Segment Manager Job Description

Segment Manager Job Description

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Segment manager provides information to clients on a timely basis regarding industry news, company initiatives, services, products, and upcoming changes to polices, processes and technology.

Segment Manager Duties & Responsibilities

To write an effective segment manager job description, begin by listing detailed duties, responsibilities and expectations. We have included segment manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Program Manager leadership within JASP overall MES and LES program management community
Across organizations ( LES/IWS/GSB/MES) as appropriate
Comprehensive view in an easy to digest format for all of TSP, upper management and across organizations
Represents services on product or solution core teams and provides service requirements into product development stages/phases, , Product warranty support and cost analysis, and Service Product Marketing content/collateral
Managing and monitoring performance of product and service business metrics (e.g., attach, penetration, revenue, Total Customer Experience (TCE)
Participating in initiatives to improve effective development and utilization of HP human capital
Set up strategies to drastically grow the market share in this segment
Implement and execute actions plans following the HTB strategy by using the virtual this Sales Team
Set up, coach and drive the virtual segment sales team including sales engineers, product specialists and proposal engineers
Set up best practice for identifying key applications and share the successes within the Sales Team

Segment Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Segment Manager

List any licenses or certifications required by the position: PMP, PMI, ACE, APICS, ITIL, CRISC, CISM, CISA, CISSP, DMAIC

Education for Segment Manager

Typically a job would require a certain level of education.

Employers hiring for the segment manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Marketing, Business, Engineering, MBA, Business/Administration, Hotel and Restaurant Management, Hospitality Management, Technical, Education, Science

Skills for Segment Manager

Desired skills for segment manager include:

End to end processes
Specific ethnic food products
Tools
IT and services industry
Routes to market
Company organization
Company organization and policies
Information Technology and services industry
Excel
HPS services offerings

Desired experience for segment manager includes:

Work closely with MVI Marketing Team for creating successful marketing activities
Work closely with Application Centre Asia to develop high value solutions for key applications
Establish attractive service offers suitable for these customers together with Business Line Service
University degree or above with engineering background
Supports the development of customer experience strategy (“blueprint”) for priority customer segments that guides direction by summarizing both the current state and target customer experience based on deep segment insight
Helps identify both foundational elements (e.g., common across multiple segments) and more detailed elements for specific target segments that drive differentiation based on key brand attributes

Segment Manager Examples

1

Segment Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a segment manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for segment manager
  • Provide technical expertise on the public cloud and custom portfolio to the SMB Sales team
  • Work closely with the Solutions Marketing team on the core positioning, messaging and strategy to address the target SMB market
  • Work closely with Segment Marketing team executing the demand strategy to provide input from a product perspective on priorities and partner to track the effectiveness of the various marketing vehicles
  • Be closely engaged with the Infrastructure Practice Area product management team to understand the roadmap and to provide input on SMB customer requests
  • Track the effectiveness of impact through key metrics such as revenue and usage growth for the SMB segment as the measure of success against actions taken
  • Understanding how the organization is performing on priority segments
  • Developing segment strategy roadmap and overseeing implementation
  • Developing deep understanding of segments, creating segment insights (working closely with partners in Customer Analytics and Research)
  • Sharing relevant insights and research with marketing planning and business partners
  • Identifying and exploring emerging segment and sub-segment opportunities including sizing opportunity
Qualifications for segment manager
  • Ability to influence people at various levels of the organization
  • Passion for Business (and to work closely with Sales and Marketing) and Technology (work with Product Managers and Engineers and love to be hands-on with our products)
  • Collaborate with other Segment Managers to ensure alignment between customer value propositions and segment strategies
  • Working with partners across the organization to develop and test new opportunities (similar to N2C) until business alignment is in place
  • Working with business marketing planning partners to influence value proposition design and offer development for segments
  • Evaluating marketing spend across segments and make recommendations
2

Segment Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a segment manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for segment manager
  • Defines, refines and oversees execution of the workstream’s demand intake, prioritization and delivery scheduling process
  • Oversees Continuous Development (CD) demand intake, rationalization, prioritization and scheduling across sub-portfolios and oversees CD progress reporting
  • Develops and maintains the workstream’s overall operational delivery plan detailing projects to be delivered, force rank priority, target start dates, projected release dates, project financial information (allocation and most current actuals + forecast) and more
  • Drives Segment Architecture Roadmaps in collaboration with Segment leads, EIA, and EA groups
  • Plans and leads the workstream’s annual IT planning process
  • Collaborates with the planning functions of other workstreams and portfolios to understand potential cross-team impacts and bring those realities into our demand intake process
  • Monitors the demand forecast and supply levels to ensure that the demand pipeline is filled and peaks and valleys are eliminated (demand is smoothed and labor is balanced)
  • Leads the business relationship and expectation management effort for a given domain area
  • Manages a team of employees and/or contractors, including HR duties, resource utilization and other concerns
  • IT leader must clear path to enable the business to drive data quality
Qualifications for segment manager
  • Comfort with ambiguity and managing complex projects
  • Strong relationship & stakeholder management, communication and influencing skills
  • Strategic thinking with ability to deliver/execute
  • Proven experience in segment management
  • Strong relationship management skills at senior levels
  • Proven ability to influence business and technology strategies
3

Segment Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of segment manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for segment manager
  • IT Leader will manage 3rd party vendors with clarity
  • Aligns with senior management for overall business objectives and customer service levels
  • Provides leadership and guidance to the entire Business Segment
  • Prepares performance reporting and presentations in accordance with account requirements
  • Monitors and maintains Business Segment Control Towers
  • Supports worldwide customer base for P&WC APU business by ensuring metrics are monitored and maintained for on-time delivery, inventory availability, pricing, and parts requirements
  • Achieves target business plan on sales, gross profit, and inventory for the PDC
  • Drives cost reduction initiatives to continually reduce costs as a percent of sales and increase competitiveness
  • Employs material management best practices to continually improve the inventory as a percent of sales metric
  • Executes AOG strategy (8-hour part delivery) to align with overall P&WC return to service goal of 24hrs
Qualifications for segment manager
  • A strong commercial focus with high standards of execution
  • Proven track record for successfully developing and executing new marketing campaigns
  • The ideal EDO segment service data workstream manager will leverage a verifiable success track record with a minimum 7-10+ years of related and progressive R&D or product leadership experience
  • Must have 5+ years of managing Teammates including all aspects of Annual reviews, Financial planning, goal setting, etc
  • An undergraduate degree in IT, Engineering, or Science
  • Develop segment business cases and strategies, define opportunities and set goals
4

Segment Manager Job Description

Job Description Example
Our growing company is hiring for a segment manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for segment manager
  • Lead strategic market reviews and synthesize competitive intelligence and analysis
  • Function as an expert on segment challenges, market trends and go-to-market
  • Lead deep dive on specific topics & other special projects relevant to segment
  • Lead cross functional teams and collaborate with business line advocates to achieve set results, develop and lead engagement and education pilots
  • Direct segment level annual plans with key focus on alignment with enterprise priorities, track all progress and create segment dashboards
  • Identify key strategic partnerships with community organizations and design programs that will tie to business growth goals, brand reputation and visibility in the community
  • Providing proactive and professional sales assistance to defined accounts, including responsibility for all sales, relationships and customer interactions
  • Building relationships and influencing retailers to achieve customer satisfaction and financial goals
  • Building relationships and influencing the distributor to focus on and sell Armstrong products
  • Communicating and implementing pricing, marketing programs and promotions, and initiatives to drive the business through the retail accounts
Qualifications for segment manager
  • Demonstrated success at building long-term strategies and implementation plans
  • Proven track record developing and implementing innovative solutions to attract customers and build customer loyalty
  • Proven experience working with the LGBT segment
  • Customer and market segmentation experience
  • While telco sector experience is not required, the ideal candidate will have experience in customer acquisition in categories with high-involvement purchase decisions
  • Marketing strategy and program management / implementation
5

Segment Manager Job Description

Job Description Example
Our company is hiring for a segment manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for segment manager
  • Conducting training for the distributor organization in the areas of sales skills, product knowledge, technical information, installation, and company policies and procedures
  • Creating yearly business planning process for your accounts by establishing sales, marketing, service and financial objectives
  • Conducting quarterly review sessions regarding the yearly plan
  • Monitoring and evaluating the market and activities and products of the competition, develop plan to address issues, problems, opportunities
  • Build and manage a team of Commercial Account Managers
  • Be the expert on the appointed category
  • Intense cooperation and alignment with the DS organization in Allach (Germany) and the network of other DS satellite organization in the world
  • Management and implementation of pilot projects with customers based on data analytics as a basis for the implementation of long term data enabled service contracts with customers
  • Cooperation with Georgia Tech university and innovative companies on the GT campus for research and business development topics
  • Support of marketing and communication activities in the US through public presentations, participation in trade fairs, newspaper articles and especially published success stories
Qualifications for segment manager
  • Team management experience and key account management experience
  • Completion of industry related courses such as the CSC/OLC is an asset
  • Interface as needed with both the supplier base and Oshkosh upper management
  • Proven track record of achievement in sales
  • Excellent communication, both written and verbal, and strong relationship building skills
  • Proven ability to learn new skills quickly

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