Business Program Manager Job Description

Business Program Manager Job Description

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184 votes for Business Program Manager
Business program manager provides expertise on all compensation programs globally, including base pay, incentive compensation, rewards and recognition practices, and performance management programs and systems.

Business Program Manager Duties & Responsibilities

To write an effective business program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included business program manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Maintaining mechanisms to understand privacy and personal information management practices across the businesses supported
Supporting and assisting the development of the “front-to-back solution” – including the To-Be Operating Model with the delivery and architecture teams and available subject matter experts
Develop and retain motivated and enthusiastic team members, developing the individual and the team and guiding outcomes or activities
Staff new project with Project Manager based on analysis of scope, inherent risk, complexity
Support the establishment of a new project (e.g., identify core project team members, project funding)
They will drive the implementation of the business strategy and vision through successful planning and execution of IVR projects
Serve as department liaison with key partners including EAR Marketing, public relationships, Bill and Pat's offices, others
Privacy reviews, consultations and support
Privacy training
General privacy awareness activities

Business Program Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Business Program Manager

List any licenses or certifications required by the position: PMP, PMI, CISA, CAMP, CSCP, CPIM, APICS, CAPM, PMO, JLPT

Education for Business Program Manager

Typically a job would require a certain level of education.

Employers hiring for the business program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, MBA, Computer Science, Business/Administration, Marketing, Finance, Management, Engineering, Technical, Leadership

Skills for Business Program Manager

Desired skills for business program manager include:

Practices
Procedures and principles of project management
Excel
PowerPoint
Industry trends and regulations
Compensation principles
Incentive programs highly desirable with experience in a Fortune 500 company
Sales motion
SQL
International business practices

Desired experience for business program manager includes:

Assemble executive / senior level program stakeholders to ensure the objectives and on-going status of regulatory projects are consistently communicated and issues are escalated in a timely manner
Lead and chair Working Committee and Operating Committees meetings for the program
Align with and support roll up into RTO stakeholder communications, dashboards and reporting
Produce executive / senior management level documentation covering scope documents, summary RAID logs, executive status reports / update presentations, executive summaries of meeting minutes, high level program plans
Manage day-to-day project management deliverables & governance across all aspects of project delivery – both business & technology – aligning with BMO corporate methodologies & standards
Conduct kick-off meetings to communicate individual roles and responsibilities and expectations to ensure that all team members understand the scope and objectives through each phase of implementation

Business Program Manager Examples

1

Business Program Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a business program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business program manager
  • Maintain all program documents kept in central repository (Team Room, Community, QMX ) for team’s reference
  • Identify relevant stakeholders to measure and review program success, outcomes
  • Manage relationships with a diverse internal/vendor ecosystem providing
  • Ensure contracts are conducted within the Federal Acquisition Regulations (FAR) standards
  • Be a subject matter authority on C+E’s Business and Industry solutions strategy
  • Enhance and maintain the Financial Planning product system, titled Advice Relationship Tracker (ART) and My Planning Reports tool, through production support, small enhancement releases and large-scale project work
  • Oversee impact analysis, communication and recovery from technical production issues
  • Actively manage work requests and team assignments while setting expectations with requestors
  • Provide or develop subject matter expertise of Financial Planning and supporting systems, eventually becoming a knowledge expert of the department’s functionality
  • Legal and technical project planning and management
Qualifications for business program manager
  • Proven track record of delivering complex BI projects
  • Excellent collaborative skills with ability to drive cross-team technical negotiations
  • Ability to design and manage end-to-end service telemetry, alerting and self-healing capabilities for platforms
  • Ability to drive service teams and own service reviews and corrective action plans
  • PMP, Lean six-sigma (preferred)
  • Be a core member of the cross-functional v team to define the scope, business objectives and required project results for integration of predictive analytics into modern marketing scenarios
2

Business Program Manager Job Description

Job Description Example
Our innovative and growing company is looking for a business program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for business program manager
  • Sales operations in relation to managing to stated metrics, identifying road blocks to achieving these metrics and driving required correction of errors efforts as required Primary EPG point of connection and leadership on operational selling
  • Assists in setting participation goals and define metrics for measurement
  • Oversee the release management lifecycle for the MOC / MOC On Demand products
  • Develop, socialize and implement a cohesive strategy for the WW OEM Licensing and Investments business desk
  • Implement a contract performance management and license compliance program
  • Foster a culture of smart risk taking, agility, and drive for impact through teamwork
  • Work with our product management teams during the design and build phases to ensure your products deliver on its intended value propositions
  • Managing strategic relationship with diverse, high-level stakeholders in one-on-one and large group meetings
  • Leading weekly meetings to track progress towards implementation and identify potential challenges or issues ahead of time
  • Overseeing and managing the initiative budget
Qualifications for business program manager
  • Work closely with corporate marketing groups to drive adoption of predictive capabilities through education, training and support, reinventing enterprise marketing operations as a result
  • Partner with the Marketing Service Centers for global field deployment of predictive analytics features within the modern marketing tools and processes
  • Understanding of the technical data flows in marketing systems, cloud and SaaS technical knowledge/depth
  • Skills in written and verbal communications, project management and executive presentation
  • Ability to develop and drive business results with internal stakeholders, leading through ambiguity and driving impact without authority
  • Ability to sell and evangelize
3

Business Program Manager Job Description

Job Description Example
Our company is hiring for a business program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business program manager
  • Perform investigation of production issues to determine root cause, workaround, and process correction/enhancements
  • Engaging and managing direct relationships with key stakeholders and end users throughout the project life cycle to ensure that solutions meet their business needs, maximize their productivity and are aligned with goals and desired business impact
  • Measuring impacts to kpis, productivity and end user satisfaction associated with process and systems changes enabled by Retail Services IT
  • Actively participate in RSIT feature teams prioritization of user stories, features and bugs issue triage discussions
  • Driving the prioritization process by which decisions are made around the final project scope and schedule
  • Develop next fiscal year planning guidance in Q4 based on key strategic meetings and communications, Q2/Q3 QBA, PRISM
  • Partner and support the CSS site leader (usually the seniormost CSS leader at a site) for ensuring an active local culture & affiliation portfolio including local site events, social gatherings, people updates, off –sites and retreats, cultural integration/ onboarding of new hires & MACH hires
  • Implement the FY Marketing Services planning requirements that enable the delivery of the of Marketing Services strategic plan
  • Culture & Leadership
  • Engineering System
Qualifications for business program manager
  • BA/BS in Operations, Business Management, Marketing, Computer Science, Data Science, Statistics, Engineering or related degrees, Masters level preferred
  • Maintain contractual data input and quality in accordance with MCIO business needs
  • General familiarity with policy compliance requirements (Global Readiness, Accessibility, SDL, ) is a plus
  • Attention to detail, ability to work in a fast paced environment and remain calm in stressful circumstances, and comfortable communicating to multiple audiences and settings (both large and small audiences, executives)
  • A strong drive for results and ability to work through conflict and ambiguity
  • Strong analytical background and experience working in a data-driven environment is a plus
4

Business Program Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of business program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for business program manager
  • You will work with a virtual team of product group and segment self-starters to publish cutting edge business licensing strategies that include Cloud, Hosting, Azure, Office 365, virtualization, and next generation volume licensing programs
  • Regularly manages programs and three or more concurrent projects within a program or portfolio
  • Develop and implement a system for functional self-assessments
  • Serve as the business point of contact for training, communications and change management related to policy, operational processes and controls
  • Support/liaise with internal audit, finance, corporate accounting and related groups to manage risk related to business owned operational or other non-finance functions
  • Document operational processes and procedures and business policies
  • Partner with finance, IT, operations and outsourced vendor relationship managers to implement and oversee business continuity plans
  • Experience with Cloud and Micro Services would be a plus
  • Update and maintain personnel records in proprietary databases as required
  • Support the development and deployment of all required trainings
Qualifications for business program manager
  • Supplier Strategy or Sourcing, Finance, Accounting, Business Analytics, Operations
  • Strong business communication skills, both written and verbal, and ability to successfully influence both colleagues and sr
  • Demonstrable technical understanding of developer frameworks, design patterns and tools
  • Experience with n-tier solutions
  • Flexible and works well in a virtual team environment
  • Excellent Communication Skills - spoken and written English, knows how to drive conversations to get things done
5

Business Program Manager Job Description

Job Description Example
Our growing company is looking for a business program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business program manager
  • Assist Project leads in ensuring the effective tracking and measurements necessary to effectively yield process savings from enhanced technologies or alternate workflows
  • Monitor the on-going performance of the business process by measuring its results, and verifying training effectivity
  • Analyze processes for sub-optimal performance, communicate findings clearly and effectively and make recommendations for improvement
  • Identify how enablement tools will support the execution of the business process and ensure system capabilities align to the business process needs
  • Responsible for the delivery of small to medium scope business projects of moderate complexity
  • Define the overall objectives and key deliverables for the business project
  • Provide leadership to business project resources in a manner that ensures timely delivery on commitments/tasks in support of broader business project deliverables
  • Collaborate closely with multi-disciplinary teams of business, design, and engineering to make ideas tangible versus theoretical and determine what work should be done to explore, test, refine, and recommend a final solution
  • Apply human-centered design and lean start-up processes that result in desirability insights and viable product, service or solution recommendations to deliver customer experiences that are simple, powerful, and exceptional
  • Work with partners to articulate the “Business Design Challenge” at the beginning of the project to ensure potential user and business impacts are relevant and defined early (e.g., what problem are we trying to solve? What impact do we want to have? What are possible solutions? What context and constraints do we need to keep in mind?)
Qualifications for business program manager
  • 5+ years of prior experience working in Corporate IT / heavy emphasis on data analysis and metrics development preferred
  • 2+ years project management experience in a consulting, operations and/or IT-related capacity Understanding of industry frameworks and methodologies desired, certification preferred
  • Proven experience of services and support experience
  • Experience with a large corporation focused on Marketing Operations (Customer Relationship Programs, Digital marketing tools and systems, Email Execution, Database Marketing, Campaign Analytics, List Pulls)
  • Bachelor’s degree in Business Administration, Communications, Liberal Arts or a related field is required or the equivalent combination of education and experience
  • 7-10 years of process development, workflow creation, business process documentation, operations, or applicable experience is required

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