Analyst, Sales Operations Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the analyst, sales operations job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

Noavatar-profile
MP
M Parisian
Madie
Parisian
402 Deshawn Crossroad
Philadelphia
PA
402 Deshawn Crossroad
Philadelphia
PA
Experience Experience
03/2014 – present
Boston, MA
Senior Analyst, Sales Operations
Boston, MA
Senior Analyst, Sales Operations
03/2014 – present
Boston, MA
Senior Analyst, Sales Operations
03/2014 – present
  • Assists in managing projects through completion including project tracking, monitoring, reporting and administration
  • Manages projects through completion including project tracking, monitoring, reporting, and administration. Ensure standard portfolio processes are met
  • Acting as key interface with EMC Manufacturing, External Manufacturing, Supply Chain Management and Logistics on behalf of field sales operations
  • Provide ongoing support and training on metrics, reporting and analysis to the field sales community
  • Support the Area Finance Managers in the use of Salesforce.com in all aspects including, forecasting, asset management, reporting and dashboards
  • Create and manage daily reporting, including official business performance reporting
  • Project Support: Work closely across functions including our IT, Marketing and Sales teams to ensure success of key projects
12/2007 – 02/2014
Dallas, TX
Analyst, Sales Operations Shared Services
Dallas, TX
Analyst, Sales Operations Shared Services
12/2007 – 02/2014
Dallas, TX
Analyst, Sales Operations Shared Services
12/2007 – 02/2014
  • Working on cases and resolve queries based on various process workflows & logical thinking
  • Work on process improvements and standardization in conjunction with the functional leaders
  • Order Tracking, Renewal Opportunities Management and Creation on SFDC or equivalent CRM
  • Manage and reassign opportunities on SFDC with Reconciliation of Revenue for respective territory
  • Forecast Pipeline and general Account Management for a specific territory
  • Support and successfully contribute to Ad Hoc projects and reporting requisites
  • Managing Salesforce.com - Forecast, Pipeline and general Account information
08/2002 – 06/2007
Detroit, MI
Analyst, Sales Operations
Detroit, MI
Analyst, Sales Operations
08/2002 – 06/2007
Detroit, MI
Analyst, Sales Operations
08/2002 – 06/2007
  • To work with the Sales team and assist in resolving all order escalation issues, working closely with the Manufacturing, Logistics, Order Management teams
  • Contact with team leaders and customer account managers on a daily basis, to provide support, assistance and guidance in the process of deal registration
  • Compile data, generate reports, and provide analysis for assigned area. Assist in the development of reporting tools
  • Work with IT to help identify system improvements and bugs for system enhancements to further increase efficiency throughout the Sales Ops processes
  • Providing regular feedback & report on activities to manager
  • Manage creation of internal start orders and workflows as necessary
  • Creates and executes functional programs, practices and processes. Collaborates with team members on issues and problem resolution
Education Education
Bachelor’s Degree in Quantitative
Bachelor’s Degree in Quantitative
The University of Kansas
Bachelor’s Degree in Quantitative
Skills Skills
  • Highly motivated, detail-oriented with ability to multi-task in a fast paced environment
  • Attention to detail is essential, with good administrative skills, multi-tasking capabilities and good at prioritizing workload
  • Proficiency in generating data visualization using Tableau or Business Intelligence Tools
  • Ability to work independently and to work in a team environment
  • Ability to drive root cause analysis to closure, interpret alternatives and present solutions
  • Ability to manage multiple accounts and/or projects
  • Conveys information in a concise and professional manner
  • Contributes to own team/closely related teams through quality and accuracy of own output
  • Handles detailed, structured problems
  • Will be the main point of contact for each assigned territory for order entry (for Provence and Tuscany). This individual will work closely with Q1 user base (internationally) and give feedback and advice as to order and/or title entry
Create a Resume
1

Analyst, Sales Operations Resume Examples & Samples

  • Manage the timely processing of start orders and workflows for all TVD Media
  • Manage the timely processing of assigned Pay TV, SVOD, and AVOD Action Memos
  • Work closely with Pay TV Sales Admin group for customer, contract, and initial Title List set-up
  • Analyze applicable license agreements. The individual will be required to create, modify and maintain abstracts for internal distribution and reference
  • Work closely with Executive Director to assist with additional coverage of sales orders in management queues as needed
  • Liaise with Sales and Product Clearance to resolve and clear distribution rights conflicts
  • Coordinate with Free TV Sales to ensure timely creation and revision of client and contract information
  • Manage creation of internal start orders and workflows as necessary
  • Work closely with Executive Director to create and deploy domestic and international Sales System training manual
  • Work with IT to help identify system improvements and bugs for system enhancements to further increase efficiency throughout the Sales Ops processes
  • Work closely with individual sales analyst both domestic and international to resolve license conflicts and overlap in windows (as it relates to Sales Orders)
  • Will be the main point of contact for each assigned territory for order entry (for Provence and Tuscany). This individual will work closely with Q1 user base (internationally) and give feedback and advice as to order and/or title entry
  • Work with Executive Director in the queue audit analysis to ensure that all deals related to his/her assigned territories are entered in a timely and accurate manner
  • Must be familiar with technological trends in order to evaluate method of transmission and rights that are granted in contracts for entry
  • Manage assigned PPV-Hotel accounts by providing monthly avail notices to both domestic and international clients
  • Work with Enterprise Servicing to ensure that deliverables are met
  • Work closely with TVD Windowing in order to make business decision involving availability of titles (internationally)
  • Correspond directly with clients and handle all title extensions (which include clearing titles for availabilities, rights and holdbacks)
  • Work with Executive Director of Ops and Executive Director of PPV-Hotel Sales on ad-hoc projects during the deal negotiation process
  • Update and track Box Office numbers in order to determine product categorization for each assigned PPV-Hotel client
  • B.A. required
  • Minimum of 2-3 years experience in distribution or a related field
  • Prior studio experience preferred
  • Must be comfortable with legal terminology and possess strong analytical skills
  • Must be able to work independently with minimal supervision
  • Must be comfortable with PowerPoint
  • Detail oriented and able to efficiently manage multiple tasks
  • Work closely with management to offer addition support as necessary
  • Become and remain fully acquainted will all sales, administration policy and procedures as informed through training and ongoing management notification
  • Accuracy and timely execution of responsibilities is the essence of job performance
  • Achieve daily and weekly output goals
  • Attend Fox sponsored training and development courses to enhance relevant knowledge and skills
  • 20th Century Fox Film is one of the world's largest producers and distributors of motion pictures. 20th Century Fox Film produces, acquires and distributes motion pictures throughout the world. These motion pictures are produced or acquired by the following units of 20th Century Fox Film: Twentieth Century Fox, Fox 2000 Pictures, Fox Searchlight Pictures, Fox International Productions, and Twentieth Century Fox Animation
2

Analyst, Sales Operations Resume Examples & Samples

  • Analyze business requirements and provide solutions using operational reports, scorecards, dashboards, and other reporting solutions through sales systems
  • Provide ad hoc business analysis for sales management
  • Identify, document, propose and implement new business process improvements and sales reporting capabilities that support a multi-faceted sales organization with actionable analytics
  • Define and perform data integrity reviews, trending, and recommendations
  • Provide support for gathering system requirements, defining enhancements, testing and implementations for various departments including Sales, Marketing, Finance and Operations
  • Support users daily on systems and processes
  • 1-3 years minimum related experience – preferably in Finance, Sales Operations, or similar field
  • Advanced skill set with Microsoft Office with a high degree of proficiency in Excel and PowerPoint. VBA and SQL knowledge a plus
  • Familiar with Salesforce.com or competative CRM reporting and dashboards
  • Experience in Media sales or B2B sales process a plus
  • Highly motivated, detail-oriented with ability to multi-task in a fast paced environment
  • Ability to work independently and to work in a team environment
  • BA/BS related degree
3

Analyst, Sales Operations & Analytics Resume Examples & Samples

  • Supporting internal systems and their integration to streamline access of information
  • Support the daily business operations in regards to systems setups and current business processes
  • Provide detailed and accurate reporting to Sales management on a weekly, monthly, and quarterly basis to support business objectives
  • Provide support to field sales organization as it relates to sales operations processes and systems, reports and CRM usage
  • Proactively work with business partners to gather their data needs
  • Communicate findings to all levels of the sales management team
  • Work closely with global Analytics team colleagues to ensure consistency and compatibility
  • Process checking and implementation with local/operational stakeholders
  • Communicate clearly and concisely with field sales managers to evaluate areas for improvement
4

Financial Analyst, Sales & Operations Resume Examples & Samples

  • Assist with Forecasting and Budgeting of revenues
  • Manage the quarterly and annual sales bonus plan and account structure
  • Recommend and implement process improvements
  • Strong knowledge of Excel
  • 2 years of financial/accounting experience
  • Strong problem solving skills & resourceful
  • Experience managing finance projects
  • Accounting designation (CA, CMA or CGA)
  • Flexible schedule during quarter-ends
5

Senior Analyst Sales Operations Resume Examples & Samples

  • Provide support for strategic IT initiatives to drive and support tools and systems for sales force
  • Assist with and maintain full analysis of sales operation processes. Drive continuous improvement to overall sell in and go to market process for Sales Teams. Includes working closely with the Sales Team to fully diagnose challenges and working cross-functionally with other groups to provide solutions. Specifically focused on missed sales opportunities
  • Assist with key trainings to sales force including assisting with sales onboarding, and coordinating other trainings on sales tools and topics
  • Assist with all audit and compliance processes for Wholesale business. This includes creating, managing and maintaining polices as needed
  • Help identify further sales process and sales force systems and application needs, build business cases, and propose/deliver solutions in partnership with Sales, Marketing, Global Operations, Marketing Operations and IT
  • Manage and participate in cross functional projects as required
  • Demonstrated advanced proficiency in MS Excel, Access and Business Objects/Microstrategy
  • Ability to think cross functionally and develop innovative solutions within an entrepreneurial environment
  • Understanding in fundamental database design and development, ability to gather data from multiple sources and manipulate the data to develop demand-driven and action based reporting and analysis
  • Ability to effectively present information and respond to questions from managers, stakeholders, cross functional business leaders and peers
  • Ability to quickly adapt to changing business processes and business partners
  • Ability to be detail oriented and manage multiple priorities to accomplish assignments simultaneously under tight timelines
  • Familiarity with SAP reporting functions, sales order entry and maintenance, delivery notes and billing documents
  • Ability to be detail oriented and to juggle priorities to accomplish multiple assignments simultaneously
  • Ability to be self-directed while working under tight deadlines
  • Qualifications (Minimum required education and experience)
  • Three to five years of experience in sales, business or financial analysis and planning
  • Advanced MS Excel and Access skills required
6

Analyst, Sales Operations Resume Examples & Samples

  • Build and maintain Key Performance Indicators that measure the reach, effectiveness and impact of technical support, documentation and to audience(s)
  • Create job aids/ reference documents/ Methods & procedures/ Process Documentation using Microsoft Word, Microsoft PowerPoint and Visio
  • Translate multi-functional processes into end user content
  • Provide timely support and reporting for Sales Support teams on process-related items
  • Assist in building end-user documentation library and reference lab
  • Build scenario-based sales documentation use cases addressing the customer's experience as well as internal-teams experience
  • Leads analysis and design of existing and new business processes that span multiple areas of the organization, including Customer Operations, Sales Operations, Marketing, Training, Finance and Legal
  • Develops scalable processes to support and benefit the Company's architecture vision
  • Deconstructs technical concepts and metrics to facilitate process development
  • Helps to define success metrics for each new system or process and establishes a plan to track, monitor, and measure the success of those metrics
  • Completes assessments of business processes and documents each of the following areas: problem statements, process flows, gap analyses, and solution recommendations
  • Interacts closely with matrixed cross-functional teams (both field and corporate) in order to secure alignment
  • Diagnoses, corrects, and documents issues, risks, and problems using Quality Assurance (QA) practices
7

Senior Analyst, Sales Operations Resume Examples & Samples

  • Meet with stakeholders to determine system needs and then write User Requirements so our development team can build and deploy functionality to end users
  • Set-up and administer new/existing users in Salesforce.com and other integrated CRM systems and applications used by our various sales and Sales Support Teams
  • Build job-aides and communicate to stakeholders on new and changes in system functionality
  • Lead and Assist in the development of sales funnel management, metrics; dashboards and reporting
  • Develop and run scheduled and ad-hoc sales reporting from multiple CRM and SFA applications
  • Aid in the analysis of funnel management reporting. Provide written and/or oral recap of reports to various sales leaders
  • Work with User Groups to gather reporting needs and changes. Provide these inputs into Sales Operations intake process for development and execution
  • Provide ongoing support and training on metrics, reporting and analysis to the field sales community
  • Serve as SME for sales projects or other business initiatives that impact funnel management or sales productivity, reporting and analytics
  • Partner with other stakeholders, Division, and Regional Leadership to maximize improvement in overall sales productivity
  • Interface with other key stakeholders within and outside of Business Services
8

Analyst, Sales Operations Resume Examples & Samples

  • Proficient in Microsoft Office suite; advanced skills in Excel and PowerPoint
  • Experience with Salesforce.com
  • Stress tolerance, can maintain composure when faced with difficult situations/personalities
  • Strong interpersonal skills; professional and confident demeanor
  • A passion for learning
  • Ideal candidates will possess 2+ years in operations, strategy, finance or similar type-role preferred, but not required
9

Senior Analyst, Sales Operations Resume Examples & Samples

  • Report/Dashboard Creation: Create impactful reports and dashboards using multiple tools available including Salesforce.com. Reports and dashboards address the needs of multiple functions at multiple levels of the organization including the sales force, sales leadership, and internal management
  • Salesforce.com Training and Support: This role has primary responsibility for the field sales experience with Salesforce.com. This includes training of the salesforce, front line support, and feedback collection from the sales team
  • Salesforce.com Project Management: Collaborate with our IT partners to ensure deliverables on Salesforce.com development aligns with the business need
  • Data Management: Maintain up to date and accurate records of our sales force within multiple systems. Regularly validate sales and other information to ensure accurate reporting
  • Project Support: Work closely across functions including our IT, Marketing and Sales teams to ensure success of key projects
  • Bachelor’s degree in Computer Science, Information Systems, or related field required
  • Minimum of 4 years of experience within Information Technology, Business Intelligence, Information Systems, or other relevant role
  • Experience working across functions including IT on project management required
  • Proven expertise in Microsoft Office including proficiency with Excel and PowerPoint required
  • Strong problem solving and analytical skills with record of providing effective deliverables with sound business acumen
  • Experience in a detail oriented role working across multiple sources of information
  • Experience managing competing priorities in a fast paced environment
10

Financial Analyst Sales Operations Resume Examples & Samples

  • Partner with senior business leaders in the organization to design annual compensation plans, revenue goals and hiring plans
  • Assist with revenue forecasting, budgeting and analysis
  • Calculate monthly, quarterly and annual compensation plans for sales reps
  • Monitor sales processes and provide statistical analyses of performance metrics
  • Anticipate future consequences and trends accurately
  • Work cross functionally to develop new tools and or processes to increase the field’s productivity, communication or reporting capabilities
  • Drive the planning, execution and measuring of corporate initiatives
  • Be aware of, understand the reasoning, and comply with all corporate policies
  • Bachelor’s degree in finance, business or accounting
  • 1-3 years business experience in a Finance/FP&A role with sales finance experience being preferred
  • Experience building out compensation plans for sales reps
  • Software or related industry experience preferred
  • Experience working with senior leaders in the organization
  • Business analysis experience required
  • Experience with financial reporting & budgeting preferred
  • Strong presentation skills (oral, written, and numerical)
  • Advanced spreadsheet skills
  • Ability to retrieve and analyze information from various financial & operational systems
  • Familiarity with enterprise financial systems, preferably Oracle 11i
11

Analyst, Sales Operations Resume Examples & Samples

  • Proven track record of effectively analyzing and creating strategies for trade spend management
  • Minimum of three years hands-on experience in pricing and analysis with a track record of success performing spreadsheet analyses, maintaining financial reports
  • Minimum of two years hands-on experience in managing trade promotional data and analysis
  • Strong strategic, analytical and problem-solving skills
  • Ability to effectively communicate with senior level leaders via in person presentation and written communication
  • Candidate must have advanced skills in Microsoft Excel, be proficient in Business Objects (or similar Data Warehouse application), Outlook, Word and Powerpoint
  • Tableau experience is required
12

Senior Analyst, Sales Operations Resume Examples & Samples

  • Pipeline & Pacing report management
  • Inventory & Pricing management and reporting
  • Pricing analytical support, with a focus on national business segment
  • Salesforce administration and data integrity
  • Team and market revenue analysis utilizing data from national and regional sales, revenue management and finance
  • Monthly forecast analysis
  • Cognos Café and Business Intelligence query building and reporting
  • New business prospect development, release and tracking
  • Rate grid updates and distribution
  • Develop processes to streamline, synchronize and optimize sales across various markets
  • Revenue modelling for acquisition and retention airport RFPs
  • Special projects, such as implementation of programmatic offering
  • Ad hoc data requests
  • Must be willing to travel to New York City 25% per month
  • Full-time exempt position
  • Strong organizational, analytical and interpersonal skills
  • Superior written and verbal communications
  • Proficiency in Microsoft Word, Outlook and PowerPoint
  • Advanced Excel skills, ability to work with lookups and pivot tables
  • Additional knowledge criteria outlined below under experience necessary
  • 5+years of relevant experience, including
  • Employee must have the ability to see written documents, computer screens and to adjust focus
13

Analyst Sales Operations Resume Examples & Samples

  • Provide support for the technical and functional setup, upgrade and roll-out of SIMS and eSIMS in EMEA
  • Participate in technical projects including delivery of user and functional requirement specifications, UAT scripts preparation and execution
  • Acquire data from primary or secondary data sources and maintain databases/data system
  • Interpret data, analyse results and provide ongoing reports
  • Identify and define new process improvement opportunities
  • Liaise and align with all relevant external and internal stakeholders for assigned projects and activities (e.g. eSIMS Champions, Sales Representatives, Customers)
  • 2nd Level Support for the affiliates
  • Relevant higher education (e.g. IT, engineering, applied sciences degree) with practical knowledge of supply chain. Experience in logistics, IT or related fields will be highly regarded
  • General know-how of web technologies, database and hard / software management
  • Knowledge of project and process management preferred
  • Familiarity with ERP systems such as SAP/JDE preferred
  • Position requires either knowledge of eCommerce environment and functional areas associated with it or a genuine interest to learn and incorporate this in your role
  • > 2 years’ experience as an analyst and working knowledge of Business Applications
  • Customer and service oriented mind-set
  • Strong problem solving skills coupled with exceptional attention to detail
  • Excellent communication skills (written and verbal), interpersonal and team collaboration skills
  • Ability to work independently / self-starter
  • Excellent command of the English and Spanish language
  • Working knowledge of MS-Office, SQL, XML
  • Willingness to travel internationally as job requires (approx. 10-20%)
14

Analyst Sales Operations Madrid Spain Resume Examples & Samples

  • University degree in Business Administration, Economy, Finance or similar
  • Minimum of 2 year of overall professional experience in a complex multinational environment
  • Experience in Fast Moving Consumer Goods industry will be highly appreciated
  • Fluency in English and Spanish is required
  • Proficiency in MS Office (Word, Excel, Power Point, Outlook) is required
15

Senior Analyst, Sales Operations Resume Examples & Samples

  • Collect and analyze data from multiple sources while maintaining a high level of data integrity
  • Create and manage daily reporting, including official business performance reporting
  • Create and maintain a repository of reports available to supported business teams in support of business needs and reporting accuracy
  • Support members of the Automotive Remarketing, Affinity, Aviation/Marine, Retail Sales and Automotive Field teams with ad-hoc and recurring tasks and long-term projects upon request
  • Lead data-mining activities for opportunities in conjunction with business development objectives and activities
  • Collaborate with functional areas for reporting ideas and improvements
  • No supervisory responsibility
  • Bachelor's degree and/or equivalent relevant experience
  • Ability to work independently with minimal direction
  • Excellent organizational and time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment
  • Works proactively, problem-solves, follows through on projects and manage expectations
  • Thorough knowledge of Oracle CX, Salesforce or other database management tools
16

Senior Analyst, Sales Operations Resume Examples & Samples

  • Working closely with the Chief Business Officer (CBO) define and track sales goals and quotas by territory and account director
  • Booking analysis
  • Activities
  • Sales lifecycle
  • Customer/account/contact info
  • Define and maintain efficient and effective sales processes from lead to sales booking
  • Manage the CRM system ensuring data integrity and consistency by means of tracking and measuring sales personnel compliance with CRM record keeping providing the sales management team with guidance and insight designed to better manage requirements. Provide support to the sales organization in the best use of the CRM toolset and escalate to management, in a timely fashion, details around nonuse of the system
  • Drive the increased use of automation within the CRM platform including the use of workflows and implementation of a document repository and library system
  • Develop, maintain and execute a strong process to provide the Finance function increased visibility and easy access to compensation payment data
  • Assist in the integration of the CRM system with other corporate systems where appropriate
  • Experience of working in a global or international business, in truly multi-cultural environments
  • Ability to negotiate with internal and external stakeholders and able to find appropriate compromise when required
  • An approachable and trustworthy person with sound judgment
  • Numerate and accurate
  • Down-to earth and able to work in a collaborative way
  • Self -motivator and starter
17

Senior Analyst, Sales Operations Resume Examples & Samples

  • BA/BS required, preferably in a quantitative field (math, finance, accounting, business, etc.)
  • 2-5 years in consulting and/or sales operations
  • Experience in Sales Analytics, Incentive Compensation, Database Architecture and Project Management preferred
  • Demonstrated success developing and presenting solutions to complex business challenges
  • Strong ability to effectively analyze/interpret data to make confident recommendations
  • Expertise working with large data sets and analytical software, using Excel
  • High degree of independence and exceptional work ethic
18

Analyst Sales Operations Resume Examples & Samples

  • Bachelor, preferably in business administration, economics, or similar qualification
  • Minimum 1-2 years of experience in environments multinationals, preferably in areas of operations sales, finance, accounting or similar
  • Level advanced from Microsoft Office (Word, Excel, Power Point, Outlook)
  • Preferable knowledge of SAP
  • Level fluent English, Portuguese and Spanish written and spoken
19

Analyst, Sales Operations Resume Examples & Samples

  • Supports the business through compiling, preparing and reporting metrics and statistical data used in the analysis of operational performance of designated functional area
  • Compiles and prepares information and analysis for review by senior level analysts and management
  • Actively participates in assigned projects and creates business requirements with the assistance and direction of other associates
  • Creates and executes functional programs, practices and processes. Collaborates with team members on issues and problem resolution
  • Evaluates business problems and recommends solutions
  • Supports day-to-day business operations functions, business system applications and technologies
20

Analyst, Sales Operations Resume Examples & Samples

  • Keep Sales reporting up to date on an annual, monthly, weekly, and daily basis with emphasis on both efficiency and accuracy
  • Proactively identify gaps and errors in reporting and work towards improving those areas
  • Manage, organize, build and improve existing reports for the commercial organization
  • Perform reporting analytics. Provide reporting insight and produce required reports or data pulls for projects targeted to enhance the Sales organization
  • Answer reporting, data and workflow questions from stakeholders. Communicate the significance of reports with an understanding of what drives success at SPGMI
  • Work with Finance, Subscriptions and various other departments to sync reporting efforts
  • 3+ years of related work experience
  • Bachelor's degree business major preferred
  • Deep proficiency in analytic tools, and sales systems. Extensive knowledge and proficient in MS Office (Excel) (Salesforce.com or similar CRM experience is a plus)
  • Excellent oral and written communication skills. Ability to present or discuss an analysis with stakeholders of all levels
  • Outstanding work ethic with a proven record for delivering business value through analytics
21

Senior Analyst, Sales Operations Resume Examples & Samples

  • Develop and maintain reporting for business and engineering stakeholders
  • Collection, analysis, interpretation, and presentation of data in order to support and enhance product and business decision-making
  • Work with teammates to improve, end-to-end, the process of collecting and delivering reports to stakeholders
  • Creatively find ways to solve problems and answer questions from engineering and business stakeholders
  • Master’s degree (predictive analytics, computer science, or statistics background preferred)
  • 6+ months using MSSQL, PostgreSQL or another SQL querying language
  • 6+ months experience with one of the following: C#, Python, Java, Javascript, Ruby
  • Experience with statistical analysis techniques (OLS, Logistic, GLM regression, etc.)
  • Creative and innovative problem solving skills
  • Ability to learn, comprehend, and communicate the technical details of our products
  • Experience with Microsoft Office products (Excel, PowerPoint, Word, etc.)
  • Excellent verbal, written, and visual communication skills
  • Experience analyzing and presenting data and analysis in an easy-to-consume format
22

Analyst, Sales Operations Resume Examples & Samples

  • Excellent communications skills in Spanish and English
  • Ability to work with ambiguity
  • Self starter, ability to prioritize and find resolution
  • Background experience in sales support preferred
  • Ability to deal with multiple processes at a time and comfortable dealing with high volumes of workload
  • Ability to create efficiency by improving existing processes using technology or other resources available
23

Analyst, Sales Operations Resume Examples & Samples

  • Analytical and problem solving skills, with attention to detail
  • Strong communication, interpersonal and cross-functional team skills
  • 1-2 years of work experience in an analytical or process support role
  • Prior experience supporting customers (internal or external)
  • Wireless industry experience
24

Business Intelligence Analyst Sales Operations Resume Examples & Samples

  • Partner with Marketing, Sales & Engineering teams to understand, prioritize & scope Telesales & Training reporting requirements into the overall Sales BI infrastructure
  • Serve as a BI thought leader and consultant across the organization in all aspects of inside/tele sales & training
  • Design the standard reports and drive ad-hoc BI that enable the leadership team to effectively inspect the drivers of our inside/tele sales business performance on a monthly & quarterly basis
  • Implement and oversee a transparent, compliant & saleable process to incentivize & compensate partners who support our tele-sales motion
  • Analyze trends and provide recommendations to field stakeholders and leadership on field sales training consumption & impact. Ensure that existing reports & dashboards are well understood and utilized
  • Support MSA Operations leadership team in other ad-hoc Sales BI projects & analysis
  • Skills & Competencies
  • Demonstrated experience developing analytic approaches to complex & ambiguous business problems
  • Innate curiosity and the ability to distill complex data sets & analyses into easy-to-understand insights & recommendations for varied audiences
  • Ability to simultaneously manage multiple projects/programs of various complexity and scale; demonstrated by deep technical project and/or program management experience
  • Ability to function effectively in a highly-matrixed work environment; w/ strong cross-functional team collaboration skills
  • Willingness to adapt quickly to shifting business priorities and ability to work effectively under pressure
  • Experience on identifying reporting issues, gaps in processes, and driving timely resolution
  • BA/BS in an applicable discipline, such as engineering, finance, mathematics, economics, research or business is required; MBA is preferred
  • 5-7 years of experience in business analysis or analytics role, doing progressively more complex analytics
  • Experience supporting sales or marketing organizations, ideally in a digital advertising or technology environment
  • Deep experience of Microsoft Office Suite required including Word, PowerPoint, Project
  • Extensive knowledge of Excel required including PowerPivot, PowerQuery
  • Advanced skills and experience in representing data in a meaningful way using data visualization tools such as Power BI, Tableau or OBIEE
  • Prior experience in SQL and ability to query data from SQL database and cubes preferred. Understanding of database concepts and data models critical
  • Deep familiarity w/ operations: supporting sales & marketing teams
25

Senior Analyst, Sales Operations Resume Examples & Samples

  • Develops reporting requirements to resolve a variety of business-related problems. Develops reports and data requirements to optimize analysis capability. Improves reporting and analytics processes and tools as necessary. Works with IT or relevant business communities to recommend improvements to systems and reports
  • Streamlines processes and develops best practices around business intelligence and management. Communicates processes and results to senior executives and management. Participates in and drives strategic discussions around business activities. Identifies and recommends productivity improvement opportunities. Tracks performance of the organization against strategic and tactical objectives. May have global responsibility for business operations
  • Implements and standardizes business intelligence gathered from various processes and systems
  • Manages projects through completion including project tracking, monitoring, reporting, and administration. Ensure standard portfolio processes are met
  • Provide strategic technical insight with respect to each functional area and share expertise on concerns with integrating with other current systems. Assists with the development of project plans including the creation of detailed work plans and timelines using project management tools. Performs other duties as required
  • Broad experience and understanding of business operations/sales operations. Proven financial management and analytical skills
  • Ability to successfully engage in multiple initiatives simultaneously
  • Ability to manage by influence in a matrix environment
  • Ability to interface effectively and establish quick credibility and confidence with cross-functional groups and senior management
  • Ability to elicit cooperation from a wide variety of sources, including sales management, parent organizations, internal business units and customers
  • Experience with ITIL, PPDIOO, or similar Services Lifecycle framework
  • Basic understanding of CPSD technology and platforms
  • Experience Required: 4-6 years relevant experience
26

Analyst, Sales Operations Resume Examples & Samples

  • Serves as interface for order status and handles order escalation and SKU management. ? May serve as primary interfaces with other internal functions, based on BU and/or regional requirements
  • Integrates knowledge and experience as a skilled specialist
  • Possesses deep technical knowledge in area of specialization
27

Analyst, Sales Operations Resume Examples & Samples

  • Providing of solutions when facing issues and inconsistencies
  • Providing regular feedback & report on activities to manager
  • Interaction with Dell internal customers for follow-up on escalated issues to provide resolution or to continue issue resolution
  • Contact with peers and direct manager to discuss deals processing issues that affect group
28

Analyst, Sales Operations Resume Examples & Samples

  • Deliver positive customer experience working with the broader Channel Operations teams to effectively manage existing and new processes and tools in a consistent manner
  • Escalate problems to wider cross-functional teams to deliver solutions while ensuring compliance to Dell standards and company policy
  • Deliver on time results and manage business / project risks including the development of contingency plans and communication with cross-functional teams as needed
29

Analyst, Sales Operations Resume Examples & Samples

  • Great organization skills
  • Multi-tasking
  • Ability to trouble shoot
  • Excel knowledge
  • Fast 10-key skills
30

Senior Analyst, Sales Operations Resume Examples & Samples

  • You will need to build knowledge of Dell Internal tools that are used (Gii, Compellent CRM portal, Supplynet Dell EMC tools, ASG Track tools for Compellent and Dell EMC, GOV Tools for VxRAIL)
  • You should be able to share subject matter expertise, advice and program delivery to extended team members
  • You will contribute to the development of new techniques and plans within area of expertise for future launches and process optimization
  • Excellent interpersonal skills, with a proven track record of establishing credibility with internal stakeholders, sales and product group with attention to detail and an eye for quality are crucial for success. Be ready to assist the sales teams (TSRs etc) when needed
  • 2+ years of experience spread across analytics, competitive intelligence and product marketing
  • Excellent interpersonal skills, with a proven track record of establishing credibility with internal stakeholders, sales and product group
  • Experience in Enterprise IT and the technology industry is a strong plus
31

Analyst, Sales Operations Resume Examples & Samples

  • Provide support, respond to queries, receive and/or share information, explain, train, coordinate and negotiate with and/or direct customers, sales and other cross functional teams
  • Serve as the primary focal point for managing and coordinating, with both the internal and cross-functional organizations, communications and information dissemination to the Team
  • Form direct relationships with internal sales teams and where appropriate external customers / partners while working with internal cross-functional groups
  • Support of Customer relationship management with Sales account teams including participation on account team calls, customer conference calls and to provide guidance for on line ordering to both internal and external stakeholders
  • Develop relationships with internal and external stakeholders, help to create a close working team to engage and meet Customer requirements
  • Improve purchase experience & online quality by proactively partnering with cross functional Teams
  • Applies experience and judgment to make decisions or resolve issues within defined options or standard protocols
  • Does periodic reviews to ensure compliance of process and protocols for in scope accounts
  • Essential to have excellent verbal and written communication skills
  • Attention to detail is essential, with good administrative skills, multi-tasking capabilities and good at prioritizing workload
  • Stake holder management & engagement skills
  • Process simplification & real-time problem solving skills
32

Senior Analyst, Sales Operations Resume Examples & Samples

  • Supporting Country Channel Business Operations
  • Liaise with Contract Team on the agreement request as well as to provide guidance to new partners to complete Dell onboarding process and requirement
  • Work with Channel Operational Team to ensure partner training is schedule, partner training events (boot camp or hands on)
  • Follow up with partner on Rebate Program acceptance on a quarterly basis
  • To understand and be able to communicate/arrange training for partners about Partners benefit programs
  • Monitoring, motivation partners to submit deal registration/manage partners deal registration and follow-up with Channel Sales Team
  • New Partners to sign contracts or and renewals of the contracts
  • Constant reminders to Partners on Partner Competency status
  • Keep a record on partner information and up-date in various database if there’s any changes
  • Work Dell Distributors on the timely submission of the Sell-through and Inventory Reports with the correct data given
  • Collate and consolidate 2nd tier Performance on a quarterly basis
  • Arranging agenda whenever there’s partner visit
33

Senior Analyst, Sales Operations Resume Examples & Samples

  • Demonstrable experience in customer support in a cross functional environment
  • Strong sense of urgency / accountability / attention to detail
  • Proven ability to simultaneously manage multiple projects
  • Strong MS Office Skills, Excel in Particular
  • Experience with Salesforce.com is desired but not required as training will be provided
  • Provide outstanding customer service and sales support to EMC Field, Inside Sales and Renewal Sales Teams
  • Manage specific strategic assets within SFDC from cradle to grave
  • Collaborate with other internal departments & functions to get the required information within the set timelines
  • Implement creative ways to improve data quality and increase conversion rates
  • Provide strategic advice and help solve technical issues
  • Gather & analyze lead performance data
  • Produce regular reports
  • Fluency in written and spoken English
  • Train and enable EMC selling teams to leverage the Asset Management functionality within Salesforce.com
  • Assist selling teams in preparation for quarterly asset review to drive tech refresh opportunities
  • Monitor installed EMC assets entering the Tech Refresh window and work cross-functionally to gather, verify & collate asset and maintenance data needed by Field Sales in order to build TCO/ROI (Total Cost of Ownership/Return on Investment) analyses to drive timely tech refresh proposals
  • Ensure coordinated action on the lifecycle of assets/leads through reporting, reminders and escalations to Sales management
  • Facilitate rules of engagement between Field & Renewals Sales in order to ensure timely and appropriate outcomes, refresh and/or renew, for every installed asset
  • Responsible for transferring asset ownership between sales teams in order to always ensure a timely and appropriate outcome for each asset
  • Identify and coordinate resolution of data quality issues related to assets and maintenance. Also, document and help resolve root causes for recurring data quality challenges
  • Report and analyze performance across territories and products leveraging Salesforce.com
  • Support the registration for tech refresh and competitive swap promotions and incentives
  • Support the Area Finance Managers in the use of Salesforce.com in all aspects including, forecasting, asset management, reporting and dashboards
  • Analyse each outcome to ensure all elements are contained in the lead closed loop information and that appropriate Master Install Base data is constantly updated and accurate
  • Responsible to report and analyse outcomes and success and failure segments / geos / products
  • Use SFDC on a daily basis ensuring all data is accurate and up to date
  • Support Sales and Management with ad-hoc reporting and dashboards
34

Senior Analyst Sales Operations Inside Sales Resume Examples & Samples

  • The main task is to take full operational responsibility for the EMEA Inside Sales organisation
  • Comfortable working with Senior executives at all levels to ensure the successful execution of strategy through informed decision making
  • Recent experience with a variety of Enterprise tools including Salesforce
35

Analyst, Sales Operations Resume Examples & Samples

  • Compile data, generate reports, and provide analysis for assigned area. Assist in the development of reporting tools
  • Help define/refine and create processes and procedures; identify process improvement opportunities for cross functional integration including business case development, reducing operating time and cost justification
  • May assist in managing projects through completion including project tracking, monitoring, reporting and administration
  • Highly proficient at planning, organizing and prioritizing workload
  • Competence in Microsoft desktop applications with a strong knowledge of Excel, SharePoint and PowerPoint as well as 3 of the following areas: T-Mobile desktop operating systems, operations management, wireless services, process improvement methodology, and customer service
36

Analyst, Sales Operations Shared Services Resume Examples & Samples

  • Order Tracking, Renewal Opportunities Management and Creation on SFDC or equivalent CRM
  • Quoting and presales account research
  • Managing opportunity registrations
  • Generating Sales Data related Achievement Reports
  • Working on cases and resolve queries based on various process workflows & logical thinking
  • Manage and reassign opportunities on SFDC with Reconciliation of Revenue for respective territory
  • Training entry and intermediate transaction support members who come on-board
  • Work on process improvements and standardization in conjunction with the functional leaders
  • Collaborate and provide inputs on projects / UAT's as required
  • Experience in Partner Operations or Marketing Operations will be an advantage
  • Should also possess intermediate to advanced levels of Excel skills with good capability in driving and implementing excel based solutions
  • Exceptional verbal and written communication skills, organizational abilities, and proven attention to detail
  • Passion for competition and the ability to maintain personable working relationships with all internal and external customers
  • Demonstrated ability to work effectively with cross-departmental teams
  • Flexible to working in shifts and extended working hours per business requirements
  • Oracle11i
  • SFDC
  • Excel (Intermediate to Advanced)
37

Analyst, Sales Operations Resume Examples & Samples

  • B.A. in any field, preferably Business Administration or equivalent work experience
  • 3 - 5 years of experience in positions responsible for account management and sales support including fulfillment activities, inventory and shipment monitoring, and allocation for assigned customers or regions
  • Apply excellent customer service attitude and skills to meet objectives
  • Promote positive customer relations while protecting the best interests of the company
  • Respond effectively to sensitive inquiries or complaints from customers
  • Develop/maintain good working relationships with internal personnel and/or external contacts, including those with competing priorities and viewpoints
  • Customer Interface: maintain, improve, clarify and escalate customer communication as necessary
  • Reporting: Consolidate, format, analyze and validate data and present it to customer and/or corporate management on a daily/weekly basis
  • Recommending and driving alignment between customer and WD
  • Participation on projects
38

Analyst, Sales Operations Resume Examples & Samples

  • Proficiency in generating data visualization using Tableau
  • Proficiency in querying using SQL (PGAdmin/PostgreSQL specifically a plus)
  • Proficiency in generating data visualization using Tableau or Business Intelligence Tools
  • 2-3 years related experience & Comfortable working with all Microsoft applications
39

Analyst, Sales Operations Resume Examples & Samples

  • General knowledge of procedures and activities within own work area. Ability to relate actual day-to-day work to business priorities
  • Focused on learning the key aspects and duties of the job being performed
  • Handles detailed, structured problems
  • Contributes to own team/closely related teams through quality and accuracy of own output
  • Builds productive internal relationships. Collaborates with others to achieve objectives and ensure information flow
  • Customer facing experience necessary
  • Ability to manage multiple accounts and/or projects
  • Ability to drive root cause analysis to closure, interpret alternatives and present solutions
40

Analyst, Sales Operations Resume Examples & Samples

  • Monitor and drive action on key Help a Customer(HAC) submissions
  • Review daily report of escalations requiring special assistance and be accountable for the ones assigned to you
  • Customer focused attitude to drive the resolution for Sales team
  • Responsible for an escalation to ensure it is resolved correctly and to satisfaction of internal or external customer
  • Position is not customer facing but working internally with responsible business functions in Dell to drive closure
  • Good English language verbal and written skills
  • Work with resolution groups globally and across all business functions
  • Ability to summarize detailed case history into easy to understand updates that can be sent to Sales team
  • Ability to multi-task to use multiple tools and handle multiple escalations at same time
  • Ability to handle changing priorities on daily or hourly basis due to the needs of the business
  • Detailed orientated to track multiple instances simultaneously
  • Audit HAC incidents to ensure resolution group is following correct HAC processes
  • Work on Executive Escalations and is able to action end to end
  • Care/Sales Support experience preferred
  • Customer Experience Focused
  • Problem solving and solution oriented
  • Self-management, multi-task driven
  • Fluent in professional communication in both English and other local languages - written and verbal
  • 4 to 6 years with graduation, if post grad - 2 +
41

Sales Analyst, Sales Operations Resume Examples & Samples

  • Accurately extract, transform and format information from multiple data sources using strengths in SQL, Oracle and Excel. Develop leading indicators from various sources that provide management insight to developing trends and make recommendations for action
  • Develop expansion plans to proactively identify new regions and territories, based off historic growth performance and market data, where we might place incremental resources
  • Combine and interpret data from various sources to generate business intelligence and management reports
  • Present complex data and analysis succinctly to sales leadership, including recommendations
  • Partner with sales leadership to understand and develop the business needs and provide the reporting and analytics to support this
  • Familiarity with commissions and compensation a plus
  • 4 + years sales analysis or sales operations experience
  • Expertise with the computer systems and data manipulation which should include Oracle, Cognos, Sql, Excel, and Tableau
  • Ability to manage large volume of information while retaining high attention to detail
42

Junior Sales Analyst, Sales Operations Resume Examples & Samples

  • Accurately extract, transform and format information from multiple data sources using strengths in SQL, Oracle and Excel
  • Collaborate with sales management to analyze territories based on current territory structure, sales, logistics, and market potential. Design and manipulate these in Territory management software and provide summary output for approval and processing
  • Design and develop necessary applications to automate data mining, quota generation processes or assist report generation
  • Assist with the design and maintenance of territory/product structure in Oracle
  • 2 + years sales analysis or sales operations experience
  • Keen understanding of medical industry and market trends
  • Expertise with the computer systems and data manipulation which should include Oracle, Cognos, Sql, Excel, Terralign and Tableau
  • Familiar with SF.com and Wave analytics
  • Highly collaborative team player while able to work independently
  • Ability to embrace change, be flexible and thrive in a highly dynamic environment
43

Analyst, Sales Operations Resume Examples & Samples

  • Supports Directors and Managers on tasks and projects that may be assigned
  • Coordinates meetings both internally and externally
  • Facilitates sales information flow
  • May serve as primary interfaces with other internal functions, based on business Unit and/or regional requirements
  • Works on assignments that are semi routine in nature where ability to recognize deviations from accepted practice is required
  • Managing itinerary of visiting executives, Directors and Managers
  • Booking Hotel and Flight Reservations for Executives and Managers when going on business trips
  • Creating expense reports for Executives and Managers for customer and partner meetings via Concur Expense Tool, request access via Dell IT SRMS
  • Payment Process (Ariba, FSR, iSupplier) of raised Purchase Requests/Orders
  • Document Management (Permits, Contracts, Billing Invoices and other important documents)
  • Management of Petty Cash and its use
  • Advanced knowledge of software programs Windows and MS Office applications
  • Strong writing, analytical and problem solving skills
44

Analyst, Sales Operations Resume Examples & Samples

  • Co-ordinating, conducting and documenting the most complex order processing projects and communicating results to management
  • Supporting our Sales Representatives at all stages of the sales process through to portal and online ordering problem resolution
  • Keeping up to date with product developments within the business to eliminate order processing problems
45

Senior Analyst, Sales Operations Resume Examples & Samples

  • Perform daily review of International Order Bookings
  • Coordinate solution commit dates with Field Business Managers, Manufacturing and other sources of supply
  • Provide expertise to field Business Managers and in-country Business Operations on all aspects of order fulfilment, including lead time, availability & product alternatives
  • Support each International Geo on a day-to-day basis with priority orders, backlog queries/escalations for all storage product related issues regardless of source of supply
  • Manage available product against International Sales priorities/escalations whilst achieving maximum possible field (sales and customer) satisfaction and optimising EMC’s inventories
  • Acting as key interface with EMC Manufacturing, External Manufacturing, Supply Chain Management and Logistics on behalf of field sales operations
  • Participate in ongoing projects to enhance the performance of the Business Operations group
  • Interface with the wider Global Business Operations team based in U.S
  • Ability to build strong network
  • Reputation of performance
  • Passionate, business focused
  • Excellent soft skills
  • Strong systems skills with proven excellence Microsoft Office particularly Excel and PowerPoint
  • Sense of urgency / quick thinking
  • Ability to work with global and multi-cultural teams across different time zones
  • Ability to work well within a small team and enjoy working in a fast-paced environment
  • Good analytical and problem-solving skills and ability to negotiate in a complex and dynamic environment
  • ERP experience(SAP)
  • CRM software knowledge
  • Customer centric
  • 2-3 years in a similar role or business environment a distinct advantage
46

Senior Analyst, Sales Operations Resume Examples & Samples

  • Manages regional Standard Price List (SPL) for distributors
  • Collaborate closely with Sales, Channel Label Enablement, GOR, WW Packaging Engineering, Global Product Group team
  • Maintain product configuration offered to the partners
  • History back up of all past and current offerings
  • Standardized description via central naming convention database
  • Manage industry standard labelling for all partner-facing documentation
  • Manage distributors ID to keep logistics informed of available orders
  • Drive resolution to any SKU or VPN related issues
  • Keep track of FGA systems spin status
47

Analyst, Sales Operations Resume Examples & Samples

  • Provide Salesforce application support to the commercial organization via the CRM Help case queue which includes bulk data uploads, technical error resolutions and help with processes/training
  • Assign incoming leads to appropriate Sales Representatives using pre-defined territory and rules
  • Monitor ageing cases and escalate as necessary based on predefined guidelines. Work with stakeholders to complete data clean ups on a timely basis
  • Manage, organize, clean up (LEAN) and improve all existing reports significant to the sales organization
  • Perform and understand data pulls and analysis from various sources. (Salesforce.com, Product Database, etc.)
  • Answer reporting, data and workflow questions from stakeholders. Communicate the significance of reports with an understanding of what drives success at S&P Global
48

Analyst, Sales Operations Resume Examples & Samples

  • Support markets with order or inventory inquiries
  • Coordinate with Customer Service on shipping discrepancies
  • 4-year degree is required
  • Advanced knowledge and experience with Excel, Word and PowerPoint
  • JDE and Cognos experience is a plus
  • Detail oriented and enjoys working with numbers
  • A proactive individual who displays problem solving skills
49

Senior Analyst, Sales Operations Resume Examples & Samples

  • Apply a higher understanding of the underlying principles of a professional discipline - typically obtained through formal study
  • Knowledge of procedures and activities within own work area
  • Ability to relate actual day-to-day work to business priorities
  • Ability to work escalations with a high level of customer service to resolve the issue for the customer and to ensure Dell policies are upheld
  • Be a resource for team members to ensure procedures are being followed when in question
  • Onsite team lead to assist in management of the growing team in Chennai
50

Senior Analyst, Sales Operations Resume Examples & Samples

  • Exclusively focusing on Sonicwall business, Achieve focus goals by providing sales support to the team as well as our customers
  • Drive the business. Provide on-going Sonicwall tailored sales assistance for deals through the Dell strategic reseller channel. Position Sonicwall to clients, lead discussions, present demos, and provide sales assistance to bring deals to close
  • Ensure opportunities/leads are logged in Salesforce and accounted for in sales reporting
  • Represent our brand onsite at Dell; host events, trainings, and build this business; you will motivate teams, network, and keep Dell excited about Sonicwall
  • Collaborate with different sales segments to make sure each of Dell’s onsite sales teams are on a successful trajectory
  • Be a trusted partner to both local Dell management as well as the Dell salesforce
  • Provide business updates to Sonicwall partner managers; share feedback and ideas; iterate and implement new initiatives
  • Have a resilient, entrepreneurial, go-getter attitude to crush metrics and drive our business on the ground!
51

Senior Analyst, Sales Operations Resume Examples & Samples

  • Develops report specifications of data requirements and provides analysis to resolve business-related problems
  • Improves reporting processes whenever possible
  • Compiles and prepares statistical data used in the analysis of operational performance of designated functional area
  • Assists in managing projects through completion including project tracking, monitoring, reporting and administration
  • Communicates project status through publishing high quality project reports and presentations
  • Evaluates business process implications of system requirements and assesses possible redesign recommendations
  • Creates documentation and ensures readiness for all projects
  • Documents business case analysis and assists in translating business requirements into process/functional design/system solutions
  • Assists in the development of project plans including the creation of detailed work plans and timelines using project management tools
  • Works with project manager(s) to ensure the integrity and completeness of the solutions delivery process
  • Knowledge of job associated database/software/documentation
  • 4-5 years of relevant experience
52

Senior Analyst, Sales Operations Resume Examples & Samples

  • Perform daily analysis of Cork Order Bookings for Corporate
  • Provide expertise to Senior Management on all aspects of order fulfilment, including lead time, unit status, orders & booking predictions
  • Support GMO Cork on a day-to-day basis with backlog information, bookings trends & chairing meetings
  • Acting as key interface with Corporate reporting & queries
  • Participate in ongoing projects to enhance the performance of the GMO Cork
  • Work with Business Intelligence team to enhance changing business needs
  • Strong systems skills with proven excellence Microsoft Office particularly Excel and PowerPoint & BobJ an advantage
  • Innovation & breakthrough thinking
  • Reputation of performance & attention to detail
  • Passionate, results driven & business focused
  • Third level qualification as minimum requirement
53

Pricing Analyst, Sales Operations Resume Examples & Samples

  • Work with Business Units to manage and maintain price recommendations, distributor price book, and price floors on all parts
  • Work with Sales and Business Units to ensure accurate pricing on all sales orders
  • Seek out opportunities for continuous improvement in pricing practices
  • Design and support pricing processes that are simple, accurate and effective
  • Ensure that Micron pricing consistently reflects current market conditions
  • Perform pricing analysis in support of driving the best pricing decisions
  • Monitor sales agreements to ensure that the agreements with customers are supported
  • Be highly motivated and self-managed
  • Have interest and aptitude for understanding business processes, both within Sales and across all of Micron
  • Have a sense of urgency and the ability to deal with change and the shifting demands within the business environment
  • Have strong analytical and problem-solving skills
  • Be able to manipulate and understand complex data sets
  • Be proficient in Microsoft Office, especially Excel, and some experience in other reporting or analytical software
  • Have a personal commitment to excellence
  • Have excellent organizational skills and attention to detail
  • Have strong interpersonal and communication skills
  • Be able to work under pressure and respond to tight deadlines
  • Bachelor’s Degree or MBA and 3+ years related work experience in areas such as Pricing, Sales, Business Process Analysis, Marketing, Financial Analysis, Planning or Accounting or related field. Experience in a high-tech company a plus
54

Data Analyst, Sales Operations Resume Examples & Samples

  • Support and enhance the usage of our primary Client Relationship Management system (Salesforce.com), and related auxiliary systems
  • Drive sales performance results with trend analysis, territory mapping and target identification
  • Evaluate and implement process and system improvements to enhance effectiveness and efficiency
  • Create and provide reporting as needed, including data regarding pipeline, forecasts, closed sales and various dashboards
  • Participate in cross-functional projects to enhance the flow of information between systems and teams
  • Develop status reports; collect information and updates from key personnel and project teams managing the processes and consolidate for management reporting
  • Provide timely ad hoc solutions to address urgent Senior Management information requests
  • Undergraduate degree, preferably in a related business/information systems discipline
  • Prior experience in supporting a sales team is preferred
  • Experience with CRM Administration, Salesforce.com is strongly preferred
  • Experience with Data Analytics Tools, Tableau and/or Power BI, preferred
  • In lieu of an undergraduate degree, associates’ degree with at least 5 years of applicable experience
  • Demonstrate a strong business acumen, with an understanding of sales, marketing, and related information systems
  • Acute attention to detail and the ability to process large amounts of data with a high level of accuracy
  • Must be customer service-oriented, striving to provide timely and thorough responses to internal inquiries
  • Skilled in preparing detailed reports/documentation on a timely basis
  • Ability to work independently or under general direction
  • Ability to manage competing priorities and deadlines so as to provide the greatest benefit to the team
  • Must be proficient with Microsoft Office Suite, with strong Excel formula experience preferred
  • Capable of adapting to various software applications
55

Analyst, Sales Operations Resume Examples & Samples

  • To handle or follow up with customers queries related to order status/credit card details
  • Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package
  • Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics
56

Senior Analyst, Sales Operations Resume Examples & Samples

  • Liaises between the customer/partner and sales organization,
  • Focuses on delivering a positive customer or partner experience, facilitates product and sales information flow, drives sales operations process improvements
  • Serves as interface for order status and handles order escalation and SKU management, may serve as primary interfaces with other internal functions, based on BU and/or regional requirements
  • Taking around 5-10 inbound phone calls; Make around 15-25 outbound calls to acquire and follow up; Email Management and correspondence
  • Perform Inside sales role, which primarily takes requests via email or on an inbound phone queue and sells direct to the consumer; responds to customer inquiries; may direct customers to website or other company resources for information; works effectively in a team environment
  • Learning a broad range of Dell technology, products, and services and is able to identify how these products and services align to customer needs; able to explain technical, industry, and market facts to position Dell as a competitive solution
  • Cooperates and collaborates with colleagues, cross-functionally, to support the sales process; understands the administrative and operational requirements of the job; demonstrates good judgment in analyzing information to make routine decisions and follows up with outbound calls
  • 2-3 years of relevant experience or equivalent combination of education and work experience
  • Strong knowledge of the full range of 3 rd party software technology, products, and services and is able to identify how these products and services align to customer needs
  • Strong industry and competitor knowledge
  • Strong customer relationship skills
  • Independently develops solutions that are thorough, practical, and consistent with functional or customer objectives
  • Works with minimal direction -Work is guided by operational and project objectives
  • Willing to be responsible for specific programs, customers and/or projects
  • Provide technical guidance or influence the work of others
  • Updates leadership on project/activity status
57

Analyst, Sales Operations Resume Examples & Samples

  • Strong analytical kills
  • Ability to be strategic and at the same time with an operational hands-on approach
  • The candidate will suit to perform not only high-level planning/strategic activities, but also range easily to daily operational tasks (from data crunching to spreadsheet modeling)
58

Senior Analyst, Sales Operations Resume Examples & Samples

  • Develops reporting requirements to resolve a variety of business-related problems and optimize analysis capability
  • Streamlines processes and develops best practices around business intelligence and management and communicates processes and results to senior executives and management
  • Participates in and drives strategic discussions around business activities and identifies and recommends productivity improvement opportunities. Tracks performance of the organization against strategic and tactical objectives
  • Provide strategic technical insight with respect to each functional area and share expertise on concerns with integrating with other current systems. Assists with the development of project plans including the creation of detailed work plans and timelines using project management tools
59

Analyst, Sales Operations Resume Examples & Samples

  • Provide presales and post sales operational support
  • Research data alignment problems, and deliver solutions working cross-functionally to resolve
  • Liaise between the customer/partner and sales organization
  • Serve as primary interface with other internal functions
60

Senior Analyst, Sales Operations Resume Examples & Samples

  • Must be a highly motivated and goal-driven individual who is passionate about what they do
  • Qualified candidate should have excellent organizational skills; be able to multi‐task; be a self‐starter and able to work with little supervision
  • Able to work independently and deliver results with minimal guidance
  • Excellent interpersonal, written and oral communication skills
  • Attentive to details and thorough
  • Must be able to quickly adapt to changing needs
61

Senior Analyst, Sales Operations Resume Examples & Samples

  • Works on SFDC reporting, Trip reports, publishing spiff reports etc
  • Activities include evaluation, analysis, documentation of requirements and translation into proper solution specifications
  • Understands the business implications of solutions, and assists in defining the solutions to support any future business requirements
  • Provides analytical support to a business unit, segment or function
  • Bridge between sales, finance and Project team to provide necessary and accurate information
  • SFDC Reporting is must
  • 2-4 years’ experience in high performance sales, finance, business intelligence, or sales operations organization
  • Microsoft Access and SQL experience a plus
  • Demonstrated ability to drive initiatives with cross functional teams
62

Senior Analyst, Sales Operations Resume Examples & Samples

  • Actively participates in process improvement programs cross- functionally to drive efficiency and accuracy while improving service levels
  • Evaluate & research a diverse range of problems and communicate effectively to deliver solutions which may require cross-functional involvement to resolve
  • Apply analytical skills to evaluate and interpret complex situations/ problems using multiple sources of information from various tools including but not limited to GAMA, SFDC, IMAP, and Microsoft Excel
  • Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions
  • Drives process improvements and productivity enhancers. May serve as primary interfaces with other internal functions
  • Leverages business acumen and financial acumen to give advice and execute program delivery
  • Regularly exercises discretion and independent judgment on business matters
  • Collaborates well with team members, cross-functional groups, sales, and leadership
  • Ensuring delivery of high quality work for all assigned tasks
  • Advises and councils key leadership on the latest principles, practices, and/or technologies and their practical applications as related to their work
63

Senior Analyst, Sales Operations Resume Examples & Samples

  • Collaborate with Marketing and Sales Operations team members to assist in the development of periodic sales force call plans and territory alignments
  • Provide accurate reporting of call plan metrics to sales and marketing teams through the timely publication of standard call planning metrics, dashboards and/or reports
  • Collaborate with Marketing and Compliance teams to validate and load marketing assets in SFA system
  • Creates and maintains organized documentation and reports, and continually works to improve internal program processes
  • Provides responses and resolutions to documentation issues with appropriate internal and external parties
  • Builds, maintains and promotes positive and professional working relationships with associates and management
  • Attends and contributes to weekly staff meetings to effectively communicate with all members of the department to keep everyone abreast of current issues
  • As the central point of contact with the field, provides persistent and timely follow-up with sales representatives, physician offices, etc
  • Cross-trains within Sales Operations as well as participates in interdepartmental training to ensure alignment with Corporate goals
  • Completes special projects as deemed necessary by management
  • Minimum of a Bachelor's degree (or equivalent) and up to 2 years of experience. Bachelor of Science/Arts degree in Business Administration or related business field preferred
  • 1-2 years minimum working in Sales Operations function and/or Pharmaceutical company and familiarity with sampling and Sunshine Act preferred. However, a combination of experience and/or education will be taken into consideration
  • Must possess excellent communication, analysis, writing and organization skills. Must possess computer skills with working knowledge of Microsoft Office Suite and SAP
  • Experience with salesforce.com is preferred
  • Ability to read and interpret complex business and/or technical documents, as well as write comprehensive reports and detailed business correspondence
  • Ability to work with peers, managers or directors, and other departments to communicate known concepts
  • Must have a basic understanding of statistics and can draw and interpret bar graphs
  • Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis. Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems