Operations Administrator Job Description

Operations Administrator Job Description

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Operations administrator provides administrative direction and coordination in the formulation, interpretation and administration of current and long-range policies, procedures and programs.

Operations Administrator Duties & Responsibilities

To write an effective operations administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included operations administrator job description templates that you can modify and use.

Sample responsibilities for this position include:

Order, distribute and account for all client employment retention gift cards dispersed at three agency service sites
Collect, review, log, code and submit all accounts payable invoices approved for payment by the Executive Director to agency corporate finance for payment
Travel between six agency sites to conduct regular, in-person metro card and gift card audits, to periodically deliver metro cards and gift cards
Conceptualizing, designing and executing online ad assets for use on web pages and email campaigns, affiliate banners, blog and social media to include banner ads, hero image for home page and creative for emails
Additional site loading for other online accounts
Lead business continuity and disaster recovery planning for Rockville office (operations, IT, investment management) – includes plan maintenance, IT and business coordination, and routine testing
Ensure maintenance of contract library records for key operational contracts related to transfer agent, fund administration, tax, audit, and investment accounting
Assist with management reporting, including organization structure, operational metrics, and project status
Implement, administer, and manage content collection processes required for annual 15(c) review and contract renewal with the fund boards – includes collecting, organizing, and formatting content into board books
Handling administrative aspects of the 401(k) programs, such as answering basic benefits questions

Operations Administrator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Operations Administrator

List any licenses or certifications required by the position: CPA, ITIL, SSL, SSH, PGP, CPR, HR, BI, CRM, MCSA

Education for Operations Administrator

Typically a job would require a certain level of education.

Employers hiring for the operations administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Management, Finance, Accounting, Communication, Associates, Computer Science, Business/Administration, Leadership

Skills for Operations Administrator

Desired skills for operations administrator include:

Excel
LLS mission and programs to promote the field and campaign fundraising initiatives
Administrative process and procedures
Microsoft Word
Microsoft Office
Administrative policies and procedures
Documentation
Administrative process and procedures as contained in Sales Administration Manual
Compliance
Continuing Education

Desired experience for operations administrator includes:

You will be requested to join in on Seasonal Sales Conferences that will include overtime
Internationally, you will not be expected to travel unless special circumstances arise
Key orders, previously approved by account manager, onto Peoplesoft V9
Uploading orders via XLS integration
Check pricing on EDI orders
Processing of POS orders

Operations Administrator Examples

1

Operations Administrator Job Description

Job Description Example
Our company is growing rapidly and is hiring for an operations administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operations administrator
  • Manage employee documentation, maintaining existing and managing new
  • Responsible for maintaining employee files and records
  • Recruiting support to include job postings, interviewing, and on-boarding new hires
  • Coordinate employee relations event planning and execution
  • Complete HR reporting and metrics for location
  • Communication of policies, programs, events, initiatives and announcements
  • Complete organizational maintenance (HCM) forms for factory hourly
  • Support all operational needs of a clerical nature
  • Additional clerical and administrative tasks as necessary
  • Assist in the processes required for medical case file creation
Qualifications for operations administrator
  • Experience of vSphere4/5, vCenter, ESXi and VMware Update Manager
  • May be available during alternate business hours in accordance with international time zones and distributor support
  • Dealing with any account query – react to customers changing demands with liaison between customer, account managers and 3PL
  • Change orders (sku codes, cancellations of skus) as per back order report
  • Chase them if necessary
  • Degree or equivalent financial industry experience/knowledge, and Corporate Actions / Custodian experience preferred (experience with Stock-Splits, Dividends, Mergers & Acquisitions, Rights Issues ideal)
2

Operations Administrator Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of operations administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations administrator
  • Promotes a safe work environment by adhering to safety policies and participating in EH&S programs
  • Supports other Genomics activity as needed including applicable project teams within the broader business
  • Manage the flow of information regarding status of customer orders and deliveries, follow-up service, between the service center and the design center staff
  • Handle incoming communication from customers
  • Co-ordinate Adjunct attendance at Ashridge events Faculty days
  • Review timecards for accuracy and create reports for Team Lead approval prior to the close of each pay period
  • Create daily reports with flagged deviations, missed logins and functions on Workday timecards for Community Operations Manager review and updates
  • Research, record and recommend adjustments to Team Leads, Community Operations Managers, People Ops team on pay-related issues
  • Generate staffing reports based on scheduled headcount vs
  • Track, monitor, audit and report out PTO requests, absenteeism and staffing limits
Qualifications for operations administrator
  • Bachelor's degree in business, human resources or equivalent work experience preferred
  • 2-3 years HR experience (preferably in manufacturing)
  • Must be able to respond to issues and questions that may arise outside of normal business hours
  • Minimum 3+ years’ experience with data entry and ERP systems
  • Experience with CRM tools (salesforce) desirable but not essential
  • Ability to manage multiple activities and functions on a daily basis
3

Operations Administrator Job Description

Job Description Example
Our company is growing rapidly and is looking for an operations administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operations administrator
  • Serves to support our culture of customer experience while helping Consumer Bank staff strike the appropriate balance with compliance and operational excellence
  • Documentation and management of system configurations and policy for production systems
  • Assist with the preparation, filing and distribution of performance enhancement plans, and personal development plans
  • Collaborate with finance, benefits, and administration
  • Assist in office move and various administrative tasks
  • New employee setup - coordinating IT and transitioning work stations
  • Assist in employee events, recognition programs, team meetings
  • Assist operations team in answering the phone line, mail distribution, faxing and clerical work
  • Work closely with HR Manager on recruitment and any other HR-related duties
  • Take control on the recruitment/onboarding process from creating postings, performing phone screens, and scheduling interviews
Qualifications for operations administrator
  • Exercise good judgment in completing tasks on time, managing work tasks, prioritisation of work
  • Knowledge of office terminology and equipment
  • Requires 5+ years' experience in a financial related environment such as processing AP, AR, cost management, revenue recognition
  • 2 years finance/accounting/banking industry experience
  • Must demonstrate good work habits and attendance and follows policies and procedures
  • Strong focus of customer orientation
4

Operations Administrator Job Description

Job Description Example
Our company is looking to fill the role of operations administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operations administrator
  • Maintain COSHH database
  • Perform SSOW administration
  • Be well organised
  • Have good customer facing skills
  • Have good verbal and written skills
  • Be a strong communication skills
  • Be accurate and have a good attention to detail
  • Conducts basic analysis on Warehouse Performance and generates regular & ad hoc reports
  • Assists supervisors with Roster Management
  • Supports facilities maintenance, reports and external audits when required
Qualifications for operations administrator
  • Regular and vigilant monitoring of the business’ operating expenses and development and implementation of initiatives to reduce unnecessary expenses
  • Experience with Gannt charts and/or other project timelines
  • A solid background in administration is a must to be successful for this position
  • Preferably, prior experience will have been in a maintenance field and working with large teams
  • Proficient in use of computerized maintenance management system (e.g., SAP, Maximo, or Datastream)
  • Experience making travel arrangements using web-based resources (Concur)
5

Operations Administrator Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of operations administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operations administrator
  • Assure DOT Records are in compliance utilizing company and area processes
  • Assure training documentation forms are entered into the company training system
  • Types, files, prepares correspondence
  • Create master catalogs for footwear & eyewear (US & CA) to be used by all account executives to place pre-book orders and at-once orders
  • Serve as liaison to account executives & customer service representatives by relaying new booking seasons, pre-book deadlines, and order entry errors that are being resolved
  • Proactively communicate any MOQ information to sales team in a timely manner
  • Provide timely and accurate response to account executives inquiries (24-48 hours turnaround time)
  • Collaborate with product, sales management, demand planning and merchandise planning teams to ensure all revisions / communications are clear and catalogs are set up correctly for key stakeholders
  • Filing correspondence in personnel files and updating and distributing Organisational charts
  • Maintaining the ATS rota on a day to day basis
Qualifications for operations administrator
  • Experience using Kenexa Brassring
  • Knowledge of both SAN and NAS concepts
  • Minimum two (2) years in a similar role, preferably in a distribution center/ warehouse setting
  • Ability to work to deadlines individually and also as part of a team
  • Experience integrating Dynamics 365 CRM data with other services, including SharePoint, PowerBI, and Microsoft Flow
  • Drives programs and projects to completion

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