HR Program Manager Job Description

HR Program Manager Job Description

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HR program manager provides local knowledge and guidance on Canada practices to HR CoE partners to incorporate into HR program and policy development.

HR Program Manager Duties & Responsibilities

To write an effective HR program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included HR program manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Facilitate development of program curriculum including working with senior managers across the LOBs to ensure content meets the needs of the CIB’s global business strategy Analyst/Associate career development
Ensure HR aligned service resources have properly completed all program requirements including the service charter, project framework, servicing mapping, business model development and inter-affiliate service agreements
Ownership of key employee information such as attrition reports, processing transfers and promotions
Develops and produces metrics and reports to leadership to illustrate resource time spent in various activities and projects
Responsible to oversee and manage the firm wide Inter Affiliate Services program and SOX program
Provide client support and training as necessary on all Inter Affiliate Service related matters
Drive global operational risk management initiatives for HR, such as global privacy law compliance and record retention initiatives
Creates and delivers presentations and facilitates productive meetings (both in-person and virtually) at various management levels up to Executive Level
Provides clear and concise documentation that supports the milestones of the project, represents key business decisions made, and obtains sign off from stakeholders
Have an opportunity to learn from mentors and coaches along the way

HR Program Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for HR Program Manager

List any licenses or certifications required by the position: PMP, PM, PMI, AWS, SHRM, HR, D&I, PHR, CIPP

Education for HR Program Manager

Typically a job would require a certain level of education.

Employers hiring for the HR program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, MBA, Human Resources, Graduate, Education, Business/Administration, Management, Human Resources Management, Project Management, Computer Science

Skills for HR Program Manager

Desired skills for HR program manager include:

Functions and industry trends
Talent management processes and methodology
Development
Employment laws and market practice within regional geographies
Key HR concepts and processes
Partners effectively with relevant stakeholders to incorporate local practice into project plans
Promotions
Trends in HR technology
Change management best practices
HR Operations

Desired experience for HR program manager includes:

Bachelor’s degree in business, communications, human resources, or related field, or equivalent required
Demonstrates superior execution and program management skills on engagements and projects, balancing the responsibility of multiple engagements simultaneously
A minimum of 5-7 years of experience in project management, process redesign and control frameworks including Inter Affiliate Services
Basic understanding of technology, systems and technology related processes
Ability to manage projects with core tools such as a project plan, an issues/risks list and regular team meetings
Bachelor degree or equivalent experience in Computer Science or related field

HR Program Manager Examples

1

HR Program Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of HR program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for HR program manager
  • Education and Enablement of regional CFHR readiness and execution, drive self-reliance
  • Provide program management support to drive Organizational Leadership Review’s (Performance Calibrations), for the businesses
  • Project Management - provide hands-on support and project management for deals from due diligence through integration phases
  • Partner with cross-functional HR teams to determine the appropriate employee transition/onboarding plan
  • Compensation Program and Tools Management - Own and drive the performance and scale of our compensation programs and tools
  • Compensation Programs Team – Be part of a team of compensation analysts that supports our global compensation organization and compensation planning tools
  • Communication & Training - Lead the efforts to develop a new training and communication strategy along with tools which will allow HRBPs, recruiters, managers and employees a better understanding of our compensation model
  • Compensation Compliance Strategy and Management - Design, implement and program manage compensation compliance processes and audit procedures including OFCCP, FLSA and Compensation Policies
  • Ensure M&A tools, best practices and lessons learned are documented
  • Design & implement an operating model for T&OC program & event deliveries, that enables us to scale deliveries worldwide, as the business demands grow
Qualifications for HR program manager
  • 3+ years of people management experience leading application support and/or implementation teams
  • Well-developed leadership and project management capabilities with demonstrated success completing multiple cross-functional, cross-business, and cross-cultural projects
  • Proven ability to effectively manage time and prioritize projects in order to meet established deadlines
  • Ability to breakdown high-level information into details, abstract up from low-level information to a general understanding, and ability to distinguish user requests from the underlying true needs
  • Ability to drive and challenge business on their assumptions
  • Track record of being the go-to person for designing functional and technical system solutions to solve business problems
2

HR Program Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of HR program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for HR program manager
  • Define standard operating procedures for all processes end to end with clearly defined SLAs
  • Manage T&OC event portfolio deliveries (budget, venue & logistics, registration, tracking, communications, show book)
  • Establish the annual delivery plan in partnership with the T&OC team, with the support of vendor partners Plan and forecast the events budget, monitor and control costs vs plan - maintain YOY cost detail and conduct analytics, ensuring increased efficiency YOY contributing to strong ROI Partner to identify and secure venues for face-to-face deliveries and ensure availability of logistical requirements based on specifications
  • Design and manage participant pre- and post-communication process in line with the event design by partnering with design teams - ensuring timely communications and responses
  • Create a show-book to document all event operations plans and make the same available to key stakeholders for the event
  • Lead program evaluation systems for participants, program owners - ensure accurate assessment of experience and impact (virtual, face to face, self-paced), and identify changes to be made for greater results
  • Establish measureable success factors for all programs (virtual, face to face, self-paced) and ensure team achieves them consistently
  • Conduct process and quality audits for the team to identify exceptions and build action plans to address
  • Design systems to monitor and control financial spend for the T&OC team and create visibility into forecasting and day to day management
  • Provide rigorous financial oversight Partner with GLD & GHRO to identify platform efficiencies, and proactively seeks out and engage with other thought leaders, both internal and external, to regularly inject new thinking, fresh ideas and approaches
Qualifications for HR program manager
  • 8+ years implementation and/or upgrade experience with PeopleSoft HCM solutions, ADP preferred
  • Proven ability to deal with and resolve ambiguity and to manage conflict
  • Self-starter with proven ability to anticipate problems and take proactive, decisive action, giving regard to the impact on the system, business needs and user population
  • Familiar with data privacy and other regulatory requirements
  • You have good presentation skills and have the ability to communicate at every level whether internally or externally
  • Working knowledge of Lean Six Sigma methodologies is preferred
3

HR Program Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of HR program manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for HR program manager
  • Attend all senior leader staff and planning meetings
  • Drive coordination and facilitation of the WWCS HR Monthly Business Review
  • Plan and facilitate the WWCS HR Q1/Q3 Annual Planning Meetings
  • Plan and facilitate the WWCS HR Q2/Q4 All Hands Meetings
  • Research and help author key narratives, including MBRs/QBRs, Strategic Planning Session Documents, and contributions to OP1/OP2 docs
  • Track WWCS HR goals in partnership with HR PMO Leader
  • Own WWCS HR Connections analysis, reporting, and action item follow-up
  • Streamline reporting for easy consumption and distill data for further deep dive and Sr
  • Respond to CS HR data/policy/practice inquiries on behalf of the HR Director
  • Support additional HR projects, as necessary
Qualifications for HR program manager
  • Extremely strong interpersonal skills, discretion, and judgment
  • Experience working in a collaborative role and in the application of influencing skills to achieve results
  • Ability to travel up to 10% (US and International)
  • Proven ability to build strong working relationships interact and present effectively with credibility at all levels of the organization up through VP level
  • Ability to think globally and adapt to differences among cultures
  • Demonstrate the ability to use both formal and informal influencing skills in a cross-matrix organization
4

HR Program Manager Job Description

Job Description Example
Our growing company is hiring for a HR program manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for HR program manager
  • Partner with peers across the center of excellence to ensure Performance and Career Development solutions are integrated and aligned with other processes and offerings
  • Partner with L&D to create tools, resources, and training to educate the organization on the Performance and Career Development process
  • Partner with Human Capital Insights to define and analyze metrics, measures and key analytics to assess effectiveness of the Performance and Career Development process
  • Act as a subject matter expert for the business for the Performance and Career Development process
  • Stay abreast of changes to, influence the direction of, and optimize Workday, as it relates to the Performance and Career Development processes
  • Build effective relationships with Employee Success Partners (HR Business Partners), leaders and other stakeholders at all levels of the organization to shape and inform the development of key talent initiatives
  • Managing the MITAS graduate development program
  • Working closely with the HR transformation project team to ensure Learning and Development needs are represented and incorporated in overall framework and thinking
  • Partner with business and HR teams to define and establish a long term strategic talent planning process and may include - identifying critical jobs, determining talent gaps, assessing internal external availability and developing long term plans to bridge the gaps
  • Manage talent exchange across geos
Qualifications for HR program manager
  • Attention to detail and able to work in an organized, independent way
  • High on analytical skills and ownership
  • Good communication skills in English (verbal & written)
  • Highly skilled in using Microsoft Office applications especially Excel and word
  • Deep in interest in data, extremely strong analytical and quantitative skills, and a track record for planning, doing and auditing work
  • The ability to work independently, take on responsibility, make decisions, and be quick of foot in a fast-paced, change-oriented environment
5

HR Program Manager Job Description

Job Description Example
Our innovative and growing company is looking for a HR program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for HR program manager
  • Streamline reporting for easy consumption
  • Establish the strategy for the Shared Services team influence the overall Operations & Technology priorities
  • Develop change management strategies and tactics to support the deployment of HR systems globally including communications, training, and production support
  • Execute project plans, secure resources, and drive change management strategies
  • Build processes and guidelines that provide subject matter experts with a variety of tools to implement and execute their own change management efforts locally
  • Identify measures to define progress and measure impact
  • Provide program leadership to change management team across multiple geographies and manage through a globally dispersed team
  • Develop and manage HR Programs and Initiatives
  • Program manage the execution of large scale HR projects or initiatives across the broader organization
  • Proactively manage risk and dependencies with key stakeholders
Qualifications for HR program manager
  • Identify bottlenecks to expansion projects, and drive cross-functional resources focused on eliminating them
  • Technical aptitude / Early adopter
  • Ability to multi-task, prioritize, and handle various program goals simultaneously
  • Able to communicate effectively, to structure complicated thoughts in a clear and concise manner and have an approachable personality
  • Proven time management skills are a must, as is the ability to work with minimal direction and balance competing priorities and customer needs
  • Candidate must be detail oriented, self-starter with proven written and verbal communication skills

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