Localization Program Manager Job Description
Localization program manager
provides analysis localization projects and improve internationalization/localization approach and must maintain traceability of all changes taking place during all project phases.
Localization Program Manager Duties & Responsibilities
To write an effective localization program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included localization program manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Define, implement, and maintain a best-of-class localization process and practices that will assist with the localization of new products, and product updates
Identify localization risk and manage the risk
Function as a business partner with internal stakeholders by driving the implementation of optimal workflows and defining localization strategies for your program
Manage project cost within your localization program
Monitor and analyze performance of vendor partners through evaluations and other KPIs
See your day to day work have a direct impact on hundreds of millions of customers across the globe
Be part of a global team that works closely with our colleagues in the United States, Europe and Asia
Create tools and solutions to help validate the quality of our localized products & services in a data-driven environment
Build expertise and help to bulletproof the localization system to prevent bugs at source
Work closely with other functions and with the supply chain to optimize and scale the localization systems
Localization Program Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Localization Program Manager
List any licenses or certifications required by the position: PMP, PRINCE, PMI, CMM, PM
Education for Localization Program Manager
Typically a job would require a certain level of education.
Employers hiring for the localization program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Linguistics, Computer Science, Engineering, Management, Project Management, Technical, Languages, Business, Communication Studies, Technology
Skills for Localization Program Manager
Desired skills for localization program manager include:
Internationalization and localization
Industry standard localization tools
Amazon Web Services
Cloud Computing concepts
Coding/scripting
Kaizen
Second language
Six Sigma
Agile and other data-driven approaches to eliminating defects
HTML/XML
Desired experience for localization program manager includes:
Bachelor's degree or foreign language equivalent in English, translation and/or a relevant technical field
Project management experience working in Localization industry preferred
Familiarity with industry standard Translation Tools (Trados, Passolo)
Must be able to take responsibility for completion of a project with multiple components and work collegially with other functional teams to ensure projects meet deadlines and budgets
Experience as a localization engineer or localization QA engineer is highly desired
Experience to adapt the I18N/localization process of software UI, Online-help, documentation through certain work flow and tools
Localization Program Manager Examples
1
Localization Program Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a localization program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for localization program manager
- Coordinate tasks relating to on-boarding of onsite vendor workers
- Monitor and track escalations submitted
- Coordinate and document day-to-day operations in vendor meetings, programs and services
- Document vendor agreements and workflows for the Localization team for purpose of training or work guidance on vendor-related topics
- Develop and organise online language training programme curriculum for linguists
- Work with the Localisation Vendor Manager on a strategic level, to plan and implement service objectives in a local/regional setting
- Engage with International Product and Engineering teams to drive localization requirements
- Lead and work as part of a virtual team to coordinate and deliver localization projects
- Define and drive localization standards for specific areas of technology
- Deliver high quality localization projects on time and within budget, across all required languages and locales
Qualifications for localization program manager
- 5 years of work experience in a collaborative environment
- Localization industry expertise
- Training programme management
- Engage with translation vendors, driving resource allocation and escalations for all assigned projects across supported languages
- Advise on any potential issues resulting from localization errors, cultural differences across new and existing languages, managing interdependencies, and the prioritization of linguistic bugs and work items
- Manage and interact with internal stakeholders including Int’l engineering, Int’l product management, QE, and customer care
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Localization Program Manager Job Description
Job Description Example
Our company is growing rapidly and is hiring for a localization program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for localization program manager
- Work to drive localization process improvements and help bring awareness of localization best practices to the larger organization
- Participate in team-wide initiatives to improve, localization standards, tools, reporting, translation quality, vendor management, and process innovations
- Serve as the liaison with participating international distributors to ensure their localization business needs are understood
- Create/refine localization strategy to best meet the needs of those distributors within the operating parameters for localization already in place
- Ensure needs are communicated to product management and development staff
- Serve as the liaison with other product managers to ensure localization strategy is part of the initial product strategy
- In collaboration with localization production team, coordinate with development to ensure all products, apps, templates, SDKs, web sites, are internationalized from their inception
- Analyze data from surveys, web usage, and other sources to best understand where localization is having the most impact
- Define a localization ROI based on benefits communicated by distributors currently participating in the Centralized Localization Program
- Responsible for the overall direction, coordination, and evaluation of translation operations functions (internal and external translators) including full accountability for setting and achieving operational goals, strategic planning, analysis and forecasting
Qualifications for localization program manager
- Experience with agile software development methodologies and tools is required
- Experience with web development technologies and tools (front-end and back-end), project management tools, Microsoft Office, and scrum tools
- In-depth knowledge of translation tools, processes, and localization project management is preferred
- Past experience managing localization vendors is required
- Knowledge of languages other than English is preferred
- Experience in field of localization
3
Localization Program Manager Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of localization program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for localization program manager
- Collaborate with Senior Leadership to develop operating plans
- Coordinate development efforts across multiple teams in multiple locations even when not directly responsible for the remote development teams
- Manage program cost within your localization program
- Experience in setting up, testing and administering translation management systems (WorldServer strongly preferred)
- Update and maintain all vendor contracts for the Globalization team
- Normalize key business requirements across vendors
- Track vendor performance through data and metrics
- Structure quarterly vendor QBRs as a strategic conversation on vendor performance and business opportunities
- Create a single website for all localization vendors
- Work cross-functionally with data, business, and engineering teams
Qualifications for localization program manager
- Experience communicating with a network of international distributors
- Ability to coordinate people and technical resources from multiple areas of the company
- Bachelor's or master's in business, computer science, GIS, or related field, depending on position level
- Commitment to global excellence
- Basic knowledge of the ArcGIS platform
- Proven analytical and quantitative skills ability to use hard data and metrics to back up assumptions and develop project business cases and deciding the right priority
4
Localization Program Manager Job Description
Job Description Example
Our company is growing rapidly and is looking for a localization program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for localization program manager
- Partner with product managers to consider a comprehensive set of data, input and criteria such as addressable market size, revenue and market share trends, competitive landscape, go-to-market strategy and product internationalization readiness, impact on sales for a given country and contractual requirements to understand globalization requirements
- Work with product development teams, localization engineering team and vendors to manage the end-to-end localization schedule and deliverables
- Develop project plans and workflows, managing time, budget, resources and quality control
- Analyze localization project risk, and define mitigation actions for identified risks
- Work with language service providers (LSPs) for software UI and documentation translation, including product supporting content such as training and tech support articles
- Keep abreast with localization industry trends and news for continuous improvement of localization practice
- Work with third-party vendors and Puppet product, engineering, and marketing teams to ensure proper and timely translation of multiple products and supporting materials (docs, education materials)
- Engage and build relationships with cross-functional teams and stakeholders to ensure localization requirements are implemented and localization process is well understood
- Gather product translation requirements, estimate translation costs, generate purchase orders, and manage vendor invoicing
- Identify, prioritize, and track progress of issues affecting localization and report status to stakeholders
Qualifications for localization program manager
- Experience influencing best practices within your team
- Experience with using content development and localization tools, experience managing strategic content development and/or localization programs
- Bachelor's Degree in Localization Project Management, International, Communication Studies or equivalent experience still applicable
- Fluency in a non-English language is a plus
- 2+ years of vendor management experience on the client side
- Experience creating contracts (from RFP to signature), working closely with internal and vendor Legal teams
5
Localization Program Manager Job Description
Job Description Example
Our growing company is looking to fill the role of localization program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for localization program manager
- Perform reviews and checks at various stages of the process to ensure quality and accuracy
- Manage translation memories and bilingual glossaries
- Work with our user community to establish new language teams and grow our community-contributed localized content
- Continually improve processes for localization
- Manage end-to-end localization programs
- Continuously provide feedback to evolve our localization process and tools to adapt to changing needs
- Work with the various cross-functional teams to ensure the localization process runs smoothly and on schedule, as part of the overall release process
- Champion localization requirements to tool development teams
- Conduct localization testing for projects and features assigned by QA manager, including creating test plans/cases, taking screenshots, managing screenshot reviews, managing string reviews, performing end to end testing, reporting functional and linguistic bugs, and validating bug fixes
- Bridge between local development and QA teams with remote localization testing teams by providing information and data necessary for localization testing
Qualifications for localization program manager
- Localization industry expertise and strong knowledge of the localization vendor landscape
- Experience setting up program/project metrics
- Proficiency with Adobe Creative Suite (primarily Acrobat)
- Fluency in a language other than English a plus
- Experience with Salesforce Knowledge a plus
- Extensive experience managing subtitling or dubbing workflows, preferably for the entertainment industry