Delivery Supervisor Job Description

Delivery Supervisor Job Description

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Delivery supervisor provides service delivery support to the data delivery and operations team, oversee business needs and the roadmap enabling EDPP data operations and delivery for Takeda globally.

Delivery Supervisor Duties & Responsibilities

To write an effective delivery supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included delivery supervisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Partner with other supervisors, Client Managers, and Implementation to coordinate solutions for client issues and questions
Supervises and provides leadership to the furniture service, furniture delivery, and furniture administration teams including hiring, training, coordinating work assignments, employee development, and performance management
Demonstrates leadership in the area of safety
Coach, teach and train Delivery Merchandisers on processes and procedures necessary to maximize profit and productivity while maintaining satisfactory customer service
Ensure that all cycle counts adjustments are approved and promptly made in SAP, maintaining all inventory change documentation needed to support cycle count audits
Assist the Area Manager in the programming, management and delivery of routine and severe weather services
Daily allocation and supervision of works and resources to ensure compliance with program and the maintenance requirement plan
Assist in emergency response, organize remedial repairs, coordinate with NCC after evaluating traffic flows to restore the highway back to normal running
Be part of the out of hours response rota for severe weather as required, completion of records and reports
Undertake site inductions/briefings/Toolbox talks and maintain records of site inductions/briefings/ Toolbox talks

Delivery Supervisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Delivery Supervisor

List any licenses or certifications required by the position: BLS, IV, DOT, NRP, F&SC, D365, BSN, ACLS, FMCSA, BCLS

Education for Delivery Supervisor

Typically a job would require a certain level of education.

Employers hiring for the delivery supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Supply Chain Management, Associates, General Education, Business/Management, Business, Computer Science, Engineering, Nursing, Business/Administration

Skills for Delivery Supervisor

Desired skills for delivery supervisor include:

Computer Routing System
CCBCC Sales and Delivery operations
Ability to apply
Coach and train others on CCBCC principles
MS Office
Policies and procedures
Coca-Cola Consolidated Sales and Delivery operations
Commonly used concepts
PC applications
Practices

Desired experience for delivery supervisor includes:

Minimum 1 year prior experience in a lead or supervisor capacity for an operationally focused organization
Experience with the collection and analysis of operational performance metrics
Experience with current Microsoft Product Suite
Ability to guide process development and refinement
Associates degree or 2 years equivalent work experience
Ability to respond to incidents 24/7 or as needed for duration of incident

Delivery Supervisor Examples

1

Delivery Supervisor Job Description

Job Description Example
Our growing company is hiring for a delivery supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for delivery supervisor
  • Liaison with Client, members of the public and other key stakeholders including the emergency services where required
  • Take an active role be assisting the Road Space Team, Network Control Centre (NCC), Contractors, Local Authorities and Police in the administration of works on the network to alleviate congestion due to road works
  • Take an active role for managing performance, training, and development in accordance to business needs
  • Assist Area Manager as required to liaison with the Fleet / Transport Manager to ensure maintenance of vehicles and plant is up to date and when required for servicing
  • Assessing plant and material needs for work to be carried out, undertaking risk assessments & safety checks, tool box talks and audits, review daily productivity targets to ensure budgets managed effectively
  • Make appropriate use of IMS procedures to actively promote health and safety, risk assessments, programming of works, updating asset on the network
  • Actively promote Health and Safety in the work place by setting a good example to others by ensuring compliance with the health and safety responsibilities set out in the Health and Safety Management System
  • Develop maintenance solutions by reviewing traffic management proposals to ensure delays are minimised and safety not compromised
  • Perform other duties from time to time as instructed by the Area Manager
  • Supervises drivers with leadership and communication and develops teamwork among the Operations Team
Qualifications for delivery supervisor
  • Prior experience in support of Computing Solutions in an enterprise environment
  • Prior accountability for management of operating costs for a service organization
  • Working knowledge of cloud concepts and implementation
  • Prior leadership and management experience a plus with the ability to effectively lead a group of people
  • Must demonstrate good planning techniques and organizational skills
  • HS Diploma is required and 4 year degree from an accredited college or university is a plus
2

Delivery Supervisor Job Description

Job Description Example
Our company is growing rapidly and is looking for a delivery supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for delivery supervisor
  • A successful candidate will be highly self-directed, an excellent problem-solver and be able to work with all levels of the organization
  • Supervise, develop and mentor developers in requirement definition, recommendation/proposal development, project management
  • Create and execute product deployment
  • Utilize available tools (Route Tools, Margin Minder, ) to evaluate and identify routing efficiency opportunities
  • Manage and assist resolve customer escalation situations
  • Ensuring policies, procedures, guidelines, checklists, standards and SLAs are adhered to by the ROE Sales Support team in the execution of their daily responsibilities
  • Manage team’s dashboards, work volume, resource redistribution and ROE agreement accuracy
  • Pull reports and resolve issues on pending activities or complicated ROE agreements to assure customer expectation is met
  • Functionally identify, plan and execute procedural improvements in relation to Benefits to enhance promote effectiveness, efficiency, compliance and accuracy
  • Manage, support, or participate in large scale and/or cross functional domestic global projects as it relates to benefits
Qualifications for delivery supervisor
  • Valid Class A Commercial Driver License must be obtained within six months of hire
  • HazMat and Doubles Certification preferred
  • Mine site construction and shaft sinking expertise preferred
  • Minimum 10 years' experience in general field supervision / construction management roles, 5 of which are in a supervisory capacity
  • Considerable knowledge of the OH & SA and Mining regulations
  • Flexible and adaptable to changing priorities and schedules
3

Delivery Supervisor Job Description

Job Description Example
Our company is growing rapidly and is looking for a delivery supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for delivery supervisor
  • Manage all deliveries and inter-store transfers for the group of assigned stores
  • Manage the use of outside carriers, which includes local courier services and LTL freight carriers
  • Maintenance expenses should be managed to limit cost when possible
  • Ensure all assigned vehicles meet Safety, Store Audit, and DOT requirements
  • Ensure all assigned drivers meet Safety, Store Audit, Training, and DOT requirements
  • Report vehicle accidents immediately, while following the proper procedures
  • Report delivery system results each month as requested
  • Ability to relate at all levels at the center and across the Company, successfully interacts with outside vendors and Company customers/dealers
  • Ensure team meets daily, weekly, monthly and quarterly goals as it pertains to customer contract generation
  • Oversee review and drafting of contracts, agreements, internal policies, and ensuring that they are in compliance with all statutory or legal requirements
Qualifications for delivery supervisor
  • Experience of working within the highways industry including knowledge of network operations and scheme delivery
  • Computer literate with regards to Microsoft programmes
  • Must be able to speak, read and write in English fluently
  • 2 to 3 years in an IT/ Customer Service Related environment
  • Ability to communicate effectively with all levels of the organization retailers
  • Must be physically capable of handling and delivering on average between 500 and 1,000 - 30 lb
4

Delivery Supervisor Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of delivery supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for delivery supervisor
  • Review and analyze complex auto lease/loans within company guidelines
  • Train and coach team members to consistently develop strong contractual/analytical skills
  • Review all contract discrepancies and partner with Contract Specialists to correct in a timely manner
  • Support the Delivery Operations Manager in recruitment and interviewing of Contract Specialist candidates
  • Ensure data quality in multiple record keeping systems
  • Select, train, coach, mentor and motivate employees to maximize performance and behaviors
  • Monitor and manage daily inventories to ensure adequate staffing and resources are available to ensure performance guarantees and established goals are met and maintained
  • Complete administrative tasks such as performance reviews, time and attendance, training requests, system access, move requests, disciplinary actions
  • Take a hands-on approach to supervising the operations of the evening and weekend IT Desktop Support team
  • Maintain all support processes, workflows and procedures to ensure all IT issues are managed, and that robust escalation procedures are in place
Qualifications for delivery supervisor
  • Experience in a high volume contact center
  • Experience in coaching and development of a team
  • Ability to analyze operational data and recommend strategies
  • Class A Commercial Driver’s License (CDL) is preferred
  • Previous Supervisor experience in managing direct reports is highly preferred
  • Must be able to analyze customer situations and operational scenarios to determine necessary actions and make decisions or recommendations based on available data and manage to resolution
5

Delivery Supervisor Job Description

Job Description Example
Our company is growing rapidly and is looking for a delivery supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for delivery supervisor
  • Submit updates to the content of the IT knowledgebase, ensuring all information is accurate, relevant and understandable
  • Responsible for recruitment, development and retention of overnight/weekend Desktop Support staff
  • Ensure adequate staffing levels are maintained at all times
  • Assist the IT Service Delivery Manager in the preparation and administration of departmental budgets, business plans and metrics
  • Grow the Topline
  • Lead our People
  • CDA Compliance
  • Managing the efforts of the Call Delivery Team
  • Coordinating with peers in WFM, Systems and reporting to ensure business objectives are covered by the team
  • Meeting with and assisting the business owners with daily, weekly and monthly strategies
Qualifications for delivery supervisor
  • Knowledge of the SOW concepts of use, joint-use, joint-build and “make-ready” of utility assets of building entrances, conduits and risers, rights of way, colocation and pole attachments
  • Basic knowledge of ROE requirements and concepts
  • Ability to interpret and analyze information
  • Experience in US Benefits and/or Payroll a plus
  • Experience in leading, managing or working with both offshore teams third party vendors
  • Highly effective communication skills with the ability to be a change manager and influencer

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