Delivery Supervisor Resume Samples

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G Bernier

Greta

Bernier

6925 Keeling Terrace

Philadelphia

+1 (555) 595 1314

6925 Keeling Terrace

Philadelphia

Phone

p +1 (555) 595 1314

Experience Experience

Houston, TX

Rn-assistant Care Delivery Supervisor

Houston, TX

Collins Inc

Houston, TX

Rn-assistant Care Delivery Supervisor

Works with staff and other supervisors to identify opportunities to improve patient satisfaction
Works collaboratively with the Manager, Chief of Professional Services and other supervisors to ensure optimal revenue capture
Plans, develops and monitors the budget for their area of responsibility
Uses quality management tools and measurements to monitor standards, processes, and outcomes of care
Identifies trends affecting patient satisfaction, and works with the local clinic or the larger HPMG and Clinics to resolve such trends
Includes patient satisfaction discussion at staff meetings, reviewing patient feedback with staff and setting improvement priorities
Understands and accepts the philosophy that customer complaints and feedback are gifts to our organization

Dallas, TX

Delivery Supervisor

Dallas, TX

Purdy LLC

Dallas, TX

Delivery Supervisor

Establish behaviors that ensure a safe working environment is provided and ensure employees are trained on safe working techniques in the trade
Perform other duties as assigned by the General Manager/Assistant General Manager
Observes safe work habits and coaches to improve safety at all times; conducts safety checks
Work collectively with Delivery Manager to facilitate driver meetings
Provide assistance to delivery order preparation and delivery as necessary
Assist in the development of a delivery-training program
Lead, develop and mentor a Pre-Sell and Tel-Sell Delivery Merchandising group to achieve a high performance team oriented environment

present

Phoenix, AZ

Service Desk Delivery Supervisor

Phoenix, AZ

Kozey-Lehner

present

Phoenix, AZ

Service Desk Delivery Supervisor

present

Develop Monthly focal Areas for the MSP to drive continued Service Improvements
Development of queries/ views for process application checks
Follow up with Service Delivery Manager in case of SLA misses
Major incidents and infrastructure issues to Account Delivery Manager
SLA monitoring weekly and monthly, ensuring monthly customer KPI’s scoreboard in place
Maintain visibility of headcount planning and alert SDM of any staffing concerns
SPOC escalations and issues(routing, process and tools related)

Education Education

Bachelor’s Degree in Business Administration

Kennesaw State University

Bachelor’s Degree in Business Administration

Skills Skills

Proficient computer skills with the ability to learn new programs
Utilize available tools (Route Tools, Margin Minder, etc.) to evaluate and identify routing efficiency opportunities
Communicate timely and professionally with our service centers, distribution centers, showrooms & customers
Proven ability to foster partnerships and establish realistic goals
Ability to communicate, read, and comprehends instructions in English
Consistent follow up through route rides to ensure that company quality and merchandising standards are met
Maintain high quality standards
Accountable for commitment to Raymour and Flanigan's safety procedures and guidelines
Consistent follow up through route rides to ensure that company quality standards are met
Lead, develop and mentor a Pre-Sell and Tel-Sell Delivery Merchandising group to achieve a high performance team oriented environment

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15 Delivery Supervisor resume templates

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Financial Service Delivery Supervisor Resume Examples & Samples

Typically 7+ years of experience in an accounting role, including 3+ years as team management role
Good knowledge of local tax, SAFE policy and foreign currency settlement process
Experience in accounts payable, account receivable, and/or intercompany is preferred
Basic Understanding of SSC finance and business accounting model
First level university degree with major in accounting or finance
Fluency both in English and Mandarin
Good financial and business application skills (SAP, LH, Microsoft Office Suite)
Good analytical skills, with proven ability in issue resolution
Strong communication and interpersonal skills with internal partners and external customers
Responsible, Accountable, Independent and excellent in self-management
Excellent customer service orientation mindset
Excellent teamwork and supervisory skills
Excellent in result and process driven

Home Lending Secondary Marketing Loan Delivery Supervisor Resume Examples & Samples

Responsible for supervising Home Lending Secondary Marketing Loan Delivery associates, departmental functions and activities to ensure accurate and timely Loan Delivery for mortgage loan sales
Responsible for agency loan data delivery and implementing required agency loan delivery initiatives
Maintains and manages sold loan pricing within the Loan Origination System and monitors collateral shipments/returns to document custodians
Monitors loans removed and replaced from commitments and responsible for researching loan edits and reasons for un-saleability
Provides ongoing support, communication and conflict resolution for department and production associates. Responsible for maintaining effective relationships with investors, document custodians, and operational groups to ensure activities are executed as required by Bank, Investor, and regulatory compliance guidelines
Contributes directly on occasional transactional activities to resolve complex or rush situations. Foster trust and support with investors and other department supervisors to ensure strong escalation resources and collaboration for conflict resolution and positive solutions
Responsible for selection, development and performance of staff. Manage performance on key Bank, Division, and Department initiatives and in accordance with productivity, quality, behavioral and cultural standards. Responsible for coaching, mentoring, and training others; teach coursework as subject matter expert. Ensure staff is up to date on required training
Identify opportunities for continuous improvement and areas for training. Facilitate customer-centric behaviors and a superior customer experience
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank."
High school diploma or GED required. Bachelor’s degree preferred
1-2 years prior management experience preferred
5-8 years of mortgage lending, secondary marketing, processing, underwriting, closing/doc preparation, funding, title, escrow, or related experience
Knowledge of specific agency guidelines and procedures, including an in-depth understanding of Loan Delivery and Secondary Marketing functions
Possess excellent mathematical, analytical, and organizational skills, with strong attention to detail and problem solving skills
Possess excellent verbal and written communication and personal interaction skills, with ability to work effectively with individuals and groups across the company to manage internal and external customer relationships
Ability to maintain composure and manage and resolve conflict while meeting deadlines in a high pressure environment
Proficient with personal computer and related software packages, including MS Office Word, Excel, Outlook, and PowerPoint, SharePoint, plus automated underwriting systems and LOS, and other business machines
LI-DNP

Service Delivery Supervisor Resume Examples & Samples

Use all the resources available to monitor Locomotive, Coach and train service health
Minimize service failures by identifying potential equipment problems in advance of dispatch, and affecting repairs using all Technical resources available
Provide trouble shooting instructions to the crew, advise the Control Supervisor of the need to mobilize Willowbrook response teams, or Outpost Technicians
Advise the Control Supervisor of condition of the equipment so that they can contact GO Transit Commuter Central who will then be able to decide on train schedule changes if necessary
Keep a log of events, and prepare reports that give detailed information of train recovery, and saves that resulted in no revenue train incidents
Keep up to date with crew operating instructions/notices
You hold a technical diploma in a related field. An apprenticeship will be considered an asset
You possess two (2) to three (3) years of railway experience
You have a background in locomotive and coach
You are self-confident
You possess analytical thinking and strong leadership abilities

Data Delivery Supervisor Resume Examples & Samples

Strong Technical Skills: Experience of applying data analytics techniques, whether ETL process, script writing, designing and delivering analysis tests or interpretation of the results
Excellent Communications Skills: Ability to keep the management team up to date with status, findings and the implications from the work. Escalating at the right time is essential to ensuring challenges are dealt with early
Team Player: We have a fantastic team and it is really important that you we can operate very effectively alongside all team members
Client Service Delivery: Exceptional client service is critical to our business and we expect this to be at the heart of how you operate
Internal Network: To represent the Technology Risk team at office and firm meetings as required
Experience of completing data analytics across simple and complex data environments
Audit support
Experience using data visualisation and analysis tools such as Qlikview, Tableau, IDEA or ACL would be desirable although not essential, as training will be provided
It would be desirable to have experience of the data structures and data management systems such as Oracle, MYSQL, MSSQL
Strong People Management skills
Strong communication skills (both written and oral) and first rate interpersonal skills at all levels
Excellent team player but also confident working on own initiative
A good understanding of the importance of providing clients with value-adding recommendations for improvements to processes and controls

Line Delivery Supervisor Resume Examples & Samples

Manage and coordinate the Warehouse employees across all shifts
Ensure inventory accuracy and stock rotation
Evaluate and manage Warehouse KPI’s
Ensure compliance with ISO9000 requirements
Ensure correct procedures are in place for handling stock movements
Ensure team participation and encouragement
Supervision and development of Section Leaders and warehouse personnel
Encourage and support an X-Functional way of working
Ensure compliance with VGA’s Environmental Policy and Workplace Health & Safety requirements and in general take any reasonable steps and precautions to protect or minimise harm to the workplace, its employees and the environment
Provide input into product projects for Logistics requirements including pre-requisites
Secure the logistics aspects of each project in line with the Project Assurance Plan
Actively work to secure the Future Factory Concept and Logistics Golden Rules from the inception of projects, focussing on
Engineering Qualification or equivalent work related experience
Extensive warehousing experience in a manufacturing MRP and JIT environment desirable
Experience in inventory control, cycle counting procedures, FIFO, stock obsolescence, receipt and despatch systems
Advanced planning and organisational skills
Customers focus mindset
Outstanding communication and leadership skills
Ability for a strong Health, Safety and Environmental focus
Sound computer skills, in particular Microsoft Office
Understanding of VPS, FFC and Logistics Golden Rules
Basic understanding of product related systems and processes (e.g. KOLA, DCN process)

Service Delivery Supervisor Resume Examples & Samples

Lead a team to deliver quality service and exceptional customer service to ensure regulatory expectations are met with all interactions
Will direct the success of assigned team(s) by managing people, equipment and workload/capacity to meet customer needs
Plans, organizes, and sets goals to best utilize personnel to achieve long and short-term goals
Coaches, mentors, trains, and evaluates members, including direct reports’ annual performance reviews to include consistent development and feedback
Will direct and support team members in training and compliance to training, continued product knowledge growth, and all aspects of improved team productivity
Work daily with escalated customer complaints to solve for the immediate needs of the customer
Collect and trend business critical data and work cohesively with the team to modify processes and/or procedures to improve business processes, business performance and the customer experience
Utilize Voice of the Customer data and insight to modify or enhance skills and processes to improve the customer experience
Deliver on timely submission of required business reports
Works with manager to recruit, hire, retain and engage talented associates
Maintains records (time cards, training records, etc.) for direct reports
Ensures compliance of team with company policies and procedures
Will own NC/CAPAs within designated area(s) of responsibility
Responsible for the continuous improvement initiatives within area(s) of supervisory
May supervise supervisors of people (direct and indirect reports)
May own business process(es) and/or maps/procedures
Will manage tool, equipment, office supply and general expenses base off a yearly budge

Delivery Supervisor Resume Examples & Samples

Manage a group of 15-20 delivery drivers (CDL qualified)
Answer Field customer calls regarding deliveries and ensure 100% customer service
Ensure store delivery time windows are met daily
Work proactively with the sales representatives and warehouse operations to understand the needs of the customers and sales force
Coach, lead and develop drivers to support the sales organization and improve daily productivity via gate-to-gate route rides twice a week minimum
Maintain process improvement to further enhance productivity of deliveries Ensure compliance of Department of Transportation and PBC safety standards
Conduct team meetings and safety training to ensure that preventive measures are enforced
Demonstrate strong oral, written and interpersonal skills
Possess very strong organizational and prioritizing skills
Have a highly developed sense of urgency
Demonstrated results in improving business performance through leadership
A minimum of 2 years experience managing front-line employees
Bachelors degree Class A, CDL certified

Delivery Supervisor Resume Examples & Samples

Managing all deliveries and inter-store transfers for the group of assigned stores. This includes receiving delivery and transfer requests; efficiently assigning and routing these requests; and ensuring that products are delivered to customers in a timely and professional manner
Managing the use of outside carriers, which includes local courier services and LTL freight carriers. An effort should be made to limit these expenses, while maintaining customer satisfaction and business expectations
Ordering, retiring, and transferring vehicles in a way that benefits the market and/or the overall stores business. Vehicles expenses should be properly managed
Ensuring that all assigned vehicles are properly maintained, which includes routine maintenance and vehicle cleanliness. Maintenance expenses should be managed to limit cost when possible
Conducting training with store personnel on the delivery system as needed
2 or 4 year degree in a business related field or equivalent work experience

Furniture Installation / Delivery Supervisor Resume Examples & Samples

Supervises and provides leadership to the furniture service, furniture delivery, and furniture administration teams including hiring, training, coordinating work assignments, employee development, and performance management. Provides guidance on goals and objectives through clear, effective, timely and constructive feedback to employees
Responsible for overseeing the tracking of employee absences and data entry in the payroll Time and Attendance system for the Install team, Furniture Delivery and Service teams
Work with the Operations Manager for the hiring of installers, providing the main point of contact for the HR coordinator
Responsible for quoting contract furniture installations
Responsible for furniture operations vehicle fleet management including leasing, maintenance, expenditures, cleanliness and safety
Responsible for the administration of invoicing and purchasing for equipment, tools, testing, training and any other miscellaneous functions
Responsible to coordinate and administer the program for site-access testing requirements (drug & alcohol testing)
Responsible for the compilation and communication of specific delivery metrics as required by the Install Manager
Creates and maintains an environment that promotes excellent communications between the furniture service, delivery, and administration team with all other groups within the furniture operations division
Demonstrates leadership in the area of safety. Observes and enforces local, provincial and federal safety rules and regulations. Encourages safe work behaviors, and promptly corrects conditions and unsafe behaviors which may lead to accidents
Supervises 10 direct reports in furniture delivery, service, and administration
High School Diploma preferred
Post-secondary leadership coursework preferred
Good leadership skills, effective at coaching and mentoring
Strong analytical problem solving skills with a focus on process improvement
Strong organizational skills; ability to prioritize and manage multiple tasks
Excellent communication skills; verbal and written
Adaptable within an evolving, fast-paced environment, able to accommodate tight deadlines
Demonstrate a commitment to customer service (internal and external)
Good computer skills; keyboarding and data-entry
Furniture project knowledge is preferred

Odjfs Program Delivery Supervisor Resume Examples & Samples

24 mos. trg. or 24 mos. exp. in providing either federally mandated employment or unemployment compensation/services to clients; 12 mos. trg. or 12 mos. exp. in supervisory principles/ techniques or lead work activities (i. e., providing work direction & training)
Or completion of undergraduate core program in business administration, public administration or management science; 12 mos. trg. or 12 mos. exp. in supervisory principles & techniques or lead work activities (i. e., providing work direction & training)
Or equivalent of Minimum Class Qualifications for Employment noted above

Ski Rental Delivery Supervisor Resume Examples & Samples

Travel between stores, specified locations, load and unload daily inventory into company vehicle
Account for all equipment and guest contracts
Ensure all necessary tools and supplies are kept in stock and safely locked in authorized location

Delivery Supervisor Resume Examples & Samples

Lead, develop and mentor a Pre-Sell and Tel-Sell Delivery Merchandising group to achieve a high performance team oriented environment
Foster an atmosphere where safety is a priority with an emphasis on protecting company assets
Consistent follow up through route rides to ensure that company quality and merchandising standards are met
Maintain high quality standards
Experience in training, managing & leading a delivery staff is strongly preferred
Ability to work a schedule that meets the needs of the business (including working 5:30am until completion & working some weekends and holidays, as needed)
Must have excellent communication, prioritizing, decision making and organizational skills
Strong Leadership experience required

Delivery Supervisor Resume Examples & Samples

Lead, develop and mentor a Bulk Rig Driver group to achieve a high performance team oriented environment
Improve and monitor delivery indicators
Consistent follow up through route rides to ensure that company quality standards are met

Delivery Supervisor Resume Examples & Samples

Coach, teach and train Delivery Merchandisers on processes and procedures necessary to maximize profit and productivity while maintaining satisfactory customer service. This should be accomplished through consistant planned and documented R.E.D. rides (a minimum of 3 per week)
Manage the delivery and merchandising of ALL presold orders to insure that customer service and company standards are maintained at satisfactory levels
Monitor key business indicators and develop action plans based on opportunities to drive productivity gains
Establish behaviors that ensure a safe working environment is provided and ensure employees are trained on safe working techniques in the trade
Manage and lead effective communications with sales, warehouse and route planning teams

Application Delivery Supervisor Resume Examples & Samples

40% People Leadership
Provides direct supervision, performance reviews, mentoring, coaching, and development planning for a team of project managers
Accountable for the selection of employees and other staff, determines resource needs, plans for future workforce needs
Communicate key messages to team
Responsible for creating a positive and engaging work environment
Focus on internal ITIL processes and maintain a team that is aligned to further optimizing the internal processes and removing waste where needed
25% Project and Resource Scheduling
Supports Project Managers in staffing their projects
Manages budgets including reviewing and reconciling invoices and time sheets
Handles issues and risks associated with contractor management
Ensures estimation is completed for projects assigned to the team
Assigns resources to projects to ensure timely execution and effective resource utilization
Works with stakeholders to ensure that demand is accurate and that expectations around project delivery are met
Manage Project Portfolio to assign resources and plan accordingly to meet pipeline demand and business needs
Manages supply of resources to match agreed demand in pipeline, including initiating hiring of external resources (flex)
20% Project Delivery
Ensures that delivery of projects is according to expectations and within performance metrics of scope/quality
Ensures the successful delivery of business analysis activities within projects is according to expectations and within performance metrics of scope/quality/time/budget
Partner with the PMO, Technical Development, and other Business Analyst teams to deliver projects within agreed performance metrics
Champions process adherence in team and ensures processes are followed
Ensures successful implementation of projects and transition to support
Demonstrated understanding of both business and technical requirements and the relationships with each other
Demonstrated success to plan, organize and coordinate workload of others
Demonstrated success in working with virtual, distributed teams including Cargill and third-party resources
Ability to make timely and effective decisions
Supervisory experience or proven team leadership/coaching/mentoring
Ability to lead teams through change
Good conflict resolution skills
Ability to influence peers and leadership stakeholders
Proven ability to work effectively within a large organization that operates using matrix management structures
Ability to quickly comprehend the functions and capabilities of new technologies
Experience with mergers, acquisitions, and divestitures
Experience with database and operating system design
Demonstrated ability in performance tuning methodologies, capacity planning, release management, monitoring and reporting processes

Application Delivery Supervisor Trading Resume Examples & Samples

Supervise the team and ensure proper team management as per Cargill’s processes including talent development
Executes all Cargill defined talent management processes for their group
Develops a culture of engagement and inclusiveness within the team
Support, encourage and facilitate collaboration and communication between teams
Responsible for maintaining the capacity of project managers through recruiting, retention and full engagement of the team. Engages with contractor/vendor management teams to augment capacity where needed
Ensure that the depth and breadth of knowledge of the assigned applications area is maintained to provide appropriate support in the enablement of technology solutions
Develops resource plans to satisfy long term view of demand
Works closely with internal business partners and external Cargill
15% Business Analyst Work Activities
Perform Business Analyst work activities in support of projects within the portfolio
7 years business experience with diverse operational, development and technology roles
2 years experience in application requirements analysis & detailed solution design capabilities
Strong understanding and utilization of systems development life cycle
Ability to build strong, effective customer relationship/partner with the customer
Leadership and interpersonal skills including teamwork, facilitation and negotiation
Excellent project management, planning and organizational skills
Ability to travel, including internationally, up to 20%
Experience as a full stack architect with experience in Open source development (.net or Java), and knowledgeable with server side configurations as well
Industry certification (Examples include ITIL, APICS, six sigma, etc.) Experience with business process design

Application Delivery Supervisor Resume Examples & Samples

Leadership and intOSCersonal skills including teamwork, facilitation and negotiation
Industry certification (Examples include ITIL, APICS, six sigma, etc.)
Experience with business process design

Inland Delivery Supervisor for Czech Market Resume Examples & Samples

Maintaining a positive relationship while working closely with the staff to build a strong team through coaching, goal setting, and constructive feedback
Monitoring, recording and reporting cost savings, service failures and empty equipment inventory to department manager, along with suitable recommendations
Planning and executing all day to day Transports with close cooperation of the Manager

Inland Delivery Supervisor for Polish Market Resume Examples & Samples

Managing the day-to-day operations of the dispatch teams by handling daily transport challenges and coordinate between management and associates
Delegating tasks such as planning, optimizing and executing inland transports in line with support and government activities to delivery volumes and performance as per target
Ensuring the employees are focused on customer service and moving all units legally within guidelines
Building strong working relationships with local carriers to ensure that Maersk is a cost leader

Delivery Supervisor Resume Examples & Samples

Supervision of delivery team, vehicles and equipment
Coordinate and dispatch drivers; coordinate equipment storage, upkeep and usage; ensure driver uniform standards are maintained; maintain vehicle cleanliness, service and usage
Ensure all employment prerequisites are met; ensure all delivery driver paperwork standards are met
Maintain copies of current driver proof of insurance and of valid driver's license
Perform vehicle safety checks
Ensure maximum efficiency of operation
Assist in the development of a delivery-training program
Driver checklist utilisation; location map provided to driver; order packaging accuracy
Works closely with other team members to meet or exceed customer expectations
Drive vehicle to and from destinations, adhering to all traffic laws, and load and unload delivery
Answers telephone calls and emails quickly and with excellent phone and written etiquette
Performs other duties throughout the store as assigned by the Store Leadership and Customer Service Leadership
Maintain regular and productive communication with Team Leader and Duty Manager
Must be able to add, subtract, multiply, and divide in whole numbers, fractions and decimals. 3. Ability to follow instructions and established procedures
Ability to understand customers and Team Members’ needs
Basic understanding of Microsoft Office packages
Excellent interpersonal skills and ability to communicate effectively with other Team Members
Proactive approach to problem solving/

Service Desk Delivery Supervisor Resume Examples & Samples

Events & data sent by customer regarding customer environment via IT newsletters, etc
Customer meetings, DXC – Customer meetings minutes
Major incidents and infrastructure issues to Account Delivery Manager
SPOC escalations and issues(routing, process and tools related)
SLA monitoring weekly and monthly, ensuring monthly customer KPI’s scoreboard in place
Weekly SPOC operation monitoring meetings
Development of queries/ views for process application checks
Generate and monitor customer KPI’s via weekly and monthly dashboard
Trend analysis
Ensures that all Service Desk processes are defined, documented, maintained and communicated and implemented
Follow up on escalated issues
Follow up with Service Delivery Manager in case of SLA misses
Maintain visibility of headcount planning and alert SDM of any staffing concerns
Develop Monthly focal Areas for the MSP to drive continued Service Improvements
Key driver of Problem Identification, Priotization and Resolution Planning
Post Mortem service levels analysis on an intra- day and daily basis

Delivery Supervisor Resume Examples & Samples

1) Full accountability for the daily management of product delivery within assigned territory, to include
4) Safety Leader
6) May assist with route relief and cover open routes (up to 30-40% of the time)
7) Other duties as assigned
Must have working knowledge of the applicable local, state and Federal laws associated with the sale and delivery of alcohol products
Must have working knowledge of DOT regulations & OSHA requirements
This position requires a valid Colorado Class A driver’s license and MVR must fall within the MillerCoors Pre-Employment Background Screening Guidelines
Must be able to work flexible schedule, including early, late and occasional weekends. (May require Tuesday through Saturday schedule.)
Ability to communicate effectively with all levels of the organization as well as retailers
Ability to effectively communicate via email, text or phone
Knowledge of Excel, Word and Power Point required
Requires face to face contact with customers in the market

Delivery Supervisor Resume Examples & Samples

Supervises drivers with leadership and communication and develops teamwork among the Operations Team. Fosters cooperation between drivers and warehouse associates
Observes safe work habits and coaches to improve safety at all times; conducts safety checks
Reviews the driver route itineraries to determine route profitability and proper logistics. Debriefs drivers on time windows and improvements that can be made to avoid delays, reduces mileage and
Tracks routers progress, measures results to the business objectives, and provides routing the direction to meet goals set in the branch business plan. Discusses opportunities with Sales management
Post-Secondary education or training in Transportation preferred
Proficient with Microsoft Office: Word, Excel, Outlook
In-depth knowledge of the MN,ND,SD tri-state geographical areas
Experience with Roadnet routing software and scheduling
Knowledge of DOT hours of service regulations, Class A CDL’s and FMCR’s
Class A CDL or ability to acquire one within six months of hire
Knowledge of distribution, shipping and receiving
Ability to read and comprehend maps, including internet mapping sites
Ability to pass a background investigation and drug test
Able to work independently and as an effective member of a team
Ability to manage and motivate associates
Experience in prioritizing multiple deadlines
Proven track record in problem solving

Application Delivery Supervisor Resume Examples & Samples

A successful candidate will be highly self-directed, an excellent problem-solver and be able to work with all levels of the organization. Applicant may support business partners using 24x7 applications that require on-call responsibilities
Through continuous customer interaction, develop an understanding of the business drivers, business processes, and business priorities within PPD
Manage project pipeline and prioritization process. Collaborate on resource allocation efforts with development manager
Develop recommendations, plans and strategies to address the identified business needs while effectively applying the appropriate IT solutions
Project management responsibilities will include, but not be limited to, create and manage project plans; manage customer requirements; manage projects to completion including budgeting, schedule and deliverables; coordinate with Corporate Purchasing; communicate project status at all levels within the organization; and coordinate product turnover
Supervise, develop and mentor developers in requirement definition, recommendation/proposal development, as well as project management
Create and execute product deployment; business integration, and Project Proof of Concepts, as required; and research emerging technology and related best industry practices
3+ years of experience building and managing development teams that design and deliver medium to large distributed systems
3+ years of experience managing software products, budgets and justifying resources
3+ years of experience with object-oriented design, and agile development methodologies
And effectively managing and operating complex systems that are highly reliable and scalable
Excellent execution skills. Ability to achieve results and progress. Creativity and resourcefulness to get the results
Strong project leadership skills to include driving for results, communicating with all levels of management, exceptional presentation skills, risk management, stakeholder management, requirements management, problem solving and scope management
Ability to quickly understand business drivers and processes to gain credibility with business leadership
Solid understanding of the Systems Development Life Cycle
Familiarity with various application platforms including AS400, Windows and Unix
Familiarity with programming languages, including .Net, C++, VB6
Candidates will also be PC proficient (MS Project and Office), possess strong analytical skills, have excellent interpersonal skills, and have proven written and verbal communication skills

Rn-assistant Care Delivery Supervisor Resume Examples & Samples

Responsible for the supervision of staff, including having the authority to hire, transfer, lay off, promote, discipline and discharge, train, reward and review performance of employees. Ensures compliance to organizational and departmental policies and procedures
Patient Service
Acts as an effective, consistent role model of Service Excellence; exemplifying courtesy, compassion, and responsiveness to all customers
Demonstrates that the patient is put first at every opportunity
Talks “service” routinely in order to reinforce a service orientation mind-set
Looks for instances of missed opportunities in which employees could have better met customer needs; constructively brings such to their attention and coaches on ways to improve
Identifies training and staff development needs for employees as related to service skills
Holds self and employees accountable for meeting high standards of service toward all customers
Understands and accepts the philosophy that customer complaints and feedback are gifts to our organization
Actively listens to patients/member/families who have concerns about their care of service, seeking to understand each situation through the eyes of the patient
Documents such concerns and ensures that appropriate investigation and responses occur
Identifies trends affecting patient satisfaction, and works with the local clinic or the larger HPMG and Clinics to resolve such trends
Works with staff and other supervisors to identify opportunities to improve patient satisfaction
Includes patient satisfaction discussion at staff meetings, reviewing patient feedback with staff and setting improvement priorities
Cooperates and collaborates with the HPMG and Clinics leadership regarding the rollout of service excellence initiatives
Quality and Data
Works in collaboration with other clinic supervisors, providers, front-line staff and organizational departments to design, implement and evaluate care delivery initiatives
Uses quality management tools and measurements to monitor standards, processes, and outcomes of care
Works in collaboration with other clinic supervisors, providers, front-line staff and organizational departments to review and interpret quality management data feedback and then make appropriate changes to improve outcomes of care
Facilitates meetings in the clinic to gather input and provide feedback to other clinic supervisors, providers and front-line staff regarding care initiatives and outcomes of care
Financial
Plans, develops and monitors the budget for their area of responsibility
Works collaboratively with the Manager, Chief of Professional Services and other supervisors to ensure optimal revenue capture
Authorizes expenditures for their area of responsibility
Acts as a responsible steward of resources including time, materials, supplies and property
Job Functions Specific to this Position
Ancillary staff services/staff
Other jobs as assigned
Graduate of a Bachelor of Sciences or Arts degree program or health related field or six years of full time clinical nursing experience
Current RN licensure in Minnesota
Current RN licensure in Wisconsin within two months of hire
Two (2) years of staff supervisory experience
Two (2) years of leadership/management experience with a health care team
Demonstrated organizational skills
Demonstrated effective project management skills
Ability to manage resources and staff with budget requirements
Basic computer knowledge and ability
Customer service experience with demonstrated strength in communication skills in dealing with patient/public contacts
Ability to understand, implement and monitor care improvement, patient service and access data and processes

Delivery Supervisor Resume Examples & Samples

Accountable for commitment to Raymour and Flanigan's safety procedures and guidelines
Provide leadership to customer delivery teams and warehouse associates
Proven ability to foster partnerships and establish realistic goals
Associates degree preferred
Proficient computer skills with the ability to learn new programs

Care Delivery Supervisor, Neurology Resume Examples & Samples

Medical equipment
Graduate of a Bachelor of Sciences or Arts degree program or six years of full time clinical nursing experience
Demonstrated organizational, problem solving, project coordination and analytical skills
Ability to lead, mentor and motivate employees

RN Care Delivery Supervisor Resume Examples & Samples

Medical supplies
Sterilization processes
Local 113 expert
Current RN licensure in Minnesota upon hire and current RN licensure in Wisconsin within two months of hire
Two (2) years of staff supervisory experience preferred
Passion and desire to understand, implement and monitor care improvement, patient service and access data and processes

Delivery Supervisor Resume Examples & Samples

Experience training, managing & leading front line associates is required
Ability to work a schedule that meets the needs of the business (including working 5:00am until completion & working some weekends and holidays, as needed)
Proven experience with and knowledge of MS Office required
Proven experience communicating with internal and external, including small and large group presentations
Previous experience prioritizing, making decisions and utilizing organizational skills
Ability to obtain Class A Commercial Driver’s License (CDL) is required
Experience working in a union environment is preferred
An excellent job history of merchandising & quality control as well as product display, stocking & space to inventory preferred

Feed Mill Delivery Supervisor Resume Examples & Samples

Produces high quality feeds efficiently while controlling the cost per ton produced by good labor management and proper preventive maintenance
Supervises the delivery and pick-up of feed orders to and from poultry farms as well as controls cost of labor and equipment used in efficiently delivering feed
Supervises the manufacturing activities and coordinates closely with railroad, Nutritional Services Department, vendors and transportation companies
Does accurate feed and ingredient sampling in order to maintain quality control program
Verifies weights on incoming ingredients and reports discrepancy to Nutritional Services
Helps staff and train mill positions
Takes accurate inventory daily on feed ingredients and accurate inventory daily on finished feeds and sacked products
Provides accurate inventory and other feed mill records to division Accounting Department daily
Directs and applies an effective safety program that includes monthly inspections and safety meetings
Supervises the unloading process to ensure all incoming ingredients are of the quality expected and are unloaded into the proper bins
Maintains compliance with all local, state, and federal regulatory agencies
Weighs feed trucks and other trucks as necessary
Collects signed delivery tickets, feed pick-up tickets, and log reports, submitting these to the Production Accounting Department
Maintains a high level of performance on the part of all drivers under his jurisdiction
Investigates, checks and reports on route, equipment, schedules and other conditions facing the driver
Maintains close contact with the truck shop and acts as liaison between the driver and the shop

Software Delivery Supervisor Resume Examples & Samples

Ensure that the projects are financially sound, high quality, and meet timing
Follow project management disciplines by making sure that risks are identified and mitigated
Manage necessary changes and escalate issues as needed
Embrace agile tools and processes as well as making sure to take an enterprise view
Build functional and technical excellence in Machine Learning, Deep Learning, Search at Scale, and other efforts
All while maintaining strong and trusting relationships with business partners in GDIA, PD, FCSD, Manufacturing, and Marketing as well as other IT organizations
Bachelor Degree
5+ Years experience in Software Engineering

Operations Delivery Supervisor Resume Examples & Samples

Operational management experience a plus
Analytical and critical thinking skills
Knowledge of computer Routing System, preferred

Delivery Supervisor Resume Examples & Samples

Oversees and supervises the day-to-day activities and specific tasks of assigned shifts and employees, as instructed by the Warehouse Manager
Supervises and records, either by manual or automated inventory control system, the receipt, storage and distribution of equipment, supplies and specialty items in centralized warehouse operation
Supervises maintenance of facilities, product handling equipment and inventory warehousing control systems, manual or automated
Coordinates all assigned warehousing activities with management and administration
Champions safe working conditions and monitors employees to ensure safe operation of equipment within the warehouse
Ability to relate at all levels at the center and across the Company, as well as successfully interacts with outside vendors and Company customers/dealers
Education: Minimum High School diploma or GED required
Experience: Previous supervisory experience (direct supervision of employees); experience in the receipt, storage or distribution of supplies or equipment preferred

Delivery Supervisor Resume Examples & Samples

Provide the direction and supervision of Delivery Drivers
Responsible for working collectively with Delivery Manager regarding the hiring, training, and disciplinary action of drivers
Responsible for the timely and accurate completion of all delivery department employee performance reviews
Communicate effectively with all levels of management, sales, warehouse, and office personnel
Set the standard for all delivery employees with regards to professional conduct and appearance when interacting with SGWS employees, suppliers, customers, and others
Facilitate problem resolution of any issues between drivers, sales, and customers
Record and submit the ending mileage on all SGWS delivery vehicles to the service provider, as applicable
Must have knowledge of commercial vehicles and repair costs to approve invoices pertaining to delivery department
Work with all company vehicle accident reporting responsibilities including completion of all required reporting and coordination with designated corporate and/or risk management contacts to ensure the process is completed properly
Inspect all trucks regularly for damage and arrange for repair if needed
Work collectively with Delivery Manager to facilitate driver meetings
Assist drivers in safety issues including monitoring driver hours, ensuring drivers have bee issued, and are properly using all safety equipment, routinely inspecting equipment for proper working order, regularly checking the condition and cleanliness of company vehicles
Responsible for proper completion of driver logbooks, insure that drivers are properly trained on logbook procedures, verify proper completion of logbooks, and work to ensure that no driver is in violation
Maintain administrative and operations-related reports/tasks
Assist in and/or perform the duties of a route delivery or transport driver as needed
Perform other related duties as assigned by management
Must have strong interpersonal and supervisory skills with a minimum of two years supervisory experience
Experience with Class A and B vehicle
Must possess a valid driver's license (Class A) and acceptable driving record
Ability to demonstrate excellent verbal and written communication
Working knowledge of federal/state DOT regulations
Ability to lift up to 50 lbs on a consistent basis

Delivery Supervisor Resume Examples & Samples

Assign, direct, and monitor the work of all team members
Design and implement work methods and procedures to increase productivity, vehicle utilization, and routing efficiency while improving service to internal and external customers
Maintain or exceed the company’s standard for on time delivery & order accuracy
Evaluate the performance of team members and provide training and coaching as required
Provide guidance and follow up as it pertains to Department of Transportation regulations
Perform other duties as assigned by the General Manager/Assistant General Manager
Deliver branch annual operating expense plan for department 10
Utilize available technology to increase load averages there by increasing physical & human resource utilization

Healthcare Delivery Supervisor Resume Examples & Samples

Leading the claims processing team to meet or exceed performance standards and quality expectations
Provide team critical feedback, coaching and coordinate re-training where developmental challenges have been identified
Participate in CMS-facing or client-facing meetings and presentations as needed
Communicate with multiple levels of leadership. Examining and entering complex claims for appropriateness of care and completeness of information in accordance with accepted coverage guidelines, ensuring all mandated government and state regulations are consistently met
Processing claims for multiple plans with automated and manual differences in benefits, as well as utilizing the system and written documentation to determine the appropriate payment for a specific benefit
Maintaining external and internal customer relations by interacting with staff regarding claims issues
Providing service as the key contact for clients and working as directed with the clients vendors. Researching and ensuring accurate and complete claim information, contacting insured or other involved parties for additional or missing information and updating information to claim file with regard to claims status, questions or claim payments
Support departmental goals of maintaining process controls, including CMS guidance; as well as internal and external audits
Identifying and referring all claims with potential third party liability, such as subrogation, COB, MVA, stop loss claims and potential stop loss files
Approving, pending, or denying payment according to the accepted coverage guidelines.Assisting in training of new groups and new staff as needed; assisting the management team in problem resolution, planning and overseeing workflows; testing and preparing documentation and updating current documentation; as well as providing suggestions and recommendations to improve workflows and departmental efficiencies
Education: High school diploma, GED Certificate or equivalent
Experience: Minimum of five years' related experience. Experience with or Certification in QicLink preferred. Audit experience preferred
Technical Competencies
Knowledge of medical terminology including CPT-4, ICD-9, ICD-10, HCPCS, ASA and UB92 Codes, and standard of billing guidelines
Behavioral Competencies
Ability to establish meaningful team goals and objectives in order to drive team performance
Effective team player, reliable and flexible in adapting to change Well organized with the ability to effectively prioritize work
Ability to think outside-the-box in search of solutions
Ability to work effectively cross-functionally
Demonstrate ability to document and present concepts in a clear and concise manner