LMS Administrator Resume Samples

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AP
A Powlowski
Abner
Powlowski
20935 Ila Place
San Francisco
CA
+1 (555) 229 3860
20935 Ila Place
San Francisco
CA
Phone
p +1 (555) 229 3860
Experience Experience
07/2014 present
Phoenix, AZ
Employee Development LMS Administrator
Phoenix, AZ
Employee Development LMS Administrator
07/2014 present
Phoenix, AZ
Employee Development LMS Administrator
07/2014 present
  • Assists in creation, management, and enforcement of LMS standards, policies and operating procedures; drives continuous process improvement
  • Provide ongoing training data analysis for Learning & Development leadership team
  • Collect and maintain data from Learning and Development events and other initiatives
  • Support data entry of events including setting up new classes, running reports, and monitoring course enrollment
  • Scheduling CAAedu sessions including: Booking conference rooms, confirming speakers, setting up logistics
  • High proficiency with the Microsoft suite (Excel / PowerPoint / Outlook / Word, etc.)
  • Detail oriented
11/2008 05/2014
Detroit, MI
Global LMS Administrator
Detroit, MI
Global LMS Administrator
11/2008 05/2014
Detroit, MI
Global LMS Administrator
11/2008 05/2014
  • Working with Talent Managers, this role creates learning plans in the LMS for targeted occupations; updates and revises learning plans as necessary
  • Establish and maintain positive, effective and collaborative working relationships with coworkers, systems user and the vendor
  • Provides regular communication and training to Learning/Talent Management professionals
  • Performs other duties as assigned by management
  • Perform systems analysis for new business processes and business process improvement
  • Vendor management - works closely with LMS vendor to report, track and resolve technical and non-technical system issues impacting end users
  • Manages and supports Chevron's new enterprise Learning Management System (SAP SuccessFactors)
11/2001 09/2008
Chicago, IL
LMS Administrator
Chicago, IL
LMS Administrator
11/2001 09/2008
Chicago, IL
LMS Administrator
11/2001 09/2008
  • Support the administration of the company’s performance management systems and processes
  • Develops and executes testing plans for any system changes or enhancements with documented outcomes
  • Loads SCORM, AICC, and Open Content Network courses/programs into Learning Management System
  • Provide content for the development of product documentation (including business/technical specs, training materials, user guides, etc.)
  • Will work closely with Learning/Talent Management professionals in utilizing the LMS within their respective areas
  • Manage roles, securities, and permissions associated with LMS access; develop and maintain LMS Governance plan
  • Curriculum build - Works closely with trainers to accurately define, design, develop and implement LMS curriculum build to support role-based training
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Virginia Commonwealth University
Bachelor’s Degree in Business
Skills Skills
  • Instructional design experience
  • BS/BS in Computer Science, Business Administration, Learning and Development or related field
  • Understanding of quality systems
  • Highly collaborative
  • Results-driven, quick study to understand all areas of the business
  • Strong organization skills and attention to detail
  • Strong written and oral communication skills
  • Can work in a fast-paced environment and shift priorities as necessary
  • Ability to influence change across multiple groups and levels
  • Demonstrated ability to lead harmonization efforts across teams and sites
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15 LMS Administrator resume templates

1

LMS Administrator Resume Examples & Samples

  • Assist with transition to and the validation of a standard LMS platform
  • Act as a technical project manager for smaller scale LMS onboarding projects
  • Responsible for performing administrative functions on the LMS as well as track completion of projects using online project management software, and MS Office business tools, especially MS Excel
  • Collaborates with the Director of HRIS in the review, testing, and implementation of system upgrades or patches/fixes
  • Responds to end-user and fellow LMS administrator support emails and provide technical support over the phone if needed
  • Teaches content owners and HR partners how to conduct key tasks within the LMS (e.g. run reports, create an ILT course, manage completions). Maintains LMS Administrator guide and creates internal training tools to ensure consistent application of standards
  • Minimum Bachelor’s degree or its equivalent
  • Minimum 5 years of experience managing an LMS is required
  • 3+ years of business experience that includes training administration, or training content development/management preferred
  • 2+ years of Moodle experience required
  • Hands-on knowledge of SCORM standard and authoring technologies, intranet design tools and multimedia applications required (including experience with eLearning authoring tools such as: Adobe Captivate, Articulate Storyline, Camtasia Studio, Lectora Inspire, etc.)
  • Instructional design experience a plus
  • Master’s degree preferred
2

Global LMS Administrator Resume Examples & Samples

  • Positive attitude; always willing to learn
  • Proficient in MS Office (Excel, Word, and PowerPoint)
  • Solutions-oriented mindset and not afraid to make recommendations and invent new ideas
  • Experience in content management, SCORM and/or AICC content standards
  • Strong customer service orientation while maintaining a high level of integrity and confidentially
  • Demonstrated trouble-shooting/problem-solving mindset and capabilities
  • Bachelor’s Degree in communications, computer science, or related fields
  • 2-3 years’ work experience
  • Ability to troubleshoot common issues with PCs, Macs and multiple browsers
  • Experience with third-party Learning Management System (e.g., Cornerstone, SuccessFactors, Saba, Moodle)
  • Proficiency with eLearning authoring tool functionality including Storyline, Captivate, etc
3

LMS Administrator Resume Examples & Samples

  • Review training products to ensure compliance with applicable standards and specifications
  • Troubleshoot and resolve technical issues with SCORM content packages and custom eLearning templates
  • Modify and program build scripts for automating content packaging
  • Create and maintain the configuration of the LMS; evaluates and processes new configuration requests to the system
  • Reviews, uploads, and tests content and assessments
  • Manage roles, securities, and permissions associated with LMS access; develop and maintain LMS Governance plan
  • Implement automated testing and deployment tools
  • Develop content in HTML5 and ActionScript 3.0
  • Gather and write requirements
  • Provide customer support and troubleshoot LMS issues
  • Experience administering Learning Management Systems including loading, tracking, reporting, and other LMS functions
  • 2 years experience with SCORM LMS Administrator
  • Detailed and organized; ability to re-prioritize tasks as needed
  • Strong follow-through capabilities
  • Ability to work independently and within a team
  • Excellent interpersonal and team skills
  • XAPI, HTML5, JavaScript, Learning Record Store, XML, ActionScript, ePub, SCORM AICC, Object Oriented Programming
  • Cornerstone OnDemand is desirable
4

LMS Administrator Resume Examples & Samples

  • BS/BS in Computer Science, Business Administration, Learning and Development or related field
  • Minimum 4 years of experience in LMS Administration is required
  • Experience in a GxP or other regulated industry required
  • Understanding of quality systems
  • Experience in curriculum design preferred
  • Experience in software/application testing preferred
5

LMS Administrator Resume Examples & Samples

  • Adherence to quality, quantity and timelines for all assigned tasks
  • Adherence to Novartis standards, in particular, quality, ethical, health, safety, and environment standards (HSE), and information security standards (ISEC
  • Ensures reproducibility of experiments and results
  • Refer to annual individual and team objective setting
6

Employee Development LMS Administrator Resume Examples & Samples

  • Scheduling CAAedu sessions including: Booking conference rooms, confirming speakers, setting up logistics
  • Support data entry of events including setting up new classes, running reports, and monitoring course enrollment
  • Support Employee Development team in delivering successful experiences including; logistics, attendee lists, venue details, and evaluations
  • Collect and maintain data from Learning and Development events and other initiatives
  • Assists in creation, management, and enforcement of LMS standards, policies and operating procedures; drives continuous process improvement
  • Organize program supplies, including technology tools used in learning experiences (iPad set up, storage closet, materials, etc.)
  • Provide ongoing training data analysis for Learning & Development leadership team
  • High proficiency with the Microsoft suite (Excel / PowerPoint / Outlook / Word, etc.)
  • Experience with data management
  • Comfortable with manual data entry
  • Strong analytics background
  • Ability to adapt and be flexible in various situations
  • Team player who takes initiative
  • Passionate about the entertainment and media industry
7

LMS Administrator Resume Examples & Samples

  • Scheduling all Instructor-Led Trainings (ILTs) and Virtual Instructor-Led Trainings (VILTs) to allow for learner self-enrollment
  • A dedicated learner who can quickly pick up how to use our LMS program
  • Customer-service mindset and focus
  • Detail-oriented and thorough when entering data into our system (to ensure accuracy)
  • Strong organizational skills and ability to self-manage time and tasks
  • Proficient at scheduling
  • Ability to work independently, with remote and/or virtual supervision
  • Basic Excel experience and computer savvy
  • Excitement around administration of a learning system
  • Takes pride in their work
  • Positive can-do attitude that is always willing to learn
  • Knowledge of Saba Cloud is a plus
  • Knowledge of Centra/Saba virtual classroom a plus
  • Knowledge of Sharepoint is a plus
8

LMS Administrator Resume Examples & Samples

  • Create infrastructure; revise infrastructure as necessary for learning curriculums
  • Manage the day to day administration of the LMS
  • Manage and track learning technology projects
  • Responsible for course uploads and deployments, alpha and beta testing, user/learner system management and interfacing with the vendor
  • Manage training records, including tracking and updating enrollment, user profiles, certifications and test scores
  • Ensure the accuracy and data integrity of the LMS
  • Play a leading role in LMS enhancements and upgrades
  • Manage LMS communication with a high regard for the quality of the end user experience
  • Create job aids and other training collateral to effectively document LMS processes and procedures
  • Customize LMS reports as requested
  • Troubleshoot LMS failures and discrepancies
  • Ensure that all user issues are resolved in a timely and efficient manner
  • Coordinate ILT courses and materials
  • Provide technical support, training and customer service to all LMS users as needed
  • Establish and maintain positive, effective and collaborative working relationships with coworkers, systems user and the vendor
  • Demonstrate a commitment to mastering the skills related to learning technology. Stay up to date on development and changes in learning technologies and how they relate to the LMS and the business
  • Special projects as assigned by the Director of Training Delivery and Development
  • Bachelor’s degree in business, education, educational technology or related area
  • Minimum of three years in client service, corporate training or related area and related information management
  • At least two years of experience in administration of a learning management system or learning content management system
  • Highly proficient in Microsoft Excel
  • Help Desk experience a plus
  • Design ability using Storyline a plus
  • Strong background in educational technologies
  • Ability to quickly learn and apply new technologies
  • Excellent interpersonal and customer relationship skills
  • Must take initiative and have both the ability to work independently and as a team member
  • Flexible and able to work on multiple tasks simultaneously and balance priorities utilizing strong organizational skills
  • Close attention to detail and follow up are essential
  • Has an appropriate sense of urgency and accountability
9

LMS Administrator Resume Examples & Samples

  • Use industry knowledge to provide recommendations and guidance to increase the effectiveness of the LMS user experience for all Camden team members
  • Ensure appropriate training records are captured and maintained to validate the integrity of the LMS including user account details, enrollments and completions
  • Upload and maintain all course program information including course updates made by 3rd party vendor training
  • Work with and support the Learning and Development team to determine LMS best practices that support Camden’s learning and development goals
  • Constantly evaluate the effectiveness of the LMS and makes recommendations for improvement in functionality to create a better customer interface
  • Design reports that provide the information needed to drive business decisions
  • Deliver an exceptional customer experience by providing support, research and resolution for all customer issues
  • Establish relationships throughout Camden to better understand the priorities of each customer
10

LMS Administrator Resume Examples & Samples

  • Maintaining learning course catalog database
  • Manage accuracy of learner profiles (creating profiles, validating access, merging profiles and data, reviewing transcripts, etc.)
  • Serve as Subject Matter Expert and advise other administrators on learning development processes
  • Manage the customer service inbox and phone calls to troubleshoot and resolve issues and requests
  • Report generation and distribution
  • Create invoices for external clients
  • Other various duties as assigned
  • Must have experience with CORNERSTONE Learning Management System
  • Minimum of 2-3 years of experience providing administrative support for learning systems for 5,000+ users
  • Minimum of 2 years of experience supporting training organization
  • Good attention to detail and analytics
  • Ability to multi-task and work efficiently in fast-paced environment
  • Advanced PC Skills required: Word, Outlook, Excel, PowerPoint (Access a plus)
11

LMS Administrator Resume Examples & Samples

  • BA/BS degree
  • Minimum of 5 years working with global enterprise LMS (SuccessFactors strongly preferred) and learning tools and applications (e.g. Jam, Articulate, Captivate, Flash, WebEx and SharePoint)
  • Experience in providing technical support
  • Experience with web development
  • Experience working with AICC and SCORM content
  • Strong troubleshooting, customer service, communication and organizational skills
  • Can quickly learn, master and teach new products and tools
  • Comfortable with data management/data manipulation
12

LMS Administrator Resume Examples & Samples

  • Manages and supports Chevron's new enterprise Learning Management System (SAP SuccessFactors)
  • Ensures operational excellence and customer satisfaction for all Chevron Opcos, and Chevron employees and contractors world-wide
  • Provides LMS Administrator services to Chevron Opcos. Some of the LMS Administrator services are; online content (eLearning) integration into the LMS, setting up courses, learning events, programs, and assessments in the LMS system, setting up and troubleshooting LMS reports, working with the LMS auxiliary systems and tools (ex., bulk data loads and data extracts)
  • Responsible for LMS system operations such as; reporting of incidents to vendor and internal Chevron ITC support teams, tracking, documenting & reviewing of incident tickets, coordinating and testing of system maintenance releases
  • Administrator of the LMS Central SharePoint site, a repository of self-help and support for LMS users and administrators
  • Responsible for managing LMS tickets (e.g., Remedy) received by triaging, escalating, assigning, forwarding, or resolving issues raised in the LMS tickets. Also maintain IT service desk scripts for known LMS issues
  • Bachelor's degree or equivalent experience in Information Technology, Psychology or any business related course
  • Knowledge of basic LMS Functionalities
  • Strong planning and analytical skills
  • Good results and time management orientation
  • Strong interpersonal skills- ability to build effective relationships across the organization
  • Ability to convey technical and complicated information in a concise, meaningful, persuasive way for a global audience
  • Conveys a clear course of action and sense of purpose
  • Works with minimal supervision and guidance
  • Strong skills in Microsoft products: Outlook, Word, Excel, PowerPoint, SharePoint
  • Knowledge of computer based training (CBT) content building process and has experience with CBT life cycle
  • Experience creating content using eLearning authoring tools such as Lectora, Captivate, Articulate, Camptasia, etc
  • Experience in troubleshooting CBT issues and identifying possible solutions
  • Experience with SAPSF content objects
  • Familiarity with HTML, Javascript, XML, Flash (including Action Script)
  • Working knowledge of Scorm 1.2, Scorm 2004 and AICC Standards
  • Familiarity with HACP (HTTP-based AICC/CMI Protocol)
  • Experience with SAP SuccessFactors Learning (formerly Plateau)
  • Certified LMS administrator in most LMS areas: Courses, Learning Events, Assessments, and Reporting
  • Experienced in advanced LMS Functionality (Programs/Curriculums and Assessments). Note: If not currently an LMS expert the expectation is that the successful candidate will build advanced LMS expertise and be recognized as a LMS expert within 6 months
13

LMS Administrator Resume Examples & Samples

  • Perform systems analysis for new business processes and business process improvement
  • Design and implement automated batch processes
  • Maintain and enhance existing solutions and document changes
  • Troubleshoot technical problems and errors encountered by users
  • Develop and maintain integration between various administrative systems
  • Manage administrative systems upgrades and related projects
  • Review system documentation prepared by others for completeness and correctness
  • Bachelor’s degree with appropriate related work experience
  • 2+ years of experience in higher education information technology support
  • Strong SQL language programming and query optimization skills
  • Relational database design and normalization experience
  • Procedural programming experience
  • Ability to work and participate in a team environment
  • Outstanding work, task and time management aptitudes
  • Excellent information gathering, research, and reporting skills
  • Exceptional interpersonal communication skills
  • Knowledge and experience working with Blackboard Learn system
  • Ellucian Luminis System
  • Banner Document Management (ApplicationXtender)
  • Axiom
  • Banner Operational data store (ODS)
  • EAB Campus
14

LMS Administrator Resume Examples & Samples

  • Provide the governance to the learning process to achieve maximum business impact. Establish a system of standard reports & dashboards are accurate, timely and enable managers to quickly determine training effectiveness in their teams. Conduct a regular review to measure the effectiveness of the training and the analytics necessary to improve the knowledge and skills of the employees
  • Working with Talent Managers, this role creates learning plans in the LMS for targeted occupations; updates and revises learning plans as necessary
  • Maintain and operate various technologies used in the delivery of instructional and/or interactive programs and courses, including cloudLMS, AdobeConnect, WalkMe, etc
  • Research and resolve LMS functionality issues. Track user problems and inform the user of the status
  • Design and deliver LMS training to end users
  • Create learning portals for targeted occupations that support knowledge and best practice sharing as well as social learning and collaboration
  • Minimum 5 years relevant LMS technology experience
  • BA or BS preferred in instructional technology, instructional design, information technology, computer science or related areas
  • Knowledge of Yardi or Cornerstone environment or comparable LMS
  • Extensive experience with a learning management and/or content management systems
  • Expert with web design and development tools (i.e., Dreamweaver, PhotoShop, Drupal, etc.)
  • Solid analytic skills, excellent communication skills, both oral and written
15

LMS Administrator Resume Examples & Samples

  • 2+ years hands-on experience working with Cornerstone
  • 3+ years hands-on experience with Learning Management Systems
  • 2+ years in financial services settings
  • 1+ years hands-on experience with Business Objects Reporting and Report Builder
16

LMS Administrator Resume Examples & Samples

  • Will work closely with Learning/Talent Management professionals in utilizing the LMS within their respective areas
  • Provides regular communication and training to Learning/Talent Management professionals
  • Develops and executes testing plans for any system changes or enhancements with documented outcomes
  • Leads troubleshooting for LMS application – will work closely with corporate LMS team to resolve issues in a timely manner
  • Executes project timelines and communicates progress updates
  • Works safely and confidentially with employee data and strictly adheres to Oldcastle’s data privacy policies
  • A Bachelor’s degree in Business, Information Systems or other related field, 5 or more years of experience with LMS management. (SuccessFactors LMS and/or Storyline experience preferred)
  • Experience with coaching, guiding / advising on technical aspects during the development of eLearning courses, so that the course runs smoothly on the LMS
  • Experience with managing 3rd party vendor course content development and developing end user support documents (i.e. quick reference guides and standard operating procedures)
  • Experience uploading courses, registering participants, running reports and consulting with HRIS team and HR community
  • Strong skills with MS PowerPoint, MS Word and MS Excel
17

LMS Administrator Resume Examples & Samples

  • Works with training partners to design, implement and maintain a centrally governed LMS framework capable of supporting multiple coordinators while meeting unique corporate and subsidiary requirements and short- and long-term organizational goals
  • In Production and Test environments, manages the system design, configuration and end-to-end testing to create a consistent user experience, produces high-quality data, and creates a sustainable administration model
  • Analyzes system usage and learning data to make optimization recommendations, such as opportunities for process, configuration, and improvements, to training leaders and business partners. Partners with stakeholders to implement recommendations
  • Implements and manages a social learning structure capable of meeting complex and customized corporate training and department training requirements
  • Develops and implements LMS standard operation procedures to ensure efficient publishing of high-quality training, including online training, materials, videos, etc
  • Serves as the organization's subject matter expert for the LMS and related tools, emerging technology, e-learning publishing software and methods, LMS integrations, including content solutions, SSO and AICC. Shares findings with System Administrator, HR leaders, business partners and training leaders, and works as a key resource to implement value-add solutions
  • Serves as a key project member for introducing new training programs and initiatives to the organization. Develops, recommends and implements custom automated training delivery processes and methods. Consults with training partners on publishing online training that meets business requirements and creates long-term value for the learner. Implements quality assessment and evaluations for learning programs
  • Maintains the LMS by serving as an internal escalation resource for troubleshooting and by managing the LMS enhancement release process including testing, migration to production, reporting and supporting administrators and end users with training
  • Partners with the field training team to publish training, deliver training to field associates and support associates with their completion of various training modules. Finds solutions to automate and create efficiencies in the field training team’s processes
  • Serves as the primary resource to support Human Resources in creating high-quality system training, including online courses, videos and other job aid types
  • Maintains a relationship with the LMS vendor, related vendors and other key contacts in the LMS industry
  • Related experience required as an LMS administrator or in similar position
  • Proven experience collaborating with various audiences to publish training consumed in a cloud-based LMS
  • Proven experience and proficiency assessing, analyzing, developing, writing and communicating business requirements/specifications for projects. Must be able to cite examples from work experience in testing software packages giving details of development and execution of test plans
  • Demonstrated experience in safeguarding confidential data and ensuring security integrity
  • Proven strong analytical skills, including demonstrated work experience on identifying, quantifying and providing creative solutions to complex problems. Proven experience working independently identifying and resolving problems utilizing independent decision-making and initiative
  • Demonstrated excellent verbal and written communication skills and experience successfully interpreting and communicating business needs between internal groups and external vendors in a clear, focused and concise manner. Verbal and written communications are to conform to proper rules of punctuation, grammar, diction and style
  • Proven ability to effectively interact and communicate with all levels of staff and manage work effectively in a team environment which includes sharing knowledge and resources. Must be able to easily grasp and communicate complex ideas
  • Proven experience coordinating multiple projects/assignments simultaneously and completing assigned tasks accurately and on a timely basis
18

LMS Administrator Resume Examples & Samples

  • Responsible for the entire Talent Management product lifecycle, including strategic planning and operational details. Implements performance cycles, 360-feedback forms, and assignment of required training
  • Strong vendor partnership to identify and make recommendations for updates/upgrades to current talent management technologies and coordinating the release management process including training and user acceptance testing
  • Provides amazing customer service through technical support; documents and reports recurring issues, provides ends users and internal Help Desk with FAQs to minimize support requirements
  • Partners with HRIS to deliver infrastructure support including connections to HR Master Data to maintain accurate employee data
  • Loads SCORM, AICC, and Open Content Network courses/programs into Learning Management System
19

LMS Administrator Resume Examples & Samples

  • Bachelor’s degree in a related discipline with 2 years of experience desired or a high school diploma and 4 years of experience
  • Required experience in SUCCESSFACTORS LMS
  • Required experience in Excel and Exchange
20

LMS Administrator Resume Examples & Samples

  • Demonstrated ability to manage projects
  • Advanced Microsoft Office skills required
  • Ability to work independently and collaboratively in pursuing project work and developing recommendations
  • Demonstrated analytical and quantitative analysis skills
  • Ability to gather data, analyze data, determine key issues, and make recommendations that reflect a solid understanding of the larger business context and the objectives and strategies of the organization
  • Ability to effectively plan, prioritize, execute, and follow-up in a timely manner and to anticipate potential problems and roadblocks
  • Must demonstrate collaboration and relationship-building skills
  • A qualified applicant should have a minimum of 2-3 years of experience in at least one of the following
21

LMS Administrator Resume Examples & Samples

  • Bachelor's degree or equivalent and relevant formal academic/ vocational qualification
  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 4+ years)
  • Demonstrated expertise with LMS systems (preferably SumTotal) and related database functionality, including query methods, data retrieval, and sound data management practices
  • Excellent computer skills with Microsoft Word, Excel, email software, various database software, and proficiency with primary software used by the company
  • Ability to develop training materials and deliver presentations supporting training delivery
  • Ability to quickly learn and work with the general principles of GCP and ICH Guidelines and relevant corporate procedural documents
  • Possesses good oral presentation, written communication and interpersonal skills
  • Strong analytical and organizational skills and strong attention to detail
  • Demonstrated ability to develop and deliver products, services, and solutions in a collaborative and cross-functional global environment, with an understanding of the user perspective
  • Ability to prioritize and handle multiple tasks efficiently and effectively
  • Ability to work independently and provide mentoring to co-workers
  • Effective ability to recognize and troubleshoot potential problems and follow escalation protocols
22

LMS Administrator Resume Examples & Samples

  • Vendor management - works closely with LMS vendor to report, track and resolve technical and non-technical system issues impacting end users
  • Conducts weekly update meetings with vendor to ensure accountability and reliability
  • HR Analytics Data Management - collaborates with training management to define required audience data for training roll-outs and communicates these requirements to the HR Data Analytics team for inclusion in ERP data feed to LMS
  • Tests and monitors data feed for accuracy and reports discrepancies to HR for resolution
  • Coordinates communication between HR and LMS vendor on all technical and non-technical matters impacting the data feed
  • Maintains active user totals in LMS to ensure that users are deactivated in a timely manner to support current vendor contractual requirements as needed and defined
  • ELearning or Online Learning - Creates curricula for and installs all eLearning modules to support end user learning and proficiency including both LMS and EHR vendor supplied modules, custom modules created by trainers, and end user proficiency tests and trainer evaluations
  • Staff Training and Support - Creates training manuals and job aids and trains training team staff on correct usage of the LMS
  • Supports all technical and non-technical issues for training staff and key operational leaders who use the LMS
  • Reports Management - Works with leadership to define required training progress reports and collaborates on the design, development and delivery of reports from the LMS vendor. Responsible for tracking training progress on small and large scale roll-outs as well as regularly communicating training progress to senior leaders
  • Must be adept at data manipulation through CSV and MS excel files
  • Curriculum build - Works closely with trainers to accurately define, design, develop and implement LMS curriculum build to support role-based training
  • Accurately builds student groups and assigns curricula by group using data from ERP and other sources
  • Makes recommendations for best practice technical solutions for curriculum and project roll-out
  • Responsible for special projects as assigned
  • BS, BA in Healthcare, Education, Technology or related field with areas of concentration in education, instructional design, and adult learning preferred
  • 2 years’ experience in learning management system build and implementation for Electronic Health Record (EHR) training or other system technical training highly preferred
  • Knowledge of and experience with curriculum development, including lesson plans, job aids and instructor-led classroom presentations required
  • Experience working in a healthcare network, hospital or office required
23

LMS Administrator Resume Examples & Samples

  • Ability to analyze, isolate, diagnose and provide long-term solutions to product support related issues
  • Ability understand technical setup of complex systems, including system configuration and administration as well as support for the end user experience
  • Evaluate and report on various systems performance and departmental processes
  • Identify, recommend, participate, and document on-going process improvement initiatives
  • Interface directly with various internal and external customers in regards to Product Support
  • Interfaces directly with customers to provide support and meet our customer’s evolving needs
  • Provide content for the development of product documentation (including business/technical specs, training materials, user guides, etc.)
  • Ability to perform varied and repeated tasks to provide quality assurance (QA) as well as perform functional and regression system testing
  • Act responsively to urgent business needs
  • Ability to generate, manipulate, and analyze reports using various tools, such as Microsoft Excel
  • Create and submit weekly and monthly reports to leadership and stakeholders according to departmental procedures
  • Reports on progress weekly and measures against assigned goals and initiatives
  • Possesses the ability to multitask and move quickly between projects and stages with projects
  • Bachelor’s degree preferred; equivalent related experience may be considered in lieu of degree
  • Minimum 3 years experience in performing system administrative tasks or minimum of
  • 2 years experience managing a Learning Management System (LMS)
  • Strong time-management skills; excellent follow-up skills
  • Systematic, disciplined, and analytical approach to problem solving
  • Strong organization skills and strong attention to detail
  • Ability to work extended hours if business needs
  • Strong verbal and written communication skills and proven technical writing abilities
  • Proficient knowledge in MS Office, specifically MS Excel
  • Must be able to produce high-quality work as part of a fast-paced, dynamic team with shifting priorities, and under pressure of deadlines, business and client demands
  • Strong team player with excellent interpersonal skills, with the ability to work with users who may not be technically savvy or knowledgeable of IT systems and processes
  • Proven ability to effectively communicate with internal and external customers and work collaboratively with interdepartmental teams to achieve desired results
  • Some multifamily real estate experience a plus
  • Ability to travel occasionally as needed