Messaging Administrator Resume Samples

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CR
C Rohan
Colleen
Rohan
26974 Maurine Dale
Dallas
TX
+1 (555) 802 8405
26974 Maurine Dale
Dallas
TX
Phone
p +1 (555) 802 8405
Experience Experience
Chicago, IL
Messaging Administrator
Chicago, IL
Crooks and Sons
Chicago, IL
Messaging Administrator
  • Provide scheduled rotational after hours on-call support
  • Understand mobile device management
  • Perform installations, configuration changes, and maintenance of hardware, firmware, operating systems, and software
  • Support various messaging solutions, along with solutions supporting the messaging infrastructure
  • Administer and maintain Proof Point SMTP Mail Gateway platform, Mail flow, gateway filter blocks, virus scanning and virus blocks
  • Maintain and support multiple Microsoft Exchange and Skype for Business platforms
  • Participate in on call rotation for support of Exchange and messaging environments
New York, NY
Mid-level Messaging Administrator
New York, NY
Roob Inc
New York, NY
Mid-level Messaging Administrator
  • Perform or assist with system design in areas such as infrastructure, security, operations, integration, execution and network
  • Perform or assist in problem resolution, recommending alternative techniques and providing training and guidance related to primary areas of responsibility and emerging technologies
  • Working knowledge with the System Development Lifecycle (SDLC) process
  • Create standard operating procedures on all solutions implemented
  • Use Remedy ticketing system through daily work tasks
  • Support test lab implementations, including developing Systems Acceptance Tests
  • Research, evaluate, and remain current on emerging tools, techniques and IT technologies
present
Chicago, IL
Per-lead Messaging Administrator
Chicago, IL
Walter-Quitzon
present
Chicago, IL
Per-lead Messaging Administrator
present
  • Provide recommendations to management on developing enterprise-wide system improvements, efficiencies and service delivery
  • Provide support, maintenance and monitoring for the AirWatch Mobile Device Management environment
  • Develop messaging access controls, monitoring, control, and evaluation; maintain and develop documentation
  • Help make strategic decisions for the ongoing development of the messaging infrastructure
  • Work within a defined Change Control process for application changes
  • Provide expert level technical support for unresolved Support Desk tickets
  • Participate in system performance tuning and technical troubleshooting sessions
Education Education
Bachelor’s Degree in Initiative
Bachelor’s Degree in Initiative
Baylor University
Bachelor’s Degree in Initiative
Skills Skills
  • Ability to present complex ideas or situations in a clear, simple and understandable manner to non-technical audiences
  • Excellent attention-to-detail, sound reasoning, and problem solving skills
  • 6 years of Exchange 2013 management in an Enterprise environment with emphasis on high-availability
  • Expert knowledge of Windows Server Operating System management and troubleshooting to include NTFS security
  • IT industry certifications to include Project Management Professional (PMP) and Microsoft Certified Systems Engineer (MCSE)
  • Strong understanding of securing Exchange (ie, database permissions, TLS mail flow and access)
  • Understanding of change control procedures, high availability, business continuity, and disaster recovery concepts as they relate to distributed systems architectures
  • Demonstrated proficiency with Active Directory, SSL, DNS, etc
  • Working knowledge of user migrations or mailbox/account importing processes
  • Demonstrated ability to work in a team setting, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
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11 Messaging Administrator resume templates

1

Messaging Administrator Resume Examples & Samples

  • 4+ years of experience in Information Technology
  • 3+ years’ experience with MS Exchange 2010
  • 1+ years’ experience with Exchange 2013
  • 1+ years’ experience with Mobility Solutions (Good for Enterprise/Touchdown/Native Active Sync/MobileIron)
  • 1+ years’ experience with PowerShell scripting & Monitoring Tools such as SCOM 2007/2012
2

Systems / Messaging Administrator, Senior Resume Examples & Samples

  • Ability to monitor audit management, processing of critic messages, and disk space to insure adequate space for audits
  • HS diploma or GED and 8 years of experience with IT systems administration, AA or AS degree and 6+ years of experience with IT systems administration and engineering, including responsibilities related to maintaining high systems availability and secure systems posture, such as patching and maintenance, or BA or BS degree and 4+ years of experience with IT systems administration and engineering
  • Experience in deploying, configuring, and managing enterprise identity management solutions with Active Directory
  • Experience with developing and managing scripted solutions using PowerShell
  • Experience with the management and operational use of systems monitoring tools, including SolarWinds, Splunk, or Microsoft SCOM
  • Microsoft Certified Solutions Associate (MCSA) in Server 2012 or Server 2012R2 or Microsoft Certified Solutions Expert (MCSE) in Server 2012 or Server 2012 R2 Certification
  • PMP or ITILv3 Certification
3

Systems / Messaging Administrator, Mid Resume Examples & Samples

  • Ability to monitor message traffic, communication lines, service queue, and disk backups
  • Ability to monitor audit management, processing of critic messages, and disk space to ensure adequate space for audits
  • AA or AS degree and 8+ years of experience with IT systems administration and engineering, including responsibilities related to maintaining high systems availability and secure systems posture, such as patching and maintenance or BA or BS degree and 6+ years of experience with IT systems administration and engineering
  • DoD 8570 Certification, including Security+, CASP, CISSP, or CISM
  • Experience with deploying, configuring, and managing enterprise identity management solutions with Active Directory
  • Experience with designing, implementing, and managing group policy solutions, remote server management, and high-availability for Active Directory
  • Knowledge of ITIL change managements and problem management best practices
  • BA or BS degree in CS, Computer Engineering, or Network Engineering
  • Microsoft Certified Solutions Associate (MCSA) in Server 2012 or Server 2012R2 or Microsoft Certified Solutions Expert (MCSE) in Server 2012 or Server 2012 R2
4

Mid-level Messaging Administrator Resume Examples & Samples

  • Work closely with client to perform technical and requirements analysis and in an advisory, support and training role
  • Support test lab implementations, including developing Systems Acceptance Tests
  • Research, evaluate, and remain current on emerging tools, techniques and IT technologies
  • Perform or assist with system design in areas such as infrastructure, security, operations, integration, execution and network
  • Perform or assist in problem resolution, recommending alternative techniques and providing training and guidance related to primary areas of responsibility and emerging technologies
  • Use Remedy ticketing system through daily work tasks
  • Bachelor's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
  • At least four (4) years of relevant experience required
  • At least three (3) to five (5) years of experience with Microsoft Exchange 2007 or higher
  • At least three (3) years of experience with business architecture, operational architecture, process modeling, strategic planning and capacity management
  • Experience with Microsoft Exchange and Office 365 administration, mailbox creation, and permissions
  • Working knowledge with the System Development Lifecycle (SDLC) process
  • Demonstrated experience developing SDLC system documentation
  • Hands-on experience implementing/configuring Exchange Server 2010 and basic mail flow
  • Experience in an Active Directory mixed environment of Windows Server 2008, 2008 R2, 2012, and 2012 R2 Domains
  • Thorough understanding of/hands-on experience with Windows Server Operating Systems (2008, 2008 R2, 2012, and 2012 R2)
  • Experience working side-by-side with customer personnel in an advisory, support and training role
  • Experience supporting test lab implementations, including developing Systems Acceptance Tests
  • Experience in File/Folder/Share Permissions
  • Experience with Blackberry Administration/Troubleshooting
  • Experience implementing iPhone and Android Phones
  • Experience with McAfee host-based security systems
  • Experience with virtualization (VMware and/or Microsoft HyperV)
  • Experience with Windows Clustering
  • Strong experience in using Remedy ticketing system
  • Ability to manage time and be flexible as priorities change
5

Per-lead Messaging Administrator Resume Examples & Samples

  • Very good Level 2 & 3 type of hands on working experience on Lync 2013 platform
  • Candidate should have worked in a managerial capacity on technical grounds in a Financial institution/banks
  • Strong technical understanding and hands on experience on Exchange 2010 platform
  • Hands on experience in PowerShell, scripting experience
  • Handling Production Changes – Exchange Cluster Failover, Reboots, Log file reset, Defrag of
  • Exchange Database, Public Folder replication, MS patching and other security fix
  • Virus Monitoring: Administer quarantine queues and eliminate potential virus messages hence minimize virus outbreak
  • Email Compliance: LCD-authorized live mailbox investigations and restores
  • Mail Flow Support/Monitoring: to ensure timely mail flow between different internal e-mail system and also monitoring internet mail
  • Level L2/3 Support – Provide support to all Blackberry related issues from device to Blackberry Enterprise Server via ITSM (REMEDY) and other related end-user support issues, also responsible for production changes on Blackberry Enterprise Servers globally
  • Level L2/3 Support – Provide support to all Enterprise Vault related issues from client to Server SNOW (REMEDY) and other related end-user support issues, responsible for monitoring and carrying out changes on all Enterprise Vault servers globally
  • Other Exchange/Outlook Application Support: Public Folder Administration and Audit, Event Scripts and Outlook Forms Publishing
6

Messaging Administrator Resume Examples & Samples

  • 2-3 years of relevant experience in Exchange with multiple sites
  • Good technical knowledge on MS operating system (Windows 2000 /2003 & 2008)
  • Knowledge on all versions of Exchange server ( Exchange 2003, Exchange 2007, Exchange 2010 & Exchange 2013)
  • Ability to deploy and administer Microsoft Exchange 2003 ,2007 , 2010 & Exchange 2013 in an Enterprise environment
  • Able to troubleshoot Exchange 2003 , 2007, 2010 & Exchange 2013 related problems
  • Must have hands-on experience installing, configuring, migrating, and supporting Microsoft Exchange 2003, 2007, 2010 & Exchange 2013
  • Overview of general troubleshooting methodology for Exchange client and Assign rights to Mailboxes and Generic mailbox
  • Mailbox creation, Creation and assign of Distribution list, Resources
  • Setting up Calendars & Scheduling, Exchange Networking & Mail Routing , Connectors, SMTP,POP
  • Basic knowledge of Active Directory, DNS, DHCP etc
  • Troubleshooting of Exchange client/Servers
  • Demonstrates the ability to work independently with little supervision
  • Analyze and resolve user problems related to Prioritize and respond to incidents and requests
  • Analyze technical challenges and make solution recommendations
  • Knowledge of ITIL or equivalent processes (Incident, Change and Problem Management)
  • Ability to diagnose technical problems and identify solutions
7

PER DLP Messaging Administrator Resume Examples & Samples

  • Exchange Cluster Failover, Reboots ,Public Folder replication, MS patching and other security fix
  • Fore Front Administration, Administer quarantine queues and eliminate potential virus messages hence minimize virus outbreak
  • Email compliance: LCD-authorized live mailbox investigations and restores
8

Messaging Administrator Resume Examples & Samples

  • Support various messaging solutions, along with solutions supporting the messaging infrastructure
  • Help make strategic decisions for the ongoing development of the messaging infrastructure
  • Have superior troubleshooting abilities in a complex environment, and be able to maintain good relationships with the team and our clients
  • Have a strong working knowledge of Windows Server 2008/2012 skills with a working understanding and knowledge of hardening and security of Windows 2008/2012
  • Understand mobile device management
  • Understand Internet security and technologies, PKI, IIS (OWA), firewall, proxy server, load balancers, and router skills/knowledge
  • Security + CE Certification on hand day one
  • Secret w/SSBI Security Clearance
  • Strong Microsoft Exchange knowledge and experience
  • Windows Server 2008/2012 knowledge and experience
  • Active Directory knowledge and experience
  • Strong problem solving, priority setting, and collaboration skills
  • Ability to execute proactively and safely in an evolving environment
  • Ability to communicate and explain issues to other teams
  • Ability to communicate and drive direction to mitigation teams
  • High School Diploma or equivalent; may hold 2 year post-high school
9

Messaging Administrator Resume Examples & Samples

  • Provide support, maintenance and monitoring for the AirWatch Mobile Device Management environment
  • Troubleshoot and determine root cause in the event of an application related issue or failure
  • Work within a defined Change Control process for application changes
  • Provide scheduled rotational after hours on-call support
  • Support ongoing and future messaging projects based on technology roadmaps
  • 2 + years of demonstrated experience in managing and supporting an enterprise mobile device management platform
  • Windows 2008/2012 server Operating Systems
  • Systems administration in large-scale Messaging environments
  • Active Directory architecture, Group Policy, NTFS permissions, DNS
  • Experience architecting applications for High Availability and Disaster Recovery
  • Experience administering Exchange 2013/ 2016, email spam management and anti-virus sortware and Skype for Business a plus
  • A strong background in client support and demonstrated ability to work with clients of varied technical skill levels
  • Detail oriented with strong analytical, problem solving and technical troubleshooting skills
  • Well organized with the ability to manage and prioritize multiple tasks simultaneously
  • Strong interpersonal skills and the ability to work effectively in a team as well as independently when necessary
10

Messaging Administrator Resume Examples & Samples

  • Maintain and support multiple Microsoft Exchange and Skype for Business platforms
  • Administer and maintain Proof Point SMTP Mail Gateway platform, Mail flow, gateway filter blocks, virus scanning and virus blocks
  • Administer and managing the faxing and unified messaging server environments
  • Perform installations, configuration changes, and maintenance of hardware, firmware, operating systems, and software
  • Participate in system performance tuning and technical troubleshooting sessions
  • Analyze business and user requirements to design and deliver appropriate technical solutions
  • Provide recommendations to management on developing enterprise-wide system improvements, efficiencies and service delivery
  • Install, fine tune and administer Exchange systems using Database Availability Groups (DAGs)
  • Participate in on call rotation for support of Exchange and messaging environments
  • Develop messaging access controls, monitoring, control, and evaluation; maintain and develop documentation
  • Provide expert level technical support for unresolved Support Desk tickets
  • Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience
  • 6 years of Exchange 2013 management in an Enterprise environment with emphasis on high-availability
  • Knowledge of electronic records management including document retention, deletion and legal hold policies
  • Expert Knowledge of Messaging Applications such as: MS Skype, SMTP Gateway, Unified Messaging, or Faxing Solutions
  • Expert knowledge of Windows Server Operating System management and troubleshooting to include NTFS security
  • Familiarity with native Exchange archiving or third party solutions (ie, Enterprise Vault, Mimecast, OneSource)
  • Strong understanding of securing Exchange (ie, database permissions, TLS mail flow and access)
  • Experience with designing, connecting, and operating Exchange on Storage Area Networks
  • Demonstrated proficiency with Active Directory, SSL, DNS, etc
  • Working knowledge of user migrations or mailbox/account importing processes
  • Demonstrated ability to work in a team setting, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
  • Ability to present complex ideas or situations in a clear, simple and understandable manner to non-technical audiences
  • Demonstrated ability to manage multiple projects, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames; self-starter with high degree of initiative, urgency, and follow through
  • Excellent attention-to-detail, sound reasoning, and problem solving skills
  • Exhibits sound and accurate judgment; supports and explains reasoning for decisions
  • Eager to learn new technologies and easily become proficient in a short time
  • Protects organization's value by keeping information confidential and adhering to company standards
  • Bachelor's Degree in an IT related discipline
  • Understanding of change control procedures, high availability, business continuity, and disaster recovery concepts as they relate to distributed systems architectures
  • IT industry certifications to include Project Management Professional (PMP) and Microsoft Certified Systems Engineer (MCSE)
  • Experience in publicly traded financial services and/or insurance
11

Senior Email Messaging Administrator Resume Examples & Samples

  • 25%: Subject matter expert on AirWatch Mobile Device Management (MDM)/Microsoft InTune & MS Exchange
  • 25%: Second/Third-Level Help Desk ticket resolution in a 7x24x365 global high availability, including 7x24x365 support and on-call support as needed
  • 20%: MDM technical liaison and consultant to wireless provisioning team & MDM/iOS application programmers
  • 15%: Documentation as required. New technology research & analysis
  • 15%: MS Exchange & iOS/MDM software version management, including patches & fixes
  • 3+ years of experience with AirWatch/InTune MDM and iOS device management
  • 6+ years of experience with Microsoft Exchange 2007/2010/2013/O365 and recovery strategies
  • 6+ years of experience of Microsoft Server 2008/2012 administration/support in a global environment
  • Experience with any of the following is highly desirable: MS Terminal Services, Windows 7, MS Office, MS Project, MS Visio, VMWare, scripting
  • Microsoft/AirWatch Certification a plus, but not required
  • Must have the ability to work independently and manage multiple priorities
  • Must possess good troubleshooting and interpersonal/communication skills
  • Previous supervisory experience a plus, but not required
12

Messaging Administrator Resume Examples & Samples

  • 50% Ticket Support Research/Resolution
  • 50% Messaging Environment Support/Maintenance
  • 20,000 mailboxes in current system