Level Operations Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the level operations job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

Noavatar-profile
MS
M Senger
Mertie
Senger
810 Jody Fort
Houston
TX
+1 (555) 653 1340
810 Jody Fort
Houston
TX
Phone
p +1 (555) 653 1340
Experience Experience
03/2016 present
San Francisco, CA
Level Operations Infrastructure Engineer
San Francisco, CA
Level Operations Infrastructure Engineer
03/2016 present
San Francisco, CA
Level Operations Infrastructure Engineer
03/2016 present
  • Fault Management: system performance analysis, fault troubleshooting
  • Security Management: database auditing configuration and management (XML extended, FGA)
  • Provide technical service and support to new and existing customer networks, telecom and datacom
  • Configure and integrate different nodes and solutions in new and live customer networks
  • Proactive Maintenance: system and SQL/PLSql performance tuning
  • Development and maintenance of custom tools to support operation activities
  • Has direct contact with 3rd parties (mostly network vendors) to ensure problems/adaptations are solved within set time frames
08/2010 11/2015
San Francisco, CA
Level Operations TX Engineer
San Francisco, CA
Level Operations TX Engineer
08/2010 11/2015
San Francisco, CA
Level Operations TX Engineer
08/2010 11/2015
  • Provide fault management on specific network nodes: point to point and point to multipoint microwave radio relays, SDH&DWDM MUX, ATMÐ switches
  • Perform preventive & corrective maintenance, work-orders execution, incident & problem management support activities
  • Provide fault management on specific network nodes: point to point and point to multipoint microwave radio relays, SDH&DWDM MUX, ATMÐ switches
  • Perform preventive & corrective maintenance, problem management, acceptance and fault management and tracking
  • Remote integration and configuration of transmissions network elements
  • Working for on-call schedule and night time
  • Logging the performed activities in specifically ticketing tools
02/2008 03/2010
Los Angeles, CA
Level Operations Stage
Los Angeles, CA
Level Operations Stage
02/2008 03/2010
Los Angeles, CA
Level Operations Stage
02/2008 03/2010
  • Provide input, implement and verify improvements in processes- and work instructions
  • You will assist with Problem management
  • Review incident reports for the incidents occurring in the network, in coordination with Incident Managers
  • Capacity & performance Improvement
  • 2nd Level Incident Management
  • 1st level Incident Management
  • Evaluating channel and programme information and checking relevant details with the supplier or authoritative alternative sources
Education Education
Bachelor’s Degree in Analytical
Bachelor’s Degree in Analytical
Texas A&M University
Bachelor’s Degree in Analytical
Skills Skills
  • Good general knowledge
  • Good knowledge of TV and radio
  • Being a good team player and an effective communicator
  • Knowledge and experience of using on-demand services
  • Ability to meet deadlines
  • Excellent customer relations skills
  • First-class subbing skills – including the ability to paraphrase programme information effectively – excellent spelling, punctuation and grammar, and attention to detail
  • Relevant specialist knowledge, for instance foreign languages (e.g. Nordic, European), sport, classical music, current affairs
  • IT literacy, including the ability to master the TeleView database. Previous experience of database work welcome
  • Good organisational skills
Create a Resume
1

Level Operations Manager Resume Examples & Samples

  • Prioritizes, scopes, estimates, and manages the team(s) responsible for the development and implementation of engineering solutions
  • Includes people management responsibilities as well as team budget responsibilities
  • Communicates technical vision and roadmaps with little supervision
  • Writes for publication
  • Provides assessments to management teams indicating business opportunities and critical success factors
  • Is recognized as a positive leader and is capable of defusing complex interpersonal issues while managing customer expectations
  • Affects change within sphere of influence and leads development of innovative improvements and world-class practices
  • Assumes responsibility for team results. Leads implementation of multiple department programs
  • Responsible for participating in enterprise-wide project team, including members outside of Infrastructure
  • 24/7/365 Customer Support and Service Delivery Model
  • Technical Problem Resolution
  • Business Applications Knowledge
  • Business Continuity/Resiliency Knowledge
  • Corporate IT Audit Process,
  • IT Risk Management
  • Asset/Inventory Management
  • Business Continuity Risk Assessment
  • Foundation Architecture Knowledge
  • Infrastructure Product Knowledge
  • Lotus Notes
  • MS Project
  • Operations Systems and Data Sources Knowledge
  • Aperture
  • Technical Systems Operations Management
  • Development of self and others
  • Initiative/risk taking
  • Results delivery
  • Proficient in multiple business disciplines functions; Advanced knowledge of multiple major vendors by platform, and advanced Industry standard DC cooling, power and space management. Influences the technical and strategic direction through technology solution recommendations; key advisor on significant decisions
2

Level Operations Nagios Service Engineer Resume Examples & Samples

  • 2nd level of Support for customer services/applications
  • 3rd level of support escalation
  • Responsible to keep the performance of service/application resources at optimum level by ensuring that problems are detected and corrected according to agreed KPI and to predict future degradations
  • Taking under responsibility, monitoring of changes introduced to Services/Applications and keep functionality under control
  • To contribute in the creation and improvements to procedures and routines within the department
  • Part of HW/SW integration team in customer network
  • Operation & Maintenance of customer services/applications
  • Remote delivery
  • Performing 24x7 on-call shifts
3

Level Operations Development Engineer Resume Examples & Samples

  • 3-5 years of experience working with the MULE ESB platform as a Experienced Developer. Mule Cloud experience would be considered a bonus
  • Experienced level Java development experience is a must
  • Experience with JUnit, ANT, Maven
  • Experience with TDD and continuous integration and deployment
  • Experience with SOAP and REST
  • Have expertise in large distributed systems, legacy experience is considered an asset
  • Experienced with Git and Subversion
  • Well versed in integrating mobile technologies
  • Background in agile and waterfall methodologies
  • Strong documentation, analytical and problem-solving skills
  • Pro-active person, with the necessary drive to create and maintain the applications capability
  • Relevant degree or above in telecom, IT or electronic engineering
  • Flexible in changing work patterns and demands
  • Good verbal, written, and inter-personal communication skills
  • Ability to work independently and in a team environment
  • Ability to work under pressure
  • Great communications skills and partnering
  • Passion for customer and user experience
  • Comfortable in a fast-paced, dynamic environment, and doing things differently
4

Level Operations Core Ip Resume Examples & Samples

  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • In depth knowledge of operation and troubleshooting of routers, switches, firewalls, proxy servers, VPN concentrators, traffic analyzers
  • In depth knowledge of operation and troubleshooting of switching and routing protocols
  • Experience with equipment manufactured by Cisco, Huawei, Redback, Juniper, Extreme, Nokia and others
  • Good communication skills
  • Ability to work independently and in a team environment
  • Ability to work under strong pressure related to scale of business impact
  • Bachelor/Master of science in Electrical Engineering, Computer Information Systems, or equivalent with minimum of 3 to 5 years of work experience
  • Cisco/Juniper certifications is a plus
  • Excellent communication skills in both English and Romanian, ability to interact with customers and internal stakeholders, and provide technical solutions
  • Solid understanding of service provider networks, internet network architecture and routing products
  • Understanding of Routing Protocols like BGP, OSPF, ISIS
  • Good experience with the following solutions under MPLS protocol (Layer 3 VPN and Layer 2 VPN/VPLS) is a must
  • Cisco (CCNP , CCNP SP (old CCIP certification)) /Juniper (JNCIA , JNCIP-SP) certifications is a plus
  • Understanding of Broad-band Remote Access Protocols like PPP, DHCP, AAA, RADIUS and Mobile Networks like GGSN/SGSN/LTE, CPG is a plus
  • Good knowledge of Ericsson SE and Huawei NE40 architecture and platform is a plus
  • Should have excellent network and routing product debugging skills
  • Should have ability to provide rapid root-cause analysis and solution for various customer IP related issues
  • Scripting skills in Perl and/or Expect is a definitely plus
  • Presentation & Communication Skills. Knowledge sharing. Working with People
  • Bachelor Degree in Computer Science or related discipline required
  • LI-AV1
5

Level Operations Stage Resume Examples & Samples

  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • Problem Management
  • System Administration
  • 2nd Level Billing Operations
  • Knowledge of Managed Service Telecom Operations Practice
  • Presentation & Communication Skills
  • Knowledge sharing
  • Problem Solving and strategic thinking
  • Ericsson Knowledge
  • Language Skills
  • Delivering Results & Meeting Customer Expectations
  • Analyzing
  • Working with People
  • Creating & Innovating
  • Applying Expertise and Technology
  • Bachelor Degree in Telecommunications/ Computer Science or equivalent work experience (preferred)
  • 2-4 years Network Management, Network Operations or Engineering experience
  • Experience with Interfaces and Protocols such as HTTP, XML, SNMP, SSL, JOBC
  • Working knowledge of UNIX and/or LINUX with certifications (preferred)
  • Strong knowledge in Oracle 11g
  • Strong Knowledge in Virtualization environment
  • Strong competence in JAVA and TOMCAT
  • Strong competence in EMC Storage and VERITAS clusters
  • A high level of PCN, IP Networks and IP Security
  • Network level troubleshooting
  • Network level competence including protocols & features
  • Excellent English verbal and written skills
  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost Awareness
  • Social skills and awareness
  • Network Security
  • Good competence in F5 Load Balancer
  • Technical network Certifications (e.g. CCNA, CCNP or CCNE) is preferred
  • Security Certifications (e.g. CISSP, CISA, GPEN, and/or GWAPT) will be an advantage
  • LI-MM3
6

Second Level Operations Ran Engineer Resume Examples & Samples

  • Provide fault management and fulfillment activities on specific network nodes: BTS/TRC/BSC, NodeB/RNC, E-NodeB
  • Perform preventive & corrective maintenance, work-orders execution, incident & problem management support activities
  • Cost awareness
7

Level Operations Oss Engineer Resume Examples & Samples

  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • Problem Management
  • System Administration
  • Knowledge of Managed Service Telecom Operations Practice
  • Presentation & Communication Skills
  • Knowledge sharing
  • Problem Solving and strategic thinking
  • Ericsson Knowledge
  • Language Skills
  • Delivering Results & Meeting Customer Expectations
  • Analyzing
  • Working with People
  • Creating & Innovating
  • Applying Expertise and Technology
  • Minimum Qualifications & Experience Requirements
  • Minimum 3 years experience in administrating Unix like operating system
  • Minimum 3 years expericene in SQL
  • Bash / Perl scripting knowledge
  • Preferred Qualifications & Experience Requirements
  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost Awareness
  • Social skills and awareness
  • Previous experience with different network management systems (at administrator or user level) is considered a plus
  • Primary country and city: Romania (RO) || Bucharest || Bucharest || Consulting&SysInt IT; ProdMgt; R&D SalesStratMkt&ComMgt ServEng; SharedServ; Stud&YP Supply&Log
8

Cell Site Engineer nd Level Operations Stage Resume Examples & Samples

  • Follow the ‘Service Assurance’ process and escalate to the next level support when needed
  • Provide detailed reports on all tickets worked and be able to communicate them clearly and consistently back to the customer, peer organizations, and management
  • Response to trouble tickets in a timely manner and work to resolution within the MTTR goals for each specified severity
  • Perform remote troubleshooting and restoration for out of service and impaired 3G/4G cell sites
  • Perform daily ticket management, ensuring notes are up to date and ETR’s are tracked
  • Minimum 3 years Network Management, Network Operations or Engineering experience
  • Strong knowledge in TCP-IP and network protocols
  • Excellent English verbal and written skills
  • Knowledgeable of trouble ticket systems, trouble ticket policies and procedures including escalations and measurements such as MTTR
  • Bachelor Degree in Telecommunications/ Computer Science or equivalent work experience (preferred) or Equivalent Technical Training
  • Experience with focus on any of the following vendor product lines and elements: Ericsson, Samsung, and/or Alcatel-Lucent
  • Experience with 3GPP Interfaces and Protocols in support of LTE
9

Second Level Operations Ip Service Engineer Resume Examples & Samples

  • Bachelor/Master of science in Electrical Engineering, Computer Information Systems, or equivalent with minimum of 3 to 5 years of work experience
  • Solid understanding of service provider networks, internet network architecture and routing products
  • Scripting skills in Perl and/or Expect is a definitely plus
10

Level Operations Oss Engineer Resume Examples & Samples

  • Event Management
  • 1st level Incident Management
  • Remote Site Access Control
  • 1st Level Legal request Execution
  • 1st Level Assurance Support activities
  • Position Qualifications
11

Level Operations With Spanish Resume Examples & Samples

  • Network surveillance, 1st level restoration and preventative maintenance
  • Monitors, performs troubleshooting, fault acknowledgement and fault analysis
  • Work with the application for trouble ticket management
  • Maintains the service delivery level within the agreed SLAs
  • Follow-up on incidents, registered but not solved, escalated to next level support
  • Interprets / understands technical information and prepares technical documentation
  • Working independently and within team to keep the competence and skills up to date
  • Solves standard problems based on the existing procedures
  • Controls and manages complex technical situations/projects in a calm and professional manner (required to provide technical input in technical conference bridges)
  • Work in an international environment, with customers and suppliers
  • Use effectively telecom knowledge to manage faults and customer demands
  • Bachelor’s Degree in Computer Science, Electric/Telecom Engineering, Information Technology or related fields or relevant equivalent experience
  • Understanding of 2G-3G-4G telecom networks, network elements and telecom services
  • Good knowledge of Microsoft Office suite
  • Certifications: Any Certification related to Telecom shall be an added advantage
  • Fluent in English and Spanish: conversation and writing
  • Strong communication skills
  • Aptitude for quickly learning technical and procedural topics
  • Strong analytical and organizational skills
  • Self-starter and pro-active
  • Strong performance focus
  • Self-motivated and works well under pressure
  • Excellent team-working skills, stress resistant
  • Work independently, keep own competence and skills up to date
12

Level Operations Core IP Engineer Resume Examples & Samples

  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • In depth knowledge of operation and troubleshooting of routers, switches, firewalls, proxy servers, VPN concentrators, traffic analyzers
  • In depth knowledge of operation and troubleshooting of switching and routing protocols
  • Experience with equipment manufactured by Cisco, Huawei, Redback, Juniper, Extreme, Nokia and others
  • Good communication skills
  • Ability to work independently and in a team environment
  • Ability to work under strong pressure related to scale of business impact
  • Bachelor/Master of science in Electrical Engineering, Computer Information Systems, or equivalent with minimum of 3 to 5 years of work experience
  • Cisco/Juniper certifications is a plus
  • Excellent communication skills in both English and Romanian, ability to interact with customers and internal stakeholders, and provide technical solutions
  • Solid understanding of service provider networks, internet network architecture and routing products
  • Understanding of Routing Protocols like BGP, OSPF, ISIS
  • Good experience with the following solutions under MPLS protocol (Layer 3 VPN and Layer 2 VPN/VPLS) is a must
  • Cisco (CCNP , CCNP SP (old CCIP certification)) /Juniper (JNCIA , JNCIP-SP) certifications is a plus
  • Understanding of Broad-band Remote Access Protocols like PPP, DHCP, AAA, RADIUS and Mobile Networks like GGSN/SGSN/LTE, CPG is a plus
  • Good knowledge of Ericsson SE and Huawei NE40 architecture and platform is a plus
  • Should have excellent network and routing product debugging skills
  • Should have ability to provide rapid root-cause analysis and solution for various customer IP related issues
  • Scripting skills in Perl and/or Expect is a definitely plus
  • Presentation & Communication Skills. Knowledge sharing. Working with People
  • Bachelor Degree in Computer Science or related discipline required
  • LI-AV1
13

Level Operations Stage Resume Examples & Samples

  • Position Qualifications
  • Atleast 2 years of Hands on CS 5 expereince
  • Willing to work in On-Calls
  • Willing to work for extended hours whenever is required
  • Willing to learn new things and able to work under pressure situations
14

Level Operations Engineer Volvo Noc Resume Examples & Samples

  • Event Management
  • 1st level Incident Management
  • Remote Site Access Control
  • 1st Level Legal request Execution
  • 1st Level Billing Operations
  • 1st Level Assurance Support activities
  • Position Qualifications
15

Level Operations Bss Engineer Mvno Resume Examples & Samples

  • 2nd level of Support for customer services/applications
  • 3rd level of support escalation
  • Responsible to keep the performance of service/application resources at optimum level by ensuring that problems are detected and corrected according to agreed KPI and to predict future degradations
  • Taking under responsibility, monitoring of changes introduced to Services/Applications and keep functionality under control
  • To contribute in the creation and improvements to procedures and routines within the department
  • Part of HW/SW integration team in customer network
  • Operation & Maintenance of customer services/applications
  • Remote delivery
  • Performing 24x24 on-call shifts
  • Competence
16

Second Level Operations Itms Service Engineer Resume Examples & Samples

  • Relevant degree or above in telecom, IT or electronic engineering
  • Previous experience in IT environment in a relevant field such as applications administration and debugging
  • Confirmed support experience in an IT environment
  • Strong technical and analytical troubleshooting skills
  • Very good knowledge RedHat OS systems and networking
  • Previous experience with Data Mining and Reporting using BOXI is a plus
  • Previous experience with Mid-Tier solutions Apache Tomcat is a plus
  • Previous experience with BMC ITSM Solutions is a BIG plus
  • Good communication skills, both written and verbal. Fluency in English
  • Create bash scripts to extract useful data from the DB (performance reports)
  • Knowledge regarding metalink and creation of service requests
  • PL/SQL knowledge
  • SAP Business Objects
  • BMC ITSM or other BMC products is a plus
17

Level Operations Stage Resume Examples & Samples

  • Event Management
  • 1st level Incident Management
  • Remote Site Access Control
  • 1st Level Legal request Execution
  • 1st Level Billing Operations
  • 1st Level Assurance Support activities
18

Level Operations Stage Resume Examples & Samples

  • Presentation & Communication skills
  • Problem Solving & strategic thinking
  • Language skills
  • Following Instructions & procedures
  • Applying Expertise & TechnologyMinimum Qualifications & Experience Requirements
  • Preferred Qualifications & Experience Requirements
  • Cost awareness
  • Social skills and awarenessAdditional Requirments, Physical Demands, Region/Local Specifications
19

Level Operations Bss Bill & med Resume Examples & Samples

  • Event Management
  • 1st level Incident Management
  • Remote Site Access Control
  • 1st Level Legal request Execution
  • 1st Level Billing Operations
  • 1st Level Assurance Support activities
  • Position Qualifications
20

Level Operations Itms Resume Examples & Samples

  • Event Management
  • 1st level Incident Management
  • 1st Level Assurance Support activities
  • Knowledge of Managed Service Telecom Operations Practice
  • Presentation & Communication skills
  • Knowledge sharing
  • Problem Solving & strategic thinking
  • Ericsson Knowledge
  • Language skills
  • Delivering Results & Meeting Customer Expectations
  • Analyzing
  • Working with People
  • Following Instructions & procedures
  • Applying Expertise & Technology
  • Good communication skills, both written and verbal. Fluency in English
  • Ability to work in a team environment
  • Ability to work under pressure
  • Basic knowledge of UNIX/Linux O.S
  • Basic knowledge of ORACLE DB / SQL
  • Basic knowledge of Mid-Tier solutions Apache Tomcat is a plus
  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost awareness
  • Social skills and awareness
21

Level Operations Engineer Resume Examples & Samples

  • Transform procedures into usable knowledge documents for level 1
  • Perform various levels of application maintenance and support including: patching, certificate renewal and resiliency testing
  • Support GSO Operations through training, continuous service improvement and escalation support
  • 4-6 years of Unix/Linux Systems Administration/Engineering experience
22

Level Operations IP Service Engineer Resume Examples & Samples

  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • Problem Management
  • System Administration
  • 2nd Level Billing Operations
  • Position Qualifications
23

Ca Manager nd Level Operations Resume Examples & Samples

  • To delegate the tasks efficiently within the team so as to meet SLAs well within the time limits
  • To prioritize faults to meet SLA/WLA. To ensure delivery as per OLA
  • To ensure second level Fault & preventive maintenance is being done regularly as per defined process
  • To be able to interface with Marketing & Revenue Assurance teams
  • To supervise product & Managed service feasibility studies
  • To guide engineers for configurations, fault management and trouble shooting
  • To predict man-power requirements and cost involved in supporting any new scope of work/managed service contract
  • To identify ways to generate extra revenue
  • 6 Main Tasks
  • To lead the team as one coherent unit and deliver as per SLAs
  • Interact with Customer’s top level management to understand their requirements and give feasibility for implementation of the same
  • To delegate within the team so as to utilize man power efficiently
  • To identify and ensure that the team members get necessary trainings
  • Interface with other organizational entities such as D&P, National BO, GNOC – 1st Level Assurance , Projects, FM, SRF etc
  • Ability to perform under time constrains depending upon the business requirements
24

Level Operations Acrm Deployment Resume Examples & Samples

  • Technical university degree, engineering or computing
  • Formal training in the use/administration of Sun Solaris or Unix
  • Database knowledge (Oracle, PLSQL)
  • Fluent English (spoken and written)
25

Level Operations Stage Resume Examples & Samples

  • Network Topology
  • [Relocation, certifications, travel requirements, immigration, and background checks, etc.]
  • [Local specifications, legal disclaimers, Conclusion, as applicable]
26

Level Operations Oss Engineer Resume Examples & Samples

  • 2nd Level Billing Operations
  • Linux/Solaris System Adminstration (minimum 4 years)
  • Database administration (preferably Sybase) (minimum 4 years)
  • Scripting / Programming abilities: BASH, Perl, SQL
  • Strong knowledge of Network Management System products (OSS-RC experience is a plus)
  • Good SNMP knowlege
  • Experience with HP blade & EMC SAN solutions
  • Veritas skills (Veritas Volume Manager, Veritas Cluster)
  • LI-AS3
27

Level Operations Infrastructure Engineer Resume Examples & Samples

  • Software Services: Oracle Binaries 10g , 11g, 12c installation
  • Oracle Major Patch installation and management (also Security Critical Patch Update)
  • Development and maintenance of custom tools to support operation activities
  • Fault Management: Non GRID Infrastructure Oracle OS Processes down troubleshooting
  • Fault Management: system performance analysis, fault troubleshooting
  • Fault Management: Stand alone or cluster failover DB Recovery after DB or system crash and check database status after recovery
  • Troubleshooting on network side (listener, connectivity)
  • Proactive Maintenance: system and SQL/PLSql performance tuning
  • Proactive maintenance: Oracle Optimizer: oracle statistics analysis/maintenance, Run Update Statistics
  • Database Management on file system, raw device, oracle ASM , ZFS and Veritas FS
  • Security Management: database auditing configuration and management (XML extended, FGA)
  • OEM 11g,12c and metalink knowledge
  • Capacity Planning, Database sizing
  • ZFSSA strategies for backup Knowledge
  • Oracle Backup and recovery configuration & troubleshooting: RMAN backup, BCV split, export/import
  • RMAN catalogue maintenance
  • System administration activities (accounts administration, configuration maintenance, fault troubleshooting, etc.)
  • Other specific database and system administration activities
  • Analytical & task oriented
  • Good communication skills
  • Cost awareness
  • Social skills & awareness
  • Problem Solving & strategic thinking
  • LI-AS3
28

Level Operations Stage Resume Examples & Samples

  • 1 Year of experience with PL/SQL
  • 1 Year of experience with UNIX Shell Scripting
  • 1 Year of experience with Solaris/Linux Operative System
  • 2 Years of experience with Excel
  • 1 Year of experience with SQLPLUS
  • Ericsson tools Knowledge (nice to have)
  • Communication skills
  • Analitic Skills
  • Applying Expertise & Technology
  • LI-PC1
29

Entry Level Operations Clerical Associate Resume Examples & Samples

  • Reviews charged-off accounts and amounts for accuracy prior to being submitted to outside collection agencies within prescribed time frames. Reviews various maintenance reports to ensure that the collection letter process is correct for automated charge-off of deposit accounts
  • Reviews negative deposit accounts and determine if charge-off file should be prepared
  • Preforms restitution, offsets and research actions and refer related accounts to the Operations Specialist-Collectors
  • A minimum of 1 to 3 months or more previous related work experience and/or training is required
30

Level Operations RAN Resume Examples & Samples

  • Provide fault management and fulfillment activities on specific network nodes: BTS/TRC/BSC, NodeB/RNC, E-NodeB
  • Perform preventive & corrective maintenance, work-orders execution, incident & problem management support activities
  • Logging the performed activities in specifically ticketing tools
  • Knowledge of one or more of: GSM/UMTS/LTE architectures & network topologies & standards
  • Knowledge of access medium technologies: FDMA,TDMA,WCDMA,OFDM
  • Experience of multivendor products: Ericsson, NSN, Huawei, ZTE, ALU is a plus
  • Knowledge of data networking technologies is a plus
  • Knowledge of transport architectures & network topologies is a plus
  • Knowledge of UNIX or LINUX operating systems is a plus
  • Proven experience in remote or site operations (design, planning, optimization, integration, acceptance, commissioning, testing, support) of related nodes
  • Often communication with contractors/partners/customers as well as with various internal units and stakeholders
  • Good command in English(writing, speaking, understanding)
  • Availability for on-call work schedule, night work
  • Availability for participation in abroad projects
  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost awareness
  • Social skills and awareness
  • LI-PF
31

Level Operations RAN Resume Examples & Samples

  • Bachelor of Science degree in Telecommunications, Computer Information Systems or equivalent
  • Knowledge and experience of one or more of: GSM/UMTS/LTE architectures & network topologies & standards
  • Knowledge and experience of access medium technologies: FDMA,TDMA,CDMA,OFDM
  • Experience of multivendor products: NSN, Huawei, ZTE, ALU is a plus
  • Knowledge and experience of data networking technologies is a plus
  • Knowledge and experience of Core or transmission protocols & technologies is a plus
  • Knowledge and experience of UNIX or LINUX operating systems is a plus
  • Proven experience in remote or site operations(design,planning,optimization,integration,acceptance,commissioning,testing,support) of related nodes
  • Knowledge of the French language would be an advantage
  • LI-NC1
32

Level Operations Service Resource Fulfillment Resume Examples & Samples

  • Remote integration and configuration of WCDMA/GSM/LTE RAN network elements
  • Create/correct data transcript files to configure or update the existing network elements or to add new network elements
  • Provide fault management on specific network nodes: BTS/TRC/BSC(for GSM), NodeB/RNC(for UMTS), E-NodeB(for LTE)
  • Perform preventive&corrective maintenance, problem management, acceptance and fault management and tracking
  • Logging the performed activities in specifically ticketing tools
  • Knowledge of one or more of: GSM/UMTS/LTE architectures & network topologies & standards
  • Knowledge of access medium technologies: FDMA,TDMA,CDMA,OFDM
  • Experience of multivendor products: NSN, Huawei, ZTE, ALU is a plus
  • Knowledge of data networking technologies is a plus
  • Knowledge of Core or transmission protocols & technologies is a plus
  • Knowledge of UNIX or LINUX operating systems is a plus
  • Proven experience in remote or site operations(design,planning,optimization,integration,acceptance,commissioning,testing,support) of related nodes
  • Often communication with contractors/partners/customers as well as with various internal units and stakeholders
  • Bachelor of Science degree in Telecommunications, Computer Information Systems or equivalent with minimum of 2 years of work experience
33

Level Operations TX Resume Examples & Samples

  • Provide fault management on specific network nodes: point to point and point to multipoint microwave radio relays, SDH&DWDM MUX, ATMÐ switches, IP routers, DSL modems & controllers
  • Perform preventive & corrective maintenance, problem management, acceptance and fault management and tracking
  • Logging the performed activities in specifically ticketing tools
  • Remote integration and configuration of transmissions network elements
  • Knowledge of one or more of: microwave(P-P,PMP), SDH/DWDM/DSL/ATM/FR/IP/ETH architectures & network topologies & standards
  • Knowledge of transmission physical mediums: optical fiber, coax, twisted pair, air
  • Knowledge of data networking technologies is a plus
  • Knowledge of Core or RAN protocols & technologies is a plus
  • Knowledge of GSM or UMTS or LTE architectures & network topologies is a plus
  • Knowledge of UNIX or LINUX operating systems is a plus
  • Proven experience in remote or site Operations(design,planning,optimization,integration,acceptance,commissioning,testing,support) of related nodes
  • Often communication with contractors/partners/customers as well as with various internal units and stakeholders
  • Bachelor of Science degree in Telecommunications, Computer Information Systems or equivalent
34

Level Operations Core Ip-ims Resume Examples & Samples

  • Event Management
  • 1st level Incident Management
  • Remote Site Access Control
  • 1st Level Legal request Execution
  • 1st Level Billing Operations
  • 1st Level Assurance Support activities
  • Position Qualifications
35

Level Operations Technician With Spanish Resume Examples & Samples

  • Event Management
  • 1st level Incident Management
  • Remote Site Access Control
  • 1st Level Legal request Execution
  • 1st Level Billing Operations
  • 1st Level Assurance Support activities
  • Position Qualifications
36

Level Operations Transmission Engineer Resume Examples & Samples

  • Provide fault management on specific network nodes: point to point and point to multipoint microwave radio relays, SDH&DWDM MUX, ATMÐ switches
  • Perform preventive & corrective maintenance, problem management, acceptance and fault management and tracking
  • Logging the performed activities in specifically ticketing tools
  • Remote integration and configuration of transmissions network elements
  • Working for on-call schedule and night time
  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • Problem Management
  • System Administration
  • General knowledge of one or more of: microwave(P-P,PMP), SDH/DWDM/DSL/ATM/FR/IP/ETH architectures & network topologies & standards
  • General knowledge of transmission physical mediums: optical fiber, coax, twisted pair, air
  • General knowledge of data networking technologies is a plus
  • General knowledge of Core or RAN protocols & technologies is a plus
  • General knowledge of UNIX or LINUX operating systems is a plus
  • Proven operating experience on ALU micro wave links and Ericsson Mini Link Traffic Nodes is mandatory ( remote configuration, support, troubleshooting)
  • Strong problem solving skills and analytical thinking
  • Ability to work under stressful situations, meet tight deadlines and deliver services with high quality
  • Excellent communication skills
  • Knowledge sharing ability
  • Service fulfillment
  • Self-motivated
  • Open minded
  • LI-NC1
37

Level Operations LTE Engineer Resume Examples & Samples

  • Provide fault management on specific E-NodeB nodes
  • Perform preventive & corrective maintenance, problem management, acceptance, fault management
  • Logging the performed activities in specifically ticketing tools
  • Remote integration and configuration of LTE RAN network elements
  • Create/correct data transcript files to configure or update the existing network elements or to add new network elements
  • Performance monitoring and QoS analysis of node performance
  • Working on-call schedule and night time
  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • Problem Management
  • General knowledge about RAN system architecture and network elements (GSM/WCDMA/LTE)
  • Excellent understanding of WCDMA/HSPA and LTE Radio Network features
  • General knowledge of Core or transmission protocols & technologies is a plus
  • General knowledge of UNIX or LINUX operating systems is a plus
  • Master in science in electrical engineering (or bachelor degree and with relevant experience)
  • Proven experience in remote operations ( configuration, integration, acceptance support) of RBS 6000 E-NodeBs nodes
  • Proven experience on Ericsson UMTS/LTE
  • Strong problem solving skills and analytical thinking
  • Ability to work under stressful situations, meet tight deadlines and deliver services with high quality
  • Excellent communication skills
  • Knowledge sharing ability
  • Service fulfillment
  • Self-motivated
  • Open minded
  • LI-NC1
38

Level Operations CS Core Resume Examples & Samples

  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • Problem Management
  • System Administration
  • 2nd Level Billing Operations
  • [Bulleted list item]
  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost Awareness
  • Social skills and awareness
39

Level Operations Transmission Engineer Resume Examples & Samples

  • Provide fault management on specific network nodes: point to point and point to multipoint microwave radio relays, SDH&DWDM MUX, ATMÐ switches, IP routers, DSL modems & controllers
  • Knowledge of one or more of: microwave(P-P,PMP), SDH/DWDM/DSL/ATM/FR/IP/ETH architectures & network topologies & standards
  • Knowledge of transmission physical mediums: optical fiber, coax, twisted pair, air
  • Knowledge of data networking technologies is a plus
  • Knowledge of Core or RAN protocols and technologies is a plus
  • Knowledge of GSM or UMTS or LTE architectures and network topologies is a plus
  • Knowledge of UNIX or LINUX operating systems is a plus
  • Proven experience in remote or site operations (design, planning, optimization, integration, acceptance, commissioning, testing, support) of related nodes
  • Often communication with contractors/partners/customers as well as with various internal units and stakeholders
40

Level Operations Infrastructure Engineer Resume Examples & Samples

  • Event Management
  • 1st level Incident Management
  • Remote Site Access Control
  • 1st Level Legal request Execution
  • 1st Level Billing Operations
  • 1st Level Assurance Support activities
  • Position Qualifications
  • Problem solving and trouble shooting skills
  • Social skills and awareness
  • Additional Requirments, Physical Demands, Region/Local Specifications
  • Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics
41

Level Operations IP Engineer Resume Examples & Samples

  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • CCNA Required, CCNP is a plus
  • Smartedge Routers, Extreme Switches, F5 Load Balancers, SRX Juniper Firewall
  • Basic Linux system administration
  • Knowledge of Managed Service Telecom Operations Practice
  • Presentation & Communication Skills
  • Knowledge sharing
  • Problem Solving and strategic thinking
  • Ericsson Knowledge
  • Language Skills
  • Delivering Results & Meeting Customer Expectations
  • Analyzing
  • Working with People
  • Creating & Innovating
  • Applying Expertise and Technology
  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost Awareness
  • Social skills and awareness
42

Level Operations RAN Engineer Resume Examples & Samples

  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • Problem Management
  • System Administration
  • 2nd Level Billing Operations
  • Knowledge of Managed Service Telecom Operations Practice
  • Presentation & Communication Skills
  • Knowledge sharing
  • Problem Solving and strategic thinking
  • Ericsson Knowledge
  • Language Skills
  • Delivering Results & Meeting Customer Expectations
  • Analyzing
  • Working with People
  • Creating & Innovating
  • Applying Expertise and Technology
  • Provide fault management on specific network nodes: BTS/TRC/BSC(for GSM), NodeB/RNC(for UMTS), E-NodeB(for LTE)
  • Perform preventive&corrective maintenance, problem management, acceptance and fault management and tracking
  • Logging the performed activities in specifically ticketing tools
  • Knowledge of one or more of: GSM/UMTS/LTE architectures & network topologies & standards
  • Knowledge of access medium technologies: FDMA,TDMA,CDMA,OFDM
  • Experience of multivendor products: Huawei, ZTE, ALU is a plus
  • Knowledge of data networking technologies is a plus
  • Knowledge of Core or transmission protocols & technologies is a plus
  • Knowledge of UNIX or LINUX operating systems is a plus
  • Proven experience in remote or site operations (design, planning, optimization, integration, acceptance, commissioning, testing, support) of related nodes
  • Often communication with contractors/partners/customers as well as with various internal units and stakeholders
  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost Awareness
  • Social skills and awareness
43

Level Operations TX Engineer Resume Examples & Samples

  • Provide fault management on specific network nodes: point to point and point to multipoint microwave radio relays, SDH&DWDM MUX, ATM&ETH switches
  • Perform preventive & corrective maintenance, problem management, acceptance and fault management and tracking
  • Logging the performed activities in specifically ticketing tools
  • Remote integration and configuration of transmissions network elements
  • Working for on-call schedule and night time
  • Problem Management
  • System Administration
  • General knowledge of one or more of: microwave(P-P,PMP), SDH/DWDM/DSL/ATM/FR/IP/ETH architectures & network topologies & standards
  • General knowledge of transmission physical mediums: optical fiber, coax, twisted pair, air
  • General knowledge of data networking technologies is a plus
  • General knowledge of Core or RAN protocols & technologies is a plus
  • General knowledge of UNIX or LINUX operating systems is a plus
  • Proven operating experience on Ericsson Mini Link Traffic Nodes is mandatory ( remote configuration, support, troubleshooting)
  • Strong problem solving skills and analytical thinking
  • Ability to work under stressful situations, meet tight deadlines and deliver services with high quality
  • Excellent communication skills
  • Knowledge sharing ability
  • Service fulfillment
  • Self-motivated
  • Open minded
44

Level Operations BSS Resume Examples & Samples

  • Alarm detection and resolution supervision
  • Preventive maintenance activities
  • Ticket resolution (code debugging, troubleshooting, ect.)
  • Calendar tasks supervision and troubleshooting activities
  • Canvass activities involvement and supervision
  • Good knowledge of the business processes
  • Training activities to colleagues for known business processes
  • OPI creation and verification (keep them up to date)
  • Support capacity & performance investigations
  • Incident functional escalation activities
  • Change management involvement (Support impact analysis and executing change tasks)
  • Automation and optimization activities
  • SQL, PL/SQL troubleshooting/debugging experience
  • Unix shell scripting
  • Unix/Linux OS experience
  • Technology understanding of Data warehousing and Business Intelligence practice
  • Experience in creating and updating documentation/procedures
  • Ability to multi-task and work under pressure
  • Fluency in English language
  • Italian language knowledge is a plus
  • BSS (Business Support Systems) understanding and previous experience
  • Oracle Database 10/11g Administration Knowledge
  • DataStage (Ascential, Infosphere) Basic or Administration Knowledge
  • PL/SQL Programming
  • Unix Shell Programming
  • Web languages programming
  • Oracle BIEE
  • Networking knowledge/Experience (protocols)
  • Previous experience as Developer and/or Tester and/or Deployment
  • Oracle WebLogic Server 11g: Advanced Administration
  • Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics
45

Bss-nd Level Operations Resume Examples & Samples

  • 2nd Level Assurance Support Activities
  • 2-3 years experience in managing complex IT/Telecom solutions
  • English Language skills (profficient level)
  • Italian language would be a plus
  • UNIX operation/administration skills are mandatory
  • SQL/PLSQL skills are mandatory
  • Knowledge of Telecom Billing applications would be a plus
  • Knowledge of Telecom CRM applications would be a plus
  • Knowledge of Telecom Integration solutions would be a plus (EAI - Tibco, SOA, etc, ETL)
46

Level Operations Core CS Engineer Resume Examples & Samples

  • In depth knowledge of operation and troubleshooting techniques of MSC, MSC-S, HLR, HSS, MGW, STP, MSS, IMS, IMT
  • Good communication skills
  • Ability to work independently and in a team environment
  • Ability to work under strong pressure related to scale of business impact
  • Bachelor/Master of science in Telecommunication Engineering, Computer Information
  • Systems or equivalent with minimum of 2 years of work experience
  • 2+ years in 2nd Level Activities or Planning and Design or Build Activities
  • Experience with MSCS, MSC, MGW, HLR, SBG, DSC STP preferably Ericsson AXE platform or similar knowledge on Nokia, Huawei or Alcatel Core CS related equipments
  • Deep debugging knowledge
  • SS7 troubleshooting
  • SS7 protocol stack
47

Level Operations Internship Resume Examples & Samples

  • Event Management
  • 1st level Incident Management
  • Remote Site Access Control
  • 1st Level Legal request Execution
  • 1st Level Billing Operations
  • 1st Level Assurance Support activities
  • Knowledge of Managed Service Telecom Operations Practice
  • Presentation & Communication skills
  • Knowledge sharing
  • Problem Solving & strategic thinking
  • Ericsson Knowledge
  • Language skills
  • Delivering Results & Meeting Customer Expectations
  • Analyzing
  • Working with People
  • Following Instructions & procedures
  • Applying Expertise & Technology
  • A first academic degree in Engineering/ Telecommunication or equivalent completed 2014/2015
  • Basics of telecommunication (GSM), Cisco Routing and Switching, Operating systems (Linux and Windows) and SMPP, SNMP, SMTP Protocols and Value Added Service
  • Graduates with IP knowledge is a preference
  • This position is open to National Service Programme candidates only
  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost awareness
  • Social skills and awareness
48

Level Operations RAN Engineer Resume Examples & Samples

  • Provide fault management on specific RAN nodes: GSM, UMTS and LTE
  • Perform preventive & corrective maintenance, problem management, acceptance, fault management
  • Remote integration and configuration of radio base stations: GSM, UMTS, LTE
  • Create/correct data transcript files to configure or update the existing network elements or to add new network elements
  • Performance monitoring and QoS analysis of node performance
  • Working on-call schedule and night time
  • General knowledge about RAN system architecture and network elements (GSM/WCDMA/LTE)
  • Excellent understanding of WCDMA/HSPA and LTE Radio Network features
  • General knowledge of Core or transmission protocols & technologies is a plus
  • General knowledge of UNIX or LINUX operating systems is a plus
  • General knowledge of TCP / IP protocols is a plus
  • Proven experience in remote operations ((configuration, troubleshooting) of Ericsson BSC and RNC
  • Proven experience in remote operations (configuration, integration, acceptance support) of RBS 2000 and RBS 6000 family
  • Proven experience on Ericsson GSM/UMTS/LTE
  • Strong problem solving skills and analytical thinking
  • Ability to work under stressful situations, meet tight deadlines and deliver services with high quality
  • Excellent communication skills
  • Knowledge sharing ability
  • Service fulfilment
  • Self-motivated
  • Open minded
49

Level Operations IP Core & Access Networks Engineer Resume Examples & Samples

  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • Provide fault management on CORE IP nodes: Routers, Switches, Firewalls
  • Perform preventive & corrective maintenance, problem management, acceptance, fault management
  • Logging the performed activities in specifically ticketing tools
  • Create/correct data transcript files to configure or update the existing network elements or to add new network elements
  • Performance monitoring and QoS analysis of node performance
  • Working on-call schedule and night time
  • Excellent communication skills in both English and Romanian, ability to interact with customers and internal stakeholders, and provide technical solutions
  • Solid understanding of service provider networks, internet network architecture and routing products like BGP, OSPF, ISIS
  • Good experience MPLS Layer 3 VPN and Layer 2 VPN/VPLS is a must
  • Cisco CCNP, CCNP SP is a plus
  • Juniper (JNCIA , JNCIP-SP) certifications is a plus
  • Huawei HCNA, HCNP certification is a plus
  • Understanding of Broad-band Remote Access Protocols like PPP, DHCP, AAA, RADIUS and Mobile Networks like GGSN/SGSN/LTE, CPG is a plus
  • General knowledge about Mobile Network Architecture (GSM/WCDMA/LTE)
  • General knowledge of UNIX or LINUX operating systems is a plus
  • Strong problem solving skills and analytical thinking
  • Ability to work under stressful situations, meet tight deadlines and deliver services with high quality
  • Excellent communication skills
  • Knowledge sharing ability
  • Service fulfilment
  • Self-motivated
  • Open minded
  • LI-AF1
50

Level Operations RAN Engineer Resume Examples & Samples

  • Provide fault management and fulfillment activities on specific network nodes: BTS/TRC/BSC, NodeB/RNC, E-NodeB
  • Perform preventive & corrective maintenance, work-orders execution, incident & problem management support activities
  • Knowledge of access medium technologies: FDMA,TDMA,WCDMA,OFDM
  • Experience of multivendor products: Ericsson, NSN, Huawei, ZTE, ALU is a plus
  • Knowledge of transport architectures & network topologies is a plus
  • Good command in English(writing, speaking, understanding)
  • Availability for on-call work schedule, night work
  • Availability for participation in abroad projects
  • Cost awareness
51

Level Operations RAN Engineer Resume Examples & Samples

  • Proven experience in remote operations ((configuration, troubleshooting) of Ericsson BSC and RNC/ Huawei BSC/RNC
  • Proven experience in remote operations (configuration, integration, acceptance support) of RBS 2000 and RBS 6000 family, DBS3900, BTS3900
  • Proven experience on Ericsson/Huawei GSM/UMTS/LTE
  • Excellent communication skills (Spanish is a Plus)
52

Level Operations TX Engineer Resume Examples & Samples

  • Provide fault management on specific network nodes: point to point and point to multipoint microwave radio relays, SDH&DWDM MUX, ATMÐ switches
  • Proven operating experience on one or more equipment’s: Huawei RTN microwave, Huawei DWDM , Alcatel SDH, ALU MPR, DSLAM ( remote configuration, support, troubleshooting)
  • Excellent communication skills (Spanish is a plus)
  • Service fulfilment
53

Level Operations Core PS Engineer Resume Examples & Samples

  • Manage networks and nodes within the Packet Switched domain and Evolved Packet Core of our customers. This includes
  • 2nd Level Preventive maintenance activities
  • 2nd Level Incident Management activities
  • 2nd Level Assurance Support activities
  • 2nd Level Customer Experience Management activities
  • 2nd Level Problem Management activities
  • 2nd Level System Administration activities
  • Participate in project activities by implementing new configurations on EPC nodes
  • On regular base covering the 7x24 Call-out responsibility
  • Provide input, implement and verify improvements in processes
  • Verify and implement configuration changes
  • Ability to transfer knowledge to colleagues
  • Good understanding of PS and EPC architectures
  • Good understanding of GTP v1 and v2 protocols
  • Good understanding of following protocols: AAA, DIAMETER, RADIUS, NAT
  • In depth knowledge of operation and troubleshooting of EPG, SGSNMME, DNS, PCRF, DRA, NBG, Secure Gateway, Firewalls
  • Understanding of IP routing protocols and MPLS
  • Cisco CCNA/CCNP certification is a plus
  • Scripting skills in Perl or Shell is a plus
  • Ability to work independently and in a team environment
  • Presentation and Communication Skills
  • Ability to work under strong pressure related to scale of business impact
  • Bachelor/Master of science in Electrical Engineering, Computer Information Systems, or equivalent with minimum of 1 to 5 years of work experience
  • Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics
54

Level Operations Engineer ANO Resume Examples & Samples

  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • Problem Management
  • System Administration
  • 2nd Level Billing Operations
  • Knowledge of Managed Service Telecom Operations Practice
  • Presentation & Communication Skills
  • Knowledge sharing
  • Problem Solving and strategic thinking
  • Ericsson Knowledge
  • Language Skills
  • Delivering Results & Meeting Customer Expectations
  • Analyzing
  • Working with People
  • Creating & Innovating
  • Applying Expertise and Technology
  • Proficient in Unix like operating systems (5+ years experience)
  • Proficient in SQL (3+ years experience)
  • Proficent in bash scripting (3+ years experience
  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost Awareness
  • Social skills and awareness
  • Willingness to travel abroad for longer periods (3-6 months)
  • Any Alcatel, Huawei or other 3rd party vendor NMS knowledge will be a great plus
  • Additional Requirements, Physical Demands, Region/Local Specifications
  • [Relocation, certifications, travel requirements, immigration, and background checks, etc.]
  • [Local specifications, legal disclaimers, Conclusion, as applicable]
  • Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics
55

Level Operations PS Engineer Resume Examples & Samples

  • Manage networks and nodes within the Packet Switched domain and Evolved Packet Core of our customers. This includes
  • 2nd Level Preventive maintenance activities
  • 2nd Level Incident Management activities
  • 2nd Level Assurance Support activities
  • 2nd Level Customer Experience Management activities
  • 2nd Level Problem Management activities
  • 2nd Level System Administration activities
  • Participate in project activities by implementing new configurations on EPC nodes
  • On regular base covering the 7x24 Call-out responsibility
  • Provide input, implement and verify improvements in processes
  • Verify and implement configuration changes
  • Ability to transfer knowledge to colleagues
  • Good understanding of PS and EPC architectures
  • Good understanding of GTP v1 and v2 protocols
  • Good understanding of following protocols: AAA, DIAMETER, RADIUS, NAT
  • In depth knowledge of operation and troubleshooting of EPG, SGSNMME, DNS, PCRF, DRA, NBG, Secure Gateway, Firewalls
  • Understanding of IP routing protocols and MPLS
  • Cisco CCNA/CCNP certification is a plus
  • Scripting skills in Perl or Shell is a plus
  • Ability to work independently and in a team environment
  • Presentation and Communication Skills
  • Ability to work under strong pressure related to scale of business impact
  • Bachelor/Master of science in Electrical Engineering, Computer Information Systems, or equivalent with minimum of 1 to 5 years of work experience
56

Ecs-mfts Level Operations Engineer Resume Examples & Samples

  • Level 3 Systems and Application production assurance
  • Assist with testing, modifying, and implementing application code; make standard modifications to existing software applications and modules in accordance with high-level specifications, application support and industry standards
  • Ability to translate complex technical concepts/architecture into operational run documents
  • Experienced with Change and Asset Management processes
  • UNIX/Perl scripting skills
  • SQL/Oracle database familiarity
57

Level Operations TX Engineer Resume Examples & Samples

  • Provide fault management and fulfillment activities on specific network nodes: point to point and point to multipoint microwave radio relays, Ethernet switches, DSL modems & controllers
  • Perform preventive & corrective maintenance, work-orders execution, incident & problem management support activities
  • Knowledge of one or more of: microwave(P-P,PMP), SDH/DWDM/DSL /IP/ETH architectures & network topologies & standards
  • Knowledge of transmission physical mediums: optical fiber, coax, twisted pair, air
  • Knowledge of data networking technologies is a plus
  • Knowledge of GSM or UMTS or LTE architectures & network topologies is a plus
  • Knowledge of UNIX or LINUX operating systems is a plus
  • Proven experience in remote or site operations (design, planning, optimization, integration, acceptance, commissioning, testing, support) of related nodes
  • Often communication with contractors/partners/customers as well as with various internal units and stakeholders
  • Good command in English( writing, speaking, understanding )
  • Availability for on-call work schedule, night work
  • Availability for participation in abroad projects
  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost awareness
  • Social skills and awareness
  • LI-ML1
58

Level Operations Infrastructure Engineer Resume Examples & Samples

  • Provide technical service and support to new and existing customer networks, telecom and datacom
  • Plan, design, troubleshoot and resolve problems in order to stabilize and optimize customer networks. Analyses isolate and solve complex fault issues as well as contribute to corrective actions
  • Configure and integrate different nodes and solutions in new and live customer networks
  • All activities performed should (normally) be in accordance to customer contract. Interact with customer technical staff and operation managers, service engineers and other groups, within Service Delivery organization. Also interact with groups in sales, R&D, 3rd Party suppliers and local authorities
  • Verifies and implements procedural improvements and changes (down to the level of work instructions) and provides input on structural improvements in processes/work instructions. This is done within the responsibilities of the organizational unit (and adjacent interfacing areas) with the goal to ensure changes are embedded in the daily way of working
  • Monitoring of the infrastructure, by executing daily routines within office hours on the end-to-end services, networks and network components by using generic and customer specific systems, tools and processes
  • Acts as a central point of contact in event handling within the boundaries of the network fulfillment services to achieve efficient and effective execution of Network Fulfillment activities
  • Has direct contact with 3rd parties (mostly network vendors) to ensure problems/adaptations are solved within set time frames
  • Associates degree in Computer Science or related field; or five plus years’ experience; or equivalent combination of education and experience
  • Data center, Server and network infrastructure
  • Cloud technology
  • Enterprise Storage Solutions (SAN, NAS, File, Tape store)
  • Microsoft Certified Systems Engineer (MCSE), VMWare Certified Professional (VCP), and/or Cisco Certified Network Administrator (CCNA)
  • Design and deployment experience with enterprise infrastructure technologies including storage (e.g., block, file, and associated protocols), backup/archive (e.g., NetBackup, CommVault, etc.), messaging/collaboration (e.g., Exchange and SharePoint), database (Microsoft SQL) infrastructure, application server (e.g., IIS or WebLogic) and virtualization (e.g., VMWare or Hyper-V) environments
  • Expert knowledge of Windows Active Directory and other AAA and identity management platforms
  • Experience with infrastructure monitoring solutions
  • Experience with security, routing and switching design and implementation principles (e.g., Layer 2/3, QoS, MPLS, etc.) used in enterprise LAN/WAN topologies and technology (e.g., Cisco, Brocade, etc.)
  • IT operational methodology and best practice (e.g., ITIL) experience
  • Basic knowledge of scripting (e.g., VBScript, PowerShell, etc.) languages
  • Experience of Data Centre migrations, technology re-platforming, technology upgrade projects
  • Experience of planning and running infrastructure tasks in business critical and standardized environments
  • Good understanding and new ideas of automation
  • Strong background of platforms and a good understanding of infrastructure components
  • Good knowledge of Architecture design
  • Good and broad knowledge of the IT Infrastructure area
  • Experience with managing performance, KPIs and QoS indicators; Self-motivated, eager to learn and grow in the IT profession; maintain expertise in the area of architecture, including industry trends, strategies, and products
  • Advanced knowledge of x86/x64 server hardware from various manufacturers
  • Consultative approach, technical writing, project deliverable and strong communication skills that demonstrate experience delivering enterprise level system and network solutions
  • Strong technical aptitude and analytical, problem-solving, and troubleshooting skills that demonstrate experience working with enterprise level technology issues and dilemmas
  • Good communication skills in writing and presenting
  • Result Focused
  • Sense of urgency with quality as a key deliverable
  • Fluent in written and spoken English
  • LI-ML1
59

Level Operations PS Engineer Resume Examples & Samples

  • Good understanding of following protocols: AAA, DIAMETER, RADIUS, DHCP, SS7, NTP
  • In depth knowledge of operation and troubleshooting of EPG, SGSNMME, DNS, PCRF, DRA
  • LI-ML1
60

Level Operations IP Engineer Resume Examples & Samples

  • In depth knowledge of operation and troubleshooting of routers, switches, firewalls, proxy servers, VPN concentrators, traffic analyzers
  • In depth knowledge of operation and troubleshooting of switching and routing protocols
  • Experience with equipment manufactured by Cisco, Huawei, Redback, Juniper, Extreme, Nokia and others
  • Ability to work independently and in a team environment
  • Ability to work under strong pressure related to scale of business impact
  • Bachelor/Master of science in Electrical Engineering, Computer Information Systems, or equivalent with minimum of 3 to 5 years of work experience
  • Cisco/Juniper certifications is a plus
  • Excellent communication skills in both English and Romanian, ability to interact with customers and internal stakeholders, and provide technical solutions
  • Solid understanding of service provider networks, internet network architecture and routing products
  • Understanding of Routing Protocols like BGP, OSPF, ISIS
  • Good experience with the following solutions under MPLS protocol (Layer 3 VPN and Layer 2 VPN/VPLS) is a must
  • Cisco (CCNP , CCNP SP (old CCIP certification)) /Juniper (JNCIA , JNCIP-SP) certifications is a plus
  • Understanding of Broad-band Remote Access Protocols like PPP, DHCP, AAA, RADIUS and Mobile Networks like GGSN/SGSN/LTE, CPG is a plus
  • Good knowledge of Ericsson SE and Huawei NE40 architecture and platform is a plus
  • Should have excellent network and routing product debugging skills
  • Should have ability to provide rapid root-cause analysis and solution for various customer IP related issues
  • Scripting skills in Perl and/or Expect is a definitely plus
  • Presentation & Communication Skills. Knowledge sharing. Working with People
  • Bachelor Degree in Computer Science or related discipline required
  • LI-ML1
61

Level Operations With Spanish Resume Examples & Samples

  • Event Management
  • 1st level Incident Management
  • Remote Site Access Control
  • 1st Level Legal request Execution
  • 1st Level Billing Operations
  • 1st Level Assurance Support activities
  • Position Qualifications
62

Level Operations Oss-rc / Eniq Stage Resume Examples & Samples

  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • Problem Management
  • System Administration
  • 2nd Level Billing Operations
  • Position Qualifications
63

Level Operations Stage Resume Examples & Samples

  • Overall responsibility for channels assigned to you
  • Quality-assuring or sourcing channel and programme information from broadcasters, agencies or websites for use on digital platforms (for example Get, Canal Digital, Stofa)
  • Build rich metadata for premium programmes, including, but not limited to, extended credits, synopses, awards, keywords and series descriptions
  • Evaluating channel and programme information and checking relevant details with the supplier or authoritative alternative sources
  • Entering channel schedules and programme information on to a database in accordance with house style and client-specific requirements
  • Writing programme listings that are publishable, authoritative and effective for a wide readership, including broadcasters and programme makers as well as viewers
  • Creating series links between related programmes to trigger personal video recorders to record forthcoming episodes of the same series
  • Ensuring that all changes are promptly reflected on the database
  • Assuming responsibility for channels during the absence of colleagues
  • Liaising effectively with broadcasters and platforms and handling client enquiries politely and efficiently
  • Weekend and out-of-hours work may be required to meet some deadlines, especially during the two months prior to Christmas
  • Managing assignments
  • Writing pertinent, readable synopses based on programme billings, press information and other appropriate sources
  • Planning workloads to accommodate multiple rolling deadlines
  • Working ahead of deadline whenever possible for maximum flexibility
  • Paying due attention to detail and accuracy, for example in reading through completed channels
  • Liaising regularly with other team members to ensure all work is covered
  • Working effectively in a team
  • Communicating progress to colleagues and managing your workload effectively, for example to ensure that channels can be readily covered during periods of absence
  • Liaising within the team to ensure that relevant channel and programme information is communicated
  • Logging and progressing issues in cooperation with colleagues in other areas of the company such as Extracts, Technology and Sales
  • Effective liaison with key personnel including broadcasters and producers
  • Ensuring that all information received is complete, clear and accurate
  • Chasing channel updates
  • Monitoring gaps in your schedules to ensure that complete listings are received by clients
  • Swedish, Finnish, or Danish as first or equivalent language
  • First-class subbing skills – including the ability to paraphrase programme information effectively – excellent spelling, punctuation and grammar, and attention to detail
  • Ability to meet deadlines
  • Good general knowledge
  • Being a good team player and an effective communicator
  • Excellent customer relations skills
  • Good organisational skills
  • Flexible and cooperative approach to work
  • IT literacy, including the ability to master the TeleView database. Previous experience of database work welcome
  • A typing speed of 35-40wpm
  • Good knowledge of TV and radio
  • Relevant specialist knowledge, for instance foreign languages (e.g. Nordic, European), sport, classical music, current affairs
  • Knowledge and experience of using on-demand services
64

Level Operations Stage Resume Examples & Samples

  • Manage and handle trouble tickets assigned by different teams and confirm normal operation with requester
  • Audit verification on All CS core nodes after Changes
  • Alignment of CS core nodes
  • Provisioning activities on CS Core Nodes (HLR-AUC-FNR)
  • CS Core Data Base Audit Activities (HLR-FNR-AUC Audits)
  • Troubleshoot problems escalated by Customer involving different vendors that interact with CS core network
  • Revise and confirm LLDs prepared by Planning Teams
  • Integrate new solutions assigned by Planning, Ensure operability and perform Network Rollout NRO for Core CS products
  • Implement prepared data transcripts and perform any modification in a fixed maintenance window
  • Full Preparations for newly integrated nodes with live network, Configuration and Testing with All involved entities
  • Perform re-homing and re-allocation activities on CS core nodes (such as: MSC re-allocation, MGw re-allocation, & BSC re-homing and cutover)
  • Ensures proper closure of the first level problems escalated from network or customer
  • Investigate technical problems, trouble shoot systems that are in operation and if requested, participate in the remedy of systems in case of critical situations
  • Review incident reports for the incidents occurring in the network, in coordination with Incident Managers
  • Use Tracing Software and Tools for trouble shooting CS Network problems (tracing tools include: XTF Jtool, Anritsu, Bimti, ISUP and Plex Traces)
  • Provide input, implement and verify improvements in processes- and work instructions
  • Strong knowledge in new technology such as IMS, HSS
  • Guide trainees by on-job training, job aids and workshops
  • Able to work on Shift-basis
  • Available for abroad travels
65

Level Operations Stage Resume Examples & Samples

  • Installing, configuring, monitoring and maintaining Firewalls, VPN concentrators, IPS and Load balancers
  • Troubleshoot Faults and Alarms escalated by Front office
  • Manage and Handle TT assigned by different Teams in Ericsson and confirms normal operation with requester
  • Daily audit verification on All IP Security nodes includes health checks and Traffic trend analysis
  • Troubleshoot problems escalated by Etisalat involving different vendors that interact with IPBB network
  • Revise and Prepare solutions and LLDs prepared by Planning Teams
  • Integrate new solutions assigned by Planning, Ensure operability and perform Network Rollout NRO for MPBN products
  • Implement prepared configurations and perform any modification in a fixed maintenance window
  • Full Preparations for newly integrated nodes including HW acceptance, Configuration and Testing with All involved entities
  • Ensures proper closure of the first & second level issues escalated from network or customer perspective
  • BO Engineer might require traveling domestic and working in different cultural environments in a multi-customer / multi-vendor scenario
  • Taking part in technical bridges during emergency / major incident handling
  • Qualifications
  • Bachelor’s degree or higher in telecommunications engineering, IT or computer engineering or electronics or electrical
  • At least 3 - 7 years of relevant experience
  • Strong, proven knowledge of relevant technologies with at least 3-5 years of hands-on skills and experience in IP Security networks within telecommunications (preferably service provider) domain
  • Good knowledge, skills and hands-on experience in detailed design
  • Good knowledge of the fundamentals as well as the latest trends in the evolution of the GSM, GPRS & IP technologies
  • Good at product like Juniper, Cisco, Fortinet, F5 and IBM ISS etc
  • Application like DNS, DHCP, ENUM, Radius/AAA, Subscriber Provisioning, Databases, LDAP, SQL, SBC, Firewall/IDS/IDP, NTP, DPI, Policy controller etc
  • Should have good understanding of routing protocols and technologies like VRRP, OSPF, etc
  • Knowledge of packet product portfolio used by Ericsson
  • Cisco, Fortinet and Juniper certifications will be added advantage
66

Level Operations Stage Resume Examples & Samples

  • Infrastructure Capacity, performance Analysis & solution definition
  • Capacity & performance Improvement
  • End-user Quality of Service Optimization
  • Operation Services
  • Operational Readiness
  • Shared Solutions Services
  • Presentation & communication skills
  • Deciding & Initiating Action
  • Planning & Organizing
  • Presenting & Communicating Information
67

Entry Level Operations Resume Examples & Samples

  • Reconcile all revenue and verify all revenue fluctuations for the Daily Sales Report provided to Finance and Sales on a daily basis
  • Analyze and approve In Store reservation requests
  • Analyze and resolve any category and product/brand information on all reservation requests
  • Verify and process pricing and overall content on Letters of Commitment and addenda
  • Work closely with members of assigned Sales Region and Operations to process In Store orders in accordance to established production schedules
  • Ensure that all changes are properly reflected on all client invoices based on what was executed in ISOP and reflected within the terms of the signed LOC and/or addenda
  • Respond and provide direction to all Sales questions and late buy inquiries for assigned Sales Division
  • 4-Year Degree; Minimum 3.0 GPA
  • Familiarity with Microsoft Office
68

Level Operations Oss Engineer Resume Examples & Samples

  • Operation & Maintenance of proactive and reactive activities
  • Ensuring that the services provided to our customers are continuously available and performing up to Service Level Agreement (SLA) performance levels
  • Understanding the customer’s network and systems architecture, liaise with applications experts, operations staff and users to determine requirements and provide quick resolution for technical issues
  • Support automation initiatives
  • Document newly found troubleshooting methods
  • User management
  • Assures the correct functionality by following the routine and fault prevention guidelines and procedures
  • Deals with initial troubleshooting of the systems or application errors
  • Takes action before problems become critical: system/hardware failures, hanged processes, scripts not having desired output, application errors, data flows etc
  • Technical tasks to add and configure new elements by following specifications and procedures, extracting the required data from databases (Oracle, Sybase, MSAccess or others)
  • Respond to requests raised for ongoing issues and troubleshooting. Perform emergency troubleshooting for critical issues in a required timeframe, accordingly to SLA
  • Document constantly on managed platforms and maintain a good level of communication with vendors and clients
  • Assures support during systems and applications upgrades, conducts User Acceptance Tests, performs sanity checks
  • IT systems, backup solutions, monitoring systems (e.g. Nagios, Veritas Backup)
  • Unix based and Windows administration
  • Basic networking and routing (CISCO courses represents an advantage)
  • Technical support environment, working with tickets, priorities, Service Level Agreements, on-call duty one week per month
69

Level Operations Oss Engineer Resume Examples & Samples

  • Contribute with automation ideas and in their implementation
  • Providing coaching for junior colleagues
  • Assures the correct functionality by following the routine and fault prevention guidelines (check and act upon alarms, logs, system monitor indicators)
  • Technical tasks to add and configure new elements by following specifications and procedures, extracting the required data from databases (Oracle, Sybase, MSAccess or others), create new scripts to: improve the functionality, add new functions or in prevention scope
  • IT systems, storages, backup solutions, monitoring systems (e.g. Nagios, Veritas Backup)
  • POSIX (bash, perl, SQL scripting, Windows batch scripting) used to automatize different system tasks
  • Networking and basic routing (CISCO courses represents an advantage)
  • Database administration basic knowledge (Oracle, Sybase, MySQL, MS SQL, MS Access)
70

Entry Level Operations Engineer Resume Examples & Samples

  • Capable of working rotational shifts as part of a 24x7 operational team
  • Provide on-shift subject matter expertise production systems and their associated products for multiple Geographical Information Systems (GIS)
  • Strong multi-tasking skills and ability to meet time critical needs/demands with close attention to detail
  • An active TS/SCI/SSBI Security Clearance with CI polygraph is highly desired
  • Desired degrees include computer science, computer information systems, engineering, mathematics, sciences
71

Level Operations Stage Resume Examples & Samples

  • Linux and Windows
  • Basic knowledge of networking and protocols
  • Not afraid of the command line
  • Must be pursuing academic degree with graduation date of August 2017 or beyond
72

Level Operations TX Engineer Resume Examples & Samples

  • Network (& Service) performance management & capacity management, responsible to ensure that the services or resources are performing adequately & that enough capacity is available to meet the business requirements & growth projections. This function will prompt the need for a specific network optimization
  • Preparation of low level design documentation for change requests (configuration changes, new code, parameters changes, etc.) according to requests sent by Engineering Customer Department. The implementation of those changes is not OE team responsibility. Some of those changes are recurrent
  • Preparation of low level design documentation for changes (configuration changes, new code, parameters changes, etc.) according to requests sent by other organizations, as, for instance, Assurance Customer Department, Back Office, MAS, OE, Support Organization, etc. The implementation of those changes is not OE team responsibility
  • Preparation of TIA (Technical Impact Analysis) for projects, taking as input the information delivered by the Project Team or by Engineering Customer Department
  • Reports on Licenses and Capacity
  • Provision of technical information and answers to customer consultations related to requirements, network incidents, etc
  • Support to Trouble Tickets in relation to Solution Configuration. OE team takes ownership of the TTs being handled by them
  • Managed Services Documentation updates. OE is responsible of keeping the OE documents up to date
  • Handover activities related to projects (OE has to check that the impacts in the TIA have been taken into consideration and that the Capacity/License reports and that the documentation are also updated)
  • Analytical & task oriented
  • Social skills & awareness
  • Problem Solving & strategic thinking
73

GSD Team Lead-level Operations Resume Examples & Samples

  • Manage 24x7x365 Service Desk support staff by defining and establishing schedules, setting priorities, providing support/direction and dealing with administrative issues as needed
  • He represents the first stage of escalation for Incidents, should these not be resolvable within the agreed Service Levels
  • Plan and execute team strategies, goals and projects
  • Provide feedback to staff on their day-to-day responsibilities including process execution, issue isolation, issue identification, resource allocation, escalation management and ticket close-out activities
  • Actively seek and use real-time, operation and historic data to augment problem resolution efforts
  • Maintain real-time knowledge of currently open Problem tickets, their status and their path to resolution
  • Perform rotational on-call responsibilities on nights and weekends
  • Gather and analyze metrics to benchmark the helpdesk workload/performance and identify trends in reported issues on a daily basis
  • Work within the support staff to promote excellent customer service, effective response times and provide expert insights into general support issues
  • Train helpdesk staff on operational procedures and troubleshooting techniques. Provide training on new hardware and/or software applications as needed to ensure staff is knowledgeable and effective
  • Observe and offer suggestions for any noted process improvements and develop the new procedures
  • Provide support as needed for business infrastructure, including e-mail, printing, wireless and wired network connectivity, phones, VPN, etc
  • Provide support as needed on active directory – Creation of network user account, email account, creation and maintenance of distribution lists, creation and maintenance of security groups, deletion of network user accounts and unlocking/resetting password for network user accounts
  • Provide support as needed for software applications such as MS Office, Matrix (Commercial)
  • Provide support including set up, configuration and procurement as needed for Hardware and Accessories – Printer support, laptops, PC, Thin Client, Mobile Devices
  • Provide support as needed for online product suites for Portrait, Program Management Center, CWT Resolve, HR Connect, ERP, MyHR, CWT University, Moxie, Talisma, CWT Online
  • Provide support as needed for Email, and Outlook Web Access
  • Provide support as needed for business applications – Sabre, Galileo, Apollo, Native Galileo, Galileo GTIDs Mapping, Galileo Focal Point, Amadeus, Symphony Express (Power Express), Opus (Power Turbo)
  • Provide support as needed for Telephony and Teleconferencing – Avaya, PGI Global Meet, PGI Adobe Connect, and Voicemail
  • Provide support for collaboration tools – Lync or Office Communicator
  • Provide support for Remote Computing/VPN
  • Provide support for Citrix – APAC Citrix 4.5, 6.5, and APAC Desktop / NORAM Desktop hosted on Nevada Server
  • Performs other duties that may be assigned from time to time
  • Bachelor’s Degree in business or equivalent IT-Related course (e.g Information Technology)
  • Minimum of 8-10 years work experience in the IT Service Desk environment
  • Fluent or Spontaneous in English for both written and oral communication
  • Experience managing and coaching team members is an advantage
74

Level Operations FO Infra Resume Examples & Samples

  • Event Management
  • 1st level Incident Management
  • Remote Site Access Control
  • 1st Level Legal request Execution
  • 1st Level Billing Operations
  • 1st Level Assurance Support activities
  • Position Qualifications
75

Entry Level Operations Specialist Resume Examples & Samples

  • Install Red Hat Linux server software, patching, upgrading and maintenance
  • Install, upgrade and perform maintenance of server hardware components as per requirements
  • Responsible for backup and disaster recovery of Linux and Windows operating systems
  • Assist Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations
  • Prepare status report as well as briefings for the customer and upper management. Develop plans and schedules. Manage Security activities in specific areas as assigned
  • Performs post software installation upgrades and IAVA patching
  • Perform baseline software load of new computers, replacement computers and configure for customer use
  • Provide training to military technical support personnel on the different techniques for software installation, troubleshooting and repairing problems on MS operating systems via phone, remotely or in person
  • Performs baseline operating system and application stack patching as directed through Configuration management/Release management activities on DCGS-A V3 client systems
  • Maintains elevated user rights privileges in order to assist other POR FSRs and IEW technical personnel in joining systems to the applicable domains
  • General computer cabling concepts and techniques
  • Active Directory structure and object management
76

Level Operations IP Engineer Resume Examples & Samples

  • Provide fault management on CORE IP nodes: Routers, Switches, Firewalls
  • Perform preventive & corrective maintenance, problem management, acceptance, fault management
  • Logging the performed activities in specifically ticketing tools
  • Create/correct data transcript files to configure or update the existing network elements or to add new network elements
  • Performance monitoring and QoS analysis of node performance
  • Working on-call schedule and night time
  • Solid understanding of service provider networks, internet network architecture and routing products like BGP, OSPF, ISIS
  • Good experience MPLS Layer 3 VPN and Layer 2 VPN/VPLS is a must
  • Cisco CCNA, CCNP is a plus
  • Juniper (JNCIA , JNCIP) certifications is a plus
  • General knowledge about Mobile Network Architecture (GSM/WCDMA/LTE)
  • General knowledge of UNIX or LINUX operating systems is a plus
  • Strong problem solving skills and analytical thinking
  • Ability to work under stressful situations, meet tight deadlines and deliver services with high quality
  • Excellent communication skills
  • Knowledge sharing ability
  • Service fulfilment
  • Self-motivated
  • Open minded
  • LI-AF1
77

Level Operations IP Engineer Resume Examples & Samples

  • Cisco CCNP, CCNP SP is a plus
  • Juniper (JNCIA , JNCIP-SP) certifications is a plus
  • Huawei HCNA, HCNP certification is a plus
78

Entry Level Operations Specialist Resume Examples & Samples

  • Performs keyboarding tasks, which may include the preparation of written correspondence and/or the use of a personal computer to access various software applications
  • Exercises a higher level of judgment when performing routine tasks
  • Scans teller work, new account agreements from branches, accounts payable invoices, expense reports, loan documents and other documents as required
  • Maintains clear, continuous communication with supervisors, branch and regional managers for all banks
  • Communicates with internal customers both electronically and verbally to resolve issues
  • Ensures quality of work and visually verifies that all items are loaded correctly and legible
  • Cross-trains with central records department in preparation of loan documents for scanning
  • Willingness and ability to take on other duties as assigned
  • Must have high level of organizational skills
  • Ability to operate production document scanner
79

Entry Level Operations Resume Examples & Samples

  • As directed, starts, stops, adjusts, tests and operates pumps, valves, switchgear, controls and other components of systems
  • Monitors recorders and indicators within the control room for the nuclear and turbine generator systems for operation within prescribed limits. Obtains overview data and performs various calculations as required by procedure
  • Responds to plant indicators and alarms in accordance with plant procedures including identifying those parameters that are indicative of an emergency condition and initiating designated actions
  • Performs operations in accordance with administrative procedures and NRC license including shift turnovers, log maintenance, etc
  • Responds to and takes action as required in mitigating consequences of plant transient. Required to be thoroughly familiar with entry conditions and cautions for the emergency operating procedure and the basis of each step in the procedures. Required to be familiar with the abnormal operating event procedures and system diagnostic and restoration procedures
  • Participates as a member of station fire brigade and will be required to function as fire brigade leader
  • Assists shift supervision in the performance of any and all of the duties involved in directing and coordinating the actions of the other personnel assigned to assist in operation of the station
  • Responsible to identify and correct deficient conditions through the use of the station Corrective Action program, initiating action requests for material condition issues and submitting Procedure change requests
  • Initiates Emergency Plan in accordance with implementing procedure
  • Implements tagging and system out-of-service requests, including directing others to realign valves, rack out breakers and hang tags
  • During refueling of the reactor, manipulates controls, drives, etc. and observes nuclear and radiation monitoring instruments in accordance with procedural controls. May be required to assist in refueling
  • Operates station communications equipment as required
  • Please note that naval candidates will need to provide occupation/training awards history, DD214 and the fitness and counseling evaluations with social security numbers and medical documentation removed
80

Level Operations Win / Linux Resume Examples & Samples

  • Documentation of recurring issues and associated resolutions, to be handed to the L1 team
  • Create problem tickets for recurring issues
  • Chase change approvals to meet with GN&S SLAs
  • Produce regular availability and capacity reports for the EBMS network
  • Manage supplier tickets through to resolution, ensuring proper response times are adhered to and escalating (internally and externally) as needed
  • Consolidate and standardize connectivity solutions towards fewer better managed suppliers and circuits
  • Ensure that capacity across the company is being used efficiently and reduce duplication of circuits between destinations
  • Define and implement an interconnection strategy with global internet exchanges, CDNs, key suppliers and partners
  • Review the work and timeframe of tickets coming from the L1 team, prior to the ticket being escalated to L2 and prioritise accordingly
  • Use technology expertise and privileged access to perform advanced troubleshooting of network systems
  • Investigate and communicate outage impact to service managers and the wider GN&S team
  • Ensure information is accurate and informative, liaising with users where needed
  • Ensure information for change tickets is accurate and conforms to Global Networks and Security templates
  • Carry out complex changes produced in conjunction with Level 3 engineers and Network Architects
  • Experience & Knowledge
  • Working in a large scale Enterprise environment with an emphasis on high availability and providing a highly responsive and professional server
  • Knowledge and understanding of TCP/IP networking and routing
  • Knowledge of standard Linux tools, scripting languages
  • Design, build, management and support of HDS enterprise storage in mission critical environments (eg HUS VM/HUS/”G" Series)
  • Design, build, management and support of Fibre Channel SANs and working with NAS protocols (CIFS/NFS)
  • Knowledge of and experience with enterprise backup and archive systems
  • Providing 2nd line operational support in a 24x7 Environment, including on-call
  • Capacity management, planning and reporting for all security systems
  • Rigorous and disciplined approach to documentation and knowledge transfer
  • Substantial experience fault finding in complex system
  • Excellent stakeholder communications to all levels of audience
  • Additional highly desirable skills and Experience for post-holder
  • Knowledge of project work and methodologies
  • Ability to process and present complex statistical data in a clear and concise fashion for Senior Management consumption
  • Managing third party vendors
  • Fast capacity of understanding specific broadcast & IT applications
81

Level Operations Encoding / Transcoding Resume Examples & Samples

  • Documentation of recurring issues and associated resolutions, to be handed to the L1 team
  • Create problem tickets for recurring issues
  • Chase change approvals to meet with GN&S SLAs
  • Produce regular availability and capacity reports for the EBMS network
  • Manage supplier tickets through to resolution, ensuring proper response times are adhered to and escalating (internally and externally) as needed
  • Consolidate and standardize connectivity solutions towards fewer better managed suppliers and circuits
  • Ensure that capacity across the company is being used efficiently and reduce duplication of circuits between destinations
  • Define and implement an interconnection strategy with global internet exchanges, CDNs, key suppliers and partners
  • Review the work and timeframe of tickets coming from the L1 team, prior to the ticket being escalated to L2 and prioritise accordingly
  • Use technology expertise and privileged access to perform advanced troubleshooting of network systems
  • Investigate and communicate outage impact to service managers and the wider GN&S team
  • Ensure information is accurate and informative, liaising with users where needed
  • Ensure information for change tickets is accurate and conforms to Global Networks and Security templates
  • Carry out complex changes produced in conjunction with Level 3 engineers and Network Architects
  • Experience & Knowledge
  • Working in a large scale Enterprise environment with an emphasis on high availability and providing a highly responsive and professional server
  • Knowledge and understanding of TCP/IP networking and routing
  • Knowledge of standard Linux tools, scripting languages
  • Design, build, management and support of HDS enterprise storage in mission critical environments (eg HUS VM/HUS/”G" Series)
  • Design, build, management and support of Fibre Channel SANs and working with NAS protocols (CIFS/NFS)
  • Knowledge of and experience with enterprise backup and archive systems
  • Providing 2nd line operational support in a 24x7 Environment, including on-call
  • Capacity management, planning and reporting for all security systems
  • Rigorous and disciplined approach to documentation and knowledge transfer
  • Substantial experience fault finding in complex system
  • Excellent stakeholder communications to all levels of audience
  • Additional highly desirable skills and Experience for post-holder
  • Knowledge of project work and methodologies
  • Ability to process and present complex statistical data in a clear and concise fashion for Senior Management consumption
  • Managing third party vendors
  • Fast capacity of understanding specific broadcast & IT applications
82

Level Operations, &S Resume Examples & Samples

  • Event management
  • Incident management
  • Remote site access control
  • Legal request execution
  • Billing operations
  • Assurance support activities
  • Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
  • Minimum years of experience: 3-5 years’ experience of deploy system test and lead testing team
  • Domain experience: area of expertise – (Recruiter to supply) e.g. Cloud, BSS, OSS etc
  • ISEB/ISTQB software testing qualifications would be an advantage
83

NDT Level, Operations Specialist Resume Examples & Samples

  • Minimum 5 years of experience as a Level 3 in Ultrasonics, Eddy Current, or Radiography
  • Level 2 prior certification in one or more: RT, UT, PT, ET, capable of NAS Level 3 certification
  • 5+ years of industry experience in a related field
  • Knowledge & understanding of SNT TC-1-A & NAS410 standards
  • Experience with proven track record in the training and development of others
  • Knowledge of AMS, AWS, ASME, ASTM Industry Standards
  • Knowledge of advanced NDE methods ET Array, PAUT, FMC, Digital Radiography
  • Knowledge of NASA 5009 Standards
  • Computer skills: Microsoft office applications - Word, Power Point, Excel
84

Level Operations Stage Resume Examples & Samples

  • Incident management
  • You will assist with Problem management
  • System administration
  • And you will work with Billing operations
  • Bachelor level, in engineering (IT, Telecom) or
  • 3-5 years’ experience of deploy system test and lead testing team
  • ISEB/ISTQB software testing qualifications would be an advantage
  • Knowledge of Managed Service telecom operations practice
  • Knowledge sharing and collaboration skills
  • Ericsson knowledge
  • English skills
  • Delivering results & meeting customer expectations
  • Working with people
  • Creating & innovating
  • Applying expertise & technology