Sales Support Advisor Job Description

Sales Support Advisor Job Description

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Sales support advisor provides remote application training on Microsoft Office products (Excel, Outlook, and PowerPoint) to end users.

Sales Support Advisor Duties & Responsibilities

To write an effective sales support advisor job description, begin by listing detailed duties, responsibilities and expectations. We have included sales support advisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Strong partnership with controller on the country weekly outlook
Drive initiatives such as Account plan, GTM planning, QBR and
The S&P sales operations role will be responsible for strategic planning and execution of partner and employee incentive programs, including but not limited to product and vendor specific spiffs, sales contests, Operations role will also be in charge of communications around the incentive programs and rep mind-share to increase participation in those incentive programs
Influences others through professional and technical expertise
May manage vendor relationship
Extensive coordination of communications and information disseminations with Sales Force and cross functional teams
Participates in guiding sales operations strategy, and determine priorities affecting immediate operations having company- wide impact
Project methodology utilization (PMP preferred)
Drive complex projects and issue resolution for fast growing organization
Deliver results for projects and ongoing initiatives to aggressive timetables

Sales Support Advisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Sales Support Advisor

Typically a job would require a certain level of education.

Employers hiring for the sales support advisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, MBA, Business, Business Studies, Marketing, Finance, Graduate, Engineering, Management, Technical

Skills for Sales Support Advisor

Desired skills for sales support advisor include:

Excel and Office
FMIC product lines
Microsoft Word
Microsoft Office packages
Excel and Outlook
Microsoft Office Suite
Specifically Word
Application and review process to agreed service standards
Application process and amending and updating on-going Customer Applications to ensure correct information has been captured
Desk based I.T

Desired experience for sales support advisor includes:

Ability to obtain DMV Salesperson’s License
Drives process improvements and productivity enhancers
Knowledge of professional standards and trends within area of expertise
Delivery on business goals and strategy
2 Years related previous work experience in technology sales
Demonstrated achievement of quota, success in managing and creating pipeline

Sales Support Advisor Examples

1

Sales Support Advisor Job Description

Job Description Example
Our company is searching for experienced candidates for the position of sales support advisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for sales support advisor
  • Build cost benefit analysis in order to prioritize and ensure strong ROI for projects
  • Document steps, processes, and KPIs to ensure sustainability of projects in future
  • Identify opportunities in business and proactively recommend changes to generate improved customer experience and profitability in consumer/small business space
  • Leading PMC Sales Office team to ensure the highest level of customer and sales support
  • Ensuring the team will deliver individual and team performance targets
  • Coaching and mentoring team, and holding regular meetings / performance reviews
  • Identifying training needs and planning of training sessions
  • Improving performance and raising efficiency by providing excellent customer and sales support
  • Being the primary contact between sales/service and PMC units
  • Managing order processing and master date and following the whole supply chain
Qualifications for sales support advisor
  • Comfortable in front of teams and able to deliver a clear and concise message
  • Work with minimal direction
  • Demonstrated ability to present at Executive Director level
  • Demonstrated ability to analyse data, draw conclusions, make recommendations
  • Must be able to work in a team environment and demonstrate strong leadership, presentation, and planning ability
  • Provide technical guidance and Independently develops solutions that are thorough, practical, and consistent with functional or customer objectives
2

Sales Support Advisor Job Description

Job Description Example
Our growing company is looking to fill the role of sales support advisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales support advisor
  • Providing and translating different documents from Finnish into English
  • Inform, guide and help in every day operations and analyzing and developing operations
  • Variety of sales support tasks
  • Have a strong drive to do the right thing for our customer while being considerate and patient
  • Have a great phone manner to deal with our customers
  • Talk and listen calmly, knowing the right questions to ask to obtain relevant information to assist you in processing their enquiry
  • Relish getting to the bottom of things
  • Enjoy taking personal responsibility for your own workload, prioritising to ensure our customers get the best service possible
  • Have experience in data inputting
  • Have basic IT literacy skills
Qualifications for sales support advisor
  • Prerequisite Degree in Business Studies, Marketing, or a related professional qualification
  • 6+ years relevant sales, sales operations experience with complex sales cycles
  • Track record of success in meeting sales targets through effective opportunity management
  • Experience with optimization of opportunity management
  • Expert-level skill in Excel, and other analytics tools
  • Self-motivated, self-starter and team player able to deliver results in fast-paced, dynamic environment
3

Sales Support Advisor Job Description

Job Description Example
Our company is looking for a sales support advisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for sales support advisor
  • Manage and maintain the weekly services delivery schedule ensuring it is always up to date
  • Engage with Project Managers and Practice Managers to assign the appropriate team of resources to each project
  • Ensuring resourcing tool is kept up to date with the latest schedule, resource skills and subcontractor data
  • Onboard new, and manage existing, subcontractor and partner resources
  • Engage with the PSO operations team to ensure all project data flows accurately through to the back office for time management, accounting and invoicing
  • Manage quarterly utilization data and reporting, including KPIs around our subcontractors and partners
  • Provide forecast reporting to the practice leadership to support successful practice management
  • Support the planning and management of learning and development for the technical consultants and project managers (ongoing throughout the year and annual training events)
  • Continually review, refine and define processes and tools for the post-sales delivery process, from sales hand-off to service delivery by Quest Professional Services consultants, partners and subcontractors
  • Interact with customers throughout the entire Professional Services lifecycle, as required (from assisting with the initial sale, through to handling customer escalations and objections, and finally to project closeout)
Qualifications for sales support advisor
  • Master’s degree preferred, with concentration in analytics
  • Network Security experience preferred, not required
  • Channel experience preferred, not required
  • Develop and maintain regular BMS in support of driving revenue and funnel in VMware’s customers
  • 8+ years relevant experience working in Business Planning & Analysis role from either Marketing or Sales Operations desired
  • Ability to frame situations, analyze root causes, resolve problem and drive decisions
4

Sales Support Advisor Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of sales support advisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for sales support advisor
  • Drives local team in accordance with T-1 timeline for Day 1 quota rollout
  • Setup regular cadence with segment sales leaders on compensation plan, reps & accounts structures and quota rolls
  • Responsible for running iCompare requests, answering questions about iCompare outputs and responding to other questions about client competitiveness
  • Responsible for reviewing discount guarantee (DG) reconciliations when underwriting has determined that a DG miss may happen
  • Research company portfolios to identify training needs
  • Conduct Sales and Marketing calls to book meetings with potential clients
  • Liaise with high-level management
  • Identify target companies and key decision makers
  • Dealing with incoming enquiries which will involve building detailed knowledge of the different types of surveys we offer
  • Ringing clients from referral leads sent over from numerous sources to promote and sell surveying
Qualifications for sales support advisor
  • Able to create effective sales and channel Programs and Initiatives to drive business
  • Self-motivated, takes initiative, ability to work independently & remotely
  • Extensive Operations or supply chain experience
  • Ability to manage to deadlines and drive accountability across projects for other team
  • Experience in resolving complex problems with little guidance
  • Attention to detail plus strong administrative, multi-tasking and prioritizing skills
5

Sales Support Advisor Job Description

Job Description Example
Our company is hiring for a sales support advisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for sales support advisor
  • Liaising with other departments throughout the business to ensure the customer needs are met throughout the process
  • Organising your own workload to ensure both active and inactive cases are managed in an efficient effective manner
  • Support & engage with Client Solution Group (CSG) EMEA leadership on quota setting and sales support
  • Engage & Collaborate across CSG sales managers, Global Business Operations (GBO), Finance and Sales Compensation and Planning team during quota setting cycle
  • Take ownership & be the EMEA CSG representative for IQM (Integrated quota management) tool
  • Engage and support the Sales Alignment and File (SAF) process alongside the GBO team
  • Responsible for building out and maintaining global reporting for the VMware SST Organization
  • Build a global reporting dashboard that meets senior leadership expectations
  • Understand cross-functional business reporting requirements and drive results
  • Utilize data analytics to drive action and root cause analysis
Qualifications for sales support advisor
  • Strong computer skills with the ability to adapt to change and learn quickly
  • Understanding key dates and deadlines are a must
  • Strong understanding of processes and procedures and may identify opportunities for improvement
  • Analyses information to select appropriate options from defined alternatives
  • Enter and maintain sales orders received
  • Respond to incoming end user enquiries received via letter, email or the Fender website to the standard expected of an industry-leading company

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