Used Car Sales Manager Resume Samples
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Used Car Sales Manager Resume Samples
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CU
C Upton
Coty
Upton
98113 Juana Glens
Phoenix
AZ
+1 (555) 957 9764
98113 Juana Glens
Phoenix
AZ
Phone
p
+1 (555) 957 9764
Experience
Experience
Phoenix, AZ
Used Car Sales Manager
Phoenix, AZ
Ratke-Schmitt
Phoenix, AZ
Used Car Sales Manager
- Approves all paperwork from auctions and provides proper documentation to the office for purchases
- Make manager appointment confirmation phone calls
- Forecasting and establishing monthly and annual performance goals and objectives
- To unleash the potential of the sales team by setting stretching objectives and providing regular feedback on performance against these objectives
- Assists in the development of advertising campaigns and other promotions
- Provide training and support to the sales staff and assist in closing sales
- Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
present
San Francisco, CA
Used Car Sales Manager
San Francisco, CA
Aufderhar, Schowalter and Lockman
present
San Francisco, CA
Used Car Sales Manager
present
- Maintain standards of performance of the sales team through effective coaching and performance management
- Work directly with our employees and customers to develop relationships and help bridge disconnects in the sales process
- Work with the General Manager to forecast monthly sales and expenses
- Build rapport with customers to build a base of referrals to establish customer network
- To ensure that all sales executives have a current PDR to maximise performance and to support individuals development
- Developing incentive programs along with dealer and other managers
- Work with used car managers on appraisals and lease returns
Education
Education
Bachelor’s Degree
Bachelor’s Degree
Michigan State University
Bachelor’s Degree
2 Used Car Sales Manager resume templates
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1
Used Car Sales Manager Resume Examples & Samples
- Conduct daily and weekly sales meetings
- Provide dealer with accurate floor traffic control data on a daily basis
- 5 years of automobile sales experience in high-end / luxury sales; Mercedes Benz preferred
- 3 years of management experience
2
Used Car Sales Manager Resume Examples & Samples
- Ensures that cosmetic and mechanical reconditioning is performed within the dealership’s cost and time limitations
- Plans and controls the display of used vehicle inventory
- Assist used car sales associates in closing sales as needed
- Two or more years of previous experience in Automotive Sales Management preferably in the used car department
3
Used Car Sales Manager Resume Examples & Samples
- A proven track record in sales (Ideally within the Automotive Industry)
- The ability to lead by example, manage and inspire the team to deliver an Incredible performance
- Strong customer focus
- To unleash the potential of the sales team by setting stretching objectives and providing regular feedback on performance against these objectives
- To ensure that all sales executives have a current PDR to maximise performance and to support individuals development
- To resource the sales team appropriately on a day to day and longer term basis, with a quality that is consistent with the Inchcape Way
- Maintain good relationships with our Brand partners
- Be receptive to new ways of doing things and actively encourage the sales team to try out new ideas
4
Used Car Sales Manager Resume Examples & Samples
- Prepares and administers an annual operating forecast and budget for the used-vehicle sales department
- Understands, keeps abreast of, and complies with federal, state, and local regulations that affect used-vehicle sales
- Directs and schedules the activities of all department employees, ensuring proper staffing at all times
- Ensures proper follow up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system
- Develops, implements, and monitors a follow-up system for used-vehicle purchasers
- Oversees the efforts of used-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership
- Communicates daily with the new-vehicle sales manager regarding units needed for used-vehicle inventory
- Ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations
- Plans and controls the display of used vehicles
- Keeps abreast of auto auction activity and prices and attends auctions on a regular basis
- Background checks, MVR, drug test, credit report, and valid driver license
5
Used Car Sales Manager Resume Examples & Samples
- Controlling used car stock ensuring the age profile fits within company standards
- Marketing of used car stock through various channels
- Ensuring high levels of used car preparation in line with department budget
- Market intelligence ( monitoring the used car market and ensuring pricing is adjusted to reflect moves in the market)
- Control of disposals (part exchanges going to auction)
- Naturally building rapport with customers quickly and easily and to be able to treat customers fairly
- Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
- To acquire a high level of product knowledge to competently answer all customer queries
6
Used Car Sales Manager Resume Examples & Samples
- Maintain standards of performance of the sales team through effective coaching and performance management
- Manage the mix and specification of new products based on sales trends, local market intelligence and the allocation and production constraints
- Maintain high customer satisfaction levels through the understanding and adherence to customer satisfaction indicators within your centre
- Monitor and evaluate customer needs and competitor activity in the local market, ensuring that campaigns are relevant and targeted
- Liaise with other departments to maintain the accuracy of the customer database
7
Used Car Sales Manager Resume Examples & Samples
- Managing the preparation process from arrival on site to display on the forecourt in a timely and effective manner
- Ensuring the used car stock is correctly priced and advertised at all times meeting all Lookers, Audi and legal obligations
- Ensuring the forecourt is clean, tidy and vehicles are displayed to the Audi standards
- Accurately forecasting departmental performance on a weekly basis
- Ensuring financial budgets are met and Audi contracts exceeded on a monthly, quarterly and annual basis
- Ensuring all non-retail part exchange vehicles are disposed of via the group auction policy
- Liaising with the Used Car Group Buyers regarding what stock is required on a weekly basis
- Carrying out monthly appraisals for Sales Department staff as per the Lookers policy
- Dealing with customer complaints in an empathetic and speedily manner
- Ensuring the Used Car Department adheres to the Lookers Policy and Audi HSO standards
- Liaising with and supporting the Group Marketing department
- Responsibility for customer enquiry management
- Prospect diary reviews and coaching with the Sales Executives
- Meeting all prospects during the Sales process especially during negotiation
8
Used Car Sales Manager Resume Examples & Samples
- Effective and experienced influencer with a pro-active approach
- Demonstrable experience in negotiation and managing supplies
- Proven ability to build long-term, commercially driven relationships
- Experience in or the skills to prosper in the Used Car market
- Experience within a Retailer facing role
- Understanding of the used car industry and market place
- Excellent customer service and business partner skills
- Accomplished influencing and sales skills
- Ability to plan and organise priorities in a pressurised sales arena
- Maintaining high customer satisfaction and delivering exceptional sales objectives
- Understanding of used valuations and product knowledge
