National Coordinator Resume Samples

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FD
F Daniel
Fred
Daniel
203 Kenny Shores
San Francisco
CA
+1 (555) 743 8997
203 Kenny Shores
San Francisco
CA
Phone
p +1 (555) 743 8997
Experience Experience
Philadelphia, PA
National Coordinator
Philadelphia, PA
Borer, Boyer and West
Philadelphia, PA
National Coordinator
  • Works with Project Manager and assists with developing budgets, proposals, managing grants, project materials, and information
  • Provides support to program management such as troubleshooting, updates work plans, coordinates travel arrangements and monitors program activities
  • Identifies resource development opportunities and supports development of proposals
  • Provides technical assistance and support to program
  • Contribute to project work by providing administrative support, and liaison with key partners
  • Work with the AVP's to create presentation materials for a variety of audiences
  • Supervises and mentors staff and provides training on systems, policies, and regulations
Los Angeles, CA
National Account Coordinator
Los Angeles, CA
Hayes Inc
Los Angeles, CA
National Account Coordinator
  • Works with National Sales Manager on the design and development of Region National Sales Newsletter
  • Works with National Sales Manager on design and development of National Sales Packages
  • Works with sales management to implement sales contest boards and tracking
  • Manager and support development of National Sales database
  • Work proactively to identify opportunities for Alere eScreen to better assist clients in their successes
  • Create and maintain Customer Account management data
  • Schedules and Manages travel itineraries for National Sales Manager
present
Los Angeles, CA
National Marketing Coordinator
Los Angeles, CA
Quitzon, Dickinson and Bruen
present
Los Angeles, CA
National Marketing Coordinator
present
  • Develop, distribute, and manage VIP sales membership content
  • Work with national team to develop marketing materials from inception to delivery
  • Create and present analytical reporting from projects managed
  • Develop and send program-specific store communications to inform the field of upcoming marketing activities
  • Oversee menu creative development and rollout for F&B departments
  • Proofread all creative and working versions for consistency in messaging and layouts
  • Supervise the development, creation and execution of field collateral
Education Education
Bachelor’s Degree in Marketing
Bachelor’s Degree in Marketing
Clark Atlanta University
Bachelor’s Degree in Marketing
Skills Skills
  • Liaise with sales management, distribution partners, and Sales Support Team as directed by AVP's
  • Produce and analyze reports on sales, activities and opportunities with the use of the activity management system (Salesforce.com)
  • Monitor and analyze monthly budget; investigate and raise issues of concern with AVP's
  • Providing general administrative support to AVP's (managing calendar, expenses, communications, etc.)
  • Support Director of Sales training to coordinate planning of training content and working sessions
  • Liaise with regional offices to ensure consistent operational processes are followed
  • Contribute to project work by providing administrative support, and liaison with key partners
  • Organizing business and social events, sometimes at offsite locations
  • Moderate databases
  • Insure the appropriate people are involved in decision making and problem solving of issues when leaders are out of the office
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15 National Coordinator resume templates

1

National Marketing Coordinator Resume Examples & Samples

  • Marketing execution and planning skills
  • Brand and campaign management
  • Ability to work in a team environment and independently
  • Innovative, energetic and results driven
  • Inspiring loyalty and trust
  • Behavioural awareness
  • Build and align culture
  • Solve problems and make decisions
  • Focus on customer/stakeholder
  • Collaboration and teamwork
  • Maintain market and commercial awareness
  • Relationship building and influencing skills
  • Able to work on several projects/issues at once
  • Competent in both oral and written communication
  • Excellent Microsoft Powerpoint, Word and Excel skills
2

National Account Coordinator Resume Examples & Samples

  • Work closely with National Account Managers to support all sponsorship activities including but not limited to
  • Contract execution
  • Relationship building
  • Manages event vendors leading up to and on race day
  • Reviews sales proposals for sponsors and vendors to ensure accuracy
  • Serves as day to day contact for event sponsors and vendors
  • Works closely with the race directors and brand managers to provide a great on-site sponsor experience
  • Serve as liaison between sponsors and race operations teams on sponsorship implementation
  • Work with other Life Time groups to ensure non-race day entitlements are met (web, email, etc)
  • Supports Partnership Marketing in developing new sponsorship programs
  • Tracks and compiles sponsor activation efforts for recap reports
  • Recruits, trains and manages brand ambassadors for sponsors at events
  • Supports and works on special projects as needed for Media team
  • One to two years of sponsorship management, event coordination or relevant work experience
  • Knowledge of standard office procedures and computer software
  • Ability to pay attention to details
  • Talk or hear
  • Use reasoning and solve problems through deduction
3

National Event Sponsorship Coordinator Resume Examples & Samples

  • Report to Senior National Event Sponsorship Manager (based out of NYC)
  • Identify and develop event sponsorship opportunities for national iHeartMedia events. Support new and existing client sales and promotional objectives
  • Work with Event Sponsorship Mgr to develop and create custom ideas for each client based on their unique ROI goals
  • Responsible for vetting sold and potential sponsorship ideas with the venues to gain approvals
  • Responsible for maintaining visibility over venue partners
  • Co-manage partner plotting of site plans for sponsor activiations
  • Manage experiential vendor relationship for ideation, production and buildout, in conjunction with Manager
  • Ability to co-manage and maintain a sponsorship inventory system for events in a detailed and organized fashion
  • Collaborate with the internal sales and marketing teams to create sponsorship opportunities for iHeartMedia national events
  • Develop and implement internal communications about events and sponsorship opportunities with sales team
  • Co-manage overall event sponsorships on-site at National Programming events
  • Responsible for working with venues to determine all on-site sponsorship opportunities and restrictions
  • Ensure necessary approvals are gained when dealing with venues, vendors, and clients
  • Responsible for working on-site at all National Programming events
  • Travel to out-of-state and work on iHeartMedia events, B2B conferences, and corporate meetings
  • 2 - 4+ years of special events/sponsorship experience, preferably in entertainment or live events
  • Demonstrated ability to creatively develop and execute events
  • Ability to collaborate cross departmentally
  • High degree of stress tolerance and ability to thrive in fast-paced environment
  • Excellent interpersonal skills and collaboration with others ‘
  • Ability to adapt to a changing environment
4

National Marketing Category Coordinator Resume Examples & Samples

  • Gain a thorough understanding of IMG College business units and marketing assets in order to
  • Minimum of two (2) years of agency or client-based sponsorship development or account management experience, or specific disciplines such as sponsorship marketing, event marketing, media sales and media buying required
  • Experience in sports industry preferred
  • Experience with sponsorship activation, on-site event marketing operations and logistics preferred
  • Ability to think strategically and creatively
  • Ability to problem-solve independently and in groups
  • Excellent time management, written and oral communication skills
  • Ability to travel 10-15% of the time
  • Ability to work irregular hours, including nights and weekends as necessary
  • Strong proficiency in PowerPoint, Excel and CRM systems
5

Coordinator, National Team Operations Resume Examples & Samples

  • Excellent organizational and record keeping skills
  • Ability to work in a demanding and fast paced environment
  • Good working knowledge of Microsoft Office programs
  • Fluency in assigned National Team’s native language is required for those assigned to Latin American, Chinese, Japanese, Korean, and Taiwanese National Teams
  • Undergraduate degree essential; Graduate degree a plus
  • Experience working in a professional sports and/or special events environment
6

National Major Gifts Coordinator Resume Examples & Samples

  • Coordinates activities related to the planning, organization, implementation, and follow-up for major gift cultivation and stewardship, including wealth screening, profiling, Pipeline and Moves Management Plan preparation
  • Provide key prospect management support to include gift tracking, entering proposals, prospect updates and changes, research, and prospect identification
  • Audit compliance with prospect records, donor meetings, and giving history in pipeline reports and Salesforce
  • Compile and analyze pipeline, salesforce and budget metrics
  • Prepare queries, reports, statistics, etc., based on information compiled from various sources; determine format, elements, and trends, etc
  • Compile executive level briefings on prospects/donors
  • Administer select on-going programs and/or special projects as assigned by the MGOs
  • Participate in team meetings, brainstorm on new ideas and offer solutions to improve current processes
  • Facilitate and coordinate complex meetings including conference room, catering, audio/video requirements
  • 5+ years’ administrative experience
  • Experience working in a matrix environment is helpful
  • Superior writing skills to craft compelling, understandable proposals and targeted, meaningful acknowledgments
  • Capacity to acquire an understanding of leukemia, lymphoma, non-Hodgkin lymphoma and myeloma, as well as issues of concern to blood cancer patients and their families
  • Able to think strategically and maintain focus while working with multiple chapters and auditing the upkeep of MGO portfolios of qualified prospects/donors
  • Spreadsheet and analytic proficiency
  • Computer literacy and a commitment to maintaining integrity of a central database
  • Ability to travel with some overnight stays required
7

National Marketing Coordinator Resume Examples & Samples

  • Create and update promotional marketing presentation documents
  • Compile all quarterly planning documents and materials
  • Own the creative routing process to obtain necessary signoffs from Marketing team and other cross-functional partners
  • Proofread all creative and working versions for consistency in messaging and layouts
  • Support filed partnerships to solicit feedback and evaluate marketing initiatives
  • Initiate creative briefs for marketing programs, partnering with internal Creative and Print Production teams
  • Partner with cross-functional partners to update annual promotional calendars
  • Manage barcode requests for all marketing materials
  • Execute mobile marketing text campaigns
  • Capture metrics and counts from mobile campaign reports
  • Manage the Quarterly Overview store communications process; partner with cross-functional teams to develop the timeline and ensure information is submitted and posted on time, inclusive of National Marketing content
  • Develop and send program-specific store communications to inform the field of upcoming marketing activities
  • Manage invoice processing and cost tracking/updates
  • Gather and share competitive samples, research, and data regularly
  • Strong understanding and execution of brand standards and guidelines
  • Create campaign budget documents for cost analysis; update costs for program analysis
  • Responsible for update and distributing briefs, updating marketing presentations, and execution plans
  • Bachelor's degree, preferably in Marketing or Business
  • At least 1-3 years marketing experience; agency background, a plus
  • Proactive and excellent relationship-building skills
  • Ability to create recommendations and procedures to improve operational efficiency
  • Strong understanding of brand standards
  • Ability to contribute creative ideas for national promotions from competitive monitoring and personal experiences
  • Ability to work in an extremely fast-paced and deadline-driven environment, while maintaining a supportive and team-oriented atmosphere
  • Strong interpersonal skills; positive, energetic, empathetic and open-minded
  • Flexibility to adjust quickly to changes and deliver on tight deadlines
  • Retail experiences or other direction customer marketing experience, preferred
  • Knowledge of Visual Basic, Excel Macro development, a plus
  • Proficient in MS Suite
8

National Account Coordinator Resume Examples & Samples

  • Ø Function as the primary liaison between Alere eScreen and your assigned client base using a consultative approach to manage the account and exceed all client needs. This requires daily interface with all internal team members and client contacts at management levels via email, phone and in person
  • Ø Assist in the implementation process with client, vendors, and internal staff to meet client and company requirements
  • Ø Custom design a comprehensive communication strategy for clients based on their culture, budget and existing resources to successfully implement program changes
  • Ø Train clients on system offerings, new product releases and reporting packages
  • Ø Continually monitor each client’s account transactions from various reports such as site traffic, assessment reports and points reports. Based on goals, client culture and communication efforts suggest improvements to ongoing strategy
  • Ø Monitor program operations, billing and reporting to confirm alignment with customer expectations
  • Ø Identify opportunities to up-sell additional services that would be to the benefit of the client
  • Ø Work proactively to identify opportunities for Alere eScreen to better assist clients in their successes
  • Ø Perform other duties as assigned by the Manager
  • Ø Associate’s degree in Marketing or related field
  • Ø One (1) to two (2) years’ experience in a customer/client facing capacity working with employers, healthcare consulting firms, or health plans
  • Ø One (1) to two (2) years’ experience in human resources, benefits and/or healthcare
  • Ø One (1) to two (2) years’ experience in Health and Wellness industry is preferable, but not required
  • Ø Travel – twenty percent (20%)
  • Ø Informatics experience preferred
  • Ø This position requires a high level of competency in both oral and written communication
9

National Account Coordinator Resume Examples & Samples

  • Address client needs as they occur; while demonstrating a strong sense of customer service
  • Train clients on system offerings, new product releases and reporting packages
  • Monitor program operations, billing and reporting to confirm alignment with customer expectations
  • Work proactively to identify opportunities for Alere eScreen to better assist clients in their successes
  • Identify and implement strategies that achieve organizational goals
  • Make recommendations for process improvements that contribute to operational excellence and accelerated growth of the company
  • Train/update clients on new technology, product offerings and pricing of those products
  • Provide solutions to clients/partners that promote growth and stability
  • Look at opportunities to generate new business and grow existing business
  • Travel as needed to support clients/partners with business objectives, develop strong business relationships and ensure client satisfaction
  • Four-year degree from accredited college or university preferred
  • Experience with corporate culture along with an excellent customer service mentality
  • Travel – ten percent (10%)
  • Proficiency in Excel, Word, PowerPoint, and Outlook (essential)
  • Exceptional time management skills and ability to self-motivate
10

National Coordinator Resume Examples & Samples

  • Liaise with sales management, distribution partners, and Sales Support Team as directed by AVP's
  • Produce and analyze reports on sales, activities and opportunities with the use of the activity management system (Salesforce.com)
  • Monitor and analyze monthly budget; investigate and raise issues of concern with AVP's
  • Providing general administrative support to AVP's (managing calendar, expenses, communications, etc.)
  • Liaise with regional offices to ensure consistent operational processes are followed
  • Organizing business and social events, sometimes at offsite locations
  • Moderate databases
  • Work with the AVP's to create presentation materials for a variety of audiences
  • Provide filing and the necessary record keeping
  • Maintain statistical data
  • College/University degree or equivalent business experience
  • Experience working as part of a team preferably in a sales oriented environment
11

National Coordinator Resume Examples & Samples

  • Provides support to program management such as troubleshooting, updates work plans, coordinates travel arrangements and monitors program activities
  • Provides technical assistance and support to program
  • Reviews and contributes to work plans for one or many programs
  • Serves as the liaison with government officials, local communities, and other organizations
  • Provides technical input to projects, including monitoring and evaluation
  • Typically requires a minimum of 5-8 years’ experience with program management, US Government rules and regulations
  • Must be able to read, write, and speak fluent English; fluent in host country language as appropriate
  • Prior work experience in a non-governmental organization (NGO), government agency, or private organization
  • International or Domestic (US) Program Development or Program management preferred
12

National Coordinator, Ultimate Hoops Resume Examples & Samples

  • Auditing league night execution - 60%
  • Audit the execution of the ‘Ultimate Hoops League Night Experience’ using reporting, in-person accounts, surveys and trends
  • Update audit reporting (RYG) in shared drive for entire team to access
  • Audit the fields reporting to ensure accuracy and honesty
  • Media/content oversight and editing - 25%
  • Edit and produce podcasts for the Ultimate Hoops Podcast Network
  • Review field produced content, provide feedback to team
  • Search for and screen new hires - 15%
  • Search Taleo, correspond with & interview potential candidates in an effort to find persons qualified to work for Ultimate Hoops
  • Work with Human Resources on ensuring all proper new hire paperwork is completed
  • 1-2 years of related leadership experience
  • A strong-sense of teamwork and ability to execute
  • Proficiency with basic computer applications including Google Docs, MS Office Apps (Outlook, Word, Excel, PowerPoint, etc.) and MAC (Keynote)
  • Knowledge and connection within the local basketball market
  • Pay: Salary based on experience
  • Support and articulate the Ultimate Hoops 3 core values
  • Adhere to company policies and procedures
13

National Processing Warranty Coordinator Resume Examples & Samples

  • Process warranty claims within Service Bench
  • Register new equipment in Service Bench
  • Host monthly communications call with service office to review open warranty jobs
  • Manage and maintain critical utility tracker for field locations
  • Dispute resolution as required
14

National Circulars Marketing Coordinator Resume Examples & Samples

  • Gather and coordinate accurate information for circular preparation and coordinate daily tasks with internal cross-functional departments to ensure all detail is provided in completion and for accuracy
  • Develop circular schedules for collecting and processing circular input from various parties, including maintaining and managing the circular schedule to ensure no missed deadlines
  • Attend and document cross-functional circular meetings to review and plan circular themes, product selections and proofing
  • Proof circulars, in-store signage, and other printed marketing materials
  • Coordinate and implement new Marketing Request Forms as needed to support various initiatives
15

National Account Coordinator Resume Examples & Samples

  • Facilitate and support the daily needs of our National Builder customers
  • Help BMC grow our market share with the National Builders
  • Develop and create deliverable sales presentation documents, proposals and business reviews
  • Work with internal departments and markets to create sales reports
  • Create and maintain Customer Account management data
  • Maintain/review Corporate Purchasing and Supplier Contracts
  • Track Corporate Rebate and Marketing funds
  • Ensure compliance with the Rebate Process
  • Manage and communicate with customers on their annual events
  • Coordinate national events and sales meetings in partnership with Field Marketing and Sales
  • Develop and maintain spreadsheets and reports for use in reviews and ease of communication with customers and internal departments (i.e.-forecasting, pricing, presentation strategy)
  • Establish and maintain relationships with Key Customers
  • Perform various administrative functions
  • Minimum education required: Bachelor’s degree or equivalent in work experience
  • Lumber/Truss/ Millwork and related industry knowledge/experience. Basic knowledge of building plans and estimating process. Ability to coordinate estimates and work with our design teams across markets
  • Must be highly organized and able to switch tasks at hand with little notice
  • Minimum experience required: 5 years related experience in a National Account Coordinator role, Field Marketing or Inside Sales within the Building Materials Industry
16

National Coordinator, Cibc Trust Resume Examples & Samples

  • Provide briefings to the COO before appointments or meetings with appropriate background information
  • Process expense reports, maximizing accuracy and compliance to policy
  • Act as delegate in managing the HR system input and personnel file administration on behalf of COO
  • Processing required transactions including new hires, resignation/terminations, transfers
  • Producing payroll register
  • Ensure data input accuracy
  • Coordinating conferences/special events (e.g. planning and organizing team events, special occasions
  • Acting as a resource for business management issues (facilities/equipment procurement)
  • Assess importance and sensitivity/confidentiality of issues arising and determining appropriate course of action in the absence of the COO, Trust
17

Service Coordinator National & Regional Resume Examples & Samples

  • *Training consists of 1 week onboarding - virtual, then 1 to 2 weeks onsite at a Cigna office to be determined as of yet, then 1 additional week of virtual training
  • Research, analyze, and track customer call/claim inquiries brought to Client Service Executive from employers/brokers. Communicate outcome and next steps with Client Service Executive as needed
  • Service customers across all medical platforms and products (as well as behavioral health as needed)
  • Interact with internal/external customers and business partners in a professional manner (includes verbal and written interactions). Will be making out bound calls to customers and providers
  • Handle transactional tasks (customer/provider outreach calls, create out-of-pocket ledgers, etc)
  • Manage resolution in a timely manner and provide status to all appropriate parties when resolved
  • Pull claim reports and analyze data and trends
  • Navigate multiple Cigna systems including client self service portals, claim systems, and tracking systems
  • Process routine requests: ID card requests, certificate of credible coverage, pharmacy overrides, student status requests
  • Compile monthly service reporting based on client needs/requests
  • Travel - May be up to 10% - domestic only
  • Bachelor’s Degree or equivalent previously related work experience; minimum of 2 years’ experience in Cigna customer service or Cigna claim area is preferred
  • Strong knowledge of Cigna benefits, products, and services is preferred
  • Ability to quickly understand the customer’s needs and expectations
  • Demonstrated time management skills
  • Ability to effectively problem-solve issues to resolution
  • Demonstrated interpersonal skills
  • Preferred minimum two years’ experience with multiple software and system-based applications, including database and spreadsheets (Word, Outlook, Excel, PowerPoint, tracking systems)
  • Ability to manage multiple and divergent priorities and deadlines, work independently and proactively, negotiate and manage expectations for mutually acceptable solutions
  • Travel may be up to 10% - domestic only
18

National Account Coordinator Resume Examples & Samples

  • Establish a good working relationship with clients
  • Develop and maintain strong relationships with clients, finance, and operations teams
  • Think creatively while juggling several projects and ideas at once
  • Must possess strong organizational skills, attention to detail and ability to prioritize
  • Proficiency with Microsoft PowerPoint, Word and Excel
  • Strong analytic capabilities and interest in advertising, marketing and sales
  • Self-motivated with 1-2 years of related work experience
  • Bachelor’s Degree preferred. Course of study in Marketing, Digital Marketing, Communications or similar a plus
19

National Coordinator Resume Examples & Samples

  • Coordinate and process advertising contracts, internal work orders, non-space agreements, paper request forms, client posting instructions, completion reports, credits, CCN’s and all other paperwork associated with completing the sales process
  • Coordinate and track production activities of accounts and provide accurate completion reports upon installation
  • Supports and exhibits behavior consistent with the sales and service philosophy of OUTFRONT Media
  • Computer Skills; Microsoft Excel, Microsoft Word, PowerPoint and Outlook
20

National Account Coordinator Resume Examples & Samples

  • Ability to understand and operate a field service management system and CRM System
  • Personal Computer literacy: Microsoft Excel, Word, Outlook, PowerPoint, FSM System, CRM System
  • Ability to communicate well in writing and verbally with customers, fellow Associates, suppliers and subcontractors
  • Ability to understand field reports and technical concepts related to Fire Alarm/Fire Suppression
  • Dedication to providing exceptional service to major customers
  • Associate degree in Business or experience in fire protection field or related business
  • Experience working with personal computers. Salesforce or ServiceMax experience a plus
  • Experience in Sales, Project Management or other position with direct contact with major customers
21

National Domestic Services Coordinator Resume Examples & Samples

  • Ensure that Cleaning, Housekeeping, Laundry and Sport & Recreational standards are upheld
  • Ensure that compliance activity is to standard and timely
  • Identify, initiate, recommend and assist in the issue resolution process
  • Demonstrate ability to work autonomously with a high degree of motivation, energy, initiative and commitment, with the capacity to deal with multiple and often conflicting priorities
  • Demonstrated interpersonal communication skills and the ability to work as a member of a team
  • An ability to work flexibly and adaptively in a complex environment with multiple stakeholders
  • Previous Defence experience highly regarded
22

National Service Coordinator Resume Examples & Samples

  • Facilitate the coordination of roadside assistance and replacement rentals
  • Consult customer decision makers regarding the vehicle repair service process
  • Communicate to sales and management personnel regarding vehicle repair status and department policies
  • Act as the primary contact for vehicle repair follow-ups and status updates
  • Coordinate roadside assistance and replacement rentals
  • Assist drivers with general vehicle service questions or concerns
  • Process credit card payment for vendors
  • Minimum one year of customer service experience
  • Intermediate level or better of proficiency with Microsoft Word, Excel, and Outlook
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Strong attention to detail and excellent organization skills
  • Ability to problem solve and make decisions with little supervision
23

National Account Coordinator Resume Examples & Samples

  • Assist with all support activities between National Sales Manager, Spectrum Reach Traffic Department, National Cable Communications and Clients
  • Communicates daily on the phone and through email with media buying agency contacts and national sales reps concerning order confirmation, revision, make goods and other stewardship considerations related to all cable television schedules emanating from the Media sales office
  • Works through billing/invoice discrepancies as needed
  • Works with billing department to update billing information on AE’s accounts to ensure that accounts are set up correctly in CRM and Eclipse
  • Ability to multi-task and prioritize workload based on sales team’s needs and internal
  • Manager and support development of National Sales database
  • Maintains assigned region Electronic Media Kit (aka:EMK)
  • Strong written and verbal communication with internal and external customers on a daily basis
  • Prepares graphically rich and professional PowerPoint Presentations
  • Works with National Sales Manager on the design and development of Region National Sales Newsletter
  • Works with National Sales Manager on design and development of National Sales Packages
  • Ensures Region rate Cards are current and posted according to the direction of the National Sales Manager
  • Downloads revenue reports into excel format and sorts data according to the direction of the National Sales Manager
  • Maintains accurate record keeping of National Sales Incentive Programs
  • Works with sales management to implement sales contest boards and tracking
  • Schedules and Manages travel itineraries for National Sales Manager
  • Manages and submits all Travel and Entertainment expenses on behalf of the National Sales Manager
24

National Climate Assessment Program Coordinator Resume Examples & Samples

  • Computer literate, including word processing, presentation, database, and web applications (e.g., Word, Excel, PowerPoint, Google apps, e-mail, calendars, Skype, etc.). Adobe Creative Suite/graphical design skills are a bonus
  • Ability to work both as part of a professional team as well as independently, under minimal supervision
  • Possesses excellent oral and written communications skills, particularly science communications, and exceptional attention to detail
25

National Account Coordinator Resume Examples & Samples

  • Receive all incoming forms of communication from National Account Temporary Services clients and Securitas branch offices servicing those clients during business hours, non-business office hours, and holidays
  • Respond appropriately to all calls and emails by evaluating the situation and reviewing procedures on what steps to take for each request type
  • Identify and route service request information to local branch offices in a timely manner by email and/or telephone
  • Ensure via email and telephone communications that all client requests are fulfilled locally
  • Track the confirmation status of all service requests/changes/cancellations for each client and report that information to the client on a daily basis
  • Reconcile tracking sheets to NCC List of Cases report on a daily basis
  • Verify validity of service failures and communicate those to National Accounts Temporary Services department for follow-up and/or resolution with branch offices
  • Track the department numbers for service requests for NCC charge backs
  • Transcribe incident reports. Ensure daily call transcriptions and periodic reports are delivered to clients of National Incident Reporting Services (NIRS)
  • Assist with and/or initiate projects that improve the overall efficiency of National Accounts Temporary Services support. Perform other duties as requested by management
  • Knowledge of standard office procedures and practices
  • Demonstrated proficiency in Microsoft Word, Excel, Outlook, and Access
  • Working knowledge of computerized systems like PeopleSoft a plus
  • Demonstrated proficiency in the English language in both oral and written communications
  • Must possess excellent verbal and written skills, including good grammar
  • Clear, professional, and pleasant speaking voice and courteous telephone manner
  • Previous experience in transcription services a plus
  • Previous call center experience is a plus
  • Excellent planning, organization and time management skills
  • Ability to interact effectively with both company and client representatives at all levels
  • Must be very detail-oriented, dependable and reliable (incl. proficiency at follow-up), and possess strong work ethic
  • Good organization and time management skills are essential characteristics utilized by this position
  • Able to work in a multi-tasked environment
  • Possess professional and positive demeanor
  • Flexibility: *NCC operates 24 hours per day 7 days a week 365 days a year.*
26

National Accounts Service Coordinator Resume Examples & Samples

  • Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills
  • Breaks down problems into smaller components, understands underlying issues; can simplify and process complex issues, understands the difference between critical details and unimportant facts
  • Must have good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism
  • High school diploma or General Education Degree (GED. Prefer Lighting and/or Electrical experience
  • Responsible for entering and dispatching work orders
  • Responsible for ensuring that work orders have been received by subcontractors, and verify the scheduled time and date of the work
  • Responsible for calling subcontractors 24 hours after the scheduled completion date to verify completion or update the status
  • Responsible for entering accurate and complete notes in the system regarding correspondence with customers and subcontractors
  • Responsible for acting on all incoming phone calls and faxes
27

National Operations Coordinator Resume Examples & Samples

  • Provides Administrative support for the Financial Centres focusing on Advisor monthly rent charges, contracts, & Financial Centre area calculations
  • Works with Director – Financial Centre Facilities on monthly rent & depreciation budget review & reconciliation for all Financial Centres. This requires investigation where discrepancies arise including tracking and investigation of accounts
  • Acts as a liaison for Financial Centre staff and Advisors, responding to inquiries in a timely and positive manner via telephone or email
  • Provides back up & cross-functional support to the National Operations Coordinator role reporting to Director of Financial Centre Operations. Provides back up when required to managing AVP's email & calendar
  • Responsible for ensuring Advisor service agreements & pre-agreements are executed (signed) properly, tracked and filed, on a quarterly basis. The incumbent is also responsible for issuing & tracking of separate Advisor "pre-agreement" documents, which Advisors sign in advance of the final service agreement
  • Acts as Liaison between Financial Centre's & Facilities. Works with the Facilities team on all current & pending work orders (bi-weekly meeting), follow ups and inquiries regarding invoicing
  • Updates Quarterly Occupancy Report. As part of this, updates Occupancy survey's on a quarterly basis and Financial Centre Staff count on a monthly basis
  • Performs various accounting duties, including creating purchase orders, payment of invoices, cross entries through Oracle, manual processing of deposit cheques, filing
  • Responsible for coordinating & working with the AVP – Sales Force Operations on the yearly United Way Campaign results & issuing of certificates
  • LI-SW1
28

National Marketing Coordinator Resume Examples & Samples

  • Manage and implement campaigns, initiatives and programs on a national scale
  • Research and create brand awareness campaigns and marketing opportunities
  • Work with national marketing team to test, monitor and measure existing and new advertising channels
  • Synchronize and standardize best practices for national programming, content management, tracking, and post-promotional reporting
  • Work with national team to develop marketing materials from inception to delivery
  • Prepare, format & research content for marketing presentations
  • Support senior marketing team with compiling market research and trends
  • Manage an organized portal for national content and plans
  • Create and present analytical reporting from projects managed
  • Work with other departments to coordinate effective promotions and take advantage of related promotional inventory
  • Assist Digital Marketing Team with projects as needed
  • Manage field marketing communication, activation and approvals for venue level marketing
  • Supervise the development, creation and execution of field collateral
  • Partner with the venues on locally testing and rolling out revnue driving promotions
  • Oversee menu creative development and rollout for F&B departments
  • Work with partners and F&B department for restaurant campaigns and promotions
  • Develop, distribute, and manage VIP sales membership content
  • Oversee, deploy, and track national email campaigns
  • Serve as primary liaison between internal team and agency partners
  • Supervise customer service response platforms
  • A minimum of 3 years’ experience of brand building and promotional marketing experience on a national and global brand, with an emphasis on private event marketing
  • Possess relationships in major entertainment/media companies/organizations
  • Experience in leveraging partner media and assets
  • Ability to pitch to strategic partners and execute national promotional programs
  • Strong management skill and multi-market supervision experience a must
  • While not mandatory, candidates with restaurant, entertainment, and traffic driving business results highly desired
  • The right candidate will possess excellent written and verbal communication skills; exhibit good judgment and exceptional organizational skills. He/she must be able to work in a fast-paced environment, be solutions oriented and have proven skills in multi-tasking while exhibiting patience and flexibility under pressure. All applicants must be professional, courteous, and friendly
29

Coordinator National Accounts Resume Examples & Samples

  • Support Account Managers and Lead Account Managers
  • Coordinate with National Account Managers, local branches and authorized subcontractors to perform site surveys and assist with preparation of sales paperwork (proposals, bid packages, permits, contracts, etc)
  • Assist Account Managers with presentations to potential customers explaining the operation of their equipment and applicable services
  • Assist Sales and Design Team in creating bid packages
  • Create or help create sales documents
  • Assist with mailing and faxing as necessary
  • Assist in coordinating the installation, service, and billing of National Account Customers
  • Work with the branches and Monitoring department to research and resolve customer issues
  • Ensure that all customer correspondence is responded to or forwarded to the appropriate department within 24 hours of receipt in the department
  • Prepare formal correspondence in response to customer’s questions or concerns
  • Assist in handling customer escalations
  • Pull Mastermind data for Account Managers and Sales Team
  • Assist tracking statistical information as needed for the department and compile data into reports that are submitted to management in a timely manner
  • Assist in acquiring required permits
  • Position may require mandatory overtime when necessary to meet company metrics
  • Perform all other duties and projects as assigned
  • Maintain a strong knowledge of industry and company operations
  • Knowledge of all sales, installation, billing and monitoring systems which assist managing our business
  • Basic knowledge of accounting principles and practices
  • Knowledge of Microsoft Office (Word, Excel, Access, Outlook), Internet, and other computer applications
  • Knowledge of Company policies, procedures, guidelines and practices
  • Must possess strong organizational skills and the ability to prioritize and maintain multiple assignments
  • Must have excellent listening skills
  • Must be able to take direction and perform task in an expedient manner
  • Must have good customer service, and interpersonal skills
  • Ability to write reports, business correspondence and procedure manuals
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions,and decimals
  • High School Diploma or General Education Degree (GED) and one year experience supporting sales or service related business
30

National Account Coordinator Resume Examples & Samples

  • Support & consult with the customer to provide recommendations and solutions
  • Provide customer assistance primarily via email with phone support as needed
  • Assist customers with their orders to include pricing and order status
  • First point of contact to resolve customer issues
  • Monitor high priority customer orders
  • Strong multi-tasking, attention to detail and analytic problem-solving skills
  • Work well independently as well as in a team environment
  • Strong computer experience with a preference in Microsoft Office
  • Ability to communicate professionally both in writing and verbally
  • Strong knowledge of printing process and pricing a plus
  • Demonstrated proficiency with professional phone and email etiquette
  • Minimum of one year experience in Customer Service related field
31

National Account Coordinator Resume Examples & Samples

  • Assist the Business Development Manager/Regional Sales Manager in preparing customer contracts (hard copy or on-line). Maintain, update and adjust customer contracts (as needed) with the assistance of the Business Development Manager
  • Volume forecasting and event planning in Seibel systems, as well as settling liabilities
  • Work in collaboration with the BDM / RSM and the sales finance team to insure that the customer’s promotional contracts (to include all allowances, price changes, scans, off-invoices, lump sums, etc) consistently match what is in Seibel. It is the responsibility of the NAC to elevate any discrepancies/issues between Seibel and the customer contract with the BDM and make corrections as needed
  • Act as liaison between BDM’s / RSM’s / Brokers and the Sales Finance team to facilitate deduction resolution
  • Provide “ad-hoc” analysis using customer information (i.e. customer data, etc) in regards to internal JM Smucker cross functional requests either from Supply Chain, FCM, Sales Finance, Retail ADL maintenance, etc as needed
  • Manage sales office operations of supplies, deliveries, process invoices; prepare expense reports, calendars and other general office duties to support the team
  • Assist the Team Leader in SG&A management of expenses within annual budget
  • Attend sales and customer finance meetings as needed