Associate Operations Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the associate operations job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired. Read the complete guides below for more details.

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WH
W Haag
Wilma
Haag
430 Schaefer Camp
Detroit
MI
430 Schaefer Camp
Detroit
MI
Experience Experience
02/2015 – present
Dallas, TX
Senior Associate, Operations
Senior Associate, Operations
02/2015 – present
Dallas, TX
Senior Associate, Operations
02/2015 – present
  • Working with the Global Leader of Sales to execute a highly-impactful business development strategy
  • Work safely and maintain a safe working environment
  • Work with Operations Manager on systems integration, product developments and enhancements for better quality control and efficient processing of data and relevant data sets for analysis and reporting purposes
  • Provide suggestions for internal process improvements
  • Achieve productivity targets – so as to improve the overall performance of the team
  • Meet and exceed KPIs by performing error free work and adherence to deadlines
  • Assist the Operations Manager with processing monthly billing and budget reporting
01/2009 – 11/2014
Detroit, MI
Associate Operations Analyst
Associate Operations Analyst
01/2009 – 11/2014
Detroit, MI
Associate Operations Analyst
01/2009 – 11/2014
  • Provides preventative maintenance on assigned technologies (e.g., enterprise, network, telecom), following established procedures
  • Work with filings vendor on day to day filing issues, concerns and database management
  • Assists Director and Team Leaders in meeting established CTQ’s in the areas of production and/or audit metrics
  • Assist sales organization in providing technical and administrative product information
  • Work on initiatives focused on improving data quality and driving greater efficiency, transparency, or accuracy as assigned manager
  • Operates effectively as part of a larger team and manages own work
  • Provide subject matter expertise for bridging the gap between Product Management group and systems solutions
02/2003 – 09/2008
New York, NY
Associate, Operations
Associate, Operations
02/2003 – 09/2008
New York, NY
Associate, Operations
02/2003 – 09/2008
  • Picking activity – Picking GPM orders from documentation ensuring that the correct items are picked using RFI guns and handling item with care and attention
  • Manage centralized subteam communication by producing bi-weekly blast, managing survey submissions, and composing opening messages
  • Helps to develop, and document, processes for team functions such as billing, flowcharting, reporting, etc
  • Confirming all client campaigns are “Checked-in and Agency Accepted” prior to pulling billing reports
  • Should have genuine interest in receiving training in dangerous Cargo and developing a career within dangerous cargo management
  • Work with internal ADM team and Invoice clearing team tracking and clearing vendor invoices for NSAD
  • Requesting client POs, distributing PO information to strategy team and tracking PO numbers and budgets
Education Education
Bachelor’s Degree in Administration
Loyola University Chicago
Bachelor’s Degree in Administration
Skills Skills
  • Strong understanding of risks and controls
  • Possesses good communication skills, both verbal and written
  • Demonstrates basic technical and problem identification skills
  • Is able to handle problems at times of a complex nature
  • Is comfortable with shift rotation
  • Outstanding organization and problem solving skills as well as high attention to detail
  • Responsible for identifying potential improvements to provisioning program that increase scalability, quality, and efficiency
  • Uses troubleshooting techniques and exercises good judgment in decision-making in order to routinely deliver provisioned products at all times
  • Communicate audit progress and findings by providing information in status meetings; highlighting unresolved issues; reviewing working papers; preparing final audit reports
  • Attention to detail, highly organized, with an absolute focus on quality of work
Create a Resume
1

Senior Associate, Operations Resume Examples & Samples

  • Vigilant in being the gatekeeper in any deviation in process
  • Drive and Contribute to 3PL Warehouse & Logistics Operations business strategies by working with the Manager, Operations
  • Grow and strengthen adidas business by developing the WH & Log organization, optimizing Outbound delivery performance and achieve cost targets; provide visible product flow and status; identifying and utilizing best practices; strengthening processes and policies; leveraging systems; establishing and monitoring KPIs&#8217
  • To manage Warehouse Outbound Operations (adidas and TaylorMade) and supporting the distribution of products to overseas and local customers
  • Updating of Flash report for outbound Status timely
  • Coordination and Communication with “internal customers” with regards to outbound activities
  • Conducting investigation for inbound & inventory discrepancies
  • Monitoring & management of outbound productivity
  • Manage and control outbound pooling management activities in accordance to the Standard Operating Procedure
  • Timely submission or updating of reports assigned
  • Continuous review of outbounds process to achieve the Best Practice
  • Verification of outbound related invoices before submission for approval by Manager, Operations
  • Inter- support of inbound control & management in the absence of Inbound Associate
  • Assuming the role of the Manager, Operations during his/her absence
  • Perform any other roles or duties assigned by the superior, which is deemed reasonable, practical and logical
2

Associate Operations Rep Resume Examples & Samples

  • HighSchool Diploma or equivalent
  • Demonstrated mechanical aptitude
  • Basic PC skills and the abliltiy to be cross-trained on multiple types ofequipment
  • Ability to display flexibility with given work demands
  • Ability to make sound decisions, solve basicproblems, and exhibit a continuous improvement orientation
  • Capability to work effectively in a team environment
  • Physical stamina requirement ability to stand for extended periods of time
  • Ability to push and pull dollies. -Attention to detail
3

Associate Operations Manager Resume Examples & Samples

  • Ideally 2 or more years’ experience working in multidisciplinary teams within the global commercial insurance brokerage industry required
  • Proven track record of successfully working in an operations or business support role
  • Experience of dealing with senior colleagues and/or management on a regular basis, successfully liaising with them to resolve complex business problems
  • Experience in documenting and tracking process descriptions and KPIs
  • Prior Analytical experience preferred
  • Global exposure and experience preferred
  • Honours degree in Business or Management Science, masters an advantage
  • Professional Qualifications in operations, financial services or insurance industry
  • Technically astute with strong SharePoint and Excel. Any of SPSS, SAS, SQL, Tableau, SFDC, would be an advantage
4

Associate Operations Analyst Resume Examples & Samples

  • Entry point for all Client Licensing requests; manage team mailboxes, handle documentation needs, handle Level 1 requests, distribute to and across appropriate operational resource(s) after assessing to ensure materials are complete and ready for action
  • Handle all Level 1 requests including basic client classification enquiries, non-member assignments, contact changes,
  • Prepare billing files for Operational lead actions including gaining necessary approvals from Licensing and relevant cross-function partners
  • Exit point for Client Licensing cases involving “commit” to VCIS or VMM and E-Signature process including distribution of accurate confirmation notices or other required communications within agreed timeframes
  • Use VCSA per established team procedures
  • Input ACH information for Principal-type clients into VCIS to enable billing (US clients only)
  • Manage documentation and records management function including all repositories, shared drives, and offsite storage per established procedures. Handle retrieval and inventory requests as needed in a timely manner
  • Responsible for maintaining up to date and functioning communication channels including team mailboxes, express delivery accounts, fax #, distribution lists
  • Responsible for managing set up and maintenance of electronic archiving and repository tools per departmental requirements
  • Assist in building awareness of Client Licensing rules, policies and processes
5

Associate, Operations Client Account Services Resume Examples & Samples

  • Process applications for accounts requesting checking and Visa products. Processing applications includes, but is not limited to: opening accounts, ordering checks, ordering Visa cards and general account maintenance
  • Process and respond to branch and firm requests for ACH and Transfer on Death application set up
  • Provide quality customer service to RBC Wealth Management branches, Correspondent firms, and other operations staff as primary contact for all questions concerning the processing of checking and Visa applications and products
  • Utilize various vendor and RBC applications to complete various tasks within department
  • High school diploma or equivalent plus one year of job-related experience or business/technical college
  • Business, finance, customer service and/or accounting/bookkeeping experience
  • Superb attention to detail and accuracy
  • Proficient computer skills in Windows-based software products such as Word, Excel and Outlook and typing proficiency
  • Mathematical aptitude
  • Effective problem identification and resolution skills
  • Ability to handle multiple priorities in a fast paced and deadline driven environment
6

Associate Operations Resume Examples & Samples

  • Check if application is compliant to kyc norms
  • Credit check in documents with predefined policies and get into income calculations
  • Ensure decision is taken with in TAT and with desired accuracy
  • Check for authenticity and validity of documents
  • Alteration/Tempering need to be checked in documents
7

Associate Operations Product Data Control Team Resume Examples & Samples

  • We currently have an opportunity within the Product Operations Data Quality team in Mumbai. This team is responsible for ensuring the accuracy and completeness of Product data for the firm. The candidate will report to the Product Data Control team leader in Mumbai and have diverse responsibilities, including but not limited to the following
  • Setting up and maintaining products in reference databases and handling product related requests and inquiries from product data users within the Firm
  • Analysing data requests/tickets and make recommendations for eliminating or reducing ticket volume
  • Completing root-cause analysis of data quality exceptions to determine trends in the data, identify inaccuracies in external data providers' feeds and recommend opportunities to increase efficiency and productivity
  • Over 4 years of experience in financial services
  • Good understanding of securities reference data (e.g. Equities, Listed Derivatives)
  • Stakeholder management skills
  • Ability to think strategically and provide insight into how to improve existing business and technology processes
  • Additional degree in profession courses CFA/CPA/CA will be beneficial
  • Experience of working with remotely located teams and clients
  • Good understanding of external data vendor feeds (e.g. Bloomberg, Reuters)
  • Experience of working with large datasets or using Extract Transform and Load (ETL) tools to analyse data
  • Ability to work well under pressure, lending control and order to a difficult or pressurized situation
8

Associate Operations Analyst Resume Examples & Samples

  • 3-6 years experience
  • Microsoft Office Suite products (Excel, Word and PowerPoint)
  • An understanding of databases and computing
  • Working knowledge of the bankcard or banking industry , and licensing (preferred)
  • Functional knowledge of VisaNet services (preferred)
  • In-depth knowledge and experience required to perform multifaceted responsibilities (preferred)
9

Associate Operations Analyst Resume Examples & Samples

  • 4 - 8 years of experience
  • Proven administrative and organization skills
  • Demonstrated knowledge and success in process development improvements
  • Customer-service orientation
  • Demonstrated ability to be proactive and think through consequences
  • Effective administrative level verbal and written communication skills
10

Associate, Operations Resume Examples & Samples

  • Process standardized or routine transactions within a specific area or department
  • Verify, and input information/data into computer files, databases or systems, or in record retention systems
  • Respond by phone, email and in person to questions from other Operations departments, from retail personnel, and from management staff
  • Route escalated questions to the appropriate resources following established departmental policies
  • Understand department procedures and required accountabilities in the area or department in which the incumbent works
  • Reduce risk by suggesting process changes and modifications as appropriate
  • Process and analyze incoming account documentation
  • Code and update information on back office systems
  • Assist Operations personnel with document related questions
  • Provide customer service to incoming callers
  • Assist with projects as assigned
  • One year of job-related experience or business/technical college
  • Type 40+ w.p.m. and 10-key number pad by touch (or effective use of top row)
11

Associate, Operations Due Diligence Resume Examples & Samples

  • Conduct full scope operational due diligence including
  • CPA and/or CFA/CAIA designation preferred
  • Ability to travel including frequent trips to Houston, Texas
12

Associate, Operations Specialist Resume Examples & Samples

  • Bachelor’s Degree or equivalent: analytical, financial or mathematically related subject favoured
  • Candidate should be able to organise themselves efficiently, managing both daily tasks and projects
  • Experience of taking on risk responsibility and supervision of others
  • Demonstration of experience working with large data sets, robust analytical skills, high attention to detail and process improvements
13

Associate, Operations Resume Examples & Samples

  • Entry-level position for a recent graduate in business, information technology or engineering
  • Communication- Strong writing and oral presentation abilities
  • Expertise- Basic grasp of the various web and mobile technologies in the market today and ability to understand and apply software development engineering principles such as Agile or Waterfall. Intermediate to advanced skills in web content management, HTML and CSS are a plus
  • Positive Attitude – Great work ethic, ability to work in a self-directed manner, willingness to learn new applications and get up to speed quickly are essential to this role
  • Analytics– Ability to mine and maintain data sources in order to provide key trend reporting and data visualizations in MS Excel
14

Associate Operations Resume Examples & Samples

  • Check the KYC documents according to the compliance guidelines
  • Replying emails of the cardholders & Stakeholders
  • Calling customers for curing of PAN Card / Address / wrong card no. etc
  • Coordination with stake holders for taking out data & Sending communication to the customer i.e. White mails , E-mails & SMS
  • Graduate in any discipline
  • Good knowledge of computers / MS Office, etc
  • Able to solve the queries of the card holder regarding KYC
15

Renovation Associate Operations Resume Examples & Samples

  • Assists with the inbound process of all fixture deliveries
  • Executes fixture set ups
  • Ensures standards of departments are maintained surrounding construction zone so that customers can continue to shop throughout renovation
  • Loads old fixtures onto truck for transfer to other stores
  • Provides support to the visual team in the execution of floor moves
  • Processes inbound product deliveries
  • Installs all registers keeping with the new register concept
  • Minimum of one year stock or retail experience
  • Ability to lift up to 35 pounds
16

Associate Operations Analyst Resume Examples & Samples

  • Enforce proper Visa network and department specific system access for Merchant Support teams. Manage access of shared applications Merchant Support teams
  • Responsible for data entry into various merchant support applications, including configuration for call routing, call recording, and department application permissions
  • Responsible for the On/Off Boarding of new employees and BPO staff in various lines of business
  • Assist business owners with monthly, quarterly and annual User Access validation as needed
  • Diagnose agent technical problems and determine whether they need to be escalated to the Visa Help Desk. When issues need to be referred to the help desk ensure they are prioritized at the right level of severity
  • Support technology projects, including the validation of business & functional requirements and participation in user acceptance testing
  • Participate in scheduled bridge line meetings during project deployment periods. Provide deployment status information including testing results to implementation teams
  • Participate in BAU and Capital Project planning meetings as needed
  • Act as a liaison between Visa's technical & business support teams, fostering a partnership relationship between them
  • Proficiency with Microsoft Office Suite (e.g. MS Word, Excel, Power Point, Visio, etc.) is required
  • Ability to multi-task and make quick decisions based on internal client needs
  • Must be able to manage multiple service requests with strict time limits on an ongoing basis
  • Strong analytical skills required, including a thorough understanding of how to draw connection between system issues and potential root causes
  • Prior experience supporting the delivery and implementation of technology solutions in a call center is required
17

Associate Operations Analyst Resume Examples & Samples

  • ​Extensive knowledge of the GCAS procedures and policies (GCAS Data Maintenance is a plus)
  • Two-year experience in a team leadership role
  • Excellent team leadership and guidance competencies
  • Must be a self-starter with proven abilities in conceptual and logical problem solving
  • Knowledge working with Oracle Business Intelligence Enterprise reporting tool as well as Microsoft SQL, Excel and/or Access
  • Knowledge of basic accounting principles
  • Complete knowledge of maintaining data within a relational database
18

Associate Operations Manager, Esports Resume Examples & Samples

  • Be the customer oriented face for the esports team to coordinate travel and hospitality for Blizzard esports events
  • Responsible for booking: airfare, hotel, catering, and ground transportation for esports events
  • Identify, create, and collect necessary legal and financial documentation for travelers
  • Collaborate with the internal Blizzard travel team and finance to coordinate and vet solutions for upcoming travel requirements
  • Work with 3rd party travel companies to negotiate outsourcing events with large travel needs such as reoccurring tournaments and Blizzcon
  • Work with 3rd party contractors including players and talent to book travel needs for upcoming events with a friendly service oriented focus
  • Create, contribute, and improve travel process documentation
  • Work with global teams and players to assist with organizing international travel
  • Provide triage to travel arrangements when requirements change or customers miss travel plans
  • Monitor, track, and report travel costs to budget stakeholders, recommend and champion options and solutions for a diverse set of travel needs
  • Build and maintain exceptional relationships with teams across the company to execute duties including: finance, legal, accounts payable, events, IT, and others
  • Provide on-site assistance for large scale events including hotel check in and insuring guests have a positive travel experience
19

Leadership Development Associate, Operations Resume Examples & Samples

  • Deliver results through a team of people, including setting expectations, defining measures, providing feedback and coaching for success
  • Provide systematic evaluation and design of processes, workflow, forecasting and controls, that assist in providing better service to our clients and implementing cost control measures that help us maximize efficiency
  • Regularly share key information, communicate results, and build mutually beneficial relationships with other leaders and external partners
  • Lead various technology, process, vendor efforts by developing project plans, coordinating resources and delivering results within specific parameters and timeframes
  • Create and execute a personal development plan to proactively expand leadership skills (people leadership, strategic planning and innovation, personal development)
20

Associate Operations Analyst Resume Examples & Samples

  • Analyzes licensing eligibility and requirements per Visa Rules
  • Provides ongoing business assessment and advice to prospective and current clients related to administration of their licenses, including sponsorship options, license upgrades, mergers, acquisitions and terminations
  • Manages requests for Bank Identification Number (BIN) Licensing and other numeric IDs
  • Assesses operational opportunities to increase service quality or efficiency
  • Assesses client profile to ensure accurate information and effective use of Visa’s numeric resources
  • Defines reasonable commitments to meet customers’ expectations based on established processes and SLA’s
  • Negotiates and coordinates resources to ensure delivery on commitments
  • Perform training/‘buddy system’ functions as requested with new staff or those taking new responsibilities
  • Identifies trends in the business and escalates to management any areas potentially needing to be re-evaluated; provides recommendations accordingly
  • Provides project support as directed
  • Responds to questions/issues across breadth of licensing, BINs and other numerics; requiring understanding of Visa Bylaws and Visa Rules, banking structures, holding companies and regulatory requirements
  • Works independently with moderate guidance; makes decisions across breadth of licensing issues raised by client; using pre-defined parameters as guidance only and escalates as necessary
  • Formulates recommendations and refer cases to Manager for scenarios that are not commonly experienced in daily client interactions
  • Articulates client realignments/hierarchies and interdependencies across Visa enterprise
  • Understands client licensing data impacts downstream processes and departments; escalation of issues as appropriate
  • Bachelor’s degree or equivalent experience. Requires a minimum of 2 years’ experience in a customer support role in financial services, payment card, software, insurance, health care records, engineering, or information services
  • Must be a self-starter with proven abilities in organizational, conceptual, and logical problem solving as well as the ability to see the big picture
  • Customer-service orientation with proven ability to establish productive working relationships with customers, staff, and management at all levels
  • Working knowledge of Microsoft Office Suite products (Excel, Word, PowerPoint)
  • Experience working with electronic databases and other data-heavy tools
  • Solid verbal, written and interpersonal skills are required
  • Business-level Japanese verbal and writing skills are required to support the Japan market
21

Associate Operations Analyst Resume Examples & Samples

  • Serve as the gatekeepers to enter, direct and close out client requests for Global Licensing teams. Administer and provide support in optimizing the business processes related to the admittance and ongoing classification of Visa clients, including licensing, sponsorship, Bank Identification Number (BIN) and other numeric id cases. Act as training support for local and remote market staff
  • Acts as Work Flow Lead to ensure efficient and value add delivery for all key team responsibilities including entry and exit point for all Client Licensing requests; manage team mailboxes and documentation process; and distribute to and across appropriate operational resource(s) after assessing to ensure materials are complete and ready for action
  • Handle all Level 1 requests including basic client classification enquiries, non-member assignments and contact changes
  • Administer defined licensing processes via Visa Client Information System, Visa Membership Management, Visa Client Support Application or other desktop tools including distribution of accurate confirmation notices or other required communications within agreed timeframes
  • Maintain up to date and functioning communication channels including team mailboxes, express delivery accounts, fax numbers and distribution lists
  • Supports work to identify process improvement opportunities for the operational teams globally; supports efforts from Global Process and Quality Control lead by providing specific market input and consequences
  • Assists Specialized Support staff with Level 2 business scenarios and decisions, such as Mergers/Closures and Visa Growth Agreement, including training on basic functions
  • Consults and participates as necessary in operational and reporting activities necessary to support specific initiatives and new product sets ups
  • Works in collaboration with Licensing Operational staff to complete assignments within defined parameters and Service Level Agreements
  • Assists in building awareness of Licensing rules, policies and processes
  • Provides training support for new and existing staff with follow up coaching as needed and monitoring to agreed quality control standards
  • Assists in development and application of quality control measures
  • Bachelor's degree or equivalent experience. Requires a minimum of 2 years' experience in a customer support role in financial services, payment card, software, insurance, health care records or information services
  • Customer focus with proven ability to establish productive working relationships with staff and management at all levels
22

Associate Operations Specialist Resume Examples & Samples

  • Assists Operations Specialist team member(s) on a variety of special projects
  • Collaborates with Operations Specialist, Systems Engineering and/or other Technology groups and provides operational input about the installation and implementation of new equipment in assigned campus facilities
  • Collaborates with Coordinating Operations Specialist or Senior Management in long range capital project planning; recommends appropriate modification to Production Operations systems
  • Trains and mentors less experienced operators in the performance of more complex assignments
  • Follows up with technical support groups on persistent and serious technical issues within the facility and helps resolves complex issues as they arise
  • Assists the Production Operations Management with the creation of Standard Operating Procedures and implementation of training programs to improve the competency of the operating staff
  • Follows the policies and procedures of the department and directs others to do the same
  • Keeps apprised of new technology and recommends appropriate solutions to the studio and remote based departments
  • Has extensive knowledge of operational requirements involved in studio or remote live television production or post-production
  • Proficient in business protocol
  • Nominal travel may be expected
  • Has 8+ years of production operations or related experience
  • Advanced technical and workflow knowledge in assigned areas, including, but not limited to; audio, communications, system integrations, camera and studio related equipment and infrastructure, creative services, distribution techniques, branding systems and strategies, server based systems, non-linear editing, production control rooms or automated environments
23

Senior Associate, Operations Resume Examples & Samples

  • Working with the Global Leader of Sales to execute a highly-impactful business development strategy
  • Ensuring consistency and collaboration within operations on a Global level to provide the best service for Aon Inpoint
  • Leading key internal projects, managing workforce throughout by assigning tasks, delegating and prioritizing appropriately and proactively managing any potential conflicts
  • Leveraging key contacts and relationships to champion collaboration between teams to enhance the service for the clients both internally and externally
  • Designing and distributing strategic management information for central and regional executive and leadership colleagues
  • Leading the coordination of all sales management information globally across Aon Inpoint
  • 5+ years of experience in project management or operations
  • Significant experience leading and successfully executing process oriented projects
  • Deep strategic thinking capabilities
  • Change management and knowledge management experience
  • Skilled in quality management techniques
  • Experience working in an international capacity with a business improvement focus
  • Advanced PowerPoint and Excel knowledge
24

Senior Associate, Operations Resume Examples & Samples

  • Activities to be carried out in accordance with statutory, regulatory and company policies and procedures
  • Maintain good housekeeping and promote a safe working environment
  • Highlight potential Health and Safety and Quality risks, near misses and accidents to Line Management
  • Maintain compliance through training and competency programme
  • Support department induction programme
  • Supervise a small team, focusing on achieving department objectives / metrics
  • Support coaching, development and training
  • Highlight and improve process efficiencies to achieve business objectives
  • Embrace and support process improvement utilising PPI/Lean tools
  • Undertake any other duties on an ad-hoc basis as required by your Line Manager
  • Good numeracy and literacy skills
  • Strong communication skills (verbal & written)
  • Good standard of English (verbal & written)
25

Associate, Operations Resume Examples & Samples

  • Efficient production, inspection and packing of products
  • Assist in room and equipment set up
  • Stage and weigh job components, initiate paperwork, purge and clean rooms and equipment
  • May operate machinery and equipment
  • Comply with all customer specifications as detailed in Standard Operating Procedures (SOPs)
  • Completion of documentation in compliance with Regulations
  • Effectively communicates with other departments
  • Undertake any other duties on an ad-hoc basis as required by your Line Manager / Senior
  • Manual and finger dexterity
  • Good understanding of Good Manufacturing Practice or previous experience in a Production Environment
  • Able to undertake physical tasks within Health & Safety guidelines
  • Worked within a GMP environment
  • AMBIENT POSITIONS – comfortable working 15-25 degrees with appropriate PPE
  • COLD CHAIN POSITIONS – comfortable working at 2-8 degrees with appropriate PPE
  • AMBER LIGHTING – must be able to work in amber lighting
  • ALERGIES – to specific drugs may disqualify individuals from performing this role
26

Associate Operations Engineer Resume Examples & Samples

  • Assist in defining and driving the automation strategy for the operations and support organization
  • Enable workflow and process automation for high and urgent incidents within ServiceNow
  • Assist with monitoring tools and solutions to provide visibility into the infrastructure and application performance
  • Diagnose complex system problems using dumps, traces or other diagnostics aids
  • Diagnose system performance problems using available standard tools and system indicators
  • Automate the installation of applications, programs and system components so that they can be successfully implemented
  • Recommend system parameters or configuration variables to improve overall system health and reliability
  • Write commands or processes for execution under multiple system environments
  • Review automation scripts developed by less experienced staff members and assist in modifications of same for optimum performance and operation
  • Follow ITIL guidelines and best practices for maintaining the environment
  • Mentoring to other operation engineers to bring them up to speed with automation technologies
  • Create and update Playbooks as work is shifted down to level 1 operations
  • Identify top tier errors and incidents and automate
  • Candidates in this role need to have 5-7 years experience in event and incident management along with problem trending
  • 5-7 years experience with industry standard web application servers such as JBOSS
  • 5-7 years UNIX experience (including AIX, Linux, Solaris)
  • Strong knowledge of UNIX shell scripting required
  • Hands-on experience with scripting languages such as Ruby and/or Python is desired
  • A working knowledge of automation tools such as Chef or Jenkins is a strong plus
  • A working knowledge of Wily and/or Solarwinds a plus
  • The successful candidate should be able to serve in a technical lead role for a team of developers working on multiple automation initiatives - responsible for driving the design, implementation, and deployment of solutions
27

Associate, Operations Resume Examples & Samples

  • Develop, implement and execute a seasonal process to ensure that all sales samples are tracked, prioritized and distributed to arrive in a timely manner for account meetings, trade shows and events
  • Work closely with senior management to develop accurate sample distribution across all product channels
  • Coordinate sample and facility logistics for on-site and off-site account meetings
  • Facilitate new account/customer set up by verifying retailer information, images and initial orders to align with appropriate Channel and market strategies
  • Maintain and update internal account database
  • Manage several functions within the execution process of seasonal sales launches including logistical planning, sample coordination and post-launch activities
  • Produce seasonal catalogs across all product categories
  • Produce seasonal selling documents and tools to support all key product initiatives, launches and tradeshows
  • Assist with tracking of departmental budgets and spending
  • Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices
28

Associate Operations Engineer Resume Examples & Samples

  • Maintain and troubleshoot process equipment and software
  • Provide technical support for quality control, process improvement, cost savings, process development projects, new product launches, equipment qualifications, and process validations
  • Operate within Stryker’s quality system to produce documentation such as, inspection plans, equipment maintenance logs and standard operating procedures (SOPs)
  • Support continuous improvement efforts by performing time studies, value stream analysis, flow analysis and other Lean related tasks
  • Investigate Quality issues for root cause and recommend/implement corrective actions
  • Manage Engineering Change Notices for process changes from creation to final approval
  • Periodically lead projects and processes; work with cross-functional teams to get these projects completed
  • Act as the point of contact with regards to new product development projects; participate in new product teams
  • Play an active role in the Mentee/Mentor program with Stryker Operations
  • Complete all required trainings, and each phase of the rotation successfully and as outlined in the program rotation syllabus
  • 0-2 years of experience in a production/manufacturing environment
  • Relevant Co-Op/internship experience or project management experience is preferred
  • Demonstrated computer skills using Microsoft Office applications (Word, Excel, PowerPoint, etc.)
  • Demonstrated interpersonal, communication and presentation skills and must be comfortable presenting at team level meetings
  • Ability to perform in and be challenged by a team-based environment, which places a high degree of emphasis on accountability for customer service levels, inventory management, cost reduction and quality/GMP compliance
  • Must have a commitment towards professional development through a two-year intense technical training rotational program in a variety of challenging manufacturing assignments
29

Associate, Operations Resume Examples & Samples

  • One to four years of work experience, ideally some operations experience
  • Ability to make timely decisions and demonstrate good judgment
  • Exceptional customer service orientation & an ability to think three steps ahead
  • Ability to build strong relationships & tailor approach toward the perspective of others
  • Strong learning and growth orientation
30

Associate Operations Specialist Resume Examples & Samples

  • Receive, triage, review and process data from various sources on time, within budget and meet quality standards. Perform data entry for tracking and safety database, coding relevant medical terminology, writing descript narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case closure, coordinating translations and ensuring reports are sent to the customer within assigned deadlines. Pre-process material for endpoint committee or core laboratory adjudication. Preparation of material for submission of primary review
  • Assess Lifecycle Safety data for report ability to relevant authorities, track reportable cases and report to regulatory authorities, ethics committees, institutional review boards, investigators, oversight groups per legislation, within timelines and in a format compatible to requirement. Liaise with local Quintiles offices to facilitate expedited reporting
  • Process Lifecycle Safety data according to applicable regulations, guidelines, Standard Operating procedures (SOPs) and project requirements
  • Assist operations team with tasks, provide for back-up to the operations team, assist in generation of status reports, providing project metrics, drafting project instructions/guidelines and assist in implementation of new processes
  • Contribute under guidance of senior staff to individual deliverables in the field of Safety Publishing, Risk Management, Safety Surveillance and Medical Information, or other service lines as appropriate
  • Liaise with different functional team members, e.g. project management, clinical, data management; health care professionals e.g. investigators, medical monitors, site coordinators and designees to address project related issues
  • Attend project team meetings and provide feedback to operations manager on any challenges/issues or successes
  • May liaise with client in relation to details on day to day process of cases
  • Perform operational and collaborative LSM task as directed by Lifecycle Safety Infrastructure
  • Ensure compliance to Quintiles high quality standards and work with LSM constructively in a matrix framework to achieve project and customer deliverables
  • Executes administrative operational tasks as required e.g. committee and laboratory management
  • Collaborate with SO and LSM to help achieve operational departmental goals i.e. understands metrics appropriate to quality document management and assist in the achievement of productivity utilization and realization metrics
  • Read and acknowledge all necessary Quintiles standard operating procedures (SOPs) and customer SOPs as required. Ensure all required training is executed in a timely fashion and documented. Work towards ensuring your individual training plan and training transcript are reconcilable
  • Working knowledge of Lifecycle Safety services. Familiarity with functionality of the Quintiles Regulatory Database and Endpoint Tracking Database
  • Basic knowledge of applicable global, regional, local clinical research regulatory requirements; i.e. Good Clinical Practice (GCP) and International Conference of Harmonization (ICH) guidelines, SOPs
  • Ability to meet strict deadlines; manage competing priorities and changing demands
  • Sound organization and time management skills
  • Ability to follow instructions/guidelines, work independently and on own initiative
  • Good attention to detail and accuracy and maintain high quality standards
  • Demonstrate good IT skills
  • Ability to be flexible and receptive to changing process demands
  • Willingness and aptitude to learn new skills across Lifecycle Safety service lines
31

Associate Operations Engineer Resume Examples & Samples

  • 3+ years of IT Operations experience
  • Academic background in IT/Computer Science is preferred
  • Experience with Linux and Windows Server is required. A background of Chef, Ruby and AWS is preferred
  • Experience with network equipment
  • Demonstrated ability to work independently and as part of a team
  • Experience as primary point of contact and expertise with end-user
  • Experience with system implementations and process improvements
32

Senior Associate, Operations Resume Examples & Samples

  • The primary role for this position will be to act as support for the Team Leader and to deputize as Team Leader during times of absence ensuring daily workflows are monitored and the workload is evenly distributed
  • As part of the Voting Operations team the candidate will be expected to work in a pressurized environment, have excellent planning and organizational skills, as well as an inquisitive mind, an ability to think through complex problems and offer advice and guidance to others resolving complex queries as they arise
  • As a Senior Associate you will be expected to understand all processes within the team and to act as cover during times of absence and reduced resources
  • In this role there will be a requirement to monitor the effectiveness of current systems, policies and procedures and to make appropriate recommendations to ensure daily operations are efficient
  • As a Senior Associate there will be a requirement to provide coaching and training to associates with less experience
  • The Senior Associate will be required to assist in the interview process and the selection of new hires to the team
  • Act as the first level escalation point for urgent & high nominal vote lodgment requests. Escalating to management any issues that cannot be resolved within team
  • Educated to A level standard or above
  • Financial service qualification is desired but not essential
  • Would suit someone with several years' experience within the financial services
  • Written communication skills
  • Organisation and prioritisation skills
  • Intermediate knowledge of Microsoft Office software
33

Associate Operations Analyst Resume Examples & Samples

  • Monitors performance and availability of hardware, systems, applications and links to ensure system and application service level availability objectives are met or exceeded for our Partners
  • Monitors batch scheduler, and resubmits failing jobs striving to ensure batch/report and statement service level availability objectives are met or exceeded for our Customers
  • Directs, coordinates, and responds to automation prompts for operator intervention
  • Confirms that operational processes are executed in a timely manner (backups etc) to ensure system and application service level availability objectives are met while maintaining a recovery point in time
  • Reports incident conditions immediately to senior/lead staff to expedite restoration of service or to eliminate the potential for a service disruption situation
  • Completes incident record information and shift log documentation to document the incident for tracking purposes and logs details for shift turnover communications and follow-up activities
  • Possesses a university degree/college diploma or equivalent work experience, and/or 1 to 3 years experience in the IT environment
  • Displays some knowledge of raised floor automation tools, software and processes
  • Demonstrates basic technical and problem identification skills
  • Is able to handle problems at times of a complex nature
34

Associate Operations Specialist Resume Examples & Samples

  • Serve as newsletter and direct mail production coordinator to ensure delivery of accurate and quality product
  • Assist in implementing process improvements to efficiently manage the the newsletter and direct mail business
  • Regularly update product databases with invoice and production information to ensure accurate and timely mailings
  • Maintain the accuracy and integrity of the direct mail and newsletter databases ensure account data is complete and accurate
  • Proofread the nuances of the personalization process for each client's product purchase for completeness and accuracy
  • Interact with sales consultants and openly exchange information to ensure commitments to customers are met
  • Work effectively with co-workers and customers in a constructive and positive manner
  • Keep commitments and regularly inform manager of work progress, timetable status and any issues that may arise
  • Address problems and issues constructively to find mutually acceptable and practical
35

Associate Operations Manager Resume Examples & Samples

  • Develop a strong and thorough understanding of the gift card production process
  • Build solid relationships with current partners that foster and engage their support and understanding; direct these partners through course of business events and introduction of new features or processes (inventory re-allocations, product launches, website updates, channel/program enhancements, etc.) and collaborate to find optimal solutions to service business objectives
  • Lead vendor communications, monitor the production and operational progress of current projects or initiatives, and course-correct the workflow when necessary
  • Promote communication and collaboration with internal teams (Legal, Marketing, Analytics, PR, etc.) and external partners to maintain the normal course of business and troubleshoot/resolve issues quickly
  • Manage full production cycle, working with both internal and external teams, including
  • Bachelors Degree in Business, Marketing, Communications, etc
  • 4-6 years within the Entertainment, Toy, or physical consumer products industries
  • Solid understanding in areas of product development and planning, inventory management, operations, manufacturing and fulfillment, and project management
  • Experience in vendor management, specifically directing & collaborating with vendors under tight timelines and on high-level projects or new product launches Intermediate skills in Microsoft Office (Excel, Outlook, Word, PowerPoint, etc.)
  • Strong communication skills; capable of interpreting and conveying production and operational concepts to various stakeholders
  • Self-starter who is adept in assessing situations and proactive in finding options/solutions for resolution
  • Customer service-oriented with ability to provide an engaging and positive experience to current customers and new prospects within the B2B and direct-to-consumer channels
  • Masterful with attention to detail and led by understanding of the larger objective
  • Other necessary qualities: Resourceful, analytical, team-oriented, self-motivated, open-minded, etc
36

Senior Associate, Operations Resume Examples & Samples

  • Work safely and maintain a safe working environment
  • Take ownership for delivery of quality at all times
  • Highlight and propose solutions to any H&S risk, near miss or accidents
  • Follow and maintain compliance to all Standard Operating Procedures(SOPs) through training and refresher programmes
  • Supervise a small team focusing on job and schedule accomplishment
  • Highlight and improve process efficiencies to achieve business objectives and utilizing PPI and Lead tools
  • Undertake any other duties on an ad-hoc basis as required by the Line Manager
  • Excellent attention to detail with good hand-eye coordination
  • Use of forklift or similar equipment
37

Associate, Operations Resume Examples & Samples

  • Goods In duties – Receive and inspect all incoming goods, evaluate all documentation and input into relevant systems
  • Move and handle all items in accordance with regulations
  • Goods Out duties – Liaise with courier companies
  • Picking activity – Picking GPM orders from documentation ensuring that the correct items are picked using RFI guns and handling item with care and attention
  • Packing activity – Packing GPM distribution orders to meet the criteria of the required regulations and order documentation
  • Effectively communicate with other departments
  • Follow all Standard Operating Procedures (SOPs) at all times, highlighting any issues or deviations immediately
  • Good understanding of Good Distribution Practice or previous experience in a Warehouse Environment
  • Worked within a GDP environment
38

Associate, Operations Specialist Resume Examples & Samples

  • Extensive communication with both internal and external clients
  • Keep client apprised of processing delays
  • Complete DFL tasks on time
  • Adhere to SLA and client procedures
  • Report metrics accurately and timely
  • Identify and implement process improvements where applicable
  • Document procedures for training purposes
  • Train new incumbents
  • Handle complex business transactions
  • Resolve customer issues
  • Provide support to supervisor
  • May perform other duties/responsibilities as needed or assigned
  • At least 1-2 years of work experience in operations or a related field
  • Proficiency using Microsoft Excel, PowerPoint and Word
  • Excellent oral and written communication
  • Strong prioritization and organizational skills
  • Ability to adapt to changes, challenges and a growing business
39

Associate Operations Analyst Resume Examples & Samples

  • Bonus Audit Team-
  • Provide assistance with research required by NAM Business Operations
  • Cross business support (Marketing, Sales Ops)
  • Reshuffle of support when needed
  • 1-2 Years
  • Must have the ability to effectively interface with all internal APC customers as well as all cross functional teams
  • Must be able to communicate effectively both written and verbally
  • Must be proactive in looking for possible solutions or forecasting possible issues
40

Associate Operations Manager Resume Examples & Samples

  • Localization operations management, focusing on global distribution of our subscription catalog
  • Partnering with localization providers to create subtitling and translation plans to meet catalog localization needs (from bid review to project delivery)
  • Catalog monitoring and analysis to ensure localization and accessibility coverage goals are exceeded. Initiate acquisition or creation of localized assets if coverage falls short of goals
  • Evolve workflows to manage localization requirements for other content types like metadata, art work, and x-ray content
  • Directly manage any accelerated turnaround projects executed by in-house translation team
  • Create budgets and forecasts, as well as work with accounts payable team for vendor payments
  • Develop metrics dashboard and other quality analysis systems (SLAs, KPIs) to monitor and refine quality processes
  • Consistently work towards improving tools, technologies, and processes
  • Understand and exemplify the Amazon leadership principles
  • Good experience managing localization workflows, preferably for the entertainment industry
  • Knowledge of localization industry, its wide range of services, and associated costs
  • Familiarity with timed text technical specifications and territory-wise subtitling styles
  • Understanding of regional localization requirements and differing customer expectations
  • Business analytics and experience with procurement and RFP initiatives
  • Passion for language and strong written and verbal communication skills
  • Strong math skills and familiarity with data analysis methodologies
  • Ability to collaborate effectively across multiple teams and stakeholders
  • Commitment to continuous improvement and unwillingness to accept anything less than an excellent product
41

Associate, Operations Resume Examples & Samples

  • Working on the client's internal systems to monitor all trades, pre-settlement and settlement date activities
  • Process & allocate Triparty shells
  • Perform general reconciliation activities
  • Escalate client issues and complaints on operational matters to higher-level management, when necessary
  • Research, resolve and report all discrepancies
  • Keep client apprised of transactional status
  • Maintain process and report out on clients' Letter of Credit and Participated/Committed deals
  • Follow all procedures maintaining firms stated internal controls and regulatory compliance
  • Develop strong client relationships
  • 0-1 years of relevant work and/or Internship experience
  • Ability to create Macros in Excel
42

Associate Operations Process Analyst Resume Examples & Samples

  • Develop, validate, and maintain step by step process instructions and or training materials according to policy
  • Deliver process training as needed
  • Act as primary liaison between operations and Ally legal staff; socialize request with appropriate business partners, submit requests for legal advice, assist in interpreting and applying legal advice
  • Validate operational processes being performed agree with documented policies and procedures
  • Under general supervision, design, coordinate and implement process changes to achieve the greatest efficiency and quality possible
  • Bring compliance issues and proposed solutions to the attention of manager
  • Four year degree or equivalent work experience required
  • 1-3 years of Remarketing experience required
  • Effectively prioritize tasks
  • Understanding of Ally products, plans, programs, policies, and procedures
  • Analytical, reasoning, and problem solving skills
  • Detail oriented, applies concepts and able to analyze and map out processes
  • Is optimistic, embraces possibilities, supportive and motivating; recognizes changes as creating opportunities
  • Proficient in Microsoft Office Programs (Word, Excel, PowerPoint, Visio, etc.)
43

Associate Operations Engineer Resume Examples & Samples

  • Provision and troubleshoot metro Ethernet, dedicated access, cell back haul and WiFi networks. Candidate will be focused on one area, but will be expected to have working knowledge of each application
  • Identify and implement network security best practices to implement and troubleshoot secure networks
  • Develop formal and professional project plans for medium complexity projects, including multi-site implementations, network augments or modifications, or multiple step troubleshooting efforts
  • Interface with sales executives and customers to gain a firsthand knowledge of product applications and customer needs
  • Remain knowledgeable about various vendor products and use cases
  • Communicate information that is obtained through customer interactions to sales team to trigger opportunities
  • Support problem management by identifying groups of incidents with a common root cause. Escalate internally with peer groups to eliminate problems
  • Perform quality checks of methods and procedures written by peers
  • Attend trade shows, conferences, workshops and meetings to keep abreast of current information and developments in the industry
  • Bachelor's Degree in Electrical Engineering, Computer Science, Computer Management Information Systems or equivalent preferred, or 3 to 4 years of related experience required
  • 2 to 3 years experience in network operations
  • CCNA or comparable certification strongly preferred. Candidate is expected to be interested in continuous learning and pursuit of industry recognized certifications
  • Preferred knowledge of Routers, Layer-2 switches (ATM and SONET), VPN, Terminal Servers, MPLS, CWDM, EPON networking technologies
  • Preferred knowledge of routing protocols/policies to include VPLS, LDP, ISIS, OSPF and BGP
  • Able to demonstrate expertise in the TCP/IP protocol stack and the OSI model
  • Preferred understanding of Wireless RF principles and engineering concepts
  • Able to demonstrate a wide range of experience in networking, including experience with applications such as L2VPN, AAA and RADIUS authentication technologies, and firewalls and web filtering technologies
  • Prior experience with technical installation and configuration of network equipment
  • Prior experience with ISP, Telco or Wireless services provider is highly desirable
  • Knowledge of and hands-on experience with Cisco routing and switching products strongly preferred
  • Must have a valid Florida Driver’s License
  • Applicant must have the ability to lift equipment weighing 65 pounds, sit for long periods of time in front of a computer as well as the ability to type and read on a computer
  • Typing and reading on a computer, talking on telephone, moving objects and materials for promotional event set up
  • Primarily will work inside the Bright House Networks Information Services office located at Riverview, FL or Maitland, FL
  • Flexible hours and/or on-call is required
44

B-associate Operations Analyst Resume Examples & Samples

  • Deliver superior customer service, and act as a single point of contact for customers
  • Provide accurate documentation on design of installed hardware and software to production support team
  • Work with and program Avaya S8700, S8720, G350, G700, G650, CLAN, MEDPRO, and IVR, CTI Applications
  • Provide incident and problem management for the VOIP infrastructure; conduct and plan maintenance activities. Perform system upgrades and application patches as required
  • Install, troubleshoot, break-fix and maintain voice applications (IP agent, Auto Attendant, etc.) and hardware on Avaya based equipment
  • Monitor VOIP alarms and take appropriate actions to proactively resolve troubles
  • Establish, run, and analyze call processing flows and traffic studies to assess optimum configurations
  • Manage PBX, coordinate with network and local carriers and other project members to complete projects within stated timeline and budget
  • Lead/participate in projects that require infrastructure upgrades, new install or disconnect of voice hardware
  • AVST voice mail support – MACDS
  • Understands Avaya CMS and can run reports
  • Support for Nortel PBXs
  • Support for Call Pilot
  • Support for Syposium Call Centres
  • Minimum 1-2 years of experience in Telecom, Helpdesk area or technical support services
  • 3 to 5 years of experience with Communication Manager, Call Management System, Call Center applications, Call vectoring for ACD, ACD administration, support and documentation of production systems
  • ACA (Avaya Certified Associate), CNNA, MCP certifications
  • 5 years + supporting Nortel, Call Pilot and Symposium Call Centres
45

Associate Operations Analyst Resume Examples & Samples

  • Monitors performance of the operations environment providing 1st level event and incident response and resolution, including coordinating with vendors when needed
  • Provides preventative maintenance on assigned technologies (e.g., enterprise, network, telecom), following established procedures
  • Provides incoming call support for all operational related incidents and escalations
  • Provides proper turnover reports to other shifts/colleagues
  • Continuing to develop an understanding of the infrastructure and all applicable processes and procedures
  • Performs basic fixes to standard problems, following detailed instructions as defined by existing protocols. Seeks advice from more experienced team members as needed
  • Cooperates and works effectively with IT colleagues using appropriate courtesy and tact
  • Coordinates resolution efforts, arranging and facilitating calls with appropriate IT support teams
  • Responsible for producing documentation in a clear and concise manner
  • Operates effectively as part of a larger team and manages own work
  • Follows standardized procedures, under guidance. Receives close, direct, daily supervision
46

Associate Operations Analyst Resume Examples & Samples

  • Responsible for data maintenance and quality assurance as it pertains to ensuring the front line and sales managers see the correct goal and territory information in SalesForce and Xactly
  • Ability to interact with senior sales managers and determine appropriate courses of action in order to fulfil ad-hoc requests
  • Accountability for intake, triage, processing and ultimate resolution of questions from our internal customers
  • Creating excel spreadsheets to coordinate the maintenance and data integrity of the company’s account, goal, and territory information, housed in the Salesforce.com CRM system
  • Development of reports in both Access and Excel
  • Autonomous execution of ad-hoc requests generated by senior sales managers. The associate analyst will be expected to delineate, on their own, what information is appropriate to share with sales managers vs individual contributors
  • Execution of thorough Quality Assurance processes to ensure the accuracy of data and information
  • Creation and maintenance of procedural documents to continually enhance the knowledge base of operational processes
  • Continuous process improvements to seek further efficiencies
  • Development of CEB policies as it pertains to territory and management rules and guidelines as well as appropriate goal policies such as proration policies, development of company NBB ramps, and creation and calculation of goals for individual contributors and managers across the company
  • An interest in sales operations and a desire to work in a high energy, fast paced environment
  • Exceptional administrative and time management skills
  • An ability to handle multiple assignments and meet deadlines, with superior organization, multitasking, and prioritization skills
  • An outstanding level of attention to detail and quality
  • Superior customer/member service ethic
  • Superior interpersonal, written and oral communication skills
  • Must be proactive, enthusiastic and possess a high degree of intellectual curiosity as well as being a self-driven learner
  • Ability to work independently and with a team; Ability to work effectively in a matrixed environment
  • Graduated with exceptional performance in undergraduate/graduate academics
  • Ideally 1-2 years of professional work experience or relevant internships
47

Associate Operations Manager & Print Lead Global Business & Document Services Resume Examples & Samples

  • At least 5 + years in the financial industry’s corporate service or IT area. Experience in the field of print and statements distribution and business administration and some desktop support are a plus
  • Proven project management skills, preferably with a focus on document management or digital document creation and processing
  • Experience of managing small to medium sized projects through to successful delivery
  • Ability to work and communicate effectively with senior stakeholders
  • Flexibility, leadership and personal excellence with strong implementation and communication skills
  • Strong people management skills and team management experience
  • Background in document composition would be beneficial
  • Ability to work as part of a team delivering and managing change in a fast paced environment
  • Ability to prioritise different projects and align deliveries
  • Lean Six Sigma experience would be beneficial (green belt or above)
  • IT Service Management qualification - e.g. ITIL v3
  • Formal Project Management qualification - e.g. Prince II, PMI
  • Leadership: be personally accountable for achieving key milestones on the product development roadmap
  • Initiative: be able to move product initiatives forward in a cross-functional and matrixed organizational model
48

Associate Operations Manager Global Business & Document Services Resume Examples & Samples

  • At least 5 + years in the financial industry’s corporate service or IT area. Experience in the field of print / mail distribution and business administration and some desktop support are a plus
  • Strong communication and relationship building skills: partnering with internal clients, coordination with outsourced vendors, and good communication within the team
  • Flexibility to multitask projects, being a team player, and attention to details are must have quality
  • Self-starter that can use initiative and strategic thinker and can work independently with minimal supervision
  • Bilingual in Cantonese/ English
  • Bachelor's Degree or above
49

Associate Operations Analyst Resume Examples & Samples

  • Serve employees new to Aptean through the integration process
  • Document processes and relate how business systems support those processes
  • Understand the data structure in all Aptean systems and the interdependencies between data in order to map and migrate data from foreign systems in integration projects
  • Use Excel, process mapping tools, and other systems to analyze data and document business concepts
  • Troubleshoot and assist with integration implementation issues related to systems and process
  • Develop materials to support key events in the integration process
  • Coordinate with roles in multiple departments to gather and analyze data to report on status and progress against business metrics for multiple projects from initiation to closure
  • Assist other team members in managing system requirements, providing support, identifying the right resource for questions, and tracking project issues
  • Identify possible risks with contingency plans or work-around solutions
  • Work collaboratively with business areas to communicate business needs, coordinate project efforts, and help implement solutions
  • 0-2 years. Internship or summer experience in a professional environment preferred
  • Knowledge of business principles
  • Understanding of computer systems and databases
  • Strong oral and written communication and listening skills
  • Ability to multitask in a fast paced, dynamic environment
  • Experience working with a database (MS Access, MS SQL) is an advantage
50

Associate, Operations Services Resume Examples & Samples

  • Enters freight claims data into the claims processing system. Obtains, completes and files required paperwork
  • Conducts Proof of Delivery (POD) research including tracking and finding deliveries, verifying missed deliveries, and resolving delivery issues
  • Responds to incoming customer service calls regarding transportation or operational issues. Coordinates with Customer Care, Operations and the customer to answer questions concerning orders, delivery, and other issues
  • Prepares and distributes month-end reports as needed. Provides filing support as needed
  • Processes freight billings
  • Answers incoming calls to the facility and greets visitors as required
  • Distributes employment applications and administers the application process as required
  • Ability to perform the accountabilities and tasks of the function within established productivity requirements and in accordance with applicable Standard Operating Procedures, rules or established processes along with established quality guidelines and expectations
  • Ability to leverage appropriate technology in an effective manner to perform job responsibilities (i.e. computer, scanner, software, etc)
  • Ability to assist and/or help out in other Operations Services functions as required
  • Ability to understand simple directions (verbal and written) in English
  • Ability to understand and utilize basic math
  • High School diploma or GED equivalent required
  • Office/Warehouse/Distribution-related experience preferred
51

Associate Operations Analyst Resume Examples & Samples

  • Your superior communication skills, both written and verbal, including presentations
  • Your ability to work independently and in a team environment
  • Your strong time management skills
  • Your strong multi-tasking skills
  • Your superior analytical and problem solving skills
  • Your ability to interact effectively with peers and management to address and resolve issues
52

Associate Operations Engineer Resume Examples & Samples

  • Effective English communication skills
  • Familiar with Microsoft Office Suite or equivalent
  • Able to follow company policies and procedures
  • Able to work well with client
  • Good communicator written and oral
  • Able to prepare detailed technical reports
  • Able to accept and implement decisions
53

Associate Operations Analyst, Input Resume Examples & Samples

  • Checking for quality assurance within each client request
  • Working closely with custom development teams to enhance current tools and processes used to execute client requests
  • Managing tasks required to complete the specific initiatives and projects independently owned
  • Grace under pressure in deadline-drive environment
  • Prioritization and multitasking skills
  • Constant drive to exceed expectations
  • College degree, relevant technical school course work, or complimentary work experience required
54

Associate / Senior Associate, Operations Resume Examples & Samples

  • Has responsibility for achieving timelines, productivity, accuracy and avoiding penalties (price of nonconformity (poncs))
  • Has responsibility for prompt and effective response to emails
  • Provides suggestions/ideas for process improvements
  • Updates several Programmes/Tools for Equipment Steering
55

Senior Associate, Operations Resume Examples & Samples

  • Adhere to planned shifts
  • Prompt and effective response to email system
  • Provide suggestions for internal process improvements
  • Participate in internal team meetings and contribute with ideas/suggestions for overall
  • Improvement of the operations business unit
  • Flexible to do rotational shifts or continuous night shift
  • Flexible to work in a 24/7 environment
  • Relevant experience in the Shipping Industry will be an advantage
56

Associate, Operations Resume Examples & Samples

  • Work directly with client, media manager on budgets, campaign naming and billing process
  • Generate Media Authorization forms and submit for client authorization signatures
  • Create and maintain Media Authorization tracker
  • Input Buys in Prisma program for Non-Spark, Ad Serving (NSAD) campaigns
  • Review and approve monthly NSAD billing and manage communication with client contacts
  • Work with internal ADM team and Invoice clearing team tracking and clearing vendor invoices for NSAD
  • Requesting client POs, distributing PO information to strategy team and tracking PO numbers and budgets
  • Confirming all client campaigns are “Checked-in and Agency Accepted” prior to pulling billing reports
  • Pulling monthly client Billing reports from MBOX
  • Working with our Re:Sources team in reviewing the final invoices to be sent to the clients
  • Assist our finance team in resolving aged accounts receivable
  • Prepare Order VS Planned budget comparisons for monthly review with the Strategy and Investment teams
  • Detail Orientated and organized
  • Self-Starter and persistent
  • Microsoft Excel – high level of proficiency
  • Strong Communication skills both written and verbal
57

Associate Operations Analyst Resume Examples & Samples

  • Following testing steps to ensure initial setup of a Bazaarvoice client in our network is sound
  • Ongoing QA of our network
  • Reporting/analysis of the Bazaarvoice network; reporting on the health of our network, and identifying problem areas and working with the Network, Client Delivery and Catalog teams to help resolve them
  • Maintaining and updating QA test documentation
  • 0-2 years’ experience in a QA, Analytics or other related role
  • Strong analytical skills and ability to interpret data and provide written commentary and recommendations based on results of data assessments
  • Extensive experience working with business partners to maintain usable data and reports
  • Ability to work under pressure and deliver
  • Exemplary communication and presentation skills
  • Passion, energy and a collaborative work ethic
  • Proven ability to ramp-up quickly and be a self-starter
  • BA/BBA/BS or equivalent education
  • Brings an attitude of winning
  • Leans into challenging situations
  • Embraces and seeks innovation
  • Exercises courage to take calculated risk
  • Builds collaborative relationships up, down, and across the organization
  • Is optimistic and looks for solutions
58

Associate Operations Analyst Resume Examples & Samples

  • Provides high touch service to internal customers to resolve concerns in a timely manner
  • Support team leads with analysis of team performance
  • Ongoing evaluation of metrics for accuracy and to support productivity goals
  • Participate in team meetings to provide data driven feedback as it relates to productivity and/or quality results
  • Identify and report trends or potential issues while offering solutions
  • Assist in daily, weekly and monthly business metric dashboards
  • Gather and track measurements for continuous improvement projects
  • Assists Director and Team Leaders in meeting established CTQ’s in the areas of production and/or audit metrics
  • Bachelor’s Degree or relevant career level work experience
  • Strong analytical skills with experience or competency measuring productivity and translating process changes into operating costs and benefits
  • Proficiency in utilizing Excel functions to track, monitor and report performance
  • Proficiency in Word and PowerPoint
  • Strong interpersonal and collaboration skills
  • Excellent planning & organizational skills
  • Results oriented, ability to meet and exceed objectives and handle multiple deadlines/ priorities
  • Bachelor’s or Graduate degree with major in Business, Finance, Operations, Supply Chain, Mathematics, Statistics, or similar
  • Working proficiency in tools such as SAS, Tableau, SalesForce
59

Associate Operations Center Engineer Resume Examples & Samples

  • Primary point of contact for availability and performance issues
  • Carry out daily administration tasks
  • Work closely with infrastructure and customer support teams
  • Participate in a shift pattern to achieve 365 day coverage
  • One or more years of experience with Linux administration in a production environment
  • Working knowledge of monitoring tools (Sensu, Nagios, Truesight, Wavefront, etc.)
  • Working knowledge of all layers of the TCP/IP stack and common Internet services
  • Excellent communication and analytical skills for incident management
  • A Degree in Computing/ Technology
60

Associate, Operations Resume Examples & Samples

  • Support Director in driving departmental and deal level expense management, controls and budgeting process
  • Prepare and maintain Hudson Americas operating budget
  • Create and manage models used for expense management and budgeting
  • Coordination and development of monthly and quarterly operations reporting packages
  • Collaborate with the asset management and underwriting teams to ensure that Fund goals and business plan objectives align with the organization’s overall strategy from an operations perspective
  • Provide project management and coordination to Fund Financial and Valuation audits for Opportunity Funds and Real Estate Funds Asset Management team; act as liaison and first line of communication with auditors for PBC requests
  • Provide coordination and support to Director in managing Americas Data Subscriptions by contacting vendors, managing user lists, fielding requests and working with Global Vendor Management Office
  • Ad hoc analysis and reporting as required
  • Strong financial modeling, analytical and quantitative skills
  • Knowledge of financial statements, asset valuation techniques and cash flow analysis
  • Working knowledge of accounting and audit concepts, experience supporting an audit
  • General knowledge of Private Equity fund operations
  • Excellent interpersonal skills, including ability to communicate clearly and concisely both orally and in writing with all levels of management
  • Hard-working, detail oriented and committed to producing great end results
  • Excellent project management and problem solving skills
  • Ability to work with detailed financial or other data and to understand and communicate macro implications
  • Ability to thrive in a fast paced, rapidly changing work environment with many competing priorities
  • Ability to work in a deadline-driven environment with low to moderate supervision
  • Ability to work autonomously and as a member of a team
  • High attention to detail and accountability in analytical assessments, but with the aptitude to maintain a big picture perspective
  • Minimum 5-7 years of progressive work experience required
  • Corporate finance/accounting, fund operations or other strategic consulting experience desired
  • Advanced knowledge of Word, Excel, Outlook and PowerPoint (Microsoft Office Suite 2003/2007)
  • Expertise in Excel is a must, including ability to summarize data via formulas, lookups, Pivot Tables, conditional formatting, etc
  • Knowledge of Hyperion ESSBASE and SQL a plus
  • Accountability - Demonstrates a commitment to and responsibility for accomplishing individual, team and business objectives
  • Drive - Consistently achieves challenging goals/objectives, and demonstrates an ability to create value and maximize results
  • Planning- Identifies business needs, problems and risks proactively, and develops well founded plans that specify strategies, actions/solutions, risk mitigants and desired results
  • Critical Thinking / Judgment - Commits to an action after developing alternative solutions that are based on logical assumptions and factual information and that take into consideration resources risks and organizational values
  • Adaptability - Exhibits the capacity to successfully change and evolve one’s actions, opinions and behavior as a result of changing priorities or environment
  • Communication Skills - Proactively communicates in the appropriate medium with clarity and focus at the right level to ensure delivery has the appropriate impact
  • Influential Leadership - Leads with confidence and conviction, and is able to establish credibility, trust, and respect among team members
  • Team Work - Fosters collaboration among team members and business partners, and uses capabilities to achieve team goals
61

Associate Operations Analyst Resume Examples & Samples

  • Review and verify order documentation received from the field and customers (quotes, purchase orders, SOW's, contracts, etc.)
  • Work with various departments to update processes and forms used for submission of order documentation
  • Maintain customer files with sales contracts and other back-up information
  • Distribute order detail / reporting / analysis to respective departments
  • Coordinate with departments regarding order status, shipping dates, prices and product availability
  • Assist sales organization in providing technical and administrative product information
  • Ensure timely order processing of all revenue and non-revenue license and service transactions
  • Ability to apply company policies and procedures to resolve a variety of issues
  • Ability to exercises judgment within defined procedures and practices to determine appropriate action
  • Create and develop approaches to problems and recommend solutions to both internal and external customers, including standard responses, answers to frequently asked questions, and the like
  • Work with all relevant departments to maintain correct corporate data and account history
  • Assist with all order related tools, process, data, workflow, and other corporate initiatives as required to improve order request handling and related activities
  • Help company document / enforce export compliance rules
62

Quality Associate, Operations Resume Examples & Samples

  • High school diploma or equivalent with 0-1 year of experience
  • Ability to communicate and work with teams
  • Ability to read and interpret SOPs and function within the scope of procedures
  • Proficiency with basic math skills and basic experience with computers and software applications required
  • Ability to learn new processes and procedures
  • Able to communicate effectively with other departments, management and operational personnel
  • Customer/Stakeholder focused (understands impact of daily work to compliance and overall business)
  • Proof-reading skills; ability to identify errors
  • Ability to read and comprehend documentation and requirements set forth in Batch Production Records (BPRs)
  • Lift 15 lbs
  • Walk across plant/warehouse
  • Wear appropriate gowning as required
  • Ability to read for extended periods of time
63

Associate Operations Analyst Resume Examples & Samples

  • Represent Operations Analytics team, often as first point of contact, ensuring BI users/stakeholders have relevant access to BI tools/environments and understand how to use them
  • Work with business leads to ensure we're capturing the right data upfront to ensure consistency across sources to facilitate correlation and a holistic view in reporting
  • Explore user needs, recommend BI solutions and arrange appropriate access
  • Liaise with other IT functions to coordinate master data changes
  • Respond in a timely manner to queries and faults, investigating and answering with clarity
  • Ensure processes that underpin above support activities are effective and clearly defined/documented
  • Deliver training to end users centered around how to access, consume and utilize BI reporting
  • Encourage BI best practice through drop-in sessions and troubleshooting
  • Maintain business knowledge to be able to understand and explain context of BI reports
  • Promote the use of BI solutions throughout the business, driving adoption and growth in user base
  • High school diploma or equivalent required. Four-year college degree preferred
  • Hands on experience in at BI reporting tools including Business Objects, Tableau, and/or Microsoft BI is preferred
  • SAP BW or Data Warehouse development experience and/or exposure to ETL processes is preferred
  • Ability to gather business requirements and translate them into technical solutions
  • Knowledge of common processes and practices used by BI teams
  • Experience in financial, sales, and marketing industries are preferred
  • Agile methodology experience is preferred
  • Professional demeanor and outlook
  • High learning agility to adapt quickly
  • Comfortable with rapid change
  • Desire to learn about new technologies
  • Effective communicator
  • Can confidently present training materials
  • Experience working in a pressurized environment
  • Attention to detail without losing bigger picture
  • Passionate about data, statistics and reporting
  • Proven problem-solver when faced with unfamiliar situations
64

Associate Operations Director Resume Examples & Samples

  • Directs a group of employees and/or consultants to flawlessly execute operational requirements, change and/or process improvements
  • Creates and manages complex operational plans that result in the accomplishment of business objectives
  • Directs and leads complex or unusual assignments across functional areas
  • Act as primary interface, coordinating and facilitating activities and commitments with other departments, businesses, and/or functions
  • Ensure response strategies are appropriately formulated and communication plans are provided
  • Establishes goals, promotes decision-making, delegates as appropriate and overcomes obstacles
  • Takes a leadership role in creation and oversight of productivity optimization
  • Works with strategic independence, conferring with Senior and Executive Management on more complex or unusual assignments
  • Monitors external/internal trends, develops procedures, makes judgments and takes organization-wide actions that set precedents
  • Focuses on planning and execution for current year
  • Staff, train, coach, and administer performance reviews, salary increases and corrective action of subordinate employees
  • Ensures compliance to all safety policies and procedures, leads operational discipline throughout the Praxair employee organizations, work closely with the SH&E organization in achieving established goals
  • Ensures compliance with all local, state, federal, and Praxair policies regarding environmental, permitting, and product quality requirements
  • Develops, implements, and supports Lean Six Sigma and Cost Reduction projects
  • Manages and achieves plant and product supply reliability goals
  • Manages and achieves plant fixed and variable cost goals, develop monthly business report covering financial performance and create action plans to address deficiencies,
  • Works across all levels of Praxair organizations to achieve desired results into a cohesive and effective management team
  • 6+ years Operations experience
  • 3+ years Plant Management experience
  • Must be a self-starter with the ability to drive execution of projects and strategic and tactical initiatives
  • Must possess proven leadership, team building, and decision making skills
  • Must be reliability and efficiency focused and possess strong planning and execution skills
  • Must possess strong interpersonal and communication skills with the ability to motivate and lead a diverse workforce to achieve desired results
65

Associate Operations Analyst Resume Examples & Samples

  • Review contracts, validate CRM data, and ensure compliance with internal policies and best practices
  • Manage fulfillment for web-based products with attention to timeliness and accuracy ensuring compliance with license parameters. Permission/de-permission end users, process user changes, and provide a high level of customer support to confirm access or resolve basic access issues
  • Utilize CRM (Salesforce.com) to maintain accurate client and transaction data. Drive data accuracy and integrity in Salesforce.com and related business tools. Provide data quality reports to Operations Managers
  • Work on initiatives focused on improving data quality and driving greater efficiency, transparency, or accuracy as assigned manager
  • Ad-hoc administrative or contract support as requested
  • Undergraduate/first-level degree (e.g., Bachelor’s degree) in finance, business administration, information systems, management, or significant relevant experience
  • Highly organized, with the ability to multitask and prioritize in a fast-paced, deadline-driven environment
  • Excellent verbal/written communication and interpersonal skills. Ability to build relationships
  • Highly proficient in Microsoft Excel
  • Experience with Salesforce, SQL, or other CRM would be helpful
  • Fluency in English (spoken & written) is essential. For EMEA-based positions, other European languages would be advantageous
66

Associate / Senior Associate, Operations Resume Examples & Samples

  • Approve dangerous cargo bookings on Maersk Line vessels according to IMDG and In
  • Analyse service delivery issues within DG Team and take corrective action to avoid reoccurrence
  • Consistently meet and exceed targets set for the team
67

Associate Operations Specialist Resume Examples & Samples

  • Ability to perform searches, document retrieval and/or filings at determined levels
  • Assist internal/external customers and/or vendors with order fulfillment and problem resolution
  • Understand CTLS service offerings, procedures, processes, methodologies and delivery options
  • Bachelor’s Degree OR a minimum of 2-4 years’ equivalent experience in a fast paced
  • A minimum of 2-4 years Paralegal (Paralegal, Legal Assistant or Legal Secretary), Commercial (Title/Abstracting)
  • Commercial Banking or the equivalent experience preferred
  • Strong customer service background required
  • Effective written and verbal communication skills required
  • Industry related customer service experience necessary
  • Ability to manage and prioritize demands from multiple sources, external and internal
  • Ability to multitask and demonstrate ability to problem solve
  • Strong knowledge of MS office/internet, ability to learn new applications quickly and effectively
  • Excellent analytical, organizational, time management and problem solving skills
  • Able to work in a fast-paced, high-energy environment
  • Overtime may be required
68

Associate Operations Analyst Resume Examples & Samples

  • Work with filings vendor on day to day filing issues, concerns and database management
  • Develop, maintain and enhance line rating tools and state filings database
  • Analyze bureau circulars and independent products for systems and business impact
  • Process basic ISO and other filings
  • Interface with various systems vendors and others to implement approved filings
  • Develop and maintain documentation for company products and workflows
  • Data entry of information into departmental databases
  • Development and maintenance of bulletins, manuals and other communications documents
  • Research and analysis of compliance issues; provide recommendations for addressing
  • Assist with systems product configuration and testing
  • Provide subject matter expertise for bridging the gap between Product Management group and systems solutions
  • Special Projects as assigned
  • Capability of owning issues and driving resolution. This person is required to think and act independently with minimal supervision
  • Adherence to corporate policies and procedures
  • Ability to work as part of a team and interface daily with team members
  • Identify opportunities to improve internal team processes or supported business's processes, products, or services
  • Continuously enhance job/industry knowledge and skills through professional development activities
  • Works in a Compliant Manner
  • 1+ years’ experience in Field Underwriting, Corporate Underwriting, State Filings or an Underwriting Operations Unit preferred
  • Excellent analytical, written and oral communication skills required; Capable of making group presentations
  • Strong technical aptitude, with a demonstrated appreciation for customer and client services
  • Recognizable leadership skills, including the ability to influence others
  • Dynamic, energetic, and decisive, with a visible sense of urgency
  • Ability to engender and maintain the confidence of customers, staff, and management team
  • Highly organized and productive, with strong prioritization abilities
  • Exceptional balance of strategic thinking, analytical aptitude, and appreciation for detail
  • Knowledge of ISO commercial property and casualty and NCCI manuals and circulars strongly preferred
  • Strong Knowledge of Microsoft Word, Excel, PowerPoint, Visio and Adobe products
  • BA Certification, CPCU or other Professional Designations a plus but not required
  • Completion of Analyst trainee program preferred
69

Associate Operations Specialist Resume Examples & Samples

  • Workplace Operations Lab Management: Establish relationships/partnerships with all lab managers to maintain workplace operations within each lab space. This includes providing direction on current and future lab usage, space allocation, maintaining floor plans, as-builts, and continuing to evaluate space utilization
  • Space Improvement Projects: Partner with engineering and R&D teams, Workplace Design, and Workplace construction throughout the entirety of the project lifecycle. These projects may be projects initiated by engineering teams or proactive improvement projects initiated by the Workplace team
  • Facility Management: Partner with the facilities operations and infrastructure team to maintain lab infrastructure systems. Maintain the FM system for all lab requests. Partner with the environmental, health, and safety team to ensure a great, safe, and positive work environment
  • Furniture Inventory & Management: Establish and maintain the global workplace furniture inventory process & system for lab space
  • Workplace Operations: Collaborate with the Workplace Operation teams on all workplace functions from office operations, office relocations, culinary services, event services, site and parking operations, and all other functions under the workplace umbrella
70

Associate Operations Manager Resume Examples & Samples

  • Will be assigned results driven projects with the expectation that deadlines will be met
  • Oversee up to 12 Supervisor level direct reports
  • 2+ years call center management experience
  • Bachelor's Degree or equivalent in work experience in business, finance, management, technology or related field
71

Senior Associate, Operations Resume Examples & Samples

  • Work with Operations Manager on systems integration, product developments and enhancements for better quality control and efficient processing of data and relevant data sets for analysis and reporting purposes
  • Aid in automating dashboard reporting across all clients
  • Assist the Operations Manager with processing monthly billing and budget reporting
  • Project manage large teams for specific deliverables on a monthly or ad hoc basis
  • Provide systems support and access control for MBOX, Core, Upper Quadrant
  • Produce weekly performance dashboards via the ability to analyze multiple data sets to formulate a POV and insights on relevancy of data
  • Leverage Core and dashboard reporting systems to pull and compile data for adhoc and weekly client requests
  • Assist the Operations Manager with miscellaneous operations tasks and projects
  • Minimum of 2 years’ experience in operations, data analysis and/or finance (prior experience at a direct response agency as well as knowledge of Core reporting system a plus)
  • Bachelor’s degree in marketing/advertising, business administration or finance preferred
  • Knowledge of tools / programs necessary to perform functions. Including: MediaTools, MBox, AdViews (or like Competitive systems), and advanced Excel skills such as the use of macros, pivot tables and graphing
  • Hands on experience with large data sets with some database management experience
  • Sound and logical decision making ability, excellent numerical and analytical skills
  • Ability to manage multiple projects and work under tight deadlines related to group and client needs; project management experience a plus
  • Flexible and able to adapt to change in a fast paced and constantly changing environment
  • Must be pro-active, curious, creative problem solver
  • Strong math and analytical skills with the understanding of relational data, mapping and hierarchies
  • Excellent project management skills (familiarity with PM software a plus)
  • Excellent organizational skills and attention to detail a must
  • Able to work successfully with teams and different personalities
72

Associate Operations Resume Examples & Samples

  • Safety awareness – Knowledge of conditions that affect employee safety in order to be proactive in addressing hazards & risk
  • Initiative - Influences events to achieve goals, originates action, and introduces one’s thoughts or actions into a situation
  • Team work– Makes positive contributions to the success of the team, facility, and corporation. Demonstrating a positive attitude. Ability/desire to work with the team. Adjusts quickly to changing priorities. Contributes to and supporting team decisions
  • Personal Sensitivity/Integrity – Demonstrates a consideration for the feelings and needs of others and awareness of self. Treats others with respect. Willing to do what is asked of others
  • Job knowledge/Analyzing – Demonstrates a growing knowledge of job skills. Effectively performs all required tasks. Troubleshoots and solves problems using logical thinking. Demonstrates attention to details and knowledge of product and process requirements
  • Leadership/Communication – Demonstrates effective written/oral communication skills. Leads or participates in meetings. Helps to develop other team members’ skills. Provides leadership when situations require
73

Associate Operations Specialist Resume Examples & Samples

  • IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California revenue and taxation code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California revenue and taxation code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929
  • Electronically through your CalCareer Account at www.jobs.ca.gov
  • “To" and "from" dates (month/day/year) and hours per week for all employment history listed on the STD. 678/resume
  • All of the required documents listed in the “Required Application Documents” section
74

Associate Operations Analyst Resume Examples & Samples

  • MCSA Server 2012 -- Highly Desired
  • Sec+ Certification Mandatory upon employment
  • Excellent interpersonal skills and team player
  • Demonstrated knowledge of computer operations/systems integration
  • Proficient with Microsoft Office tools (i.e. Microsoft Excel)
  • Knowledge of Information security & disaster recovery
  • Must have good understanding of the latest network, server, software solutions and technologies including cloud computing, virtualization, open source, etc
  • Excellent documentation and communication skills and ability work with team members, partners and off-shore vendors
  • 0-2 years progressive work related experience in information systems operations, computer operating environment, analysis, or development
  • Demonstrated proficiency in the monitoring and maintenance of global integrated computing environments
  • Previous experience with the development and implementation of network strategy, including selection of equipment and processes to maximize security and investment
75

Associate Operations Analyst Resume Examples & Samples

  • Accountability for intake, triage, processing and ultimate resolution of questions from the sales team
  • Execution of Incentive Plan processes and reporting (such as payroll, audits, stack rankings, etc.,)
  • Execution of staff movement changes in Xactly.com
  • Maintenance of data related to Incentives within Xactly.com and in related spreadsheets
  • Development of reports via Xactly Analytics or Salesfore.com
  • Exceptional time management skills and an ability to handle multiple assignments and meet deadlines
  • Excellent organization, multitasking, and prioritization skills, with a keen focus on attention to detail and high quality
  • Salesforce.com experience highly desired
  • Xactly.com experience desired
  • A ‘systems’ thinker with a process orientation
  • Must be a proactive, possess a high degree of intellectual curiosity and a self-driven learner
  • 1-2 years of experience (ideally in operations) with a strong work ethic
76

Associate Operations Director Resume Examples & Samples

  • Assists in providing direction and support to Laboratory Directors, Operations Director, Technical Specialists, Account Representative(s), and outreach practices to ensure consistency and appropriateness of department and Medical Center policies
  • Works with the Operations Director to implement, and monitor policies and procedures required to maintain compliance with all accrediting agencies (Joint Commission, CAP). Works in collaboration with Medical Directors, Operations Director, and administration. Will standardize all SOPs to the PPGD for all departments and monitor compliance with annual reviews
  • Assists in developing, implementing, and monitoring policies and procedures
  • Will coordinate and standardize all Training and Competency programs
  • Will coordinate and standardize all technical validations to comply with regulatory agencies
  • Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels. Direct Reports: None Indirect Reports: None
  • Bachelor's degree in Medical Laboratory Science required
  • Registration ASCP Registered required., or Certificate 1 NCA Certification required
  • 3-5 years related work experience required in laboratory experience with progressive responsibilities. and 0-1 years supervisory/management experience required
  • Successful completion of one year of supervised clinical internship in an approved laboratory, or Baccalaureate in Biology or Chemistry with course work and/or experience appropriate to the clinical laboratory within the guidelines of CLIA ¿88
  • Understanding of Anatomic and Clinical Pathology operations and technologies generally acquired through progressive experience (3-5 years) in a medical laboratory
  • Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases
  • Independence of Action:Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction
  • Oral Communications:Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers
  • Customer Service:Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner
77

Associate Operations Specialist Resume Examples & Samples

  • You are part of the DEAL EXECUTION team
  • You are responsible for the analysis of complex loan documentation and implement those loan transactions in the databases of the bank
  • You assure daily treatment of operational activities for complex lending deals
  • You treat servicing requests from internal and external clients
  • You deal with specific assignments following the needs of the department
  • You contribute actively to the continuous improvement of our organization and processes
  • You use your network and collaborate with other departments to get things done
78

Associate Operations Analyst Resume Examples & Samples

  • As a Business Analyst you will partner with multiple product owners and project teams to create, edit Q&As and maintain content on chase.com and secure internet sites
  • You'll ensure that all content is easy to read and understand that it effectively helps the user to navigate through the site, and that it adheres to the JPMorgan Chase’s tone and style
  • You'll guide content through the full project cycle, from reworking copy, to leading the copy through the approval process, and finally ensuring all content (text and/or link) is published correctly
  • Keep up with implementation of new tool functionality through training sessions, demos, and the development of appropriate documentation
  • Work with implementation and testing teams to ensure reporting functions as expected and meets LOB requirements
  • Manage
  • Minimum of 2 years relevant work experience
  • Excellent writing and editing skills, especially technical and required communications. Knowledge of grammar, proofing, publication production
  • Self-Directed - Can operate with little or no direction and successfully achieves goals and objectives while in an autonomous environment
  • Experience working in cross-functional teams with interaction with product managers, legal and compliance, and line-of-business owners
  • Strong leadership & interpersonal skills including the ability to lead cross functional teams to a solution
  • Able to work in an extremely fast paced environment and meet deadlines
  • Proven ability to perform at high standards with limited supervision
  • Knowledge of Chase Online/Chase.com, and the Chase Mobile experience as well as CIG Tools and technologies
  • Familiarity with Digital Project life cycle
79

Associate, Operations Excellence Resume Examples & Samples

  • Degree in Supply Chain, Business Administration, Logistics
  • Preferably with experience in order fulfillment / ecommerce operations, and project coordination
  • High energy, self-motivated & ability to thrive in a fast-paced start-up environment
  • BI/database skills (MySQL, Qilksense, Qilkview, Power BI) is a plus
80

Associate Operations Manager Resume Examples & Samples

  • Experience hiring, supervising, managing, and motivating staff; ability to effectively delegate and prioritize work and balance workload assignments; ability to manage the completion of a high volume of work, some of which is cyclical
  • Demonstrated supervisory skills including conflict resolution
  • Excellent command of written and spoken English; excellent communication skills; strong interpersonal skill including tact, diplomacy, and flexibility
  • Available to work periodically after normal business hours, when such flex hours are necessary
  • Ability to independently interpret complex policies; direct-experience enforcing policies throughout a diverse organization
  • Demonstrated success in performing meticulous, high-quality, and compliant work
  • Ability to independently meet deadlines; experience holding a position in which being a self-starter was essential; strong organizational skills
  • Excellent ability to convey financial information succinctly in narrative, tabular, and graphical form
  • Strong expertise in business and management computer applications and databases, particularly Excel
81

Associate, Operations Resume Examples & Samples

  • Provide administrative support including scheduling meetings and conference calls, maintaining complex calendar, arranging travel, managing correspondence, and processing expenses for the Deputy Chief People Officer
  • Support cross-team needs (related to scheduling, data management, expense management, communication, and knowledge management)in close collaboration with other operations and administrative support staff
  • Support subteam calls by coordinating agendas, attendees, light technology support, recording calls, archiving notes and recordings, managing the storage of subteam-specific resources, and sending follow up communication
  • Manage centralized subteam communication by producing bi-weekly blast, managing survey submissions, and composing opening messages
  • Minimum of one year of professional work experience, preferably in an administrative or operational support role is required
  • Strong organizational skills. Ability to manage several tasks and projects at once in a faced-paced, deadline-driven environment
  • Exceptional attention to detail and the bigger picture, with a strong focus on quality control
  • Excellent written and interpersonal communication skills with a strong customer service orientation
  • Good judgment and sense of personal responsibility; exceptional maturity, professionalism, and ability to use discretion and maintain confidentiality
  • Strong MS Office skills (Word, Excel, PowerPoint, Outlook) and/or a propensity to learn new systems quickly
82

Associate Operations Analyst Resume Examples & Samples

  • Has basic knowledge of the operations environment. Can interpret computer-generated messages and take the appropriate action, following standard procedures
  • Continuing to learn the tools, procedures and processes needed to monitor and support the operations environment
  • Is learning the organization such that they know where and when to escalate operational issues
  • Is learning the relative criticality of different applications/systems supported
  • Is beginning to acquire knowledge of the organization, the business functions supported, and QVC’s services
  • Education and Experience:Typical candidates will possess 0+ years of relevant experience
  • Technical certifications, technical school or technical degree a plus
  • Must be able to work overtime hours as required
83

Associate, Operations, nd Shift Resume Examples & Samples

  • Utilize automated equipment to enable capacity and short turnaround time
  • Promote inter- and intra-departmental communication in order to facilitate and maximize performance
  • Proven track record of success in a fast paced production environment at a biotech/pharmaceutical company preferably in GMP or GLP
  • Experience operating HighRes systems and/or Hamilton instrumentation
  • Exceptional written, oral communication, and organizational skills
  • Drive and flexibility to operate in a fast-paced and rapidly changing workplace
  • 1 – 3 years’ experience in a fast-paced biotech/pharmaceutical environment is preferred
84

Associate Operations Resume Examples & Samples

  • Perform troubleshooting (Module Swap) for assigned product
  • Perform repair activity to meet established performance goals
  • Meet established quality criteria in Bounce
  • Meet established quality criteria in Red Cards
  • Ensure accuracy of repair data entered in M5
  • Ensure accuracy of part usage in M5 to maintain inventory accuracy
  • Follow standard work and policies to ensure a continuous high, efficient level of customer service
  • Identify production concerns or issues to lead or supervisor as necessary
  • Attend and participate in daily Tier 1 meetings
  • Meet or exceed Honeywell’s established Attendance Policy
  • Knowledge and ability to use hand tools
  • Knowledge about Electrical Safety (120 VAC & 240VAC)
  • Computer skills (Excel, PowerPoint, and Word)
  • Network experience
  • Ability to lift up to 40 pounds
85

Associate Operations Specialist Resume Examples & Samples

  • 0-1 years of relevant work or internship experience
  • B.S. in Business, Finance, or related major
  • Strong command of Excel, Word, PowerPoint, Outlook
  • Emphasis on attention to detail
  • Ability to multi-task and prioritize tasks
86

Associate Operations Analyst Resume Examples & Samples

  • Positive, self-starter attitude with desire to exceed expectations and ability to work extended hours as required
  • Ability to complete the initial set up (i.e. provisioning) of our product for customers based on contract and SOW language
  • Ability to complete the initial set up of our projects for our Engagement Managers based on contract and SOW language
  • Ability to complete the termination of products based on contract language and direction received from the client’s BV representative
  • Willingness to dig into the details to ensure products and projects are set up correctly even when the details are ambiguous
  • Manages internal provisioning chat room and engages the appropriate Bazaarvoice team members to resolve questions and requests
  • Willingness to learn and maintain knowledge related to the role including, but not limited to, financial rules/regulations, product specifications, and contractual rules/regulations
  • Analyzes semi-complex to complex problems, identifies solutions and executes to solve with limited management oversight
  • Updates financial records in an accurate and timely fashion with necessary information and documentation
  • Maintains report(s) that identify assets to be provisioned, financial records to be updated
  • Attention to detail, highly organized, with an absolute focus on quality of work
  • Uses troubleshooting techniques and exercises good judgment in decision-making in order to routinely deliver provisioned products at all times
  • Responsible for identifying potential improvements to provisioning program that increase scalability, quality, and efficiency
  • Outstanding organization and problem solving skills as well as high attention to detail
  • Authorization to work in the US
87

Associate, Operations Resume Examples & Samples

  • The individual who will spark (pun intended) with this team has some knowledge about media, is passionate about process and skilled in basic accounting principles/budget tracking
  • Collaborates with strategy and activation teams to manage the monthly billing process
  • Helps to develop, and document, processes for team functions such as billing, flowcharting, reporting, etc
  • Integration with strategy teams to manage budgets at the brand level and across the portfolio
  • Strong ability to communicate effectively – concise responses to client questions, anticipating potential issues and working to negate or minimize them
  • Project management of media deliverables; works with Strategy and Activation team to manage process of completing and delivering
  • Individual needs to be organized and goal-oriented; basic, working knowledge of media a plus; basic budgeting knowledge is necessary as well as the ability to move quickly while insuring client deliverables are accurate and on-time
  • 1-2 years of experience
  • Technical Competency – familiar with Excel
  • Organized and goal-oriented
  • Basic budgeting knowledge is necessary as well as the ability to move quickly while insuring client deliverables are accurate and on time
  • Basic, working knowledge of media a plus