Account Opening Job Description

Account Opening Job Description

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Account opening provides quality control of KYC (Know Your Customer) and CIP customer information and assures verification in accordance with AML policy and procedure.

Account Opening Duties & Responsibilities

To write an effective account opening job description, begin by listing detailed duties, responsibilities and expectations. We have included account opening job description templates that you can modify and use.

Sample responsibilities for this position include:

Coordinate the opening for the Private Banking/Private Wealth Management clients utilizing our Investment Management capabilities
Production Coordinator role – assigning requests and investigations received to individuals on the team, monitoring SLA, escalated items
Provide COSs with guidance and resources for delivering high quality, high touch service to JPMS clients
Liaise with internal teams on ongoing AML/KYC discussions keeping the abreast of all changes to requirements and standards
Evaluate staff performance and provide feedback via informal discussions, quarterly/semi-annual performance meetings and the annual review process
Participate in the continuing strategic development of the Account Opening operating model, and help validate proposed ideas/plans prior to implementation
Lead/participate in special projects within Account Opening and represent Client On-boarding in broader initiatives within JPMS
Manage and coordinate Account Opening Team's daily work to ensure the service meets with expectations
Supervise the account opening and maintenance process
Perform checker function on client master records

Account Opening Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Account Opening

List any licenses or certifications required by the position: NISM, CSPO, IRS

Education for Account Opening

Typically a job would require a certain level of education.

Employers hiring for the account opening job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Finance, Management, Accounting, Technology, Administration, Legal, Associates, Technical, Education

Skills for Account Opening

Desired skills for account opening include:

Quality control techniques/procedures
MS Office proficiency with web-based applications
Microsoft Word and Microsoft PowerPoint
Process & as an SME
AML/KYC requirements
Risk and control techniques/procedures
Risk management techniques from both a detection and mitigation perspective
Client Onboarding workflows and organisation
Job area typically obtained through advanced education combined with experience
State and federal laws

Desired experience for account opening includes:

Solid comprehension of JPMS’ products and services
Must understand and comply with the regulations, policies and procedures related to these products and services
Disciplined approach to managing and acting upon key daily reports (missing docs, capacity and opening)
Degree in Business, Finance or other related business discipline
Understanding of the Wealth Management Business, sales force and Investment Products
Series 7,9/10 licenses preferred, successful completion will be required shortly after employment begins

Account Opening Examples

1

Account Opening Job Description

Job Description Example
Our growing company is hiring for an account opening. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for account opening
  • Review, validate and authorize new account documentation
  • Follow up and report on missing documentation/information
  • Assist Account Opening Specialist teammates
  • Elicit and drive the business process design for owning the creation, visualization, documentation, translation and management of product requirements
  • Critically evaluate information gathered from multiple sources and ensure consistency
  • Facilitate the completion of cost/benefit analyses with dCE and Digital IT/Arch in support of usability decisions during the design phase
  • Work with the Partner organizations to make sure operational processes and infrastructure is viable
  • Work with the Digital Analytics team and Digital Product Manager to ensure proper reporting and analytics requirements are defined and supported by the business requirements
  • Oversee prioritization of technical backlog
  • Ensure the JPM brand is highlighted in the right way and that all appropriate regulations (including regulatory oversight and processes) are all satisfied
Qualifications for account opening
  • Proficiency in written and spoken English, Cantonese and Mandarin
  • Conversant with MS Office application and Chinese word processing
  • Experience with relational databases (Sybase ASE preferred), application development in databases (ability to write code constructs like stored-procedures, debug & enhance existing ones), performance-tuning
  • Exposure to Perl – ability to write Perl scripts for interfacing with database & files Autosys will be a plus
  • Work with various internal teams for coordination for installation and release management of modules
  • Knowledge of Java/J2EE, WebServices, SOAP-based Messaging
2

Account Opening Job Description

Job Description Example
Our company is growing rapidly and is looking for an account opening. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for account opening
  • To ensure compliance with applicable laws and regulations
  • Review account opening documents & perform account opening in System
  • Ensure customer records are properly created and updated
  • Ensure all requests are processed within the agreed service-level agreement (SLA) and
  • As per procedures specified in Department Operation Manual and requirements as specified by regulatory bodies, especially for the customer acceptance requirements
  • Coordinate and follow up discrepancy items with relevant parties timely and escalate any exceptions to supervisor
  • Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor immediately
  • Attending to email & phone enquires from BUs and operation teams
  • Handle internal customer compliant tactfully and ensure responsive problem solving for enquiries from branches and other units / parties within benchmark
  • Accept any Ad-hoc duties when assigned
Qualifications for account opening
  • Ability to learn products, services and procedures quickly and accurately
  • Ability to think strategically, work independently to develop implementation strategies to increase market share for a given market, digital market
  • Bachelors Degree in Computer Science with minimum 8+ years business & systems analysis experience with knowledge of full SDLC lifecycle from inception through implementation
  • Specific experience in business analysis & Client Onobarding for global financial platform is vital
  • Usage of Agile PM tools such as JIRA, GreenHopper, Mingle, Usage of document repositories such as Sharepoint
  • Experience working with operations and areas where requirements change very frequently
3

Account Opening Job Description

Job Description Example
Our growing company is hiring for an account opening. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for account opening
  • Identify process improvements or gaps internally that impact Account Opening
  • The Client Service Specialist III is primarily responsible for ensuring the client and partner experience is world class and that interactions/issues are resolved accurately and expediently
  • Handle client email/phone call interactions of a maintenance nature by retaining a thorough knowledge of the Policies and Procedures and all systems in order to assist the client and manage escalated issues
  • Use a high level of client service skills in order to defuse potentially difficult and/or upset customers and partners with complex issues
  • Utilize time at work efficiently to meet or exceed production goals as outlined in the metrics scorecard
  • Consistently perform follow up to ensure customer satisfaction and to validate the accuracy of work
  • Increase customer and partner satisfaction through excellent communication and follow up
  • Review daily metric measurements and identify any issues, gaps, or opportunities
  • Ensure proper staff coverage to meet demands through effective scheduling
  • Conduct work quality reviews, communicate scores, and maintain audits as required
Qualifications for account opening
  • Experience in developing requirements for IT projects using Agile toolset
  • Bachelor Degree / BSc Degree or equivalent
  • At least 2 years of experience either from Big 4 with AML/KYC background
  • Strong communication skills in fluent English and Cantonese
  • Able to develop strong relationships with team members
  • Deep understanding of range of products and operational processes
4

Account Opening Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of account opening. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for account opening
  • Acquire offshore corporate clients to develop new business accounts via different channels
  • Provide Touchpoint support to Commercial Relationship Management Team, implementing consistent and solid controls to mitigate operational and documentation risk to Commercial business deposit, savings, CD and Money Market accounts  
  • Independently and proactively facilitate initiation of required transactions in accordance with straightforward to moderately complex documentation and in adherence to applicable policies, procedures, legal, compliance and regulatory requirements
  • Accountable for providing high quality customer service to all internal clients and accurate and timely deposit support of Commercial business deposit, savings, CDs and money market accounts, to include documentation, account disclosures and ongoing documentation tickler management 
  • Consistently maintain a state of internal and external audit readiness
  • Review, assess and interpret internal documentation for adherence to Bank policies, procedures and federal regulations to mitigate operational, documentation, reputation risk as appropriate
  • Proactively anticipate risk issues and take action to influence and initiate solutions
  • Handle multiple demands and competing priorities while meeting deadlines associated with maintaining portfolio compliance with policies and procedures
  • Inventory, review for accuracy and transmit relevant documents received to the appropriate party/department for safekeeping and pursue pending documents within established SLAs
  • Participate in various projects and data analysis to satisfy management and Corporate mandates, provide status reports to Commercial Deposit Services Team Leader/Manager
Qualifications for account opening
  • Deep knowledge of account documentation requirements by product and by entity type
  • Strong analytical and problem solving skills to assist advisors, resolve issues, and improve overall servicing
  • Ability to identify opportunities for service improvements, new business, , and follow through to completion, involving Advisors where necessary
  • Ability to adapt to a rapidly changing business and technology environment (e.g., introduction of a new product or servicing tool), and to utilize the tools which are currently available to service clients efficiently
  • Ability to take the lead in unstructured situations and ensure an optimal advisor experience
  • Ability to quickly and accurately enter data in the system
5

Account Opening Job Description

Job Description Example
Our company is searching for experienced candidates for the position of account opening. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for account opening
  • To gain depth knowledge about the business model, concept, market dynamics and trends, exhibitions and geographic areas of the client portfolios that is managed
  • To consistently communicate “within” to share market intelligence, provide feedback and ensure customer awareness with the Hotels and to ensure planning and coordination of sales
  • Performing business and system analysis for account opening, digital channels, branch or card products as a liaison between Program/Product Managers, IT, 3rd party vendors, and key internal stakeholders
  • Serving as a thought-leader and consultant for the business and lead all aspects of requirements analysis, traceability and testing for enhancements and projects that vary in size and/or complexity while supporting those functions for large cross-functional or enterprise-wide initiatives
  • Assisting team with strategy execution
  • Managing the creation, organization, and documentation of business requirements, test plans, and test scripts and execute User Acceptance Tests as necessary
  • Tracking product or channel adoption and usage statistics
  • Providing operational updates to Program/Product Managers regularly
  • Performing day-to-day operational support and be the first line of escalation for the organization
  • Champion the product
Qualifications for account opening
  • 3-5 years or product management or business analyst experience
  • 1-3 years Deal Manager/Implementation experience preferred
  • 1-3 years Alternative Investments experience preferred
  • 1-3 years Account Opening experience preferred
  • Product Knowledge and/or Service experience a plus
  • External and Internal Client Management experience preferred

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