Microsoft Administrator Resume Samples

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CS
C Skiles
Carlee
Skiles
6299 Elmo Canyon
Houston
TX
+1 (555) 824 4322
6299 Elmo Canyon
Houston
TX
Phone
p +1 (555) 824 4322
Experience Experience
02/2014 present
Phoenix, AZ
Microsoft Dynamics NAV Administrator
Phoenix, AZ
Microsoft Dynamics NAV Administrator
02/2014 present
Phoenix, AZ
Microsoft Dynamics NAV Administrator
02/2014 present
  • Assist the Group ERP Manager in the implementation of Dynamics NAV (including data migration, user setup, security setup, testing and issue tracking)
  • Provide a third-line support resource for diagnosing and resolving difficult issues
  • Be involved in other IT related tasks, including more general IT support assistance and out-of-hours telephone support
  • Assist in, and where necessary, lead projects to implement change within the business systems
  • Help with the order accuracy between Service Now & Microsoft NAV using a middleware application
  • Day-to-day system administration, including user security admin and role centre admin
  • Support system upgrades and enhancements
07/2008 11/2013
Chicago, IL
Microsoft Dynamics AX Administrator
Chicago, IL
Microsoft Dynamics AX Administrator
07/2008 11/2013
Chicago, IL
Microsoft Dynamics AX Administrator
07/2008 11/2013
  • Work with users and MS engineers/developers to resolve issues
  • Manage and maintain Management Reporter environment
  • Incident management; troubleshooting and resolving user requests and problems for Dynamics AX as well as initial triage
  • Manage and maintain AX environments (Production, Staging, Test)
  • Oversee AX source control
  • Deploy AX security and code changes to all environments including Production
  • Liaise with stakeholders and end-users to understand issues
03/2004 01/2008
Philadelphia, PA
Microsoft Administrator
Philadelphia, PA
Microsoft Administrator
03/2004 01/2008
Philadelphia, PA
Microsoft Administrator
03/2004 01/2008
  • Build, maintain, and deploy standardized, current images of various Operating Systems on multiple HW platforms
  • Assists Infrastructure team with testing and implementation of new software releases
  • Completes maintenance and support actions for the production Microsoft technologies
  • Document installation and configuration procedures
  • Provide 3rd level support to the Help Desk and Client Support teams via the resolution of escalated application, operating system, deployment, and hardware issues
  • Develops processes to increase efficiency and automate regular maintenance of support actions
  • Identifies and resolves problems with the production Microsoft environment
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
San Diego State University
Bachelor’s Degree in Computer Science
Skills Skills
  • Strong understanding of networking infrastructure (LAN, WAN, VPN) and protocols (TCP/IP, WINS)
  • 5 years' experience with OS imaging, maintenance, and deployment
  • 3 year experience with various SW deployment methodologies -Expertise in backup and recovery methods for all version of SQL -Proficient with system performance measuring and monitoring -Proficient with IIS, web customization, and encryption
  • 3 year experience focused on Enterprise Monitoring technologies -3 year experience with Virtualization configuration, support, deployment
  • Experience in working with formal Patch Management and Change Control Systems -Experience with SQL Server Reporting
  • MCSE Certification
  • ITIL v3 Foundations Certification
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15 Microsoft Administrator resume templates

1

Microsoft Technologies Administrator Resume Examples & Samples

  • Provide fanatical customer service at all times, delivered via phone and ticket based support
  • Go above and beyond to solve any and all customer issues
  • Customer service focus is a must. Proactively monitor customer trouble tickets
  • Ensure that all tickets and phone calls are handled within appropriate service level agreement timeframes
  • Installation and configuration of SharePoint and Exchange server farms
  • Advanced knowledge of Windows Server 2008R2 and 2012
  • Working knowledge of complex web hosting configuration components, including firewalls, load balancers, web and database servers
  • Well versed in: IIS and Authentication, SSL, Active Directory, E-mail technologies, Performance Monitoring and MSSQL
  • Working knowledge of email protocols (SMTP, IMAP, POP3)
  • Advanced skill troubleshooting mail flow and SMTP issues
  • Working knowledge of Anti-Spam technologies
  • Skilled in backup and disaster recovery strategies
  • Advanced skill in website and SQL connectivity troubleshooting
  • Skilled in network connectivity troubleshooting
  • Demonstrated analytical/problem solving ability Time management and organizational skills
  • Ability and desire to learn new skills quickly
  • Experience in the following a plus: ASP.NET, Windows Content Management Server, C#
2

Microsoft Share Point Administrator Resume Examples & Samples

  • At least 1 year experience in organization, planning, development, testing and installation of SharePoint 2010 and 2013 sites
  • At least 1 year experience in Extract, Translate, and Load (ETL) tools, with significant experience with Search Results SQL development and scripting
  • Readiness to travel Up to 5 days a week (home on weekends-based on project requirements)
3

Microsoft nd / rd Level Administrator Resume Examples & Samples

  • Sharepoint administration
  • Lync/OCS server administration
  • Leading the technical resolution through knowledge in platform design and development
  • At least 3 years experience in Microsoft Exchange
4

Microsoft AX Administrator Resume Examples & Samples

  • Act as a technical expert on the Microsoft Dynamics AX 2012 solution
  • Perform system monitoring, analysis, and performance tuning. Troubleshoot system software, operating and system management systems. Design and run system load/stress testing, and escalate application problems to vendor
  • Lead the administration, planning, implementation, configuration, and maintenance of the Microsoft Dynamics AX 2012 application
  • Plan, design, architect, and implement the technical components and hardware configurations needed to support the existing and new Microsoft Dynamics AX environments in order to meet company objectives
  • Provide technical guidance and industry best practices to cross-functional teams and stakeholders
  • Deliver. Say what you will do and then do it. Be the person who just gets it done!
  • Bachelor’s degree in computer science or related degree or equivalent experience
  • 4+ years experience implementing and administrating the Microsoft Dynamics AX application including database and server administration, performance tuning and troubleshooting. AX set-up, configuration, dependencies, and monitoring. Hands-on experience in Microsoft Dynamics AX Security functions and processes. Two or more years should be specifically with the 2012 version
  • Participation in at least 1 major upgrade from a previous ERP or version of Microsoft Dynamics AX to 2012
  • SQL Server administration, performance tuning, and troubleshooting skills (including SSRS, SSAS, and SSIS)
  • Use of model store and XPO for code migration between environments
  • Understanding of best practices and their performance implications. Preference for those with experience in highly customized environments
  • Experience in an e-commerce or direct to consumer retail environment preferred
  • Agile/Scrum experience including excellent teamwork skills
5

Microsoft Exchange Administrator Resume Examples & Samples

  • Exchange server & Mailbox administration
  • Symantec Enterprise Vault administration
  • Administration of MS Exchange, mailbox administration, Blackberry and Office Communication server administration
  • Knowledge of TMG/ISA
  • More than 3 years experience in Microsoft Exchange
6

Microsoft Exchange Administrator Resume Examples & Samples

  • Expert level knowledge of Microsoft Exchange based messaging systems with at least 5 years in a senior system administrator role supporting highly available Exchange 2010-2013 environments in a large organization
  • Must have a solid background supporting Windows Server 2008/2012 and Active Directory
  • Provide excellent communication both internally with the team and management, as well as externally with other employees
  • Experience in measuring performance, growth and forecast capacity requirements
  • In-depth knowledge with related standard protocols such as SMTP, IMAP, LDAP, POP3
  • Performance tuning and debugging
  • In-depth experience with PowerShell and PowerShell Scripting in a Exchange environment
  • Liaise with vendors to drive improvements and optimization
  • Skype/Lync experience is a definite plus
7

Microsoft Adfs & MIM Administrator Level Resume Examples & Samples

  • Installation, configuration and maintenance of ADFS
  • Troubleshooting of problems, performance tuning and day-to-day administration activities
  • Work with the Web Administrators, Application owners hosting CRM and SharePoint applications on the Microsoft Office 365 infrastructure to set up configuration on ADFS
  • Test and integrate Identity Federation with F5-APM, CA SiteMinder which are other Identity Providers (IdPs) in the Bank
  • Implement Federation with other SaaS applications using ADFS / EMS technologies
  • Work closely with the web administrators and website owners addressing their problems with ADFS. If needed, act as a liaison between Microsoft technical support and the web administrators
  • Work closely with a SharePoint project teams who are using SiteMinder Federation Services in conjunction with Microsoft ADFS to provide authentication to the SharePoint websites
  • Evaluate emerging authentication and authorization technologies for cloud and mobile applications. Test and integrate new IAM solutions with business applications
  • Installation, configuration and maintenance of Azure AD Connect and MIM
  • Proficient in C# programming
  • Diagnose and fix issues related to data replication between Lotus Notes Name and Address Book (NAB), Active Directory (AD) and Azure AD in collaboration with other teams managing those systems
  • Work with the Microsoft SQL Server Administrators for the backend SQL Server repositories used by these products
  • On-call rotation 24X7 for production environment
  • Bachelor’s degree in Computer Science, Electrical Engineering or related discipline with at least 8 years of experience in engineering and supporting Information Technology systems in an Enterprise setting
  • At least 3 years of development experience with .NET development and C# programming
  • At least 3 years of proven experience in administering Microsoft ADFS
  • Good understanding of how applications (SharePoint, CRM, custom apps) integrate with ADFS and Office 365
  • Proven experience in setting up and supporting web single sign-on (SSO) using IIS Web Server, and SharePoint environments
  • Experience with implementation of Group Management Portal using MIM is desirable
  • Good understanding of OpenID, OAuth, OpenID Connect, SAML, SCIM protocols
  • Understanding of integration of ADFS with other Federation services such as SiteMinder Federation Services, F5-APM, SaaS Applications is desirable
  • Experience with Identity as a Service (IDaaS), such as Azure AD Premium, Okta, PingOne, is a plus
  • Familiarity with performance analysis using performance monitoring and tuning tools
  • Excellent interpersonal skills, including an ability to work effectively in a team/task force as a participant or team leader
  • Demonstrate flexibility to work with emerging opportunities
  • Demonstrate continuing professional development, relevant certifications desirable
  • Excellent verbal and written communication/presentation skills in English
8

Microsoft Administrator Resume Examples & Samples

  • Build, maintain, and deploy standardized, current images of various Operating Systems on multiple HW platforms
  • Support, and update a Virtual Desktop Infrastructure
  • Use HP SIM to support remote heterogeneous, HW platforms -Proactively monitors a production Microsoft infrastructure environment to ensure continued availability of the systems and services
  • Provide 3rd level support to the Help Desk and Client Support teams via the resolution of escalated application, operating system, deployment, and hardware issues
  • Document installation and configuration procedures
  • Participate in multiple projects in a fast paced environment -Support and monitor highly available solutions
  • Completes maintenance and support actions for the production Microsoft technologies
  • Develops processes to increase efficiency and automate regular maintenance of support actions
  • Identifies and resolves problems with the production Microsoft environment
  • Assists Infrastructure team with testing and implementation of new software releases
  • Deploys software for service packs or emergency security patches -Provides on-call support
  • Minimum of 7+ years of experience with at least 5 years in an IT role focusing relevant Microsoft technologies
  • 5 years' experience with OS imaging, maintenance, and deployment
  • 3 year experience focused on Enterprise Monitoring technologies -3 year experience with Virtualization configuration, support, deployment
  • 3 year experience with various SW deployment methodologies -Expertise in backup and recovery methods for all version of SQL -Proficient with system performance measuring and monitoring -Proficient with IIS, web customization, and encryption
  • Strong understanding of networking infrastructure (LAN, WAN, VPN) and protocols (TCP/IP, WINS)
  • Experience in working with formal Patch Management and Change Control Systems -Experience with SQL Server Reporting
  • Ability to solve problems involving remote and elusive symptoms often spanning multiple environments in a business area
  • Ability to be a team player; flexible, friendly, congenial and enthusiastic, willingness to do whatever it takes to complete assignments on time with quality
  • Solid teamwork and interpersonal skills; ability to work well on cross-functional project teams and foster team commitments to tasks
  • Demonstrated ability to quickly grasp new concepts, both technical and business related, and utilize as needed
  • Demonstrated ability to effectively manage multiple tasks at a given time
  • Excellent analytical and organizational skills with strict attention to detail
  • Creativity in proactively developing approaches to problems and recommending actions to management, or implementing the recommendations
  • MCSE Certification
9

Microsoft Exchange Administrator Resume Examples & Samples

  • 3+ months of experience with providing technical support to an enterprise-wide e-mail system
  • BA or BS degree in CS or Information Services
  • Possession of excellent problem-solving, critical analysis, client service orientation, and interpersonal skills
10

Senior Microsoft Administrator Resume Examples & Samples

  • Microsoft .NET application administration and troubleshooting - 3 years experience
  • Microsoft Windows 2012 Administration - 3 years experience
  • Microsoft Certified Systems Administrator/Solutions Associate Certification
  • QuestionMark Perception Installation & Administration – 2 years experience
  • DISA STIG security lockdowns – 2 years experience
  • Custom .NET build deployments – 1 year experience
  • VMWare – 1 year SAN/NAS storage - 1 year experience
  • CompTIA Security+ Certification
11

Microsoft Exchange Administrator Resume Examples & Samples

  • Microsoft Exchange Server
  • Experience managing over 100+ mailboxes
  • Administering Microsoft Server 2008/2012 experience
  • Familiar with scripting
  • Office 365 exprerience would be preferred but not mandatory
12

Microsoft Administrator / Developer Resume Examples & Samples

  • Administer & develop solutions in the Microsoft data and analytics stack (SSAS Tabular, Master Data Services, SQL Server, and Visual Studio)
  • Use SQL Server Integration Services to develop and design reporting and analytical solutions
  • Develop SSAS cubes and supporting SQL server jobs and integration to support production reporting needs in a Hadoop environment & Promote SSAS cubes to production such that all loads and updates are automated. Document production load processes so that they are fully supportable by existing data team members
  • Participate as requested on corporate project teams where management reporting and/or data import/export are involved to support the planning and implementation process. Help troubleshoot challenges and inaccuracies that may arise
  • Support all integrations and administer database maintenance tasks on system
  • Create ad-hoc queries and reports as requested and provide on-going analytical support for these requests
  • Ongoing maintenance, enhancement and support of any reports or solutions provided, so that they continue to meet business needs
  • Requires in-depth experience (5 - 7 years) using MS SSAS
  • Experience with Microsoft SQL Server, Visual Studio, Analysis Services
  • Experience implementing SSAS and SSIS projects
  • Experience in Microsoft SQL Server developing complex transact queries including stored procedures, functions, indexes and views
  • Experience administering Microsoft SQL server development & production systems
  • Experience with Object Oriented Programming Concepts and Object Oriented Design
  • Strong analytical and problem solving skills utilizing diagnostic abilities related to database management and data analysis
  • Strong documentation skills to facilitate support of ongoing operational responsibilities
  • Must possess excellent written and oral communications skills and the ability to clearly define projects, objectives, goals, schedules and assignments
  • Strong emphasis on unit testing and delivering defect-free code
  • Must possess a general knowledge of retail operations
  • Must be able to work with ambiguous direction and undefined requirements, while driving towards a clear deliverable
  • Must be able to work independently and take complete ownership of a deliverable
  • Four-year college degree preferred with an emphasis in a computer related field or the equivalent skill, knowledge and mental development
  • None#dice
13

Microsoft Dynamics AX Administrator Resume Examples & Samples

  • Incident management; troubleshooting and resolving user requests and problems for Dynamics AX as well as initial triage
  • Work with users and MS engineers/developers to resolve issues
  • Liaise with stakeholders and end-users to understand issues
  • Liaise with Omnicom and CDS personnel on environment and infrastructure issues and needs
  • Manage and maintain AX environments (Production, Staging, Test)
  • Manage and maintain Management Reporter environment
  • Deploy AX security and code changes to all environments including Production
  • Oversee AX source control
  • Monitor system and respond to alerts
  • 3rd party application support
  • Function as AX subject matter expert
  • Experience configuring and troubleshooting AX workflows
  • Experience with configuring, monitoring and troubleshooting AX batch process issues
  • Installing hot fixes and deploying modifications to an AX environment including deployment of SSRS reports and EP pages
  • Experienced in using AOT and other built-in tools within AX for use in troubleshooting
  • Working knowledge of AX environment and interaction between the components (database, AOS, EP, SSRS, etc.)
  • Working knowledge of Management Reporter and underlying components
  • Knowledge of AX 2012 Financial and Project Management modules (multi-company environment)
  • Knowledge of AX 2012 Expense and Project Timesheets in Enterprise Portal
  • Working knowledge of AX 2012 Financial modules (AR, AP, GL) as well as Organization and System Administration modules
  • Experienced in implementing and troubleshooting AX application security
  • Experience refreshing AX environments (e.g. Test and development environments)
  • Experienced in Administering MS-SQL Server and SharePoint
  • Basic understanding of database structure, security and user security
  • Proficiency in usage of SQL queries in analyzing data issues
  • Working knowledge of MS Windows Server, Active Directory
  • Experience tracing and debugging X++ code
14

Microsoft Exchange Administrator Resume Examples & Samples

  • Mail system as part of the firm's Microsoft Exchange administration team. Participate in providing Tier II e
  • Mail support. Troubleshoot and assist with resolving e
  • Mail traffic issues. Perform O365 and EOL administration
  • 3+ months of experience with providing technical support to an Enterprise-wide e
  • Mail system
  • Possession of excellent Problem-solving, critical analysis, client service orientation, and interpersonal skills
15

Microsoft Identity Manager Administrator Resume Examples & Samples

  • Provide operational support for Microsoft Forefront Identity Manager (FIM)
  • Service ticket queues and answer customer questions
  • Respond to production incidents
  • Work closely with Engineering teams to support product launches, upgrades
  • Support FIM to MIM migration
  • Maintain support documents and materials
  • Test and implement vendor product upgrades
  • 4-year degree in Computer Science or related discipline
  • Strong experience providing production application support
  • Complex troubleshooting skills
  • Experience with Windows Server administration (Win 2008 or above)
  • Programming and scripting experience
  • Solid knowledge of Active Directory
  • Experience with Active Directory user management or identity management
  • Flexibility to provide occasional off-hours support
  • Motivated, self-starter with ability to work independently
  • Basic understanding /use of PowerShell
  • Basic understanding/use of SQL
  • Basic understanding /use of Virtual Machines
  • Understanding of IIS and SharePoint
  • Familiarity with client Information Security Policy (ISP)
  • 4 year degree
16

Microsoft Dynamics NAV Administrator Resume Examples & Samples

  • Day-to-day system administration, including user security admin and role centre admin
  • Help with the order accuracy between Service Now & Microsoft NAV using a middleware application
  • Support system upgrades and enhancements
  • Provide a third-line support resource for diagnosing and resolving difficult issues
  • Assist Business Intelligence teams in identifying the correct data sources from within the system to facilitate reporting requirements
  • Engage and communicate effectively with all levels of our business
  • Assist the Group ERP Manager in the implementation of Dynamics NAV (including data migration, user setup, security setup, testing and issue tracking)
  • Assist in, and where necessary, lead projects to implement change within the business systems
  • Be fully knowledgeable of the direction of the business in order to align solutions to that business plan
  • Be involved in other IT related tasks, including more general IT support assistance and out-of-hours telephone support
17

Microsoft Exchange Administrator Resume Examples & Samples

  • 1 - Exchange Administration (compliance, migrations, manage/deploy, security)
  • 2 - MDM Experience (Mobile Device Management)
  • 3- MCSF Experience (Managed Centralized Settings Framework)
18

Microsoft Exchange Administrator Resume Examples & Samples

  • Serve as the Primary Administrator for Microsoft Exchange
  • Assist in developing a plan to upgrade to an enterprise Exchange 2016 environment
  • Manage and maintain third-party email security / filtering solution
  • Exchange PowerShell script creation and upkeep
  • Monitor the Exchange environment and Windows Server health
  • Prepare and present reports on usage and system health as required
  • Assist with optimization and load distribution of Mailbox and Archive databases
  • Perform testing, quality assurance, and client support independently and with a team
  • Ability to provide leadership and mentor others
  • Ability to serve as a Microsoft Exchange escalation resource
  • Provide leadership and recommendations on improving overall IT systems and infrastructure with a particular focus on Microsoft Exchange services
  • Investigate and utilize Microsoft Exchange services to improve business operations or streamline business processes
  • Troubleshoot and resolve technical issues involving Microsoft Exchange
  • Complete and maintain project documentation such as: Infrastructure diagrams, installation documentation, upgrade assessments, customer profiles, etc
  • Provide technical application support
19

Microsoft Dynamics Administrator Resume Examples & Samples

  • Management and review of security logs and table permissions framework
  • Perform MS Dynamics compliance center configuration, administration, and maintenance
  • Install and configure all aspects of the MS Dynamics software family
  • Technical environment management and architectural support
  • Move MS Access functionality into Dynamics GP
  • Four (4) years' information technology experience such as consulting, analyzing, designing, programming, and maintaining computer software applications (such as MS Dynamics GP) and/or developing and maintaining databases, directing IT projects, and/or providing customer support
  • Two (2) years' of experience installing, configuring, and administering MS Dynamics GP 2013 or newer
  • Working knowledge of MS SQL 2012 or newer
  • Working knowledge of project and time management
  • Knowledge and experience using MS Access 2010 or newer
  • Bachelor's Degree in Computer Science from a college or university whose accreditation is recognized by the council for Higher Education Accreditation (CHEA) or the U.S. Department of Education or foreign equivalent
  • Professional experience with PowerShell Scripting version 3 or version 4
  • At least one of the following professional certifications as defined by the Department of Defense 8570.01-M Information Assurance Workforce Improvement Program such as Security+, GSEC, SCNP, or SSCP
  • Professional accounting experience, both an application and supported unit
  • Knowledge and experience in inventory control and/or manufacturing software and associated processes
20

Microsoft Administrator Resume Examples & Samples

  • Managing and administering a multi-server network
  • Providing server support and maintenance of PC hardware, software, and peripherals
  • Coordinating implementation, optimization, and operation of Microsoft infrastructure environment
  • Providing consultation for new applications/systems requiring Microsoft servers and services
  • Installing, upgrading, configuring and maintaining server systems hardware and software
  • Investigating and resolving application problems
  • Bachelor’s degree with at least two years related experience required
  • Technical and functional aptitude of the following
21

Microsoft Dynamics Administrator Resume Examples & Samples

  • Act as Microsoft Dynamics CRM configuration administrator within an Agile environment
  • Meet with business users to ensure a continual enhancement roadmap that provides a leading customer CRM experience
  • Participate in full-lifecycle development efforts which are based on Microsoft Dynamics CRM
  • Train end users on the use of CRM
  • Work with developers in regards to the development of user stories and design artifacts to effectively convey requirements to client stakeholders
  • Contribute to the company CRM customization standards for Dynamics CRM-based projects
  • TFS
  • Specializing in Microsoft Dynamics Configuration
  • Working within an Agile environment
22

Microsoft Azure Administrator Resume Examples & Samples

  • Implement and support server infrastructure components and related equipment
  • Monitor and identify server performance and capacity issues and formulate appropriate resolutions
  • Support Enterprise software platforms including but not limited to Enterprise email (Exchange Online), Microsoft Azure, Enterprise Antivirus, DNS (internal/external), Windows Server
  • Working with the GDC Manager to plan, coordinate, and implement security measures to safeguard electronic assets
  • Maintain server infrastructure to the appropriate software patch levels
  • Develop and maintain detailed documentation of server infrastructure
  • Serve as a resource for project implementations
  • Plan, test, and implement Business Continuity plans in coordination with the GDC Manager
  • Support software developers and ERP Administrators in establishing effective application implementation
  • Bachelor's degree in Computer Science or equivalent experience in related field
  • 2-3 years of Microsoft Windows Server, O365, Azure, Exchange online, Azure AD
  • Experience with Microsoft SQL Server and Citrix experience is a plus
  • Excellent communication skills (verbal and written) with superior customer service
  • Ability to work in a fast-paced, dynamic team environment; agility and flexibility
  • Understanding core business processes (Financials and Manufacturing) is a plus