Associate Program Manager Job Description

Associate Program Manager Job Description

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Associate program manager provides leadership to the Program Management team to further develop the Program Management role, processes and operations.

Associate Program Manager Duties & Responsibilities

To write an effective associate program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included associate program manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Gather requirements - Document and organize business, technical, and functional requirements for new projects
Commit to quality - Ensure that solutions are of high quality and be willing to challenge the status quo when necessary
Play nice
Proactively monitors project progress to achieve deadlines and results
Design programs and rule sets for competitive collegiate tournaments, working with stakeholders in the game teams, eSports, and integrated marketing
Build consensus and visibility in the design process for key stakeholders across the organization, gaining the support necessary to see projects through to completion
Manage expectations, milestones, and deliverables for relevant programs
Create, track, and report on program budget projections
Develop management-level reports tracking against key objectives and program KPIs
Oversee all tournament-related communications (including announcements, schedule updates, ) with players and operations staff

Associate Program Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Associate Program Manager

List any licenses or certifications required by the position: PMP, PMI, ITIL, EMT, PRINCE2, CAPM, SW, CHCP, CE, CME

Education for Associate Program Manager

Typically a job would require a certain level of education.

Employers hiring for the associate program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Engineering, Education, Project Management, Marketing, Business/Administration, Technical, Management, Design, MBA

Skills for Associate Program Manager

Desired skills for associate program manager include:

Processes and tools
Program assigned to them and be actively learning the program management discipline
SNC program management philosophy
USAID
Excel
New product development methodologies an asset
DFID
Healthcare environment and experience working with healthcare professionals
Preferably physicians
Data Center Operations and System configurations

Desired experience for associate program manager includes:

Lead a team of admins for tournament operations, inbox monitoring, and live support
Drive the hiring, training, feedback, and review process for tournament admin teams
Help coordinate onsite logistics for live events including production, broadcast, equipment, IT, promotion, staffing, player travel, and tournament administration
Research and collect web requirements for site monitoring, database upkeep, and stat aggregation
Define web functionality requirements for online competitions and act as the day-to-day stakeholder for relevant web platforms
Train quality assurance (QA) staff to properly test new web features on online competition platforms

Associate Program Manager Examples

1

Associate Program Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of associate program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for associate program manager
  • Identify new opportunities for organic traffic growth
  • Work closely with software engineers and their code prior to its release
  • Provide feedback, guidance and requirements for projects across our digital properties
  • Partner with several outside agencies and vendors who provide support to the SEO Program
  • Help teach and train the broader organization on SEO best practices
  • Build dashboards and metrics to accurately represent results
  • Conduct tests and research to prove or disprove hypotheses related to technical SEO
  • Proactively stay at the forefront of the SEO industry and its constant changes through personal development, networking and training
  • Deliver key platform features or enhancements to existing systems, owning the complete lifecycle while working closely with partners across all of Blizzard
  • Assist in providing strong leadership, project planning and management to visible, complex projects successfully driving team execution and ensuring expected results
Qualifications for associate program manager
  • Excellent written, verbal, and interpersonal communications skills in English
  • Familiarity and experience working in an Agile environment with Scrum and Kanban teams
  • Understanding of Product Management methodologies
  • Comprehensive knowledge of eSports
  • Dependable and self-organizing, with the desire to own and drive team efforts
  • Bachelor's degree in finance, economics, accounting or other quantitative field
2

Associate Program Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of associate program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for associate program manager
  • Associate Program manager for Automotive electric devices (Motor, Inverter, OBCM, Battery Pack, Drive Unit, ) is responsible for supporting program manager in development timing & deliverables, HW issue resolving, issue review with customer and provide the required test results to launch program successfully
  • Directs and coordinates activities of program personnel to ensure programs progress on schedule and within budget while meeting established customer requirements
  • Drives the planning and implementation of multiple programs across the organization
  • Responsible for taking and reporting minutes, arranging meeting, controlling documents and monitoring work breakdown schedule tasks
  • Introduce concepts of new style of talent and culture through adoption of tools and approach like Dojo, Kanban
  • Manage preparation of customer visits - presentation, agenda
  • Manage on-time-delivery (OTD), Customer Monitor (RYG) and Customer Satisfaction Survey data and reporting with Program Management (PM) team and site staff
  • Maintain weekly consolidated site program summary
  • Maintain and update the monthly operations site/program overview for Monthly Operations Review
  • Maintain the Customer Focus Team (CFT) matrix for the site
Qualifications for associate program manager
  • Experience administrating large tournaments with 1000+ players
  • Experience developing rule sets for eSports competitions
  • Experience developing budgets, coaching, supervision, staffing, project management, process improvement, tracking budget expenses, self-development, and planning
  • Strong understanding of financial policies and procedures
  • 5+ years’ experience in digital media / marketing, with experience in scaled product and platform management
  • Project management and organizational prowess
3

Associate Program Manager Job Description

Job Description Example
Our company is looking for an associate program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for associate program manager
  • Run, analyze and communicate on necessary reports in support of Program Management activities
  • Overdue AR follow up with customer contact
  • Providing day to day leadership and program management excellence for the programs he/she oversees
  • Serve as the point of contact and subject matter expert on all business related issues and questions to organizational leadership and clients
  • Act as a point of a contact for programs, initiatives, and operations for an assigned area
  • Support program communications including meetings, agendas, and materials to keep relevant stakeholders informed and engaged
  • May manage policy controls, process metrics, and integration with other functional teams
  • Track, measure, and report program impacts, performance issues, and risks
  • Support management and mitigation of project operations risks and issues
  • Create consolidated program status reporting and review program status to identify issues
Qualifications for associate program manager
  • Content marketing and client-supporting experience preferred
  • Proficiency with MS Office Suite and experience with MS Project
  • Proofreading, editing, interpersonal communication, and project management skills
  • Must be able to work both independently and as a member of a team
  • Ability to work in a fast paced high touch environment
  • Most have 5 years of work experience at an agency or in house marketing team
4

Associate Program Manager Job Description

Job Description Example
Our company is looking to fill the role of associate program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for associate program manager
  • Benchmark culture and employee engagement best practices and competitors within the industry, nationally, and globally and stay informed of competitors
  • Support special projects and other responsibilities, as needed
  • Serve as a subject matter expert when speaking to IT and Telecom executives
  • Responsible for independently defining and managing necessary projects to meet client or internal needs
  • Perform additional tasks and responsibilities as needed
  • Maintains awareness of the current industry environment that shapes opportunities for client solutions
  • Assists Project Managers with day-to-day project management tasks or leads small and mid-sized tracks/projects
  • Assists Project Managers in managing client relationships and preparing for client meetings
  • Ensure proper visibility and communication within the organization
  • Develop resources for MCI goal execution (presentations, timelines, and internal/external channel communications)
Qualifications for associate program manager
  • Identify and analyze data to isolate issues, develop solutions and prioritize opportunities for Associate and Seller experience improvements
  • Ensure Associate Experience engagement programs effectively scale to meet the needs of the rapidly growing business, including identifying new ways to improve Associate experience across our Global Network
  • Experience supporting developing operational process and technologies to drive excellence
  • Experience working with contact centers globally
  • HR or Employee relations background/knowledge
  • Experience in employee survey or customer satisfaction survey initiatives
5

Associate Program Manager Job Description

Job Description Example
Our company is looking to fill the role of associate program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for associate program manager
  • Analyze results of market research, contribute to plan development and implement the programmatic elements
  • Serve as a liaison across the organization and coordinate with MCM cross-functional teams and affiliates to ensure programmatic support of initiative strategies and tactics
  • Volunteer engagement support
  • Conference planning and management
  • Daily and on-going client communications
  • Analyze operational, supply chain and materials management data to identify potential problems
  • Highlight current showstoppers for engine and NMA deliveries
  • When needed, drive organizations to close showstoppers
  • Highlight long term showstoppers for engine and NMA deliveries
  • When needed, work with organizations to implement a plan to ensure closure
Qualifications for associate program manager
  • Required bachelor’s degree in electrical or mechanical engineering
  • At least 2 years of experience with HW automotive development is preferred
  • Automotive & xEVs experience is preferred
  • OASIS database approval as an AEA Lead Auditor for AS9100 as a minimum, and AS9110 and 9120 a plus
  • Work with leadership teams on driving actions and change to impact employee experience
  • Partner with communication and work with leadership teams to ensure appropriate Connections communication

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