Line Analyst Resume Samples

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TB
T Brekke
Tyree
Brekke
305 Muller Hollow
New York
NY
+1 (555) 546 2334
305 Muller Hollow
New York
NY
Phone
p +1 (555) 546 2334
Experience Experience
Dallas, TX
Line Service Desk Analyst
Dallas, TX
Effertz LLC
Dallas, TX
Line Service Desk Analyst
  • Install, maintain and support new applications
  • Keep up to date with advancements in technology
  • Escalating IT issues to the 2nd Line Team Leader where necessary
  • Contribute to polices, processes and procedures
  • Administer Active Directory
  • Creating knowledge documentation
  • Creating purchase orders for IT hardware/software
Los Angeles, CA
Wintel Third Line Analyst
Los Angeles, CA
Collier, Schultz and Jacobs
Los Angeles, CA
Wintel Third Line Analyst
  • Quest Tools (Active Roles, Change Auditor, Migration Manager, Recovery Manager)
  • Establishing a good working relationship with wider teams and customers alike
  • Offering solutions and workarounds to incidents/problems
  • Designing, developing and deploying of technologies on Windows Platforms
  • PKI and Certificate Management
  • Providing Remote On-Call Out of Hours Support
  • Working to SLA’s and deadlines
present
Detroit, MI
Line IT Service Desk Analyst
Detroit, MI
Wintheiser Group
present
Detroit, MI
Line IT Service Desk Analyst
present
  • Establishing a good working relationship with the business and 3rd party’s
  • Provide solution(s)/work around(s) to incidents and Problems
  • Provide exceptional Service support to the business
  • Work with a variety of business and technical teams to enhance service
  • Work to SLA thresholds for incident(s), request(s) and problem(s)
  • Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems
  • Supporting Users on both hardware and Software applications
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
Ashford University
Bachelor’s Degree in Accounting
Skills Skills
  • Windows Server 2003/2008/2012 including clustering
  • Be the subject matter expert responsible for advising on the design, development and deployment of Microsoft Active Directory across multiple networks
  • Active Directory experience: Group Policy Objects (GPO), Domains, Forrest, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP/ADSI, Kerberos and Schemas
  • Understands the interdependency between active directory and DNS and DHCP. Has 3+ years experience using enterprise wide GPOs
  • PKI and certificate management
  • Microsoft Forefront suite (FIM)
  • Quest Tools
  • Server Hardware including Cisco UCS
  • Anti-virus technologies
  • Microsoft Windows Server 2003/2008/2012, including clustering
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15 Line Analyst resume templates

1

Line Service Desk Analyst Resume Examples & Samples

  • Computing terms, networking principles
  • Desktop,server, mobile and lan/wan hardware and software
  • ITIL foundation certificate or equivalent knowledge
  • Incident management systems
  • Remote access Technologies
  • File/Folder access management, backups, antivirus
  • Telephony, email, MS office
  • Strong communication skills
2

IT Analyst Line Management Systems Resume Examples & Samples

  • Develop, execute, and operationalize systems and integrations for line management systems between vendors and manufacturing sites
  • Collaborate with a variety of IT groups including infrastructure, database, analytics, and PMO
  • Create and execute testing in a GMP environment
  • Be able to respond to audit requests and be part of inspection readiness process
  • Create and review GMP SDLC documentation
  • Technical understanding to be able to create installations using various technologies
  • Hands on to deliver testing, documentation, installation, and change controls for assigned scope and facilitate with site partners for site managed scope
  • You will become member of Global Digital Shop Floor Platform team and located at Prague IT hub
  • Minimum Bachelor’s Degree with at least 5 years of relevant work experience in manufacturing system IT
  • Experience implementing systems utilizing formal systems development lifecycle methodologies in a manufacturing regulated environment
  • General knowledge of automation systems, manufacturing processes
  • Excellent attention to detail and a passion for continuous improvement
  • Ability to work well in a team environment and develop working relationships with multiple stakeholders
  • Demonstrated ability to manage multiple priorities, and collaborate globally across sites and across time zones
  • Experience with Line Management systems or Manufacturing Execution IT systems in manufacturing shop floor; preferably in life sciences / pharmaceutical industry
  • Experience with applying ITIL methodology
  • Experience with manufacturing shop floor processes and/or technologies
  • Experience with Serialization systems or systems managing unique identifiers; preferably from Antares or Systech vendors
3

Product Line Financial Analyst Resume Examples & Samples

  • Bachelor’s degree in Business, preferably accounting or finance
  • A Technical education, such as, Engineering or Program Management, with an MBA in Finance will also be considered
  • Minimum of 5 years of experience related to financial management in a manufacturing environment
  • Proven teamwork skills
  • A highly motivated individual capable of handling multiple responsibilities and comfortable presenting financial information to Senior management
  • Excellent interpersonal skills - understanding of multi-cultural business organizations
4

Line Service Desk Analyst Resume Examples & Samples

  • Ability to work effectively as a member of a team
  • Excellent communication skills
  • Ability to follow procedures
  • Prior experience of providing 1st Line support within an IT Service Desk environment
  • Understanding of MS Active Directory User Administration
  • Basic knowledge of Windows Desktop environments (XP/Windows 7)
  • Basic Network knowledge
  • Good understanding of MS Office Products
  • Good understanding of different technologies, including telephony
  • Understanding of ITIL principles
5

Third Line Analyst Resume Examples & Samples

  • Quest ARS
  • Scripting languages including Powershell and VB
  • Symantec, Websense, Threat Management Gateway 2010
  • Server Hardware incl Cisco UCS
  • Ability and desire to excel in a team environment
  • WebSense & Threat Management Gateway
  • Scripting languages including Tcl, Unix Shell scripts, desirable but not essential
6

Virtualization rd Line Analyst Resume Examples & Samples

  • 5+ years' experience Manage, Maintain, Configure & Trouble Shoot of large virtualisation environments using VMWare and Hyper V
  • 3+ years experience with Active Directory, Windows Server 2003/2008/2012
  • Should be SC cleared or above
  • Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role
  • Able to communicate clearly with peers as well as management
  • In depth experience in a 3nd Line Support capacity, with demonstrable experience of resolving incidents in complex virtualisation environments
  • Excellent understanding of IT infrastructure, with particular server knowledge (Windows Server 2003/2008/2012 including clustering)
  • Active Directory deployment/configuration/troubleshooting skills/ Group Policy
  • Accurate and logical problem solving skills
  • IIS , ISA & Forefront Unified Access Gateway
  • A software technical qualifications, i.e. MCSA, Hyper V, VCP
7

First Line Analyst Resume Examples & Samples

  • Taking inbound calls from users with technical issues with the view to resolve at first contact by providing a high level of customer service to internal and external customers
  • To ensure all calls and tickets are raised with detailed information of user issues accurately on the Remedy Call Management system
  • Resetting passwords using Active Directory
  • Troubleshooting Microsoft software issues with emphasis on Outlook, Word, Excel and PowerPoint
  • Respond efficiently to enquiries and effectively resolve any issues
  • Responding to customer emails
  • Escalate complex incidents to appropriate support members in line with company processes to ensure customer demands are met
  • Evaluate and chase up escalations appropriately to ensure customer demands are met
  • Previous experience working within a customer-focussed environment is essential
  • Excellent telephone manner and good interpersonal skills
  • PC literate with working knowledge of using Email and Microsoft packages
  • Positive 'can do' attitude with the ability to work under pressure
  • Enthusiastic and willing to learn
  • Demonstrates an organised approach to work
  • Strong attention to detail with an articulate and methodical approach
  • Basic literacy and numeracy skills
  • Good written skills
8

Wintel Third Line Analyst Resume Examples & Samples

  • Windows Server 2003/2008/2012 including clustering
  • Be the subject matter expert responsible for advising on the design, development and deployment of Microsoft Active Directory across multiple networks
  • Active Directory experience: Group Policy Objects (GPO), Domains, Forrest, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP/ADSI, Kerberos and Schemas
  • Understands the interdependency between active directory and DNS and DHCP. Has 3+ years experience using enterprise wide GPOs
  • PKI and certificate management
  • Microsoft Forefront suite (FIM)
  • Quest Tools
  • Server Hardware including Cisco UCS
  • Anti-virus technologies
  • SC clearance
  • Scripting
  • Virtualisation technologies
  • Messaging technologies
  • Cloud technologies
9

Line Service Desk Analyst Resume Examples & Samples

  • Able to work on own or as part of a team
  • Able to keep up to date with the latest technological advances
  • A good logical approach to problem solving
  • Good communication and presentation skills
  • The ability to empathise with schools staff at all levels
  • The ability to build up a good rapport with schools staff at all levels
  • Flexible and adaptable
  • Good timekeeping
  • Conscientious and self-motivated
  • Can do attitude
  • Good telephone manner
  • Previous Support/Service Desk or Call Centre experience is Desirable
  • Knowledge of Microsoft Products is Desirable
  • Knowledge of SIMS software is Desirable
10

Business Line System Analyst Resume Examples & Samples

  • High School Diploma / Bachelor’s Degree
  • Strong communication and customer service skills
  • Intermediate skill set using Excel, Word and other databases
  • Excellent analytical and problem-solving skills
11

Product Line Operations Senior Analyst Resume Examples & Samples

  • Lead selection of correct components to be used in Brazil product catalogs
  • Manage creation and sustaining of Order Codes (offers) available in Brazil sales systems
  • Lead and support resolution of product components issues preventing sales orders and issue investigation
  • Audit offers available and drive improvement in the processes and offer creation
  • Order Codes Launch Readiness on Dell´s internal systems
  • Product configurations control and communication
  • Answer product offer inquiries and product tree scrub sessions leadership
  • Basic technical product knowledge and regional requirements(certifications, power cord, etc.)
  • Fast learner, especially about product details, and organizational agility
  • Interpersonal skills, analytical and pro-active to follow-up on activities (project management/“PMO” like) with diverse areas to get things done
  • Creativity to improve product offer related processes
  • Excel/Macro programming a plus
  • English fluency required, Spanish a plus
  • Education: Bachelor in Business Administration, Engineering, Computer Science preferred
12

Line Service Desk Analyst Resume Examples & Samples

  • SC Cleared Ideally or eligible to take clearance essential
  • 1-2 Years’ experience in a similar role, preferable in a Managed Services Environment working to SLA’s (similar/equivalent qualifications would be considered)
  • Good all round general knowledge of MS Office Suite, Windows 7, Apple Products
  • Past experience of using AD, user setup and permissions
  • Understanding of SLA’s & KPI’s
  • Previous customer facing role
  • Call logging systems (ServiceNow, Remedy / RMS or similar)
  • Excellent communication
13

Business Line Risk Analyst Resume Examples & Samples

  • Policy and Procedure Formation and Awareness. Using corporate TPRM policies as guidelines, helps the business line understand those policies, and fit them to specific business needs
  • Business Line Risk Management. Partners with SBLRM and other BLRMs to ensure the implementation of key risk management practices and procedures in the normal course of business operations. Ensures appropriate participation in high-level discussions to identify and respond to business risks, and ensures that the line of business staff understands key risk concepts and their relevance to core business practice. Examples include coordinating risk discussions, understanding audit, compliance and regulatory risks, and business responses, creating/validating risk scenarios, arranging risk education events, communicating business changes for risk review, and coordinating the execution of contingency plans if circumstances warrant
  • Execution of Periodic Controls. Responsible for ensuring that process controls used to mitigate business risks are properly designed and executed. Works with corporate-level resources to identify, design, and test reports and controls for optimal effectiveness, and ensures that business risks are clearly and completely documented
  • Response to Inquiry / Examination. Helps support elements of the regulatory and audit examination cycle for inquiries or exams pertaining to the line of business. Specific requirements would include representing the business line at planning / kickoff meetings, submitting or providing requested documentation, referral of appropriate subject matter experts for interviews, and managing the disposition / resolution of issues resulting from the examination
  • Reporting. Helps develop and gather key risk indicators (KRIs) reporting for business lines supported
  • Six to eight years of experience in an applicable risk management environment
  • Experience with Archer RSA Software
14

Associate Line Analyst Resume Examples & Samples

  • Prepare data, transmittal forms, reports, cover letter and all necessary information for each filing
  • Release new products or changes to internal users, agents and rating system vendors. Form revisions and new products also for personal lines
  • Gather data for the rate review packet (property/casualty only)
  • Inform project managers and underwriting managers of possible changes associated with bureau rates/rules/forms changes as assigned by the analyst. Form changes also for personal lines
  • Coordinate the development of marketing materials, employee/agent training, and other implementation activities as needed and assigned
  • Coordinate rate file entry with the Automation Support Clerk or Automation Support Technician (P&C) or the UFG Surety department (surety). Form file also for personal lines
  • Create business specifications for automation projects when required
  • Serve on new and enhanced product development committees for your line of business as assigned
  • Adopt rate/rules/forms revisions according to schedule established for the property/casualty line of business
  • Maintain timely status reports
  • Provide rate review data to consulting actuaries, when needed as assigned by the analyst
  • Four-year college degree or equivalent work experience with active participation and demonstrated success in completing insurance education
  • Equivalent work experience may include such positions as underwriter, rater, claims adjuster or agency producer. Knowledge of property and casualty insurance coverages and rating rules. Analyze both written and verbal information
  • Accuracy and attention to detail. Good math ability. Proficient at Excel spreadsheets, especially formulas and importing/exporting of data
  • Excellent communication skills. Excellent organizational skills, including managing multiple priorities. Problem solving and reasoning skills. Self –motivated and positive attitude. Work under deadlines. Team player
  • Insurance coursework such as: Property and Casualty – Associate in General Insurance (AINS), Associate in Commercial Underwriting (AU), Associate in Personal Insurance (API), Chartered Property & Casualty Underwriter (CPCU), Associate in Regulation & Compliance (ARC), Certified Compliance Professional (CCP), Associate in Risk Management (ARM) and Associate in Accounting and Finance (AIAF). Surety – Associate in Fidelity & Surety Bonding (AFSB)
  • Commercial or personal lines entry/rating, systems training or self-development classes offered by UFG’s Training Department. Employees are expected to participate in insurance coursework and in-house training programs throughout their developing careers. Understanding of loss ratio and loss development. Knowledge of insurance coverages and rating basics
  • Two or more years work experience in insurance preferred
15

Line IT Service Desk Analyst Resume Examples & Samples

  • Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems
  • Provide exceptional Service support to the business
  • Provide solution(s)/work around(s) to incidents and Problems
  • Escalating IT issues to the 2nd Line Team Leader where necessary
  • Contribute to polices, processes and procedures
  • Install, maintain and support new applications
  • Work to SLA thresholds for incident(s), request(s) and problem(s)
  • Establishing a good working relationship with the business and 3rd party’s
  • Keep up to date with advancements in technology
  • Work with a variety of business and technical teams to enhance service
  • Supporting Users on both hardware and Software applications
  • Administer Active Directory
  • Creating purchase orders for IT hardware/software
  • Setting up new users and disabling expired accounts in accordance with HR requirements
  • Creating knowledge documentation
  • Additional responsibilities as requested by the 2nd Line Team Leader
  • Experience working within a IT Service Desk and a strong interest in IT and problem solving
  • Excellent Customer Service Skills and a proven record in exceeding customer expectations
  • Strong communication, troubleshooting and problem solving skills with the ability to break down technical language/solutions in a way which customers understand
  • Willingness to travel to other company sites
  • Experience using IT Service Desk applications is desirable as is
16

Business Line Systems Analyst Lead Resume Examples & Samples

  • Ten+ years of varied experience within Commerce Bank or a comparable institution. Five+ years business process management/change management and/or project management experience preferred
  • Experience with information technology department organization and processes a plus
  • General knowledge of functions of the Compliance (Banking and Investment), FIU, Third Party Vendor Risk Management, Enterprise Risk Management, and Model Risk Management risk management units and how these support units interact with other business lines in the company
  • Strong PC skills using Word, Excel and Outlook. Strong attention to detail and well organized
  • Ability to work with all levels: clerical, supervisory, and managerial
  • Knowledge of Commerce operational systems
  • Exhibit leadership strength and ability to communicate and collaborate professionally with various levels of Bank and NCRM management
  • Demonstrate ability to build and maintain relationships with other business lines
  • Ability to communicate technical information/concepts to non-technical audiences
17

In-line Inspection Data Analyst Resume Examples & Samples

  • Ability to perform data analysis for several customers
  • Competent to complete analysis process and QA procedures
  • Ability to report any software and process inconsistency to their Manager or Project Lead
  • Ability to follow Analysis and QA procedures
  • Able to engage in team projects with the analysis group and other support teams (i.e. operations, other analysis centers)
  • Ability to communicate with the Project Lead the status of their work in a timely manner to align with projects deadlines
  • 2+ years of Pipeline data analysis
  • Must be proficient with MS Office suite
  • Understanding of commonly used pipeline terminology
  • Good written and verbal skills
  • Comfortable working under tight time constraints
  • Must be Detail Oriented
  • Ability to work in a multi-cultural team environment
  • Bachelor's Degree in Science or Math preferred
  • Knowledge of the operational process of an in-line inspection
  • Knowledge of pipeline and Oil & Gas industry
  • Understanding of the fundamentals of Magnetic Flux Leakage (MFL) technology
18

Line Requirements Analyst Resume Examples & Samples

  • Experience writing Gherkin
  • Process mapping using visio
  • Agile
19

Line IT Service Desk Analyst Resume Examples & Samples

  • Some experience in a 1st Line IT Support role
  • Bright and eager to learn, with an interest in IT
  • Good time keeping
  • Attention to detail
  • Able to follow processes
20

Second Line Analyst Resume Examples & Samples

  • Windows Server operating systems
  • HP Client Management software
  • Microsoft Office
  • Printers, scanners and other peripherals
  • Call logging software
21

Business Line System Analyst Resume Examples & Samples

  • Demonstrated decision making, analytical and problem solving skills, as well as technical aptitude
  • Demonstrated organizational and planning capabilities and ability to handle multiple tasks, projects, and priorities in a fast paced environment
  • Proficient using software applications such as Word, Excel, PowerPoint, and Visio
  • Detail oriented and proven ability to adapt to changes quickly
  • An understanding of the interrelationships amongst the internal bank departments
  • Ability to effectively present information and respond to questions from managers and peers
  • Ability to interpret a variety of instructions furnished in written, diagram or schedule form
  • Ability to perform as project or team leader with minimal guidance
  • Work independently with minimal supervision and guidance
22

Senior Product Line Financial Analyst Resume Examples & Samples

  • Analyzes product line profitability and makes recommendations for improvement
  • Supports product line improvement initiatives, working with business leads to develop, evaluate and measure expected outcomes
  • Maintains regular reporting of product line improvement initiatives, providing status on execution as well as potential and realized financial impact
  • Assists with annual and periodic forecasts of product line performance, including incorporation of all relevant business initiatives and pricing assumptions
  • Assist accounting and actuarial staff in evaluating monthly and quarterly product line performance, including variance analysis on drivers of performance
  • Maintains working knowledge of applicable product line performance indicators (cost/unit, utilization/1000, generic substitution rate, etc…)
  • Bachelor’s degree in accounting, business administration or finance. MBA preferred
  • 5 years of progressive finance experience
  • Advanced Microsoft Office skills, including Access
  • Working knowledge of company core systems and interrelationships
23

Senior nd Line Analyst Resume Examples & Samples

  • To cover and assist the Primary 2nd Line Analyst in the performance of their role managing an international network of Service Desk specialists
  • Promote an effective strategy for the harmonisation and standardisation of 2nd tier services, based on best-practice methodologies and frameworks
  • Encourage an ethos of continuous service improvement and the practices of evaluation, appraisal and development
  • Assist in the management of the department’s resources and ensure appropriate resource allocation in accordance with service needs
  • Identify opportunities for improvement and coach and mentor the team as required
  • Ensure excellent performance is acknowledged and reasons for success are disseminated amongst the team whilst proposing actions aimed at improving the department’s overall performance
  • Support a framework for learning and development and ensure staff acquire and retain the skills and knowledge necessary to best fulfil their responsibilities
  • Address the logistical challenges of field services and desk-side support whilst maintaining sufficient capacity to accommodate the timely resolution and fulfilment of standard tasks
  • Efficiently allocate incoming requests to the team, prioritising actions and monitoring team resource so that service targets are met
  • Effectively manage a shift-plan in accordance with service agreements
  • Monitor, measure and report quantitative and qualitative metrics for the objective assessment of service standards and seek opportunities for their improvement
  • Identify all and any impediments affecting the efficient delivery of applications and services and determine and execute appropriate measures for their mitigation and/or resolution
  • Reduce the impact of service affecting incidents and problems, ensuring an appropriate and timely response to all reported issues
  • ITIL Practitioner or Foundation certified
  • One or more professional qualification from leading solution providers (Microsoft, Cisco, Citrix etc)
  • Experience in a similar role as a Supervisor, providing IT support to employees
  • Microsoft MCSA, Cisco CCAA, Citrix CCENT, Symantec SCS, ServiceNow CSA
  • Extensive experience of providing Service Desk operations in a multi-site, nationwide service environment
  • Experience of delivering quality services in compliance with service agreements and performance targets
  • Practiced in EUC management including image preparation and deployment, application packaging and delivery and audit reporting and control
  • Demonstrable experience in pro-active approach in assisting colleagues
  • Ability to work under pressure and deal with several problems simultaneously
  • Strong understanding of the ITIL Service Management framework and appreciation of the complimentary quality standard ISO/IEC 20000
  • Sound experience of working in a SOX compliant and ISO/IEC 20000 accredited organisation or function
  • Excellent communication skills – be able to explain a technical problem to a non technical person
24

VP, Credit Line Management Analyst Resume Examples & Samples

  • Develop and implement world class Existing Customer Line Management strategies including reactive/proactive line increase, line reduction and line reallocation to drive sustainable business growth and customer loyalty
  • Incorporate consumers’ behavior and sensitivity into line increase/decrease actions to satisfy card members’ revolving and spending needs
  • Work closely with business partner in Decision Management, Risk Management, Marketing, Finance, Legal and Compliance
  • Communicate clearly and effectively to business partners and senior leaders
  • In order to ensure flawless execution of strategies, this position may partner with the following Citi groups Risk management, Marketing Finance, and Legal & Compliance
  • Analytical and practical problem solving abilities
  • Experience in Python, R, SAS & SQL
  • Demonstrated ability in data retrieving and manipulation as well as proficient analytical skills
  • Experience in machine learning methods (Deep Learning, GBM, SVM) is preferred
  • Excellent interpersonal, influencing, and organizational skills
  • Ability to create and manage effective relationships with cross-functional partners at various levels of the organization
  • Strong project management skills and solid understanding of consumer lending market and P&Ls
  • Consistent follow through on actions and decisions. Being reliable, results-driven, execution-focused and detail-oriented
25

Line Service Desk Analyst Resume Examples & Samples

  • Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems
  • Provide exceptional Service support to the business
  • Provide solution(s)/work around(s) to incidents and Problems
  • Escalating IT issues to the 2nd Line Team Leader where necessary
  • Contribute to polices, processes and procedures
  • Install, maintain and support new applications
  • Work to SLA thresholds for incident(s), request(s) and problem(s)
  • Establishing a good working relationship with the business and 3rd party’s
  • Keep up to date with advancements in technology
  • Work with a variety of business and technical teams to enhance service
  • Supporting Users on both hardware and Software applications
  • Administer Active Directory
  • Creating purchase orders for IT hardware/software
  • Setting up new users and disabling expired accounts in accordance with HR requirements
  • Creating knowledge documentation
  • Additional responsibilities as requested by the 2nd Line Team Leader
  • Experience working within a IT Service Desk and a strong interest in IT and problem solving
  • Excellent Customer Service Skills and a proven record in exceeding customer expectations
  • Strong communication, troubleshooting and problem solving skills with the ability to break down technical language/solutions in a way which customers understand
  • Willingness to travel to other company sites
  • Experience using IT Service Desk applications is desirable as is
  • Active Directory administration
  • Exchange 2010 mailbox administration
  • SCCM & O365
  • Mobile Iron administration
  • Network trouble shooting, TCP/IP and general WAN/ LAN trouble shooting
  • ITIL Certified
  • Windows 7
  • Windows 8
  • Windows 10
  • IOS
  • Android
26

AFC Divisional Business Line KYC Analyst Resume Examples & Samples

  • Conducting Event Driven Reviews (“EDRs”) for all GM/CF client accounts that are referred to AML Compliance by the Client Onboarding function
  • The EDRs will involve review of the KYC files completed by the COB function to determine if updates are needed
  • The EDRs will also involve the clearance, investigation and further escalation of various high-risk triggers such as PEPs, negative media hits, high-risk geography, and other factors based on research due diligence
  • Conducting Enhanced Due Diligence (“EDD”) reviews for various products/business lines on all new high risk accounts
  • Performing QA testing of KYC files, documenting any deficiencies/findings, and discussing these deficiencies/findings with AML Compliance Management; identified during QA testing
  • Reviewing/enhancing/implementing AML policies and procedures taking into consideration minimum standards set by Global, Division and Local KYC Policies and Procedures
  • Providing guidance and responding to queries from various internal groups (including the Front Office, the Middle Office, Client Onboarding, Legal, Advisory Compliance, etc.) relating to complex AML issues
  • Facilitating the review of the overall AML Compliance program including risk analysis, periodic high risk account reviews, quality assurance reviews, and provide data on key performance indicators
  • Providing support in coordinating/responding for requests for information for Internal Audit, Regulators and Law Enforcement as part of audits, examinations and investigations
  • Keeping aware of new rules, regulations and reputational risks to develop implement and revise current policies and procedures
  • Maintaining a thorough and current understanding of the regulatory environment and actively participating in processes both internally and externally to affect change beneficial to the firm
  • Minimum 3-5 years of work experience in the financial, compliance, legal and/or regulatory industry
  • Minimum of a Bachelors degree or equivalent work experience
  • Superior knowledge of relevant AML laws/regulatory requirements, particularly with respect to investment banking and corporate finance
  • AML Compliance, Legal or Audit experience, particularly in connection with KYC and the Regular Review process
  • Knowledge of corporate finance, investment banking and/or wealth management (preferred)
  • Knowledge of private banking and retail broker-dealer businesses (preferred)
  • Previous experience in connection with KYC reviews and/or remediation (preferred)
  • Knowledge of 3rd EU Money Laundering Directive and other FATF AML priorities (preferred)
  • CAMS Certification (preferred, but not required)
27

Wintel Third Line Analyst Resume Examples & Samples

  • Designing, developing and deploying of technologies on Windows Platforms
  • Offering solutions and workarounds to incidents/problems
  • Working to SLA’s and deadlines
  • Review of services and application delivery
  • Prioritising and managing several tasks at a single time
  • Establishing a good working relationship with wider teams and customers alike
  • Keep up to date with advancements in technology
  • Work with a variety of customers to gain a detailed understanding of their requirements
  • Providing Remote On-Call Out of Hours Support
  • Willingness to Travel (Infrequent)
  • Microsoft Windows Server 2003/2008/2012, including clustering
  • Active Directory experience: ADFS, Group Policy Objects (GPO), Domains, Forrest, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP/ADSI, Kerberos and Schemas
  • Cloud Computing – Azure AD Connect, AD Sync
  • Understands the interdependency between Active Directory, DNS and DHCP
  • PKI and Certificate Management
  • Quest Tools (Active Roles, Change Auditor, Migration Manager, Recovery Manager)
  • Anti-virus technologies (SEP, SCEP, SPE McAfee)
  • Scripting (PowerShell)
28

Business Line Finance Senior Analyst Resume Examples & Samples

  • Manage and execute an end-to-end process for financial accounting inclusive of payments tracking and processing
  • Build relationships and maintain effective communication and coordination within the department and with other areas of the Bank
  • Contribute toward the development of the budget/forecast, implement controls designed to maintain compliance with the Federal Reserve System’s cost accounting requirements, and act as a trusted financial partner
  • Conduct data driven analysis using various analytical tools including trend and driver based analysis and assimilate disparate pieces of information from various sources inclusive of data systems and via business contacts
  • Recommend and implement solutions focused on straight through processing, controls and risk management environment. Must embrace end-to-end process perspectives
  • Participate in projects/workstreams pertaining to issues relevant to the work at hand, including research, analysis, recommendations, execution and monitoring
  • Undergraduate degree in accounting, business, finance, economics or related field
  • 3-5 years of relevant experience, preferably in accounting, financial reporting and forecasting
  • Strong relationship management, influencing and communication skills (both written and presenting)
  • Proficient in working with different systems to retrieve, synthesize, and analyze data
  • Strong quantitative and qualitative analysis skills
  • Knowledge and application of cost accounting, budgeting, forecasting, and financial control policies and procedures
  • Strong Microsoft Office Suite skills (particularly Excel and PowerPoint)