Telecom Technician Resume Samples

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TS
T Strosin
Theresa
Strosin
9490 Hyatt Shoal
Dallas
TX
+1 (555) 491 0600
9490 Hyatt Shoal
Dallas
TX
Phone
p +1 (555) 491 0600
Experience Experience
Dallas, TX
Telecom Technician
Dallas, TX
Lowe Inc
Dallas, TX
Telecom Technician
  • Performs routine inspections, testing and maintenance of network equipment
  • Possesses and applies working knowledge of at least one technology environment to address and resolve problems
  • Assists the Network Administrator and End User Device Administrators when necessary
  • Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications
  • Inspects work performed by Telecommunications Technicians and/or contractors, daily, ensuring accuracy and completeness
  • Create and publish and maintain up to date and accurate telecom documentation and diagrams. May act as project manager on assigned projects
  • Test and evaluate systems/devices to eliminate problems and make improvements
San Francisco, CA
CS Telecom Technician
San Francisco, CA
Wisozk LLC
San Francisco, CA
CS Telecom Technician
  • Name, Telephone and Beeper Number of Primary Service Provider (engineer, onsite techs, etc)
  • Telco circuit Ids and Repair contacts/Telephone numbers
  • Monthly reports showing total call volumes by Trunk Group and PM type
  • Monthly report verifying completion of Preventative Maintenance Routines
  • Maintain statistics and compile into a monthly report showing
  • Site manual to include the following information
  • Respond promptly to all voice mail messages from both customer and company
present
San Francisco, CA
Electronics / Telecom Technician Apprentice
San Francisco, CA
Larson, Rau and Gottlieb
present
San Francisco, CA
Electronics / Telecom Technician Apprentice
present
  • Evaluate store electronic and electrical equipment and assist the Maintenance Engineer in determining the best way to provide maintenance service
  • Provide complete store service to all assigned stores and all assigned equipment except those covered by Vendor warranties, and those currently on a service contract with an outside vendor
  • Provide complete and timely preventive maintenance of electrical and electronic equipment
  • Determine what parts the maintenance department should stock in order to perform timely and complete repairs and preventative maintenance to all store electronic and electrical equipment, not currently on a service contract with an outside vendor
  • Assist with major and minor project installations as directed
  • Maintain an accurate and organized inventory of parts
  • Clean and maintain company service vehicle, if one is assigned
Education Education
Bachelor’s Degree in Creativity
Bachelor’s Degree in Creativity
Strayer University
Bachelor’s Degree in Creativity
Skills Skills
  • Demonstrated ability to read and follow instructions in an accurately, timely and effective manner. Ability to read technical equipment operation manuals
  • Knowledge of PC, terminal and printer hardware, PACX, mainframe, and cabling knowledge, telecommunications and modems
  • Excellent customer service skills. Demonstrated ability to work with all levels within the organization
  • Excellent organization skills; demonstrates confidence and creativity
  • Ability to work on multiple projects simultaneously/project management experience
  • Basic understanding of networking principles
  • Ability to work with potentially hazardous tools and power equipment, safely and effectively
  • Significant field experience and knowledge of telecommunications and VOIP technologies
  • Strong organizational skills
  • Excellent written and verbal communications skills
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11 Telecom Technician resume templates

1

Temporary Telecom Technician Hillsboro Resume Examples & Samples

  • Set-up, configure and test Cisco Unified Communication solutions
  • Project documentation of site telephony infrastructure including dial plans and trunking layout
  • Migrate existing PBX over to Cisco Call Manager
  • Unity Connection voicemail administration
  • 3 to 5 years of experience in VOIP/Telecommunications
  • 3 to 5 years of Cisco Call Manager Experience
  • Must have hands on working knowledge of a wide range of network technologies in a variety of environments such as LAN, Data Center, WAN, Enterprise voice using IPT & VoIP technologies, Unified Communications, Transport services, and Mobility
2

Telecom Technician Resume Examples & Samples

  • Clearance of background, drug screen and proof of valid driver's license required
  • Ability to climb, at least, a 250' telecommunications tower required
  • Ability to crouch, kneel, twist, reach, grasp and climb with both hands and legs required
  • Technical knowledge and basic troubleshooting experience of wireless telecommunications preferred
  • Anritsu, PIM and CPR/First Aid certifications preferred
3

Telecom Technician Resume Examples & Samples

  • Minimum of zero to one (1) year of experience as a tower climber required
  • Clearance of background, drug screen required
  • Current ComTrain or equivalent certification in Tower Climbing Safety and Rescue preferred
  • Experience of wireless telecommunications preferred
  • Willingness to take on and learn new tasks preferred
  • Knowledge of Microsoft preferred
4

Telecom Technician, Senior Resume Examples & Samples

  • Completes requests for new service, determines methodology for installing telephone service and provides daily service reports
  • Determines appropriateness of moderate equipment changes or modifications, call switches, tests trunks, test links and installs communication circuits
  • Supports telephone and system administration including, moves, adds and changes; call routing management and routing changes including testing, modifying, and troubleshooting to telecom infrastructure and other supported voice ancillary software and hardware
  • Conducts various corporate phone system training
  • Responds to telephone and e-mail inquiries from internal and external customers requiring assistance
  • Assists customers to resolve procedural, hardware, or software problems
  • Documents service process using on line tracking system
  • Performs other duties including but not limited to providing backup job function support to telecom analysts and engineers
  • Submits necessary Telco orders through vendor management system service provider
  • Required An Associate's Degree in a related field
  • Required or equivalent work experience of two ( 2) years
  • Required 2+ years of experience in Experience training other employees
  • Required 2+ years of experience in Ethernet cabling with Cat 3, 5, and 6
  • Required 2+ years of experience in Telephony, voice mail, call recording TDM and VOIP knowledge, ACD Call Routing
  • Preferred 2+ years of experience in Cisco Unified Contact Manager
  • Intermediate Demonstrated analytical skills
  • Intermediate Ability to work independently
  • Intermediate Demonstrated organizational skills
  • Intermediate Other Strong mathematical skills
  • Intermediate Other Knowledge of Health Care Industry business processes
  • Preferred Intermediate Microsoft Project
  • Preferred Intermediate Microsoft Visio
  • Required Intermediate Other Good understanding of IP technology
  • Required Intermediate Other Working knowledge of all Microsoft Office Applications
5

Telecom Technician Resume Examples & Samples

  • 2) 6 or more months of experience working within the telecommuncaitions field specifically within low voltage, CAT5/6, security system, fire alarms or other related structured cabling
  • Contact customers before the maintainece to confirm the schedule
  • Keep the customer's facility safe and leave it clean when the maintainence is done
  • Use your technical skills to read blueprints and schematic wiring diagrams and followhook-up procedures
6

Associate Telecom Technician Resume Examples & Samples

  • Perform maintenance in accordance with a scheduled preventive maintenance program
  • Works independently on tasks/projects with limited supervision, may lead small projects and receives guidance only on unusual or complex projects or issues
  • Possess the technical skills to independently troubleshoot and repair various telecom systems and equipment
  • Possess a working knowledge of radio equipment, telephony equipment, circuits (DS0, DS1, DS3, OC3, etc.), and microwave and fiber optic transport equipment
  • Provide after-hours support of issues/incidents
  • Be in good physical condition, able to lift and carry up to 50 lbs, and able to work from ladders and other elevated heights
  • Perform routine telecommunications maintenance tasks assigned within scheduled dates
  • Perform successful diagnosis of incidents and determine root cause solutions
  • Perform installation of telecommunications equipment within scheduled dates
  • Manage the effective utilization of telecommunication hardware assets and maintain an accurate asset inventory
  • Meet customer requirements for repair of telecommunication equipment within prescribed response times
  • Act as a point of contact in the field for Engineering and other support personnel
  • Follow all required corporate and safety policies and procedures
  • Actively participate in monthly safety meetings
  • Provide after-hours call out support
  • Work cohesively with peers and management
  • Must be available as necessary, day or night, weekends and holidays, perform work required during planned outages and emergency situations both on and off system
  • Two-year degree in electronics associated technical degree, or military equivalent occupational skill; OR four or more years of experience in the installation/maintenance of telecommunication networks and equipment in lieu of a degree
  • Valid Class “D” Driver’s License
  • Experience maintaining Fiber Optic Systems
  • Experience maintaining microwave radios
  • Experience maintaining analog and digital multiplex
  • Experience maintaining data and communications systems
  • Experience maintaining fixed mobile 900 MHz trunking systems
  • FCC General Radio/Telephone Operator License
  • Demonstrated ability to interpret Engineering packages and implement identified solutions
  • Demonstrated ability to work independently after an orientation period
  • Demonstrated ability to interpret circuit Block & Level diagrams
  • Demonstrated ability to perform complex tasks to resolve technical problems that deal with a variety of variables where only limited standardization exists
  • Strong interpersonal skills and the ability to work effectively across organizational lines, with internal and external customers
  • Strong computer skills to effectively manage work tickets and manage asset inventories
  • Experience working with AC power and DC battery systems. (Generators, Transfer Switches, DC Plants, etc…)
  • Knowledge of Cisco Data Networking equipment. (LAN, WAN, VOIP, etc…)
  • Knowledge of Motorola radio equipment (e.g., MOSCAD systems, repeaters and trunk systems)
  • Knowledge of Avaya VOIP systems
  • Knowledge of microwave and fiber (SONET) transport systems (e.g., Harris-Farinon microwave; Alcatel-Lucent DMX; Lucent DDM-2000; Alcatel-Lucent MDR-8000)
  • Knowledge of DS0, DS1 and DS3 circuits, their associated testing equipment, and how to test them
  • Knowledge of Frame Relay
  • Knowledge of MPLS service
7

Telecom Technician Resume Examples & Samples

  • Administrator for our CISCO Call Manager and CISCO Unity Voicemail including add, moves, changes for any telecommunication equipment, computers, printers, etc
  • Assists the Network Administrator and End User Device Administrators when necessary
  • Service tickets for voice circuits
  • Administrator for pagers
  • Responsible for phones at external sites
  • Troubleshooting any cabling issues for Data and Voice
  • Installation of voice/data cabling if contractor is not available
  • Must be Innovative, self-motivated, and possess the initiative to detect and resolve issues before they become critical
  • Propensity for knowledge sharing; ability to manage multiple projects simultaneously, to work in a team environment, and to interact with all levels of the organization
  • Ability to work assigned night or day schedule, off-hours, holidays and weekends when required
  • Ability to provide 24x7 on-call support in a rotating basis
  • Must live in or willing to relocate to Silver Springs, MD area
  • 1-year experience operating in a multi-vendor network environment
  • 1-year experience with CISCO Call Manager and CISCO Unity Voicemail, or CISCO Telephony 1 And 2, or comparable PBX telephone systems
8

Telecom Technician Resume Examples & Samples

  • Excellent written and verbal communications skills
  • Ability to work on multiple projects simultaneously/project management experience
  • Basic understanding of networking principles
  • Requires availability to work in a 24/7 environment with overtime hours required
  • Requires BS degree in a related discipline or equivalent experience in telecommunications field
  • Troubleshooting experience (software and hardware experience)
  • Significant field experience and knowledge of telecommunications and VOIP technologies
  • Experience with HIPAA, PCI-DSS and other security standards
  • Experience with Nortel/Avaya Multi Group PBX
  • Experience with Avaya Contact Center or other Contact center platforms
  • Experience with Avaya System Manager and Session Manager
  • Experience with Nortel Call Pilot or Avaya OfficeLinx or other messaging platforms
  • Experience in Tip/Ring telephone installation
  • Knowing and understanding Telephony cable counts
  • Have understanding of DSL technology for installation and troubleshooting
  • Have working knowledge of T-1 circuits
  • Experience with VoIP and SIP telephony
  • Understanding standard Ethernet cabling based on BICSI standards
  • Basic understanding of Key systems and SRG’s
  • Experience with T-1 test equipment
  • Experience with large telephony PBX installations
9

Telecom Technician Resume Examples & Samples

  • Administer and support all telecom needs at assigned Ryder facility. Phone systems vary by facility and can include Avaya, Nortel, Unify, ShoreTel. Some support of field sites will be expected
  • Support call center activity – gather requirements from business owners, build, implement and support administrative needs
  • Work projects – support projects introduced by the business or IT
  • Support daily operations at assigned facility including working trouble tickets as well as moves, adds, and changes
  • Set up Video Conferencing for business as needed
10

Telecom Technician Resume Examples & Samples

  • Installs, troubleshoots, and repairs telecommunications equipment
  • Installs data/voice cabling including network and telephone lines and Voice over IP (VoIP) equipment
  • Responds to Help Desk, Information Technology and/or supervisor requests; repairs or resolves telecommunications problems; services telecommunications equipment in multiple buildings
  • Occasional lifting of objects up to 50 pounds
  • Transport equipment and parts between various locations
  • Two years of work experience in installation and repair of electronic telephone systems or network cable plant
  • Knowledge of telecommunications systems including Avaya, Cisco, ShoreTel, etc
  • Interpersonal and communications skills including tact and diplomacy
  • Organizational and planning skills with attention to detail and follow through
  • Experience Installing and maintaining telecommunications equipment and cabling
  • Must be self-starter and work well independently, as well as within a team environment
  • Must possess a clean driving record
11

Telecom Technician Resume Examples & Samples

  • Uses electronic locating devices, as-built drawings, maps, and/or atlases to accurately mark the location of underground facilities. Prepares and submits backup documentation for each locate. Documentation may include, but is not limited to, daily reports, locate tracking forms, and photos
  • Responsible for observing active construction work and protecting existing facilities through routine cable route surveillance
  • Coordinates meetings with ROW owners to assess actual and/or potential conflicts with the company’s fiber infrastructure. Works with other team members to design a modified route if necessary
  • Analyzes OTDR test figures made when cable fault occurs to determine exact location of cable break. Using OTDR, troubleshoots fibers and plans and organizes repair efforts to successfully resolve customers’ problems
  • Performs development and service work on telecommunications systems, which may include but not necessarily be limited to: SONET, 10base-T Ethernet, CWDM, DWDM, Gigabit Ethernet, Network Management Systems, Cable Management Systems, PBX, telephone, radio, and video equipment
  • Performs routine inspections, testing and maintenance of network equipment
  • May be required to be on-call (24X7) on a rotating schedule for network emergencies
12

Telecom Technician Resume Examples & Samples

  • Good understanding and experience with DWDM (Dense Wave Division Multiplexing) and ROADM (Reconfigurable Optical Add Drop Multiplexer)
  • Experience working with an enterprise company to expand bandwidth through network provisioning
  • Experience with deployment and design of optical packet carrier platform specifically with Ciena 6500
  • Experience designing fiber channels with MS Visio
  • Lit Services order, design and provisioning
  • Dark Fiber order, design and provisioning
  • Demark extension requests
  • Network engineering support
  • Network planning/route assessments; and
  • Testing of new services
13

Telecom Technician Resume Examples & Samples

  • Dark Fiber order, design and provisioning (IMPORTANT)
  • CPE support
  • Interaction with CenturyLink groups such as PRONOC and CNDC
  • MS VISIO
14

CS Telecom Technician Resume Examples & Samples

  • Check Email Daily via company issued Laptop and respond promptly and appropriately to messages – If issued a company or site computing asset
  • Respond promptly to all voice mail messages from both customer and company
  • Maintain statistics and compile into a monthly report showing
  • OFCPERF index from SPMS, including SERVICE, MTCEPERF and PROVES (for further information regarding SPMS, refer to NTP 985-7560-100)
  • Monthly reports showing total call volumes by Trunk Group and PM type
  • Verification that all maintenance practices as defined in NTP 985-7560-100 are strictly adhered to, including completion of all office logs (samples are included in NTP 985-7560-100)
  • Monthly report verifying completion of Preventative Maintenance Routines
  • Site manual to include the following information
  • Site name, Address and Switchroom Telephone Number
  • Customer name and Telephone Number
  • Site Configuration (location and type of Remote Switches)
  • Telco circuit Ids and Repair contacts/Telephone numbers
  • Emergency and Escalation Procedures
  • Dead Office Procedures
  • Location of Emergency Telephone Lines
  • Location of Office image and Office Logs
  • Service Supervisor Name, Telephone number and Beeper number
  • Name, Telephone and Beeper Number of Primary Service Provider (engineer, onsite techs, etc)
  • Applications Descriptions (e.g., interface to mail, IVR, Call Center, etc.)
  • Unique or Special Equipment and Devices
  • Site Specific Routines or Procedures
  • Telco Demarcation location
  • Other information useful for Service Staff and/or Customer
  • Modem numbers and Access Information
  • The duties and responsibilities as stated above are the minimum standards that must be adhered to by the Telecom Technician in order to ensure the proper maintenance of the SL-100/CS-2100 and associated equipment, as well as satisfy company requirements. Additional duties and responsibilities will likely be required
15

It-telecom Technician Resume Examples & Samples

  • Programming, testing, and maintenance of various types of Telecommunications equipment and systems Duke Energy Corporation and its Subsidiaries
  • Equipment/Systems include CISCO Fiber Optics (SONET, DWDM, DS0 up to OC-192), Microwave, Telephone Systems and Associated Physical Infrastructure (PBxs, subscriber sets, wiring, Network interfaces), Wireless Systems (Two-way radio, paging, SCADA, siren control systems), Data Network, and common equipment including Antenna Networks (Towers, feedlines, combiners, duplexers), Power Equipment (emergency generators, batteries, inverters, UPS, transfer panels) and Grounding systems
  • Test and turn-up require skill sets with a multitude of specialized test and operational equipment specifically geared for major RF Systems, Fiber Systems, High-Speed Data Networks and Large DC Power Plant Systems
  • A working knowledge of Avaya PBX and phone systems&#8217
  • Operating Duke owned vehicles is a job requirement – Valid DL required
  • Two-year degree in electronics or associated technical degree or a combination of education plus equivalent work experience
  • Three to five years installation/maintenance experience of telecommunication networks and equipment
16

It-telecom Technician Resume Examples & Samples

  • Candidates should possess a working knowledge of Avaya PBX and phone systems. Additional responsibilities may include programming, testing, and maintenance of various types of Telecommunications equipment and systems
  • Equipment/Systems include CISCO Fiber Optics (SONET, DWDM, DS0 up to OC-192), Microwave, Telephone Systems & Associated Physical Infrastructure (PBXs, subscriber sets, wiring, Network Interfaces), Wireless Systems (Two-way radio, paging, SCADA, siren control systems), Data Network, and common equipment including Antenna Networks (Towers, feedlines, combiners, duplexers), Power Equipment (emergency generators, batteries, inverters, UPS, transfer panels) and Grounding systems
  • Operating vehicles is a job requirement
  • Two-year degree in electronics or associated technical degree
  • Candidates must have valid drivers license
  • Relative to the job this contractor will be performing
17

Electronics / Telecom Technician Resume Examples & Samples

  • Provide complete store service to all assigned stores and all assigned equipment except those covered by Vendor warranties, and those currently on a service contract with an outside vendor
  • Evaluate store electronic and electrical equipment and assist the Maintenance Engineer in determining the best way to provide maintenance service
  • Determine what parts the maintenance department should stock in order to perform timely and complete repairs and preventative maintenance to all store electronic and electrical equipment, not currently on a service contract with an outside vendor
  • Provide complete and timely preventive maintenance of electrical and electronic equipment
  • Maintain an accurate and organized inventory of parts
  • Train Technicians and/or technicians in the repair of selected electrical or electronic equipment should the need arise. Train Technicians, technicians, engineers and store personnel in the proper use of electrical and electronic equipment
  • Properly complete all serviceman repair, labor, part and purchasing documentation in a timely fashion
  • Fundamental knowledge of networking principles
  • Strong Electronics and Mechanical background
  • Highly motivated and energetic
  • Experience with IBM POS equipment, Lexmark printer, Toledo and Hobart scale systems, Nortel BCM and Toshiba CTX systems, CCTV systems, Fujitsu Self Checkout systems, Cisco routers and HP network switches
  • Computer skills including Microsoft Office
  • Prior knowledge/experience troubleshooting electronic systems
18

Telecom Technician Resume Examples & Samples

  • Responsible for support, including installation, repair, performance, operational reliability, maintenance, monitoring and troubleshooting
  • Responsible for ensure that the conferencing and telephone (cellular, digital, VoIP and analog) and other related hardware and software products are available to users
  • Answer telecom helpdesk trouble and support calls, utilizing all available tools
  • Respond to field repairs, installs and troubleshooting as needed
  • Install, troubleshoot, repair as necessary, maintain, support, and configure telecommunications network equipment to include; cabling, patch panels, etc., as well as
  • PBXs
  • Key systems
  • Cellular products
  • Audio/video conferencing products
  • Data network routers, hubs, switches, cabling, etc., as needed
  • Monitor, manage, and troubleshoot telephone network equipment and software daily
  • Assist with managing accurate inventory of all telecommunications equipment, and branch layout topologies and wiring plans, spreadsheets and drawings
  • Assist Telecom Manager to make recommendations on voice and data equipment purchases
  • Assist with the ordering and tracking of new and replacement telephone equipment (to include Cellular phones, Air Cards, and landline telecom software and hardware)
  • Repair malfunctioning equipment as needed
  • Maintain good punctuality and attendance to work
  • Update software and hardware as needed
  • Work with Telecom Manager on special projects as needed
  • Maintain on-call status as needed and directed
  • Knowledge of Cisco CUCM, CUCX voice systems. Additional experience preferred in Avaya, Nortel, Shoretel or other telephone systems
  • Knowledge of business communications (software and hardware) systems, to include Cellular, VOIP, DSL, T1, PRI, Centrex, DS3, OC3, analog, fiber optic networks, voice mail systems, Audio/Video conferencing services, and On Hold Devices
  • Knowledge of Cisco router telephone network interface cards, E-Banking server telephone interface cards, modems, fax machines, cash advance and postage machine devices and cabling
  • Knowledge of various software products such as Microsoft Windows NT, XP, 7, Windows 2003 Server, Microsoft Office, Terminal Server, Citrix, FrontPage
  • Ability to adapt well to change
  • Equipment Used in Job Performance/Working Environment
  • Network Equipment
  • Computer
  • Printer
  • Telephone
  • Copier
  • Facsimile Machine
  • Monitor, support, and repair tools; to include, basic telephone field service hand tools, punch down and Buttsets, as well as troubleshooting, testing tools, equipment, and telephone server (PBX) administering tools
  • Minimum 3 years of experience doing moves, adds and changes in a Cisco voice telecommunications environment
  • Currently certified by Cisco as a CCNA or be currently certified as a CCT to show significant progress
  • Available to work extended hours as necessary (nights & weekends)
  • Available to work at least one evening per week and one weekend per month
  • Valid driver’s license with an excellent driving record
19

Telecom Technician Resume Examples & Samples

  • High School Diploma or equivalent (GED) is required. Computer Information Systems Certificate is a plus. An Associate's degree in Computer Science, Telecommunications, Maintenance or a related field is preferred. Additional certifications may be required
  • Six (6) years of Telecommunications experience is required
  • Knowledge of PC, terminal and printer hardware, PACX, mainframe, and cabling knowledge, telecommunications and modems
  • Strong general knowledge of telecommunications infra-structure such as VOIP, PBX, voice mail, wireless and other related telecom applications is needed
  • Required skills in telecommunications equipment including but not only, testing equipment, tone generators, scopes, tone amplifiers, punch tools and various crimp tools. Knowledge of electronic repair, troubleshooting techniques and test equipment. Demonstrated knowledge of electrical installation is preferred
  • Effective verbal and written communication skills are necessary to advise and consult with all levels of staff. Effective writing skills are required in order to document work performed, work schedules and work performance
  • Excellent customer service skills. Demonstrated ability to work with all levels within the organization
  • Excellent organization skills; demonstrates confidence and creativity
  • Demonstrated ability to read and follow instructions in an accurately, timely and effective manner. Ability to read technical equipment operation manuals
  • Ability to work with potentially hazardous tools and power equipment, safely and effectively
20

Electronics / Telecom Technician Apprentice Resume Examples & Samples

  • Clean and maintain company service vehicle, if one is assigned
  • Maintain effective communications with store personnel in order to reduce maintenance cost, especially as it relates to equipment abuse, repeat calls, overtime, and incomplete understanding of the equipment
  • Comply with all department and company policies and procedures
  • Must be able to perform the essential functions of this position with or without reasonable accommodation
  • Candidate should be experienced in electronic repairs to various types of equipment
  • Fundamental knowledge of PC and Server Operating Systems
  • Strong communication skills and work ethic
  • Minimum of 21 years of age
21

CS / Cisco Voice Telecom Technician Resume Examples & Samples

  • Site Coverage
  • Router replacements, specifically for configuring the integrated CME and CUE applications as well as local interfaces (i.e. T1/PRI/FXO)
  • Assess IOS upgrades requested by the end user for impacts to CME and CUE applications
  • Daily Diagnostics
  • Maintenance Utilities
  • Administrative Responsibilities
  • Check Email Daily via company issued Laptop and respond promptly and appropriately to messages – If issued a company or site computing asset
  • Respond promptly to all voice mail messages from both customer and company
  • Respond to and close out assigned Remedy tickets
  • Write root cause analysis documentation as required outlining troubleshooting efforts and issue resolution
  • Maintain statistics and compile into a monthly report showing
22

Telecom Technician Resume Examples & Samples

  • Minimum five years experience supporting video conferencing systems and development of support processes or equivalent experience
  • Basic web development skills utilizing current software tools
  • Experience in large enterprise telephony environments
  • Can screen complex, technical or specialized literature for referral
  • Writes simple internal memoranda, fills out complex forms
  • Must have demonstrated technical leadership, a record of successful projects and satisfied clients
  • Ability to take on-call duties and possible local travel to other facilities
23

Telecom Technician Resume Examples & Samples

  • 6 Month Contract-To-Hire
  • Minimum of three years relevant telecommunications experience required
  • Experience in large enterprise telecom environments
  • Writes simple internal memoranda ,fills out complex forms
  • Experience with in or across telecom vendor technologies with a deep knowledge in one or more vendor technologies (e.g. Cisco, Avaya/Nortel, Siemens, etc.)
  • Must have demonstrated technical leadership, a record of successful projects and satisfied