Computer Technician Resume Samples
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Computer Technician Resume Samples
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SA
S Abbott
Sasha
Abbott
8713 Goldner Cliff
Los Angeles
CA
+1 (555) 649 6878
8713 Goldner Cliff
Los Angeles
CA
Phone
p
+1 (555) 649 6878
Experience
Experience
Chicago, IL
Computer Technician Intern Work & Learn
Chicago, IL
Turner, Koss and Block
Chicago, IL
Computer Technician Intern Work & Learn
- Assists in the maintaining or repairing of computer equipment
- Performs basic troubleshooting of a variety of computer issues
- Provides technical support on-site, via phone or email
- Configures computer networks
- Installs hardware and software systems
- Other duties as assigned
- Assist with network support and maintenance as related to end-user computers
Dallas, TX
Computer Technician
Dallas, TX
Anderson-Stehr
Dallas, TX
Computer Technician
- Communication Tools – Assist in developing and maintaining communication tools such as listservs and distribution lists
- Provides technical assistance to the Utech Department staff and to the general University community
- Assist in the creation, review and maintenance of system accounts under the instruction of the manager
- Promote and Develop methods to mitigate security and compliance risks. Research and provide suggestions to generic and system-specific vulnerabilities
- Develop and generate status reports related to each job expectation to be included and submitted in a monthly report to the Manager of Information Systems
- Perform testing and verification of hardware to both identify issues, and validates repair work
- Provides desktop support by troubleshooting and correcting problems on workstations; answering calls
present
Chicago, IL
Instore & Onsite Computer Technician
Chicago, IL
Renner-Wehner
present
Chicago, IL
Instore & Onsite Computer Technician
present
- Understands and adheres to all privacy and information management policies and procedures
- Identifies and communicates suggestions for improvements in all areas of business
- Maintains general cleanliness of all tech room and workstations as assigned, according to company standards
- Ensures high quality execution of all technology services to minimize rework
- Properly secures company and customer assets and physical inventory and follows all loss prevention procedures
- Arranges service appointments, performs in store computer upgrades, repairs and setups and follows up with customers
- Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard
Education
Education
Associate’s Degree in Computer Science
Associate’s Degree in Computer Science
Ashford University
Associate’s Degree in Computer Science
Skills
Skills
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations
- Strong attention to detail
- Advanced abilities in knowledge and use of computer, good organizational skills
- Individual will be knowledgeable of Windows operation system environment
- Professional/self-starter with an attention to detail
- Ability to apply concepts of basic algebra and geometry
- Customer-service oriented with good people skills. Able to communicate effectively with technical and non-technical customers
- Physically able to lift and move Enterprise and Client technology hardware in our customer environments
- Demonstrated knowledge using and troubleshooting various applications such as Microsoft Word, Excel, Access, Outlook, and web based applications
- Ability to configure Outlook and solve Outlook configuration issues such as views, calendar-sharing, email rules, data migration, etc
15 Computer Technician resume templates
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1
Computer Technician Resume Examples & Samples
- Provides technical on-site maintenance and support for new and existing systems
- Adept at behavioral systems testing with excellent troubleshooting skills at hardware, software, and networking levels
- Perform testing and verification of hardware to both identify issues, and validates repair work
- Intermediate knowledge of communication protocols and firewall rules
- Experience with troubleshooting basic wiring issues
2
Computer Technician Resume Examples & Samples
- Perform the daily monitoring of Mandate Job Backups and escalate issues to appropriate level of support
- Knowledge and operation of a PC
- Assist in maintaining the MANDATE and SAGEX system hardware
- Perform the daily procedure to insure NT and UNIX backup procedures are followed
- Perform hardware maintenance on PC’s (changing defective monitors, keyboards, cleaning PCs and printers, physical set-up and moving of workstations, etc.)
- Assist in training of new computer technicians
- Maintain inventory management of spare parts and reorder activities
- Log and monitor computer downtime performance
- Log and monitor CSM tickets through Service Now
- Perform System Security Administrations to include: changing, setting, resetting, and deleting CSC application passwords
- Assist and coordinate with department employees
- Perform other work area functions as needed to accommodate changing work load priorities
3
Computer Technician Resume Examples & Samples
- Leads and promotes selling of technology services and cultivates a selling culture with associates in order to achieve current goals and targets
- Arranges service appointments, performs In Store/In Home computer upgrades, repairs and setups and follows up with customers
- Ensures high quality execution of all technology services and coaches others to do so, to minimize rework
- Provides training and coaching to associates as required both in the area of technology services and on the sales floor
- Performs follow up calls to solicit feedback on sales, promote additional products and services
- Provides coverage and assistance in the technology department where business needs require and as associate training supports
- Understands and adheres to all privacy and information management policies and procedures, coaches others to do so as well
- Accountable to understand general company policies and provide guidance to staff as needed
- Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc)
- Identifies and communicates suggestions for improvements in all areas of business
- Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained
- Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager
- As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises
- 1-3 years to one year of previously related experience is preferred
- Advanced technical system diagnostics and upgrades/repair experience
- Experience in coaching a team is preferred
4
Computer Technician Resume Examples & Samples
- Participate in classroom audio-visual setup and support as well as setup for remote sites. Operate and maintain the school's video conferencing equipment in addition to coordinating video conferencing events. Ensure timely and reliable setup of equipment to facilitate the highest quality educational experience
- Coordinate and conduct training sessions for faculty, staff, and students under the supervision of the manager. Provide focused, high-quality technology instruction through detailed preparation of instructional materials and presentation planning. Assume HIPAA compliance role of security trainer for the school and utilize various instructional methods to educate faculty, staff, and students about relevant security policies and procedures
- Provide technical writing and documentation services to the department. In conjunction with the manager and the rest of the infrastructure team, create and maintain a clear and concise library of internal technical procedures and policies. Update assigned sections of the intranet in a timely manner. Maintain up-to-date CITDL employee handbook
- For information systems under direct control: Author, implement, execute, and periodically update System Security, Business Continuity and Disaster Recovery Plans to be consistent with Duke Medicine policies and standards regarding security and HIPAA compliance. For information systems that are not under direct control, but impact the security of an information system for which are controlled, ensure that an OLA is executed
- Assist in the creation, review and maintenance of system accounts under the instruction of the manager
- Promote and Develop methods to mitigate security and compliance risks. Research and provide suggestions to generic and system-specific vulnerabilities
- Administer, validate, and review user and system accounts, access controls, audit logs to maximize system security and data confidentiality. Recommend processes to the Manager of Information Systems to ensure compliance. Actively participate in employee orientation providing clarification and supporting information as necessary
- Develop and generate status reports related to each job expectation to be included and submitted in a monthly report to the Manager of Information Systems
- Conduct research, collect data and compile reports to monitor the compliance efforts of the School of Nursing
5
Computer Technician Resume Examples & Samples
- Provides software and hardware support including set up, testing, auditing, troubleshooting and installation
- Maintenance and repair of packaging equipment
- Assist with disaster recovery, including planning and testing
- Work on projects as assigned and report status updates as required
- Ensure that all software updates are current
- Prepare reports as required
- Maintain inventory of supplies and spare parts
- Prepare purchase requisitions and other documents as required
- Must display professional behavior at all times
- Follow 5S concept as required
- Perform all other duties as assigned
- Four year college degree; or combination of education and experience
- Strong background in electronics and maintenance of computer and electronics equipment
- Experience with DOS and windows environments, commercial office applications
- Ability to write reports, business correspondence and procedure manuals
- Ability to effectively present information and respond to questions from managers, clients, customer and the general public
- Ability to calculate figures and amounts such as discounts, interest commissions, proportions, percentages, area, circumference and volume
- Ability to effectively present information one-on-one and in group settings
- Ability to work independently or in large groups
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions in a mathematical or diagram form and deal with several abstract and concrete variables
- Exceptional computer skills
6
Computer Technician Resume Examples & Samples
- Associates Degree in Computer Science or related discipline preferred
- 1-2 years of related experience Desktop Support role preferred
- Windows and Mac OS experience required
- Knowledge of computer programs including current Microsoft Operating Systems, Microsoft Office products, Helpdesk ticketing software is a plus; Apple OSx is absolutely necessary, IOS and Android
- Demonstrated knowledge using and troubleshooting various applications such as Microsoft Word, Excel, Access, Outlook, and web based applications
- Ability to configure Outlook and solve Outlook configuration issues such as views, calendar-sharing, email rules, data migration, etc
7
Computer Technician Resume Examples & Samples
- Three years of experience with UNIX, SGI/IRIX, Linux, and/or Solaris operating systems
- Two years of experience with Missile Warning and/or Space Tracking missions
- Must be able to lift or move items weighing up to 50 pounds without assistance and up to 100 pounds with assistance
8
Computer Technician Resume Examples & Samples
- Understanding of IT operations: help desk, end-point management, and server management
- Monitoring of security events in the SIEM, as well as other security feeds (logging, email, phone, chat, and other communications)
- Understanding of security operations concepts: perimeter defense, BYOD management, data loss protection, insider threat, kill chain analysis, risk assessment, and security metrics
- Triage of incoming security events, perform preliminary analysis, validate events, and escalate to management and Sr. Staff if events require additional response
- Perform and document operational tasks and compliance checks as required
- Documenting event analysis and daily tasks in sufficient detail that the analysis process can be passed to other cyber security personnel
- Understanding of adversary motivations: cybercrime, cyber hactivism, cyberwar, cyber espionage, and the difference between cyber propaganda and cyber terrorism
- Follow detailed operational process and procedures to appropriately analyze, escalate, and assist in remediation of information security incidents
9
Computer Technician Resume Examples & Samples
- Share in staffing the Help Desk with other members of the team: triaging the problems as they come in and assigning them to the appropriate support queue or person
- Perform first line support duties chiefly but not exclusively on Linux, Windows and Mac platforms
- Perform a share of the procurement, installation, configuration, decommissioning and disposal of desktop hardware
- Manage user access to data and resources using the standard tools of the Departments
- Develop scripts and code under the guidance of senior technical members of the Computer Officers team to assist with the better delivery of IT services to the Mathematics Departments
- Assist with the installation, configuration, and disposal of server H/W
10
Computer Technician Resume Examples & Samples
- Customer-service oriented with good people skills. Able to communicate effectively with technical and non-technical customers
- Friendly, courteous demeanor
- Able to take responsibility for the job at hand and resolve it in a timely manner
- Professional/self-starter with an attention to detail
- Skilled at prioritizing, time tracking tasks
- PC/Mac desktop support, Windows XP/7/8, OS X, Microsoft Office,TCP/IP,LAN/WAN
- Able to lift up to 50 lbs
11
Computer Technician Resume Examples & Samples
- High School Diploma (or equivalent) with 2+ years of experience in computer related field
- CompTIA A+ Certification or be able to obtain certification within 90 days of hire
- Position requires knowledge of field and ability to address problems and assist with solutions as both a technician as well as a system admin
- Candidates must have ability to communicate technical information in an understandable manner
- Able to work well with others on team in a secure environment
- Lifting up to 60lbs will be required
- All candidates must have and maintain a SECRET security clearance
- Previous Military background
- Demonstrated working knowledge of one or more of the following is required: administer RedHat 6, Windows 7 or higher, and/or Windows Server 2012
- Experience in computer related field, experience and knowledge of any of these items; BLCSE Network, Army Regulation 25-2 and RMF process and Army tactical networks, including C2 Systems
- MCSE or MCSA or Linux RedHat certification
- Currently possess a CompTIA A+ Certification
12
Computer Technician Resume Examples & Samples
- Provides training and coaching to associates on technology services as required
- Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable
- 3 to 6 months of previously related experience is preferred
13
Senior End User Computer Technician Resume Examples & Samples
- MCSA/E, MCP, MCTS, MOS, MCDST and A+ certifications preferred
- Minimum 5+ years experience in an information technology - technical support position providing computer support and break/fix services
- Familiar with MAXIMO/TAMIT Strong Windows 7 & 10, MS Office, Outlook, Active Directory, group policies, VB Scripting, Ghost, SCCM, Windows domain networking, local area networking, and remote access software and VPN technology) experience and troubleshooting experience
- MAC support and troubleshooting experience
- Extensive experience with current desktop, laptop, peripheral technologies
- Strong imaging experience, as well as anti-virus and personal firewall technologies
- Strong written/verbal communications skills, and possess the ability to interface with end-users effectively
- Ability to perform in a dynamic environment with changing schedules and priorities. Must be available to provide 24x7 support as necessary
- Experience in end-user support within a financial service environment, providing both front and back office support
- Self-motivated. Possesses and friendly, can-do attitude
14
Computer Technician Resume Examples & Samples
- Display a customer first attitude
- Provides technical assistance to the Utech Department staff and to the general University community
- Diagnose and repairs customer computers within a 48 hour window
- Installs hardware and software systems into computers sold by the Campus Store
- Troubleshoots a variety of computer issues for customers
- Troubleshoots and determines disposition of defective retail products sold in the Utech department
- Prepares and controls products returned to vendors for repair, replacement, refund or credit
- Supervise up to four part-time associates
15
Field Computer Technician Resume Examples & Samples
- Log, update, and close service calls within the Retail Automated Customer Service (RACS) system
- Maintain a sufficient inventory of replacement and spare parts for adequate service of store and field equipment
- Respond to all priority pages within stated Service Level Agreements (SLA), and schedule all other work within stated service levels
- Analyze, troubleshoot and resolve hardware and software issues reported by corporate associates within a geographical area. Problem resolution skill required = Basic
- Schedule and complete preventative maintenance on computer systems and peripherals
- Assemble, install and ensure reliability of front-end and pharmacy computer systems and electronic equipment for new, relocated, and acquired store and field office locations
- Assist with troubleshooting and installations within other geographical areas as required
- Interact with regional office associates to coordinate the schedule of equipment installation and troubleshooting for store and field locations within the region’s geographical area
- Minimum age of 18 years old to travel for business purposes
- Ability to pass drug test
- Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated
- Ability to preserve confidentiality of information
- Ability and willingness to move with purpose and a strong sense of urgency
- Ability to work weekends and extended days on an occasional basis
- Ability to work day or evening hours
- Ability to organize and prioritize a variety of tasks/projects
- Familiarity with industry/technical terms and processes
- Ability to work within strict time frames and resolute deadlines
- Typing speed of 40 WPM
- Proficiency with the Microsoft® Office Suite (Word, Excel, PowerPoint, and Access) and UNIXÒ
16
Computer Technician Resume Examples & Samples
- Provides desktop support by troubleshooting and correcting problems on workstations; answering calls
- Builds and configures new systems
- Creates and maintains databases, network accounts, and programs for specific department needs
- Maintains inventory of hardware and ensures appropriate licensures
- Maintains user accounts and necessary login and password changes
- Runs departmental reports and unique programs
17
Computer Technician Resume Examples & Samples
- 3+ years of Technical experience
- Associate’s Degree in a Technical field
- Ability to communicate technical language in layman’s terms
- Computer savvy
18
Computer Technician Ix-information Technology Services Resume Examples & Samples
- Provide technical and business analysis for university computing with a focus on end-user technologies (PC's, networking equipment and related classroom support services)
- Provide assistance, when needed, to other members of the desktop technology support team in solving complex technology problems
- Perform on-site analysis, diagnosis and resolution of complex technology problems for end users
- Serve as classroom technology subject matter expert (SME) and provide information in order to resolve complex issues
- Assess problems and identify and implement corrective solutions
- Direct team members, as needed
- Receive and respond to incoming trouble tickets, pages, and/or emails that relate to reported problems
- Perform follow up analysis of problem reports and communicate lessons learned to team members
- Minimum four years experience working with personal computers including configuration and software installation and analyzing, evaluating, and resolving computer system problems
- Effective written and verbal communication and problem solving skills
- Ability to work on multiple tasks while maintaining excellent customer service skills
- Interpersonal, organizational and decision-making skills
- Strong working knowledge of PC, network applications and software packages
- Knowledge of Macintosh operating system
- Ability to research problems and solutions with vendor support sites and department documentation
- Must be able to work independently, while being a member of a very active team
- Must like working with multiple tasks in a high-pressure environment
- Ability to effectively direct the work of others
19
Computer Technician Resume Examples & Samples
- Assist IT department with managing hardware of the credit union, particularly PC’s for staff, including set up, loading software, and providing end user support
- Run and monitor end of day processing of core software. Also review month end and year end processes
- Manage imagining database, along with ancillary software like Docusign, and equipment like drivers license scanners
- Provide software and hardware support for credit union staff
- Learn and manage regular IT tasks, such as, end of day processing
- Learn and operate Synergy imaging system
- Be able to work as a team member on other credit union IT related projects
- Requires over one year experience in computer setup, software installation/support, network connectivity, and Microsoft Office programs. Experience with Docusign and Synergy imaging system is preferred
20
Computer Technician Resume Examples & Samples
- Evaluate, select, and maintain computers & equipment for the department. This includes hardware (computers, monitors, printers) and software. Provide daily desktop support as well as training and documentation. Coordinate with Student Affairs Support as needed
- Communication Tools – Assist in developing and maintaining communication tools such as listservs and distribution lists
- Learning Management System/Canvas – Serve as additional technical support within the department
- Media Support – facilitate audio visual support for various events
- Participate in departmental staff meetings and retreats to facilitate use of technology in a style that encourages all members of the team to embrace the possibilities
- Contribute to the department through technology to support the mission that focuses on student success and goal attainment
- Other IT related projects as assigned
21
Computer Technician Resume Examples & Samples
- One (1) year experience in configuring and customizing classified and unclassified desktop and laptop computer systems, optimizing internal memory use, resolving hardware/software interrupt conflicts, and installing device drivers
- One (1) year experience in computer diagnostic, file defragmentation, file backup, file recovery, and LAN management procedures used in fault isolation of hardware and software
- One (1) year experience in Virtual Environments
- Certified DOD 8570.1-M (IAT level 2 or Higher)
- Must have an active Top Secret security clearance based on Single Scope Background
- Familiarity with DISA SCAP (Security Content Automation Protocol) tools and their application in securing operating systems and applications
22
Computer Technician Resume Examples & Samples
- A Data Center Technician, working independently or as a member of a team, is proficient in the installation of IT equipment. The term IT equipment includes, but is not limited to, blade enclosures, network routers, communication switches, servers and storage arrays. The technician is familiar with the layout and operation of all data centers that fall under the UIT umbrella. The technician sees that all installation work is done in accordance with racking plan instructions, published manufacturer guidelines, industry best practice standards and University data center policy and procedures
- A Data Center Technician, working independently or as a member of a team, is proficient in the installation of network communications cabling. The term network cabling includes, but is not limited to, category 6a copper cable, fiber optics cable and twin-ex cable. The technician insures that all cables are accurately labeled, installed and dressed in accordance with a detailed written cabling instructions and that all work meets or exceed manufacturer installation guidelines, industry best practice standards and University data center policy and procedures
- A Data Center Technician, working under the direction of a Data Center Specialist or Data Center Engineer, is proficient in the installation of infrastructural support equipment. The term infrastructural support equipment includes, but is not limited to, server racks, electrical power taps, power inverters, static transfer switches, cabinet mounted power distribution units, along with other support equipment as needed. Technicians follow prepared planning documents to see that all installation work is done in accordance with published manufacturer guidelines, and will meet or exceed industry best practice standards and University data center policy and procedures
- A Data Center Technician, working independently or as a member of a team, monitors UIT data center essential operational systems that support data center infrastructure. Technicians see that all support systems are operating efficiently within established parameters and adjust individual systems when needed to maximize operational efficiency. Systems monitored include but are not limited to, fire suppression, heating, ventilation and air conditioning, utility supplied electrical circuits, backup generators, and emergency supplied electrical circuits. The technician sees that all system trouble warnings and alarms are properly investigated, addressed, cleared and reported. Technicians are empowered to escalate incidents that cannot be locally resolved by calling data center engineers and/or service maintenance contractors for assistance in handling unresolved issues
- A Data Center Technician, working independently or as a member of a team, provides physical security for UIT Data Center facilities. Security is maintained by routine site tours of facilities to insure that data center doors are tightly shut, properly locked with detection systems in place and working properly. Technicians monitor both exterior and interior surveillance cameras in order to observe and respond to unauthorized access or suspicious activities in and around the facility. Technicians are responsible to receive, acknowledge and respond to intrusion alarms ensuring that any compromised door access is re-secured, the alarm is reset and intrusion details reported
- A Data Center Technician, working independently or as a member of a team, provides access management for the Downtown Data Center facility (DDC). Technicians personally receives and screen all data center visitors; insure that all visitors are properly checked in by using either the on-file fingerprint recognition scanner or by manual signing the visitor log and, when necessary, checking at least one form of government issued identification. Technicians determine that data center visitors, maintenance contractors, and IT tenant support staff, have be preauthorized to enter the data center. Technicians are entrusted to see that clearances are valid and current and that each visitor has a legitimate business need to be in the DDC. At the conclusion of each visit, technicians are responsible to see that each individual is properly checked-out and DDC credentials are collected and securely filed
- Data Center Technicians provide back-up help desk coverage during hours not currently staffed by the Campus Help Desk team; weekdays 9:00 PM to 7:00 AM, weekends and University holidays, all hours. Technicians are empowered to change passwords on non-blocked individual UNID accounts, and submit trouble tickets for emergency infrastructure issues dealing with wired and wireless networks, telephone communications, email service and printing
- Data center technicians are capable of providing tenant directed remote hands services. Remote hands service is offered when specifically requested by a recognized data center tenant with a proper level of management authority to make changes to equipment housed in a UIT data center
- Data center technicians are capable of preparing backup tapes for daily offsite rotation; able to respond to requests to retrieve tapes from the backup library; add new tapes to the library when requested; prepare tapes for an end-of-month rotation
23
Computer Technician Resume Examples & Samples
- A Data Center Technician, working independently or as a member of a team, is proficient in the installation of network communications cabling. The term network cabling includes, but is not limited to, category 6a copper cable, fiber optics cable and twin-ex cable. The technician insures that all cables are accurately labeled, installed and dressed in accordance with a detailed written cabling instructions and that all work meets or exceeds manufacturer installation guidelines, industry best practice standards and University data center policy and procedures
- A Data Center Technician, working under the direction of a Data Center Specialist or Data Center Engineer, is proficient in the installation of infrastructural support equipment. The term infrastructural support equipment includes, but is not limited to, server racks, electrical power taps, power inverters, static transfer switches, cabinet mounted power distribution units, along with other support equipment as needed. Technicians follow prepared planning documents to see that all installation work is done in accordance with published manufacturer guidelines, and meets or exceeds industry best practice standards and University data center policy and procedures
- A Data Center Technician, working independently or as a member of a team, provides physical security for UIT data center facilities. Security is maintained by routine site tours of facilities to insure that data center doors are tightly shut, properly locked with detection systems in place and working properly. Technicians monitor both exterior and interior surveillance cameras in order to observe and respond to unauthorized access or suspicious activities in and around the facility. Technicians are responsible to receive, acknowledge and respond to intrusion alarms ensuring that any compromised door is re-secured, the alarm is reset and intrusion details reported
- A Data Center Technician, working independently or as a member of a team, provides access management for the Downtown Data Center facility (DDC). Technicians personally receive and screen all data center visitors; insure that all visitors are properly checked in by using either the on-file fingerprint recognition scanner or by manually signing the visitor log and, when necessary, checking at least one form of government-issued identification. Technicians determine that data center visitors, maintenance contractors, and IT tenant support staff have been preauthorized to enter the data center. Technicians are entrusted to see that clearances are valid and current and that each visitor has a legitimate business need to be in the DDC. At the conclusion of each visit, technicians are responsible to see that each individual is properly checked out and DDC credentials are collected and securely filed
- Data Center Technicians provide back-up help desk coverage during hours not currently staffed by the Campus Help Desk team: weekdays 9:00 PM to 7:00 AM, weekends and University holidays, all hours. Technicians are empowered to change passwords on non-blocked individual UNID accounts, and submit trouble tickets for emergency infrastructure issues dealing with wired and wireless networks, telephone communications, email service, and printing
- Data center technicians are capable of providing tenant-directed remote hands services. Remote hands service is offered when specifically requested by a recognized data center tenant with a proper level of management authority to make changes to equipment housed in a UIT data center
- Data center technicians are capable of preparing backup tapes for daily offsite rotation; able to respond to requests to retrieve tapes from the backup library; add new tapes to the library when requested; and prepare tapes for an end-of-month rotation
24
Computer Technician Resume Examples & Samples
- Installs and tests hardware and software on PCs including printers, monitors, disk drives, memory, expansion cards, application software, etc
- Responds to questions and problem calls relating to PCs and LAN. Identifies problems and conducts corrective measures
- Assists departments with PC utilization
- Determines new project integration and implementation of PCs. Analyzes equipment needs for installation
- Conducts training on PC functionality
- Recommends modifications and enhancements to PC and associated software
- Maintains PC and LAN systems security
- Maintains backup systems
- Recommends system improvements and modifications
- Carries out a reasonable request by management of which the employee is capable of performing
- Provides basic instructions to end users
- Provides input for overall ITG system planning and implementation
- Supervises Processes: Routine level such as new user setup and IT orientation
25
Computer Technician Resume Examples & Samples
- One year experience working with personal computers including configuration and software installation and in analyzing, evaluating, and resolving computer-related problems
- One year computer operating experience in a client/server environment
- Experience with networked systems
- Must have ability to interpret technical manuals
- Ability to work on multiple tasks in a high-pressure environment with a strong working knowledge of PC, network applications and software packages
- Knowledge of Macintosh operating system required
- Must be able to work independently, while being the leader of an active team
- Requires the ability to lift and move up to 30 pounds on a regular basis and up to 50 pounds occasionally
26
Temporary Computer Technician Resume Examples & Samples
- Work with Technology Specialist and Lab Supervisor to maintain the hardware and software for approximately 130 computers to keep them in top working condition with help and support of temporary student workers. This includes scripted installation/configuration of any and all software applications, as well as physical installation of any hardware necessary for students and faculty to perform lab experiments and research work. This includes assisting with imaging computers for use in labs every semester or as needed. It requires a familiarity with Windows system administration/troubleshooting, lab imaging procedures/technology, and scripted software installation
- Work with faculty and department head in scheduling of laboratories
- Coordinate with Technology Specialist to provide redundancy for computer technology within the College of Engineering & Science
- Order required hardware, software, equipment, and parts for labs and research. Put together orders for equipment used in labs and ensure appropriate departmental software licensing. Work with Technology Specialist on orders for computer hardware and software. Maintain an inventory of lab and research computers, parts, and equipment
- Maintain, troubleshoot, and calibrate laboratory and shop electronic test equipment. Install, calibrate, and test new equipment. Work with Information Services staff to maintain and perform basic troubleshooting on lab audio visual equipment, including projectors, document cameras, and video switches
27
Offshore Computer Technician Resume Examples & Samples
- Server administration and maintenance
- Competent in maintaining IS systems in hazardous areas
- Instrumentation knowledge for systems interface
- Competent in evaluating and resolving IS operational problems
28
Computer Technician Resume Examples & Samples
- Troubleshoots, repairs, and tests computer workstations, servers, printers, peripherals, and teleconferencing equipment
- Installs and configures computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
- Conducts sites surveys; assesses and documents current site configuration and user requirements
- Minimum education and experience level: High School/GED with seven (7) years of experience
- Equivalent education and experience: Associate’s degree and five (5) years of experience or Bachelor's degree and 3 years of experience
29
Computer Technician, Level CSN Resume Examples & Samples
- Diagnoses, repairs and troubleshoot personal computers, related peripherals, and network of all makes and models following factory and District specifications
- Inspects and tests malfunctioning and new computer equipment and creates solutions
- Installs computer system upgrades including hardware and software components
- Maintains records regarding equipment repairs, upgrades, purchases and site-based service calls and publishes monthly status reports
- Maintains inventory of school technology equipment and the generation of regular reports
- Provides training and tech support as needed on the use of hardware, software, and peripherals
- Assist in the preparation and communication of school tech plan
- Attends District and Cluster tech meetings and is responsible for facilitation communication between school and Cluster, school and District
- Responds to all telephone calls, e-mail and faxes regarding technology
- Assists with planning and coordination of computer technical maintenance programs
- Coordinates supply purchases to include tools, test equipment, diagnostic software and parts inventory
- Installs software packages and runs diagnostics to determine proper functioning
- Adjusts, calibrates, aligns and modifies software applications to conduct functional testing of equipment
- Assist principal in making technology decisions that align with school, District, and Cluster goals
- Maintains the school’s inventory of technology-related equipment and software licenses
- Provide training and tech support as needed on the use of hardware, software, and peripherals
- Assist the principal or designee to coordinate site-based integrated technology professional development
- PREFERRED KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE
- Effective communication skills, both verbal and written
- Flexibility, organization, decision-making and problem solving skills
- Interpersonal skills with diverse populations in-person and on the telephone
- Ability to meet deadlines and work on multiple projects
- Knowledge of word processing, database and spreadsheet software
- Certification in software development, operating systems and hardware maintenance
- REQUIREMENTS
- High School Diploma or GED
- Knowledge of computer networks, communication software, and cross-platform hardware requirements
- Two years of experience in a computer related field with software configuration experience
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Computer Technician, Level CSN Resume Examples & Samples
- Diagnoses, repairs and troubleshoot personal computers, related peripherals, and network of all makes and models following factory and District specifications
- Attends District and Cluster tech meetings and is responsible for facilitation communication between school and Cluster, school and District
- Responds to all telephone calls, e-mail and faxes regarding technology
- Adjusts, calibrates, aligns and modifies software applications to conduct functional testing of equipment
- Maintains the school’s inventory of technology-related equipment and software licenses
- Provide training and tech support as needed on the use of hardware, software, and peripherals
- PREFERRED KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE
- Flexibility, organization, decision-making and problem solving skills
- Interpersonal skills with diverse populations in-person and on the telephone
- Ability to meet deadlines and work on multiple projects
- Knowledge of word processing, database and spreadsheet software
- Knowledge of computer networks, communication software, and cross-platform hardware requirements
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Computer Technician Resume Examples & Samples
- 1+ year of relevant experience
- Windows/MAC Installation experience
- Comfortable using Microsoft Excel
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Computer Technician L Resume Examples & Samples
- Minimum 1-3 year experience in servicing/deploy computer equipment
- Individual will be knowledgeable of Windows operation system environment
- Excellent verbal and written communication skills with emphasis in customer service, including experience handling difficult customer and conflict resolution
- Ability to lift 60 lbs
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Computer Technician Resume Examples & Samples
- Monitor and respond to the IT Group Service Ticket System regarding faculty, staff,
- Stay current with new computer technology and understand how these relate to
- Provide backup Friday/Saturday onsite support for the Executive MBA (EMBA)
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Computer Technician Resume Examples & Samples
- Performs trouble shooting, parts replacement, system upgrades and basic deployments & repair on Client Assets in campus/remote locations
- When required-provides onsite shadowing to Program Field Service Team
- Must have a proven customer service background
- Must have experience in a corporate environment
- Mechanically inclined
- Have good documentation skills
- Good with his hands and the use of hand tools such as screwdrivers and wrenches
- Must be able to pass a background check and drug test
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Computer Technician Intern Work & Learn Resume Examples & Samples
- Performs basic troubleshooting of a variety of computer issues
- Assists in the maintaining or repairing of computer equipment
- Configures computer networks
- Installs hardware and software systems
- Provides technical support on-site, via phone or email
- A completed CPCC application must be completed on-line
- During the on-line application process, applicants will be prompted to upload or build a cover letter and resume
- College transcripts (if required for the position) must be attached on-line in the "additional documents" section of the application process. Applicants that do not have an electronic copy of their transcripts, or find the electronic copy is rejected on-line due to the file size, may fax their transcripts to (704) 330-6066 for attachment to the on-line application
- All applications must be received in the Human Resources office by 11:59pm on the closing date posted to be guaranteed for consideration. Applications of qualified candidates received after this date may be considered at the discretion of the hiring manager
36
Computer Technician Resume Examples & Samples
- Manage and maintain Windows and Mac imaging servers and/or services, applications and related documentation
- Assist with the development and/or maintenance of campus licensed PC/Mac based applications
- Under the direction of the End-User Support Supervisor and as per ITS Dept standards/specifications, assist in or conduct evaluations of new hardware and software
- Under the direction of the End-User Support Supervisor develop and maintain campus standard Windows and Mac images for deployment
- Under the direction of the Network Infrastructure Supervisor and as per ITS Dept standards/specifications, install, configure and troubleshoot network hardware and software
- All other related duties as assigned in accordance to the Help desk and End-User Support Services
37
Computer Technician Resume Examples & Samples
- Education: AA or AS in Electronics or Computer Science
- Experience with IA and other processor/microcontroller architectures
- Experience Installing and configuring Windows and Linux OS
- Must use MS Office Suite: Word, Excel, Outlook, etc
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Computer Technician Resume Examples & Samples
- Provide computer support by troubleshooting and correcting problems on all end-user computing equipment
- Install and upgrade computer hardware and software applications
- Provide clear and accurate documentation of service/resolution efforts and inventory information in detail
- Assist with network support and maintenance as related to end-user computers
- Proactively engage in creatively finding and brainstorming improvements including: checklists, improving customer service skills, and finding novel solutions to recurrent problems
- Independently prioritize requests and handle concerns of impatient or dissatisfied customers
- Understand and abide by license restrictions and confidentiality guidelines in reference to applications and information stored within the network. (Specifically, regulations regarding HIPPA and PHI.)
- Stay current with new computer technology and understand how these relate to ongoing problems and strategic planning
39
Computer Technician Resume Examples & Samples
- Maintains department computer hardware, software and databases
- Provides basic troubleshooting and maintenance of computers, peripherals, network services and backup systems
- Delivers, installs, and configures peripherals, network connectivity, and software
- Performs routine security checks
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Computer Technician Resume Examples & Samples
- Works with team members to support customers on Mac and PC computers in a dynamically changing environment
- Monitors the department’s internal trouble ticket system and responds to incidents as they arise
- Works with vendors to complete repairs and RMAs in a timely manner
- Manages loaner laptops and projectors
- Ensures that department surplus is properly disposed of
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Instore & Onsite Computer Technician Resume Examples & Samples
- Maximizes sales opportunities with every customer by using current selling techniques and company programs
- Sells technology services and products and supports a selling culture in order to achieve current goals and targets
- Arranges service appointments, performs in store computer upgrades, repairs and setups and follows up with customers
- Ensures high quality execution of all technology services to minimize rework
- Effectively resolves customer concerns and escalates to management when appropriate
- Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard
- Capable to follow RUSCOMP procedures effectively
- Understands and adheres to all privacy and information management policies and procedures
- Properly secures company and customer assets and physical inventory and follows all loss prevention procedures
- Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist
- Checks all sources of communication for information (white boards, bulletin boards, portal, etc)
- Maintains general cleanliness of all tech room and workstations as assigned, according to company standards
- Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager
- Technical system diagnostic and upgrades/repair experience is preferred
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Computer Technician Resume Examples & Samples
- Bachelor degree in computer science or related field or equivalent training/education required
- At least 2 years of relevant experience required
- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
- Basic knowledge of network and computer hardware and software
- Knowledge of network/computer software, such as configuration management software, desktop communications software, network services software and internet directory services software
- Must possess a DOE "L" or "Q" clearance or the ability to obtain a DOE "L" or "Q" Clearance (US CITIZENSHIP REQUIRED)
