Credit & Collections Manager Job Description
Credit & collections manager
provides active credit risk management including financial risk management, credit control, FX exposure/coverage, country risk, bonds, payment security, bank guarantees, letters of credit, etc.
Credit & Collections Manager Duties & Responsibilities
To write an effective credit & collections manager job description, begin by listing detailed duties, responsibilities and expectations. We have included credit & collections manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Assist PCMs with escalations of disputes and collections to Sr
Maintain portfolio at Corporate Goal
Assist Accounting department in analysis of month end reserves related to cash discounts, returns, chargebacks, rebates, coupons
Communicates issues and problems related to aging reports, invoicing and collections to management
Contact customers as required to maintain acceptable DSO levels
Review all credits for reasonableness and propriety
Notifies sales, customer service and store of accounts going past due
Accountable for the processing of daily accounting & monthly reporting as it pertains to accounts receivable, cash application and sales taxes collected
Process NSF checks and accompanying fees
Tracing delinquent accounts to new addresses
Credit & Collections Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Credit & Collections Manager
List any licenses or certifications required by the position: CICM, NACM, PMP
Education for Credit & Collections Manager
Typically a job would require a certain level of education.
Employers hiring for the credit & collections manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Finance, Accounting, Business, Education, Business/Administration, Management, MBA, Economics, Business/Management, Industrial Engineering
Skills for Credit & Collections Manager
Desired skills for credit & collections manager include:
Accounting principles and practices
Enforceable guarantees of payment
Financial statements and financial statement analysis in order to accurately define customer’s risk and financial position
Laws and regulations concerning credit and collection issues
Legal credit applications
Use of third party credit agencies and using the published information for credit risk assessments
Oracle Financials desired
Accounts Receivable and processes
General accounting procedures
Best practices
Desired experience for credit & collections manager includes:
Recommend the write-off of bad debts as required
Process all customer deposits and prepayments
Keep up-to-date all resale exemption certificates
Approve & write-off discounts and sales tax adjustments
Process all requests for manufacturers tax credits
Approve the issuance of refund checks
Credit & Collections Manager Examples
1
Credit & Collections Manager Job Description
Job Description Example
Our company is searching for experienced candidates for the position of credit & collections manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for credit & collections manager
- Handling bank deposits via in-house check scanner
- Daily recording of cash receipts
- Reporting to management on a consistent and frequent basis
- Drive high-quality execution against project initiatives and operational commitments
- Collaborate and serve as a representative for liaising with teams across the entire function (Sales, Sales Operations, Legal, Finance, IT, 3rd party service providers, customers, ) to achieve the company’s goals
- Manage the relationship and provide guidance to the team and act as a point of escalation
- Prepare weekly and monthly AR Reports, metrics and dashboards
- Other responsibilities include but not limited to participate in special projects, ERP implementation, system enhancements or ad hoc analyses as assigned
- Travel required approximately 30 – 50% of total work time
- Monitors cash forecast vs
Qualifications for credit & collections manager
- Experience in SAP Accounts Receivable System or comparable financial system
- Ability to work independently part of a large team
- Ability to prioritize work in relation to departmental goals and deadlines
- Recommend adjustments to the cash forecast and track actuals vs
- BA/BS degree in Accounting, Finance, Quantitative Business Analysis or related field required
- Minimum 7 years of experience in operational accounting, preferably in managing accounts receivables or credit and collections, or equivalent experience in finance or accounting in progressively responsible roles
2
Credit & Collections Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of credit & collections manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for credit & collections manager
- Monthly and quarterly metric analysis-Discrepancy resolution timeline, Post air processing time, Post Air reason code analysis
- Creating consistent methods for analysing and reporting metrics
- Assist in development and implementation of functional shift from regional to global risk assessment with strong linkage to collections strategies, risk stratification, enterprise exposure and monitoring of adverse industry/customer events
- Prepare monthly metrics/KPIs, A/R aging reports and other data sets
- Develop broad knowledge of customer segmentation and risk elements/strategies for each, enterprise A/R exposure view of billed, unbilled and advance deposits by customer
- Leverage technologies to effectively assess and monitor both public and private entities, communicating relevant changes in counterparty risk to appropriate stakeholders
- Ensure compliance with internal financial accounting procedures, SOx and other global policies relevant to the scope of this role
- Manage a portfolio of high risk accounts for performance and timely cash conversion
- Individual contributor role – no direct reports at this time
- Supervise colleagues engaged in customer support activities including, but not limited to, shipment error investigation, special sales promotions, reverse logistics, rebates, and invoice pricing
Qualifications for credit & collections manager
- University degree (BA/BS) in a relevant field, preferred business administration, industrial engineering or similar
- Minimum 5 years of management experience in finance activities, Credit and collections is preferred
- Excellent written and verbal communication skills including very good telephone and negotiation skills
- Experience in working with customers and sales staffs
- Ability to work well with other organizations in a team environment
- Familiar with month/quarter end close processes
3
Credit & Collections Manager Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of credit & collections manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for credit & collections manager
- Establishes department goals and measures performance with appropriate metrics
- Audits delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account
- Coordinates with others, including personnel in company branches and outside agencies, to exchange information and update controls
- Calculate quarterly Allowance for Loan Loss, prepare presentation and obtain approval from senior management team
- Terms Compliance – Proactively drive terms compliance improvements in an effort to reduce days to pay and improve free cash flow
- Team Management – Manage the day to day activities of Collections Representatives related to metrics and performance measures, issue resolution, and process improvement for the Collections and AR activities
- Staff Development – Involvement in career development of the team any staffing decisions
- Continual development of industry and company knowledge project management skills and technical expertise (self and AR team)
- Evaluate and submit over/short pays for processing
- Verify & submit customer refunds
Qualifications for credit & collections manager
- Effective verbal and written communication skills strong influencing and negotiating skills
- Advanced problem solving skills combined with solutions oriented thinking
- Ability to establish and maintain effective working relationships with peers, managers, vendors and customers
- Experience locating, analyzing and disseminating various data contained in public filings, news releases
- Entrepreneurial approach to role with high energy, initiative and innovation
- Managing Others – Responsible for direct reports and accomplishing work through outside resources
4
Credit & Collections Manager Job Description
Job Description Example
Our growing company is looking for a credit & collections manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for credit & collections manager
- Work with Treasury to secure appropriate Performance Bonds and Bank Guaranties to accommodate the requirement of contracts
- Ensure all monies due to the organization are collected promptly to limit bad debt
- Approximately $1Billion overall portfolio
- Negotiating past due accounts, involving other areas of the organization such as sales and Finance
- Report and monitor any deviation from the outlined AR policy
- Ensure daily bank remittances are accurate
- Create weekly financial reports relating to accounts receivable and cash deposits to Finance
- Keep customer information in confidence
- At time posts monthly transactions directly to the ledgers
- Ensure customer masters are created correctly in regards to commodity taxes
Qualifications for credit & collections manager
- 5+ years experience in a managerial role, effectively managing a group of 10 or more
- Demonstrated organizational, multitasking, and follow-up skills, in a fast-paced, high-volume, demanding environment
- Demonstrated ability to develop and mentor staff to achieve team objectives and drive engagement
- At least 3 years of credit management experience is required
- Prior CPG experience is a plus
- Recognised AR qualification, with minimum 5 years dedicated experience in accounts receivable
5
Credit & Collections Manager Job Description
Job Description Example
Our company is searching for experienced candidates for the position of credit & collections manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for credit & collections manager
- Required to work with and resolve issues with other members of staff in the same unit with those from other departments towards achieving the end goal of payment remittance and avoiding bad debt
- Manage a staff of 13 both in Toronto and Montreal
- Key contact for all projects to contribute to the blue printing for projects involving Logistics
- Must ensure testing for projects in completed by AR team
- Responsible for all close and reporting activities related to accounts receivable
- Drive performance metrics such as DSO
- Ensure proper audit support and internal controls
- Establish agenda and direct monthly meetings with the Corporate Wellness sales team
- Regularly review the status of collections and open deductions (DFI) with team and develop action plans to bring closure to open items
- Actively engaged in the hiring process for both Sr
Qualifications for credit & collections manager
- 7 + years of experience in credit and collections with a focus on customer service
- Experience training, coaching, managing and developing a small team
- 8 to 10+ years of B2B Credit and Collections Management
- Must have experience with B2B Collections in a large, high volume, fast paced environment
- Must have experience working with large corporate customers
- Must have experience leading change