Sccm Administrator Resume Samples

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SS
S Schneider
Santa
Schneider
456 Cassandra Points
Dallas
TX
+1 (555) 211 3124
456 Cassandra Points
Dallas
TX
Phone
p +1 (555) 211 3124
Experience Experience
New York, NY
Sccm Administrator
New York, NY
Gleason Inc
New York, NY
Sccm Administrator
  • Further develop and execute a plan on patch management
  • Execute system tuning and Disaster Recovery planning to include recommendations for improvements
  • Work with key platform vendors (Microsoft, HP, etc.) for support to resolve issues as well as platform strategy development
  • Analyze SCCM log files, provide patch management support and maintenance window operations
  • Performs Data center Management
  • Provide Tier III level support for network issues that come through the customer support center
  • Develops innovative solutions and refines processes to improve service delivery
Philadelphia, PA
Junior Sccm Administrator
Philadelphia, PA
Wiegand, Gulgowski and Gutkowski
Philadelphia, PA
Junior Sccm Administrator
  • Will provide guidance to co-workers and tier 1 and 2 support techs to achieve goals in accordance with established policies
  • Working under general direction, providing technical solutions to a wide range of problems
  • Provide tier 3 support - assisting level 1 and 2 technicians (Help Desk and Deskside Support Techs) with SCCM issues
  • With guidance, perform patch management, application packaging and distribution, and operating system deployment (OSD)
  • Under supervision, create Advertisement/Collections/Packages/Applications within an SCCM 2012 environment
  • Under supervision, provide integrated solutions utilizing a variety of software products with a focus on Microsoft Windows environment
  • Under general guidance troubleshoot failed systems management deployments and client health issues
present
San Francisco, CA
Senior Sccm Administrator
San Francisco, CA
Ortiz and Sons
present
San Francisco, CA
Senior Sccm Administrator
present
  • Provide monthly reporting of patching activity; work with local teams to resolve patching issues
  • Manage SCCM Software Update Point (SUP) and Perform scripting to automate functions
  • Align networking discoveries with the Active Directory team
  • Assist Global Desktop Engineer with integration of imaging activities through SCCM
  • Perform basic SQL server administration and maintenance and ensure regular backups
  • Perform installation, evaluation, maintenance, and problem resolution for the SCCM server and DPs as well as release management deployments to 15000+ PCs globally
  • Maintain up to date knowledge of new software developments in SCCM servers technologies
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
University of Virginia
Bachelor’s Degree in Computer Science
Skills Skills
  • Strong attention to detail
  • Administration of SCCM Servers, SCCM Distribution Points and Database (SQL Servers), knowledgeable and can create SQL queries
  • Work experience or knowledge in ITIL or ITSM processes particularly Incident Management and/or Change management
  • Proven seasoned SCCM 2012 administration professional
  • Ability to update OSD task sequences on a quarterly basis to manage security patch updates
  • Ability to create Advertisement/Collections/Packages within an SCCM 2012 / 17xx multi-site environment
  • Proficient in Windows Operating Systems, 2007, 2010 and Windows Server 2008 R2/2012R2
  • Excellent verbal and written communication skills, including creation of technical documentation
  • Working knowledge of an ITSM tool such as Remedy, to manage incidents, problems and submit change requests
  • Strong analytical and problem-solving skills
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14 Sccm Administrator resume templates

1

Sccm Administrator Resume Examples & Samples

  • 5 + years of experience as a Systems Engineer
  • Bachelor's or Master's Degree in Information Technology
  • Experience with SCCM 2012 (Systems Center Configuration Manager)
  • Microsoft Certified IT professional
  • Proven seasoned SCCM 2012 administration professional
  • Expert-level experience with security patch management and reporting on both Windows clients and Windows Servers
  • Thorough understanding of the Microsoft Security Update process (Bulletins, KB's, Out of Band Patches)
  • Experience working with Windows 7 client images, including periodic updates and testing
  • Experience with packaging and scripting tools such as PowerShell, WISE, Admin Studio
  • Working knowledge of an ITSM tool such as Remedy, to manage incidents, problems and submit change requests
  • Experience working with Active Directory
  • Working knowledge of networking and security protocols
  • Computer Science or degree in a related field
2

Sccm Administrator Resume Examples & Samples

  • Scripting and Application Delivery Techniques
  • Active Directory and Group Policies
  • IP Networking skills and QOS
  • System Center (SCVMM/SCOM)
  • Third Party add-on for SCCM such as power management and low latency deployments
3

Sccm Administrator Resume Examples & Samples

  • Implement, update, and maintain enterprise level configuration management
  • Analyze the current enterprise configuration management implementation and provide a status report before and after remediation actions are engineered and
  • Analyze SCCM log files, provide patch management support, and off‐hours maintenance window
  • Validate deployment plans for compliance within existing performance limitations of the enterprise servers&#8217
  • Troubleshoot sites experiencing configuration management
  • Document issues and resolutions using the current Ticket Management system. Responsible for in‐depth knowledge of system configuration of operating systems and applications to ensure the operational capability and security of the customer's IT
  • Provide weekly activity reports describing activities
  • Communicate effectively both orally and written with customers, stakeholders, and technical Effectively lead detailed technical discussions
  • 4 years of experience working with computers and troubleshooting user issues
  • Superior written and verbal communication skills
  • Experience in a , time sensitive, high‐quality environment
  • Good technical writing, presentation, and documentation skills
  • Must have excellent team skills and collaboration skills
  • Attention to detail and follow‐through
  • Experience in maintaining SCCM including analyzing log files, validating deployment plans and troubleshooting performance issues
  • Enterprise System Center Configuration Manager (SCCM) 2007/2012
4

IT Sccm Administrator Resume Examples & Samples

  • Perform standard System Center administration duties including but not limited to the design, deployment, monitoring, and diagnostic of SCCM, Orchestrator, SCSM, SCOM, and related subsystems
  • Perform planning and analysis for future product releases
  • Implement policies and procedures surrounding Information Technology
  • Engage in the creation, researching, testing, and execution of the Disaster Recovery plan
  • Provide technical guidance to clients on a variety of issues via telephone calls, emails, and client requests
  • Maintain a positive attitude while working in a dynamic, fast paced environment
  • Actively on-call 24x7. Some travel required
  • At least 5-7 years’ experience working as a SCCM Administrator/Engineer
  • At least 3 years’ experience working with System Center Orchestrator
  • At least 8 years’ experience across multiple IT disciplines (Networking, hardware, Windows desktop and Server OS, Active Directory, GPO, virtualization)
  • Strong knowledge of VMWare vSphere 6, SCCM 2012, current released versions of Windows, Exchange and SQL Server
  • Expertise in installation, design and managing the System Center Suite Infrastructure
  • Expertise in imaging, patch management, scripting/automation, and software packaging technologies and processes, with emphasis on leveraging System Center Configuration Manager (SCCM) and Orchestrator
  • Strong experience with Group Policy Objects (GPOs), writing and troubleshooting, including software deployment and security settings and configurations
  • Advanced knowledge of Microsoft Desktop operating systems, software packages and products, including working knowledge of Windows 7 and 10 platforms
  • Competent in SQL to develop queries and reports as needed; ability schedule routine reports and ad-hoc reports
  • Scripting experience with PowerShell and other languages such as VBScript
  • Strong troubleshooting skills and ability to diagnose problems across multiple disciplines, and facilitate improvements based on root cause analysis
  • Strong experience with server virtualization, storage, and networking technologies
  • Self-starter with the ability to manage projects and other tasks under minimal supervision
  • The ability to travel for assessments, implementations, and support
  • Ability to support multiple concurrent projects
  • Good project management and communications skills
  • Ability to present ideas in business-friendly and user-friendly language
  • Self-motivated and directed, with keen attention to detail
  • Experience working in an agile, team-oriented, collaborative environment
  • Possesses the ability to plan, document, and effectively implement projects and systems
  • Provides specific detailed information for hardware and software selection, implementation techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements
  • Maintains technical expertise in all areas of network and computer hardware and software as related to this field
  • Routinely move computer system and network related equipment weighing up to 100 pounds
  • Routinely travel to various locations on and off site to conduct assessments, troubleshoot, install, and deliver materials related to Infrastructure systems
  • Occasionally ascends/descend ladders to service above ceiling wiring and network systems
5

Enterprise Sccm Administrator Resume Examples & Samples

  • At least 3 years of SCCM administration experience
  • In lieu of degree consideration will be given to an equivalent combination of related education and required work experience
  • At least 2 years work experience with Windows Server and Microsoft SQL Server
  • Experience in packaging software for deployment using SCCM
  • A demonstrated ability to learn and use relevant programming and scripting languages
  • A demonstrated ability to work without supervision on everyday tasks and problems
  • Able to influence and build ‎team relationships among the IT groups distributed across campus
  • Demonstrated ability to troubleshoot and tune an SCCM ‎environment
  • Working knowledge in all phases of system development, analysis, design, implementation, training, maintenance, and support in SCCM environment
6

Sccm Administrator Resume Examples & Samples

  • Bachelor’s Degree in Computer Science or Information Systems
  • Strong analytical skills with the ability to troubleshoot issues and facilitate improvements based on root cause analysis
  • 8+ years of relevant SCCM work experience
  • 2+ years in a lead/senior engineering role
  • 3+ years direct experience with Active Directory relating to Group Policy and end point management
  • Competent in SQL to develop queries and reports as needed
  • Must be a team player, with exceptional communication skills, willing to work with others in the group and the rest of the IT organization
  • Ability to identify and implement initiatives to improve the IT environment
  • Strong troubleshooting skills and ability to diagnose problems across multiple disciplines
  • Experience with PowerShell and VBscript
  • Provide after-hours support and participate in an on-call rotation
  • Prior experience in multiple IT disciplines (Networking, Hardware and Windows Server OS)
  • Experience with application packaging and distribution
  • LI-YN1
7

Sccm Administrator / Patch Management Resume Examples & Samples

  • CompTIA Security+ with an active Secret security clearance
  • Microsoft WSUS, SCCM 2007 or 2012,
  • Windows Server 2012, Server 2008,
  • Windows 7.0, and Windows 10
  • Supported applications involve Internet technologies in Microsoft .Net
  • Engineer must be a team player that ensures the stability and integrity of network, data and server services through monitoring, maintenance, support, and optimization of all server and infrastructure systems
  • Microsoft Certified Information Technology Professional - Server Administrator (MCITP-SA) (Certifications)
  • Microsoft Certified Systems Engineer (Windows 2000) (Certifications)
  • Network - VPN (Certifications)
  • Transmission Control Protocol/Internet Protocol (TCP/IP)
8

Sccm Administrator Resume Examples & Samples

  • Provide Tier III level support for network issues that come through the customer support center
  • Perform training of less experienced personnel
  • Bachelor's degree in Computer Science or related field or equivalent education and related training
  • Adept with network interfaces and technologies
  • The capacity to acquire complex technical concepts through training and self study
  • Ability to move and install technical equipment
9

Sccm Administrator Resume Examples & Samples

  • Provide application/Windows OS installation/configuration/patching as well as data reporting (application install status, client health, etc.) leveraging Microsoft System Center Configuration Manager
  • Provide technical support by performing installation, repair, and preventative maintenance of PC and related software
  • Troubleshoot software install/configuration failures and provide regular status to customer
  • Apply security patches/configuration changes to workstations within suspenses required by customer
  • Team with information assurance to remediate workstation security issues found during routine checks
  • Participate in new application and hardware rollouts, testing, and special projects as needed
  • Bachelor's degree with 5+ years of overall related Systems Administration experience. Additional years of experience may serve in lieu of a degree
  • Minimum one year of specific administration experience with Microsoft System Center Configuration Manager 2007 and/or 2012
  • Currently possess DoD 8570 certification at IAT II, CompTIA Security+ce
  • Currently possess MCITP/MCSA: Server 2008 or higher level relevant certification
  • Currently possess an active DoD TS/SCI security clearance
  • MCTS: SCCM 2007 or 2012 certification
10

Sccm Administrator Resume Examples & Samples

  • 5 years of SCCM management in an enterprise network environment (Required)
  • 5 years of SCCM packaging and application deployment in an enterprise network (Required)
  • 5 years of SCCM deployment of security patches (Required)
  • 5 years of SCCM report and query writing (Required)
  • 3 years of SCCM infrastructure design and deployment (DP’s, Branch Caching, IBCM, MBAM) (Required)
  • 3 Years of Scripting with VBS and Power Shell (Required)
  • 5 years of experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT) (Highly Required)
  • 5 years of Microsoft Certification (Highly Desired)
  • 1 years of Systems Center Operation Manger (SCOM
11

Sccm Administrator / Patch Management Resume Examples & Samples

  • Expert in installation, design, and managing the System Center Suite infrastructure
  • Expert in imaging, patch management scripting/automation, and software packaging
  • Microsoft WSUS, SCCM 2007 or 2012
  • Windows Server 2012, Server 2008 experience preferred
  • Windows 7.0, and Windows 10 experience preferred
12

Junior Sccm Administrator Resume Examples & Samples

  • Bachelors degree or equivalent experience(4 years)
  • Independently resolve tickets in queue per guidelines
  • Act as an escalation point for troubleshooting (and remediation) issues with SCCM client, software update deployments, desktop migrations and application deployments for both internal and external customers
  • Collaborate with various support and development teams to improve the overall quality of delivery not just for the team but for the entire organization
  • Identify & log issuesugs and report to relevant teams with thorough follow-up
  • Perform testing on tools/scripts developed by the team within the guidelines set when receiving the project
  • Provide reporting information quickly to DMS team as well as partner organizations
  • Selected candidate will need to have the ability to work independently with minimal guidance from management after the initial training period is completed
  • Excellent troubleshooting and problem solving, and strong teamwork & collaboration skills
  • Strong skill set in Systems Administration and has worked in a Production environment managing multiple sets of machines
  • Thorough understanding of Windows Server and Client platforms, applications up to and including installation and troubleshooting of common software applications
  • Strong understanding of Windows Active Directory: Working knowledge of OU structures, AD security, local and group policy. Working knowledge of TCP/IP, DNS, WINS, DHCP, VPN
  • Ability to understand Production environments and the responsibilities that come with managing computing resources in a large Enterprise
  • DOE Q- Clearance (or DOD Top Secret) is required to begin this job
  • Working knowledge of Microsoft SQL (query)
  • VBScript
  • Microsoft SCCM 2012 OSD (Operating System Deployment) technical experience
  • MSI and EXE application packaging experience using Wise Admin Studio, SMSInstaller, InstallShield, and various scripting languages including Visual Basic Scripting, and batch
  • Computing security knowledge
  • Multiple security domain knowledge (Classified, Unclassified environments)
13

Senior Sccm Administrator Resume Examples & Samples

  • Build, configure, deploy, support, and maintain the SCCM Server and Distribution Points (DPs)
  • Perform installation, evaluation, maintenance, and problem resolution for the SCCM server and DPs as well as release management deployments to 15000+ PCs globally
  • Maintain up to date knowledge of new software developments in SCCM servers technologies
  • Evaluate alternative approaches and recommend new software or
  • Develop and maintain process and procedure documents
  • Align networking discoveries with the Active Directory team
  • Proactively update the SCCM server, client agents, and DP Content on a regular basis to maintain vendor support and proper operation
  • Provide monthly reporting of patching activity; work with local teams to resolve patching issues
  • Assist Global Desktop Engineer with integration of imaging activities through SCCM
  • Manage SCCM Software Update Point (SUP) and Perform scripting to automate functions
  • Perform basic SQL server administration and maintenance and ensure regular backups
  • 3+ years of SCCM architecture and administration experience in a Windows environment that includes desktops running Windows 7 or a more recent version and Server 2012 or a more recent version
  • 3+ years of experience automating tasks using scripting languages such as PowerShell, WinBatch, VBScript, and Batch Files
  • Intermediate or higher knowledge of SQL and SQL Queries
  • Intermediate knowledge of networking, specifically the ability to define IP Scopes in SCCM
  • Understanding of all standard operating systems, server and workstations, including experience working with Windows Server 2012
  • 2+ years of experience supporting multiple sites, preferably globally
  • 2+ years of experience working in the manufacturing industry
  • Basic or Intermediate knowledge of SQL Server Reporting Services (SSRS)
  • Microsoft certifications, specifically an MCSE and/or MCTS with a SCCM focus
  • Completed Bachelor’s degree
14

Sccm Administrator Resume Examples & Samples

  • Manage SCCM Application deployments
  • O o Coordinate all aspects for application deployments
  • College degree in Information Systems or related field, or equivalent work experience
  • 5-8 years’ experience in Information Technology
  • Administrative experience on Windows and/or Unix platforms
  • Demonstrated ability to develop customized solutions to meet business requirements
  • Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
  • Demonstrated ability to prioritize work load and meet project deadlines
  • Ability to adapt in a dynamic work environment and make independent decisions
  • Familiarity with health care or PBM industry very helpful
  • Willingness to work a flexible schedule to accommodate project deadline
  • LI-JI1
15

Sccm Administrator Resume Examples & Samples

  • Must be proficient with SCCM 2012 at a high level
  • Must know PowerShell, CScript, WScript, VBScript
  • Must know SCCM Administration, Primary Sites, Secondary Sites and Distribution Points
  • Must know SCCM Desktop Client Health, Client Default Settings, Assets and Collections
  • Must know SCCM Applications, Packages and Updates
  • Must know SCCM Operating Systems, Drivers and Task Sequences
  • Must have deployed applications for Windows 7 OS platform with Windows 10 preferred
  • Must have demonstrated ability to work on-site in a secure customer environment
  • Must have political awareness and sensitivity in customer situations
  • Knowledge in Endpoint Protection
  • Knowledge of desktop deployments for Windows platforms MDOP & MDT
  • Knowledge of VMWare
  • Be able to work independently and as a team member
  • Be able to troubleshoot packaging problems
  • Be able to meet deadlines
  • Be able to work after hours and some weekends
16

Sccm Administrator Resume Examples & Samples

  • 1) Good knowledge on Windows Server and client operating systems
  • 2) Knowledge in Active Directory
  • 3) Knowledge on software distribution tools such as SCCM, Altiris etc
  • 4) Good understanding of software deployment process
  • 5) Good understanding of patch management using WSUS
  • 6) Should be willing to work in any shift as required
  • 7) Should have excellent communication skill
  • 8) Early joiners preferred
17

Sccm Administrator Resume Examples & Samples

  • Extensive experience in the implementation, administration and configuration of SCCM Enterprise environment
  • Experience with desktop deployment automation architecture, design/migration and troubleshooting
  • Experience managing an OS image for large corporate environments
  • Knowledgeable in desktop virtualization and thin client technologies
  • Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies
  • Knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems
  • Deployment, installation and administration of Microsoft Office products
  • Evaluate emerging technologies to ensure technical solutions are compatible with the company's business needs and strategic objectives
  • Provide technical expertise, guidance and strategic recommendations to other IT groups
  • Functional working and debugging knowledge of Microsoft Windows operating systems
  • Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to reoccurrences
  • Relies on a working knowledge of standard (Windows) client platform administration, configuration, rights management and file access in order to perform the duties and responsibilities of the job. Utilizes gained knowledge and experience in the following areas
  • MS security (Department of Defense specific requirements preferred)
  • Experience in building MSIs using automated tools
  • Windows Automated Installation Kit (WAIK) tools
  • AGPM for policy management and deployment
  • Microsoft Desktop Optimization Pack (MDOP)
  • Microsoft Application Compatibility Toolkit (ACT) Version 5 or newer
  • HBSS for security policy management and deployment
  • Experience managing and designing an OS image for large corporate environments
  • Experience in SCCM administration, patching and maintenance
  • Experience implementing security policies for applications and operating systems utilizing AGPM
  • Experience utilizing automated technologies for the deployment of desktop systems
18

Sccm Administrator Resume Examples & Samples

  • Coordinates efforts onsite with and reports results to the Director of IT
  • Ability to maintain and configure the following: Windows Platform; servers and local storage; file and share access; print and document services; servers for remote management; MS SQL Server DB; IPv4 and IPv6 addressing
  • Deploys and manages server images
  • Implements patch management on regular intervals using MS SCCM tool. Report on end point success rates and troubleshoot/resolve all issues and failures
  • Deploy application patches and version updates using SCCM packaging
  • Deploy and manage MS SCCM environment
  • Performs routine proactive system monitoring and maintenance using automated tools, such as MS SCCM, or manual observations
  • Performs advanced troubleshooting and resolves issues in response to user trouble tickets
  • Performs Data center Management
19

Sccm Administrator Resume Examples & Samples

  • Utilizes configuration management principles and best practices to effectively support development/support or testing requirements for configuration management systems
  • Maintains Configuration Management environment performing SCCM 2007-2012/Altiris CMS/ Dell KACE Infrastructure administration & client remediation and resolution
  • Responsible for coordinating and implementing Configuration management for the project and/or organization as well as maintaining the resulting product throughout its lifecycle
  • Develops innovative solutions and refines processes to improve service delivery
  • Ensures appropriate company policies and procedures are followed
  • Develops technical documentation for both technical and non-technical audiences
  • Interfaces with customer and account based teams on projects
  • Interfaces with software and hardware vendors to troubleshoot issues or obtain technical information on product
  • In depth knowledge of SCCM infrastructure design
20

Sccm Administrator Resume Examples & Samples

  • Computer Science or IT degree is preferred
  • 3+ years of work experience with SCCM
  • Knowledge of global software distribution concepts, specifically SCCM and Microsoft Application Virtualization required
  • Commitment to customer service and willingness to learn new products and technologies
  • Trouble shooting skills providing Level 3 support
  • Working knowledge of Microsoft SQL Server queries a plus
21

Sccm Administrator Resume Examples & Samples

  • SCCM 2007 or 2012: Create simple application packages. manage packages, and execute deployments of agents, software and Office 365
  • Windows 7/10: migrating from Win7 to Win10, testing apps, supporting remote users w/ Windows Enterprise
  • Network/Endpoint Security: Tool is McAfee
  • Performs hardware and software maintenance tasks with some guidance and/or documentation
  • Respond to system alerts with some guidance and/or documentation
  • Identify and escalate more complex issues or requests to senior team members
  • Monitor system logs for anomalies and resolves simple issues with some guidance and/or documentation
  • Create simple application packages with some guidance and/or documentation
  • Perform unit and compatibility testing of intermediate packages; Perform software remediation as needed
  • Perform application deployments to groups of people using the pull or push deployment model
  • Maintain application portfolio
22

Sccm Administrator Resume Examples & Samples

  • Develop infrastructure designs and automation technologies to align with development and business needs
  • Craft technical requirements from business requirements and projects, providing direction and blueprint for operational teams to deploy modern infrastructure components
  • Direct teams in a matrix organization with regard to improving platform delivery as it relates to infrastructure management
  • Continually improve infrastructure designs through research and adoption of new products and automation technologies for the purpose of lowering cost, easing management burden, increasing consistency, or providing performance improvements
  • Automate provisioning, configuration, and ongoing support tasks for the following: Intel based server hardware - Cisco Unified Computing System (UCS);Hypervisors - VMWare ESX, Hyper-V, KVM; Operating Systems - RedHat Linux, Microsoft Windows Server; Network devices - Cisco, F5, IBM
  • Automate Build-Test-Deploy process in support of application development
  • Five years of senior level systems administrator experience; preferably in enterprise level data centers with production environments over 1000 servers
  • Experience with all aspects of Microsoft SCCM 2012 including system upgrades, managing SCCM client Health and server uptime
  • Experience with Windows 7 and Windows 10 along with Scripting with VBS and Powershell
  • Experience operating in a large enterprise environment and understanding implementation of systems at scale
  • Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster the development of high performance teams to lead/support an environment driven by customer service and team work; strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; ability to participate in resource planning processes based on defined organizational plans
23

Sccm Administrator Resume Examples & Samples

  • Automate provisioning, configuration, and ongoing support tasks for: Intel based server hardware - Cisco Unified Computing System (UCS); Hypervisors - VMWare ESX, Hyper-V, KVM; Operating Systems - RedHat Linux, Microsoft Windows Server; Network devices - Cisco, F5, IBM
  • Work directly with users to prioritize requests and frequently update users to make certain that they are informed of progress and estimated delivery timeframe
  • Effectively coordinate support escalation communication
  • Participate in the development and maintenance of appropriate project technical documentation including design, configuration, installation
  • Maintain up-to-date knowledge of new hardware and software developments; participate in the evaluation of alternative approaches and new software or modifications to enhance operations and development activities
  • Three years of senior level systems administrator experience; preferably in enterprise level data centers with production environments over 1000 servers
  • Bachelor's degree from an accredited college/university or equivalent work experience
  • Enterprise level experience with Microsoft SCCM 2012 as a Systems Administrator that includes report and query writing in addition to creating applications / collections and deploying applications in addition to monitoring SCCM client health/server uptime
  • Advanced experience with Windows 7 and Windows 10 along with Scripting with VBS and Powershell
  • Experience operating in a large enterprise environment and understanding of implementation of systems at scale
  • Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service and team work; ability to positively influence, mentor and be a credible source of knowledge to less experienced team members
24

Senior Sccm Administrator Resume Examples & Samples

  • Bachelor's Degree or equivalent work experience is required
  • Minimum 5 years of Desktop Technology Support experience is required
  • Must have experience in a remote technical support role including hardware/software/operating systems as well as server and network experience
  • Must have experience with Microsoft SCCM (System Center Configuration Manager) or similar software distribution tool(s)
  • Must have experience working with application packaging tools (such as Wyse Package Studio)
  • Must have experience with Help Desk ticketing systems, Active Directory, scripting, software automation/distribution tools, as well as Symantec AV products
  • Must have experience managing small to medium projects
  • Experience with ITIL processes is a plus
  • Must have a solid understanding and/or demonstrated working knowledge of PC hardware, wireless devices, printers, Group Policies and OP phones
  • Must have excellent research/technical and troubleshooting skills
  • Must have a solid understanding of PC applications/operating systems such as Office, Outlook, Windows, etc. in a domain/managed environment
  • Experience with Microsoft Windows 7 to Windows 10 and Windows 10 package migration
  • Must have excellent oral and written communications skills
  • Incumbent may be required to sit for prolonged periods of time
  • This position requires adaptability, assessing, analyzing, calculating, dependability, memorizing, good judgment, stress control, prioritization, social skills and speaking
  • Incumbent must also have the ability to count accurately and the ability to add, subtract, multiply, divide and record, balance and check results for accuracy
25

Sccm Administrator, Mid Resume Examples & Samples

  • 5 years of experience with systems administration
  • Knowledge of remote service
  • Ability to run system reports
26

Sccm Administrator Resume Examples & Samples

  • Manage the enterprise-level functions that support the Windows infrastructure and assist with integration of services. This includes multiple servers functioning as domain controllers, file/print servers, storage servers, backup servers, email servers, authentication servers, and special purpose servers
  • Design and manage the systems that support the Desktop/Laptop environment. This includes tools for Configuration Management (SCCM), Microsoft Orchestrator, Power Management, and Patch Management. Provide reports on system usage
  • Define and follow Process and Procedures for assigned platforms. Train technical resources(i.e. Desktop Technicians) in the operation and troubleshooting processes of the Configuration Management(SCCM), Power Management, and Patch Management platforms. Provide escalation support as needed
  • Serve as a member of ITS’s Systems Administration and Security Team for oversight of the hardware and software systems serving ORAU/ORISE. Provide on-call support as needed
  • Knowledge and Experience in an enterprise-level LAN management (specifically Windows Server), systems configuration, network directories, domain name services, authentication, email, security and backup functions
  • Knowledge and experience with configuration management tools or systems, such as System Center Configuration Management (SCCM) required
  • Knowledge and Experience installing, configuring and supporting Microsoft Windows operating systems for use in a network environment
  • Knowledge and experience with Virus Protection and other end-point protection strategy
  • Ability to identify problems, analyze and plan actions necessary to resolve
  • Must be detail oriented and have ability to follow and/or provide concise verbal and written instructions
  • Positive attitude and outstanding customer service orientation
  • Must have strong communication skills and be able to effectively communicate issues, including writing skills for technical job aids
  • Working knowledge of Microsoft Windows operating system
  • Knowledge of TCP/IP, DHCP, and DNS network protocols and services
  • Knowledge of computer security vulnerabilities and protection methods
  • Knowledge of Microsoft Active Directory and Group Policy
  • Must be able to obtain and maintain a security clearance
27

Sccm Administrator Resume Examples & Samples

  • Administration includes maintaining SCCM application, hardware, logs and troubleshooting any service/application related issues
  • Conducts package creation, testing within various environments, development of rollout procedure, delivery and post-delivery SCCM support for all required software packages
  • Provides support in the area of systems inventory data, software life cycle maintenance, and client communication to various customer organizations
  • Provides direct support to Desktop personnel to include creating, testing and advertising necessary software packages on an “as needed” basis to client machines
  • Tests the effectiveness and stability of vendor released software upgrades and evaluate their impact on mission critical systems
  • Performs baseline regression testing on all software upgrades
  • Provides Information Assurance regulatory compliance reports when required/requested
  • Utilizes remote utilities, scripts, and other provided tools to identify and resolve all SCCM related distribution errors
  • Implements asset management through SCCM
  • Ensures all clients on site are receiving and properly executing the SCCM client
  • Provides support for any future SCCM upgrades and/or alternative SCCM configurations
  • Supports the project Safety Plan though personal involvement in all aspects of Safety, including training, safety protective equipment and clothing, and adhering to safety requirements pertaining to particular trades or skills
  • Others duties as assigned
28

Sccm Administrator Resume Examples & Samples

  • Software Deployments/Imaging
  • Scripting (Powershell, VB Scripting)
  • Develop and execute on plan for increasing overall desktop platform optimization and standardization
  • Ensure operational excellence by managing the SCCM infrastructure and providing best practice
  • Further develop and execute a plan on patch management
  • Ensure correct installation, configuration, use and maintenance of the Microsoft SCCM Platform
  • Oversee group policy including review of existing policies and proposed changes
  • Create and manage application deployment objects for new and existing software
  • Maintain ongoing communications with support teams regarding application issue resolution and general workstation management support
  • Provide 3rd level support for the desktop platform
  • Work with key platform vendors (Microsoft, HP, etc.) for support to resolve issues as well as platform strategy development
  • Coordinate release of patches/critical updates and service packs
  • Monitor desktop platform helpdesk queue to ensure issues are resolved timely
  • Monitor Microsoft SCCM Platform health and mitigate identified problems
29

Sccm Administrator Resume Examples & Samples

  • Minimum of 5yrs working experience in SCCM
  • Build and Configure, including upgrades, of SCCM servers
  • Excellent oral and written communication skills including fluency in English
  • Able to work as part of a team and function with minimal supervision
30

Sccm Administrator Resume Examples & Samples

  • Bachelor's degree with 5+ years of overall related Systems Administration experience. Additional relevant training, certification, and/or years of experience may serve in lieu of a degree
  • Currently possess relevant MCITP/MCSA certification
  • Microsoft SCCM 2007 or 2012 certification
31

Sccm Administrator Resume Examples & Samples

  • The System Center Configuration Manager (SCCM) Tech has to demonstrate they can design, build, and support SCCM 2007 and 2012 infrastructure environments
  • Administrator has to demonstrate the ability to support independently support/knowledge of client environments. Trouble shooting and fixing issues related to primary site servers, secondary site servers and SCCM clients. 1E Nomad and Active Efficiency, OSD support, SQL reporting SCCM User and Device Affinity Microsoft Operating Systems, and Active Directory are also required
  • Active Directory, SCCM
32

Sccm Administrator Resume Examples & Samples

  • Patch management, update and application packaging and distribution,
  • Operating system deployment (OSD),
  • IT system security related issues,
  • Threat mitigation and reporting,
  • Analyzing data to spot trends,
  • Managing patches for software certifications, data collection and reporting
  • SCCM 2012 deployment and infrastructure knowledge including troubleshooting experience
  • Full understanding of SCCM 2012 Hierarchy including troubleshooting
  • Ability to create Advertisement/Collections/Packages/Applications within an SCCM 2012 environment
  • Understanding of setup/use/troubleshooting of software deployment "Maintenance Windows"
  • Full understanding of downloading and deploying Software Updates within SCCM 2012
  • Understanding of Operating System Deployment (OSD) in SCCM 2012
  • Reporting with Systems Management Center Systems Management Server or SCCM 2012
  • Reporting experience with the SCCM database
  • Evaluate alternatives for deploying and supporting applications in a managed environment
  • Provide Tier 3 support for escalated desktop issues in relation to application deployment
  • Evaluates current procedures and processes for accomplishing objectives and continuously develops and implements improved practices
  • Responsible for proper escalation, communications, and management of production system problems
  • Applicant must be able to work in a team environment with other systems administrators as well as work with other computer/facility support organizations and work well multi-tasking various related efforts
  • Must have good communications skills, both written and verbal and will be responsible for documentation of all aspects of various system installation and configuration efforts step-by-step
  • Must possess current Security+ Certification with appropriate Computer Environment certification in compliance with DOD 8570.01
  • Position requires a current Secret Clearance
  • MCSA or MCSE certification a plus
  • ITIL V3 Foundations preferred
  • DoDI 8570 Certification required
33

Sccm Administrator Resume Examples & Samples

  • 1) SCCM (operating system deployment, software application deployments in an enterprise environment)
  • 2) Active Directory (Adding, changing, and deleting user accounts, ability to navigate between groups for SCCM deployments)
  • 3) Application packaging and documentation of such: pushing software updates, MS patching, 3rd party patching
34

Sccm Administrator Resume Examples & Samples

  • 3 + years of technical experience in integration and support of server and desktop technologies including hardware, software, SCCM 2012, imaging and automation to include SCCM 2012, to perform the flowing tasks
  • Reporting and software deployments
  • Troubleshooting the software package, client and server components
  • Deployment of standard software packaging and patch deployment methodologies
  • Desktop/application troubleshooting
  • Proficient in Windows Operating Systems, 2007, 2010 and Windows Server 2008 R2/2012R2
  • Must be able to work with minimal oversight and possess abilities to communicate effectively through all levels within the organization working closely with project leads and other team members
  • Develop and maintain Standard Operating Procedures
  • CompTIA Security+
  • Computing Environment (CE) Certification (i.e., MCSE, Server+, etc.) – can be waived for 60 days after project join date
35

Sccm Administrator Resume Examples & Samples

  • Ability to create Advertisement/Collections/Packages within an SCCM 2012 / 17xx multi-site environment
  • Understanding of setup/use/troubleshooting of software deployment “Maintenance Windows”
  • Reporting within standard SCCM 2012 / 17xx
  • Build Win7 & Win10 systems from SCCM or MDT
  • Ability to update OSD task sequences on a quarterly basis to manage security patch updates
  • Provide L2 & L3 support for Deskside support analysts
  • Consults with the client regularly to identify needs, develop and implement proposals
  • Develops and maintains effective relationships with business representatives
  • Ability to perform training for Deskside support analyst when required to ensure Deskside has the tools and knowledge they require working in a multi-site environment
  • Troubleshoot core application issues caused by MS patch(s) and or software update(s)
  • Work with “Client” communications team for software rollouts and changes when required
  • Attend change and release management meetings and communicate change items to and from the team with others in attendance
  • Interact with local Deskside analyst(s) to ensure processes are being followed and that the End Point Management team is properly engaged into L2 & L3 support requirements
  • Answer email and walk up questions related to End Point Management activities
  • Investigate widespread client issues that arise and address with the team
  • Understanding of all standard operating systems
  • Experience with Microsoft SCCM, OSD, Task Sequences, Microsoft SMS, Microsoft BDD
  • Must be a self-starter and have the ability to work independently or as part of a team
  • Good interpersonal skills: gets along well with others
  • Shares knowledge readily and recognizes own need to learn
36

Junior Sccm Administrator Resume Examples & Samples

  • BS or equivalent + 2 yrs experience with the following
  • Experience using enterprise level ticket routing system (Remedy preferred)
  • Good Microsoft Office skills Powershell scripting
  • Knowledge of SQL query development
  • Knowledge of server upgrades
37

Junior Sccm Administrator Resume Examples & Samples

  • Junior level administrator with a general understanding and of technical principles, theories and concepts
  • Working under general direction, providing technical solutions to a wide range of problems
  • Under general direction, determine root cause for issues, and identify possible resolutions to be applied
  • With guidance, perform patch management, application packaging and distribution, and operating system deployment (OSD)
  • Use SCCM, SCOM, and SQL reports and product logs to locate workstations and servers that have inventory, deployment, patching or other issues, and then use provided scripts, tools, and vendor products to troubleshoot and resolve the issue and verify resolution
  • Under general supervision, able to use SCCM to add systems to collections, create update packages for Microsoft security bulletins/hot fixes, and create packages for 3rd party software
  • Basic knowledge of SCOM monitoring agent and responding to and tracking alerts
  • Able to check for enterprise security compliancy using SCCM, and query the environment for specific software installed on systems
  • Under supervision, create Advertisement/Collections/Packages/Applications within an SCCM 2012 environment
  • Under general guidance troubleshoot failed systems management deployments and client health issues
  • Capable of troubleshooting SCCM agents installed on clients to ensure that all systems are receiving updates and report to the central SCCM server
  • Under supervision, provide integrated solutions utilizing a variety of software products with a focus on Microsoft Windows environment
  • Good Microsoft Office skills PowerShell scripting