Sales Support Administrator Job Description
Sales support administrator
provides technical expertise and end-user support in the areas of Microsoft Windows platform (Windows 10), Microsoft Office 365 Suite, off-the-shelf applications, SCCM Remote Connectivity Platform, network/local HP and Canon printers.
Sales Support Administrator Duties & Responsibilities
To write an effective sales support administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included sales support administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
Develop and maintain relationships with all assigned customers
Provision of pricing and formal quotations
Provision of product information (and availability)
Management and implementation of customer specific special bids
Maintenance of customer specific pricing on e-procurement tools ensuring accurate and timely information is available
Timely and accurate processing of customer orders, including liaison with internal departments to facilitate the progress of orders and management of order backlog
Management of customer specific lifecycle products and services bundles and preferred products
Management and quoting of renewals process for customer software and support agreements
Proactively contribute to improve service excellence through customer satisfaction
Must be able to manage own time and workload to meet agreed SLA’s
Sales Support Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Sales Support Administrator
List any licenses or certifications required by the position: PMP, CAPM, PMI
Education for Sales Support Administrator
Typically a job would require a certain level of education.
Employers hiring for the sales support administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Associates, Education, Business, Marketing, Military, Communications, Business/Administration, Technical, Management, Finance
Skills for Sales Support Administrator
Desired skills for sales support administrator include:
Computer applications
MS Publisher would be beneficial
Local geographic regions of California are
Dell
Key vendors HP
Lenovo
Microsoft office suite
Microsoft Office
MS office applications
Anti Money Laundering
Desired experience for sales support administrator includes:
Provide scheduled and ad-hoc reporting to customers and internal colleagues
Any other tasks and responsibilities as defined by the management team
Escalate in a timely fashion any issues as necessary to ITES Procurement Management team
Communicate customer priorities to internal staff via team meetings and/or ad-hoc briefings as necessary
Identify any blockers / issues causing customer satisfaction issues and highlight them to the ITES Procurement Management team
Co-operate effectively with colleagues to ensure the delivery of service excellence
Sales Support Administrator Examples
1
Sales Support Administrator Job Description
Job Description Example
Our company is looking to fill the role of sales support administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for sales support administrator
- CRM system administration for data and contact compliance
- Organise and attend weekly and monthly sales meetings
- Help manage product release, training & brochures from manufacturers partners
- Assist with on-boarding of new sales team members
- Training on company systems, paperwork and processes
- The ideal candidate will be highly skilled and motivated in both administrative and technology duties
- Provide various reports as required by manager, sales associates, and departments of the company (daily, weekly, monthly)
- Manage calendars including scheduling meetings and appointments
- Create meeting agendas, prepare necessary material and coordinate with others' schedules
- Control the calendar while being mindful of managements' time
Qualifications for sales support administrator
- Accept incoming phone calls and handle accordingly
- Anticipate management and team needs and prepare accordingly
- Coordinate all travel logistics, including hotel, air, automotive, driving directions, pre-trip planning and communication
- Manage office supply inventory and equipment
- Manage and monitor company-provided food, beverages, kitchen supplies for employee and meeting use
- Helps sales team with customer data researches
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Sales Support Administrator Job Description
Job Description Example
Our innovative and growing company is hiring for a sales support administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales support administrator
- The ideal candidate will be available to assist sales agents with marketing, advertising and technology needs related to company resources on request
- The incumbent will provide social media and marketing support as requested to allow the sales agents to focus on the growth of their business
- Assist in producing customer or partner facing information / documentation used for presenting sales related findings and data to
- General Office Management - phone support, office supplies, give-aways, sponsorships, check requests, customer files, personnel files, field supply research and purchasing, assisting field in knowledge and compliance with Corporate Policies & partake in additional training, product development/testing, as requested/needed
- Facilitates Invoice Dispute Resolution - Discrepancies and Delivery Inconsistencies
- Facilitates the Order to Cash Process for Field Sales - (1) Customer Set-up
- Order Support - Tracks Orders and is the liaison between Field Sales and Order Management
- Field Sales Support - Trains Reps on usage of sales software system, Manages District Fleet Vehicles, provides Corporate Information for sales proposals, supports Sales Presentation preparation, provides sales personnel with Sales/Profit/Shipment Information
- District Operations - Completes Corporate Sales Reports, provides support for Budget planning and forecasting, coordinates customer seminars, coordinates District Meetings, Supports Compensation System Reporting, Generates Operational Expense Info, and tracks vacation usage
- You will document all sales, ordering and processing vehicles sales
Qualifications for sales support administrator
- An awareness of the importance of, and how to check, programme rights and costing information
- Sales experience, either directly or working with more senior managers
- Experience of dealing with complex administrative tasks, ideally within a media or sales environment
- Substantial experience working with Microsoft packages, particularly Excel, with databases
- Experience with SAP and SalesForce a plus
- Familiarity with HRIS systems such as SAP
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Sales Support Administrator Job Description
Job Description Example
Our growing company is looking for a sales support administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for sales support administrator
- Assist recruiters and new hires with contracts, supplies and give-a-ways
- Assist Director with requests for proposals (RFP) as needed for various state and local governments
- Research and troubleshoot problems getting the appropriate departments involved for resolution which would include but is not limited to system/procedural changes and implementations
- Train various departments on how to research social security screens, policy administrative screens, premiums/refund screens, loans and surrenders
- Training/assist field agents on proper paperwork and company procedures on underwriting guidelines
- Review monthly agent accounts and advise Vice President and Commission Accounting as to changes in commission or advance payouts
- Maintain high levels of professionalism and positive work ethic
- Must be willing to commit to a certain amount of time to travel throughout the year
- To achieve established annual goals
- To build professional, personal and cross-cultural relationships
Qualifications for sales support administrator
- A good understanding of the digital, television broadcast and distribution industry in the UK
- A sound knowledge of technical materials across SD, HD and Digital
- Bachelor degree or University student
- Proficiency in MS Office, particularly MS Excel
- Understanding of sales principles and customer service practices
- English knowledge upperintermediate
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Sales Support Administrator Job Description
Job Description Example
Our growing company is looking to fill the role of sales support administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for sales support administrator
- Manage the post, couriers and deliveries and upkeeping of the meeting room and kitchen areas
- Coordinate re-stocking of stationery, kitchen and coffee machine and other office related items
- Some evening and weekend assistance may be required on an ad hoc basis
- Quote output management (rental agreements)
- Ensure new orders for new rental orders are processed efficiently
- Work with service team on rental orders to coordinate service techs (when required) for rental orders
- Keep track of rental quotes and orders
- Help manage the pool of rental equipment
- Involved with inventory counts
- Keeping order notes (efile) updated properly
Qualifications for sales support administrator
- Ability to review and analyze results and provide accurate reports
- Experience developing and maintaining reports required
- Graduate in Business, Sciences or Engineering
- Negotiating skill
- Awareness of budget and financial control
- Ability to relate to individuals at all levels and build appropriate relationships
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Sales Support Administrator Job Description
Job Description Example
Our innovative and growing company is looking for a sales support administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for sales support administrator
- E-mail shipping reports to customers on a daily basis
- Receive and respond to sales calls such as product inquiries, pricing, campaigns, via phone, e-mail and internet
- Collect account receivables
- Qualify sales leads
- Maintain customer and transactional data in the CRM system
- Prepare RFD's for overnight courier chargebacks
- Assist branch managers and sales representatives in preparing documents including but not limited to
- Application for new accounts
- Discount request forms
- Credit applications
Qualifications for sales support administrator
- Excellent IT Skills on basic systems Word, Excel, PowerPoint and need to be adept at learning new Systems
- Excellent IT Skills, particularly in Excel and other Office programmes Word, PowerPoint
- Proficient in use of Microsoft – Word, Excel, PowerPoint, Project and Outlook
- Support Financial Services Sales Leader in all areas of coordination and administration including diary management, arranging international travel and expenses reports
- Create and manage customer database update requests
- Maintain Excel instrument list with accurate data