Global Sales Operations Job Description

Global Sales Operations Job Description

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Global sales operations provides guidance related to Code of Business Conduct and Ethics and Legal Corporate Compliance policies and the BU-specific Compliance policies;.

Global Sales Operations Duties & Responsibilities

To write an effective global sales operations job description, begin by listing detailed duties, responsibilities and expectations. We have included global sales operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Collaborate with worldwide sales and services finance and accounting to develop sales incentive compensation administration and, when required, arbitrating or clarifying the application of sales compensation program policies and procedures
Work with Finance, Sales and Marketing managers to support the development of global sales programs such as install base retention, refurbished business, demo programs, escalations and special conditions other requests from the Regions
Reconciliation of Weekly/ Monthly and Quarterly Revenue Reports
Support, and often lead, ongoing programs/projects involving Global Field Operations
Responsible for ensuring product, forecast, and opportunity updates/changes deployed by our Solution teams in CRM are accurate, on time, and communicated clearly to Global stakeholders
Serve as a liaison and representative of Global Field Operations on cross functional team projects and work closely with GEO counterparts
Ad hoc reporting and analysis as needed using various query tools and data systems
Lead annual vitreous plant capacity analysis process by evaluating existing capacity for each plant, identifying capacity bottlenecks and ultimately, working with the plants to develop projects required to eliminate those capacity bottlenecks in order to maximize existing bricks and mortar capacity
Evaluate future capacity by using technical and financial feasibility factors
Lead and support projects to standardize Global Sales and Operations and Planning processes and tools between all regions

Global Sales Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Global Sales Operations

List any licenses or certifications required by the position: APICS, PMP, PMI

Education for Global Sales Operations

Typically a job would require a certain level of education.

Employers hiring for the global sales operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in MBA, Business, Finance, Business/Administration, Engineering, Management, Computer Science, Education, Mathematics, Marketing

Skills for Global Sales Operations

Desired skills for global sales operations include:

Any business intelligence platform would be an advantage
Process and technology techniques
Salesforce.com and provide Salesforce training on specific tasks as needed
Excel
Finance
Good financial acumen
IFRS
Legal and compliance policies
MBA
Telecom markets and business model creation

Desired experience for global sales operations includes:

Solid executive communication skills – must be able to effectively represent your ideas and points of view with global sales leaders
Must have excellent knowledge of Salesforce.com CRM applications
3-5 years experience in Sales Operations, Business Operations, or Program Management
Salesforce.com experience/use
Enterprise software/reporting experience
Responsible for developing new product demand and supply plans (ramp up plans, inventory builds, ) for all global new products in compliance with the Global Vitreous New Product Rules of Engagement

Global Sales Operations Examples

1

Global Sales Operations Job Description

Job Description Example
Our company is looking to fill the role of global sales operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for global sales operations
  • Establish a Global S&OP analysis and communication process as an output of the various regional activities
  • Obtain, calculate, compile and communicate Global Accounts forecast
  • Reviews and analyzes reports detailing forecast indicators, run rate trends, and other project data-related analysis, providing recommendations as appropriate
  • Track Shipment v/s forecast and provide relevant info to teams impacted
  • Manages the EOS product migration communication, EOS lock down dates updates, inform Catalog teams, provide updates based on inventory / EOS
  • Coordinates team members by providing relevant business inputs
  • Manages global accounts stock clearance, engage with supply chain or Planners to balance stocks
  • Serves as a subject matter expert to other departments on above topics for global account
  • Participates in Global forums with relevant account / region insights
  • Partner with global sales and services teams to understand and diagnose new business requirements, regional needs, market maturity or readiness, and pain points for prioritization and delivery
Qualifications for global sales operations
  • Proven experience in direct customer interaction incl
  • Must have a deep understanding of the issues and the opportunities arising from doing business across language, culture, currency and political system boundaries
  • Ability to adapt to changing trends and international market conditions build rapport across cultural borders
  • Bachelor’s degree in Business Administration, Management, Marketing or a related field required
  • You have 5+ years of Global Program Management or Project management experience, 5+ years of relevant business experience within Channel Operations or Distribution management
  • You’re fluent core systems & tools (SFDC, HIVE)
2

Global Sales Operations Job Description

Job Description Example
Our growing company is looking to fill the role of global sales operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for global sales operations
  • A well-rounded experience in the company, working with different departments in the business, rather than being focussed in one area
  • The opportunity to be involved in key business decisions, not just to see them happen
  • The opportunity to improve core skills including organisation, communication and time management
  • Access to senior leaders in the business and the opportunity to begin building a professional network
  • The chance to participate in different networks, projects, charity work and sports teams
  • Lead end to end operational process for ELA Renewals including determination of future opportunity set, data validation and loading opportunity set into SFDC to provide appropriate future visibility of pipeline
  • Monitoring the accuracy of sales reports and sales intelligence the efficient distribution of reports
  • Business Partner for End-User Computing Leadership
  • Participate in a leadership capacity within Global Product Operations Centre of Excellence supporting the identification and adoption of Best Practices across Product Groups
  • Representation of End-User Computing and where appropriate all Product Groups on key operational projects and Centres of Excellence including but not limited to Territory & Account Planning, Pipeline Optimisation, Opportunity Execution, Forecasting and Quota & Commissions
Qualifications for global sales operations
  • Valid work permit o visa
  • You’re a strong end to end thinker with the ability to develop enterprise-wide global processes and solutions
  • You understand and can articulate the cloud business model and the industry trends and metrics that surround it
  • You have strong analytical and business modeling skills
  • You thrive in a startup environment and can be proactive in solving problems in and outside of your area
  • You have US work authorization
3

Global Sales Operations Job Description

Job Description Example
Our company is growing rapidly and is looking for a global sales operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for global sales operations
  • Coordinates planning activities with other functions and stakeholders within the company
  • Facilitates quarterly business reviews
  • Assist in completing and/or coordinating activities as related to assigned special projects
  • Research and compile a variety of moderately complex data to include creating spreadsheets or databases for maintaining and reporting management information
  • May assist with conducting competitive reviews for benchmarking performance, measuring service offerings, responding to internal/external inquiries, and/or determining technical capabilities
  • Supporting customer queries across billing, fulfilment
  • Visibility and accuracy with Business Development (BD) team leaders and FP&A, construct, manage and report on revenue forecasting using automation/forecasting tools
  • Drive adoption of forecasting tools and dashboards within respective regions through a single and consistently managed process
  • Ensure global data integrity through accuracy of required input
  • Formulate a global BD process that while accounting for regional opportunities, brings measureable efficiencies and impact to funnel optimization and revenue goal achievement cross our BD teams and businesses
Qualifications for global sales operations
  • Able to work through ambiguity, conduct research, and problem solve in order to complete a task
  • 15+ years experience, with at least 5 years building and developing relevant sales or sales support teams
  • Strength in researching, understanding, distilling and communicating complex business issues, ideas and analyzing business impact
  • At least 2 years of work experience in a Customer Service function in a Multinational/BPO/Shared Services environment
  • Able to work in a shifting schedule
  • Position is for a 2 year Fixed Term Contract
4

Global Sales Operations Job Description

Job Description Example
Our innovative and growing company is hiring for a global sales operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for global sales operations
  • In conjunction with product marketing, define a process and develop the material and tools to continuously provide BD teams with current benefit, feature and competitive based information required to effectively sell our platform and services vs
  • Drive best practice standards of performance, techniques and tools that drive BD activities and results and track and report on these activities on a periodic basis
  • Partner with regional BD leaders on business planning and strategy and support regular updates to quotas, headcount, and Business Development plans
  • Regionally review the weekly forecast and metric reports and provide analysis and recommendations for BD leadership
  • Partner with Enterprise Applications to manage change process and adoption of new tools and processes
  • Monitor the accuracy and efficient distribution of reports and other intelligence essential to the BD organization and Executive leadership
  • Working in conjunction with Enterprise Applications, develop and define processes to optimize efficiency utilizing tools and technology
  • Manage BD PM who will interface with the Enterprise applications team to define requirements and business rules and act as the single point of contact for all BD related system and technology requests
  • Develop strategic roadmap to support new partner / channel programs from a sales and partner operations perspective
  • Provide basic end-user support for Salesforce.com
Qualifications for global sales operations
  • Minimum 2-4 years related experience in Sales Operations focused on software renewal sales and/or compliance
  • Problem solver with excellent attention to detail
  • Experience developing and managing sales commission plans for both direct and channel/alliance sales, multiple currencies
  • Bachelors (Master’s degree preferred) in Business Administration or relevant field of study
  • 10+ years in a leadership role overseeing sales, sales operations, or field operations professionals and functions
  • Demonstrated business knowledge and highly relevant and recent experience in the sales or services operations functions at the executive level
5

Global Sales Operations Job Description

Job Description Example
Our company is growing rapidly and is looking for a global sales operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for global sales operations
  • Maintain fully staffed team of process and business analysts, data analysts and data governance professionals
  • Continually evaluate processes and procedures related to sales compensation administration and recommend/implement improvements globally
  • Responsible for CoE process, programs, projects, partnering and supporting Global CoE Leaders with their specific needs around pipeline, forecasting, and territory planning
  • Collaborate and share best practices across GEOs and teams
  • Responsible for building strong partnerships with our Business and GEO partners, allowing the shared services to support the various changing business priorities
  • Oversight of the administration of the SCA MPA process to ensure key customer agreements are completed in a timely and successful fashion
  • Catalog where we have contracts and where we don’t
  • Managing the full territory & quota management process, including governance of accounts and territories, sales coverage design and deployment of individual quotas
  • Driving the roadmap for sales enablement technologies, partnering with vendors and corporate IT, and ensuring full adoption of processes and systems
  • Leading a team of globally distributed and diverse process and technical professionals, matrix business partnering organization, to ensure successful results of programs and initiatives
Qualifications for global sales operations
  • Proven experience implementing leading-edge methodologies, tools, and processes to out pace industry and market competition
  • Solid analytical skills to engage business leaders on business terms and deliver business solutions
  • Demonstrated budgetary management, people management, and resource allocation experience
  • Ability to work independently to develop analysis, generate insights from complex quantitative and qualitative data and effectively develop and summarize conclusions and recommendations from appropriate data sources
  • Minimum 5-7 years related experience in Sales Operations or Business Operations role in high technology industries
  • Proven track record of process transformation success on enterprise or organizational initiatives in high tech companies

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