Customer Master Data Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the customer master data job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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R Dare

Rafaela

Dare

628 Schmeler Road

Boston

+1 (555) 254 8274

628 Schmeler Road

Boston

Phone

p +1 (555) 254 8274

Experience Experience

Houston, TX

Customer Master Data Analyst

Houston, TX

Anderson-Jaskolski

Houston, TX

Customer Master Data Analyst

Assist in establishing best practices, policies, and SOP’s for customer master data maintenance and monitoring
Provide guidance and recommendations to business units to enhance the quality of customer master data
Provide training and support business units and functional departments
Assist with execution of product testing and support UAT
Predominantly working in Houston, Texas, traveling Monday through Thursday
Assist in identification and creation of test scenarios and test scripts
Work with team to analyze, design and document new business processes and how Customer Master Elements integrate into business processes

Boston, MA

Customer Master Data Specialist

Boston, MA

Gislason-Veum

Boston, MA

Customer Master Data Specialist

Assist in the development of forms, procedures and work instructions. Identify data quality or process improvement opportunities
Reviews, validates, and executes global customer master data create/change requests in SAP
Performs various activities related to customer master data management
Provide customer and branch analytical support for OTC Manager and Shared Services Director
Data quality check, analysis, evaluation and reporting for CIDQ&FC team, make effective improve plan for the Substandard indicators
Execute data quality improvements
Self-motivated, comfortably working independently without high level supervisions

present

Detroit, MI

Customer Master Data Administrator

Detroit, MI

Okuneva, Batz and Franecki

present

Detroit, MI

Customer Master Data Administrator

present

Providing timely customer service for calls, emails and questions regarding the status of customer credit applications and new accounts
Special customer data related projects as assigned by management
Has history of working in a cross-functional, collaborative team environment
Has a proactive, “take-charge” work ethic, showing ambition and a drive to succeed
Supporting improvement programs
Initiating the workflow process to administer credit review decisions, credit approvals and credit limits
Being the primary contact with the country-based account management team, as well as commercial and query teams

Education Education

Bachelor’s Degree in Accuracy

Portland State University

Bachelor’s Degree in Accuracy

Skills Skills

Able to build and maintain effective working relationships with other teams that support the delivery of quality work
Able to work independently and in a team setting
Enthusiasm for working with master dataogical, process-based approach to problem resolution
Strict, disciplined approach to work which includes outstanding process awareness and respect for procedures at all times
Demonstrates ownership of assigned responsibilities with a confident, independent and determined attitude
Willing to work under pressure to meet deadlines
Meticulous in executing work instructions and delivering completion targets
Effective while frequently coordinating with global colleagues via virtual meetings
All other duties as assigned

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Customer Master Data Management Leader Resume Examples & Samples

Accountable for customer master profile management processes and master data governance
Oversee the Customer Master Data Management Operations and the data stewards ensuring accuracy, timeliness and relevance of customer profile data with high data quality standards
Partner with key stakeholders and users to understand current and future business needs, identify business process changes and opportunities for improvement
Develop and implement MDM strategy and associated processes in close collaboration with enterprise data management group to ensure customer master data is optimized to support business demands
Execute strategies, tools, and reporting processes to track key performance measures for achieving goals and objectives for customer master data (MDM) excellence
Create dashboards to monitor, measure and present customer master data metrics
Support in creation of MDM policy and ensure that the process is accurately documented to meet the compliance requirements
Drive process improvements and simplification initiatives
Bachelor's Degree in business or a related degree with a minimum of 7-years of experience in Customer master data management, Underwriting, Risk Management, Finance, or other related roles
Strong understanding of data warehouse and master data architecture and processes
Strong project management skills and proven ability to work with various levels of management and external resources
Vendor management skills to enforce SLAs based on data quality performance, operating model experience (shared service & CoE)
Excellent MS Office skills including PowerPoint and Excel skills
Strong communication, facilitation and presentation skills, ability to interface with senior leadership and translate technical information into business relevant information
Strong problem solving skills; ability to critically think and systematically analyze and detect patterns, identify root causes and design creative solutions
Must be a self- starter with ability to multi-task and work in environment dealing across multiple domestic and global GECC businesses
Must be able to work with onshore and offshore resources and deliver on tight deadlines with multiple priorities
Excellent work ethic and extremely detail oriented with high energy level, motivation, and enthusiasm
Must be willing to comply with pre-employment screening, including but not limited to, drug
MBA and / or CAS experience
Business Objects, Spotfire and SQL proficiency
Excellent teamwork and interpersonal skills; collaborative approach with peers and team members
Previous role with experience in dealing across multiple businesses and exposure to multiple financial products
Experience with regulated financial services environment
Ability to work effectively with remote teams

IT Manager Customer Master Data Management Resume Examples & Samples

Lead and develop a team of IT professionals within the Customer Systems as well as providing thought leadership associated with new platforms
Take ownership of Customer Master Data Management (CMDM) and built a team of internal and external resources to support and continue to develop these strategically important platforms
Development and configuration of platforms to respond to ongoing business and technical needs
Product incidents and High Impact Outages management
Manage stakeholder relationships at all levels of the business, internal IT teams and 3rd party vendors
Ensure alignment of solution designs, with platform strategic direction and architectural principles
Instil strong project delivery processes to ensure consistent and quality project execution
Extensive experience with IBM Customer Manager Data Management (CMDM)
Strong leadership experience within the IT area of a large organisation (financial services well regarded)
Extensive knowledge and experience with software development life cycles and processes (including both waterfall and agile methods and tools)
Strong Understanding and experience with DevOps practices and tools
Extensive experience with CRM and MDM Systems
ITIL Foundation knowledge
Proven senior stakeholder relationships

Head of Customer Master Data Management Resume Examples & Samples

Develop intimate understanding of business needs and ensure data management solutions help business units to delivery on their strategies
Maintain a clear and transparent roadmap that shows the order and timelines of how business capabilities and benefits will be enabled
Drive adoption of master data that defines the customer, starting with the basic attributes (as agreed by the DMG) and expanding as maturity increases

Customer Master Data Administrator Resume Examples & Samples

Accountability for managing the administration of all customer-related data
Processing all Customer Master Data inputs and changes
Handling all data entry requests and queries received
Ensuring that service quality levels fully meet expectations
Ensuring compliance with legal requirements
Identifying and communicating gaps, queries, and errors
Maintaining a high standard of customer service
Supporting improvement programs
Supporting the implementation of the price increase programs
Informing Supervisors of any issues or opportunities with existing customers, such as upcoming major contract renewals, etc
Being the primary contact with the country-based account management team, as well as commercial and query teams
Excellent team player. Able to work well within the own team, as well as building strong relationships with all other internal and external stakeholders
Excellent communication and telephone skills
Understanding of customer administration matters for different countries
PC literate

Customer Master Data Analyst Resume Examples & Samples

Previous experience in Database Administration for Customer Accounts in SAP B2B Sales & Distribution
Worked with and used SAP Customer Master data previously
Administered or Worked with EDI systems
Previous experience in project management and/or process improvement
Proven analytical experience with high aptitude for research, analysis, and problem solving skills
Excel proficiency at the ‘Expert’ level
Knowledge of medical device industry, clinical laboratories recommended
Previous experience in customer service a plus
Previous experience with GHX a plus
~5%

Customer Master Data Analyst Resume Examples & Samples

Serve as the principal data resource specific to data definitions and for all customer master data
Assist in establishing best practices, policies, and SOP’s for customer master data maintenance and monitoring
Ensure compliance and management of data creation/modification process. Compliance of data management processes must meet FDA and Sarbanes-Oxley requirements
Assist with the data requirements for system test functions
Provide training and support business units and functional departments
Provide guidance and recommendations to business units to enhance the quality of customer master data
Proactively and independently escalate perceived issues relating to metrics and data to appropriate management areas to facilitate resolution
Collaborate with global peers to ensure data consistency across objects
Conduct data integrity audits
Provide end user support in conjunction with Global Competency Center issue/incident resolution
Provide a high level of service to the business units that are within the agreed service levels requirements
Bachelor’s degree or equivalent combination of education and experience required
Minimum of 3 years of data maintenance and 5 years of related business experience in Manufacturing, Customer Service, Materials Management, or Sales/Marketing
SAP/BW/BI experience required
Proven track record of problem solving and analytical skills
Innovative and creative with strong planning and organizational skills
Comfortable analyzing and interpreting complex data sets
Ability to prioritize work. Sense of urgency to meet deadlines
Customer focused and service oriented
Ability to effectively communicate with all levels of the organization and recognize the impact of change to the organization
Ability to manage and resolve conflict and gain consensus
Proven ability to effectively meet goals and complete tasks from start to finish
Strong PC skills required in Excel, Word, Visio, PowerPoint, and process mapping tools

Customer Master Data Specialist Resume Examples & Samples

Solves problems of limited scope and complexity
Effective written and verbal communication
Capability to handle multiple tasks and responsibilities with minimal direction
IT savvy
Bachelors Degree or University Degree or equivalent

Customer Master Data Administrator Resume Examples & Samples

Must have working knowledge of SAP
Strong computer skills including basic knowledge of Microsoft office tools
Excellent written/verbal communication skills and interpersonal skills to interact with various departments/teams
Must be detail oriented with the ability to follow complex procedures
Excellent organization and prioritization skills with the ability to handle multiple competing priorities and meet required deadlines
Must have strong problem-solving skills
Must work well in a Team environment and be flexible to adapt with frequent change
Must be a self starter who takes initiative in learning with ability to identify continuous improvement opportunities
Working hours: 40 hour work week
Order to cash process knowledge and/or Liquid Bulk Contract knowledge a plus

Customer Master Data Administrator Resume Examples & Samples

Continually review and cleanse Customer Account information in both Customer Master and in the Contract as per Data Standards
Create quotations for every New or Modified Price record to validate the accuracy of data input
Validate that appropriate approvals are obtained prior to adding or modifying customer master, pricing and/or contract data as per the specific business guidelines
Support Daily Operations for the Customer Master Data Team
Handling of the Team Mailbox with equal distribution of the workload for Contract and Customer Master Data requests (E-Mails, Workbooks, Questions, etc.) in supporting Team Members
Continually share and discuss with Team Members processes, job aids and / or business knowledge
Handling of various projects and spreadsheets received to update Customer Data, Pricing, Contract Data and Customer Relationship Management – Sales Force Automation (CRM-SFA)
Adhere to the Service Level Agreement (SLA) as defined for Customer Master
Support After Hours coverage for Business Critical requests
Daily resolution of various SAP Error Reports to include but not limited to, Billing Blocks, ZCL and LB Error Reports
Updating the Customer Master Measurement Database in identifying each transaction per guidelines
Assist as necessary with validation of job aids in support of all CMD Teams globally
Interface with Business Areas, Sales and Marketing, Supply Chain and Planners, Customer Service and Logistics Teams, Billing Team, Credit Team and other Customer Master Data Teams Globally
Continually support the various Business Areas to increase their understanding of Customer Master and Contract Data functionality and work processes
Assist the Customer Service and the Billing Analysis Team in researching Invoice & Price discrepancies, and / or various customer billing and document output requirements
Participate in CSO activities, job events and projects
Work closely with other master data teams (material master, vendor master, etc.) as per processes defined
Team Training & Process Requirements
SAP Navigation
SAP Customer Master Data
SAP Price Master Data
SAP Contract Administrator
Escalation / Formula Pricing
Complaints
CRM – SFA functionality
Bachelor degree or diploma in related disciplines
Fluent English in written and verbal communication; must be able to speak/read / write Chinese (Can speak/read/write Korean have an advantage)
More than 1 year experience in commercial execution, basic knowledge of business process, database experience preferred
Strong sense of responsibility, strong Customer Service mind set; data analytical skill
Strong interpersonal and communication skills, ability to liaise with multi cultural colleagues
Excellent team work and time management skill, ability to work on own initiative but also part of a team
Basic Excel knowledge

Customer Master Data Initiative Lead Resume Examples & Samples

Directly supports strategic business initiatives that rely on master data for their success by evolving master data processes, architecture, and metrics
8+ years experience, preferably in the consumer goods/beverages industry
2-3 years project management
Experience leading business projects that span multiple business functions
2+ years managing components of master data and/or their support/maintenance processes
Participation in projects requiring IT support
Drives innovative business improvements
Experience and comfort working directly with senior leaders; and aligning those w/ differing perspectives
Effectively communicates & builds relationships at all organizational levels

Accountant Clerk OTC Customer Master Data AE Resume Examples & Samples

Customer Master Data maintenance – creation, extension and keeping customer data up-to-date globally for all the regions
Reporting and financial analysis. Working with SAP databases
University education
MS Office – Power Point, Excel (Macro basis)
English advanced
Analytical and logical thinking
Independence

Customer Master Data Analyst Resume Examples & Samples

Work with team to analyze, design and document new business processes and how Customer Master Elements integrate into business processes
Identify and define detailed product requirements and use cases
Participate in transitioning the requirements and use cases to the developers, and ensure a clear and complete understanding of the requirements
Assist in identification and creation of test scenarios and test scripts
Assist with execution of product testing and support UAT
Serve as a resource for the training architects as they evaluate training and performance support needs and design the training and performance support products
Predominantly working in Houston, Texas, traveling Monday through Thursday
Knowledge of general order to cash procedures, regulations, and industry standards
Knowledge of customer contracts and understanding of contractual terms and conditions
Organizing requirements using structured techniques for documentation, analysis, evaluation/validation
Breaking down high-level information into details and abstracting low-level information
Prioritizing requirements
Identifying risks
Strong organization and prioritization skills required to meet strict deadlines
Building relationships and working collaboratively
Developing structured user manuals and training
Preparing and executing acceptance test plans
Strong computer skills (Excel, Word, PowerPoint, etc.)
Experience working in JD Edwards and SAP Order to Cash functionalities
Winshuttle and Mass Load experience

Customer Master Data Manager Resume Examples & Samples

Implement policies and controls designed to ensure that enterprise data is accurate, complete, secure and reliable
Monitor and provide regular metrics on data quality e.g. pricing errors
Set up new accounts and customer pricing within Masimo’s ERP system
Verify all price exceptions and ensure that they are properly approved
Strong Excel skills and ERP systems skills are required
Experience with Salesforce.com or other CRM applications is desirable
Strong organizational skills required to be able to effectively manage multiple tasks simultaneously
Experience with contract interpretation and analysis required

Customer Master Data Specialist Resume Examples & Samples

Structural data quality improvements, deep dives
Process investigation (within and cross application)
Perform root cause analyses of issues
Execute data quality improvements
Prepare data according to a template mass/batch loads
Process data quality checks
Recurring tasks with different content, requiring contextual knowledge
Prepare project related data extracts
Specific (foundational) data operations tasks (eg. SOLAAR, ODW tickets, 1st and 2nd line pperational support)
A technical education such as Information Technology, Computer Science or comparable
2-4 years of working experience
Data management tools knowledge (SAP and SFDC preferably)
Strong analytical skills
Strong MS Office knowledge
Service mind-set, with a focus on process excellence and data quality
A proactive mind-set
Communication skills and experience in working in international team

Customer Master Data Specialist Resume Examples & Samples

Ensure data integrity
Process changes to the Master files
Maintain billing information
Review customer data at month end before revenue upload in GL
Ensure instrument serial number profile information is accurate in SAP
Actively participate in projects (such as development and implementation of CRM systems or clean up projects)

Customer Master Data Specialist Resume Examples & Samples

Process customer master data requests in a timely and accurate manner, ensuring policies, procedures and SLAs are followed
Work directly with internal business partners to ensure data requests are complete and comply with standards
Validate that customers being added are legitimate entities by confirming their existence via third party sources (Dunn and Bradstreet, state registrations, domain searches)
Verify financial health and appropriate tax documentation as well as confirm customer is not on the Federal Bureau of Industry and Security’s list of excluded persons or companies
Leverage analytical tools to identify, research, and correct/update data discrepancies, duplicates, and stale dated records. Assist in duplicate identification and data cleansing of master data loads as part of integration activities
Provide support to requesters by training new users on the process, answering queries, and resolving issues. Respond to external inquiries from customers and outside agencies
Assist in the development of forms, procedures and work instructions. Identify data quality or process improvement opportunities
Participate in master data related projects as needed
Collaborate with branch personnel including Branch Managers and Sales Representatives
Establish rapport with branches and other Patterson teams, build effective relationships, and share wins and successes
Provide customer and branch analytical support for OTC Manager and Shared Services Director
1+ years’ experience in customer service or a business environment; strong customer orientation
Proficiency in Excel
Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines
Possesses strong interpersonal and communication skills
Positively contribute to the OTC and Shared Services team environment
Demonstrates a commitment to Patterson’s values and professionalism through appropriate conduct at all times
SAP/ERP and Customer Master experience highly preferred
Proven analytical experience with high aptitude for research, analysis and problem solving skills
Ability to apply policies and standards consistently
Comfort in reinforcing policy and best practices; ability to push back appropriately when needed
Has exceptional organizational, problem solving, and multi-tasking skills and shows a great attention to detail

Customer Master Data Specialist Resume Examples & Samples

Performs various activities related to customer master data management
Reviews, validates, and executes global customer master data create/change requests in SAP
Performs basic statistical and relational analysis of large data sets to identify and correct inconsistencies & anomalies
Validates and syndicates changes to customer master data as approved by business review process including but not limited to requests to create, change, extend, block / unblock, activate / deactivate, or otherwise modify
Analyzes, validates, prioritizes and executes requests for mass maintenance of customer master data to ensure the appropriate standards and governance rules are maintained
Applies corporate rules and best practices when reviewing requests to identify errors in global data fields and rejects, escalates or remediates errors
Multi-task in a multi-functional environment while maintaining service level targets
Supports, implements and enhances customer master data governance rules, standard operating procedures (SOPs), naming convention and other enterprise data standards
H.S. Diploma with 3-5 years master data or other relevant experience required; college degree is preferred
Knowledge of SAP preferred
Fluent in English, bilingual in Spanish is a plus
Strong attention to detail is a must
Must be determined and flexible with a positive outlook
Enthusiasm for working with master dataogical, process-based approach to problem resolution
Able to build and maintain effective working relationships with other teams that support the delivery of quality work
Demonstrates ownership of assigned responsibilities with a confident, independent and determined attitude
Strict, disciplined approach to work which includes outstanding process awareness and respect for procedures at all times
Must possess credibility, trust and professionalism
Able to work independently and in a team setting
Willing to work under pressure to meet deadlines
Must be able to work in an office environment with minimal supervision
Meticulous in executing work instructions and delivering completion targets
Effective while frequently coordinating with global colleagues via virtual meetings

Customer Master Data Specialist Resume Examples & Samples

Manages all CMD requests for US30/CA30/US40/CA40/US50 and other military sales orgs
Works with incoming requests from all departments- ie: credit; distribution; discounts; DC
Serves as the central point of contact to open and maintain customer profile(s)
Manages sales area data and general data information for over 20,000 customer records
Responsible for mass system updates pertaining to customer profiles
Maintains EDI and VAS specifications
Ensures accurate Sales Consultant and Account Managers are assigned to proper divisions for commissions and reporting purposes
Works directly with IT department for systematic malfunctions
Multitasks on multiple projects
Prioritization and understanding when to bring escalated issues to management
Maintaining a 24-48 turn-around time for all incoming requests
2+ years relevant work experience
Strong PC skills; proficient in Outlook, Excel, Word and PowerPoint, Internet
Ability to work independently AND within a team environment
Innovative thinking
Strong interpersonal skills; ability to work well with all levels of internal leadership and staff
Places a high priority on responsiveness

Customer Master Data Intern Resume Examples & Samples

Prepare, compile and sort documents for data entry
Check source documents for accuracy
Review, update, and correct data; delete and/or merge files containing duplicate information
Obtain further information for incomplete documents
Enter data from source documents into prescribed computer database, files and forms
Transcribe information into required electronic format
Check completed work for accuracy
Store completed documents in designated locations
Respond to requests for information and access relevant files
Print information when required
Comply with data integrity and security policies
High school diploma necessary. Candidate must also be attending school working toward Bachelor’s Degree in Business or related field
Formal computer training a huge plus
Proficient in relevant computer applications such as MS Office; Strong EXCEL experience a must
Accurate keyboard skills and proven ability to enter data with speed and accuracy
Knowledge of correct spelling, grammar and punctuation
Knowledge of clerical and administrative procedures
CHP

Pharma Customer Master Data Intern Resume Examples & Samples

Assist Master Data Management work for physician and hospital/clinics
Assist with Business hierarchies, web scrapping and web validation
Assist with data governance and data validations
Interact with various stakeholders within the CDM department to learn the process and also assist with various ongoing projects
Review Project / CR SharePoint documents for completeness/correctness; Create/edit documentation libraries
Adhoc duties as assigned
Currently pursuing Bachelor’s degree or Masters in Computer Science, Information Technology, Pharma or related business field
Solid PC skills including knowledge of MS Office (Word and Excel)
Strong problem solving skills and ability to prioritize effectively
Ability to be a team player as well as work well independently
Basic Knowledge of MS SharePoint, Database Development and SQL
Communicate clearly and concisely, both orally and in writing
Strong interpersonal, organization, and time management skills

Analyst, Customer Master Data Resume Examples & Samples

Analyze and solve the most complex customer setup issues
Collaborate with teams across the company as well as customers to ensure flawless customer onboarding
Apply critical thinking to problem solving
Work closely with offshore teams
Ability to master current and learn new computer systems
Sense of urgency, attention to detail and accountability
Ability to manage multiple priorities with minimal supervision at a high level of accuracy
Strong MS Office skills especially Excel and Access
Bachelors Degree in related field, or equivalent work experience
Follows established procedures to resolve readily identifiable technical problems

Customer Master Data Administrator Resume Examples & Samples

Processing customer account credit applications, reviewing data for deficiencies, and resolving discrepancies
Following compliance guidelines by keeping credit related information confidential
Executing data entry activities to record credit application information in workflow system
Pulling customer credit bureau reports and requesting trade references to aid in credit decisioning
Initiating the workflow process to administer credit review decisions, credit approvals and credit limits
Reviewing and appropriately escalating credit monitoring alerts
Entering new account information into the source ERP system and verifying the accuracy of the data
Updating credit and data related changes to existing accounts
Scanning, uploading, tracking and maintaining credit documents on the customer account
Providing timely customer service for calls, emails and questions regarding the status of customer credit applications and new accounts
Notifying the appropriate team members of pre-credit exceptions and/or missing information preventing applications from advancing through the credit process
Ensuring work products are of high quality and that they are met with a sense of urgency
Special customer data related projects as assigned by management
Other duties, as required
Associate’s Degree in Business Administration, Accounting or Finance with 3 – 5 years’ related experience (preferred) Or High School diploma or general education degree (GED) with 5 –7 years’ related experience (required)
Has at least 3 years of experience in a role requiring heavy data entry
Has history of working in a cross-functional, collaborative team environment
Upholds an attitude of superior customer service
Has a proactive, “take-charge” work ethic, showing ambition and a drive to succeed
Exhibits an extremely high sense of urgency, strong attention to detail and a “roll up your sleeves” attitude
Excellent communication skills, both oral and written, with the ability to maintain a professional approach at all times
Excellent analytical and problem solving abilities
Proficient in Microsoft Office products including MS Excel, MS PowerPoint, MS Word and MS Outlook
Ability to carry out instructions furnished in written, oral or diagram form

Customer Master Data Specialist Resume Examples & Samples

Data quality check, analysis, evaluation and reporting for CIDQ&FC team, make effective improve plan for the Substandard indicators
Interpret and translate high level guidelines and instructions to actionable steps
Project management, Contributes actively in local and WW related projects
Work with various business functions to provide the guidance and advice on process enhancement or provide valuable resolution to improve data quality and work efficiency
Bachelor’s Degree or above
Proficient in Excel, Power point or other Microsoft office software
Typically, minimum of 3~5 years’ relevant experience in relevant fields. Familiar with ERP systems and tools
Self-motivated, comfortably working independently without high level supervisions
Ability to see patterns, establish associations and draw conclusions from various pieces of data and information
Superior presentation, communication and influencing skills. Fluent in written and oral English

Customer Master Data Resume Examples & Samples

Associates or Bachelor’s degree preferred. High School diploma required
Minimum of 2 years Veterinary Customer Service experience preferred
9:30 AM to 6:00 PM EST shift specifically; ability to work other shifts (earlier/later) as needed
Process oriented; able to contribute in creating new procedures
Microsoft Word, Excel, Outlook, and Internet Explorer applications experience
Adaptability to changing requirements for maintaining federal, state, and local laws surrounding customer account licensing and taxation

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