First Line Manager Resume Samples
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First Line Manager Resume Samples
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RK
R Kessler
Rogelio
Kessler
842 Hickle Unions
Chicago
IL
+1 (555) 752 1284
842 Hickle Unions
Chicago
IL
Phone
p
+1 (555) 752 1284
Experience
Experience
New York, NY
First Line Manager
New York, NY
Carroll, Stroman and Buckridge
New York, NY
First Line Manager
- Work with Shift Managers to understand service level for Zone and create plans for continuous improvement
- Lead by example, set clear performance standards, provide straightforward feedback in a respectful way, and actively manage low contributors
- Take actions to actively promote a motivated workforce and foster an environment for improvement, empowerment, motivation and high performance
- Manage, coach, motivate and empower team during deployment ensuring LEAN+ and LGPS framework is utilized to meet cost targets and performance criteria
- You’ll receive guidance but not heavy-handed micro-management from your manager
- Line management and development of OMU staff
- Drive Continuous Improvement in the team along with metrics improvement
Los Angeles, CA
First Line Manager, Dwpf Operations
Los Angeles, CA
Considine Group
Los Angeles, CA
First Line Manager, Dwpf Operations
- Ensure that operators are trained and qualified for their activities and are physically fit to perform the work
- Perform periodic tours of the facility to observe activities and ensures they are being performed safely and in accordance with approved procedures
- Perform initial investigations of abnormal events, including the removal from service of equipment and systems as necessary
- Plan and coordinate work involving production and support groups
- Maintain logs and records of all operating events in accordance with facility operating procedures
- Supervise operator activities and maintains sufficient supplies to support facility operations
- Communicate with other support organizations to ensure operating activities are started and completed as scheduled
present
New York, NY
First Line Manager, Shift Maintenance E&I
New York, NY
Heller-Dooley
present
New York, NY
First Line Manager, Shift Maintenance E&I
present
- Plans, coordinates and supervises the activities of assigned mechanics that maintain, repair, install and test a variety of systems, equipment, components in assigned areas/facilities
- Monitors work performance to ensure quality of work and compliance with work control, safety, quality, and conduct of maintenance, as well as to provide supervisory oversight and guidance
- Ensures personnel perform work safely
- Performs periodic rounds of the facility to observe mechanic activities and ensure they are being performed safely and in accordance with approved procedures
- Interfaces with scheduling to develop accurate work schedules
- Ensures that mechanics are trained and qualified for their activities and are physically fit to perform the work
- Provides support to the preventive and predictive maintenance programs
Education
Education
Master’s Degree in Pharmaceutical Sciences
Master’s Degree in Pharmaceutical Sciences
Ohio University
Master’s Degree in Pharmaceutical Sciences
Skills
Skills
- A strong work ethic and excellent interpersonal, influencing and negotiation skills
- Excellent knowledge of managing remote teams
- Excellent knowledge/experience of transport
- Good knowledge of IT packages – including Word/Excel/Powerpoint
- Good working knowledge of operational processes and systems
- DOE Q Clearance and HRP Certification highly desirable
- Excellent understanding of warehouse / distribution principles and procedures and the proven ability to apply these
- Enable the team to manage day-to-day operation and balance workload
- Should be able to drive Continuous Improvement in process
- Sound operational knowledge
15 First Line Manager resume templates
Read our complete resume writing guides
1
First Line Manager Resume Examples & Samples
- Minimum 7+ years of experience of Service Delivery
- Minimum 2+ years of Leadership Experience,
- Previous people management experience an added advantage
- At least 7 years experience in Good knowledge on UNIX, Linux & Windows operating systems Experience on IBM Tivoli Monitoring Tool, Netcool and Ticketing Tools like Maximo & Remedy
2
Safer Planet First Line Manager Resume Examples & Samples
- Exceed assigned Safer Planet Solutions revenue
- Provide sales leadership within sales team to improve sales resource coverage, alignment, and deployment
- Establish strong partnerships with business clients and internal customers
- Have existing relationship with key industry clients & partners at senior levels
- Implement, enable and execute the selected global sales plays across country
- Work in complex matrix environment, managing complexities and be able to work with remote teams and within leadership teams
- Define and execute initiatives and strategy that delivers sustainable growth and shifts our mix further into high value spaces within the portfolio
- Ensure correct implementation of processes, business controls and drive corrective action
- At least 5 years experience in market and competitor knowledge within the Software arena
- At least 5 years experience in Software sales, with a proven track record and leadership abilities
- At least 5 years experience in management of cross functional teams, multiple programs and drive results
- At least 3 years experience in complex software solutions to State and City Governments
3
First Line Manager Resume Examples & Samples
- You will be involved in managing a team, Client/Customer/People Management
- Forecasting and Planning
- Manage the daily team activities and ensure the daily operations run smoothly
- Drive Team adherence and manage monthly scheduling
- Manage key business metrics like SLA's and CE
- Run reports & conduct a thorough analysis of SLA misses
- Drive Continuous Improvement in the team along with metrics improvement
- Generate dashboard and scorecards for the Team for review
- Performance management and appraisals for the entire Team
- Weekly Reviews to the Management on key deliverables
- One-One with the team and scheduled Monthly Team meetings
- Feedback and Coaching
- Apply performance management strategies - action plans, BQ planning
- Responsible for people/employee career development
- Proven verbal and written communication skills
- Must have ability to work with a team with willingness to learn and drive to achieve
- Proven Knowledge on GDF concepts
- 5+ Years
- At least 5 years experience in Experience in People Management,Forecasting and Planning
4
First Line Manager Resume Examples & Samples
- Intel
- At least 5 years experience in Intel
- At least 5 years experience in Windows
- At least 2 years experience in UNIX
5
First Line Manager Resume Examples & Samples
- Knowledge management for the team and quality control
- Practice and focused on Metrics
- Demonstrate Excel skills and Reporting knowledge
- 7+ Years
6
Digital Sales First Line Manager Resume Examples & Samples
- Develop and execute a management system of a new and growing team of digital inside sellers
- Drive Net New Subscription Revenue of Watson Analytics in their territory
- Run and manage sales cadences that focus on core metrics include user adoption, workshops, references, revenue and Opportunity Identification
- Manage and drive sales blitzes, specific campaigns, and other outbound sales efforts
- Develop and maintain a system of continuous education for the team
- Ensure the business (lead management and sales activity) is tracked through the sales customer Relationship Management (CRM) system
- Engage with Product Management to provide feedback on customer reaction to offerings
- Gather market information including competitor activity, and report to management/product line
- Drive market awareness and user adoption of Watson Analytics
7
First Line Manager Resume Examples & Samples
- English: fluent
- Completed Lead Pro is required for the position
- Daily use of MS Office tools (Word, Excel, PowerPoint)
- Extensive life experience outside Hungary or in multicultural environment preferred
- Team leadership experience is an advantage
- Prior managerial experience is preferred
- Ability to drive completed staff work for self and team
- Ability to lead and develop a team and team members
- Excellent interpersonal & communication skills
- Ability to make responsible and sound decisions
- Excellent oral and written English communication skills
- Advanced computer and internet applications skills
- Attitude
- High quality standards for self and for team
- Ability to practice confidentiality
8
First Line Manager Resume Examples & Samples
- Understanding on ITIL principles
- Understanding of controls & audit readiness
- Understanding of team and people management
- Understanding of IBM and competitor IT landscape
- Willing to work in shifts in line with the service delivery team
- Strong communication skills, both oral and written as well as ability to present to the senior leadership team
- Passion towards innovative solutions
- Excellent collaboration skills among multiple teams to bring in solutions and add client value, out of box thinking for integrating all components within SSO Ops for better approach and solutions
- Collaboration between all the service line components, related to solution and proactive approach for performance and capacity management
9
First Line Manager Resume Examples & Samples
- Should be willing to work in night shifts along with the team in customer business time
- Practice and focussed on Metrics
- 6+ years of ITES experience
- At least 1 year of experience in team handling
- Experience with Reporting System
10
First Line Manager Resume Examples & Samples
- Verify, cascade and measure department business performance objectives
- Communicate and negotiate with other organizations or departments to help meet department objectives
- Provide effective two-way communication and understanding within the department, with peers, with manager, and with business contacts
- Initiate and sustain customer relationships and use customer feedback to optimize customer satisfaction
- Manage business controls including audit readiness, budgets, safety/ security
- Take actions to actively promote a motivated workforce and foster an environment for improvement, empowerment, motivation and high performance
- Enable the team to manage day-to-day operation and balance workload
- Assess risks and take appropriate action
- Utilize common worldwide processes and monitor adherence to maximize process effectiveness; recommend ways to improve worldwide common processes
- Facilitate team recognition & reward
- Support an empowered team through counselling, coaching, instilling trust and clarifying boundaries
- Participate in assigned task forces and projects
- Ensure employees understand how their work contributes to IBM's strategy, market success and your organization's goal
- Encourage employees to be innovative; support risk-taking and good ideas. Ensure a positive, high-performance climate
- Lead by example, set clear performance standards, provide straightforward feedback in a respectful way, and actively manage low contributors
- Foster teamwork and inclusion among all employees - across locations, cultures and GEOs - and promote IBM's value of diversity
- Leadership potential
- Personal dedication and drive to achieve
- Communication and presentations skills
- Fluent English language
- Enthusiastic and Flexible
- Trustworthy, positive
- Able to prioritize workload
- Understands the customer needs (internal and/or external) and exceed customer expectations
- See Job Description
- Experience in STS and / or SW is an advantage
11
First Line Manager Resume Examples & Samples
- Optimize use of tools/technology and workforce management techniques to improve efficiency and effectiveness of supported accounts
- Good command of MS Excel
- Strong interpersonal skills to facilitate cross functional interaction
- Strong technical documentation, problem solving and analytical skills
12
Field Service First Line Manager Resume Examples & Samples
- Recognised management qualification
- Performance Management Experience
- An appreciation of the Capita Absence Management and Disciplinary Policy and Procedures
- Management Experience
- Self-motivated and able to work on own initiative with minimal supervision
- Working knowledge of the business objectives and values
- Good time management and organisational skills
- Results focused and able to manage a team of people to achieve stretching targets
13
Global Administration First Line Manager Resume Examples & Samples
- At least 2 years experience in Experience working with Executives
- At least 2 years experience in Prior management or team lead experience
- At least 1 year experience in Studies in Business Administration or related careers
- At least 2 years experience in Ability to communicate effectively
14
First Line Manager Resume Examples & Samples
- Manage, coach, motivate and empower team during deployment ensuring LEAN+ and LGPS framework is utilized to meet cost targets and performance criteria
- Coach others in the use of common tools and metrics, namely Operational Equipment Efficiency (OEE) analysis, Operational Process Efficiency (OPE) analysis and Lean Analytics
- Identify key process improvement enablers, work with cross-functional teams, partners & suppliers at all levels and manage project execution with focus on improving safety, quality and productivity
- Lead and facilitate complex and high visibility process improvement efforts that involve everyone throughout the Value Stream from Fabrication, Sub Assembly, Major Assembly Partners, and Final Assembly
- Benchmark and replicate best practices, apply and integrate improvement processes and tools across the extended enterprise
15
First Line Manager Resume Examples & Samples
- At least 4 to 8 Years of Experience in WFM
- Excellent knowledge of Contact Center and WFM methodologies, products, processes and metrics
- Ability to convert business requirements into implementable process plans
- Good command of MS Excel and MS PowerPoint
- Good knowledge of Avaya CMS or other ACD products
- Working knowledge of Aspect eWFM/IEX/Blue Pumpkin
- At least 3 years’ experience in team handling and at least 1 year as People Manager (hiring, feedback, coaching, conflict resolution, motivation, team building, team management etc.)
16
Enterprise Software Sales First Line Manager Resume Examples & Samples
- Have extensive background with all IBM Software Offerings, i.e. MLC, zOTC, Passport Advantage, Appliances, SaaS, Subscription and Support, ELAs, IULAs, and their underlying License Agreements
- Have extensive background selling to US Govt accounts/Federal Systems Integrators
- Have extensive background with Federal Acquisition Requirements, GSA, ESI, SEWP and other large GWACs
- Have an in-depth Enterprise Software product sales background
- Possess extensive Microsoft Excel skills and financial selling acumen
- Possess experience in managing highly complex deals with various components
- Possess extensive knowledge of IBM mainframe software pricing strategies and structures
- Possess extensive knowledge of IBM’s Passport Advantage program
- Possess extensive knowledge of FASB standards regarding software accounting and multiple element arrangements (MEA)
- Have extensive background in professional negotiations with software products
- Manage complex customer relationships,
- Possess strong communication skills (written and verbal),
- Maintain good relations with IBM Executives, client teams, software sales team
- Lead C suite discussions with external clients
- At least 5 years software sales experience in the Federal/Government space
- At least 5 years experience in applying knowledge and expertise with IBM software products and contracts
- At least 5 years experience in developing customer relationships
- At least 5 years Finance, Accounting, and / or pricing experience
- At least 5 years experience in leading financial sales/negotiations
- At least 5 years experience with IBM mainframe software sales or acquisitions
- At least 5 years experience in applying knowledge and expertise with software pricing
- Readiness to travel 25% annually
- At least 7 years experience in developing customer relationships
- At least 7 years experience in leading external negotiations
- At least 7 years experience in applying knowledge and expertise with software pricing
17
Commerce Digital First Line Manager Resume Examples & Samples
- At least 5 years work experience in Sales and/or consulting experience
- At least 2 years work experience managing teams
- Readiness to travel up to 25% travel annually
- At least 5 years work experience in IT Sales
- At least 2 years work experience in Commerce
- Possess basic proficiency in one or more of the following programming languages: Java, JavaScript, PHP, Python, Ruby, Swift
18
First Line Manager Resume Examples & Samples
- Leadership - Direct responsibility for the line management of the home installations teams, including recruitment, reward and performance management processes. Providing regular on the job coaching, feedback, and mentoring to maximise the performance of the Team
- Key Performance Indicators - Responsible for driving the performance of the delivery teams against Key Performance Indicators and performance to operational budgets
- Operational Management - management of the daily despatch of the home installation team including vehicle checks & defect, loads, routing works, skills for jobs, PDA's customers at risk, issues
- Daily debrief of colleagues returning from their delivery/installation duties ensure daily tasks are completed, handover of issues, fact find accident reporting. Confirming performance of zone, X, Y & Z. Identify potential operational improvements to contribute to development of supply chain operations. Implement central initiatives to ensure delivery of new ways of working
- Support the management of the site Operating licence, drivers defects reports processes. Key areas are ensuring vehicle are maintain and serviced in line with the schedules to the highest standards. Support the management of the fleet of drivers working to EU regulations, working time directives and company policies and procedures, eg tachomaster
- Working with Site leadership team to maintain a safe and secure working environment. Maintain processes to safeguard the security of stock and colleagues. Support the accident reporting processes for both vehicle and people. Support the preparation of relevant reports accurately as required. Liaison with all internal and external bodies as requested
- Customer Interactions - Ensure the delivery of an outstanding customer experience throughout the delivery network, through regular review and monitoring of customer service data. Identify improvements to service delivery. Take responsibility for customer escalations
- Excellent people management skills and experience, including change management
- Excellent knowledge of managing remote teams
- Excellent knowledge/experience of transport
- Excellent customer service delivery skills
- Good knowledge of IT packages – including Word/Excel/Powerpoint
- Good knowledge of H&S legislation – preferable IOSH/First Aid at Work
- Good working knowledge of operational processes and systems
- Some experience of managing budgets
19
First Line Manager Resume Examples & Samples
- Plan to succeed – ensure that the Zone is capable of delivering the businesses requirements at all times
- This role will be specifically managing our Web picking line
- Work with Shift Managers to understand service level for Zone and create plans for continuous improvement
- Ensure that house-keeping standards are maintained to a high standard
- Lead – every moment of every day, motivate, reward and engage your team
- Ensure that the team have clear direction and are fully engaged in delivering the businesses objectives
- Engage with the team by developing and continuously improving communication, team building, training and the people plan
- Ensure company policies are communicated, applied and embraced
- Manage the Zone like it’s your own business
- Has a “Can do” mentality which makes challenges, opportunities
- Drive a continuous improvement plan which delivers results and supports a change culture
- Please note that shifts patterns will range from Wednesday to Sunday and we are looking for candidates who are flexible
- A desire to manage a team in a fast paced environment
- A logical mind-set that enjoys working systematically through problems
- The ability to communicate with all levels of the business
- A systematic approach to managing KPI’s and numbers
- Flexibility in this role is essential as you will be working various shift patterns
- Previous experience within warehousing/logistics operation
20
Volume Maintenance Renewal First Line Manager Resume Examples & Samples
- At least 4 years work experience in Digital Sales
- Familiarity with Renewal Maintenance Tool
- Readiness to travel up to 10% travel annually
- IBM Certified Sales Professional Status
- Possess technical acumen needed to engage and have technical discussions with technical line of business clients
21
First Line Manager Resume Examples & Samples
- To ensure the work of the Offender Supervisor team is of high quality and meets required standards for submission (e.g. OASys assessments, parole board conduct reports, re-categorisation reviews)
- To assit in the achievement of Key Performance Targets and milestones with regard to Offender Management including OASys, re-categorisation, Lifers/IPP work, HDC, ROTL and Parole. Delegated authority from the Senior Managers and Head of Offender Management for day-to-day responsibility
- To work collaboratively with NPS and CRC colleagues to promote the rehabilitation of prisoners and ensure robust risk management and public protection processes are in place
- To work with the Probation Team Manager and Senior OMU Managers in the day-to-day management of the whole OM team, with particular focus on compliance, quality and staff development
- Line management and development of OMU staff
- To ensure key OM processes are carried out effectively, that relevant PSOs/PSIs are implemented and that we are working to achieve objectives set out in the Annual Reducing Reoffending Strategy
- Develop links with external organisations promoting good practice with Parc to ensure quality of service to prisoners
- Attend internal and external meetings as required
- Source and provide training to OS team and wider HMP Parc employee group, including ITC
- To participate in any other duties as required by OMU Senior Managers
22
First Line Manager, Dwpf Operations Resume Examples & Samples
- Supervise operator activities and maintains sufficient supplies to support facility operations
- Plan and coordinate work involving production and support groups
- Review and approve all lockout / tagout plans for hazardous energy control which affect the facility
- Ensure that facility activities are within applicable licenses and permits, and are conducted in accordance with plant procedures and Technical Standards/Operating Requirements. Has the authority and obligation to shut down the facility or to direct any other action necessary to ensure the facility is in a safe condition
- Approve the start of all maintenance, operations, construction, test and surveillance activities that affect the facility or its equipment
- Ensure that operators are trained and qualified for their activities and are physically fit to perform the work
- Communicate with other support organizations to ensure operating activities are started and completed as scheduled
- Perform initial investigations of abnormal events, including the removal from service of equipment and systems as necessary
- Direct emergency operations and trains personnel in emergency activities
- Perform periodic tours of the facility to observe activities and ensures they are being performed safely and in accordance with approved procedures
- Identify housekeeping and facility material condition deficiencies to the appropriate origination(s) for corrective action
- Acts as primary mentor for operators (especially in the area of Disciplined Operations)
- Maintain logs and records of all operating events in accordance with facility operating procedures
- Maintain accountability of special nuclear material (SNM) through inventories, safeguards, and security and records management
- Ensure that operators review changes to operating procedures and plant modifications. Performs Field Property Administrator responsibility for equipment inventories
- Current experience at the Savannah River Remediation LLC site is preferred
23
Service Desk First Line Manager Resume Examples & Samples
- Knowledge Management: Participates in the creation, harvesting, protection, and reuse of IBM's intellectual capital. Participates in knowledge sharing activities like communities of practice, forums, conferences and/or knowledge exchanges
- Management position providing leadership and guidance typically to employees within a department or functional business area. Activities generally include interpreting policies/practices, identifying/satisfying resource needs and ensuring achievement of business goals. Typically manages in an environment that includes a single or multiple moderate sized customers/divisions with standard services/configurations. Typically operates within a well established, steady state environment. Decisions can influence client plans, schedules and satisfaction
- Discharges the basic management responsibilities and assumes additional responsibilities as assigned
- Accountable for team or department work products, and for the impact of the results on functional activities. Participates in function or leads department overall program planning objectives. Participates in cost improvement strategies, including labor and expense elements. Contributes by supporting activities that are subject to business measurements, impact customer satisfaction, and/or impact immediate costs or expenses
- Regularly participates in overall department and/or client planning to strengthen and improve service delivery plans and processes. Typically supports a single or multiple sized client(s)/division environment with standard services configuration
- At least 4 years experience leading individuals/teams
- Individually, or through leadership of a department, works on defined projects related to area of specialty. May draw on other internal or external resources to expand knowledge
- Understands the department mission and vision and applies this understanding to project activities
- Provides advice in technical/operational domain of specialization
- Directly influences team members within own department or client team with different ideas and techniques for performing tasks, development of solutions and the definition of strategies
- Develops plans and completion criteria and coordinates efforts of team members, vendors, subcontractors, client personnel and IBM groups
- Maintains contacts with senior management presenting progress/status, risk identification, risk management, client satisfaction and negotiation updates
- Six Sigma related methodologies for right to left/continuous improvement activities
- Defect prevention resources, concepts, and methodologies
- ITIL foundation certification
24
First Line Manager Resume Examples & Samples
- Experience in developing work scope, schedules, and budgets
- Experience performing work in a manufacturing environment
- Knowledge of actinide engineering and science, and/or pit engineering and technology, non-destructive assay, and SNM storage and vault operations
- Experience with defining work unit objectives and tasks in alignment with organizational objectives, and tracking and reporting on progress
- Strong background and record of achievement in planning, managing, and implementing projects or programs
- Experience executing work in compliance with the authorization basis as specified under 10 CFR 830 Nuclear Safety Management and 10 CFR 835 Occupational Radiation Protection
- Working knowledge of Integrated Work Management (IWM) and integrated safety and security management (ISSM) procedures
- Experience managing a diverse group of employees
- DOE Q Clearance and HRP Certification highly desirable
25
First Line Manager Resume Examples & Samples
- Managing a team of 10 to 15 FTEs
- Client/Customer/People Management
- Manage key business metrics like SLAs and CE
- One-on-One with the team and scheduled Monthly Team meetings
- Excellent communication & presentation skills
- Willing to work shifts along with the team in customer time zone
- Good team player with a willingness to learn and drive to achieve
- Experience with and focused on metrics
- Strong Microsoft Excel skills and reporting knowledge
- Proven team management skills
- Experience in a leadership role
- Check pointing and growth planning
- Technical architect skills,
- Collaboration skills
26
First Line Manager Resume Examples & Samples
- Be able to work in a fast paced dynamic target driven environment, responding to individual customer’s needs and requirements
- Communicate with the department management team ensuring all relevant information is briefed to colleagues
- Ensure all documentation and systems processes are carried out correctly and efficiently
- Support the delivery of department KPIs
- Ensure people resources are allocated and utilised effectively to complete agreed tasks in expected timescales
- Provide regular and consistent feedback on performance and support the development of colleagues
- Contribute to a site environment that encourages colleague performance and engagement
- Ensure that all activities in the department are carried out in accordance with appropriate legislation, company security, health and safety policies and procedures
- Monitor and act upon security / Health & Safety risks
- Line management of Level 1 (Warehouse) Operatives through all functions of the UK Logistics departments
- Support UK logistics management team in general management of the KNOWHOW employees working within the Leeds Bradford Warehouse
- Use industry knowledge to ensure KNOWHOW remains competitive and at the forefront of innovation for Service
- Knowledge of policy and legislation to ensure compliance
- Knowledge of systems and processes to ensure they are adhered to and that the site operates efficiently
- Knowledge of operations to allocate work effectively and support the team and resolve escalated issues
- Communication skills to effectively manage and engage with the team
- People management skills to drive team performance and development
- Communicates daily with Operations Manager to discuss progress against targets and feedback or update on issues
- Seeks advice and guidance where needed to ensure all operational and personal objectives are achieved
- Direct reports – daily conversations with direct reports ensuring the performance is in line with their job role
- Liaise daily with other First Line Managers on site to maximise effectiveness and efficiency across site
- Hands on role, ensuring that tasks are achieved in line with agreed timescales, procedures and protocol
- Internal and external customers – maintains positive relationships with colleagues from all departments
- Works with colleagues to resolve customer issues
27
First Line Manager / Product Owner Resume Examples & Samples
- Work with Product Management and other stakeholders—including other Product Owners—to define and prioritize the Team Backlog for team containing Network and Java Engineers for Mission Critical Networking products
- Coordinates with other Product Owners content dependencies and work distribution
- Has the primary responsibility for building, pruning, and maintaining the team backlog
- As a people manager has personal responsibility for the coaching and career development of direct reports. Have final accountability for effective value delivery
- Manages 1-2 scrum teams (7 -15 engineers)
28
First Line Manager Resume Examples & Samples
- Excellent communication (2 years)
- Ability to multi-task (2 years)
- Strong technical background (5 years)
- Soft skills (2 years)
- Expertise in technical support (5 years)
- ITAR certification (1 year)
29
First Line Manager Northampton Distribution Centre Resume Examples & Samples
- Be able to demonstrate a high level of commitment to previous roles, having ownership and ensuring excellence in delivery
- Due to the evolving nature of commitment to previous roles, having taken ownership and ensuring excellence in service delivery
- Sets out a clear expectation for your team and area, know the value of making work fun, display a positive attitude and puts values into practice especially when under pressure
- Inspires others through your own energy and outlook, encourage your team to put pets, customers and colleagues at the heart of everything they do
- Passionate about achieving your objectives, supporting continuous improvement, results driven whilst living our values, set challenging objectives for yourself and your team, raise the bar and push the boundaries
- Grows talent within your teams by providing an environment where colleagues can flourish and fulfil their potential
- Conduct S4S’s with your team that are meaningful, develop strengths and address development needs creating a winning team and coaching them to get better every day
- Challenge issues within your team and area whilst respecting people, invite, listen and act on feedback from others
- Knowledge and experience of manual handling equipment and Warehouse Management Systems
- Able to make informed decisions balancing costs versus service
- Action orientated with the energy and tenacity to succeed in a fast paced environment
30
First Line Manager Resume Examples & Samples
- At least 5 years experience in Leadership role
- At least 5 years experience in People management
- At least 10 years experience in Leadership role
- At least 10 years experience in People management
31
First Line Manager Resume Examples & Samples
- Manage, coach, motivate and empower team during deployment ensuring LEAN+ and Lean Global Production System frameworks to meet cost targets and performance criteria
- Develop project or operational plans aligned to department's objectives. Implement plans to ensure business, technical and customer requirements are achieved. Assign authority and responsibilities to employees to execute the plan. Review plans' execution, make appropriate adjustments, and resolve issues. Monitor appropriate metrics to ensure performance to plan
- Coach, counsel, mentor and provide developmental opportunities and job assignments to enhance employee performance and expand capabilities. Provide on-going developmental feedback. Recognize contributions of individuals and teams to improve employee satisfaction and retain a skilled and motivated workforce
- Convey organizational messages to facilitate the accomplishment of workgroup, project or process goals. Proactively communicate with employees, peers (e.g., fellow first-level managers) and customers. Keep others informed by communicating project status, conducting and participating in team meetings, providing presentations and listening to employee concerns and suggestions. Communicate policies and directives to enhance employee awareness of expectations
- Systematically evaluate proper job classification of employees, set employee goals and objectives, manage and evaluate performance to plan on a reoccurring basis. Assign employee salaries based on employee value and Boeing guidelines to provide a fair and equitable work environment
- Establish partnerships and relationships with internal customers, stakeholders, peers and direct reports
32
First Line Manager Resume Examples & Samples
- Manage the effective deployment of staff to ensure the security of the prison and meet operational requirements
- Co-ordinate all security and control measures in line with security instructions within the prison ensuring that all departments are aware of their responsibilities
- Control all incidents and occurrences within the prison to ensure the security of the prison and prisoners including the completion of relevant documentation
- Monitor and maintain control of all aspects of prison routines in order to meet contractual and legal requirements and security instructions ensuring all incidents are reported correctly and documentation is completed accurately
- Monitor the movement of all prisoners both internally and externally in an effective manner so as to maintain security within the prison at all times
- Control the use of C&R and other forms of restraint to ensure that correct procedures are followed
- Implement where necessary an effective Assessment, Care in Custody and Teamwork (ACCT) system and Violence Reduction system to minimise suicides, self-harm and bullying within the prison
- Manage the discharging process ensuring that all prisoner discharges are actioned in accordance with operational instructions
- Assist in the promotion of creating a positive Health & Safety culture to achieve and maintain recognition as a British Safety Council 5 Star business unit
- Coach and support staff on a day-to-day basis to maximise their performance and ensure values, ethical standards, equality and diversity, policies and procedures and contractual requirements are met
- Deploy staff to ensure searching within the establishment meets the set targets in accordance with the local Security Strategy and monthly statistics are produced
- Manage & deploy effectively staff within the operational support group and dog handling, as per the relevant operational and security instructions Manage the availability of the pool vehicles
- Experience in a custodial environment
- Experience of monitoring service delivery and meeting short term objectives
- Operations Manager - Days & Nights - Bloxwich
33
Analytics Portfolio First Line Manager Industrial Vertical Resume Examples & Samples
- Territory focuses on IBM major accounts within the Industrial Market
- Recruitment and hiring of IBM Analytics Account Representatives
- Industry expertise or experience selling into Automotive, Oil & Gas, Aerospace & Defense and Electronics industries is desirable
- Proven track record of owning, cultivating and growing an enterprise sales territory
- Experienced in hiring, mentoring, coaching, and leading account representatives
- Creative problem solver when dealing with "building a business"
- Proven track record in leading a complex enterprise software sales team to surpass revenue goals
- At least 1-2 years experience in selling SaaS solutions
- 8+ years experience in enterprise level sales
- 4+ years experience in selling SaaS solutions
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Analytics Portfolio First Line Manager Resume Examples & Samples
- Territory focuses on IBM major accounts within the COMMS/CSI Market
- Revenue attainment of Analytics enterprise (on premise and SaaS) license in the territory
- Ability to integrate an acquisition solution or sales force into the current sales model
- Industry expertise or experience selling into Telecommunications, Media & Entertainment, CSI and/or Energy & Utilities industries is desirable
- Ability to develop a strategic plan at the same time as executing on tactical quarterly commitments
- Positive, motivational, and inspiring sales manager
- At least 3 years experience in / knowledge of Analytics software solutions
- ** Living and based out of the Greater New York area (NY, NJ, CT, PA)
- At least 8+ years experience in enterprise level sales
- At least 8+ years experience in prospecting and lead generation
- At least 8+ years experience in / knowledge of Analytics software solutions
- At least 4+ years experience in selling SaaS solutions
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First Line Manager, Radiological Control Resume Examples & Samples
- Assist the Facility Manager in directing and integrating the Facility's Radiation Protection Program. Responsible for, radiation protection safety and health of facility staff, facility visitor’s personnel, visitors, and laboratory organizations within the assigned facility. Implement program improvements relative to employee performance through Conduct of Operations initiatives. Ensure assigned facility operations personnel and other support personnel are following the requirements of the Site's Radiological Controls (5Q) Manual. Advise other departments on self-monitoring, protective clothing, respiratory protection, containment huts, and others to prevent the spread of contamination
- Ensure facility and group is in compliance with applicable regulations, policies, and procedures by providing guidance, analysis, and audits of the radiation protection program for the facility. Provide implementation, surveillance, and maintenance of Radiation Protection policies/guidelines. Implement Conduct of Operations (2S) Manual requirements by meeting with other managers and FLMs on policy to ensure facility program consistency. Review and assesses procedures and practices for technical accuracy, write/revises procedures and field changes. Supervise and train Radiation Protection Inspectors on proper Radiation Protection procedures and practices and advises other departments on Radiation Protection procedures
- Ensure facility is in full compliance with all Federal, State, Company, and Site requirements to maintain exposure to facility, and the general public as low as reasonably achievable (ALARA) overseeing the group's Radiation Protection Program to ensure radiation exposure of personnel is maintained ALARA. Conducts ALARA reviews, walkthroughs and surveillance of areas to monitor and enforce standards. Provide input into occurrence reports and authors formal responses to audits and surveillances. Audit radiation and contamination control surveys in support of habitability and job site safety programs to include reviewing air sample results, radiological data, and radiological survey log sheets. Communicate deficiencies noted in facility operations to upper RCO Management
- Represent the Facility Radiation Protection Manager on Radiation Protection issues externally and internally by communicating facility position to various oversight and planning groups. Conduct visitor orientations and tours of the facility
- Supervise and direct Radiation Protection Inspectors to support current facility work priorities and schedules. Coordinate manpower requirements and allocations. Coordinate the facility and/ or group's Radiation Protection Program execution and improvements through daily meetings with facility Line Management and reviews and signs off on survey documentation and RWP information/records
- Maintain required qualifications to include Radiation Protection training requirements with satisfactory performance in oral boards, and maintenance of Emergency Response Organization qualifications. Monitor and ensures conduct of training and qualification program for assigned Radiation Protection Inspections by ensuring assigned Radiation Protection Inspectors are trained and qualified for job assignments. Provide recommendations for on-the-job training (OJT) and position qualifications. Monitor conduct of classroom and OJT
- Provide leadership to promote a Safety and Nuclear Safety Culture for the facility by enforcing monthly safety meeting attendance and good work practices and emphasizing the importance of safety on and off the job. Participate in Nuclear Safety Culture processes and recommends and implements improvement opportunities identified by task teams, committees and others and review radiological events and communicate lessons learned
- Lead by example on company values and objectives for the facility and/or group by ensuring compliance with company personnel policies. Administer and resolve employee issues, concerns, problems, and provides constructive discipline; and career development support through training and counseling
- Experience in SRS Liquid Waste facilities
- Ability to obtain and maintain an L clearance
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Analytics Portfolio First Line Manager Industrial Resume Examples & Samples
- Research and identification of strategic territories for investment
- Development of additional routes to market for Analytics software in the territory
- Forecasting and ownership of the Analytics business
- Proven track record in leading a complex enterprise software sales team to surpassing revenue goals
- Leadership in the areas of performance management, pipeline generation, and deal progression
- Proficient in accurately forecasting a software transactional business
- Experience with or in Industrial Market clients (Auto, Oil & Gas, Electronics, Aero & Defense)
- At least 4 years experience in enterprise level sales
- At least 4 years experience in prospecting and lead generation
- 8+ years experience in prospecting and lead generation
- 8+ years experience in / knowledge of Analytics software solutions
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IS Digital Sales First Line Manager Resume Examples & Samples
- Sales / Business Development experience
- Must have proven ability to create Digital Sales strategies and develop potential solutions to address the issues and position the IBM value propositions with the client through the Digital Sales channel
- Demonstrated ability to transform a Digital Sales team from a sales support into a territory owned
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First Line Manager Resume Examples & Samples
- You’ll work hard, and it’ll be worth it
- You’ll lead, develop, and work alongside people from all walks of life, and you’ll learn from every interaction
- You’ll develop solutions to customer challenges; you’ll learn to think on your feet
- You’ll receive guidance but not heavy-handed micro-management from your manager
- You’ll be relied upon – and trusted – to initiate process improvements that enhance your team’s output and satisfaction
- You’ll grow as much as you want to grow – with on-the-job experience and the boatload of learning opportunities DHL Supply Chain offers
- You’ll love it
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First Line Manager Resume Examples & Samples
- IT Management Experience (minimum 5 years)
- IBM Host Systems Experience (Mainframe, DB2, EGL, PL/1) (minimum 8 years)
- IBM Web Systems Experience (minimum 5 years)
- Financial Analysis/Budgeting Experience (minimum 2 years)
- IBM Global Financing Experience (5 years)
- Understanding of IT Security and Controls (5 years)
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First Line Manager, Shift Maintenance E&I Resume Examples & Samples
- Plans, coordinates and supervises the activities of assigned mechanics that maintain, repair, install and test a variety of systems, equipment, components in assigned areas/facilities
- Implements standards, policies, practices and disciplined operations ensuring employees are informed and adhere to rules and regulations
- Ensures personnel perform work safely
- Ensures that mechanics are trained and qualified for their activities and are physically fit to perform the work
- Coaches, teaches, mentors and provides technical and administrative expertise to mechanics
- Monitors work performance to ensure quality of work and compliance with work control, safety, quality, and conduct of maintenance, as well as to provide supervisory oversight and guidance
- Reviews and approves work packages and lockouts for maintenance activities
- Understands and follows current administrative and work control procedures
- Interfaces with scheduling to develop accurate work schedules
- Informs management of issues or concerns in the areas of planning, scheduling, equipment, documentation, modification, design, and training
- Cognizant of assigned on and off shift work activities including responding to off duty phone calls and site visits
- Provides relief when other supervisors are absent
- Provides support to the preventive and predictive maintenance programs
- Communicates with other support organizations to ensure activities are started and completed as scheduled
- Performs initial investigations of abnormal events, including the removal from service of equipment and systems as necessary
- Performs periodic rounds of the facility to observe mechanic activities and ensure they are being performed safely and in accordance with approved procedures
- Identifies housekeeping or facility deficiencies and notifies appropriate personnel for corrective action
- Ensures that mechanics review changes to operating procedures and plant modifications. Other duties as assigned
- Current experience at the Savannah River Remediation LLC is preferred
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First Line Manager, Maintenance Resume Examples & Samples
- On a shift or day basis, lead a team of maintenance personnel and/or contract staff being responsible for the safe, effective execution of the work in accordance with approved procedures by acting as coach, facilitator, and supervisor, creating and sustaining a cooperative and supportive team environment
- Develop recommendations for improvement in Maintenance plans and procedures, tools and techniques
- Observe the maintenance function to ensure adherence to safety practices and work methods
- Provide effective support to the Manager in the planning, organization, administration, scheduling and execution of short and long term maintenance programs/unit outages
- Provide support and advice to the Manager in developing and maintaining Maintenance training, strategies, processes, programs and plans
- Ensure the safety of assigned staff
- Accountable for the output of assigned staff
- Sustain a team capable of producing required outputs by providing effective leadership in the following areas
- Knowledge of the standards and practices for the Conduct of Maintenance
- Extensive knowledge of maintenance procedures
- Knowledge of the industrial and radiological hazards in a nuclear facility and the procedures and practices for controlling them
- Leadership and management skills
- Observational skills
- Requires knowledge of control, mechanical or civil technology sufficient to understand the assembly, function, operations and mechanics of applicable equipment, systems, and materials
- This knowledge is considered to be normally acquired through the completion of Grade XII plus 3 years' further concentrated study in Electrical, Mechanical or Civil or by having the equivalent level of education
- Requires on-the-job experience, such as might be gained in a power plant, refinery or chemical plant, associated with the installation, operation and maintenance of same to become thoroughly familiar with assembly processes, testing and trouble-shooting procedures and maintenance, modification and repair techniques
- Requires familiarity with the use of manufacturers' equipment manuals and specifications to understand the operating characteristics of equipment and systems
- Requires maintenance experience to efficiently handle unplanned trouble-shooting activities through effective utilization of existing resources
- Requires experience to understand, apply, and utilize Operating Policies and Procedures, station reference plans, radiological and conventional safety procedures, regulations, legislation, work protection and Quality Assurance (QA) standards, communications tools, etc, as needed to effectively perform work function
- Requires sound practical experience to understand, coach and influence mixed services personnel through the phases of planning, organizing, scheduling and execution of maintenance work, and to motivate same to integrate their efforts and attain optimal work performance
- A period of over 6 years and up to and including 8 years is considered necessary to gain this experience
- Education and Experience per the above qualifications and experience
- Transferable skills (for example, effective communication, drive for accountability and results, time/organizational management, collaboration and teamwork)
- Past performance, demonstrated Bruce Power behaviours and suitability to role
- Leadership experience and capabilities
- Oral and Written communication
- Computer skills; MS Office; Word, Excel, Outlook and other relevant
- Soft Skills for example; flexibility, interpersonal skills, self-initiative, effective communication, drive for accountability and results, collaboration and teamwork)
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First Line Manager Resume Examples & Samples
- Manage Resources within areas of responsibility to ensure all tasks are completed within required timescales
- Undertake calculation and release checks to ensure work is completed in line with relevant policies, procedures and timescales
- Ensure Court documentation is processed accurately to ensure attendance at Court/Video-link
- Ensure adherence to PSO’s and PSI’s for your area of responsibility and implement new procedures as required via PSO’s and PSI’s
- Ensure you are aware of, understand and adhere to the Performance Objectives within your remit
- Identify and update Operating procedures in liaison with your line manager
- Ensure paperwork is received in a timely manner from CSU for Independent Adjudication results and a copy of the results spread-sheet is received on the day of the visit and checked immediately
- Undertake an audit of PNC transactions on a weekly basis
- Confirm PNOMIS dashboard metrics are updated prior to the data being drawn off the system on a monthly basis
- Monitor and manage the staff and procedures for Custody, Records, FNP and Video-link
- Co-Ordinate staff training for the department
- Distribute and action where necessary, incoming mail and official documentation
- Ensure all receptions are processed or accounted for by the end of every working day
- IT skills
- Knowledge of PSO’s and compliance
- Calculations
- Branch Security Officer Rotating Shift (5AM-1.30PM, 12.30-9PM)
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Trainee First Line Manager Resume Examples & Samples
- To manage, motivate, coach and develop team members to meet key KPIs (Productivity, Quality, and Accuracy)
- To update performance data from previous day to individual team members (daily) and hold 1-2-1 meetings with each team member to give/receive feedback and to review performance (weekly)
- To conduct Return to Work (RTW) meetings with all staff members following periods of absence
- To undertake investigations into disciplinary matters and grievances raised in line with Company Policy and hold meetings as appropriate, seeking HR guidance where needed. (Disciplinary hearings up to Written Warning)
- To hold full team meetings (15 Operatives) to cascade Company/departmental communications as required
- To record and update Time & Attendance and other MIS systems with attendance/absence details for own team, including scheduling of holidays and arranging overtime from own staff
- To promote and maintain a healthy and safe working environment ensuring adherence to all Company and legislative requirements and to ISO 9002 quality standards, including conducting daily/weekly workplace inspections
- To work early/late/standard shifts (including some Saturdays) on a rotational basis, taking full responsibility for ensuring all orders go out and the is building secured when on late shift
- Experience of managing and motivating a small team in a challenging environment would be desirable
- Educated to minimum good GCSE or equivalent vocational standard
- Experience gained within a distribution environment desirable
- Experience of working in a highly pressured, deadline driven environment
- Ability to plan, organise and prioritise effectively
- Strong interpersonal skills and confident communicator at all levels essential
- Results-orientated
- Focused on satisfying and exceeding the needs of internal and external customers
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First Line Manager Resume Examples & Samples
- Responsible for the Brightstar despatch operation including End User, B2B, Retail and bulk international and national deliveries
- The overall coordination of warehouse operatives and shift leaders with the overall goal of achieving the Departmental SLA’s
- Ensuring that site standards are maintained regarding health and safety and housekeeping promoting a program of 5s and internal best practice
- To achieve Key Performance Indicators (KPI’s) through the effective use of resources, equipment and information. Key indicators relate to cost per unit, productivity, accuracy, absence and individual departmental KPI’s
- To identify areas of improvement or risk and to provide solutions to ensure continuous improvement across all areas of the business with specific contributions to cost, service and accuracy
- Identifying key members of the team for further development, matching people, skills and opportunities to promote succession planning
- Ensuring that individual performance is maintained at a high level through effective leadership, motivation and personal example
- Ensuring all documentation, reports and statistics are completed and, where required, communicated in an accurate and timely manner
- To complete any other reasonable requests made by the business
- Excellent understanding of warehouse / distribution principles and procedures and the proven ability to apply these
- Very high standard of literacy and numeracy
- Previous experience within a Warehouse Management role (3 years plus desirable)
- A professional, self motivated and confident approach towards work
- Sound operational knowledge
- A strong work ethic and excellent interpersonal, influencing and negotiation skills
- A good awareness of Health & Safety practices and procedures
- Excellent organisational, planning and communication skills to meet strict customer deadlines
- A team focused individual working alongside other first line managers
- Promotes and displays open and honest two-way communication
- Develops a multi-skilled and flexible team
- Basic financial awareness
- Ability to both grasp and devise new concepts
- Decisive and proactive
- Excellent problem solving skills
- Responds effectively to unforeseen problems
- Accommodates and manages changes in plans or schedules, even if last minute
- Shows an awareness of general business principles
- Flexibility and commitment / willingness to work additional hours as required
