Public Relations Account Manager Resume Sample

Public Relations Account Manager Resume Sample

Public Relations Account Manager Resume Sample

KW
K Wiza
Kristofer
Wiza
21060 Kemmer Locks
Dallas
Texas
United States
+1 (555) 147 4340
21060 Kemmer Locks
Dallas
Texas
United States
Phone
p +1 (555) 147 4340
Experience Experience
11/2012 present
Philadelphia
Public Relations Account Manager
Philadelphia
Public Relations Account Manager
11/2012 present
Philadelphia
Public Relations Account Manager
11/2012 present
  • Analyzed and completed reports
  • Analyzed and monitored change requests for accounts throughout the implementation phase
  • Communicated overall marketing objectives, expectations and successful execution of marketing strategy to members of the team and staff.
  • Communicated the resolution and monitored to ensure its success
  • Demonstrated an understanding of and affinity for digital tools and platforms, including applications for clients’ business.
  • Drove the overall customer experience for accounts serviced
  • Ensured team billability and account profitability.
  • Ensured that all accounts are strategically on target with clients’ business objectives.
  • Ensured that all accounts are strategically on target with clients’ business objectives.
  • Established, consulted, and implemented appropriate technology for initial billing set-up and initial premium changes
  • Evaluated the team’s effort collectively and individually. Promptly review their work and provide constructive feedback.
  • Exhibited strong communication and presentation skills to effectively articulate ideas to clients, colleagues and staff.
  • Maintained contact with accounts to ensure quality service
  • Managed and mentored team members
  • Managed day-to-day client activities such as planning, implementing and executing strategies and tactics
  • Monitored budgets, resources, deadlines and client records
  • Motivated team members and encouraged them to take advantage of training and development opportunities.
  • Oversaw coordination of implementation of technology with internal and external customers to facilitate data exchange
  • Participated in external company promotion through articles, speeches, presentations, professional memberships, etc
  • Partnered with the internal business units to address any client question or issue
  • Prepared and managed account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders
  • Provided insight to help shape the account’s service needs as they evolve and grow
  • Reported to senior management on progress of team members/accounts.
  • Served as a liaison between senior management and staff
Education Education
2008 2012
Columbus College of Art and Design
2008 2012
2008 2012

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