Manager, Credit & Collections Job Description

Manager, Credit & Collections Job Description

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Manager, credit & collections provides oversight and management of Construction Systems credit function and all related activities, including account set up/credit lines through collection activity.

Manager, Credit & Collections Duties & Responsibilities

To write an effective manager, credit & collections job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, credit & collections job description templates that you can modify and use.

Sample responsibilities for this position include:

Initiate and pursue collection of past due invoices via collection calls and collection letters
Maintain/update Credit Policies and Procedures and Credit training material, through feedback to Sr
Reviewing and approving requests for credit lines for new and existing customers, along with making final decisions on credit requirements related to quarterly deals or acquired receivables/accounts
Develops and implements credit and collection procedures
Responsible for creating and sustaining excellent customer experience throughout the credit and collection process, providing start-to-finish solutions to internal and external customers
Own all additional reporting needs for NBCOTS Credit and Collections Group
NBCOTS Credit & Collections internal and external audit liaison
Evaluate credit worthiness on all potential and current customers
Maintain customer collection correspondence files
Corresponding with clients via phone and email on collection-related issues

Manager, Credit & Collections Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Credit & Collections

List any licenses or certifications required by the position: CICM, NACM, PMP

Education for Manager, Credit & Collections

Typically a job would require a certain level of education.

Employers hiring for the manager, credit & collections job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Finance, Accounting, Business, Education, Business/Administration, Management, MBA, Economics, Business/Management, Industrial Engineering

Skills for Manager, Credit & Collections

Desired skills for manager, credit & collections include:

Cash Application systems and workflows
Collection
Credit
Credit principles
Laws and regulations
Microsoft Excel
Microsoft Office
Practices
RLM
SAP

Desired experience for manager, credit & collections includes:

Maintain and distribute A/R Aging reports for nine NBC and seven Telemundo National Sales Offices
Calculate and analyze DSO (days sales outstanding) data for over thirty NBCOTS Company Codes to determine key drivers, identify trends and increase cash flow
Collaborate with Divisional and Corporate Finance Cash Planning teams to analyze, track and pace quarterly cash receipts
Coordinate with Corporate Risk Management and Network/Cable Collections teams on shared accounts’ reporting and analysis
Responsible for various additional monthly and quarterly reports and metrics (i.e., A/R over 90, Invoice Adjustment Analysis, CIA Reporting, Bad Debt Reporting)
Lead A/R acquisitions

Manager, Credit & Collections Examples

1

Manager, Credit & Collections Job Description

Job Description Example
Our company is growing rapidly and is looking for a manager, credit & collections. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, credit & collections
  • Assigns responsibility for investigating and verifying financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and recommending rejection or approval of credit applications
  • Establish credit limits on customer accounts and monitor accounts based on current financial information, business history and current credit reports
  • Interacting with internal staff with respect to contract and credit and collections issues
  • Performing credit checks on prospective and existing clients
  • Manage company credit exposure to assigned account base to minimize bad debt
  • Oversee credit and AR personnel to meet budget goals for DSO and bad debt
  • Responsible for overseeing all monthly AR and collection activity
  • Credit review and approvals for new accounts
  • Drive the collections process across Europe meeting cash collection targets
  • Manage the credit assessment process
Qualifications for manager, credit & collections
  • Answer overflow calls as required
  • Four year degree in a related field highly desired
  • Finally, the employee generally works in an indoor office environment
  • Must be a motivated self-starter, able to work independently
  • Must have the ability to work well under pressure and with changing priorities
  • Must have the ability to organize and schedule work effectively in order to meet deadlines
2

Manager, Credit & Collections Job Description

Job Description Example
Our company is searching for experienced candidates for the position of manager, credit & collections. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, credit & collections
  • Managing Collection Activity – Monitoring aging reports and collection activity to ensure receivables are collected within standard credit terms
  • Take a leadership role in the design and analysis of credit and collections information supporting the Credit and Collections Optimization program
  • Must be able to exercise independent judgment and discretion in determining credit terms and establishing credit limits
  • Credit Line Review – Ability to Make Sound Credit Decisions
  • Establish, analyze, and manage the credit limit of high profile accounts
  • Business Process Owner for credit risk analysis in NA
  • Handles special credit arrangements and deviations from standard terms of payment
  • Reviews outside collection agency effectiveness, policies and fees
  • Develop Industry Contacts – Developing key contacts in the CPG credit field
  • Project Support –Involvement in maintaining and updating Credit Policies and Procedures as needed, all SOP’s
Qualifications for manager, credit & collections
  • Knowledge of bond and lien filing notice requirements, including at least one year working experience in this area
  • Proficiency in preparing and/or reviewing A/R and A/R Allowance balance sheet reconciliations
  • Must have the ability to work well under time constraints and meet deadlines
  • Work closely with sales to develop new methods to enhance sales potential
  • Evolve department, driving process improvements to meet future business needs
  • NACM accreditation is a plus
3

Manager, Credit & Collections Job Description

Job Description Example
Our company is growing rapidly and is hiring for a manager, credit & collections. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, credit & collections
  • Train and manage the Corporate Wellness Credit & Collection team on proper financial statement analysis and ensure credit files are in compliance with audit and SOX requirements
  • Manage program delivery teams, and work collaboratively with cross-functional teams to execute on the credit, collection and fraud initiatives
  • Participate as requested in internal user groups to assist with the implementation and maintenance of SAP – Hanna (AR Module) that impacts the daily workings of the Credit & Collections Team
  • Execute or supervise collection work
  • Document collection activity and maintain follow up on all past due accounts
  • Interface with Sales Organization to Communicate Credit Decisions
  • Timely New Account Approval – Assessment of Credit Worthiness
  • Negotiation Skills-Ability to Resolve Credit Issues with Customers
  • Referring accounts to 3rd party collection agencies
  • Manage and establish all credit limits of customers quarterly
Qualifications for manager, credit & collections
  • 4 year College Degree, preferably finance or business related, or equivalent years of experience
  • Minimum of 7 years credit/collections experience
  • Fluency in Spanish (Oral/Written)
  • Minimum 3-5 years prior AR Accounting and Credit/Collections experience
  • Minimum 3 years prior General Ledger experience
  • Associate Degree or Higher with Emphasis in Accounting
4

Manager, Credit & Collections Job Description

Job Description Example
Our company is searching for experienced candidates for the position of manager, credit & collections. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, credit & collections
  • Lead, manage, develop and train team of five credit & collection staff
  • Manage all functions for the four Credit & Collection managers for each region
  • Monitor and control credit and collection performance at varies levels by preparing and analyzing various performance reports
  • Advise Operations personnel on credit and collection matters by reinforcing company policies and procedures
  • Formulate, implement, and manage a comprehensive Credit and Collection program by setting goals and standards, and establishing policies and procedures in concert with senior management
  • Select and manage an effective process of outsourcing seriously past due accounts referred annually to collection services by analyzing the selection, monitoring the collection performance and assuring a reasonable rate of return
  • Ensure collection treatment follows the guidelines of the policy per channel
  • Partner with business constituents to establish a scalable process and systems for invoicing and collection
  • Collaborate with business constituents to establish and improve the Company’s credit check and collections process
  • Manage collection strategies, work flows to meet monthly cash flow targets and DSO targets for Americas Collections
Qualifications for manager, credit & collections
  • Experience in lien filing and letters-of-credit negotiation
  • Experience overseeing credit and collections team
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, etc ) required
  • Strong Excel skills, especially with pivot tables and data manipulation/presentation
  • Knowledge of finance modules of Enterprise Resource Planning (ERP) systems such as SAP or PeopleSoft
  • Solid understanding of Balance Sheet, Profit & Loss and Cash Flow components/relationships
5

Manager, Credit & Collections Job Description

Job Description Example
Our growing company is hiring for a manager, credit & collections. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, credit & collections
  • Ensure accurate and timely credit card processing through completion of credit card reconciliations and resolution of reconciling items
  • Monitors and manages resolution of customer credit card and collection inquiries
  • Oversees the team’s releasing of orders for prepayment accounts and ensure that new sales orders for accounts on open terms remain under established credit/insured limits
  • Directly supervises five employees in the Credit & Collections department
  • Direct all credit and collections functions for the company
  • Supervise credit department activities by planning, establishing, and delegating goals and responsibilities
  • Analyze customer financial statements, trade references, industry reports and reviews, to determine appropriate credit exposure for existing and new accounts
  • Review Customer Credit Representative submissions of claims through the Trade Management system to ensure accurate clearance of customer deductions
  • Regular review and Credit Representative purge file submissions for accuracy in order for them to be processed/applied
  • Manage credit reviews, invoicing, collections, and cash application activities with a focus on efficiency and accuracy
Qualifications for manager, credit & collections
  • Strong analytical and numeracy skills, especially with various efficiency, leverage, profitability and liquidity data elements
  • 5+ years Credit & Collections and Financial Analysis experience
  • Minimum of 4 years of experience in an analytical role, preferably in the financial services industry
  • 8+ years of progressive credit & collections experience (prefer experience in the health care industry)
  • Applied training in MS Excel and Access skills
  • Applied knowledge of Oracle, SAP and Experian

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