Commercial Program Manager Job Description

Commercial Program Manager Job Description

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Commercial program manager provides a deep understanding of technologies like AWS (pre) and Azure, as well as the attached Professional services like Assessments, migrations and Managed services.

Commercial Program Manager Duties & Responsibilities

To write an effective commercial program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included commercial program manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Help shape the HR strategy for the Commercial Bank
Identify and develop HR program changes that make sense for the Commercial Bank
Lead and track all HR projects/programs across the Commercial Bank
Identify and manage HR priorities for Head of Commercial HR and HR Team Leaders
Lead a team of analysts to conduct analysis leveraging HR and Commercial data
Identify trends, synergies, and opportunities from analysis that will shape recommendations for future HR initiatives
Consult with Commercial Bank clients to understand needs, build support for HR programs and deliverables and drive smooth implementation and execution of HR programs and services
As necessary, provide HR Business Partner support to clients to ensure best in class HR client service for the Commercial Bank
Assist with and coordinate preparation for supplier onboarding campaigns
Interact with outside call center partner(s) to ensure campaign metrics are being accurately tracked and campaign goals are being achieved

Commercial Program Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Commercial Program Manager

List any licenses or certifications required by the position: PMP, PMI, DBS, SPHR, PHR, CRM, CIP, CAIB, JC, AGILE

Education for Commercial Program Manager

Typically a job would require a certain level of education.

Employers hiring for the commercial program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, Business/Administration, MBA, Technical, Finance, Marketing, Management, Business/Management, Accounting

Skills for Commercial Program Manager

Desired skills for commercial program manager include:

How to manage and maximize shared services resources
Strong written communication skills
Cloud platforms like AWS
Experience in Scrum/Agile
Industrial automation market
Microsoft Azure
Software development practices
Collaboration applications like Tableau
Customer relationship management and other reporting
DHL operations

Desired experience for commercial program manager includes:

Interact with Acquiring Banks and Independent Sales Organizations (ISO’s) in order to promote acceptance with specific supplier onboarding prospects
Use CRM and other applications that support supplier onboarding efforts
Track campaign progress and provide routine campaign progress reports
Acquires and maintains a deep understanding of the strategies, priorities and issues
Provide timely reporting to external requests and internal regional groups
The candidate will interact with various levels of management across the organization with external clients and partners

Commercial Program Manager Examples

1

Commercial Program Manager Job Description

Job Description Example
Our growing company is hiring for a commercial program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for commercial program manager
  • Operates with minimal supervision and able to make informed, well-reasoned decisions independently
  • Manage business unit resources in order to effectively meet regulatory deadlines
  • As applicable, provide adequate supervision to ensure associates are adequately trained with regard to identification of reportable loans and proper methods for assessing, recording and documenting requirements
  • As appropriate, provide guidance and support with regard to the administration of the Program
  • Establish collaborative relationships with stakeholders in SMI (customer segment marketing, product management) and Commercial (field/office-based sales, specialty sales) areas to align campaigns with commercial objectives and ensure sales channel relevancy
  • Ensure local campaign effectiveness by teaming closely with Commercial stakeholders, providing all necessary elements for execution (leads, training, digital marketing, print collateral, ), and conducting field-based activities with Sales where needed
  • Develop and maintain metrics and dashboards to measure campaign effectiveness based upon sales and marketing objectives
  • Obtain knowledge of local market trends, research needs, and competitive landscape via field-based intelligence and customer-facing activities
  • Management of suppliers to deliver motherboard and electrical subsystem components meeting HP cost, schedule, and specification requirements subsystem supplier design guidelines
  • Ensuring program meets cost, schedule and technical requirements
Qualifications for commercial program manager
  • Excellent business ethics is required and the successful candidate will have experience and demonstrated success in the above listed core competencies
  • Focus on individual development
  • Collaborate with colleagues to get things done
  • Bring clarity to ambiguous situations
  • Demonstrate strong knowledge of Treasury Services products, strategies, and the current regulatory landscape
  • Prior Fair Lending Analysis and/or HMDA and CRA (including community development loan reporting) program management experience
2

Commercial Program Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a commercial program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for commercial program manager
  • Leading discussions with internal and external customers on program performance
  • Coordinating closely with technical and production staff for program execution
  • Establishing strategic objectives for programs, including continuous improvement initiatives
  • Leading a diverse multi-functional team across multiple sites and ledgers
  • Acting in a professional manner that facilitates getting results, while building and maintaining an effective team
  • Supporting proposal activities, including proposal development, operating budgets and financial terms/conditions of contract
  • The basics of Commercial Project Management
  • Key financial metrics pertaining to Projects
  • Ability to accurately forecast a Customer Project
  • Learn how to manage & forecast cash
Qualifications for commercial program manager
  • Previous experience with executive dashboard reporting
  • 1-3 years of relevant management and operations experience in program area
  • Proven ability to gain cooperation of others, conducting presentations of technical information concerning specific projects/schedules
  • Requires a bachelor’s degree in business, a related field, or equivalent, and familiarity with the program area
  • MBA or working towards a professional designation
  • Demonstrated experience in the development and execution of tactical marketing programs
3

Commercial Program Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a commercial program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for commercial program manager
  • Measure and manage the project deliverables
  • Initiation and implementation of new processes
  • Understanding various Project Management tools, Team Center, Primavera, Microsoft Project
  • CRM Systems – SalesForce.com, Philos
  • Collaboration with other functions (legal, sales, finance, project management, business development, procurement, manufacturing, logistics, and engineering)
  • Create, socialize and execute Engineered Systems Global Commercial Engineering tools and process roadmap (CPQ)
  • Partner with our digitization team to develop and leverage next generation architecture, and migrate “off-line” and disconnected tools into one streamlined and connected tools platform
  • Manage Commercial Engineering tools related Training and the Regional Champions Program
  • Document Commercial Engineering Tools process, policies and technical configuration
  • Assist in researching and documenting state by state requirements (title insurance rules/rates, search standards/marketable title, escrow practices, acceptable fees)
Qualifications for commercial program manager
  • Creative, enthusiastic, and team-oriented in solving problems and finding solutions
  • Previous experience in product management, marketing, and/or sales in a technical environment
  • Knowledge of Academic and/or Pharma applications and workflows
  • Demonstrated skills in alignment, development and execution of sales or marketing campaigns
  • Experience with the ODM development model preferred
  • You have an understanding of software development lifecycles
4

Commercial Program Manager Job Description

Job Description Example
Our growing company is looking for a commercial program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for commercial program manager
  • Develop goals and execute performance appraisals for direct reports
  • Mentor, role model, and career development to the PMO direct reports and colleagues
  • Guides large cross-functional team through Product Development Process including commercialization with Product Management
  • Utilizes project tools, reporting, and document management systems effectively for scope, schedule, budget, resource, and quality management for program execution
  • Identifies and creates strategies for risk mitigation and contingency planning
  • Establishes and maintains an effective system of communication throughout the Program Management organization and with the other Program Stakeholders
  • Define, sponsor, and deploy process improvements to improve program/project execution and overall quality/customer satisfaction  
  • Drives and directs issue escalation and resolution
  • Liaises with senior management in key stakeholder groups
  • Build program management structure and drive complex Client Master Data migration project, including interfacing with Corporate, CB Technology (Master Data Management development team) and CB Client Data Management
Qualifications for commercial program manager
  • Lead positively and energetically by example
  • Set and balance strategic and tactical priorities for multiple audiences constructively
  • Think analytically and drive data-driven decision-making
  • Explore technical issues and drive issue resolution
  • Analyze data related to complex business issues and present findings
  • Manage cross-functional teams, often managing both “up” and “across” the organization
5

Commercial Program Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of commercial program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for commercial program manager
  • Ensures all functions remain on schedule and issues get resolved or escalated
  • Responsible for program is competition
  • Collaborates with core team to develop solutions and leads project team through implementation and completion
  • Responsible for reporting status of individual and groups of projects and programs
  • Provides appropriate levels of detail, and summarizes complex issues succinctly
  • Manages internal and external relationships in support of program
  • May contract and manage vendors
  • Serves as the primary client contact and escalation point for any staffing, bandwidth or delivery issues
  • Identify new strategic opportunities for CSI based on market and internal analysis and shape CSI strategic priorities
  • Drive CSI roadmap development periodic reviews of roadmap priorities against goals
Qualifications for commercial program manager
  • Set goals consistent with LOB objectives
  • Motivate direct reports, cross-functional teams and peer groups to develop stretch goals and execute to the goals
  • Strong communications skills, attention to detail and results oriented
  • Proven record of working with cross functional teams
  • 5+ years technology industry experience preferred
  • Knowledge of commercial sales motion

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