Systems Administrator Support Job Description

Systems Administrator Support Job Description

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Systems administrator support provides administration, and management of database, clustering, and replication infrastructure (MS SQL Server) in development, quality control, pre-production, and production environments.

Systems Administrator Support Duties & Responsibilities

To write an effective systems administrator support job description, begin by listing detailed duties, responsibilities and expectations. We have included systems administrator support job description templates that you can modify and use.

Sample responsibilities for this position include:

Providing desk-side and remote support in an office of 120 on-site and 30 remote users
Assisting in the planning, documentation, and implementation of various systems to include desktop PCs, network equipment, software applications and peripherals
Acting as on-site point of contact for warranty and contract management, 3rd party support providers
Assisting with IT inventory and tracking
Monitoring and maintaining the use of photocopiers and printers
Administering, troubleshooting and supporting telephony and video conferencing systems (Avaya & Polycom)
Administering, troubleshooting and supporting Blackberry and iOS based mobile devices (BES7, Good, AirWatch)
Assist with third party vendors to manage CRM integration with transfer agents, intermediaries, external fulfillment house and email campaign systems
Work with CRM vendor Data Management Services to ensure data integrity of sales data in CRM
Ensure daily file loads in CRM have been processed and loaded

Systems Administrator Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Systems Administrator Support

List any licenses or certifications required by the position: CE, ITIL, II, IAT, IIS, MCITP, MCTS, IASAE, IAM, MCSA

Education for Systems Administrator Support

Typically a job would require a certain level of education.

Employers hiring for the systems administrator support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Education, Technical, Engineering, Information Technology, Information Systems Management, Communication, Administration, Computer Engineering, Mathematics

Skills for Systems Administrator Support

Desired skills for systems administrator support include:

AHE-Application Hosting Environment Server management
AIX Operating System
Database administration
Database adminstration
ERP integration
Safeway's distribution operation
WebSphere Administration
Desktop support procedures and active directory
Network monitoring and tools
TCP/IP

Desired experience for systems administrator support includes:

Assist in confirming new setup of reps and firms in CRM
Manage inquiries from sales desk
Provide assistance in project requirements
Review and document existing processes to enable seamless transition
Maintaining data integrity in CRM application and provide support to our marketing and retail sales teams inquiries
Assisting and supporting the CRM project team on requirements for the implementation and migration to a new CRM application

Systems Administrator Support Examples

1

Systems Administrator Support Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of systems administrator support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for systems administrator support
  • Support product/application Upgrade
  • Day to day Middleware on i5/OS support activities and its resolution
  • Operations and batch job scheduling
  • Perform root cause analysis, identify and implement corrective and preventive measures
  • Candidate will be capable of performing analyses of system operations
  • Candidate has knowledge of and experience in the operations of hardware systems and components
  • Candidate must have experience in fault detection, isolation, and correction of hardware systems and individual components
  • Candidate must be capable of performing routine system maintenance and analysis functions, including hardware configurations
  • Exceptional oral and written communications skills and ability to work independently, with minimum direction
  • Prepare status report briefings for the customer and upper management
Qualifications for systems administrator support
  • At least 3 years experience in AS400, i5/OS, BRMS, MQ , HMC, DB2 on i5/OS
  • Internet Information Services (IIS) setup and optimization knowledge highly preferred
  • At least 1 year experience in VMS
  • Should be able to work in night shifts (LA Timings) and willing to relocate to Hyderabad (India)
  • Security+ CE required
  • Provide systems administrative operational support for Unix-Linux, Windows and Mainframe environments
2

Systems Administrator Support Job Description

Job Description Example
Our company is growing rapidly and is hiring for a systems administrator support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for systems administrator support
  • Establishing and maintaining patching schedule for all applicable systems
  • Providing written documentation for all applicable services
  • Maintaining current knowledge of security-related issues, industry standards, and IT infrastructure best practices
  • Researching new technologies and analyzing them for fit and value to our environment
  • Performing advanced configuration and automation for common services
  • Installing and supporting third-party software applications
  • Establishing and maintaining suitable resource and performance monitoring on all related systems
  • Demonstrating day-to-day adherence to change-control precepts/practices
  • Maintaining system access control and other security aspects of critical systems
  • Installation, administration and configuration of enterprise storage solutions
Qualifications for systems administrator support
  • Ability to work and communicate in multicultural environment
  • At least 1 year experience in UNIX
  • Experience with programming languages is an advantage
  • Resolve daily server, operating systems and application issues
  • Migrate server infrastructure from End of Life Servers to new environments
  • Collaborate with other entities and teams to configure firewalls and ensure data exchange interfaces are prompt and successful using SFTP, FTPS, FTP protocols through MassITD systems, Interchange, NDM, CyberFusion, Outbound and secure mail delivery systems
3

Systems Administrator Support Job Description

Job Description Example
Our company is growing rapidly and is hiring for a systems administrator support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for systems administrator support
  • Administer, configure, deploy and maintain PC Support Servers, Application System specific platforms, and desktop operating systems and environments
  • Coordinate design, implementation and maintenance of all applications supporting functionality in or surrounding the PC Support systems or solutions
  • Develop and maintain documentation of technical architecture required to provide quality application support, protection of data assets and support any business resumption planning
  • Collect requirements, design solutions, organize, plan, and implement larger PC-related projects with minimal guidance for PC Support Systems and PC Operating systems and applications
  • Analyze user requirements, develop functional specifications and perform gap analysis of existing systems
  • Train, support, and mentor users, team members, and peers
  • Maintain service and install system security for all lending support software to ensure system integrity
  • Analyze system deficiencies and recommend short/long term solution strategies to enhance systems and procedures
  • Monitor progress on assigned projects and tasks to ensure effectiveness and efficiency
  • Responsible for facilitating or participating in meetings with vendors to retain and improve customer/client relationship in regards to system and enhancements
Qualifications for systems administrator support
  • Deploying workstations via image, fresh build
  • Experience administering Active Directory - Creating and managing users, security groups, distribution lists
  • Experience administering Exchange 2010 - Creating and working with user mailboxes, distribution lists
  • General knowledge of IT environment
  • Knowledge of programming and scripting basics
  • Working on multi-tier application architecture and monitoring tools and SOAP based web services
4

Systems Administrator Support Job Description

Job Description Example
Our growing company is hiring for a systems administrator support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for systems administrator support
  • Provides accurate data regarding business partner information as it pertains to the public website, KohlerPower.com Sales and Service Locator, sales order and invoicing transactions, mailings, approved markets
  • ISeries operating system administration
  • ISeries hardware administration
  • ISeries performance management & monitoring
  • ISeries Disaster Recovery
  • ISeries backup administration
  • ISeries printer administration
  • ISeries & application troubleshooting and resolution
  • 3rd party software upgrades on iSeries
  • Develops and maintain installation and configuration procedures
Qualifications for systems administrator support
  • Monitor systems operation, conduct necessary research, resolve and track reported issues
  • Accurately analyze requirements and technical documentation and make appropriate recommendations
  • Monitor production batch cycle through job scheduler to insure successful completion of daily and batch cycles
  • Provide overall infrastructure support and troubleshoot technical problems residing above the system software
  • Implement/Configure midrange infrastructure standards and workflows, as defined, for supported environments
  • Provide overall technical support and troubleshoot load balancing infrastructure issues
5

Systems Administrator Support Job Description

Job Description Example
Our company is searching for experienced candidates for the position of systems administrator support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for systems administrator support
  • Performs daily tasks to ensure viability of the systems
  • Check and analyze logs for errors and security breaches
  • Analyzes, troubleshoot, and respond to system problems
  • Operate and maintain Microsoft Operating Systems including Windows 7 and 10, Windows Server 2008/2012, and Microsoft Exchange Server
  • Have working knowledge of Active Directory network environments for client and server applications
  • Think independently to resolve system outages
  • Performs preventive maintenance and system patching, planning and oversight of scheduling maintenance, coordinating outages, and interfacing with system users as necessary
  • Make recommendations on the development of enhancements, upgrades, and technical refreshes to sustain the information systems
  • Work as part of a team with daily interface with customers
  • Provide technical guidance as necessary
Qualifications for systems administrator support
  • Work with other EHS teams as needed, to remove redundancies, recommend automation, improved performance and efficiencies, improve disaster recovery efforts, security, performance, and backup strategies
  • Schedules daily production runs and sequence of daily jobs based on user’s priorities
  • Strong oral and written communication skills with the ability to communicate to various levels of team members and management to clarify needs and evaluate alternative business solutions Demonstrated experience solving business and technical issues while supporting colleagues in a coaching and mentoring capacity
  • Solid experience using scheduling software
  • Experience using collaboration tools Sharepoint, Massforge, Cognos, Virtual Gateway MMIS, CA, COMiT
  • Proven ability to use SFTP Interchange, FTPS NDM and CyberFusion, FTP, SMTP

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