Identity Administrator Resume Samples

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DM
D Murray
Destini
Murray
870 Westley Grove
Philadelphia
PA
+1 (555) 485 2634
870 Westley Grove
Philadelphia
PA
Phone
p +1 (555) 485 2634
Experience Experience
12/2013 present
Los Angeles, CA
Identity & Access Management Administrator
Los Angeles, CA
Identity & Access Management Administrator
12/2013 present
Los Angeles, CA
Identity & Access Management Administrator
12/2013 present
  • Assist with writing web services and working within the Identity Management development framework to create and maintain user provisioning capabilities
  • Monitoring the approvals to systems, working with our developers on database and application risk management
  • Develops identity management strategies, architectures and implementation plans
  • Works with external vendors on integrating and supporting the SAML bases identity provider
  • Participates in the planning, development and deployment of new and updated identity and access ‎management services into ‎production
  • Optimizes LDAP performance by tuning directory server and its backend
  • Perform daily system administration tasks such as installing new software and patching / upgrading existing software
09/2007 07/2013
Houston, TX
Administrator, Identity Access Mgmt
Houston, TX
Administrator, Identity Access Mgmt
09/2007 07/2013
Houston, TX
Administrator, Identity Access Mgmt
09/2007 07/2013
  • Create, document and maintain procedures to properly and efficiently manage user access
  • Create, modify and delete user account profiles for various systems, applications and directories
  • Monitor intake points (team mailbox, ITSM assignment queue, etc.) for incidents and service requests around identity and access management (IAM)
  • Participate in identity and access management (IAM) review of new technologies, designs, and remediation planning efforts
  • Coordinate Monthly, Quarterly and Semi-Annual user access reviews in accordance with company policy and controls
  • Serves as liaison between multiple department representatives to maximize the adoption of and support for identity and access management (IAM) plans, procedures, and regulatory controls
  • Works with cross functional groups and staff in the creation and testing of procedures, standards or regulatory controls to ensure the security and privacy of information on t-mobiles network
11/2004 05/2007
Houston, TX
Identity Management Administrator
Houston, TX
Identity Management Administrator
11/2004 05/2007
Houston, TX
Identity Management Administrator
11/2004 05/2007
  • Responsible for installation, configuration, troubleshooting, and on-going maintenance of Oracle Identity and Access Management on UNIX/Linux environment
  • Provide expertise in Oracle Identity and Access Mgt. Suite (like but not limited to OUD/OVD, OID, OAM, OIF)
  • Key services include user access provisioning, authentication and access management
  • Demonstrate expertise with trouble shooting Oracle Access Manager, Oracle Identity Federation and Oracle Internet Directory on Unix/Windows systems
  • Worked with OIF and various 3rd Party Application Providers
  • Mentor other team members
  • Implement, rollout and support Sailpoint for an enterprise rollout of an identity management program
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Carnegie Mellon University
Bachelor’s Degree in Computer Science
Skills Skills
  • Proficient in the use of Microsoft Forefront Identity Manager 2010 R2
  • Knowledge of HTML/CSS
  • Healthcare benefits – Medical, Dental, Vision, Short & Long Term Disability, Life Insurance, 401k and Employee Stock Options!
  • Ability to work with minimal supervision
  • Organized and professional
  • Excellent verbal and written communication skills
  • Implement, rollout and support Sailpoint for an enterprise rollout of an identity management program
  • Experience with Single Sign On (SSO) and Password Synchronization
  • Experience creating queries in Microsoft SQL
  • AD/LDAP, Forefront Identity Manager 2010 R2
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1

Identity & Access Management Administrator Resume Examples & Samples

  • Act as second and/or third-tier support for IT Services and respond to escalations or inquiries regarding access or account
  • Effectively resolve or escalate incidents and problems within defined Service Level Agreement
  • Provide support for services that are slightly more complex and span multiple technologies
  • Conduct operation-level troubleshooting activities, root cause analysis, and make recommendations to improve processes or
  • Plans own work to meet given objectives and processes
2

Identity & Access Management Administrator IT Resume Examples & Samples

  • Record updates regarding inquiries and customer service requests
  • Demonstrates moderate problem solving, decision-making, and functional knowledge
  • Anticipates, recognizes, and deals effectively with existing or potential conflicts at the individual,
  • Selects appropriately from applicable standards, methods, tools and applications for use
  • Excellent written and verbal communication skills; can present moderately complex technical
  • Works under limited direction within a clear framework of accountability
  • Develops technical support expertise with less experienced staff members through
  • Identifies and negotiates own development opportunities
3

Identity & Access Management Administrator Resume Examples & Samples

  • Day to day management of access to the numerous IT systems across our teams, ensuring our staff have appropriate, and applicable access to secure information in our business
  • Monitoring the approvals to systems, working with our developers on database and application risk management
  • Using your superior service experience, you'll excel at providing a timely service to the business, while ensuring our compliance policies on information access are maintained
  • Periodic review of database and system access, as well as the ongoing implementation of compliance protocols concerning systems access
4

Identity Management Administrator Resume Examples & Samples

  • A minimum of 5 years relevant experience in identity management
  • Key areas of expected competence: Oracle IdM (such as but not limited to OVD, OAM, OIF, OID, OIM, OAAM)
  • Detailed understanding of the Oracle
  • Excellent Troubleshooting skills
  • Solid hands-on experience with Oracle IdM
  • Must provide organization with 24/7 support
  • Strong project planning, problem solving and communication skills (written and verbal) are all essential for success in this role
5

Administrator, Identity Access Mgmt Resume Examples & Samples

  • Works with cross functional groups and staff in the creation and testing of procedures, standards or regulatory controls to ensure the security and privacy of information on t-mobiles network
  • Participate in identity and access management (IAM) review of new technologies, designs, and remediation planning efforts
  • Serves as liaison between cis, it operations, engineering, upper management & dept. representatives to maximize the adoption of and support for IAM plans, procedures, and regulatory controls
  • Interacts effectively with company senior leadership to effectively interpret solutions for enterprise business requirements and provide recommendation
  • Participates in identifying access needs & recommends plans/resolutions. Implements, tests & monitors IAM improvements
  • Support identity lifecycle throughout, including request fulfillment policy adherence, user account & object administration and access revocation for various technologies
  • Contribute to IAM projects driven by groups both internal and external to access management
  • Develops, implements and executes processes to ensure compliance with SOX, PCI & CPNI controls
  • Drives Continual Service Improvement efforts in SOX compliance and IAM by identifying opportunities for process improvement
  • Understands different business processes supporting the SOX Compliance and IAM programs and translates them into relevant uses cases and technical requirements
  • Act as a Compliance and IAM advocate for best practice and adherence to security policies
  • Analyze and design Compliance and IAM processes to reduce complexity, automate workload and mitigate risk
  • Interpret technical designs from new projects, recommend SOX Compliance and IAM best practices and drive capturing of team processes and knowledge
  • Knowledge of current trends and developments in the area of IAM
  • Good understanding and/or experience applying COBIT, ITIL or NIST frameworks
  • Understand general telecom technology
  • Bachelors Degree. Computer science or information technology
  • 4 years of college courses in information technology, certifications combined with relevant work experience may be substituted for education requirements
6

Administrator, Identity Access Mgmt Resume Examples & Samples

  • Create, modify and delete user account profiles for various systems, applications and directories
  • Monitor intake points (team mailbox, ITSM assignment queue, etc.) for incidents and service requests around identity and access management (IAM)
  • Create, document and maintain procedures to properly and efficiently manage user access
  • Maintain Approval Matrix and Roles Matrix
  • Review user access reports to validate approval and/or appropriateness of access
  • Coordinate Monthly, Quarterly and Semi-Annual user access reviews in accordance with company policy and controls
  • Serves as liaison between multiple department representatives to maximize the adoption of and support for identity and access management (IAM) plans, procedures, and regulatory controls
  • Interacts effectively with company senior leadership to effectively interpret solutions for enterprise business requirements and provide recommendations
  • Participates in identifying access needs & recommends plans/resolutions. Implements, tests & monitors identity and access management (IAM) improvements
  • Assist with special projects and other job related functions as needed
  • Minimum 2 years of experience in IAM technology or related field
  • Good verbal and communication skills with diverse cross functional groups
  • Ability to thoroughly document IT systems, processes and controls
  • Intermediate to Advanced proficiency in Microsoft Excel, Word, PowerPoint, Outlook and SharePoint
  • Knowledge managing IAM and Directory security and account administration
  • Knowledge of IAM and regulatory compliance policies and controls (SOX, PCI & CPNI)
  • Knowledge of and ability to perform technology and product research, testing, installation, customization, troubleshooting and support
  • Knowledge of scripting languages, such as PowerShell, VBS, Visual Basic for Applications (VBA), LDAP queries, Command Line Interface (CLI) tools (such as ADFind, DSQuery), Visual Basic, .Net is a plus
7

Digital Identity Administrator Resume Examples & Samples

  • Execute creation, change and deletion of both digital identity and IT accounts according to process
  • Execute day to day management of attributes and entitlements to digital identities and accounts as required (i.e. – job role change, location change, etc.)
  • Ensure all attributes to all identities are current (ownership, purpose, entitlements, etc.) providing necessary updates in a timely fashion
  • Document and highlight any risk concerns and escalate as necessary
  • Provide continuous input and feedback to improve/streamline processes
  • Provide support for incidents/requests/changes, resolve them when possible, or ensure that they are assigned to the most appropriate group for resolution
  • Maintain/stores necessary records related to function
  • Any degree in computer science or appropriate technical/functional discipline or equivalent technical certifications
  • Fluency (written and spoken) in English, additional languages a plus
  • Desirable but not required: previous experience managing digital identities and user accounts
  • Experience working in global teams
8

Identity & Access Management Administrator Resume Examples & Samples

  • Document IAM processes
  • Educate users on IAM processes
  • Troubleshoot end user issues in accessing IT systems
  • Analyze, document & resolve IAM tickets
  • Generate & re-route non-IAM tickets
  • Provision & de-provision access to BlackBox systems
  • Modify end-user identity information within BlackBox systems
9

Identity Management Administrator Resume Examples & Samples

  • Implement, rollout and support Sailpoint for an enterprise rollout of an identity management program
  • Build relationships with various internal teams to architect and evangelize the identity management program and integrate additional technologies into the solution
  • Eight plus years of related experience or equivalent combination of relevant education and experience
  • Two plus years of implementation experience with Sailpoint IdentityIQ
  • Integration experience with at least a number of the following : Active Directory, Workday, OpenLDAP, RSA Authentication Manager, ServiceNow
  • Common software development methodologies including testing practices, source control, and code branch maintenances
  • Comfort working on a Linux command line
  • Preferred experience working with Splunk, Suricata, and/or the ServiceNow platform
10

Identity & Access Management Administrator Resume Examples & Samples

  • Understand the architecture of the IAM environment and make recommendations and changes that enhance the platforms
  • Troubleshoot functional and technical incidents occurring within IAM systems
  • Perform root cause analysis of incidents and service requests; recommend and implement long term solutions to avoid repeatable work
  • Perform daily system administration tasks such as installing new software and patching / upgrading existing software
  • Work with other IT teams to implement federation and user provisioning services to meet the needs of their specific applications
  • Assist with writing web services and working within the Identity Management development framework to create and maintain user provisioning capabilities
  • Provide high-availability support for platforms ensuring uptime
  • Maintain technical documentation that supports the platforms
  • Provide technical knowledge and cross-training to peers in areas of expertise
  • Work with project teams as required to design technical solutions to address project requirements
  • Work with the broader security team to understand company policies and implement technical controls to enforce those policies and meet compliance requirements
  • 3+ years of experience working within a system administration or development centric role
  • Experience with IAM systems supporting authentication/authorization, single sign-on, directory services (AD, LDAP), and user provisioning / de-provisioning services
  • Understanding of relevant concepts like Basic HTTP authentication, forms-based authentication and SAML
  • Linux and Windows Server OS skill set with demonstrated knowledge of fundamental operating system commands / concepts
  • Fundamental understanding of data center network architecture and how corporate applications are commonly deployed within them
  • Experience developing restful and soap based web services is preferred
  • Experience with NetIQ Identity Manager, NetIQ Access Manager, F5 LTM/APM and Oracle databases is preferred
  • Proven problem-solving, change management and technical planning skills
  • Demonstrated knowledge or interest in information security principles, especially within the IAM space
  • Demonstrated ability to work with and teach other administrators
  • Comfortable working well in a fast-paced team-oriented environment
11

Identity Management Administrator Resume Examples & Samples

  • Integrate new and existing applications for user authentication with SSO technology
  • Plan, implement, support and maintain the CA enterprise single sign on solution
  • Monitor and tune production processes
  • Coach and mentor less senior SSO team members
  • Demonstrate technical knowledge of all phases of the systems analysis activity
  • Participate in 24/7 on-call rotational schedule
  • Effectively work with support and other third party vendors
  • Maintain standards, procedures and methodologies for effective operation, access and control of all CAC single sign osign-oncts
  • Provide support for issues related to IDM and IDM integration
  • Coordinate IDM security requirements with security team
  • Develop, maintain, and monitor documentation relating to all IDM projects
  • Conduct and review tests of IDM systems to verify performance and quality standards
  • Assist in ensuring the integrity of IDM implementations and maintain related documentation
  • Communicates availability requirements for SSO accessibility
  • Assist in troubleshooting application authentication/authorization problems
  • Prepare time estimates for assigned projects
  • Assist in disaster recovery testing and execution as needed
  • Evaluate and apply security patches as required
  • Innovate SSO value-added solutions to enhance the standard end user experience
  • Attendance as required by department
  • 3+ years' experience with Forge Rock Identity and/or Access Management (IDM / IAM) products
  • Knowledge of Identity/ Access Management technologies
  • Experience in Agent Based, Web Based and Federated Authentication and Authorization standards
  • Strong Problem solving and critical thinking skills required
  • Able to handle several concurrent projects
  • Experience working in a flexible and fast paced environment
  • The ability to explain complex issues to technical and non-technical audiences as appropriate
  • Respectful : Value teamwork, share successes, appreciates others and communicates in a way that promotes trust
  • Insightful : Make timely well-considered decisions, create innovative solutions and continuously learn
12

Identity & Access Management Administrator Resume Examples & Samples

  • First experience as Access Analyst, Information Security Analyst, Windows/AD Administrator, or IAM solution Administrator
  • Knowledge of general Information Security concepts, policies, and procedures
  • Familiar with Information Security Identity Management tools and software
13

Identity Management Administrator Resume Examples & Samples

  • Experience managing Microsoft Identity Lifecycle Manager, Forefront Identity Manager, and Microsoft Identity Manager
  • Provide additional support for the Active Directory environment
  • Manage, maintain and update Active Directory Group Policy Objects (GPO's)
  • Manage, maintain, monitor and support Active Directory (AD) Services infrastructure and Azure Active Directory (AAD) infrastructure, including daily monitoring, troubleshooting, and performance
  • Monitors operating system tasks, which includes memory and processor utilization. Conducts operational and possible faults checks. Resolves matters of significance and implements corrective course of action as needed
  • Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Utilizes standard tools to record change and problem activities for tracking purposes
  • Responsible for driving technical service resolution and maintaining high levels of customer satisfaction
  • Participate in rotating shift/on call coverage, as needed to support organizational goals for 24x7 operations
  • Bachelor's Degree (B.A./B.S.) Information Technology
  • Two years' experience considered in lieu of every year of formal education required
  • Experience implementing identity management solutions using Microsoft FIM
  • Experience with Microsoft Forefront Identity Manager 2012 R2
  • Experience with Microsoft Active Directory & Azure Active Directory
  • Experience with Microsoft Active Directory Group Policy Objects
  • Experience with Single Sign On (SSO) and Password Synchronization
  • Experience creating queries in Microsoft SQL
  • AD/LDAP, Forefront Identity Manager 2010 R2
  • Proficient in the use of Microsoft Forefront Identity Manager 2010 R2
  • Organized and professional
  • Microsoft FIM training and/or certification preferred
14

Gds-identity & Access Management Administrator Resume Examples & Samples

  • Act as second-tier support for the Service Desk regarding account management services for the systems and applications we support
  • Complete tasks as assigned by following documented procedures
  • Applies a rational and organized approach to work
  • Utilizes security principles as appropriate for IAM support activities
  • Absorbs technical information when it is presented and applies it effectively
  • Good interpersonal, communication, organization, and time management skills
  • Understanding of security and technology
  • Works through a list of repetitive tasks with a high degree of accuracy
15

Identity & Access Management Administrator Resume Examples & Samples

  • Serves as a Project Leader responsible for coordinating and directing software development projects intended for the planning and implementation of systems operating in an IAM environment
  • Tracks and communicates the status of business initiative projects to management
  • Defines system requirements, proposes potential solutions and coordinates the implementation or modification of technology and/or process automation solutions
  • Provides leadership and management to internal and external teams through direction, setting of priorities, developing project plans and coordinating resources to accomplish organizational and departmental goals and initiatives
  • Coordinates and defines strategic technical solutions to business processes and owns the integrity of the solution through customer acceptance and final disposition
  • Participates in the planning, development and deployment of new and updated identity and access ‎management services into ‎production
  • Develops identity management strategies, architectures and implementation plans
  • A four-year high school diploma or its educational equivalent and six (6) years of satisfactory full-time computer software experience as described in "1"above, including one (1) year in a project leader capacity or as a major contributor on a complex project; or
  • Education and/or experience equivalent to "1"or "2"above. College education may be substituted for up to two (2) years of the required experience in "2"above on the basis that 60 semester credits from an accredited college is equated to one (1) year of experience. A masters degree in computer science or a related computer field may be substituted for one (1) year of the required experience in "1"or "2"above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one (1) year of satisfactory full-time experience in a project leader capacity or as a major contributor on a complex project
16

Authentication & Identity Administrator Resume Examples & Samples

  • Minimum of 3 years’ experience in IT
  • 1+ years' customer service experience
  • Proficiency with Microsoft Office Suite 2010/O365
  • Experience working in a ticketing system
  • Experience working with Active Directory, Exchange 2010, Office 365, Windows 7/10 or Windows Server 2012
  • Experience in providing IT services to a business environment
17

Identity Management Administrator Resume Examples & Samples

  • Bachelor’s Degree in Computer Science or related field
  • Knowledge of HTML/CSS
  • Experience with Object Oriented Programming (any language! Just need to understand OOP concepts)
  • CompTIA Security+ would be nice to have, not a must (If interested in this certification but you don’t have it yet- we can provide training & cert prep!)
  • One or more IT related internships
  • 2-5 years of experience in a technical role such as system administration, developer, or systems integrationProject Scope
18

Identity Management Administrator Resume Examples & Samples

  • Responsible for Active Directory User Lifecycle management including
  • Account provision/disable
  • Access control management
  • Works with HR, Security and other IT teams to continually improve ID Mgmt. process and toolset
  • Support security, legal, audit with forensics/discovery
  • Perform customer interaction when fulfilling requests
  • Perform proactive cleanup activities within Active Directory
  • Conducts complete diagnostics of identity management issues from an IT perspective, factoring in a strong understanding of the technical architecture. Anticipates implementation obstacles
  • Works effectively on a continuing basis with customers to understand and explain business and technical issues
  • Forms productive networks with internal and external customers and the vendor community
  • Responsible for all aspects of AD User and Group administration including process design, continuous improvement, tool configuration, installation, patching, troubleshooting, performance tuning, and resolution of application integration issues
  • Responsible for setup and maintenance of identities in the Office 365 tenant
  • Responsibilities in AD migration projects relative to skillset
  • Develop Powershell and other automation
  • Develop reports for audit and internal data quality validation
  • Required to be part of an on-call support rotation
  • Customer service mentality
  • BA/BS degree or equivalent working experience
  • 2 years Experience working in an enterprise environment
  • Knowledge of Powershell, Windows Server OS, Active Directory, and Identity and Access Management concepts
  • Excellent communication skills with both technical and non-technical teammates
  • Experience administering Office 365/Azure AD beyond the GUI
  • Microsoft SharePoint and Exchange administration
  • MS SQL queries
19

Identity & Access Management Administrator Resume Examples & Samples

  • Three to five years of information technology experience and at least two years of identity and access management experience
  • An associate’s degree in a related field or at least three years of relevant work experience
  • Understanding of the financial services and insurance industry
  • Experience with Windows 7/10/2012 server
  • Experience with database security administration (DB2 UDB, DB2 Z/OS, SQL Server, Oracle)
  • Experience with ACF2 mainframe security administration (datasets, GSO records, rules, resources)
  • Experience using Active Directory (delegation of authority, group policy, organizational units, security groups, permissions)
  • Lotus Notes administration experience
  • Knowledge of identity and access management (security provisioning) processes
  • Knowledge of role-based access control methods
  • Knowledge of Active Directory 2008 and higher, including LDAP
  • Working exposure to OAuth, SAML, SSO and PKI
  • Experience using IAM tools such as Oracle Identity Manager, Courion, Centrify, NetIQ or Sailpoint
  • Knowledge of security controls and processes
  • Experience in providing outstanding customer service
  • Effective organization skills with the ability to work on multiple projects simultaneously
  • Ability to provide “on-call” out of hours support during evenings, nights, holidays and/or weekends
  • Proficiency using Microsoft Office products (Word, Excel, Access)
  • Ability to provide technical guidance as level two support to Service Desk and company associates at all levels on application and system access, which includes, but is not limited to, Lotus Notes, LAN and mainframe applications
20

Senior Identity & Access Management Administrator Resume Examples & Samples

  • Develops documentation to support ongoing IAM systems operations, maintenance and specific problem resolution
  • Works closely with the IAM Operations Lead to provides Tier 2 end-user support for IAM Solutions
  • Works closely with the IAM Governance Lead on Certification campaigns across the enterprise
  • Works closely with the IAM Governance Lead to ensure proper creation of identity, and role risk models
  • Works closely with the IAM Governance Lead to develop business and IT roles across the enterprise, and to map access entitlements to the relevant business and IT roles
  • Works closely with the IAM Governance Lead to integrate new organizations into the Enterprise Access Governance program
  • Works with the IAM Engineering and Operations teams to ensure IAM solutions are engineered to meet or exceed compliance with enterprise access controls
  • Bachelor’s degree in computer information security/related field or equivalent experience
  • 5+ years of experience as a business or compliance analyst on a software engineering and/or security engineering team
  • Three + years of relevant IAM experience in an analyst or support role
  • CISSP, CISM, CISA preferred but not required
  • Professional Technology Certifications for Identity Management, Access Management, PKI Management, Privileged Access Management solutions or demonstrated experience preferred
  • Ideal candidates will have demonstrated Sailpoint, Ping or CyberArk experience
  • Mid-level knowledge of information security principles and practices
  • High-level knowledge of IAM principles and practices
  • Mid-Level knowledge of key IT technologies including: System Access Administration (including Windows, and Linux); Database Access Administration, Authentication Standards such as SAML, OAuth, OpenID, and LDAP; User Directory Technologies such as Active Directory, OpenLDAP, OID, and other Virtual Directories; Programming languages including JAVA, JAVA Scripting, PowerShell Scripting, SQL, XML, SOAP and REST API; Web Application Servers such as ISS, Apache Tomcat, and JBOSS
  • Strong understanding of PCI-DSS 2.0, FISMA/CMS/NIST 800-53a, EHNAC, SOX and HIPAA
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
21

Identity Management Administrator Resume Examples & Samples

  • Responsible for installation, configuration, troubleshooting, and on-going maintenance of Oracle Identity and Access Management Suite of products (OAM, OID, OVD, OIF, OIM) on UNIX/Linux environment
  • Understand the requirements and provide the best and optimal solutions, keeping in view the industry standards
  • Strive to provide and be on top of security and technology challenges and requirements
  • Work with various SSO platforms such as OAM, OKTA, PingIdentity to provide the optimal solution
  • Able to work independently with Oracle databases as required for providing the SSO solutions
  • Uphold best-of-breed practices
  • Ability to generate artefacts such as design documents, deployment guides, operational and troubleshooting guides as part of ownership of a development work effort or efforts
  • Should be able to work independently on providing solutions and/or troubleshoot issues