Public Relations Account Manager Resume Sample

Public Relations Account Manager Resume Sample

Public Relations Account Manager Resume Sample

KW
K Wiza
Kristofer
Wiza
21060 Kemmer Locks
Dallas
Texas
United States
+1 (555) 147 4340
21060 Kemmer Locks
Dallas
Texas
United States
Phone
p +1 (555) 147 4340
Education Education
2008 2012
Columbus College of Art and Design
2008 2012
2008 2012
Experience Experience
present
Philadelphia
Public Relations Account Manager
Philadelphia
O'Keefe, Rodriguez and Monahan
present
Philadelphia
Public Relations Account Manager
present
  • Analyzed and completed reports
  • Analyzed and monitored change requests for accounts throughout the implementation phase
  • Communicated overall marketing objectives, expectations and successful execution of marketing strategy to members of the team and staff.
  • Communicated the resolution and monitored to ensure its success
  • Demonstrated an understanding of and affinity for digital tools and platforms, including applications for clients’ business.
  • Drove the overall customer experience for accounts serviced
  • Ensured team billability and account profitability.
  • Ensured that all accounts are strategically on target with clients’ business objectives.
  • Ensured that all accounts are strategically on target with clients’ business objectives.
  • Established, consulted, and implemented appropriate technology for initial billing set-up and initial premium changes
  • Evaluated the team’s effort collectively and individually. Promptly review their work and provide constructive feedback.
  • Exhibited strong communication and presentation skills to effectively articulate ideas to clients, colleagues and staff.
  • Maintained contact with accounts to ensure quality service
  • Managed and mentored team members
  • Managed day-to-day client activities such as planning, implementing and executing strategies and tactics
  • Monitored budgets, resources, deadlines and client records
  • Motivated team members and encouraged them to take advantage of training and development opportunities.
  • Oversaw coordination of implementation of technology with internal and external customers to facilitate data exchange
  • Participated in external company promotion through articles, speeches, presentations, professional memberships, etc
  • Partnered with the internal business units to address any client question or issue
  • Prepared and managed account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders
  • Provided insight to help shape the account’s service needs as they evolve and grow
  • Reported to senior management on progress of team members/accounts.
  • Served as a liaison between senior management and staff

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