Account Administrator Job Description

Account Administrator Job Description

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Account administrator provides support for various Microsoft products to clients which includes provisioning, asset management, monitoring, implementation, troubleshooting and support for Microsoft operations and related infrastructure.

Account Administrator Duties & Responsibilities

To write an effective account administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included account administrator job description templates that you can modify and use.

Sample responsibilities for this position include:

Work on time sensitive account related assignments and projects
Perform accounts payable related audit compliance tests required by Controller’s Model File
Receive and process electronic access change requests for a variety of applications and systems ensuring compliance with Mayo Clinic established policies and standards
Evaluate request, implement access, and serve as a liaison to other work units to grant, remove and change electronic access for physicians, allied health staff and those performing contracting work our client
Assist customers in identifying and/or trouble shooting IT system problems access issues and routinely make decisions to resolve operational problems and minimize disruption of service
Fee for service – set up and maintenance of fee for service accounts processing of monthly distributions to dealership of FFS management fees and follow up on Automatic Fee Collection to recover fees
Active collection of overdraft accounts
Maintain promotional materials through tracking vehicles
Minimum of 2 years’ experience in a similar collections role
Banking/ Account reconciliation experience

Account Administrator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Account Administrator

List any licenses or certifications required by the position: ID, TSA, ASE, RSM, EDI

Education for Account Administrator

Typically a job would require a certain level of education.

Employers hiring for the account administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Business/Administration, Accounting, Finance, Associates, Sciences, Graduate School, Faculty, Patient Care

Skills for Account Administrator

Desired skills for account administrator include:

Medical terminology
CPT
ICD10 coding
ICD9
Third party reimbursement
Microsoft Office Suite
DMV laws and regulations pertaining to titles
Syndicated data
Microsoft products
Health insurance products and sales and service operations

Desired experience for account administrator includes:

Assist Senior Management with inventory management for replenishment and consignment plans
Coordinate the preparation for trunk shows including, product availability and accessibility
Coordinate compliance for trunk shows and events
Answer the Sales & Customer phone (1-800 number)
Demonstrated data entry and typing skills are required
You have excellent communications and negotiation skills, proven capability in the area of conflict resolution

Account Administrator Examples

1

Account Administrator Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of account administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for account administrator
  • Experience with Salesforce is desirable
  • The ability to problem solve and strong time management skills
  • Working with the ASM responsible to ensure programs meet targeted expectations for sales forecasts, projected margins, SKU count, marketing plans, and media budgets and participates in the forecasting and budgeting process for their accounts
  • Provide back up and vacation relief in overseeing New Accounts, Dealer Services and Fee Desk
  • Assist as needed to process monthly and/or daily data in order to meet monthly and quarterly deadlines, includes assisting as back-up as needed, when co-workers are on vacation
  • Support the Operations Manager in a back-up role when the Manager is out of the office/unavailable
  • Exercise and promote teamwork, supporting the objectives and policies of the RKO Team
  • Perform various general clerical duties
  • Perform regulatory compliance for DOT, HIPAA
  • Be actively involved in taking inbound calls
Qualifications for account administrator
  • You have the ability to work independently, collaborating effectively with a team
  • Bachelor's degree and 4 years' demonstrated technical experience
  • Ability to retain information on a large number of varying detailed processes and procedures that tend to change frequently
  • A self-directed individual that is able to work independently, has a tolerance for a high volume of work and able to handle demanding customer service situations
  • Essential to have the ability to positively accept feedback and use it to improve individual performance and productivity
  • Detail oriented with experience with Excel and Word
2

Account Administrator Job Description

Job Description Example
Our company is growing rapidly and is looking for an account administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for account administrator
  • Identify, develop and close new customer accounts
  • Maintains contact with assigned partners via phone/e-mail, and where cost justified, in-person visits, prepares and conducts presentations to partners and prospective partners
  • Manages assigned partners and prospect accounts on a daily basis
  • Updates and maintains account files and documentation in share drive(s), database, and in other internal systems
  • Collaborates with strategic partners to promote business growth
  • Analyzes reports on accounts and works with analytics team to generate reports on performance, value and trends
  • Supports the creation of comprehensive / compelling presentations and presents to retail/customers as needed
  • Collects account information about company, products, organizational structure, industry news and their respective business needs in order to recommend compelling and sustainable value propositions
  • Proactively reviews account performance and activity to ensure positive and productive long-term relationships with assigned accounts
  • Assists in the review and processing of periodic licensee contract updates including property, product, and territory changes, term extensions, and renewals
Qualifications for account administrator
  • Have experience in the use of major credit rating agencies and ERP platforms such as SAP or Oracle
  • Have a good level of PC literacy (MS Office)
  • Be fluent in Italian and English and either French or German or Spanish
  • Accurate WIP and good spreadsheet skills -
  • 4 year degree in computer science or in related fields
  • Requires proficiency with Microsoft Office applications, particularly Word, Excel, Access and Outlook
3

Account Administrator Job Description

Job Description Example
Our growing company is looking to fill the role of account administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for account administrator
  • Keeps management informed of issues, concerns and/or opportunities as they relate to account feedback
  • Assists in the collection and preparation of revenue and sales data including quarterly royalty reports and forecasts
  • Works with accounting department to ensure client accounts are in good standing
  • Provides ongoing IP enforcement support by researching and responding to internal customs and trademark requests and facilitating the preparation of licensee customs letters
  • Manage the day-to-day administration of assigned portfolio
  • Reading/ Interpreting contracts to confirm accurate and timely completion of compliance obligations
  • Provide general oversight of monthly debt service process
  • Review transaction documents to ensure accuracy of set-up of new accounts
  • Interact with internal partners to ensure risk management procedures are followed
  • Contribute to projects and initiatives that cross geographic sites and job functions
Qualifications for account administrator
  • Associate’s or Bachelor’s degree from an accredited university of college preferred
  • Minimum 2 Years experience, preferably in commercial real estate or other service field (law, accounting, consulting)
  • Strong financial/analysis skills Superb communication and project organization skills a must
  • Orders non-stock blank product from suppliers when product is damaged in our decoration
  • Minimum of 2 years’ experience in a customer service or accounting role
  • Understanding of IP rights management systems and workflow
4

Account Administrator Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of account administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for account administrator
  • Responsible for maintaining and updating the National Account customer database
  • Responds to customer inquiries via the National Accounts website and 1-800 number
  • Acts as liaison between National Accounts clients and numerous internal departments including Area/Region Operations, Legal and Marketing, Risk
  • Performs various clerical functions for the department which include ordering supplies, maintaining equipment, processing invoices
  • Contact delinquent customers and apply standard collection techniques while maintaining customer service
  • Establish and maintain relationships with customer Accounts Payable/Accounting contacts to ensure continued payment of invoices
  • Analyze past due portfolio, work proactively to identify potential payment problems, work with A/P, End-Users and Buyers to resolve issues and obtain payment approval
  • Meet standard measurements for collection activity, achieve call volume while actively maintaining research and resolution of account issues
  • Work with Inside and Outside sales groups to resolve issues
  • Work with billing and accounting to research payments and postings
Qualifications for account administrator
  • Understanding of licensed merchandise management
  • Program and Account Management experience preferred
  • Understanding of the consumer products retail environment helpful
  • Intermediate level PC skills (MS Office suite including Outlook, Word, Excel, PowerPoint)
  • Undergraduate degree in Business, Marketing, a related field, or equivalent combination of education and experience
  • Bachelor's degree plus 1 years IT experience, or 3 years of experience in a technical support role
5

Account Administrator Job Description

Job Description Example
Our innovative and growing company is hiring for an account administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for account administrator
  • Insure Best Practices
  • Deployment/Upgrades
  • Manage rollout schedule
  • Manage backlog
  • Complete SLA scorecards
  • Change Admins will participate in, and support the FSA-NGDC Change Manager in capturing, documenting and managing all change activities
  • Participate in change management-related meetings such as Change Review Boards, Change Advisory Board, Daily FSA Operations Meetings
  • Create request tickets in the opposite change system to ensure requests are being tracked and reported appropriately in both environments
  • Swivel-seat processes included in this activity include
  • Develop a clear understanding of Colonial Life’s Risk Practices based on SIC classification to appropriately manage Colonial Life’s risk
Qualifications for account administrator
  • Excellent computer skills, especially proficient in Microsoft Word and Excel
  • Ability to work effectively under tight deadlines / Ability to handle multiple priorities
  • Knowledge of non-conventional Insurance programmes
  • Ability to work on own initiative and manage multiple priorities
  • IT packages
  • A high aptitude in mathematics is preferred

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