The Office Clerk is responsible for performing clerical and administrative duties within an organization or department. They are also sometimes referred to as clerical workers or clerical assistants because of their everyday job duties. The position is such a crucial cog in a working office because without an Office Clerk, there would be little to no organization throughout the company. The position requires someone to be extremely organized, personable, and technically competent since they assist others in the office with mandatory administrative duties.
Some of the crucial duties an Office Clerk does on a daily basis includes sorting the office mail, filing important documentation, answering incoming phone calls to the office and directing the calls properly to the correct person, and scheduling meetings for certain individuals. The Clerk can also be responsible for performing basic bookkeeping duties, compiling financial records, performing data entry, and preparing payroll checks for the employees. Along with performing financial requirements, they help to organize the entire office by sorting and delivering mail to the correct employees, retrieving files for personnel when needed, scheduling meetings and conference rooms, and restocking the supply closet with printing paper, ink, pens, paper clips, staplers, files and folders, and correction fluid. Lastly, they are responsible for operating and fixing any malfunctioning office machines including photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Many Office Clerks are also the face of the company when clients enter the business. It is necessary to be personable, friendly, and knowledgeable about the business in case they ask a question. Some questions may require researching the answer, but the Clerk should be able to find the answer quickly and effectively.
Major skills that are required to be a successful Office Clerk include communication, computer skills, customer service, attention to detail, and organizational skills. Communication is needed for incoming calls or information that needs to get to the right people. Computer skills in word processing, spreadsheets, inputting data, and many other projects are needed on a daily basis. Customer service works hand in hand with communication when speaking with people outside the company, including potential clients. Attention to detail is important during data processing or writing letters or documents for management. And finally, organization skills are a must when multi-tasking with several different jobs at once.
If applying for an Office Clerk position, your resume should include the duties you performed in your recent positions including any clerical and administrative tasks throughout the office. If you worked with financial data or payroll, describe the software you used and how you managed your organization of these numbers. Being able to fix a malfunctioning office machine is useful to many organizations, so include what you are knowledgeable in fixing. Communication is really seen during an interview, but for a hiring manager to see that on your resume, include your interactions with clients, employees, and management on a daily basis to show you can effectively communicate between them.
Office Clerk Resume Builder Power Words: filing, payroll, spreadsheets, supply, data entry, sorting mail, incoming calls, scheduling, meetings, organized, and communication.
Office Clerk Resume Sample
- Assisted department in sorting and delivering department mail
- Assisted in handling customer issues relating to financing and insurance products
- Assisted in other administrative and payables tasks on an as-needed basis
- Assisted with hiring, scheduling and training of temporary staff
- Communicated with Office Manager on day to day expectations and tasks
- Compiled reports and draft correspondence as assigned
- Ensured that all paperwork is completed for every deal
- Maintained document organization and management of filing system
- Processed direct mail and correspondence
- Provided backup support to the receptionist as needed by answering phone calls, covering the receptionist desk, tracking ups, etc.
- Remained compliant with privacy laws while handling customer information
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