Computer Technician Job Description
Computer technician
provides end users with consistent quality of customer service and support for computer hardware, software, telephones and various mobile platforms (iOS & Android).
Computer Technician Duties & Responsibilities
To write an effective computer technician job description, begin by listing detailed duties, responsibilities and expectations. We have included computer technician job description templates that you can modify and use.
Sample responsibilities for this position include:
Coordinating with vendors regarding computer hardware
Installs computer equipment after initial site preparation in accordance with manufacturer's requirement
Troubleshoots user computer problems and determines appropriate course of action to return to operational user
Works with users of computer equipment in configuring equipment and options
Up-holds the highest of professional standards when performing warranty and non-warranty work, by ensuring that upgrades/repairs are 100% correct and tested
Provides in-person analytical and technical support for the installation, repair, preventive maintenance, troubleshooting, upgrades, modifications and enhancements to individual workstations, personal computers, related hardware and software
May recommend changes to existing procedures
Assists with project mobilization activities
Provides technical support for production equipment and post-production software in Express Newark’s Community Media Center under the direction of the Unit Computing Specialist in Video Production
End-to-end equipment preparation for circulation, events, workshops and classroom instruction
Computer Technician Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Computer Technician
List any licenses or certifications required by the position: MCSE, MS, ACSP, PKI, A/V, USB, CE, V3, ITIL, IAT
Education for Computer Technician
Typically a job would require a certain level of education.
Employers hiring for the computer technician job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Computer, Communication, Human Relations, Education, Computer Science, Technical, Associates, Information Technology, Management, Networking
Skills for Computer Technician
Desired skills for computer technician include:
Communication software
Computer networks
Cross-platform hardware requirements
Database and spreadsheet software
Word processing
Helpdesk ticketing software
IOS and Android
Microsoft Office products
Computer hardware
Software and peripheral
Desired experience for computer technician includes:
Functional knowledge of Open Systems troubleshooting
Functional knowledge of network administration
Knowledge of automated job scheduling
Preferred experience in operating, maintaining, troubleshooting, and repair of the Aegis Combat System (ACS) including the advanced command and control, command and decision (C&D), AEGIS Display System (ADS), weapon control system (WCS), AN/SPY-1 Radar System, .Fire Control System (FCS), Operational Readiness Test System (ORTS), AEGIS Combat Training System (ACTS), and special purpose test equipment required in support of the AEGIS Combat System
Minimum 2 years’ experiences with hands on training in current applications
Initial skill sets shall be current
Computer Technician Examples
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Computer Technician Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of computer technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for computer technician
- Triage of incoming security events, perform preliminary analysis, validate events, and escalate to management and Sr
- Analyze, troubleshoot and resolve hardware and software issues reported by corporate associates within a geographical area
- Establishing and coordinating specific training programs of a technical nature within the data processing operations
- Troubleshooting and maintaining all PC hardware
- Keeping abreast of new equipment and technological developments
- Assisting in educational training of computer software to employees
- Providing technical support and assistance to all employees
- Training for new technologies as they arise
- Administering training in commercial applications
- Run and monitor end of day processing of core software
Qualifications for computer technician
- Mastery of Microsoft computer program such as Word, Excel, Access, and Outlook
- Completed an Associate’s degree in relevant field
- High proficiency in English language skills (written & oral)
- 3+ years serving customers in customer-service and/or retail capacity
- A good working knowledge of Microsoft operating system and applications very good knowledge of personal computer technology, including a variety of computer models, printers and peripherals
- Knowledge of Microsoft Operating Systems (Windows 7/8/10 )
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Computer Technician Job Description
Job Description Example
Our company is growing rapidly and is hiring for a computer technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for computer technician
- Technical skills required are minimal as long as the person can show up on time and put in a good day’s worth of work
- Need someone who is just trying to learn IT and or a student at a tech school
- Listen to the needs of the customer in order to inform customers of specific functionality of merchandise, and utilizes skills and knowledge to interest customer in purchasing products
- Assists department manager in arranging space on sales floor, setting up promotional fixtures and displaying promotional merchandise
- Inspects returned computers and components, and audio/video merchandise for proper operation for return to stock and resale
- May be assigned to more than one selling center/counter may operate a cash register or other sales related equipment
- Practices loss prevention procedures and performs other related retail sales duties
- May train other sales associates on the features and functionality of electronic products
- Assist students and faculty with hardware and software related questions concerning computers, AV equipment and other school resources including the network
- Perform other duties as assigned by the team leader or the Dean
Qualifications for computer technician
- Solid understanding of IT Security best practices a plus
- CompTIA Secuirty +CE
- MS Windows 7 or Microsoft Technology Associate certification
- Customer-service oriented with good people skills
- Experience in computer related field, experience and knowledge of any of these items
- Currently possess Secret Security Clearance
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Computer Technician Job Description
Job Description Example
Our company is searching for experienced candidates for the position of computer technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for computer technician
- Maintain, troubleshoot, and calibrate laboratory and shop electronic test equipment
- Performing planned maintenance, trouble-shooting, commissioning, inspection, repairs and overhauls on the installation’s IS systems as directed by the Maintenance Supervisor
- Performing the role of Systems Administrator for the installation’s IS systems
- Experience repairing desktop and latptop computers, notebook computers, tablets, and printers
- Technical degree or certification in Electronics or Consumer Electronics
- Unbox and set up 1,200 computers
- Record in Excel when computer has been unboxed and plugged in
- Monitors and determines problems in campus wide network and University supported WAN systems
- Monitors, determines problems with, and troubleshoots local area networks and connections to the backbone network system and University supported WAN systems
- Maintains and repairs network hardware systems, devices and interfaces using oscilloscopes, meters, probes, schematics, diagnostic software, and other state of the art tools and equipment
Qualifications for computer technician
- Skilled knowledge of automated job scheduling
- High school education or equivalent and 2+ years technical education or IT experience
- Must be a US Citizen and eligible to obtain a US Secret Clearance
- Successful applicants must either have an active government security clearance or the ability to receive approval upon position acceptance
- Must have a valid US passport or the ability to obtain one upon position acceptance
- Must be a US Citizen and currently possess a Secret Clearance
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Computer Technician Job Description
Job Description Example
Our innovative and growing company is looking for a computer technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for computer technician
- Uses and evaluates network monitoring, diagnostic and management software packages
- Provides technical assistance and advice to users regarding computer network hardware and software
- Benefits, PTO, and medical insurance coverage
- Lead the analysis, testing, troubleshooting and documenting of internal or supplier
- Provide technical support to designers, engineers and other team members throughout a major VoIP deployment and implementation process
- Analyze information to determine, recommend, and plan layout, including type of computers, telephones, and peripheral equipment modifications
- Verify Bill of Materials to all computer systems and run diagnostic testing
- Follow detailed Statement of Work instructions
- Sign off on all tasks performed on configuration and Testing
- Troubleshoot Hardware and software Computer related issues
Qualifications for computer technician
- Experience with break/fix of hardware (desktops, laptops, printers
- Able to perform basic administration of Windows O/S and iOS
- Responsible for day-to-day support of desktop and laptop equipment
- Perform computer and peripheral replacements at the 10 locations
- Complete surplus of equipment following policies and procedures
- Assist with employee moves
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Computer Technician Job Description
Job Description Example
Our company is looking for a computer technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for computer technician
- Load associated drivers for hardware/options that are installed (such as Network cards/ Video cards SAS and SCSI controllers )
- Download drivers if drivers are unavailable
- Experience working with PCI and PCI-X bus structures
- Able to load and troubleshoot multiple operating system software such as Microsoft Windows XP, 7, 8, 10, and Linux
- Configure multiple manufacturer Raid controllers
- Set up network cards and hook up to an in-house server
- Able to use drive imaging software such as GHOST and Paragon to deploy custom OS images from an internal server
- Must understand command line syntax
- Able to set up detailed customer specific configurations according to Statement of Work documentation, including Host names and IP addressing
- Configure drive clusters
Qualifications for computer technician
- Strong knowledge with Microsoft Word, Excel, and Outlook Office products
- Organize and maintain IT inventory (including but not limited to receiving packages and uploading packing slips into the ticketing/asset management tool)
- Bachelor’s degree in information technology, management information systems, computer science, or an equivalent field
- Demonstrated in depth experience in software imaging and distribution
- Desktop scripting knowledge such as JavaScript, VB script, or PowerShell
- Ability to work independently and problem solve with little direct supervision