Retail Program Manager Job Description

Retail Program Manager Job Description

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Retail program manager provides financial reporting to the following day-to-day accounting process/activities with relevant statutory and accounting laws & principles.

Retail Program Manager Duties & Responsibilities

To write an effective retail program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included retail program manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Develops an integrated plan that includes program deliverables, strategic alignment, total revenue
Partner with Product Marketing (footwear, apparel) and Sales to maintain up-to-date knowledge of product portfolio, account assortment plans, distribution strategies and sell-thru
Partner with Global Design to initiate briefs and execute retail programs by providing logistical support, coordinating distribution lists, account approvals and implementation
Collaborate with cross-functional business partners to build integrated plans & objectives inclusive of overall company and department strategies
Establish broad team and individual goals tied to Americas Retail Marketing vision & strategy setting benchmarks and paths for success
Develop annual retail field program strategy and plan, calendar and budget to support company, retail marketing and America’s vision and strategy
Manage wholesale partner relationships, expectations and product life cycles with key accounts such as Nordstrom, Journey’s, Zappo’s, Dillard’s, Whole Foods, Zumiez, key independent accounts
Expertise in hard and soft skills of project management – able to teach and coach others in complex situations and scenarios
Developing strong client relationships with the Retail stakeholders
Lead all aspects of the forecasting & distribution of POS materials for US account groups, communicating with key stakeholders in Retail Marketing and vendor base to ensure timely delivery of materials & services

Retail Program Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Retail Program Manager

List any licenses or certifications required by the position: PMP, SAP, SCRUM, ASAP, LEED, PMI

Education for Retail Program Manager

Typically a job would require a certain level of education.

Employers hiring for the retail program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, MBA, Engineering, Marketing, Continuing Education, Finance, Management, Education, Business/Administration, Computer Science

Skills for Retail Program Manager

Desired skills for retail program manager include:

Manufacturing and logistics principles
Accounting and financial reporting
Budgeting
Core retail brokerage channels
Internet and web infrastructure and capabilities
Microsoft Office applications and Project software
Most importantly call center and branch operations
Scheduling and process as they relate to corporate real estate
Agile scrum methodology
Applicable laws

Desired experience for retail program manager includes:

This position requires significant experience (10+ years) in design and construction with at least 5 years of program management experience within a corporate real estate environment
Communicate with Global regions as needed to keep them informed on in-store programs being deployed in the US, best practices in visual marketing/merchandising, and the direction of future shopper marketing programs
Serve as primary marketing liaison between marketing and sales team/retail accounts for adidas Golf and Ashworth, facilitating annual & seasonal marketing planning processes, opportunity recognition, solution implementation, communication & problem solving as needed
Work with adidas North America and adidas Global to present a consistent, cross-category brand voice at retail and leverage tools to tell tech/product stories (boost, clima)
Build and manage relationships with Client Business Relationship mgmt
Interface for the QA team with the Business relations ship mgmt

Retail Program Manager Examples

1

Retail Program Manager Job Description

Job Description Example
Our growing company is looking to fill the role of retail program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for retail program manager
  • Bring in thought leadership by working with the different COE’s
  • Manage Internal BA teams
  • Provide guidance to the QA teams on project requirements
  • Leads cross functional teams to deliver against a common set of objectives and program expectations
  • Interprets, understands, and communicates business objectives to team and stakeholders
  • Serves as primary escalation point for the cross functional team
  • Develops a long term strategy for program improvement, gathering input from extended stakeholders, prioritizing/sequencing improvements, writing details specifications and driving implementation
  • Applies proficient knowledge of core technology and/or functional area to coordinate program delivery, facilitate root cause analysis when issues arise, and effectively report on program status, risks and roadblocks
  • Facilitates dive deeps and complex analysis to understand variances to planned performance
  • Identifies areas for improvement and implements solutions to address root causes, partnering with a diverse set of teams to drive delivery
Qualifications for retail program manager
  • Positions will be based in the Bay Area, New York City and Toronto
  • 5 years of relevant work experience in an operations management, retail inventory management or supply chain role
  • Ensure up to date and accurate reporting on program/process metrics
  • Bachelor’s degree in business, engineering, hard sciences, marketing (analytics based) or related field is required
  • 5+ years professional experience in program management, project management, product management, process management, operations analysis, and/or engineering
  • Strong oral and written communication skills are crucial, the ability to think clearly, analyze quantitatively, problem-solve and prioritize
2

Retail Program Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of retail program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for retail program manager
  • Serve as primary marketing liaison between marketing and sales team/retail accounts for adidas Golf, facilitating annual & seasonal marketing planning processes, opportunity recognition, solution implementation, communication & problem solving as needed
  • Builds evolution of Americas Retail Marketing infrastructure of programs, teams, processes and procedures to optimize associate education, marketplace field coverage, and storytelling at wholesale accounts
  • Establishes broad team individual goals tied to Americas Retail Marketing vision & strategy setting benchmarks and paths for success of team members
  • Develops annual retail field program plans, calendar and budget to support company, Americas and Retail Marketing strategy
  • Establishes relationships with retail partners such as Journey’s, Zappos, Dillards, Bloomingdales, Lord & Taylor, Regional and Independent accounts to build winning solutions to increase sell-through
  • Develop backlog of simulations to build
  • Capture scenarios using off-the-shelf software and scrappily built tools
  • Define a scalable process to build simulations
  • Work with engineering team to build tools to automate the process
  • Manage end to end accounts payable process from vendor set-up to payment and monthly reconciliation with finance
Qualifications for retail program manager
  • Curiosity and ability to raise questions, bias for action, enthusiasm for continuous innovation
  • Solution driven approach to system and process
  • Kaizen event experience
  • 3+ years of leading cost-out and customer service improvements initiatives
  • Experience developing operational processes and in retail or similar field
  • Outstanding verbal and written communication skills, presenting to senior executives
3

Retail Program Manager Job Description

Job Description Example
Our company is looking for a retail program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for retail program manager
  • COF department coordination to create program support and delivery clarity
  • National support of specific technical areas commensurate with experience
  • Assist with refining and improving processes & reporting expectations for the BC&C program
  • Assist with alignment of COF resources to ensure timely decisions are made in support of project execution
  • Collaborate with Outsourced Project Management Leads to identify process improvement opportunities
  • Collaborate with appropriate partners to socialize and implement process improvement opportunities as appropriate
  • Identification/escalation of project risks and appropriate oversight of mitigation planning
  • Programmatic schedule monitoring to ensure key commitments are met
  • Programmatic budget management
  • Value engineering and schedule reduction opportunity identification and programmatic implementation
Qualifications for retail program manager
  • Experience utilizing and querying complex data sets to make fact-based recommendations
  • Experience with SQL or operational reporting using complex data
  • Bachelor’s degree or advance degree preferred in related field or equivalent
  • Advanced proficiency in capital accounting and project scheduling
  • Advance computer skills (Word, Excel, and PowerPoint)
  • Strategic Planning, Metrics and Regulatory compliance
4

Retail Program Manager Job Description

Job Description Example
Our company is looking for a retail program manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for retail program manager
  • In partnership with support teams, assist in development of analytics-based tools to empower improved construction management performance and efficiency
  • Change control oversight in partnership with the PMO when design standards change or projects encounter unforeseen challenges
  • Outsourced Partner oversight – workload management, performance/productivity/quality management, KPI definition & management
  • Project financial approvals, as required
  • Design change oversight – work with COF Design Intent and Application team on change requests
  • Relationship & Client Management - Influencing and communicating clearly and succinctly at all levels
  • Responsible for the acquisition, delivery, and growth of the TRS Inventory Intelligence solution portfolio at key retail accounts
  • Create multi-year customer program roadmaps to plan and outline customer growth strategies including benefit definition, ROI realization, and program expansion
  • Provide program delivery execution excellence and oversight across multiple projects
  • Work with other Senior Professional Service individuals to develop internal processes and initiatives to streamline delivery and operations
Qualifications for retail program manager
  • Facilitation experience at all levels of the organization
  • 3-5 years of retail marketing experience with 1-2 years of in-store visual marketing
  • Bachelors in Business, Instructional Design, Engineering
  • Ability to drive project success in an ambiguous environment
  • Previous Product or Program Management experience
  • Experience building macros, VBA, or writing simple scripts
5

Retail Program Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a retail program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for retail program manager
  • Develop and deliver customer facing sales and service presentations to executive level customer partners
  • Project management/execution and resource planning across multiple simultaneous projects
  • Communicate project status including risks and action items to drive completion in a timely manner
  • Manage resources, risks, and timelines to efficiently and effectively satisfy deliverables for retail customers
  • Collaborate with industry partners to define, develop and execute customized solutions for retail customers
  • Provide input on product functionality to meet demands of the marketplace
  • Foster strong internal stakeholder partnerships
  • Work closely with the global development team and POC from each division to create a prioritized, tactical plan to set and achieve goals
  • Manage the Retail and Grower Program - Coordinate portfolio offers across marketing
  • Serve as the focal point with the Fulfillment, Customer Relationship Management and Sales teams for questions and tools
Qualifications for retail program manager
  • High level of flexibility and strong work ethic
  • Master’s degree, preferably in finance, or MBA an asset
  • At least 1 year of experience in Real Estate Project Management
  • At least 1 year of experience in Client Management
  • At least 1 year of experience in Process Engineering
  • At least 1 year of experience in Vendor Management

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