Accounts Receivable & Collections Job Description

Accounts Receivable & Collections Job Description

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Accounts receivable & collections provides knowledge and support to ERP team on Accounts Payable process development for new ERP system rollouts and enhancements.

Accounts Receivable & Collections Duties & Responsibilities

To write an effective accounts receivable & collections job description, begin by listing detailed duties, responsibilities and expectations. We have included accounts receivable & collections job description templates that you can modify and use.

Sample responsibilities for this position include:

Maintains a complete and accurate record of all collection efforts including any corrective arrangements and places notes on the customer’s account in current ERP system (JDE/Oracle)
Make initial contact with delinquent clients
Adhere to health and safety standards
Ensure cash receipts, incoming and outgoing wires, are recorded on time
Contacting delinquent customers via telephone and email and maintaining consistent follow up with these accounts in accordance with established performance matrix
Meeting or exceeding individual cash targets and call volume as assigned on a monthly & quarterly basis
Preparing and placing identified accounts with appropriate legal counsel or third party collection agency
Working with field office personnel and Accounts Receivable Management to identify process deficiencies and implement established best practices
Manage/monitor debt recovery of Collections Department
Drive productivity, train and direct work of Collections employees

Accounts Receivable & Collections Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Accounts Receivable & Collections

List any licenses or certifications required by the position: HIPAA, CPA

Education for Accounts Receivable & Collections

Typically a job would require a certain level of education.

Employers hiring for the accounts receivable & collections job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Accounting, Finance, Business, Associates, Education, Business/Administration, Graduate, General Education, Management, Communication

Skills for Accounts Receivable & Collections

Desired skills for accounts receivable & collections include:

Accounting practices directly related to Accounts Receivable processing
ICD-10 diagnosis codes and CPT medical service codes
Overall revenue cycle
Word
Excel and ERP systems
Min C1
MS Office
Accounting software package experience
C1
ERP system

Desired experience for accounts receivable & collections includes:

Analyze reports and performance for effectiveness of department and recommend appropriate action to Management, including budgetary compliance
Maintain monthly metrics goals
Communicate with Senior Management regarding all aspects of assigned projects
Resolve client/customer complaints
Pro-actively build internal relationships with the appropriate brand and sector contacts
Assume role of JDE collections subject matter expert

Accounts Receivable & Collections Examples

1

Accounts Receivable & Collections Job Description

Job Description Example
Our company is hiring for an accounts receivable & collections. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for accounts receivable & collections
  • Managing and overseeing all receivables processes
  • Working toward optimization of days outstanding and aging of accounts receivable (primary) and WIP (secondarily)
  • Understanding, investigating, and resolving AR and collection issues
  • Overseeing the proper use of legal counsel, and
  • Taking on special projects as requested
  • Develop operational expertise related to C&C procedures, systems, Algorithms
  • Develop and implement strategies based on analyses of campaign data, Agings and Bad Debt KPIs
  • Coordinate efforts with Pasadena Credit team, Offshore WNS support, US Finance, Sales, Customer Care and Legal, as needed
  • Provide support for Canada and PR Credit teams, as needed
  • Manage Collection Agency vendor relationships
Qualifications for accounts receivable & collections
  • Develop Collection Agency baselines, goals and incentive programs
  • Assess Agency performance and implement corrective actions
  • Develop Collection strategies to prevent bad debt and improve recoveries
  • Control and reconcile placements and recoveries
  • Manage National Collection System
  • Restructure or replace Collection Agencies as needed
2

Accounts Receivable & Collections Job Description

Job Description Example
Our growing company is hiring for an accounts receivable & collections. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for accounts receivable & collections
  • Accounts receivable / payables duties
  • Credit card transactions
  • Multi entity credit control and weekly aged debt reporting
  • Accurately post payments received against correct invoices
  • Assistance with aged debt cash flow preparation
  • Checking and authorizing sales orders in Advertising System, Sales Force
  • Daily review of customer invoice aging reports
  • Extensive reporting responsibilities, including, but not limited to, Weekly Cash Forecast, DSO, Bad Debt Exposure, Month-End/Quarter-End Reconciliations, Ad-Hoc
  • Chasing collection of outstanding payment from customers via telephone, e-mail and letter
  • Receive incoming calls and emails from customers
Qualifications for accounts receivable & collections
  • Microsoft Office Experience - Excel a must
  • Experience in a Pharmaceutical Credit environment is strongly preferred
  • BS Degree in Accounting or other Business Discipline preferred, but not required or extensive work experience is comparable to a degree
  • One - Three years of experience in a heavy collection environment
  • Meet business analytics compliancy targets and maintain good controls posture
  • Minimum of 1-2 years account receivable (A/R) experience or equivalent bookkeeping background
3

Accounts Receivable & Collections Job Description

Job Description Example
Our company is looking to fill the role of accounts receivable & collections. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for accounts receivable & collections
  • Manage the daily accounts receivable operations and collections of US business units
  • Review credit memos and other adjustments posted to receivable accounts
  • Supervise direct reports in the A/R and Collections Department
  • Responsibilities include, but are not limited to, interviewing, hiring, mentoring, and training of personnel
  • Monitor accounts receivable balances, contact customers regarding overdue accounts
  • Track and resolve outstanding payment issues
  • Timely issuance and distribution of invoices
  • Send statements to customers with outstanding balances
  • Weekly A/R aging reporting with customer account status and collection notes
  • Administer automated collections module within Accounting system
Qualifications for accounts receivable & collections
  • 2+ years' accounts payable/receivables experience
  • Highly Prefer bilingual (spanish)
  • Associate's degree or equivalent experience in accounting preferably in accounts receivable
  • LOCK BOX and CASH POSTING
  • The physical demands described herein are representative of those which must be met by an employee to successfully perform the essential functions of this job
  • Respond to Sales Force cases, Billing inquires, interact with customers to resolve outstanding issues
4

Accounts Receivable & Collections Job Description

Job Description Example
Our company is looking for an accounts receivable & collections. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for accounts receivable & collections
  • Customer contract administration
  • Other work related duties and special projects as assigned
  • Review of billing documents when disputed
  • Ability to identify and make determination regarding discrepancies about billing
  • Accurately forecast month ending key process indications (Overdue aging)
  • Responsible for escalations for customer satisfaction issues associated with accounts receivable file
  • Comply with business controls processes for ensuring audit compliance
  • Accurate documentation of collection and dispute interactions with both internal and external parties
  • Collect on assigned portfolio
  • Set up payment arrangements and resolve account discrepancies
Qualifications for accounts receivable & collections
  • Experience with Intacct, Salesforce.com a plus
  • Team player self starter with the ability to work independently
  • Effective time management skills to handle the diverse and challenging position
  • Proven ability to successfully negotiate and resolve disputes with customers
  • Place accounts on credit holds as needed
  • Create and sent out collection notices
5

Accounts Receivable & Collections Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of accounts receivable & collections. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for accounts receivable & collections
  • Receiving large payments and reconciling/adjusting accounts
  • Working internally and externally with partners to collect on outstanding balances
  • Updating billing terms and contracts with vendors
  • Invoicing follow up and escalations
  • Reconciliation of receivables
  • Working internally and externally with partners to resolve outstanding balances
  • Pay invoices by verifying transaction information
  • Analyzing new credit applications and establish credit limits
  • Submitting daily invoices to customers, following up on past due balances, monitoring and communicating to management accounts at risk of late payment or credit issues
  • Ability to analyze information and use logic to address issues and discrepancies
Qualifications for accounts receivable & collections
  • MUST PASS BACKGROUND (No bankruptcy within the past 7 years)
  • 3-5 years of full credit, B2B collections, payments, scheduling
  • Solid interpersonal skills and ability to clearly communicate in person, on the phone
  • Must be able to articulate well on the phone
  • Oracle systems experience highly preferred
  • Work Experience (0-1 year) preferred

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