closely with sales leadership to coordinate key meetings & off-sites and develop executive level presentations
  • Data-driven decision maker
present
Phoenix, AZ
Sales Operations Lead Representative
Phoenix, AZ
Mitchell-Hartmann
present
Phoenix, AZ
Sales Operations Lead Representative
present
  • Work in a team environment to assure individual and team production is done accurately and within designate turn around times
  • Apply underwriting/plan guidelines to requests
  • Fax declination letter to agent when guidelines are not met
  • Fax/call agent for missing information
  • Handle broker requests for Pre-Screens
  • Generate proposal for medical and ancillary products
  • Fax proposals to agents
Education Education
Bachelor’s Degree in Human Resources
Bachelor’s Degree in Human Resources
University of Southern California
Bachelor’s Degree in Human Resources
Skills Skills
  • Basic Project Management skills, ability to drive results and perform change management
  • Strong communication skills across teams
  • Business understanding and Business Planning experience, ability to prepare, drive Biz Reviews
  • Organized and ability to prioritize
  • Excellent communication skills
  • Detailed oriented with experience with executive-level presentations
  • Customer-focused, action-oriented and committed to achieving high quality results - Intellectual curiosity
  • Ability to effectively prioritize and execute tasks in a fast-paced environment
  • Strong analytical skills
  • Strong business process, problem solving and analysis skills
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15 Sales Operations Lead resume templates

1

Sales Operations Lead Resume Examples & Samples

  • Provide operational support for the ESP MEMA Sales organization
  • Supporting and coordinating the operational aspects, drive business planning activities (account allocation, quota setting, field selling cost planning, sales coverage, headcount and revenue allocation processes)
  • Drive the Sales Information Mgmt
  • University or Bachelor's degree; advanced degree or MBA preferred, or equivalent experience in industry
  • Typically 5+ years of operational experience, preferably sales operations experience
  • Experience and literacy of common Office products: Outlook, Word, Excel, PowerPoint etc
  • Ability to work in a diverse and multicultural environment
  • Does not need a high level of supervision
  • Ability to operate effectively within a virtual (cross-cultural) team
  • Demonstrates excellent and well accepted communication skills
  • Demonstrates ability to work in teams
  • Ability to prioritize tasks
  • Proactive and able to work under pressure
  • Strong track record of delivering timely results
  • Business understanding and Business Planning experience, ability to prepare, drive Biz Reviews
  • Sales Operational skills (Sales comp, KPI tracking, dashboarding, Pipeline Mgmt, Forecasting, Reporting, …)
  • Basic Project Management skills, ability to drive results and perform change management
  • Organized and ability to prioritize
  • Advantage: experience with Software Sales
  • Executive engagement skills
2

Nbu Sales Operations Lead Resume Examples & Samples

  • 45%: This role will coordinate delivery of SFE and operational functions (Sales Insights, Sales Force Deployment, and Communications) within the US NBU Sales
  • 20%: Team/Individual Leadership - Manages and instills a performance culture utilizing Shire’s Brave attributes, to grow and develop our people. Setting measureable goals and managing individual performance of the team through evaluation, coaching, and feedback
  • 20%: Coordination with and support for US NBU Sales Team
3

Sales Operations Lead Resume Examples & Samples

  • A Bachelor’s degree or equivalent required. MBA preferred
  • 5+ years Sales Operations, Sales Leadership, Sales or Life Sciences Consulting experience or related experience
  • Experience in the pharmaceutical or biotech industry and/or in consulting required
  • Strong analytical skills with the capability to appropriately define issues, questions and data; to comprehend quantitative methods and analytical techniques; to perform accurate analysis (correctly calculated numbers, accurate graphs); to cross-check data and assumptions; to document and establish data trails; and to think creatively about different ways to analyze data and information
  • Demonstrates good communication skills (written, verbal and presentation)
  • Excellent presentation skills with the ability to establish logical flow and story and skilled in choosing best graphic representation for points to be made
  • Demonstrable capability in managing projects
4

Sales Operations Lead Resume Examples & Samples

  • Ability to effectively prioritize and execute tasks in a fast-paced environment
  • Ability to work well with a high level of autonomy
  • Flexible and accepting of evolving process/priorities
5

Sales Operations Lead, Americas Resume Examples & Samples

  • Strong analytical skills-ability to tell a story with numbers
  • Strong communication skills across teams
  • Data-driven decision maker
  • Excellent interpersonal skills; high EQ
  • 3-5+ years in a high tech environment (SaaS preferred), with a minimum of 2 years in Sales Operations or Finance supporting sales or other functional group. Finance background a plus
  • Strong sense of curiosity – willingness to expand your boundaries and seek out more information and new capabilities
  • Customer-focused, action-oriented and committed to achieving high quality results - Intellectual curiosity
6

HAE / LSD Sales Operations Lead Resume Examples & Samples

  • 70%
  • A Bachelor’s degree or equivalent required
  • Minimum of 5 years of work experience
  • At least 2 years Sales Operations, Sales Leadership, Sales or Consulting experience or related experience preferred
  • At least 2 years of pharmaceutical, biotech, and/or life sciences consulting or related experience
  • Strong proficiency in Microsoft Excel and Power Point a must
  • Experience with Veeva, Tableau, Cognos, Business Objects, or similar applications preferred
  • Experience with IMS DDD, IMS Exponent, Fingertip Formulary, or other large data-sets preferred
  • Strong analytical skills with the ability to appropriately define issues and form critical questions required
  • Understands data and comprehends quantitative methods and analytical techniques to perform accurate analysis
  • Possesses ability to cross-check data and assumptions, document data trails, and think creatively about different ways to analyze information
  • Skilled in choosing best graphic representation for points to be made
  • Experience of working with multiple stakeholders across a range of product categories and markets
7

Sales Operations Lead Representative Resume Examples & Samples

  • Work in a team environment to assure individual and team production is done accurately and within designate turn around times
  • Apply underwriting/plan guidelines to requests
  • Fax declination letter to agent when guidelines are not met
  • Fax/call agent for missing information
  • Handle broker requests for Pre-Screens
  • Generate proposal for medical and ancillary products
  • Fax proposals to agents
  • Responsible for supplying Account Executive with originals
  • Renewal
  • Able to utilize Microsoft Excel to manipulate and sort spreadsheets
  • Able to utilize Microsoft Word to create and edit documents
  • Healthcare experience preferred
8

Americas Sales Operations Lead Resume Examples & Samples

  • Prepare ad hoc analysis & participate on projects as needed
  • At least 5 years of leading a divisional Sales Operations function or similar responsibilities supporting a mid-to-large scale multi-geographical hi-tech Sales Organization
  • Strong financial, analytical and communication skills
  • Amazon is an Equal Opportunity-Affirmative Action Employee Minority/Female/Disability/Vet
9

Sales Operations Lead Resume Examples & Samples

  • Responsible for meeting profitability and revenue growth goals for an existing book of business including tracking participation in products and consulting services and profitability of the business. Works with current client groups to renew contracts (of current business or expansion of future business) when applicable
  • Builds and/or strengthens individual client and group relationships to ensure overall satisfaction with Mercer products and services by attaining and reviewing feedback either in-person or through online surveys, annual review with clients on performance of Mercer consulting services or products, and feedback via written questionnaires to ensure projects have meet client data needs, value, and service expectations
  • Organizes and directly leads client meetings, which may include steering committee meetings, discussion and needs assessment of client work, final decisions on client projects, planning meetings, etc. Also responsible for the preparatory work for client meetings
  • Develops new business by responding to RFPs (Requests for Proposals) from clients, expanding existing business through marketing or product or services enhancements, and targeting key industries to bring new products to market through research of markets
  • Develops partnerships with Mercer various other line of business consultants and other internal resources by maintaining close contact and keeping them knowledgeable on available products and services in order to identify and close new business opportunities and key projects for Mercer’s investment
  • Bachelors degree in Human Resources, business or related field, or equivalent experience
  • 5+ years of related experience
  • Extensive knowledge of products and services for a specific line of business
  • Proven track record for delivering projects on-time and on-budget
  • Ability to prioritize and manage multiple projects simultaneously
  • Strong self-starter with good analytical, organizational and time-management skills
10

Retail Sales Operations Lead Resume Examples & Samples

  • BA/BS degree with quantitative or business focus (economics, engineering, mathematics, operations, etc) or equivalent practical experience
  • 3+ years of experience in retail sales operations, consumer electronics, hardware manufacturing or finance/accounting
  • Experience collaborating with cross-functional teams located around the globe in different timezones
  • In-depth experience analyzing data, spreadsheet and statistical modeling skills
  • Proven track record of thought leadership and strategy with a tangible impact on sales and marketing operations across international markets
  • Distinctive problem solving and structuring skills, with ability to synthesize data into useful formats and bring actionable insights through effective communication
  • Strong project management skills with ability to handle multiple projects simultaneously and to tight deadlines in a high paced and dynamic environment
  • Knowledge of industrial grade IS architectures and reporting tools (e.g. Excel, Tableau, etc)
11

Sales Operations Lead Resume Examples & Samples

  • Prior Oracle or technology sales management and/or sales or business operations experience strongly preferred
  • Project management experience leading cross-functional teams
  • Presentation skills; synthesis of information for effective communication and presentation
  • Sales incentive compensation administration or design experience
  • Exhibited ability to learn and synthesize new concepts, technology products and business models rapidly
  • Experience with acquisition integration
  • Strong analytical skills and ability to present summarized data with clarity to executive audiences
  • Strong communication, persuasion and team/consensus building skills
  • Proven ability to develop business relationships
  • Strong organization and project management skills
  • Self-motivated, results driven and detail oriented. Strong excel and presentation development skills preferred
  • Proven success interacting with all levels of management to determine solutions, resolve issues, and present recommendations at a senior level
  • Exhibited interest in continuous professional learning and development
12

Sales Operations Lead Resume Examples & Samples

  • Provide analytical support in order to develop and define KPIs, goals and levers for business growth
  • Lead identifying bottlenecks in the current sales funnel through partnering with Community and Regional Sales to propose and execute on recommendations globally to streamline our sale process and improve our sales conversion rate
  • Lead strategic analysis, recommendations and execution on pricing and promotions across all regions and buildings
  • Partner with key stakeholders in designing KPI dashboards
  • Support the Head of Sales Operations in preparing and presenting at weekly, operational meetings
  • Strong analytical skills with the ability to draw insights
  • Strong communication and presentation skills to senior management
  • Knowledge of the Real Estate industry is a plus
13

Global Accounts Sales Operations Lead Resume Examples & Samples

  • Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions across Global Accounts
  • Support initiatives across the Operations group and be an active participant on this team
  • Working with Global Accounts leadership on annual goals, budgeting and ongoing forecasting processes
  • Lead the development and provision of routine and ad-hoc analytic reports to AWS senior management regarding Business Development initiatives, customer segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, and minimize overall report burden
  • Support the modeling and development of recommendations for global coverage models and the operational framework that supports them
  • Relevant experience in an Operations, Management Consulting or Finance Analyst/Manager capacity, or other related fields
  • Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field
  • Proven experience using systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc
  • Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
14

Sales Operations Lead Representative Resume Examples & Samples

  • Builds relationships with clients and serves as the primary point of contact for overall and day to day service delivery
  • Provide superior customer service to internal and external customers
  • Effectively manage the most complex customer accounts
  • Investigate, analyze and develop creative solutions to client specific problems related to systems, claims, networks, providers, eligibility, ID cards, billing, banking, etc. through active cross - functional team participation
  • Ensure timely delivery of customer communication (i.e., correspondence, and fulfillment materials), ID cards, provider directories, contracts and certificates
  • Serve as resource / role model to other Client Administrators and AMT members, fill in the Strategic Services Exec
  • Coordinate responses to Insurance Department / Presidential complaints
  • Knowledge of internal processes and resources (claims, eligibility, accounting, contract, underwriting)
  • Problem solving experience
  • Reasoning skills
15

Sales Operations Lead Resume Examples & Samples

  • Bachelor's degree in Business/Sales or 8 years of equivalent experience
  • Fluent in MS Office and SAP with experience in customer service, sales and/or marketing
  • Must have strong detail orientation,project management and leadership skills
16

Sales Operations Lead Representative Resume Examples & Samples

  • Research, analyze and identify root causes of complex service issues
  • Partner with dedicated internal service teams (billing, customer service, claims, etc.) on actions necessary to ensure timely issue resolution
  • Aid in educating brokers and general agent partners on UHC policies, benefit interpretation, and promote the use of UHC online self-service tools
  • Support established service models, re-directing issues as appropriate
  • Conduct enrollment/benefit meetings and health fairs, as needed
  • State Life and Health Insurance License required or ability to obtain license within 90 days of hire
  • 2+ years of Customer Service experience
  • Must be able to navigate numerous system platforms and programs simultaneously
  • Ability to understand Healthcare Benefits and Concepts
  • Detailed understanding of all UHC products, services and solutions
17

Sales Operations Lead, Latin Sales Resume Examples & Samples

  • Lead a team of Sales Ops professionals
  • Drive the overall Sales Ops Agenda for Latin America
  • Play the role of Partner for Regional Sales leaders on all business and operational aspects
  • Develop and execute strategy to ensure growth and achievement of key accounts (global and regional/national) and revenue objectives
  • Drive regional execution through ability to quickly move from high level conversations into detailed operational discussions
  • Provide leadership to Group leads & Heads of Industry, provide guidance in developing strategic partnerships that leverage the complete Facebook proposition
  • Develop a deep understanding of the market dynamics and implications for Facebook’s strategy in each market presenting Latin America in global forums
  • Support RVP by coordinating cross-regional processes (e.g., budget/headcount asks, other tailored regional asks), communication and forums
  • Drive streamlined and efficient processes
  • Partner with HR BP on organizational reviews
  • Ops Lead “tension” to drive best global standards
  • Ensure global standards are met / implemented in the regions
  • Challenge regional decisions and ensure they are in line with the global sales organization’s approach
  • Over 15 years sales operation experience
  • Over 15 years relevant experience in marketing, sales and management of technology and or Internet company and proven experience in managing regional sales and marketing operations
  • Ability to influence and make decisions
  • Proven leadership ability to influence, develop, and empower employees
  • Results and detail orientated
  • Leadership, organizational, and problem solving/decision making skills
  • Self-starter with interpersonal skills and work ethic
18

Americas Sales Operations Lead Southeast Resume Examples & Samples

  • Manage the monthly cadenced business reporting for the business segment
  • Experience in multiple organizational functions such as compensation, forecasting, organizational development, etc
  • Demonstrated ability to define, refine and implement sales processes, procedures and policies
19

Sales Operations Lead Resume Examples & Samples

  • Provide management leadership of staff involved in a variety of sales support activities with customers and outside relationships with vendors and affiliates
  • Provide project management function for tactical projects to improve near term results and attain revenue targets
  • Utilize staff to analyze key issues raised by executive management
  • Two years experience supporting sales or a sales organization
  • Ability to adhere to budget constraints
  • Intermediate Microsoft Excel knowledge
  • Three or more years experience supporting sales or a sales organization
  • Bachelor's degree in Business, Science or Administration
  • Strong Microsoft Excel knowledge
20

Sales Operations Lead, New Member Development Resume Examples & Samples

  • Building sales reports and tracking methods on day-tp-day key metrics
  • Evaluate and forecast sales for current and new markets
  • Evaluate current sales processes and implement improvements at scale
  • Provide regular updates to the team about objectives and processes
  • 3+ years of work experience in analytical roles, such as sales operations, strategy, management consulting, private equity, venture capital, and investment banking
  • Independent and proactive work style; quick, flexible thinking; and an open, inquisitive approach
  • Experience and knowledge of inbound and outbound sales desirable
  • Experience working on a team and owning a team player mentality
  • Excellent writing and presentation skills
21

Sales Operations Lead Associate Resume Examples & Samples

  • Greet all guests in a timely and engaging manner, assists guest in making their purchase, rings sales on the register, give correct change and sales receipt, and bags merchandise
  • Use selling skills/techniques and product knowledge to offer additional/alternative items to maximize guest service, establish trust, and increase units per transaction and average dollar sale
  • Complete cashier reports and deposit forms and return bank to satellite cage per established cash handling and close-out procedures
  • Maintain floor standards and guest service standards
  • Fold and hang merchandise, replenish stock, maintain stock on racks, shelves, glass cases and armoires
  • Delegates shift housekeeping duties to maintain tidy appearance of sales floor
  • Enforces cash handling procedures (including counting cash, checks, charges, comps and completing settlement cards and envelopes)
  • Sets and achieves personal sales goals while supporting the goals of the store and team
  • Support management with meeting sales goals and executing sales plans and special events (e.g. trunk shows) to achieve desired results
  • Lead team in sales training and development with direction from management. Document behavioral and performance issues; notify management. Provide periodic feedback on associate productivity and performance. Assist management with scheduling
  • Resolve guest issues and concerns within scope; including executing Point-of-sale overrides and approving exception in the absence of management; escalates issues and requests to management, as needed
  • Assist in the enforcement/and adherence to Division/Company policies and procedures
  • Lead and delegate work of Stock Associates to ensure outlets are meeting established merchandising standards
  • Maintain a strong sense of pride and responsibility for the maintenance of shopping area
  • Work professionally in multiple store environments
  • Performs other job-related duties as requested
  • Sales Associates
  • Stock Associates
  • Minimum of three (3) years of experience in luxury boutique, high-end specialized retail, or comparable experience
  • Minimum one (1) year experience supervising or leading a team
22

Sales Operations Lead-enterprise Sales Resume Examples & Samples

  • Provide analytical support in order to develop and define KPIs, goals and levers for growth of WeWork’s enterprise business
  • Conduct deep dives on competitors including secret shopping on sale process, and secondary research on sales organization structure to inform recommendations on our pricing, product marketing strategies, and product expansion opportunities
  • Lead identifying bottlenecks in the current sales funnel through partnering with internal stakeholders to propose and execute on recommendations globally to streamline our sale process and improve our sales conversion rate
  • Lead strategic analysis, recommendations and execution on pricing and promotions for the Enterprise team
  • Partner with Enterprise stakeholders in designing KPI dashboards
  • Support the Head Enterprise Sales and Head of Sales Operations in preparing and presenting at weekly, operational meetings
  • Strong executive presence; experience and comfort level working with C-level executives