Manager, Credit & Collections Resume Samples

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C Runolfsson

Cassandre

Runolfsson

296 Glover Cliffs

Philadelphia

+1 (555) 135 2798

296 Glover Cliffs

Philadelphia

Phone

p +1 (555) 135 2798

Experience Experience

Dallas, TX

Manager Credit & Collections

Dallas, TX

Lesch LLC

Dallas, TX

Manager Credit & Collections

Work with Management Team in Manila to provide the necessary goals for management of Manila Collector
Work with Sales to provide collection assistance when necessary
Work with Project Accountant and Projects Team to manage projects, provide accurate billings of projects and insure accurate costs are applied to the projects
After close of Fiscal Year, work with Sales Directors and Sales Managers to obtain actual Sales numbers including OEM buys and enter into spreadsheets
Drive DSOs to targeted levels for the Solutions organization as established by management
Establish and maintain good working relationship with internal and external customers
Work with VP Sales, President and Legal when necessary to resolve “dead” accounts

Dallas, TX

Manager, Credit & Collections

Dallas, TX

Cole-Hoppe

Dallas, TX

Manager, Credit & Collections

Assists in the development of corporate credit policies, customer evaluations and management reporting
Works closely with internal teams to identify projects and areas for improvement that create efficiencies for the business
Provide back-up duties for other Credit Managers within Tribune Media
Performs job responsibilities and makes standard team decisions
Initiate process improvement and quality reviews to simplify and improve productivity (always challenge yourself to think out of the box)
Manages and ensures the accuracy and timeliness of management reporting
Support, manage and train collections team on collection techniques, risk management, and customer account discrepancy resolution

present

Detroit, MI

Senior Manager, Credit & Collections

Detroit, MI

Streich-Schulist

present

Detroit, MI

Senior Manager, Credit & Collections

present

Build and manage a global team that meets and exceeds financial metrics, including aging of invoices/DSO, monthly collection targets, and SLAs
Resolve customer billing disputes, settlements and adjustments
Establish and maintain credit lines for new and existing customers
Perform detailed analysis of the financial position (using balance sheet and P&L) of each customer on a periodic basis, dictated by credit risk code
Actively participate in month, quarter and year-end closes activities
Oversee and manage day-to-day cash application operations
Lead the development and execution of automated solutions to support standardized processes

Education Education

Bachelor’s Degree in Finance

University of Illinois at Chicago

Bachelor’s Degree in Finance

Skills Skills

Excellent (oral and written) communication skills with strong problem solving ability
Strong analytical skills and ability to evaluate business processes
Solid knowledge of credit principles, practices, laws and regulations
Possess excellent listening and customer service skills and ability to handle pressure in a fast-paced environment
Knowledge of USA and Canada Bankruptcy rules and regulations desired
Strong team player attitude
Strong organizational/negotiations skills, result oriented individual and self-motivated
Process oriented with attention to detail and follow-up
Knowledge and experience in dealing with credit & collection agencies
Good understanding of financial statement analysis and commercial credit reports

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12 Manager, Credit & Collections resume templates

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Manager, Credit & Collections Resume Examples & Samples

Manage the staff and activities of the Credit, Cash, and Collections teams in terms of performance vs key roles: credit approval, order preparation & approval, cash reconciliation, and collection of outstanding balances with clients
Recruit, hire, train and develop the department staff, which includes: Cash and Credit Supervisor (s) Cash Coordinator (s), Credit Administrator (s), and Collection Administrator (s)
Administer the credit approval process in keeping with corporate and regional Media Sales guidelines
Manage the electronic sales order entry process
Ensure cash received is reconciled on a daily and bi-monthly basis
Work with 3rd Party Collection vendors to ensure outstanding balances are collected
Enforce and adhere to company policies & procedures including corporate guidelines & best practices

Manager, Credit & Collections Resume Examples & Samples

Performs Domestic credit and collection activities for Station, Cable, Network, SVOD, Media (Barter) and Digital/Online Ad Sales existing and potential clients, including analyzing and monitoring billings and collection activities by following up to expedite collection of past due balances to minimize credit risk and delinquencies
Effectively communicates and enforces credit and collections policies and procedures with external and internal parties including Station Sales, Cable/SVOD, Media (Barter) and Digital Ad Sales clients and sales personnel and the Contract Administration and In-house & Corporate Legal departments
Responsible for the escalation of issues and delinquent account status, including recommended plan of action, to both the Senior Vice President Finance and the Vice President Financial Reporting & Accounting in order to facilitate collection or pursue legal measures
Responsible for the quarterly compilation of the Accounts Receivables Aging reports and Bad Debt Reserve worksheets for all Domestic clients. Responsible for the monthly compilation of the Media (Barter) and Digital Ad Sales Accounts Receivables Aging schedules including distribution to the sales and finance personnel
Reviews customer credit and financial information to determine and grant client credit worthiness, including credit limits
Reviews the cash-on-account activity and assists in negotiating resolutions with clients
Participates in credit trade group organizations and responsible for developing and fostering relationships with credit industry peers
Assists in financial systems development and maintenance efforts as well as the implementation and on-going development of internal business unit software systems
Reviews by customer and by title (intellectual property) payment schedules for select clients and performs payment term restructure analyses as requested
Works closely with the In-house and Corporate Legal departments to address client legal issues and bankruptcies including supplying payment information, assisting with court filings, and reconciling Accounts Receivable balances
Coordinates the compilation of schedules and responses to facilitate reviews and audits performed by both internal and external auditors as well as the Tax Department. Assists with the preparation and on-going updates of Sarbanes-Oxley (SOX) Act compliance documentation narratives. Facilitates reviews and testing of internal controls to ensure business unit’s compliance
Performs special projects and ad-hoc reconciliations upon request

Manager, Credit & Collections Resume Examples & Samples

Performs job responsibilities and makes standard team decisions
This individual will be a very strong leader who is adept at driving change within a very dynamic business environment and has a proven record of delivering process efficiency results
Monitors accuracy and completion of all collection duties
Works closely with internal teams to identify projects and areas for improvement that create efficiencies for the business
Responsible for communicating system changes and department enhancements to the team
Liaisons with IT teams to review, prioritize and escalate system exceptions
Works closely with financial systems team to review and approve detailed user requirements and prioritize releases
Oversees management of systems to maximize enhancements and automation opportunities
Building and maintaining operations’ performance metrics and continually raising the bar
Works closely with International teams to ensure policies and procedures are aligned across the organization
Strong analytical skills and ability to evaluate business processes
Responsible for managing the process for unclaimed property
Experience adhering to credit policy and procedures
Highly proficient in working with Microsoft Office Suite required
Bachelor’s degree
7+ years of credit and collections
Industry-specific certification desirable

Manager, Credit & Collections Resume Examples & Samples

Applying cash received against open A/R items in a timely and accurate manner
Contacting outside agencies and advertisers to collect payment for outstanding invoices
Contacting sales to resolve discrepancies, confirm refund balances, advise on account status
Contacting stations to confirm paid direct invoices, resolve discrepancies, provide supporting documentation
Updating the receivables reports (generated from PeopleSoft) noting any follow up information, including contact and issues
Coding payments received from agencies and internal Sales
Review cash receipts received in the Bank of America lockbox
Offsets, adding new agencies in PS, agency kick outs, fielding inquiries from AP & customer service regarding payment status
Credit status verification of existing clients for occasional credit references
Process refunds, write offs (chargebacks): overpayments, credits that need to be paid, working with other divisions A/R to provide information on any chargebacks or write offs
Provide ad hoc reports as requested
Supervise and develop staff
Processing monthly reports
Preparing monthly G/L entries to be submitted to Accounting
Updating the DSO calculations
Presenting monthly A/R balances with explanations, status updates, etc. to management
Preparing and issuing client statements (top 25)
Attend monthly credit group meetings (NYMCG)
Bachelor’s degree in Finance or Business field preferred
5+ years of A/R – Credit & Collections experience
Media industry experience is a plus
PeopleSoft and Excel
Organization and leadership skills

Manager Credit & Collections Resume Examples & Samples

Perform Monthly journal entries and account reconciliations
Test and submit reports for quarterly Sarbanes Oxley requirements
Maintain station log files

Manager, Credit & Collections Resume Examples & Samples

Using COSMOS (SAP-based system), manages day-to-day billing and collections activities, including
Reviews and monitors aged accounts receivable and maintains them at the lowest possible delinquency level
Ensures timely and accurate billing, including
Analyzes new deals and tracks billing requirements
Ensures that billing documents are handled promptly and include accurate tax information
Ensures that all necessary tax documents and information required for invoicing are collected
Follows up with clients for payments and to handle dispute resolution
Reconciliation of customer accounts, including all billings, cash application, and taxes (add-on and withheld)
Monitors cash forecast vs. cash actuals and follows up to ensure team is on target to meet collection goals
Monitors status of cash application and provides support to cash application team
Maintains regular communications with Sales Executives regarding status of client accounts and alerts them of any issues or problem accounts
Ensures prompt collection of tax certificates for withheld taxes
Reviews customer credit risk and recommends/administers security instruments, such as letters of credit, including
Drafts LCs in accordance with UCP and ISP codes and in conformity with contractual requirements
Researches issuing and confirming banks, negotiates fees and coordinates with bank personnel throughout all steps of issuance
Follows up with clients for issuance or amendment of letters of credit
Submits any drawdown documents and track for payment or resolution
Financial close and various reporting responsibilities include
Review for and establish bad debt reserves and prepare related financial reporting
Recommend adjustments to the cash forecast and track actuals vs. forecast
Other management reports as required
Respond to internal/external audit requests

Manager, Credit & Collections Resume Examples & Samples

Partners with Accounting Director to develop & lead effective Collections strategy in accordance with productivity goals
Reviews and provides guidance on collection strategies while maintaining superior customer service
Analyzes and actively manages quantitative and qualitative performance metrics and communicates results and Key Performance Indicators to Director and Staff in an effort to boost productivity
Ensures the overall accuracy of the monthly aging report, by making timely bad debt write-offs and one-time adjustments
Manages relationship with Outside Collection Agencies in collaboration with Accounting Director; including monthly placement files, communication on new Company initiatives, goal setting, Calibration Calls, and reporting review. Makes suggestions for process changes when necessary
Works cross-functionally with other areas to ensure consistentbusiness operations and field contractor processes
Prepares activityreports,financial position forecasts, and reports required byregulatory agencies
Maintains superior customer-focused standard for self and team
Evaluates the effectiveness of current collection policies andprocedures
Reviews analysis of activities, costs, and operations; forecasts datato determine department or division progress toward stated goals andobjectives
Plans and organizes workflow for non-pay collections
Monitors activity of aged accounts
Consistent exercise of independent judgment and discretion in mattersof significance
Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary
MS Office Suite (focus in Outlook, Excel, and Powerpoint)
Customer Experience Oriented
Solution Oriented
Call Center experience a plus

Manager, Credit & Collections Resume Examples & Samples

Approves, establishes and maintains credit limits on all new and current local customer accounts
Reviews with management credit worthiness decisions on marginal credit approvals and slow paying accounts, to include regular review of aging reports with the local sales teams
Create a variety of accounts receivable financial reports including aging reports, bad debt and sales allowances
Process Credit Card Payments
Provide back-up duties for other Credit Managers within Tribune Media
Review current orders for coding consistency – CPE codes, IDB #’s, revenue and product codes
Undergraduate degree in finance, accounting or equivalent related experience
Minimum 8 years of accounts receivable experience
Media experience highly preferred
Must be able to efficiently communicate both orally and in writing to internal and external contacts
Must be willing to submit to a background investigation
Must have unrestricted work authorization to work in the United States
Must be available to evenings and weekends as necessary
Positon location could reside at any one of our station locations across the US however, candidate must be flexible to work remotely from Finance leadership

Senior Manager, Credit & Collections Resume Examples & Samples

Propose, implement and measure new credit strategies and policies
Work with Marketing, Channels, Legal, Operations to implement new programs that are appropriately risk-mitigated
Define and approve the long-term credit and collections and fraud prevention strategies with Senior Executives
Manage analytical and program delivery teams, and work collaboratively with cross-functional teams to execute on the credit, collection and fraud initiatives
Propose initiatives and strategies to reduce overall collection risks contributing to overall bad debt
Monitor and evaluate performance of credit risk scorecards through regular reporting and tracking
Report on, forecast and provide insight on involuntary churn
Report on and analyze the drivers behind net bad debt, and propose recommendations to reduce overall net bad debt
Manage technical teams with data mining skills
Responsible for daily monitoring of credit and collections systems, acting as single-point-of-contact with service providers and investigating/resolving system issues
B.Sc/M.Sc in Statistics, Econometrics, Mathematics or Computer Science or B.Business Administration
Minimum 3 years experience in a data analysis / data mining role with preferred 1-2 years of experience in credit risk management such as credit, credit & collections analytics , policies and procedures
Strong knowledge of predictive modeling, decision tree modeling and cluster analysis
Demonstrated experience in translating complex business issues in a simplistic and concise manner
Strong experience with SAS (Basic, EG, EM, BI), SQL and dealing with large databases
Demonstrated ability to effectively manage multiple projects and priorities simultaneously and to work independently and as part of an extended team
Strong oral/written communication skills with strong interpersonal skills and comfort in interacting with all levels of management
Ability to successfully resolve issues, diagnose business problems, plan, document and deliver solutions in timely manner
Experience with Excel, SAS, SQL and dealing with large databases
Bilingual (English/French) an asset

Manager, Credit & Collections Resume Examples & Samples

Oversees team of employees and all accounts receivable, credit and collections activities, including invoicing, cash application, deduction management, collections, bad debt reserve analysis and management reporting
Assists in the development of corporate credit policies, customer evaluations and management reporting
Oversees cash application process to ensure timely and accurate posting of cash receipts
Manages and directs the monthly AR close process, including reserve calculations, reconciliations and reporting
Reviews aging reports with team and provides direction in the collection of assigned accounts
Audits delinquent accounts considered to be uncorrected to ensure maximum efforts have been taken before assigning bad-debt status to account
Reviews collection reports to ascertain status of collections and balances outstanding and evaluates effectiveness of current policies and procedures
Communicates issues and problems related to aging reports, invoicing and collections to management; offers corrective action and solutions
Audits methods and procedures to improve quality and efficiency and maintain adequate controls
Manages and ensures the accuracy and timeliness of management reporting
Prepares quarter end schedules for Board of Directors and external reporting
Establishes work standards, develops objectives and designs/maintains effective work-flows and operating procedures for staff; recommends modifications to existing process
Interact with sales team, wholesale support, compliance department, warehouse personnel to resolve Customer issues
Manages sample sales
Handle and complete special projects as they arise
Bachelor’s degree in Finance, Accounting or related field
Five years’ experience in accounts receivable, credit and collections
Strong knowledge of Microsoft Excel; knowledge of JDEdwards, RLM a plus
Excellent communication, interpersonal and leadership skills
Excellent negotiation and problem solving skills
Managerial skills and experience a must

Senior Manager, Credit & Collections Resume Examples & Samples

Excel, Word, Powerpoint
Strategic, analytic and financial skills
Written and verbal communication and negotiation skills
Ability to manage offsite teams
Ability to manage vendor relationships
Ability to develop systems and procedures

Manager, Credit & Collections Resume Examples & Samples

Evaluate risk potential on new and existing customer accounts and provide recommendations to immixGroup leadership and customers regarding the various financial solutions
Manage credit portfolio including DSO (receivables), account aging, bad debt write-offs, sales order release, etc. and provide regular updates to management and clients on team performance metrics
Support, manage and train collections team on collection techniques, risk management, and customer account discrepancy resolution
Partner with Credit Management team and other functional areas (such as Sales, Finance and Customer Service) to resolve large account issues and formulate department procedures focused on continuous process improvement
Bachelor’s degree in Business Administration or Finance or equivalent work experience
Four to six years commercial credit management experience
Experience in a management position in fast paced, high volume and exposure credit and collection environment
Demonstrated ability to analyze and resolve complex credit issues
Demonstrated ability to negotiate with and influence other areas of an organization
Ability to travel up to 20% of time
Experience in a distribution environment
Experience working in a federal government environment

Manager, Credit & Collections Resume Examples & Samples

Responsible for managing and reviewing new customer set up and any changes in payment terms and or credit limits for current customers while ensuring strict adherence to the company policy and guidelines
Interface with sales organization to communicate credit decisions and or issues that need to be escalated. Monthly business calls with the various Business Units to review and discuss all key customers
Ensure timely credit limit and health check reviews of current customers
Key contact person for Export customers for BDP and the relevant Banks. Export credit management knowledge will be essential in this role
Prepare and analyze monthly bad debt reporting
Prepare monthly cash forecasts
Make credit decisions within assigned authority
Weekly meetings with all collection associates to ensure all activities are being carried out correctly. But to motivate and to inspire. This is a key aspect to the job. Team motivation and dedication. To create an atmosphere for success talent and growth within the team
Plan and organize activities of credit and collections team to ensure all necessary collection activities are carried out in a timely and proactive manner
Initiate process improvement and quality reviews to simplify and improve productivity (always challenge yourself to think out of the box)
The Credit Manager will be the escalation point for all difficult collection cases. The Credit manager will have to pick up and resolve these issues with the help of the Business Leaders and the Customer
Closely monitor the blocked order process and ensure timely release of customer orders. Customers who are blocked due to overdue invoices will be called within 2 hours to resolve and ensure timely delivery of goods
Aim for an unapplied cash % of zero with a maximum period of 24 hours before the cash is correctly allocated
Aim for a % current of 98% rolling on to a target of 99% to AR under 5 days overdue
A key project will be to clean the North American AR balance. The target will be to have zero invoices older than 30 days within 12 months
5 years experience in Credit and Collections or related finance roles

Manager Credit & Collections Resume Examples & Samples

Establish credit guidelines
Review completed credit applications for ERS, CPC Canada & Locus Traxx
Approve or deny credit
Set credit limits for approved customers
Re-evaluate established credit limits
Review and approve all Warranty credits and forward to customer service for processing
Review and approve all Miscellaneous credits requested by other departments
Work with Sales Team to increase credit limits or approve exceptions to credit limits for special orders
Drive DSOs to targeted levels for the Solutions organization as established by management
Set individual goals for Collection Team
Manage Collection Teams interaction with both internal and external Customers
Meet with Collectors on a regular basis for aging review and provide coaching for “difficult” customers
Work with Management Team in Manila to provide the necessary goals for management of Manila Collector
Evaluate and authorize customer accounts to be placed on-hold, credit card or COD status
Work with Customer Service to resolve billing disputes and problems with PO’s from Customers
Work with external Customers to resolve disputed billings
Establish and maintain good working relationship with internal and external customers
Work with Sales to provide collection assistance when necessary
Work with VP Sales, President and Legal when necessary to resolve “dead” accounts
Work with Project Accountant and Projects Team to manage projects, provide accurate billings of projects and insure accurate costs are applied to the projects
Review COGS and KPI Reports for Projects on a Monthly basis with Director of Project Services
Work with Project Team and customers to resolve disputes relating to the billing of projects and payment of our contractors
Provide support for Project Accountant in all areas
Set up Yearly Sales Spreadsheets once Sales targets have been established for the Fiscal Year
Obtain approvals and submit sheets for Quarterly Payouts for Q1, Q2 and Q3
After close of Fiscal Year, work with Sales Directors and Sales Managers to obtain actual Sales numbers including OEM buys and enter into spreadsheets
Calculate total Commissions earned for the Fiscal Year and calculate Final Payout amount
Review sheet for accuracy and print out for each member of the Sales Team and approve
Obtain approval from respective Sales Managers and from VP of Finance
Submit approved Commissions to Payroll for payout
Reconcile and post Inventory to general ledger on a weekly basis
Reconcile and Approve Sales Numbers for each P&L at end of Month
Reconcile and post journal entries relating to Projects and AR on a weekly basis
Enter and post journal entry to recognize RG Sales at Month End
Prepare and post journal for Intercompany AR at Month End
Prepare and post journals related to Intercompany Sales
Prepare and post journal doe No Charge Allocation
Prepare and Post all journals relating to AR
Prepare and Post journals relating to RG Clearing
Track and report Intercompany Sales
Prepare Exhibit 203 for Export Sales and report to Corporate
Prepare DSO and Aging calculation for the Solutions organization and report to Management Team and Corporate
Reconcile AR and Prepare Reconciliation Report Monthly
Quarterly Sales Allowance and Bad Debt calculation for ERS

Manager, Credit & Collections Resume Examples & Samples

Bachelor of Science degree in Accounting, Business Management, Credit Designation or significant (5 to 10 years) experience in credit granting and collections of accounts required
Demonstrated knowledge of bankruptcy laws, UCC and significant experience in Credit & Collection Management
Prior management experience a must; as well as the ability to work with minimum supervision and handle pressure in a fast paced environment, as well as demonstrate interpersonal skills necessary to interact effectively with sales/customers (internal/external) and staff
Must have a high level of diplomacy, professionalism and tact with customers to solicit payments on past due accounts leading to problem solving and collection results, while maintaining good customer relations
Good understanding of financial statement analysis and commercial credit reports
Knowledge and experience in dealing with credit & collection agencies
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, etc ) required; and SAP preferred
Knowledge of USA and Canada Bankruptcy rules and regulations desired
Bilingual English & French highly preferred
Strong organizational/negotiations skills, result oriented individual and self-motivated
Excellent (oral and written) communication skills with strong problem solving ability
Possess excellent listening and customer service skills and ability to handle pressure in a fast-paced environment
Process oriented with attention to detail and follow-up
Strong team player attitude

Manager Credit &collections Resume Examples & Samples

Leader of the Credit & Collection team who will manage, train and direct this effort in the EMEA region
Implements improved and streamline business processes and written policies
Review controls for the credit and collections processes
Ensure compliance with internal policies, SOX controls, and regulations relating to order to cash
Liaison with Sales, Sales Operations, Product Business Units, Revenue, Strategic Relations, and IS&T to drive change, automation and best in class processes
Provide a customer focus response team who quickly handle questions, inquiries and disputes on invoices and collections
Identify and implement on-going SAP process improvement opportunities (cost cutting, revenue capture, risk reduction, etc) that minimize manual work
Participate in all integration activities related to order management and the collections process including integration assessment and development of transition process to global Order Management team
Stay abreast of order management leading practices in the industry and benchmarking EFI against like companies

Manager, Credit, Collections, & A/R Resume Examples & Samples

Lead the day-to-day operations and responsible for all credit and collections aspect of the accounts receivable functions and handling inquiries from internal and external customers, issue resolution, delinquent accounts, etc
Motivate and challenge staff to effectively cultivate staff development to improve business processes and maximize productivity and efficiency
Oversee and drive performance metrics including DSO’s and Days to Pay
Monitor the receivables portfolio and assist team with providing guidance and recommendation on handling delinquent accounts
Ensure adherence and enhance the collection escalation and credit policy
Recommend course of action on accounts considered to be a significant risk
Ongoing review of processes to perform continuous process improvements
Perform special projects and other responsibilities as assigned
Participate in task forces and committees as requested
Bachelor’s degree in Finance, Accounting, or Business Administration
Significant experience with ERP systems and MS Office applications
At least 5 years of experience in accounts receivables, billing or accounting
At least 4 years of experience leading a team
1-3 years of experience in the Pharmaceuticals industry with wholesale / retail community knowledge
Must have excellent organizational skills to manage projects in different stages
Ability to assess D&B and/or other commercial credit reports and make appropriate credit evaluation, recommendation and decisions
Ability to solve complex problems and deal with a variety of variables in situations where only limited standardization exists
Ability to work in a fast paced environment and adhere to deadlines and deliverables
Interest in serving as a financial professional in a rapidly changing and often complex environment with intellectual curiosity and ability to learn quickly

Manager Credit & Collections Resume Examples & Samples

Demonstrated in-depth knowledge about AR processes and Metrics
Experience in running a (virtual) team of direct and indirect reports
Providing DSO, AR & Bad Debt forecasting of the supported countries
Ensuring that the AR reporting is accurate and completed on time
Driving and escalating dispute resolution preventing payments
Ensure synergies between ECO countries
Aligning the Divisions Supported by CMD Shared Service Centers
Managing the local employees and PMD processes for all direct reports within the supported countries
Back-up Sr. ECO Credit & Collections Manager during absence taking on responsibility for both the Credit Management as Customer Master Data group
Maintain and strengthen the interdepartmental relationships with the internal stakeholders, driving process improvements in the invoice-to-cash cycle
Reviewing Customer Contracts ensuring that the Internal Corporate Revenue Recognition policy is followed
Reviewing and approving credit lines and large instrumental orders exceeding 500K
5 to 8 years of experience in Credit Management with Management exposure
ECO Business knowledge
Accurate & consequent
Strong Analytical skills using PC tools
Good communicative skills
Good commercial understanding
Not Bias for Action, Flexible, out of the box thinking and problem solving mentality
Hand’s on mentality, self-driven and able to act efficiently under time pressure in a complex matrix environment
Fluent in English (Speaking and writing)
Additional language skills are preferred

Manager, Credit & Collections Resume Examples & Samples

Minimum of 10 years of experience in retail corporate credit and collections as well as a minimum of 3 years of supervisory experience
College degree (BA/BS) or extensive specialized education in the field of credit & collections (i.e. Credit Research Foundation graduate, NACM accreditation)
Solid knowledge of credit principles, practices, laws and regulations
Experience in using Letters-of-Credit, security agreements/interests tools and AR trade insurance
Requires strong interpersonal and highly developed communication (written and verbal) skills
Must be detail oriented, able to work independently and multi task to thrive in a fast paced environment
Retail industry with distributor collection experience
Experience with Sarbanes-Oxley (SOX) controls regarding credit and collections organizations, processes and procedures
NetSuite or SAP experienced strongly preferred
Trained in negotiation skills
Successful completion of any credit/collection management seminars, classes or specialized on-the-job training

Manager Credit & Collections NA Resume Examples & Samples

Inspiring and motivating staff to high performance
Reporting performance results to management with action plans as appropriate
Ensure maintenance of adequate performance management routines
Support risk management efforts of credit adjudication
Use 3rd party credit reporting effectively to prevent credit losses
Negotiate and communicate with internal and external stakeholders to common goals/objectives
Leverage technology to maximize efficiencies in processes and information for managerial decisions
Take actions / Make recommendations as appropriate to maximize efficiencies and mitigate risks to the companies the department supports
Perform credit adjudication for new customers
Oversee and maintain customer credit files
Perform credit limit review as required by the field and review process
Monitor and assess credit hold decisions within region
Manage collection process on all accounts
Manage invoicing process flows efficiently
Support working capital initiatives
Review, develop and manage required reporting
Supervise staff who support functional processes
Minimum – Bachelor’s Degree in Commerce/Finance
Certified Credit Professional designation (Or equivalent lending experience)
Minimum of 3 years people management experience
Demonstrated excellent level of competence in data manipulation (including excel/or other tools as relevant)
SAP experience will be an asset
Strong written, verbal communication and presentation skills. Must be able to convey information to all levels of the organization in a clear, focused, and concise manner
Working knowledge of French is a nice to have

Fnm-manager, Credit / Collections Resume Examples & Samples

Establishment and review of customer credit limits in liaison with the VP Finance and in accordance with the corporate DoA matrix
Review and analysis of the accounts receivable ledger to identify problem accounts and ensuring appropriate steps are taken to maximise the probability of collection
Dealing with collections escalations, including disputes, from both the collections team and the business
Providing forecasts of cash collections and managing the collections team towards the achievement of these
Motivation, training and performance appraisals for the collection team
Ensuring all credit notes and write-off requests are dealt with on a timely basis
Assisting the VP Finance with ad hoc projects

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