Global HR Operations Job Description

Global HR Operations Job Description

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Global HR operations provides valuable input and expertise to the Management Team and all other employees on Employment Law, HR Policies, HR Processes, Compensation & Benefits, Learning & Development, etc.

Global HR Operations Duties & Responsibilities

To write an effective global HR operations job description, begin by listing detailed duties, responsibilities and expectations. We have included global HR operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Maintain a working knowledge of other HR teams’ processes, data usage, and interactions with HRMS to make informed decisions and recommendations on how we better integrate our systems and processes
Support/drive initiatives and efficient processes, in close alignment with global HR partners, in the areas of learning/training, leadership, performance and succession, talent acquisition/recruiting organizational development efforts
Lead the HR team members and give functional direction according to the global regional strategies and concepts ensuring a harmonized approach to all relevant HR processes (one voice to the customer)
Assists in the preparation of reports, graphs, and presentations using spreadsheet and graphic software utilizing Excel, Word, PowerPoint, and other applications such as SuccessFactors, as required
Leading a team of professionals responsible for On site activities execution related to Onboarding, Life cycle & Exit processes for hourly population (union process)
Responsible to coordinate annual processes delivery like Profit sharing, external & internal audits
Ensure Compliance in hourly documentation related to Onboarding, Life cycle & Off boarding processes per country regulatory changes, local legislation & Data Privacy regulations for covered sites
Interface with with the global leadership team and regional leadership teams to develop sound HR processes/systems and ensure that the same is performed and implemented in One Goodyear Way
Develops an integrated plan that includes project deliverables, strategic alignment, cost management, enterprise-wide impacts, milestones, risks, assumptions, constraints, change management and overall program investment
Negotiates for human, financial and other resources, liaises with external and internal partners

Global HR Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Global HR Operations

List any licenses or certifications required by the position: SPHR, PHR, GPHR, GMS, CRP, PMP, HR, SHRM, HRCI, CCP

Education for Global HR Operations

Typically a job would require a certain level of education.

Employers hiring for the global HR operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in MBA, Business, Human Resources, Business/Administration, Education, Management, Human Resources Management, Graduate, Supervision, Technical

Skills for Global HR Operations

Desired skills for global HR operations include:

Processes
Integration requirements
Program and project management principles
Tools and methods
California and federal HR/labor law
Employment legislation and corporate guidelines related to all employment practices
Compensation
Compensation & Benefits
Especially in Excel
Excel

Desired experience for global HR operations includes:

Coaches and mentors project resources on developing and maintaining project plans, objectives and schedules that support program objectives
Help drive the development and on-going governance of an Operations Support “play book”
Manage the intake of all requests for enhancements to process, policy, system design, reporting and global data
Evaluate the need to expand or defer enhancement requests with defined criteria and make recommendations to the Global Integration Lead
Assist in the analysis of impacts of enhancement requests on other areas of HR and other HR projects, supporting budgeting approval and prioritization
Manage the progress and completion of all enhancements evaluating and reporting status to HR Operations Leadership

Global HR Operations Examples

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Global HR Operations Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of global HR operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for global HR operations
  • Provide progress updates of enhancements to global HR Operations Team
  • Conduct regular audits within the following systems to confirm accuracy
  • Support systems implementation projects from a HR functional perspective as a business and systems analyst
  • Create test scripts, test planning, and execute user acceptance testing with IT and HR business partners
  • Support change management strategies
  • Drive the Enterprise Standards implementation while reflecting local needs
  • Drive key stakeholders’ engagement through a transparent operating rhythm and ensure deep understanding of key stakeholder expectations
  • Responsible for key GO HR initiative communication and collect feedbacks for continuous improvement
  • Support annual individual income tax settlement and retirement pension program
  • Act as local GMS contacts, support the local contracts & process
Qualifications for global HR operations
  • Supervise progress of audits recommendations and coordinate corporate review sessions
  • Support local M&A activities to ensure the smooth transition for GO HR scope activities
  • Lead GO HR post migration follow-up actions
  • Fluency in the local language and English, with professional verbal & written communication skills
  • Develop a strong pipeline of global, diverse talent within the Manila Administration Center team and across the Request Management team
  • Experience using Service Center technologies, ticket management, knowledge management, telephony / IVR, document management
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Global HR Operations Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of global HR operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for global HR operations
  • Manages calendar for VP and Directors, schedules appointments
  • Makes travel arrangements as needed and inputs all information into the calendar while also informing the appropriate parties involved
  • Assists with preparing business expense reports on VP and Director’s behalf utilizing Concur application
  • Assists in ensuring invoices and purchase orders are paid and sent through Vendor Invoice Management (VIM)
  • Routinely plans and coordinates meetings and events by coordinating calendars, scheduling catering, ordering audio-visual equipment, working with Corporate Meeting Management (CMM) and Travel Department when required, working with facilities to ensure room configurations, finalizing agendas, preparing materials
  • Assists with coordination of information to support projects and initiatives across global operations
  • Assists with development of meeting materials
  • Coordinates communications across global operations HR teams – manages internal Fusion site, maintains distribution lists, sends communications
  • Prepares and submits certain HR transactions such as PAFs
  • Maintains Organization Charts for global operations HR teams
Qualifications for global HR operations
  • Gathers Organization Charts for global operations teams, as requested
  • Produce HR scorecards for all global operations teams on a quarterly basis
  • Orders office supplies, equipment, and assists in helping the team with ordering and shipping of material as needed
  • May assist in coordination of special projects and department activities in Marlborough location
  • Completes special project work as assigned
  • Continuously learns new systems as required by BSC as it relates to their day to day duties
3

Global HR Operations Job Description

Job Description Example
Our company is growing rapidly and is hiring for a global HR operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for global HR operations
  • Identify and optimize systems to enable and ensure transparency in our processes, and accountable for data accuracy across all systems
  • Travel on an as needed basis when assistance is required at meetings (very rare occurrence)
  • Conducts all aspects of the job with appropriate level of confidentiality and sensitivity to employee and organizational data by storing documents carefully and not disclosing confidential information except on a need-to-know basis
  • The Shift Supervisor will oversee the daily operations of the GSOC
  • Performance Reporting Support – Assist with running of performance reports to gauge company status during performance events
  • Responsible to implement and support On site new organizational enterprise standard tools aligned with global strategies, T&A process alignment to global enterprise standard requirements and operational support in projects implementations, transfers or closure of M&A and divestitures
  • Develop a strong partnership with business and HRM`s through effective communication and early identification of requirements & service problem solving
  • Drive a team strong Performance Development through clear expectations & priorities, continuous insights and ongoing development, including id of training needs
  • Day to day management of B-1 business visitor compliance program
  • Liaise with Immigration partner to assess global business travel and immigration requirements
Qualifications for global HR operations
  • Solid analytical skills and process mindset, including the proven ability to drive process improvements
  • Should have at least 5 - 7+ years of professional administrative experience working in similar industry
  • Must have experience taking direction from all types of management styles and able to follow and carry through with those directions
  • Must have experience in being pro-active and working with little direction when applicable
  • Must have experience working in a team environment
  • Analytical skills required – ability to generate data, create charts and graphs for presentations
4

Global HR Operations Job Description

Job Description Example
Our company is growing rapidly and is looking for a global HR operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for global HR operations
  • Provide leadership around the development and ongoing enhancement of Multi Rater and Employee Survey tool, including related policies and processes
  • Drive the technical approach to Multi Rater and Employee Survey processes
  • Assist Global Mobility Specialists with creation and maintenance of training materials and other program materials
  • Manage accessibility to Directors complex diary – set up relevant arrangements
  • Deal with Directors post and e-mails efficiently, actioning them when necessary without further reference to their boss
  • Organize and arrange travel itineraries of Directors, local and overseas, coordinating with counterparts in other locations
  • Organize conferences, workshops and events at both a Domestic and International level
  • Prepare presentations/ slide shows, using own ideas and designs as required
  • Build, develop and maintain relationships with key external/ internal customers and build cross-functional network within the peer group
  • Ensure fluid communication is maintained with directors at all times especially when travelling
Qualifications for global HR operations
  • Minimum 6 years’ work experience with demonstrated achievement and leadership in HR, finance and/or operations/service-oriented environment, prefer to have payroll operation experience
  • Leadership experience in a complex customer services orientated operational environment
  • Demonstrated effective project management and implementation of business change initiatives achieving service excellence objectives and simplification deliverables
  • Must display professionalism, leadership qualities and positive attitude, and an above and beyond approach with every task and the job as a whole providing an excellent example for those he/she comes in contact with
  • Must have experience in scheduling and coordinating meetings
  • Must have experience in supporting people remotely in different time zones and interfacing with others globally
5

Global HR Operations Job Description

Job Description Example
Our growing company is looking to fill the role of global HR operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for global HR operations
  • Develops deep knowledge relating to HR COE and/or HR programs, enabling the Coordinator to effectively manage complex employee requests or inquiries relating to that HR discipline on behalf of HRGO coordination team
  • Manage and directs vendor relationships
  • Lead HR process design and enablement
  • Employee Master Data Administration and Transaction Management
  • Talent Acquisition Administration
  • Talent Management Administration
  • Engage with HRIS to determine the HRIS technology roadmap
  • Direct execution and implementation of HR systems configuration and enhancements
  • Oversee data maintenance and integrity
  • Employee Master Data
Qualifications for global HR operations
  • Must be highly organized, willing to be flexible with an ever-changing work environment and be an experienced multi-tasker
  • Must have the ability to prioritize tasks, identify what is urgent, and communicate effectively to stakeholders
  • Must be able to learn new applications efficiently and effectively
  • Must have excellent reading comprehension skills with the ability to read material and develop at least a basic understanding of a wide variety of topics
  • Must be assertive and not hesitate to ask questions
  • Must have a desire to be in an admin support role and truly enjoy assisting others

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