Program / Senior Program Manager Job Description

Program / Senior Program Manager Job Description

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Program / senior program manager provides effective project management resources that employ practical, proven project management methodology, tools & techniques and implement new projects on-time and in a successful manner.

Program / Senior Program Manager Duties & Responsibilities

To write an effective program / senior program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included program / senior program manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Monitor active programs on an ongoing basis
Manage all aspects of the implementation of programs
Coordinate activities and communicate status among various stakeholders
Build customer confidence and establish an ongoing long-term partnership with the customer’s management team
Monitor ongoing customer contact and support to ensure complete customer satisfaction
Resolve day-to-day issues and answer client questions on a day-to-day basis
Report project progress, including deliverables, significant milestones, risks and mitigation strategies, to both customers and the management team
Create client report templates
Assist with development and modification of documentation as needed
Mentor and train associate program managers and program managers

Program / Senior Program Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Program / Senior Program Manager

List any licenses or certifications required by the position: PMP, PMI, ITIL, ISO, CCNA, CCENT, NIST, SSAE/SOC, DSS, PCI

Education for Program / Senior Program Manager

Typically a job would require a certain level of education.

Employers hiring for the program / senior program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Business, Technical, MBA, Management, Education, Business/Administration, Project Management, Mathematics

Skills for Program / Senior Program Manager

Desired skills for program / senior program manager include:

Competitive tear-downs and customer research to validate project priorities and direction
Performing market analysis
Excel
Mac and Android management
IOS
MDM spaces
SQL
This field and domain gained by experience in working on similar projects / programs
SAFe methodology
Good manufacturing practice for medical devices in FDA regulated environment desired

Desired experience for program / senior program manager includes:

Direct impact on engineering decisions based upon customer experience and data
BA/BS in Computer Science or related field required
5+ years of experience as program manager
Anticipates customer/partner needs, and proactively meets and exceeds customer/partner expectations
Excellent business judgment and the ability to simplify and communicate complicated concepts
Business intelligence tool user

Program / Senior Program Manager Examples

1

Program / Senior Program Manager Job Description

Job Description Example
Our growing company is looking to fill the role of program / senior program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for program / senior program manager
  • Coaches teams and mentor others in planning, organizing and coordinating their work
  • Implements metrics to drive continuous improvements
  • Demonstrates deep expertise on the VL / Commercial customer segment
  • Creates design options for functional areas that enable scenarios and clear requirements and ensures that scenarios are effectively explained and enabled across stakeholder, partner, and customer messaging strategies
  • Validates time estimates of others on the team and participates in design, code, and test planning and reviews across functional areas, understands the root causes of issues, and finds ways to resolve them
  • Identifies multi-product/service dependency issues and scheduling priorities, and establishes milestone exit criteria
  • Valuates data sources and research methods for use across the team and for individual projects and programs owned
  • Demonstrates an understanding of the product or service lifecycle software delivery methodologies and lifecycles
  • Work with cross system team owners to improve data quality and data relevance
  • Understand the various dependencies and relationships across the Volume Licensing ecosystem
Qualifications for program / senior program manager
  • Demonstrated project management oversight skills and experience
  • Experience in managing and implementing change, particularly quality improvement, process improvement, or pay for performance
  • Able to communicate effectively with all employees
  • Service driven with a strong customer orientation
  • 5 years of relevant software product design experience
  • Experience with sensors and cameras a plus
2

Program / Senior Program Manager Job Description

Job Description Example
Our company is hiring for a program / senior program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for program / senior program manager
  • Ensure that costs incurred are monitored against plans and realize benefits as planned as the program progresses
  • Plan the overall program from end-to-end
  • Monitor and report progress internally/externally
  • Take overall responsibility for the program plan
  • Ensure that the plan realizes benefits in the best way for the carrier organization and the customer
  • Approve the program plans of the program teams, negotiating work packages as required
  • Ensure the delivery of these work packages within the set time, quality, and budget constraints
  • Manage and resolve dependencies between the programs of the program
  • Report overall program status to internal/external stakeholders at regular intervals and on an ad-hoc basis
  • Interface and work with ADP’s Engineering and Technical Operations organization to define the processes, tools, and people requirements and the associated timing to meet portfolio objectives and commitments
Qualifications for program / senior program manager
  • Study/Certification in Program/project management disciplines
  • Study/Certification in Agile methodologies
  • Four-year college degree, or equivalent, in electronic, software or mechanical engineering or related technical discipline, plus a minimum of ten years of related technical or engineering experience including seven years of project engineering/management, program management or other supervisory responsibility
  • Advanced engineering degree or MBA is preferred
  • 10 or more years IT PM experience with 5 or more years IT PM experience within DOD or IC
  • Demonstrate expert-level knowledge in planning, directing, and managing projects/operations in an organization similar in size to CND
3

Program / Senior Program Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of program / senior program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for program / senior program manager
  • Reports on project status to program executive (regional director)
  • Develop and maintain a project scoreboard
  • Of the commercial LOS application
  • Process and procedure changes
  • Functional roles in support of the application
  • Execution of application testing
  • Demonstrated ability to hire and develop strong tech-operations team members and leaders
  • Manage ECG’s cross-functional privacy review process for new products, features, and services
  • Create and manage documentation of all ECG’s data management policies, practices, and procedures
  • Ensure ECG services comply with all internal privacy standards
Qualifications for program / senior program manager
  • Experience in finance and accounting environment preferred
  • BSc+ in Computer Science or Computer Engineering related studies and at least 6 years of industry experience
  • Experience working with both internal and external partners in engineering and non-engineering roles
  • Experience working with game partners will be considered a plus
  • 7+ years Program or Product Management experience
  • Experience shipping enterprise or consumer-facing software products or cloud services
4

Program / Senior Program Manager Job Description

Job Description Example
Our growing company is hiring for a program / senior program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for program / senior program manager
  • Independently engages additional resources as needed to address obstacles or delays
  • Adjusts the program per management guidelines as delays or obstacles are experienced
  • Demonstrates intermediate knowledge / application of Program Management techniques and approaches including familiarity with vocabulary
  • Effectively uses project management tools in scheduling and staffing plans, with an understanding of task durations and dependencies
  • Very limited supervision by management is expected in this position, work independently required, self-motivator
  • Supports early stage go to market activities and smoothly transitions to marketing & sustaining Engineering
  • Prepare and deliver seminars, one-on-one’s and other methods of education in order to modify client behavior to ensure travel management compliance
  • Oversee multiple projects from initiation to completion
  • Communicate project progress to internal stakeholders, senior management, and outside partners (as appropriate)
  • Identify and communicate issues, risks, and mitigation strategies to key stakeholders
Qualifications for program / senior program manager
  • Knowledge of Lean, Six Sigma and Kaizen techniques desirable but not essential
  • Technical (Math, Engineering, Science) Bachelor’s Degree from an accredited university
  • 5+ years’ experience instructing Executives, Managers, Associates and CI champions on Lean methodologies and/or Technology Projects
  • Experience with one/more of software platforms, platform based apps, web services, APIs and UX
  • Payments industry knowledge
  • 6+ years of e-commerce, marketing, product/program management, consulting or related experience
5

Program / Senior Program Manager Job Description

Job Description Example
Our innovative and growing company is looking for a program / senior program manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for program / senior program manager
  • Demonstrating leadership with strong communication, organizational, presentation, negotiation, and customer service skills
  • Ensuring robust structures are in place to deliver, monitor and review project initiatives
  • Working with the technology leads to gather high level estimates for new projects and ability to work with the project teams to refine the estimates provided on projects in flight
  • Promotion of an environment of continuous improvement
  • Developing, planning, and implementing activities that will enable a highly motivated and highly performing team to deliver team objectives
  • Fostering an environment of cooperation and change
  • Performing resource planning
  • Inspiring a Shared Vision
  • Preparing documentation for senior level meetings and comfortable discussing project details with all levels of management
  • Research classification standards, create best practices guidelines and provide necessary training to execute
Qualifications for program / senior program manager
  • Experience managing technical service contracts and/or engineering teams in excess of 300 technical staff and with multiple subcontractors
  • Experience leading delivery of large (500+ person, $100M+ per year contract value) government contracts performing systems engineering, development, operations, and maintenance of complex, mission-critical space systems
  • B.E/B.Tech/M.E/M.Tech in Engineering Discipline
  • Business qualification is an advantage
  • PMI certification, Agile Certification will be an advantage
  • Minimum 5 years of Program Management/ 2 year Portfolio Management experience

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