Membership Coordinator Job Description
Membership coordinator
provides low to moderate level of customer service support for office automation applications, personal computers, and printers.
Membership Coordinator Duties & Responsibilities
To write an effective membership coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included membership coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Create and distribute donor thank-you letters, annual appeal mailings, postcard mailings, member letters and renewal letters and emails in a timely fashion
Process and maintain member and donor information in DonorPerfect and Outbox databases
Participate on special ad-hoc projects and perform other duties as assigned
Process applications (both paper and electronic) for membership
Follow up with communication to candidates and/or sponsors
Coordinate the preparation and distribution of biographical summaries for review by society leadership
Format electronic score sheets and/or prepare score sheets and books of applications
Prepare candidate booklets and the election ballots for new members at Annual Meetings
Generate electronic and paper communications on behalf of the clients
Respond to phone calls, emails and other correspondence regarding membership processes
Membership Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Membership Coordinator
List any licenses or certifications required by the position: AED, CPR, YMCA, HIPAA, CMP, NSCA, NASM, ACSM, AFAA, ACE
Education for Membership Coordinator
Typically a job would require a certain level of education.
Employers hiring for the membership coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Marketing, Business, Business/Administration, Management, Communications, Associates, Communication, Recreation, Design
Skills for Membership Coordinator
Desired skills for membership coordinator include:
EXCEL
MICROSOFT OFFICE
POWERPOINT
Personal computers
Printers
Scanners and basic office equipment
Word
Computers
Excel and PowerPoint
Desired experience for membership coordinator includes:
Handle special projects at the direction of the Director of Administration
Assist in arrangements for committee meetings including announcements and rooming lists
Track and follow up on responses
Assist in the preparation of agendas and background material for committee meetings
Transcribe minutes and meeting correspondence
Serve as back-up to the receptionist in answering the phones, responding to inquires, routing calls, opening, and distributing mail
Membership Coordinator Examples
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Membership Coordinator Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of membership coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for membership coordinator
- Develop and implement annual calendar of programming
- Reinstate Associates Acquisitions Program
- Follow up on membership renewals
- Create and send out donor thank-you letters, annual appeal mailings, postcard mailings, member letters and renewal letters in a timely fashion
- Assist the Membership Director with daily follow-up of new Member candidates
- Ensure accuracy and completeness of all data related to CAQ and AQC firms and firms’ employees
- Maintain and analyze pipeline of potential candidate firms to identify “key” firms and assist in moving firms through the pipeline
- Maintain scheduled contact with all firms and maintain close relationship with other SCO teams to ensure the appropriate handling of membership applications
- Develop and maintain reporting metrics to gauge process effectiveness
- Represent the SCO team in Field Service Initiative performance discussions
Qualifications for membership coordinator
- Serve as an SCO management representative in inter-departmental planning/coordination meetings
- Develop and implement strategies to increase new memberships that are essential to hitting annual new member goal
- Develop marketing strategies to increase ancillary revenue such as product sales, sections and CPExpress
- Implement a Sections and Credentials renewal campaign
- Train and supervise a temporary dues class each spring including developing training materials
- Coordinates invoicing and supervises collection
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Membership Coordinator Job Description
Job Description Example
Our company is looking to fill the role of membership coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for membership coordinator
- Serve as the point person for all membership-related duties and inquiries
- Expand new membership and hold a minimum 80 percent retention rate of existing membership
- Track progress with prospects and leads, communicate successes and failures
- Ensure new and existing members are signed up for benefits, including listservs and PS Magazine
- Maintain prospect database (Hubspot) and manage new member information (YM)
- Manage Supplier Referral requests via email and telephone
- Own membership year-round engagement plan and ensure communication timelines
- Coordinate and engage membership committee / board / senior staff team members at appropriate times to drive membership sales
- Develop an understanding of new member segments and growth opportunities
- Network at industry-related tradeshows and conferences in order to generate new member interest
Qualifications for membership coordinator
- Develop and implement membership strategy
- Manage and maintain the organizations membership database
- Create and distribute weekly membership e-newsletter
- Create and distribute annual vendor member directory
- Develop and implement the organizations overall brand strategy
- Create and execute marketing plans for all organization programs and events
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Membership Coordinator Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of membership coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for membership coordinator
- Coordinate editorial, design and production of organizations bi-monthly publication
- Support and maintain relationships with the organizations allied members and industry partners
- Interact with Board of Directors as staff liaison for Membership and Events / Marketing committees
- Maintain first-rate customer service as the front-line contact to association clients and members
- Coordinate and execute membership renewal programs and identify opportunities to market and promote membership to potential new members
- Oversee the membership and month-end reporting processes
- Assist in the production of member communications, to include drafting and editing newsletters and e-alerts
- Assist with website and social media content management
- Coordinate and assist with conference and meeting responsibilities
- Serve as liaison to various association committees and provide support to volunteers
Qualifications for membership coordinator
- Enthusiastic, positive attitude, strong work ethic and team player essential
- With executive director and manager, review monthly financial statements and participate in the development of the annual budget, monthly financial forecasting and annual audit activities
- Assists with sales and marketing
- Three years of membership or customer service experience
- Experience working with a membership database (iMIS experience is a plus)
- Must be energetic, self-starting, and dedicated to the work of the organization
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Membership Coordinator Job Description
Job Description Example
Our innovative and growing company is looking for a membership coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for membership coordinator
- Assist with sales and membership and outlet events
- Handle RSVP lists for member events, confirmation, greet and check in members at Prospective Member Parties
- Applies advanced knowledge in administering day-to-day activities of the Hotel Front Desk
- Assists in Hotel Group Management
- May supervise, plan, schedule and review the work of front office staff as it relates to membership data entries to assure that the membership module of Northstar is kept up-to-date
- May develop innovative measures and ideas outside of standard procedures to improve and update the Athenaeum website
- Participates in special department projects assigned by Director
- Assists in any other tasks as assigned by the General Manager and the Director, Hotel Operations and Membership
- Audit all banquet charges miscellaneous charges that are posted to master accounts for accuracy
- Handle correspondence and communication to customers, corporate office, our owners regarding billing matters
Qualifications for membership coordinator
- Bachelor’s degree and/or two - four years relevant work experience
- Be experienced in handling a wide-range of responsibilities, be exceedingly well organized and demonstrate exceptional attention to detail
- Have outstanding written and oral communications skills
- Possess the ability to prioritize, plan, organize and carry out multiple assignments simultaneously and work effectively to achieve multiple objectives within a time-sensitive framework
- Experience communicating, coordinating and collaborating with volunteers, staff and/or members
- Possess a high-level of professionalism and confidentiality while remaining flexible, proactive, resourceful and efficient
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Membership Coordinator Job Description
Job Description Example
Our growing company is hiring for a membership coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for membership coordinator
- Directing core team members and vendors to develop, provide input and oversight of program content, toolkits and other various related program materials
- Manage day-to-day program logistics
- Participate and present information in all program related internal and external meetings
- Works within budgetary guidelines, is proactive, and works collaboratively in being a part of USS and achieving the greater goals of the organization
- Helps plan item specific budgets with the Events and Programs Director
- Demonstrates and respects fully USS budgetary policies and procedures
- Produces timely and accurate item specific expense, budget, and status reports as required
- Provides recommendations and input with regard to various budgetary efficiencies and execution when/where possible
- Assists the Director of Finance with monetary distributions to athletes and federations during the season
- Maintain address changes as current and timely
Qualifications for membership coordinator
- Must be proficient in the tactical use of core platforms (Facebook, Twitter, blogs, YouTube)
- Candidate will be asked to provide examples of professional-related success, leveraging tools to effectively engage with key audiences on behalf of a brand/client/organization
- Willing to work flexible hours as this position entails working evenings, weekends (Saturday and/or Sunday) and holidays
- Must have strong project and time management skills
- Need a strong understanding of budget administration and forecasting
- Strong customer service, communication and organizational skills with great attention to detail