Mortgage Assistant Resume Samples

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JH
J Hauck
Jonatan
Hauck
792 Idell Stream
Boston
MA
+1 (555) 142 6416
792 Idell Stream
Boston
MA
Phone
p +1 (555) 142 6416
Experience Experience
New York, NY
Mortgage Assistant
New York, NY
Moore Group
New York, NY
Mortgage Assistant
  • Liaising with third party referral sources providing them with updated rate sheets and marketing materials, and responding to all queries in a timely fashion
  • Fully engaging with, and supporting, all customer service quality initiatives to establish and embed exceptional customer service
  • Making sure that all mortgage administration tasks are completed within agreed targets to make sure that excellent customer service is always given
  • Organizing customer appreciation events
  • Booking customer appointments
  • Providing administrative support such as keying applications into the credit system, maintaining databases of client and third party referral contact information, and updating credit files to assist with the verification of terms and conditions
  • Identifying cross sell opportunities
Phoenix, AZ
Mortgage Servicing Assistant
Phoenix, AZ
Douglas LLC
Phoenix, AZ
Mortgage Servicing Assistant
  • Organizes, prepares and remits documentation for imaging. Inputs, accesses and retrieves information from a personal computer
  • Trains new staff members on duties of mortgage servicing assistant I
  • Retrieves, sorts, processes and distributes mail, reports, payment forms, general ledger tickets, documents, and copy request forms
  • Researches, verifies and processes consents, partial releases, reconstruction, subordination agreements, and grant of easement documents
  • Deals with inquiries from internal and external customers and resolves problems through non-standard means with little supervision. Communicates effectively verbally and written with customers and all levels of management
  • Deals with customer complaints and works to resolve problems through standard and non-standard means. Authorize standard payments and disbursements. Accounts for various cash payments and disbursements to customers
  • Processes customer requests for loan documents, amortization schedules, duplicate monthly statements, payment histories, 1098 statement, address changes, return mail, name changes, Tax Payer Identification Number (TIN) certification and deceased notifications
present
Los Angeles, CA
Assistant Manager, Mortgage Loan Originations
Los Angeles, CA
Schinner-Stamm
present
Los Angeles, CA
Assistant Manager, Mortgage Loan Originations
present
  • Manage existing pipeline of loans and work closely with processing dept., underwriting, and regional manager to move loans to approval stage and closing
  • Manage existing pipeline of business working closely with the processing department
  • Develop residential and commercial wholesale loan business from our base of existing mortgage brokers and develop new mortgage broker sources
  • Provide oversight of the office and target area performance
  • Develop wholesale network of mortgage brokers within target area to offer residential portfolio and agency loans, as well as commercial loans
  • Once target area is established, hire additional originators in order to expand business
  • 10+ years of proven mortgage sales success, including sales management
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of California, Irvine
Bachelor’s Degree in Business
Skills Skills
  • Excellent verbal and written communication skills (including strong knowledge of spelling and grammar), organizational skills, interpersonal skills, and math skills
  • Excellent knowledge of Microsoft Word, Excel, and Outlook, with acceptable keyboarding skills
  • Exhibited ability to work independently
  • Ability to operate office equipment (copier, fax, etc.)
  • Working knowledge of Microsoft Access and PowerPoint
  • Ability to endure light physical labor
  • Completion of certifications that are specific to industry
  • Current mortgage familiarity
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15 Mortgage Assistant resume templates

1

Assistant VP Mortgage Product Development Resume Examples & Samples

  • Research client needs and identify new strategy or product opportunities that may offer value to clients
  • Analyze the potential of new strategies and develop and present business plan and justification for new opportunities
  • Work with responsible internal/external groups including but not limited to Vendor(s), Credit Risk, Market Risk, Pricing, Compliance, Legal, Sales, etc. on strategy and new products
  • Perform activities as required with respect to the whole loan sales program, including rating agency updates
  • Track Whole Loan Sales pipeline and interact with transaction managers to ensure timely funding
  • Assist in executing strategies for mortgage client and balance retention and track effectiveness
  • 4+ years experience in banking and mortgage experience; Mortgage Capital Markets experience preferred
  • 2+ years experience in project management, product development, capital markets, strategy or similar activity in the mortgage industry
  • Must take initiative, be able to work independently and maintain high personal work standards
  • Strong work ethic and will to succeed
  • Highly proficient with MS Office Products (Word, Excel, and PowerPoint) and in analytics
  • Understanding of the mortgage needs of retail brokerage clients
  • Have a strong team orientation and ability to thrive in an environment where the sharing of ideas and talents is encouraged and welcomed
  • Excellent analytical, communication and presentation skills
  • Work effectively with a wide variety of departments and individuals
2

Mortgage Appraisal Processing Assistant Resume Examples & Samples

  • Obtains additional information as required (Dataverify)
  • Scans and uploads documents into the system
  • Prints appraisal transmittal letter & post in imaging, attach appraisal and email or postal mail to customer within required timeframes
  • Submits conditions to the underwriter if applicable
3

Administrative Assistant, Mortgage Lending Resume Examples & Samples

  • Prepare (key) correspondence, reports, forms, etc
  • Compose correspondence as directed. Within guidelines, may answer correspondence on own initiative
  • Execute routine projects within general guidelines and instruction
  • Establish and maintain files and records
  • Screen calls/voicemails and handle or route to appropriate people
  • Arrange and handle details related to travel arrangements, expense reports, departmental budgets, meetings, appointments, etc
  • Assist in solving problems and answering questions
  • May be required to coordinate the workflow of other clerical positions
  • Has a minimum of three years experience in a support position
  • Excellent verbal and written communication skills (including strong knowledge of spelling and grammar), organizational skills, interpersonal skills, and math skills
  • Excellent knowledge of Microsoft Word, Excel, and Outlook, with acceptable keyboarding skills
  • Ability to operate office equipment (copier, fax, etc.)
  • Ability to endure light physical labor
  • Working knowledge of Microsoft Access and PowerPoint
  • Current mortgage familiarity
4

Mobile Mortgage Credit Assistant Resume Examples & Samples

  • Application processing and submission in accordance with channel specific policy and process
  • Partner with administrative support groups to facilitate the end to end credit decision process
  • Have superior computer / technology skills
  • Have superior proficiency with MS Office suite, including Word, Excel and PowerPoint
  • Be able to work independently, multi-tasking in a fast-paced, competitive market
  • Demonstrate high-level accuracy and attention to detail
  • Demonstrate excellent customer service skills, leveraging strong interpersonal and communication skills
5

Assistant VP-am Mortgage Post Closing Resume Examples & Samples

  • Client & Facility Set-up and Maintenance
  • Data Report Generation
  • Data Entry and Quality Review
  • Vendor Work Ordering & Invoice Processing
  • Covenant Process Coordination
  • Collateral Monitoring
  • Any additional professional degree will be an added advantage
  • Understanding of credit legal issues and be able to quickly determine sensitivity to business risk
  • Experience using the Credit Risk Infrastructure tools and applications (ARC, EN, SRGT, CRRT, OWL, SELM, etc) a plus
  • Have an affinity or ability for systems thinking
  • People management experience and Client focus
  • Control orientated and Risk awareness
6

Assistant Manager, Mortgage Loan Originations Resume Examples & Samples

  • Develop wholesale network of mortgage brokers within target area to offer residential portfolio and agency loans, as well as commercial loans
  • Solicit wholesale / retail residential and commercial mortgages in target area; assistant managers will be able to offer competitive residential and commercial loan products to their clients
  • Work directly with Bank’s quickly growing Wealth Management business to meet the needs of high net worth borrowers
  • Manage existing pipeline of business working closely with the processing department
  • Once target area is established, hire additional originators in order to expand business
  • 10+ years of proven mortgage sales success, including sales management
  • Both Residential and Commercial Mortgage sales experience a must
  • Experience in both Wholesale and Retail origination highly preferred
7

Mortgage Lending Processing Assistant Resume Examples & Samples

  • Responsible for analyzing all files submitted to Processing for regulatory compliance items as instructed and for efficiently assigning files to Processors for review
  • Develop and maintain a strong understanding of requirements for all Mortgage Lending products, policies, processes and required documentation for Government-Sponsored Enterprise (GSE), Federal Housing Administration (FHA), Veterans Affairs (VA), United States Department of Agriculture (USDA), and portfolio products, as required
  • Assist in obtaining loan documentation, as instructed
  • Mortgage lending experience
8

Mortgage Loan Processing Assistant Resume Examples & Samples

  • Review all loan applications for accuracy, completeness and compliance
  • Manage a time-line on all assigned loan files, ensuring the timely receipt of all required documents, following-up with the appropriate party, and scheduling appointments as necessaryDirectly communicate with Loan Officers, clients, service providers and branch referring partner
  • Able to interface effectively and professionally with applicants/borrowers, realtors, builders, appraisers, title companies and others in department to insure efficient and timely workflow and perform related duties as required
  • Exellent organizational skills and follow through
  • High level of integrity and trust, must be a team player with selfless attitude
9

Mortgage Backed Securites, Assistant VP Resume Examples & Samples

  • 8+ years in the financial industry
  • Ability to lead and mentor the team during time sensitive and high pressure activities
  • Strong experience in MBS and Cash Support
10

Mortgage Speciallist Assistant Resume Examples & Samples

  • Liaising with third party referral sources providing them with updated rate sheets and marketing materials, and responding to all queries in a timely fashion
  • Booking customer appointments
  • Organizing customer appreciation events
  • Identifying cross sell opportunities
  • Passion for helping customers
  • Strong communication skills (over the telephone and in person)
  • Solid computer and multi-tasking skills
  • Strong collaboration skills
11

Residential Mortgage Assistant, Green Bay Resume Examples & Samples

  • Organize file, complete collateral package and review closed mortgage documents for all channels (Retail, Correspondent, and Wholesale) including portfolio and secondary market loans. Files are reviewed for accuracy, completeness, and compliance with internal and regulatory guidelines. This includes reviewing regulatory disclosures, (HUD1, GFE, TIL, etc.) and mortgage and title for clear enforceable lien
  • Follow-up directly with customers, title companies, loan coordinators, underwriters, loan officers, and servicing personnel to correct mortgage loan documents. Create mortgage loan packages to cure any deficient documents found in mortgage loan documents review
  • Cross- trained in duties performed by other dept teams including but not limited to front desk with accounting functions, file check-in, shipping, ordering government loan funding fee, accounting, wire approvals, answering phones, and other clerical duties as assigned
  • 1 year, but less than 3 years, some mortgage or other relevant loan or title company background is preferred
12

Mortgage Production Assistant Resume Examples & Samples

  • Schedules customer application appointments for MLOs
  • Handles routing customer questions and assists in problem resolution
  • Requests loan files and other documentation needed for file submission to the Operations Department
  • Ensures the Empower System is updated with all information received on the loan file
  • Obtain corrections for any audit or post closing exceptions required from the MLO
  • Monitors and distributes weekly production reports for applicable MLO
13

Mortgage Servicing Assistant Resume Examples & Samples

  • Reviews insurance policies and various reports for compliance with investor guidelines and/or bank standards. Follows-up with customer or insurance agent for underlined policies. Disburses payments for hazard, hurricane, flood, mortgage insurance and optional insurance; lease rent; sewer assessment; real property taxes, etc. timely and accurately to avoid penalties
  • Deals with inquiries from internal and external customers and resolves problems through non-standard means with little supervision. Communicates effectively verbally and written with customers and all levels of management
  • Understands and utilizes the functionality of the Mortgage Application System and other system tools available to perform duties more efficiently and effectively
  • Cross-trains staff on new functions and enhancements to the system or operations within section and department. Assists in formulation, communication and implementation of department policies. Coordinates departmental changes required to improve customer service and reduce overall cost
14

Mortgage Servicing Assistant Resume Examples & Samples

  • Deals with customer complaints and works to resolve problems through standard and non-standard means. Authorize standard payments and disbursements. Accounts for various cash payments and disbursements to customers
  • Processes Adjustable Rate Mortgages (ARM) modification, input/update Adjustable Rate Mortgages (ARM) information on-line, loan audits, employee terminations and Uniform Commercial Code (UCC1) filings
  • Researches, verifies and processes consents, partial releases, reconstruction, subordination agreements, and grant of easement documents
  • Prioritizes work to meet department and division goals. Orders reports needed to enhance quality and monitors work
  • Assist in the formulation, communication and implementation of department policies and to ensure all regulatory, investor and internal bank requirements are met
  • Trains new staff members on duties of mortgage servicing assistant I
15

Assistant Manager, Mortgage Loan Originations Resume Examples & Samples

  • Develop residential and commercial wholesale loan business from our base of existing mortgage brokers and develop new mortgage broker sources
  • Solicit residential and commercial retail business from a base of referral sources that include, Realtors, Attorneys, CPA’s and Affinity Groups
  • Manage existing pipeline of loans and work closely with processing dept., underwriting, and regional manager to move loans to approval stage and closing
  • Both residential and commercial mortgage sales experience in wholesale and retail originations preferred
16

Mortgage Team Assistant Resume Examples & Samples

  • Performs various administrative tasks including setting up loan files, reconciling loan disclosures, and updating systems
  • Assist in scheduling interview and follow up calls for Loan Consultants and Loan Processors. May have up to 30 calls daily
  • Perform required behind the scenes research work required on each loan
  • Performs various administrative tasks as required
  • Minimum High School diploma or equivalent
  • Proven strong customer service / phone skills
  • Ability to work efficiently in a fast-paced environment
  • Must possess superior organizational and time management skills
17

Mortgage Closing Assistant Resume Examples & Samples

  • Reviews loan file and confirms fees for change circumstance prior to issuing a Closing Disclosure for TRID
  • Prepares closing TRID disclosures
  • Assists closers with QC audit for prior to doc orders
  • Prepares collateral packages and forward to the Loan Servicing Department in an accurate and timely manner
  • Ensures that closed files are delivered to post closing team in an accurate and timely manner
  • Verifies that closing statements or HUD-1 Settlement Statements are correctly prepared by settlement agents after funding
  • Completes the Tax Service Setup on all closed loans
  • Escalates to management all unresolved issues, when appropriate
  • Education: College degree preferred but not required
  • Experience: Three to five years of previous experience in a bank residential mortgage lending environment preferred
  • Skills/Ability: Organized and detail oriented; able to develop working knowledge of Bank’s policies and procedures; ability to handle complex settlement issues; strong written and verbal communication skills; must be able to adapt well to a fast paced and constantly changing business environment; PC proficient at the export level; demonstrated ability to work in a team-oriented environment; demonstrated ability to provide good customer service; bilingual is a plus
18

Mortgage Assistant Resume Examples & Samples

  • Embracing the principles of Treating Customers Fairly (TCF) where complaints are received, and making sure that these are promptly resolved, put right and learned from
  • Fully engaging with, and supporting, all customer service quality initiatives to establish and embed exceptional customer service
  • Making sure that all mortgage administration tasks are completed within agreed targets to make sure that excellent customer service is always given
19

Assistant Manager, Mortgage Originations Resume Examples & Samples

  • Provide oversight of the office and target area performance
  • Meet target area goals, hire additional sales personnel as goals are met
  • 7+ years of proven mortgage sales success, including sales management preferred
20

Assistant Mortgage Loan Closing Specialist Resume Examples & Samples

  • Perform file-set up for multiple non-routine, complex commercial mortgage loans
  • Insure all relevant documentation has been secured timely after closing to satisfy audit, regulatory, and servicing requirements, including following up with clients and business partners for any missing items and resolving any post closing issues that arise
  • Manage the response to information requests from business partners (mainly Servicing)
  • Increase responsibility as appropriate analytical and critical thinking skills are demonstrated
  • 2 years formal legal training or equivalent. Experience with Microsoft Office products and ability to learn specific mortgage loan related systems. Excellent communication skills (both verbal and written). Attention to detail. Strong organizational skills with the ability to manage, prioritize, and successfully complete multiple on-going projects and requests
21

Personal Production Assistant Mortgage Resume Examples & Samples

  • High school diploma or GED is required
  • Minimum of 1-3 years' experience in a sales support role required
  • Previous mortgage experience required
  • Mortgage processing experience preferred
  • Referral experience that includes providing related product and service options to customers
  • PC and Internet proficiency
22

Mortgage Servicing Assistant Resume Examples & Samples

  • Provides customer assistance to research and resolve inquiries to attain established service level goals and remain in compliance with Federal, State, Investor, and internal bank guidelines
  • Processes customer requests for loan documents, amortization schedules, duplicate monthly statements, payment histories, 1098 statement, address changes, return mail, name changes, Tax Payer Identification Number (TIN) certification and deceased notifications
  • Completes various reports, review reports to verify integrity of information provided on reports. Uses system edit reports to review errors and rejects while ensuring timely correction and completion of various reports
  • Reviews, researches and responds to standard and non-standard requests for loan ratings, consumer disputes, disputes on credit derogs, standard banking, audit and payment confirmation and secondary financing notifications
  • Cross trains on Adjustable Rate Mortgages (ARMs), modification, consents and other areas within the section/department
  • Retrieves, sorts, processes and distributes mail, reports, payment forms, general ledger tickets, documents, and copy request forms
  • Organizes, prepares and remits documentation for imaging. Inputs, accesses and retrieves information from a personal computer