Senior Administrator Resume Samples

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FM
F Mayer
Federico
Mayer
75999 Ward Trail
Dallas
TX
+1 (555) 544 5211
75999 Ward Trail
Dallas
TX
Phone
p +1 (555) 544 5211
Experience Experience
New York, NY
Senior Administrator
New York, NY
Cartwright Inc
New York, NY
Senior Administrator
  • Supports a faculty of 9 MD’s with management responsibilities for 4 Administrative Support Staff, 4 Research Assistants, and 3 Physician Assistants
  • Assist and work with stakeholders by ensuring timely responses to requests for information and assistance
  • Accurately review any work that may be assigned to you by your Supervisor / Assistant Manager
  • Review, edit & create process work flows and work instructions
  • Collaborate with others in order to make recommendations for developments of established processes and procedures
  • Assistance with the calculation of management fees / GPS
  • Assist in the production of the monthly operational forecasts for the Management team
Los Angeles, CA
Cees-senior Administrator
Los Angeles, CA
Rutherford, Toy and Abshire
Los Angeles, CA
Cees-senior Administrator
  • Checking accuracy of deals placed with Fund Managers
  • Reduce risk of compensation claims by managing workflows and workloads to minimise transaction errors
  • Provide training and coaching for more junior team members of the team to ensure continued development
  • Actively manage relationships with beneficiairies /clients in relation to those transaction types providing excellent customer service
  • Prioritise work to ensure all 3rd party time frames are met
  • Delegation of workflow received into team
  • Investment subscriptions, redemptions and switches within and between fund managers, including foreign exchange
present
Dallas, TX
Senior Administrator, Entitlements
Dallas, TX
Lynch Group
present
Dallas, TX
Senior Administrator, Entitlements
present
  • Promote team work within the group, and contribute to the teams’ overall performance
  • Ensure completion of personal performance appraisals and career development plans
  • Promote teamwork within the group, and contribute to the team’s overall performance
  • Support the Management team with projects/tasks as assigned
  • Escalate all critical issues identified to the management team to ensure risk containment and client satisfaction
  • Assist with review of existing policies & procedures, and desk operating procedures as requested
  • Ensure accurate tax treatment/reporting and posting procedures are adhered to, to ensure timely reporting
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Georgia State University
Bachelor’s Degree in Computer Science
Skills Skills
  • Good Product knowledge / processing experience desirable
  • Proficiency in using Microsoft packages particularly Excel. Knowledge of Visual Basic would be beneficial but not essential
  • Ability to handle administrative details independently, with good judgment
  • Advanced level skills in Word and proficient in Excel (able to format reports and operate spreadsheets)Desirable
  • Good communication skills. Possesses good oral and written communication skill. Proficiency in English is essential
  • The ability to deal with sensitive and proprietary information with the utmost confidentiality and professionalism
  • Good interpersonal skills and an approachable demeanour
  • Ability to thrive in a changing environment. Ability to manage multiple projects with multiple priorities
  • Demonstrated organizational and prioritization skills, along with the ability to be detail-oriented
  • Strong interpersonal skills, and ability to interact effectively with a diverse constituent population
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15 Senior Administrator resume templates

1

Claims Team Senior Administrator Resume Examples & Samples

  • Drive the customer experience to a best in class position. Ensuring the accurate and timely provision of all elements of member and client service in accordance with service level agreements
  • Build and maintain effective working relationships with both clients and GCG, by acting as the point of contact for administration queries with clients
  • Represent Blackrock Pensions Administration in new client pitches and at scheme meetings
  • To assist the Team Leader to plan and allocate work carried out by their team
  • Carry out quality checks on their team’s work, ensuring that all learning points are fed back to the individuals concerned
  • To be a point of contact for team members in respect of technical and process queries
  • Work collaboratively with other teams and departments in order to provide solutions to scheme and member problems
  • To identify processes and controls that require enhancement in order to provide a better client offering and help drive down error rates
  • To deputise as required for the Team Leader
  • Proficient computer skills (MS Word, Outlook and Excel)
2

Senior Administrator Resume Examples & Samples

  • Responsible for the certificated holdings within the Transaction Management Vault, conducting regular reconcilitaions accordingly
  • Ensure accurate Stock Transfer Forms are updated and distributed
  • Train new and existing staff
  • Customer service / service partner orientation
  • Developing self/others
  • Written/verbal communication
  • Demonstrate drive and determination to work on own initiative
  • In depth knowledge of Unit Trust workflows and processes
  • Certificated holdings knowledge
  • LI-MM2
3

Cees-senior Administrator Resume Examples & Samples

  • Internal and external queries submitted to the CIA team
  • As and when required, participation with CIA team projects
  • Ensuring all bookkeeping is accurately recorded in the RBC systems in relation to Investment Team transactions
  • Delegation of workflow received into team
  • Bookkeeping Skills
4

Cees-bespoke Senior Administrator Resume Examples & Samples

  • Competent in reviewing specific types of investment recommendations and determining the most appropriate action
  • Assist team leader with Co-ordiantion/delegation of workflow
  • Act as support for team leader on escalation, workflow and ad hoc projects
  • Educated to A – level standard or equivalent. A Level English required
  • An Understanding of trustee duties and powers
5

Investor Services Senior Administrator Resume Examples & Samples

  • Accuracy, efficiency, attention to detail, teamwork and excellent Customer Service skills
  • Client and Shareholder services
  • Maintenance of Shareholder Register for funds
  • Processing of subscriptions, redemptions, switches and transfers
  • Degree level and/or Business School qualification preferable but not required
  • Computer literacy is essential – job holders should be skilled in the use of spreadsheets and word processing packages
  • Excellent verbal and written communication skills are required
  • A High degree of accuracy and attention to detail is essential
  • Ability to adhere to deadlines is required
6

Senior Administrator Resume Examples & Samples

  • To prepare company and trust minutes/resolutions and any ancillary documentation in order that all directors/shareholders/trustees’ decisions are recorded in accordance with appropriate legislation/entity records/jurisdiction as required; utilising templates/formats at the time in situ as guidance only ensuring that work is produced and completed within the timelines contained in the service level agreements or client deadlines
  • If required to have effective control of the workflow within the department and maintain the Statutory Services Database delegating and re-assigning work as required
  • If required, to ensure that all trust company administered companies, comply with regulatory filing requirements together with relevant tax filings and that fiscal fees are paid promptly so that all these companies are kept in good standing; that the relevant database/systems are kept up to date so that reporting is accurate
  • If required, to ensure that for all trust company administered companies, the annual registration/validation process is carried out in accordance with guidelines; that the relevant annual returns are produced and filed either manually or on line; that the relevant database/system is kept up to date so that reporting is accurate
  • To communicate and liaise with members of the PCFS teams in order to provide an efficient and cost effective service
  • If required to maintain PEC/T&O and PTC registers and report upon such to Head of FRG when necessary
  • To meet with relevant Manager or any mentee under supervision regularly to review workloads identifying any gaps in technical or process knowledge
  • Seek to improve and assist with the development of procedures and processes including any IT development that is required
  • Assist with tasks necessary for the smooth running of the department
  • Ability to provide focus and clarity in establishing individual goals
  • Possess good interpersonal skills to build positive relationships with external and internal staff/contacts
  • Familiar with and proficient with IT programmes such as Word/Excel/Lotus Notes/CHS/Jobstream
7

Senior Administrator Resume Examples & Samples

  • The monthly balancing and reconciliation of the tax accounts and remittances to Canada Revenue Agency (CRA) and Revenue Quebec (MRQ) for withholding taxes owing as a result of certain client transactions
  • Filing of Cancel and amendments of Income slips to the CRA and MRQ
  • Respond to queries for duplicates, cancels and amend on TFS
  • Assist with the Adjusted Year End for all lines of business
  • Assist with the preparation of annual filings of income slip summaries for all line of business
  • Review untaxed Registered Account with excess payments to determine payments are done with correct withholding taxes
  • Review and correct exception reports
  • Balancing and reconciling files created for the taxable transactions on both the Broadridge and Dataphile systems for all the lines of business
  • Analyzing problem item and propose resolutions to management as required involving client transactions corrections and responding to government inquiries regarding tax issues
  • Review files created print and XML for accuracy
  • Participate in the testing with the systems provider on tax related items
  • Work with RESP team, processing, contributions, withdrawals, updating Grant information on transfers in and Transfers out
  • Updating system based on information on the Grant application for regular and provincial grants
  • Responding to questions pertaining to RESP through various medium, email, fax and phone
  • Working with team to assist with queries, and balancing grants
  • Provide a friendly courteous environment for our internal clients inquiries
  • By being respectful
  • Be a "team player"
  • Process transactions in a prompt and accurate manner
  • Partner with fellow team members to increase efficiency and accuracy
  • Organize and prioritize incoming work in a fast-paced, ever changing environment
  • Use your knowledge of industry rules and regulations to provide excellent service to financial advisors
  • Proficiency in MS Office (i.e. Excel, Word, Outlook); and
  • Proven analytical skills with a strong sense of urgency and an ability to handle multiple priorities are all musts
8

Senior Administrator, FAM Entity Closures Resume Examples & Samples

  • Responsible for liaising with Client Relationship Teams and Directors to take over the administration of closing client structures
  • Responsible for all aspects of administration and client services for an entity up to and including closure of the entity
  • Liaising with clients and/or third party advisors as required throughout the closure process
  • Responsible for providing on the job training to more junior members of the team
  • Knowledge of core business systems
  • Excellent telephone manner for both internal and external calls
  • Good command of English and attention to detail
9

Senior Administrator Resume Examples & Samples

  • Daily support of Gplus users across Canada; review, resolve and respond to all QTS and email inquiries
  • Identification, analysis and resolution of production issues both systems and operational which delay the delivery of monthly financial stmts
  • Submit Change Requests to IT for system related changes/improvements which may have a global impact to the GPLUS Community
  • Communication of Gplus Systems issues and resolutions (to user community) that may impact BU's daily processes
  • Investigate and resolve workflow issues and liaison with Gplus IT or Viewfinder IT groups (as required)
  • Documentation; Update existing and/or create new documentation when new procedures implemented
  • Identify, recommend and implement productivity initiatives (streamlining of processes/improved client deliverables)
  • Systems meeting; Review and provide status on production issues, maintenance & enhancement items and CR’s (Change Requests)
  • Testing in Development Region/ Support/testing for Systems MUP and/or new Gplus releases. System DRP testing
  • Coordinates the production of Stats Canada Annual Report
  • Investigate Network Gateway issues i.e. extracts not delivered to clients (Liaison with Systems IT, RBC IT, Viewfinder IT as required)
  • Monitor daily control reports from Gplus systems
  • 3 to 5 years of pension client reporting and securities industry experience
  • Advanced knowledge of the Global Plus Custody System
  • Strong understanding of the custody business and the governing legislation
  • Innovative with analytical thinking (ability to analyze and solve problems)
10

Senior Administrator Resume Examples & Samples

  • The provision of value added Management Accounting duties
  • Preparation of monthly Management Accounts
  • Active involvement in the preparation of annual and semi-annual financial statements
  • Identifying risk issues and providing solutions
  • Act as a client liaison
  • Grow and build on knowledge in the area of Irish GAAP
  • Meet all statutory and regulatory reporting timetables
  • Completion of monthly bank reconciliations
  • Preparation of bi-monthly VAT returns
11

Senior Administrator Transaction Management Resume Examples & Samples

  • Deal with queries from clients and internal departments
  • Review and chase any failed trades
  • Complete cash and asset reconciliations and clear as appropriate ensuring the correct narrations are added to each outsanding item
  • Ensure Unit Trust deals are settled and payments are sent out in accordance with the Funds settlement period
  • Assist with the transitioning in or out of clients
  • Strong communication , presentation and inter-personal skills
12

Senior Administrator, Entitlements RBC, &TS Resume Examples & Samples

  • Ensure all foreign exchange requests are forwarded to Management, along with all appropriate back-up for approval prior to submitting to the FX (Foreign Exchange) Department
  • Follow-up on all outstanding entitlements, to ensure each account has been fully accounted for, executing claims where necessary
  • 2+ years of entitlement experience
13

Cees-senior Administrator Resume Examples & Samples

  • Responsible for Corporate Action Event processing
  • Prioritise work to ensure all 3rd party time frames are met
  • Continually improve and update Corporate Action Team procedures to ensure work processes are aligned with system enhancements ensuring ISO 9001 accreditation is maintained
  • Assist with the continual improvement and updating of Client Admin procedures to ensure work processes are aligned with system enhancements ensuring ISO 9001 accreditation is maintained
  • Provide training and coaching for more junior team members of the team to ensure continued development
  • Build and maintain relationships with relevant 3rd parties
  • Assistance, support and cover to CA Team Leader
  • Assistance and support for other Client Admin Teams at direction of Team Leader
  • Take part in ad-hoc projects
  • Strong background in Investments
  • Strong telephone and written communication skills
  • Ability and willingness to work on own initiative
  • Ability to guide trustee on decision making
  • Ability to collate and present information in a clear and concise manner
  • Manage upwards and downwards ensuring all team members and team leader’s requirements are met
14

Senior Administrator, Entitlements Resume Examples & Samples

  • Post all client entitlements in an accurate and timely manner on date of receipt, or in accordance with policies and procedures where same day execution can not occur
  • Ensure accurate tax treatment/reporting and posting procedures are adhered to, to ensure timely reporting of NR Tax to clients and CCRA
  • Ensure all foreign exchange requests are forwarded to Management, along with all appropriate back-up for approval prior to submitting to the FX Department
  • Responsible to build and maintain external relationships, where applicable
  • Exercise a proactive approach to handling day to day activities, putting forth an analytical approach to daily functions suggesting changes or improvements when possible
  • All instructions received must be executed same day, or in accordance with policies and procedures where same day execution can not occur. All instructions input and/or any exceptions shall be submitted to the Team Leader and/or Supervisor for verification and approval. Any instruction that is unclear or vague must be immediately escalated to the Team Leader or Supervisor. This also includes and instruction that cannot be acted upon before the response deadline. Appropriate follow-ups and issues must be documented where applicable
  • Ensure clear, complete, and concise comments are entered when in receipt of special instructions or additional information pertaining to an instruction, or the processing of the instruction
  • Print and attach all back-up documentation for duplicates, pending trades, reversals or ‘extraordinary issues&#8217
  • Ensure notices are set up/released in an accurate and timely manner within specified department deadlines, while ensuring content is clear, concise and consistent
  • Monitor Inbound Advice and New Event Queues throughout the day to ensure all outstanding items are actioned or escalated for review
  • Monitor QTS system to ensure queries assigned to you are, acknowledged, and responded to as per the QTS timelines
  • Ensure completion of personal performance appraisals and career development plans
15

Senior Administrator, Entitlements Resume Examples & Samples

  • Post all client entitlements (Corporate Action and Income) in an accurate and timely manner on date of receipt, or in accordance with policies and procedures where same day execution can not occur
  • Ensure accurate tax treatment / reporting and posting procedures are adhered to, to ensure timely reporting of NR Tax to clients and CCRA
  • Monitor Query Tracking System to ensure queries assigned to you are, acknowledged, and responded to as per the QTS timelines
  • Ensure Entitlement Support is advised of all outstanding posting issues / auto post cannot be used for our SWIFT clients / pre-advise on debits in accordance with our policies and procedures
  • Ability to work under pressure and meet very strict deadlines
  • Ability to work from both our 155 Wellington Street West Toronto, ON and 6880 Financial Drive Mississauga, ON offices
16

Cees-senior Administrator Resume Examples & Samples

  • Liaise with other teams as required to ensure the effcient and coordinated delivery of participant services to members
  • Possess good interpersonal skills to allow for a good relationship with clients and colleagues
  • Possess organisational/prioritisation skills
17

Senior Administrator Resume Examples & Samples

  • Ensure ALL Portfolios’ are reconciled within the appropriate timeframe, working closely with the necessary teams and deadlines, ensuring each quarter agreed deadlines for year end accounts and Client Reporting are met
  • Resolving queries. Developing and reviewing procedures and maintaining the procedures manual
  • Highlight and agree to the valuation the stock cost value on the nominal with PTS and all relevant Broker cash accounts to the nominal ledger, ensuring they are correctly recorded as ‘E’ accounts in Jobstream and linked in Client Handling System (CHS) with appropriate references
  • Agree share quantities -100% and agree Individual Market values to the valuation with PTS reports to within 5%, ensuring dividends are posted to the right stock – 100% and agree to the transaction report if provided. Highlight and agree the P/L and Dividend Income values on PTS reports to the nominal
  • Co-coordinating with other teams in Asset Administration and Client Reporting to meet deadlines
  • Proven experience in fiduciary services
18

Senior Administrator Resume Examples & Samples

  • Ensure the accuracy, timeliness and completeness of US tax withholdings, remittances, reporting & all regulatory filings for QI and FATCA for Milvus platform
  • Responsible to identify discrepancies in reporting due to system constraints, account or property setup, entitlement processing, and follow up to ensure reporting is accurate
  • Ensure that established controls and procedures surrounding the remittance of withholding tax and annual reporting requirements are followed and ensure that any risks are escalated in accordance with RBC policies
  • Collaborate with various operational business units and client service to ensure completeness of data required for accurate reporting
  • Identify opportunities to improve operational efficiency and reduce operational risk
  • Ensure team and related processes for QI & FATCA are kept up to date and fully documented
  • Assist in the completion of audit preparedness planning and execution
  • Participate in and support US regulatory projects which may involve; writing or reviewing business requirements, system testing, creating new DOPs, participating in internal/external training activities
  • Support QI reporting responsibilities for other custody platforms as required
  • Liaise with Tax Advisory Group to ensure regulatory requirements are met within the departments operating deliverables
  • Keep abreast of US tax regulatory developments
  • Good operational knowledge of tax reporting and custody systems
  • Ability to analyse and understand QI and FATCA legislation
  • Risk management and mitigation focus
  • Post secondary education or equivalent financial services work experience
19

Senior Administrator Transaction Management AIS Resume Examples & Samples

  • University or Graduate degree with experience in operations with dedicated experience in AIS sector or commercial company firms (5-7 years)
  • Fluent in French, English. Any other language is a plus
  • Knowledge of business strategy and priorities as well as excellent understanding of bank business operations and processes and quality execution experience
20

Senior Administrator Resume Examples & Samples

  • Actively make suggestions regarding progression of the case and agreeing strategy with managers
  • Ability to adapt to working with different managers and changing workloads
  • Understanding what is important and urgent, prioritising workload to ensure case progression and meeting of deadlines
  • Ensuring cases are progressed expediently and efficiently
  • International asset tracing and recovery
  • Reviewing and amending witness statements and affidavits in various jurisdictions following guidance from solicitors
  • Preparing and reviewing documentation for complex legal disputes with various parties
  • Investigating misconduct by company officers and others
  • Ability to understand and interpret accounts and other financial information
  • Demonstrating good writing skills by preparing clear correspondence/reports and analyses with little supervision
  • Ability to draft long form and bullet point reports
  • Ability to interview company staff and gain their confidence
  • Managing asset realisations including liaising with solicitors, agents and staff on site
  • Understanding of insolvency legislation, and the types of appointments taken on by the department, showing a willingness to learn about and apply relevant legislation in other jurisdictions
  • Understanding and preparing a statement of affairs, deficiency account and estimated outcome statements
  • Understanding the differences between fixed and floating charges, including sensitivities of recoveries under floating charge to size of preferential creditors and prescribed part
21

Senior Administrator Resume Examples & Samples

  • Provide support to the team, manage internal documentation, general office administration
  • To provide strictly private and confidential personal assistant role to the Senior Executive Officer
  • Maintain an accurate and manageable schedule for SEO
  • To facilitate meetings,schedule, debriefing meetings so follow up action can be implemented. Also, by arranging refreshments,seating,and taking minutes if required so
  • Draft Letters,emails and other correspondence required
  • Provide administrative support for the SEO and manage his time
  • Coordinate all travel engagements and meetings, including accommodations , dining, cater meetings space, and all logistics
  • Interface with employees, outside customers,vendors and government authorities
  • Delights the customer
  • Able to Juggle and prioritize tasks
  • Plans and deliver results
22

Senior Administrator Resume Examples & Samples

  • Direct support of VP/GM including calendar, travel and any ad hoc request
  • Serve as liaison for marketing, merchandising and design for seasonal catalog development
  • Serve as the liaison for CMG for Marketing materials and product samples
  • Learn season product lines for both men’s and women’s and be prepared to present internally to cross-functional groups
  • Coordinate Marketing materials and samples for key sales /customer meetings including: Sales Meetings, Department store market week, Key account meetings, & Internal line review presentations
  • Develop and maintain team site
  • Determine and maintain limited supplies of Sales give-a-ways as approved by Manager & Sales VP
  • Drive sample budget, needs and execution for seasonal product development/offering
  • BA/BS degree plus 1 to 2 years related experience
  • Must interact & work well with people at all levels of the organization including senior management. Requires the ability to coordinate, execute and implement effectively through interpersonal relationships
  • Incumbent will be the department liaison with various cross- functional areas for the purpose of executing assigned plans/projects and driving key business strategies
  • Contact with outside suppliers may be required for the management of sales samples and vendor contract
  • Experience with Microsoft Excel, Word & PowerPoint
  • Experience with event management
23

Senior Administrator Proxy Services Resume Examples & Samples

  • Monitor Global Proxy mailbox daily throughout the day to ensure all outstanding items are actioned in priority order by urgency and recipient location, and /or escalate for review where necessary
  • Respond to or acknowledge all inquiries within 24 hours of receipt
  • Ensure that all 62p default notifications are actioned upon by 10 am Toronto time
  • Ensure that all inbound Swifts with fees indicated are identified and sent to the UK office by no later then 11am Toronto time. For items received after midday Toronto time these must be sent by COB same day
  • Review and manage information for upcoming meetings from sub-custodians, vendors and internal departments and relay information to the necessary areas, follow working guides for consistency
  • Seek clarification from Issuer/agent/sub-custodian on all unclear notices and/or notices where additional information is required
  • Maintain up-to-date records for all meetings and market updates
  • Ensure appropriate checklists and templates are always utilized
  • Ensure that all proxy material is sent out in a timely manner
  • Adhere to and action all market specific requirements in a timely manner
  • Ensure all RBCIS Power of Attorneys are in place in a timely manner
  • Ensure the receipt of all client Power of Attorneys are acknowledged by email, reviewed and sent to the agent within 24 hours. Where information on the POA requires amendment a response must be provided via email to the POA sender by COB same day
  • Ensure that quality plus stats are updated and provided to Management monthly
  • University/College degree or equivalent work experience
  • Good understanding of corporate action principals
  • Good judgment at evaluating risk
  • This position requires working hours of 8.30am – 5:00pm
  • Must be flexible and able to work overtime on short notice (i.e. same day)
  • Must be able to work a minimum of one statutory holiday per year
  • Environment is high paced and often stressful
24

Managed Mobility Services Senior Administrator Resume Examples & Samples

  • IT Specialist certification (at least in progress status)
  • MS Windows server certification
  • Airwatch certification
  • Proven deep knowledge of networking
  • ITIL certificationIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status
25

Senior Administrator Resume Examples & Samples

  • Taking responsibility for own caseload of predominantly bankruptcy and related personal insolvency assignments that may from time to time arise
  • When necessary, assisting senior staff in performing larger and more complex cases
  • Developing relevant technical and accountancy knowledge through on-the-job experience and / or study
  • Pursuing the realisation of assets as required
  • Assisting in trading cases as may be appropriate
26

Senior Administrator, Weblogic Resume Examples & Samples

  • Provide application installation, configuration, and troubleshooting expertise for supported web applications in the development, QA, integration, staging (pre-production) and production environments. This includes, but is not limited to, BEA Weblogic Server 9.x/10.x and OSB 2.6/3.0
  • Create, update, and resolve tickets documenting system outages in any of the above environments
  • Install applications and middleware as required
  • Lead deployment activities and coordinate both internal and external resources
  • Proactively evaluate application health and performance, follow up on requests and resolve anomalies
  • Assist with the evaluation, customization and implementation of off-the-shelf tools as applicable
  • Participate in a 24x7 on-call rotation in support of the software environments
  • Perform root cause analysis for outages and issues and recommend/implement improvements to systems and processes
  • Help to define operational standards across the organization
  • Provide leadership for and mentoring of junior team members
  • Recommend and manage the implementation of automated monitoring solutions and problem detection/resolution methodologies
  • Provide regular status updates to management on assigned tasks and projects
  • Experience with open source technologies like Kafka, couchbase, etc is a plus
  • 5-6 years of overall experience , with 4+ years of the following technologies
  • Java/J2EE under Unix including testing and troubleshooting
  • Support and administration of BEA Weblogic server
  • Experience supporting high volume transaction processing systems
  • Experience in Unix, Linux preferred. Some system administration background is a plus
  • Experience with scripting languages such as Perl, Python, or Unix shell
  • Experience and comfort with common network elements such as routers, firewalls, and load balancers
  • Solid understanding and be able to demonstrate experience with standard Internet technologies such as TCP/IP, DNS, DHCP, UDP, JDBC, XML, SOAP and Apache
  • Bachelor's degree in computer science, engineering, or related discipline
27

Senior Administrator Resume Examples & Samples

  • Preparation of monthly / quarterly management accounts and NAV
  • Assistance with preparation of annual financial statements in accordance with UK GAAP / US GAAP / IFRS (with training and supervision)
  • Assistance with the calculation of management fees / GPS
  • Calcualtion of distribution and drawdown amounts
  • Investigating client queries and preparing draft responses for review
  • Review of payments and receipts
  • Supporting the confirmation process for client transactions, liaising with clients and counterparties
  • Attending meetings with client contacts and intermediaries with management
  • Supporting adhoc transactions
  • Supporting adhoc departmental project work
28

Transfer Agency Senior Administrator Resume Examples & Samples

  • Ensure all documents are scanned/indexed correctly
  • Follow up /escalate queries on unknown documents in a timely manner
  • Complete daily checksheets and ensure documents are kept up to date
  • Undertake and assist in any projects that may arise to include training of new staff
  • Deliver high quality service to customers, both internally and externally, through timely and accurate completion of all tasks assigned
  • Ensure any queries from shareholder and clients are handled in a professional manner
  • Prepare any weekly / monthly reports
  • Ensure all paperwork is filed on a daily basis in an organised manner
  • Complete processing of dividend distributions, renewal commissions at period ends as directed by your Supervisor
  • Initiate the monthly shareholder statement processing as directed by your Supervisor
  • Assist in the timely completion of Regulatory reporting as directed by your Supervisor
  • Ability to multi-task and meet deadlines
  • Numerical ability and analytical skills
  • Self-motivation skills and the ability to work independently as well as part of a team
  • 6/12 months experience in the Fund Administration Industry would be desirable
29

Senior Administrator, Company Secretarial Resume Examples & Samples

  • Preparation of Agendas and Board Packs for Board Meetings
  • O o
  • Completion of a recognised Secretarial Course
  • Strong knowledge of the Microsoft Office Suite
  • Strong Administration and Interpersonal skills
  • Prior use of Lotus Notes would be an advantage
  • Previous experience working in a similar professional environment would be an advantage
30

Senior Administrator Resume Examples & Samples

  • Manage
  • Liaise
  • Effective communication (written and verbal) with a
31

Senior Administrator Resume Examples & Samples

  • Typing and formatting, sometimes complex, proposal/tender documents, course workbooks and other general correspondence
  • Creating PowerPoint documents for presentations and tenders
  • Qualification administration support
  • Booking flights, hotels etc. for a team of trainers
  • Supporting the team with any ad-hoc administrative requirements
32

Senior Administrator Resume Examples & Samples

  • Receive, sort and process incoming packages from internal users. Based on delivery requirements and shipment parameters, determine best routing using third party equipment. Understand and prepare all required export documents (e.g. airbill, commercial invoice, certificate of origin, etc.) for international shipments. Correspond directly with third party vendors providing routing instructions for heavyweight domestic airfreight and truck moves
  • Review manifest in DX Online to determine anticipated daily volumes, review consolidation opportunities for shipments consigned to same recipient address and determine required processing time to ensure same day shipment. Review monthly report of any “missed consolidation” opportunities and work with the TW NY DX Administrator on adding new companies and addresses so future shipments to those locations are consolidated
  • Handle special projects as assigned, including domestic, export and import shipments for all divisions and productions within Warner Bros. Work with freight vendors to understand scope of work, bid out for quotes, work with awarded freight vendor throughout the process from pick-up to delivery; communicate internal client or productions status, handle coding and processing of freight payment
  • Work with freight vendors to track and monitor any problem shipments as well as communicate to users the shipment status and pertinent information until final delivery to recipient. Handle any customer service issues pertaining to DX. Train new users on DX Online and, provide refresher training to existing DX user groups when there are system changes. Contact new business units and Productions to review the DX program and set them up as new users; provide training and monitor progress
  • Review reports and freight invoices to determine any outbound usage that should be handled through DX and contact the potential DX users to train them on the DX system. Review and audit freight invoices or reconcile transactions if using procurement card for DX account and file claims based on performance criteria, loss and damage. Track and report cost savings associated with audit process
  • Interface and communicate effectively with internal and external (e.g. TW Corporate Transportation & Logistics, New York) divisional management regarding customer requests for system issues and enhancements. Handles troubleshooting of shipping problems, correspond with divisions and third party vendors regarding special shipping requests, etc. Creates and maintains tracking and cost analysis reports for departments serviced. Work directly with TW NY Administrator to communicate on the DX “splash page” any pertinent notifications such as holiday schedules, airline strikes, custom requirements for export documents, etc
  • Work with Customs Broker to ensure timely clearance of import shipments into the U.S. and Canada. Review and ensure proper documents are present
  • Review internal processes and make recommendations for streamlining and cost reduction while maintaining equal to or better service. Maintain standard operating procedures (SOP) for DX on a consistent basis to ensure procedures are current and accurate
  • Cross train with each of the Sr. Administrators in Corporate Logistics and Traffic and provide back up support when individuals are out of the office
  • Identify and reconcile all service requests created before the last DX pick up time with an open status against the pickup manifest to ensure all packages ship the same day. Communicate with the users on proper handling procedures. Ensure email notifications for open transactions are sent by the system
  • Scan the DX barcode for all “personal” DX shipments to ensure an email pre alert is sent by the system to the sender with the total freight charges and reimbursement procedures. Review the vendor rates loaded in the shipping systems to ensure they are accurate and current
  • Assist Executive Director and Manager with special projects as well as provide internal department support whenever necessary. Performs miscellaneous duties as assigned
33

Senior Administrator, Securities Lending Resume Examples & Samples

  • Knowledge of different Custody process and products
  • Able to report
  • Custody Industry Knowledge
  • Market practice knowledge
  • Internal system and process knowledge
  • SWIFT messages type knowledge
  • 1 Available position-Grade 4
34

Senior Administrator Resume Examples & Samples

  • Ensure the prompt escalation (same day) to the line manager of all matters which may present a potential financial loss, client service concern or reputation risk
  • Continually ensure complete awareness and adherence to all departmental policies, procedures and control functions at all times
  • Be fully aware of all client / agent / counterparty / inter-departmental service level standards and agreements ensuring compliance at all times
  • Maintain strong working knowledge of the various types of events in existence and their current rulings and conventions ensuring you remain fully aware of changes in market practice. Conduct regular reviews of the department’s policies and procedures, updating them as necessary
  • Ensure that information sent to the client is accurate and in a comprehensive and clear format
  • Ensure that all yours and your teams work is processed accurately, on time and in line with agreed procedures and /or mandate with a ‘Get It Right First Time’ attitude. With continued focus on Risk and Audit point prevention and assisting in the reduction of E & Os
  • Maintenance of satisfactory internal and external Audit/Regulatory/Risk ratings and reviews
  • Responsible to build and maintain internal & external, local & global relationships, where applicable
  • Ensure that sub-custodians keep within their Service Level Standards and advise Network of any failures
  • Ensure all internal and external queries are responded to in a timely and effective manner within SLA time frames
  • Responsible for the completion of all RFP documentation when requested
  • Ensure that all reconciliation issues are resolved in a timely manner and ensure that all supporting documentation is available
  • Maintain and grow relevant standardised global metric based reporting, including KQI's, KRI's and KEI's. Assist with the improvements to our key risk, quality and efficiency metrics to include but not limited to Quality Plus, EQ data, client queries, reconciliations and error logs
  • Assist with development and build of operational processes pertinent to the department
  • Support and administer all aspects of your teams’ functions, supporting the other teams within the department, the broader global function and the global Shared Services teams
35

Senior Administrator, Company Secretarial Resume Examples & Samples

  • Manage and mitigate risk, within the day to day activities and escalate as appropriate
  • Maintain statutory books and regulatory filings for the assigned portfolio of clients
  • Organise, prepare agendas for and attend client board / investor / committee meetings
  • Produce minutes, action points and follow up for clients within agreed deadlines
  • Liaise with internal and external parties as needed (i.e. client, regulators, lawyers, notaries, embassies, client relationship delivery managers, operational teams etc.)
  • Attend on-boarding / client service review meetings (as necessary)
  • Knowledge of Diligent Boardbooks or any other board packaging software would be an advantage
  • Experience with client facing situations and familiarity with the Luxembourg legal environment
  • Any experience attending board meetings and taking minutes would be an advantage
  • Ability to work autonomously in large part
36

Senior Administrator, Global Reconciliations Resume Examples & Samples

  • Experience of 2 years in Financial Markets or related Industry with exposure to Settlements, Custody, Reconciliations or Funds Management preferable but not compulsory
  • Exposure to various market instruments and market trading
  • Good Written and Oral Communication Skills
37

Senior Administrator, Client Transitions Resume Examples & Samples

  • Execution of the change/transition process in the define geography/region
  • Project management and execution for all change & transition related activity for new, add on, data migrations, restructures/in-species and lost business across custody (market openings), fund accounting, middle office and registry services
  • Ensure adherence to the agreed target operating model and communicate/escalate changes of service/scope identified in the implementation
  • Manages and owns the complete client portfolio of change, including
  • Actively engages within the client team set-up to manage clients
  • Maintain awareness of market, competitive, regulatory and legislative developments to fully capitalize on opportunities to extend client base
38

Senior Administrator, Trade Capture Resume Examples & Samples

  • The Senior Administrator (SA) is responsible for ensuring daily tasks for the team is completed via EOD check and ensures that any ad-hoc requests are carried out
  • The SA performs high level validation for the team along with the Team Supervisor
  • The SA is responsible for the team in the absence of the Supervisor and ensures BAU of tasks and management duties which include conducting daily briefings
  • The SA also carries out internal team trainings for the Administrators/New Staffs and acts as the Subject Matter Expert (SME) for the team and is expected to provide constructive feedback to the Staffs
  • SA is also to ensure all client report is validated to facilitate the settlement process
  • SA is also responsible for ensuring any system issues on the applications: Focus, TLM, Stelink, Webi, Pending Tools, Documentum, Rightfax and OMT are raised and escalated promptly
  • The SA is to ensure that all reconciliation breaks for Stocks and Cash have been investigated by the team by end of day
  • Any prior banking experience in operations / Back office is a plus
39

Senior Administrator Resume Examples & Samples

  • Preparation of budget files as per agreed procedures
  • Updating the accounting system with approved budgets
  • Preparation of payment instruction
  • Maintaining checklists and procedure document making sure they are fully updated and signed off
  • Extensive knowledge of internal systems and procedures
  • Excellent analytical, organisational and time management skills
  • Professional approach to work and personal appearance
  • Job holders ideally should have a third level honours degree in an accounting related discipline
  • One to two years’ experience in fund accounting is preferred
  • Ability to adhere to rigid deadlines
40

Senior Administrator / PA Resume Examples & Samples

  • Liaising with clients on a regular basis while also preparing packs and presentations for meeting
  • Full administrative duties with all client documents
  • Supporting the wider team with ad hoc administrative duties
  • Full PA duties including diary management, travel arrangements and expenses
  • Have a good understanding of IFAs and wealth management
  • This person must have 3 - 5 years experience within a similar role
  • Good communicator
  • Strong IT Skills
41

SDM Senior Administrator Resume Examples & Samples

  • You will require an ability to work within a tight, deadline driven environment. This will involve maintaining an attention to detail and ability to make decisions without missing agreed deadlines
  • A range of other project/process development/internal & external training initiatives
  • Sound technical knowledge of equity, fixed income, derivative and fund of fund products, including vendor and broker pricing, corporate events and security master creation and maintenance
  • Project management skills
42

Senior Administrator Resume Examples & Samples

  • At least 5 years relevant secretary/admin experience, preferable for the working experience with MNC
  • Good MS (outlook, Excel, Word, PPT) skills
  • Integrity, high sense of responsibility, hardworking, good teamwork spiritAdministration
43

Senior Administrator Resume Examples & Samples

  • Assist in providing secretarial and administrative support which includes managing and making arrangements for leader’s schedule, appointments, travel, etc
  • Accommodation arrangement: book air-ticket and hotel for the team
  • Follow up the process of reimbursement for leader’s biz trip and other expenses
  • Organization of internal and external meeting
  • Support data analysis and slides preparation
  • Conduct translation both in Chinese and English
  • Take additional responsibilities assigned within the department
44

Servicenow Senior Administrator Resume Examples & Samples

  • Bachelor’s degree or equivalent experience and 9+ years of administrative or engineering experience operating in large IT environments
  • 4+ years of experience with administering and developing within the ServiceNow Cloud Based Enterprise Edition Service Management Suite including, but not limited to, the following modules
  • ServiceNow Asset Management
  • ServiceNow Change and Release Management
  • ServiceNow Configuration Management
  • ServiceNow Incident Management
  • ServiceNow IT Cost Management
  • ServiceNow Problem Management
  • ServiceNow Service Catalog
  • ServiceNow Reporting
  • 3+ years of experience with application deployment and enterprise monitoring
  • Experience configuring/implementing SQL databases
  • Experience supporting project plans and schedules and briefing senior government customers
  • Experience in performing root cause analysis, risk identification, and risk mitigation
  • Research emerging technologies and makes recommendations based on future business needs
  • Intermediate to Advanced skills with Microsoft Office Suite including Word, Project, and Excel
  • Interpersonal skills including the ability to collaborate effectively, self- awareness, and excellent written and oral communications
  • Candidate must possess a US “Public Trust” clearance or be able to obtain a Public Trust clearance
  • ITIL ® Foundation certification
  • Certifications: MCSE, PMP, or other related certifications
  • Experience supporting Crystal Reports/Business Objects configuring and implementing
  • Familiarity with US government network environments and policies (data and voice networks, IT security systems, policies and procedures)
45

Linux Senior Administrator Resume Examples & Samples

  • Drafting of required engineering input to the Installation Design Plan (IDP) to support procurement, configuration management, and certification and accreditation of proposed systems
  • Developing functional process diagrams for Linux services
  • Provide Linux administration and installation support focusing on the design, implementation and maintenance of Linux services
  • Designing, installing, provisioning, configuring, optimizing, performance tuning, integrating, and administering Linux solution technologies in a lab environment
  • Supporting and documenting the implementation of approved changes to system configurations, software, and infrastructure within the approved testing schedule
  • Researching and analyzing emerging Linux technologies, techniques, and protocols and making recommendations
  • Assisting with procurement of hardware, software, and services
  • Supporting the installation of new Linux services components, if required
  • Kickstart
  • OS provisioning
  • Active Directory (AD)
  • STIG
  • Virtualization
46

Active Directory Senior Administrator Resume Examples & Samples

  • Developing functional process diagrams for AD services
  • Provide AD administration support focusing on the design, implementation and maintenance of AD services
  • Designing, installing, provisioning, configuring, optimizing, performance tuning, integrating, and administering AD solution technologies in a lab environment
  • Assist the SSC Pacific Government team in planning, executing and documenting development of system operational verification tests (SOVT) in accordance with SPAWAR M-4720.1, Shore Installation Process Handbook v4.0, 12 Nov 14
  • Interfacing with C2 system owners during integration testing preparation and execution
  • Performing requirements analysis to capture and incorporate C2 and other component system of systems testing criteria into integration testing scenarios
  • Providing ongoing progress to leadership, system owners, and peers regarding health of the environment and status of testing
  • Researching and analyzing emerging AD technologies, techniques, and protocols and making recommendations
  • Supporting the installation of new AD components, if required
  • Must possess a Top Secret clearance with a current SSBI and be SCI-eligible
  • Must possess a Microsoft Certified Technology Specialist (MCTS)/Microsoft Certified Solutions Associate (MCSA) or equivalent/higher certification
  • Must possess the MCTS - Active Directory (70-640) certification or higher to satisfy the DoD 8570.01-M network/computing environment certification requirement
  • Must possess an active DoD 8570.01-M, Information Assurance Workforce Improvement Program certification at information assurance technical level II (IAT II; CompTIA Security+ or equivalent) and the respective network and computing environment certification (see c, above)
  • Must possess five or more years of demonstrated advanced, hands-on, AD administration experience supporting the design, installation, configuration, development, integration, implementation, and testing of AD services in a complex environment with multiple classification enclaves and integrated with DoD C2 systems utilizing associated information assurance processes/procedures
  • Must possess demonstrated advanced experience supporting and troubleshooting AD, Windows server, and hosted application issues reported through monitoring or customer submittals
  • Must possess demonstrated familiarity with Enterprise IT environments (data center, computing, storage, network, security, replication, backup/recovery, policies and procedures)
  • Must possess demonstrated experience in the development and refinement of processes and procedures to ensure efficient, repeatable and effective monitoring and troubleshooting of AD services
  • Must possess advanced interpersonal skills including the ability to collaborate effectively, self-awareness, and excellent written and oral communications
  • Must demonstrate the ability to drive efficient resolution of all incidents through analytical and structured approaches to problem solving
  • Should possess a Bachelor’s Degree or Higher in Computer Science, Information Technology or related discipline; experience may be accepted in lieu of education
  • Should possess one or more Windows certifications: MCTS/MCSA, MCSE, or equivalent/higher
  • Should possess demonstrated experience with ITIL methodology; specifically Incident, Request and Change management principles and tracking systems
  • Should possess demonstrated experience with Operations support within an ITIL Service Operations management framework, including use of Service Now or Remedy service management tools
  • Should possess demonstrated experience with IT service management best practices such as change, problem, incident, configuration and service level management
47

CDI Senior Administrator Resume Examples & Samples

  • Assist in the drafting of required engineering input to the Installation Design Plan (IDP) to support procurement, configuration management, and certification and accreditation of proposed systems
  • Developing functional process diagrams for CDI services
  • Designing, installing, provisioning, configuring, optimizing, performance tuning, integrating, and administering CDI solution technologies in a lab environment
  • Complying with all applicable security and Information assurance (IA) policies and directives
  • Developing comprehensive test cases to include testing scenarios for both normal and degraded (e.g., disaster recovery, continuity of operations, data recovery/spills, etc.) operations, pass/fail criteria, performance criteria, capacity planning, measurement criteria, results analysis procedures, and results/status reporting criteria
  • Researching and analyzing emerging CDI technologies, techniques, and protocols and making recommendations
  • Supporting the installation of a new CDI infrastructure, if required
  • ) Should possess demonstrated experience with IT service management best practices such as change, problem, incident, configuration and service level management
48

Senior Administrator Resume Examples & Samples

  • Provides ad hoc assistance to the Statutory Reporting team with jurats, check requests, shipping labels, various mailings and filing
  • Prepares increasingly complex reports and presentations including preparing special reports through gathering and summarizing information and/or data
  • Arranges and coordinates the quarterly, annual statement and audited statutory mailing process
  • Administers the certificate of authority process including renewals, COA requests and checks
  • Organizes continuing education (CPE) sessions and coordinates timing with the Radnor and Fort Wayne locations
  • Coordinates quarterly and annual team meetings including preparing the agenda and presentations, as necessary
  • Administers the jurat process, annual report issuance and the quarterly Audit Committee mailings
  • Manages calendar and schedules meetings, conferences and appointments
  • Arranges and coordinates assigned manager's travel including preparing itineraries
  • Receives and screens telephone calls, letters and/or visitors including answering routine questions, obtains and furnishes information
  • Enters expense reports into appropriate systems, and sorts, reviews and distributes mail
  • Greets and directs visitors and act as primary resource for internal and external contacts, facilitating a professional image of LFG
  • Prepares correspondence, memorandum and documents for review and approval
  • Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures
  • Remains current in professional and industry trends
  • Makes a positive contribution as demonstrated by
  • Making suggestions for improvement
  • Learning new skills, procedures and processes
  • 3 - 5+ Years Relevant job experience that directly aligns to the specific responsibilities of this position
  • Finds common ground and can gain collaboration among management, colleagues and peers
  • Demonstrated solid relationship management skills with internal and/or external clients (e.g. management, peers, colleagues, customers)
  • #LI-POST
49

Senior Administrator Resume Examples & Samples

  • Daily processing of new business from all channels
  • Working experience in the insurance industry
  • Has a strong flair in administrative work
  • Possess a dedicated and committed working attitude
  • Able to juggle between different work tasks
  • Meticulous
  • Able to gel well with colleagues; Has a pleasant and friendly personality
50

Senior Administrator Resume Examples & Samples

  • Bachelor's degree plus 3-5 years experience in Human Resources, International HR/Global Mobility experience strongly preferred. Candidates with specific experience in Relocation, Immigration, and expatriate management are strongly preferred
  • Experience working in virtual and multi-national environment, as well as ability to function in an independent manner with a high degree of initiative
  • This position requires excellent communication skills, including written and spoken English skills.​
  • Must have a high tolerance for ambiguity, function in a self-directed manner with high degree of initiative.​
  • Ability to work collaboratively with employees at all levels within the organization, as well as with multiple departments/programs in order to effectively and timely meet objectives
  • Ability to deal with unusual or unexpected issues with a high tolerance for ambiguity.​
  • Ability to gather, analyze and interpret data for trending, reporting and presentation purposes.​
  • Must display excellent judgment and problem solving, while operating in a flexible and professional manner.​
  • Ability to maintain highest level of confidentiality and utilize appropriate tact and professionalism.​
  • Ability to influence diverse organizations and drive HR/mobility policy compliance
  • Excellent team player with the strong ability to partner and collaborate with others
  • Demonstrated ability to keep accurate, orderly files and records.​
  • Strong systems and computer application skills including proficiency in Microsoft Excel, PowerPoint, and Word, as well as Google Apps
  • This is an exempt/professional level position
51

Senior Administrator Resume Examples & Samples

  • 35 years of continuous growth of which the strongest growth in the past 5 years demonstrates that Seagate is at the right place at the right time: Cloud computing, social media, mobile, big data mega-trends will accelerate that growth even further in the years ahead of us. Conservatively 45% of the world’s digital data is stored on a Seagate product. From personal to global size, it’s powered by Seagate
  • Drive university recruitment processes: requisitions/requirements, sourcing, candidate selection, campus interviews, candidate care, offer management, and onboarding
  • Influence branding strategy and identify multiple access points to reach students at portfolio schools
  • Promote UR program through various advertising channels and social media such as university career sites, LinkedIn, Twitter, Facebook, blogs, etc
  • Work with Business Unit leaders & recruiters to plan, organize and execute university-based recruitment events
  • Deliver university recruitment presentations for internal & external audiences when necessary
  • Manage a portfolio of colleges and universities and cultivate new relationships to source talented interns and new graduate talent
  • Build relationships that will enable Seagate to leverage our investments with campus deans, faculty/staff members in target schools/degree programs, career service representatives, advisors, student leaders, relevant student groups on campus, and alumni groups
  • Manage the Summer Internship Program for CA market to include funding request, speaker sessions, professional network events, and variety of communications prior to onboarding and during the summer internship program
  • 6+ years university recruitment and university relations experience
  • Demonstrated experience in driving university recruiting programs for college graduates and interns
  • Strong verbal and written communication skills and the ability to influence, inform and guide others
  • Ability to deliver campus engagement programs and prepare presentations for various staff and executive meetings
  • Confidence to function with limited supervision and resolve most client, candidate and recruiting issues without escalation
  • Demonstrated track record of successful executive interactions and consulting skills
  • High level of energy & engagement, and ability to drive the process when necessary
  • Technology savvy in the use of TA related applications / tools, eg. ATS, CRM, LinkedIn
  • Highly motivated and flexible
  • Ability to work independently as well as part of global, cross-regional and cross-functional teams
  • Excellent organizational, project, task, vendor management, and administrative skills
  • Excellent presentation, communication, and negotiation skills
  • Willingness to travel across India for the campus placements
  • Multi-regional program or project management experience
52

Senior Administrator Resume Examples & Samples

  • Create, maintain, modify as required "Whitelist" on all virtual servers for unsecure/secure networks
  • Strong communication (written and oral) and listening skills must complement product knowledge and enable the applicant to provide clear instruction and assistance in person and/or over the phone or via email
  • Professional behavior and characteristics are critical and required
  • Working levels of experience with Server 2008/2012
  • Technical experience with Server 2008/2012
  • Strong MS platform knowledge and skills
53

Senior Administrator Resume Examples & Samples

  • Strong risk management awareness
  • Involvement in change initiatives
  • Familiarity with Trade Management and/or wider Middle Office functions
  • -------------------------
54

IS Senior Administrator Resume Examples & Samples

  • Be a key contributor in the installation, configuration, maintenance and monitoring of infrastructure across the region
  • Be a key contributor to the creation of operational processes and procedures to ensure effective maintenance of the global infrastructure
  • Collaborate with tier 1 and 2 support to provide effective knowledge transfer to proactively resolve issues
  • Responsible for tier 3 support for all dc operations incidents including root cause analysis, issue resolution and escalation where appropriate
  • Responsible for day to day operations, administration, maintenance and upgrades of infrastrucutre systems and solutions
  • Manage reporting, monitoring and dashboarding solutions for auditing, usage and performance metrics using standard tools including SCOM, SCCM and vCOps
  • Responsible for virtual infrastructure capacity management and monitoring including host capacity, DRS management, vMotion, storage and VM resource allocation
  • Maintain updated enterprise configuration management database (CMDB) for DC Operations sytems
  • Comply with corporate policies for security, change management and asset management
  • Experience implementing, supporting and maintaining enterprise scale IT solutions
  • Open to after-hours and weekend work, including travel when appropriate
  • Proven experience working on medium to large sized IT infrastructure projects
  • Excellent working knowledge of virtualization technologies including VMware, Citrix, Hyper-V
  • Excellent working knowledge of infrastructure technologies including Server operating systems, Active Directory, Exchange, Lync, DNS, DHCP, File/Print, storage, backups
55

Senior Administrator SDM Resume Examples & Samples

  • Strong MS Excel or VB skills
  • Must have a strong focus on accuracy and attention to detail
  • Must have an ability to work under pressure
  • Excellent teamwork, interpersonal, oral and written communication skills
  • Dependability, flexibility and the ability to lead by example
  • Prior knowledge of OTC assets beneficial but not essential
56

Senior Administrator Resume Examples & Samples

  • Update and maintain client database
  • Answer and screen incoming telephone calls
  • Work independently and together within a team on special non-recurring and ongoing projects
  • Work effectively with senior leadership
  • Coach and mentor Administrative staff
57

Senior Administrator Resume Examples & Samples

  • Oversee process of the declassification of documents related to litigation cases, including Freedom of Information Act requests, other civil cases, and criminal cases, from beginning to end
  • Perform case management duties that include creating cases, creating and maintaining physical files, documenting all correspondence and coordinating with Sponsor components to identify equities as well as those of other government agencies
  • Act as a liaison for all other components as well as other government agencies involved in the process
  • Communicate both orally and in writing with internal and external stakeholders
  • Conduct desktop research and analyze results to determine the relevance of a new search or whether the requested records have been previously declassified and/or released
  • Record decisions in the Sponsor's automated systems or on hardcopy forms as required
  • Strong oral and written communication skills sufficient to compose and deliver responses, presentations, etc. in a clear and concise manner
  • Well-developed critical thinking skills and an excellent focus on/to detail is a must have skills set
  • Ability to adapt to changing work requirements and manage multiple priorities in a deadline environment
  • Ability to juggle priorities in a deadline environment
  • Ability to apply a strong customer focus orientation to understand customer requirements
  • Previous experience supporting public information release programs
  • Some legal support experience with knowledge of the court process for public information cases
  • Bachelor degree from an accredited institution plus at least 4 years professional experience
  • Four (4) years of experience (for a total of eight (8) or more years) may be substituted for a degree, with a high school diploma
58

Transfer Agency AML Senior Administrator Resume Examples & Samples

  • Maintain delivery of a high quality service level to clients and other departments within BNY Mellon ensuring any queries are dealt with in a professional manner and escalating where appropriate. Ensure a professional relationship is maintained with clients and shareholders at all times
  • Ensure reporting is distributed within the required deadlines
  • Ensure the timely processing of all activities within your team. Complete all checklists to ensure that all tasks have been completed
  • Identify new tasks or amendments to existing tasks on checklist and forward to Supervisor for review and approval
  • Ensure weekly/monthly Transfer Agency Management Information System (MIS) spreadsheets are updated in an accurate and timely manner for review by the Supervisor
  • Provide cover when necessary for other Administrators as required
  • Complete reporting for the Client Servicing Team accurately and timely for review by your Supervisor
  • Ensure all system workflow quality control checks are carried out on a daily basis
  • Ensure the timely and accurate completion of all Incident Reports
  • Be able to demonstrate initiative and enthusiasm with an ability to set and achieve challenging goals
  • The candidate must have at least 1-2 years AML experience, preferably in a TA or financial services operational environment
  • Knowledge of AML requirements under Irish and EU legislation, local regulations, tax including but not limited to Irish withholding tax, EU Savings Directive, Foreign Account Tax Compliance Act (“FATCA”))
  • Experience with fraud prevention, compliance and operational risk
  • At least 1-2 years’ experience in the Fund Administration Industry
  • Knowledge of Transfer Agency processes, activities & systems (ideally RUFUS & MShare)
59

Senior Administrator Resume Examples & Samples

  • Administer and process all incoming medical records and lay evidence included with the request for a medical determination
  • Experience with medical necessity or utilization review determinations at any level within healthcare
  • Responsible for applying SSA 5-step process to evaluate medical claims
  • Ensure correct documents are provided to the physician reviewer
  • Examine case file to ensure all relevant information has been submitted
  • Contact appropriate parties for required documents and/or clarification, if not received
  • Succinctly summarize the facts for each case for the physician reviewer indicating what medical evidence is present supporting the medical determination
  • Designate clinical match of physician reviewer ensuring the appropriate medical professional performs the requested determination review
  • Responsible for remaining current on substantive laws governing the SSA 5-step process utilized to evaluate medical claims
  • Code and record all initial and resubmitted redetermination requests in accordance to ICD-9 diagnosis regulations Track and finalize all requests submitted for medical determination decision
  • Assist in the development of system requirements for processing the disability claim
  • Assist Project Manager in researching, organizing, and analyzing data for internal and client reports
  • Reviews documents determining completeness and eligibility prior to assigning to the physician reviewer
  • This position has the ability to work remote
  • Associate degree required
  • Knowledge of scope of practice for physicians, psychologists, and psychiatrists
  • Able to type and write effectively in IT application software, such as Word, Excel, Lotus Notes, and Power Point
  • Knowledge of Maryland Disability Determination regulations and/or governing statutes and the Social Security Administration’s Five-Step Disability Determination Process
  • Performs well in a deadline-oriented environment
  • Executes multiple complex tasks simultaneously
  • Works as a team contributor and an individual contributor
60

Senior Administrator Resume Examples & Samples

  • Organises team when Team Leader is unavailable
  • Supports the Team Leader with the training and coaching of team members
  • First point of escalation
  • Quality checks the work of team
  • Overcoming problems, find solutions
  • Good communicator & experienced in call handling
  • Used to working in a fast paced environment & a background in medical administration desirable
  • Good knowledge of Microsoft Office including Excel and PowerPoint
  • Knowledge of Royal Navy & RAF recruiting desirable
61

Senior Administrator Resume Examples & Samples

  • Deliver high quality service to customers, both internally and externally, through timely and accurate completion of all tasks assigned. Ensure any queries from shareholders and clients are handled in a professional way and a professional relationship is maintained with the client at all times. Ensure the shareholder telephone line is answered professionally within 3 rings
  • Completion of daily checklists/test scripts accurately for all tasks assigned to you
  • Notify Supervisor advised of progress and highlight to Supervisor any concerns or complaints as a matter of urgency
  • Identify areas where improvements can be made on the team and identify any training that is required to achieve this. Communicate requirements to Supervisor
  • Provide holiday and sick leave cover for other team members as required by Supervisor
  • Share knowledge within team / department
  • Adhere to BNY Mellon standard procedures and controls in accordance with the relevant Transfer Agency Departmental Procedures Manual
  • Be familiar with and adhere to all corporate policies and procedures including the HR Manual and the Clear Desk policy. Ensure completion of all Web Based regulatory training within agreed timeframe
  • Gain an understanding of complex tasks and seek to bring to a timely close
  • Actively participate at team meetings and assist in minute taking
  • Assist the Supervisor in identifying any training requirements for the Junior Administrator on your team
  • Oral and written communication skills
  • Customer service focus and delivery
  • Strong numerical ability and analytical skills
  • Concern for Quality/Accuracy and Attention to Detail
  • At least 1 years’ experience in the Fund Administration Industry would be desirable
62

Senior Administrator Resume Examples & Samples

  • Relationship management for key clients in HK
  • Name check for offshore companies
  • Incorporation / Dissolution for offshore companies, mainly BVI, Samoa, Seychelles,Cayman Islands
  • Liaison with compliance for KYC matters
  • Prepare post incorporation documents
  • Arrange to issue Certificate of Incumbency, Certificate of Good Standing and Registered Agent's Certificate
  • Liaise with different offices for the client issues
  • Direct communicate with clients for the issues via emails or calls
  • Support the Taiwan and Singapore offices for incorporation deals
  • Keep check receipt of payments
63

Senior Administrator Resume Examples & Samples

  • Supports the Team Leader with the training and coaching team members
  • Quality check the work of team
  • Experienced administrator/advisor
64

Senior Administrator SDM Resume Examples & Samples

  • Driving margin calls as part of our collateral management business
  • Regulatory reporting and risk analysis by the bank and our clients
  • An environment where you will develop sound technical knowledge of a variety of derivative products, including vendor and broker pricing, corporate events and security master creation and maintenance
65

Senior Administrator Resume Examples & Samples

  • Configure and tune hardware and software to insure optimum performance and resource utilization
  • Develop advanced shell scripts, SQL scripts in support of database operations
  • Enforce Security policies and procedures on databases
  • Write and maintain documentation describing changes and modifications to all systems and databases
  • Perform exports, backups, restores, refreshes and data extracts as required
  • Act as technical liaison in support for database related project activities
  • Develop strong working knowledge of key applications and their interaction with the database(s)
  • 4-5 years in Windows 2000, 2003 and 2008 server environment,
  • 5-8 years as a database administrator working with SQL 2005, 2008, 2012 and 2014 environments
  • Experience in a large, 24x7 environment
  • Experience with multi-terabyte databases
  • Experience with SQL Always On and Active/Active Peer to Peer Transactional Replication
  • Experience with telephony billing systems and related applications a big plus
  • High degree of skill with database commands and monitoring utilities such as SQL Profiler, Spotlight, FOGLIGHT, SolarWinds, Red-Gate etc
  • Advanced knowledge of database administration tasks such as backups, database recovery, security, etc
  • Advanced knowledge of debugging and performance tuning stored procedures, UDFs and triggers
  • Advanced installation and configuration experience
  • Advanced knowledge of hardware, including clusters, RAID, multi-processor architecture, etc
  • Advanced knowledge of VBScript and advanced DTS, SSIS package design
  • Strong knowledge of high availability and Disaster Recovery architecture
  • Solid experience with the Windows operating system and command set as well as competence with PowerShell scripting
  • Thorough knowledge of physical and logical disk systems and their impact on database performance
  • Experience with server and database clustering techniques and the performance impacts thereof
  • Knowledge of Big Data concepts including NoSQL like Mongo
  • A four year degree in Computer Science or equivalent experience
66

Transfer Agency Senior Administrator Resume Examples & Samples

  • Timely completion of work allocated by your Supervisor in an accurate fashion and within agreed deadlines
  • Prepare any weekly / monthly reporting required, and pass on to the Supervisor for review
  • Prepare incident reports and update logs within the appropriate timeframe for review by your Supervisor
  • Ensure all paperwork is filed on a daily basis in an organised manner to facilitate easy retrieval and review when necessary
  • Keep Supervisor informed of any issues that may affect the completion of your duties within the agreed deadlines as soon as they arise, to ensure prompt resolution
  • Take responsibility for self-development in order to continually improve your performance on the team. This can be achieved by participating in cross training on various funds to enhance productivity of the Transfer Agency department
  • Gain an understanding of all output reports produced on a daily /weekly / monthly basis
  • Perform the role of a “Buddy” to assigned new Junior Administrators in the team, providing support and guidance as required
  • Accurately review any work that may be assigned to you by your Supervisor / Assistant Manager
  • Proficiency in using Microsoft packages particularly Excel. Knowledge of Visual Basic would be beneficial but not essential
  • Motivated team members with the ability to adapt and learn quickly
  • Procedural knowledge
67

Senior Administrator Resume Examples & Samples

  • Ensure the service level provided by the team adheres to the Client Service Delivery agreements
  • Develop internal stakeholder relationships with the wider team as well as general business support
  • Support external counterparty relationships e.g. Brokers, Custodians & Industry bodies
  • Generate ideas for improvements to systems and processes in support of client requirements and BNP Paribas Securities Service strategic objectives. Support the development and implementation of such improvements
  • Innovate & challenge status quo within the governance and framework of our change program
  • Ensure adherence to procedures and the risk and control framework to manage risk effectively & efficiently within the team
  • Support business contingency plans as required
  • Ensure adequate internal controls are in place to mitigate operational risk
  • Provide feedback on staff within the team to support their technical and personal development
  • Support cross training
68

Senior Administrator Resume Examples & Samples

  • 5+ years’ experience working in an Enterprise environment as a systems administrator, architect or related role
  • 2+ Years working with Enterprise Backup Application software, specifically CommVault
  • Prior experience implementing VSA VMWare backup solutions
  • Create and maintain technical and conceptual documentation
  • Ability to work autonomously or as part of a team with DBA’s, server administrators, vendors, consultants, etc
  • Exposure to or previous work experience with backup software such as EMC or Hitachi
  • Familiarity with office automation software (Word, Excel, etc.)
  • Bachelor of Engineering
69

Senior Administrator Resume Examples & Samples

  • Good skills on any of 2 Unix OS( AIX , Linux, HP UX and Solaris ) exposure on more operating systems would be added advantage
  • Expertise level of knowledge on CommVault (Should be strong in CommVault v9 and V10)
  • Around 5 years' experience required and should have experience in Build and configure of CommVault servers and its components
  • 4 Experience with proactive monitoring and automation Implementation and design of CommVault solutions for end-to-end backup of client data Knowledge of VTL (configuration and troubleshooting) , online backups for databases, mail servers etc
  • Knowledge on Backup and Restore for physical servers, VM's, database for CommVault
  • CommVault backup product experience is required, as is a strong knowledge of all UNIX operating systems and architecture
  • Analyzing skills of various backup failure errors in Data Domain and Networker. Understanding of the alert management process
  • Proficiency in Log Analysis and Troubleshooting of complex Backup Issues. Advanced Media Handling Skills. Troubleshooting Performance related issues
  • Identifying the backup residing(tape/media/disk) locations, initiation of restore, backup scheduling
  • Should have thorough knowledge on restore procedure of various types including File system, database, VMs etc
  • Strong technical background in industry standard (SAN and NAS) storage technologies, with the proven capability to implement and support complex environments
  • Understanding of differences between various flavors of Unix and having knowledge of multiple OSs. Knowledge on VMware and the Functionality of Virtual Center. Should know the basic functionality of VMware ESX
  • Analyze and resolve technical queries of customer - High Severity Incidents, Major Changes, Change Scripting, Problem Management Tickets, RCA preparation
  • Experience and working knowledge of networking protocols and components
  • Understand product technology and prepare technical documentation, SOPs
  • Experience in performance, tuning, and capacity planning
  • Participate and manage calls with onsite escalation points/Bridge calls/Customers/RCA reviews/High critical incident meetings etc
  • Be able to automate activities using tools/scripts
  • Project management and excellent troubleshooting skills are required and ability to handle multi-tasks and meet deadlines
  • Ability to work efficiently and productively without direction or guidance
  • MS Office skills especially word and excel
70

Senior Administrator Resume Examples & Samples

  • Supports a faculty of 9 MD’s with management responsibilities for 4 Administrative Support Staff, 4 Research Assistants, and 3 Physician Assistants
  • Responsible for day to day operations; fiscal management of division, strategic plans for division in conjunction with Division Chief
  • Strong communications and leadership skills
  • Ability to focus detailed, concentrated effort to multiple projects and re-establish priorities as necessary
  • A high degree of social facility in obtaining cooperation and support from a broad range of people
71

Senior Administrator Resume Examples & Samples

  • Registered nurse with a current nursing professional certification and license
  • Trained (60 hours or 4 months) or graduated (bachelor/master) in occupational health
  • At least 6 years experience in general nursing, adult nursing or medical emergency (hospital,
72

Senior Administrator Resume Examples & Samples

  • Provide leadership, assistance and guidance to other employees and management in the interpretation, development, and application of policies, practices, and procedures
  • Develop, coordinate, direct and administer activities of specific business functions or projects within a department
  • Compose and organize materials and reports, and maintain records for work performed
  • Process contracts and sub-consultant agreements
  • Coordinate and manage meeting facilities and arrangements
  • Attend meetings and record meeting minutes
  • Answer and direct phone calls, read and route incoming mail, schedule appointments, process expense reports, and support other administrative functions
  • Experience working in an office environment
  • Ability to handle multiple assignments, have good time management skills and provide administrative support
73

Senior Administrator Resume Examples & Samples

  • Notary state of FL
  • Bachelor or Associate degree from an accredited institution
  • A minimum of three years' experience in a corporate legal, accounting, compliance, auditing or insurance administration role with international business
  • Experience in contract database management preferred
  • Experience in contract review and administration preferred
  • Proficient in Word, Excel, Power Point, Access and Outlook. In Excel, must be able to create and modify functions, link spreadsheets and perform other intermediate to advanced functions. Familiarity with pivot tables a plus
  • The ability to create and modify PDF documents
  • Meeting administration and management including document provision, conference phone/skype/web set up
  • Must be detailed oriented and able to work under tight deadlines and ad hoc situations
  • The ability to deal with sensitive and proprietary information with the utmost confidentiality and professionalism
  • The ability to work well with all levels of internal management and staff, as well as outside clients and vendors
  • The capacity to multi-task
74

Senior Administrator Resume Examples & Samples

  • Diary management and organisation of activities/travel arrangements
  • Organisation of meetings
  • Financial administration ( purchase orders, invoices)
  • Production of monthly management cascade communication
  • Handles inquiries from internal stakeholders Candidate requirements
75

Senior Administrator Resume Examples & Samples

  • Reception duties on a rota basis as allocated by the Facilities Manager – including meet & greet, message taking, dealing with post/couriers/deliveries, co-ordination of meeting rooms/pool equipment and garage/car park management
  • MFD/printer/copier support
  • Housekeeping activities as required
76

Senior Administrator Resume Examples & Samples

  • Minimum GCE ‘A’ level/polytechnic diploma/ LCCI Private Secretarial Certificate
  • Minimum 5 years’ experience in similar position, preferably in a multi-national company
  • Can-do attitude and a good team player
  • Proactive, committed, diligent individual with strong interpersonal skills
  • Meticulous with multi-tasking ability and able to work independently, under pressure
  • Good organizational skills and attention to details
  • Good communication skills. Possesses good oral and written communication skill. Proficiency in English is essential
  • Adapt to changes quickly and interact well with all levels of people
  • Confident, mature, resourceful with a pleasant personality and willingness to learn
77

Senior Administrator Resume Examples & Samples

  • Engage with and manage relationships with software vendors
  • Management of day to day queries from users across the business relating to software agreements and pricing
  • Ownership for managing software renewal contracts
  • Working with IT Service Delivery Teams to ensure they have information they require to complete software installations
  • Flexera (software asset management tool) data entry – Entering purchase orders, invoices, contract & license information
  • Review, edit & create process work flows and work instructions
78

CT DLM Senior Administrator Resume Examples & Samples

  • Help to maintain an equitable and even assignment distribution amongst the team. Ensure onboarding, maintenance and termination activities are performed in a timely manner
  • Manage problem resolution within DLM and when necessary escalate to the Specialist/Team Leader in a timely manner
  • Perform quality assurance reviews to ensure accuracy of initial account set ups, maintenance updates and account termination activities
  • Perform second check on BNYM Billing Account Setups, liaising with members of Pune OBS Team and CBD/GCS/TMG when necessary
  • Ensure that ACS set up is performed in a timely manner and escalated when required
  • Experience in financial services and/or Corporate Trust required
  • Knowledge of deal set ups, openings and closings preferred
79

Senior Administrator Resume Examples & Samples

  • Answers telephones for supervisors/managers/brokers – takes messages or fields/answers all routine questions
  • Prepares draft correspondence and other materials on the computer using various software & office applications
  • Generates, coordinates, maintains confidential reports, correspondence, presentations and other materials supporting the manager (s) activities with regular direction
  • Coordinates production & distribution of reports, proposals, and other materials
  • Assist in preparing business expense reports and tracks status with regular direction
  • Collects, opens, sorts, distributes and forwards incoming and outgoing mail
  • Undertakes project work assigned from time to time by managers
80

Senior Administrator Resume Examples & Samples

  • This position is a high level administration support position and reports to the Manager
  • May be required to be an SME on process
  • To ensure learning procedures are maintained, developed and documented
  • Working with the Employees, Learning Coordinators and Consultants and Managers, this position is responsible for researching and resolving queries related to learning management system, operations or communication problems
  • To be able to partner with HR Analyst in any high priority or special projects that are assigned to HR Analyst and they must assume the responsibility of getting the problem resolved within the time frame established by the manager
  • Must be able to work collaboratively and Support the Reporting and Technical Managers and other Administrators in researching and resolving complex problems
  • To be able to train in at least two areas of product software package and may be required to visit other groups and participate in training or other Learning related activities
  • Available to support outside of Business hours
  • Two or more years’ experience in LMS administration
  • Experience working within one or more international countries, Fluency in English and a neutralized accent
  • Ability to Lead and manage incoming and outgoing workload and provide support to the Sr.HR Associate
  • Assume the role of shift supervisors and ensure effective management on calls
  • Excellent organizational skills and a Good team player
  • Ability to interface professionally at all levels, both internally and with the employees and Learning Consultant and Coordinators
  • Ability to work well under pressure and cross train team members
  • To work collaboratively with the HR Analyst, escalate any LMS issues timely and be able to create a forum for discussion
  • Strong written and oral communication skills for contact with internal stakeholders and high profile customers and developing work documentation
  • Must have proficiency with various software applications programs including Microsoft Word, PowerPoint, Access and Excel
81

Senior Administrator Resume Examples & Samples

  • Good technical knowledge of Healthcare
  • IT literate – Microsoft Office (Excel, Word) and relevant internal systems/databases
  • Familiar with Adviser Office administration systems
  • Awareness of the regulatory requirements in respect of ‘advised’ and ‘non-advised’ sales, and in particular evidencing the standards and knowledge required in respect of giving advice and making recommendations to customers
  • Experience of handling more complex cases
82

Senior Administrator Resume Examples & Samples

  • Process day-to-day transactions and operational functions
  • Professionally response customers phone inquiries
  • Work in partnership with the business and other support services to deliver excellent client services
  • Conduct impact analysis and resolve issues, regulatory changes and business/client queries
  • Participate in system development discussion and UAT
83

Senior Administrator Resume Examples & Samples

  • Minimum of 1 year experience in Airline Cargo
  • Undergraduate Bachelors Degree
  • Certification as Salesforce Administrator
  • Knowledge of Apex, Visualforce, and Salesforce.com Web Services API
  • Fluency in Microsoft Office applications
  • Strong ability to convey technical information to non-technical customers, with exceptional interpersonal / communication skills, being able to translate information back to client stakeholders
  • Ability to translate customer requirements into specifications
  • 3+ years working directly with Salesforce.com CRM
  • Strong collaboration skills and ability to lead and foster effective teamwork ethic
  • Self-motivated, organized and detail-oriented, producing high quality delivery to strict deadlines
  • Strong presentation, communication (written and verbal) and interpersonal skills
  • Excellent interpersonal skills with a demonstrated ability to work in a team-oriented sales-driven, metric-intense environment
84

Senior Administrator Resume Examples & Samples

  • Must have in-depth knowledge of materials and technical specifications
  • Grade 12 or 1 Year Diploma in Materials, Purchasing or Technical Management or equivalent
  • Logistics or technical degree (Advantageous)
  • 9-12 months Materials Management and Purchasing experience, utilising SAP or similar system
  • Technical competence in material sourcing to specification
85

Senior Administrator Resume Examples & Samples

  • Bachelor’s degree in Computer Science or related Information Technology majors, or equivalent experience with systems administration
  • 8 years of progressive hands-on experience in administering and maintaining SAS environments
  • Experience in working with multiple business units with varied expertise on the tool
  • Thorough knowledge of SAS Server administration with some development background
  • Extensive experience in installation, configuration, patching, backup and recovery of SAS software
  • Familiarity in the configuration and management of the SAS Visualization Analyzer
  • Skilled in Oracle and MS SQL Server databases and Data Analysis
  • Experience in reviewing performance metrics and proactively addressing performance concerns
  • Experience in resource planning / management and source control
  • Experience in building and maintaining Non-PROD, PROD and Disaster Recovery environments
  • Experience in troubleshooting issues and quickly resolve them in an efficient manner that minimizes downtime
  • A team player with excellent written and verbal communication skills and strong organizational skills. Must have a service-oriented attitude with excellent problem solving and analytical skills
  • Ability to work independently, self-motivated, and highly focused are required
  • Ability to thrive in a changing environment. Ability to manage multiple projects with multiple priorities
  • A strong understanding of the software development lifecycle and software development methodologies (requirements gathering, analysis and design)
86

Senior Administrator Document Control Resume Examples & Samples

  • Demonstrate flexibility and work collaboratively with other team members to deliver high quality service and meet internal and external client expectations and deadlines
  • Manage multiple tasks effectively by balancing high productivity with excellent service quality
  • Be extremely detail oriented and conscientious
  • Ability to prioritize routine multiple tasks effectively within well-defined guidelines and time constraints in a fast-paced environment
  • Solid analytical skills and ability to multi-task to perform multiple complex tasks with a superior level of attention to detail
  • Intermediate to Advanced technical skills with the ability to utilize at least 5 different applications at any one time, including Windows, internet researching, database systems, and email
  • Excellent PC skills and typing speed of at least 30 wpm
  • Excellent communication skills (English) both verbal and written
  • Basic math skills including addition, subtraction, multiplication and division
  • Passion for working in a team environment – contributing toward departmental and team goals and objectives
  • Enjoy working in a structured environment during specified hours as determined by business need
  • 2+ years of college study in finance, economics, business administration, or related area; degree is preferred
  • Prior experience working in a dual monitor environment and the ability to utilize over 7 open programs at one time – a plus
87

Institutional Dealing & Servicing Senior Administrator Resume Examples & Samples

  • Take ownership of monitoring, processing and/or overseeing allocated tasks in relation to the dealing, distribution and investor servicing functions. While you may be allocated to a specific process function, you will be required to cross-skill to support other tasks within the CST environment
  • Investigate and resolve any escalations or exceptions within agreed service levels, regulatory standards and focusing on customer outcomes
  • Collaborate positively with colleagues across TA to facilitate responses and manage personal workload effectively
  • Maintain your working knowledge of all products and procedures
  • Demonstrate consistent levels of accuracy
  • Participate in projects at the discretion of management
  • To support wider TA and CST you will be required to cross-train to perform additional duties/tasks
  • Take accountability for your development and undertake training/ coaching identified to support delivery of high level of client service
  • Demonstrate you understand our culture and display our shared values (Client Focus, Integrity, Teamwork and Excellence) and the application of TCF
  • Demonstrate personal responsibility for proactively mitigating risk by escalating and resolving concerns/incidents in line with BNY Mellon Escalation Guidelines and TA Incident Escalation and Management process
  • Eye for detail
  • Calm under pressure & know when to escalate
  • Keen to use initiative to identify solutions
  • Know how to become a valued member of team & anticipate the needs of those you work with
  • Ability to effectively manage multiple priorities, on time and to high quality
  • Strong knowledge of BNY Mellon products and processes
  • Knowledge of dealing, distributions or investor servicing
  • Strong numerical and analytical skills
88

Senior Administrator, Salesforce Resume Examples & Samples

  • Provide end user support and assist with best practices to enhance and increase user and frontline knowledge of SFDC
  • Proficiency in SFDC Administrative tasks like creating profiles, roles, users, page layouts, email services, approvals, apex, workflows, reports, dashboards, tasks, event monitoring, Audit monitoring, Deployments and basic developments
  • Exposure in Lightening
  • Knowledge of development and Deployment Process, Sandbox refresh Process
  • Establish and implement best practices with regards to system maintenance, configuration, deployment
  • Maintain a holistic view of all business processes via regular interaction with business Analysts; understand and articulate cross-functional impacts with regard to configuration, process, workflow and reporting
  • Maintain SFDC certification (Not Mandatory); stay abreast of new Sales force features and functionality and recommend process and/or improvement areas
  • Excellent communication & interpersonal skills, accustomed to working in fast-paced environment
  • Manage special projects as assigned
  • Demonstrated proactive approach in problem diagnosis, issue resolution
  • Demonstrated ability to work within cross-functional team
  • Multi-tasking – ability to effectively manage multiple projects/task at the same time
  • Fast learning capability, good analytical skills
  • Strong team spirit, ability and willingness to contribute to the team success
  • Self-Motivation and Excellent work ethic
  • Bachelor’s/Master’s degree in computer science strongly preferred
  • 4+ years' experience and exposure to working across SFDC Administration covering Sales Cloud, Service Cloud as well as experience with Apex, Visual force pages & Force.com platform
  • Overall IT experience should be 5-7years
  • Basic knowledge of Continuous Integration, ANT scripting
89

Senior Administrator Resume Examples & Samples

  • Act as a point of contact for clients (internal and external)
  • Report to client on a regular basis in accordance with client requirements
  • Report to Account Managers
  • Ensure portfolio movement is actioned appropriately and that full financial benefit is experienced by the client
  • Analyse and manipulate data from rating database(s)
  • Creation and delivery of reports to client
  • Production/assisting preparation of funding requests and budgets
  • Carry out research on behalf of surveyors and assist with preparation of cases
  • Adhere to service provision requirements for clients in accordance with their agreed Service Level Agreements of Terms of Engagement
  • Development and maintenance of internal and external client relationships (may include face to face meetings)
  • Delivery of a high quality client service, sometimes against tight deadlines
  • Assists team in exceeding annual fee target and has awareness of wider department budget
  • Able to prioritise workload, complete and meet tight deadlines
  • Self-motivated (able to work autonomously) and takes responsibility to ensure own work is correct
  • Good interpersonal skills and an approachable demeanour
90

Grievance & Appeals Senior Administrator Resume Examples & Samples

  • Adjudicate customer grievances, appeals and exception requests; assess plan obligation and potential risk; comply with federal/state and contractual laws/regulations; negotiate settlements; develop and submit appeal summaries to the Centers for Medicare & Medicaid Services (CMS) for Health Dispute Resolution, Federal Employee Health Benefit (FEHB) appeals to Office of Personnel Management (OPM); provide contract interpretations; research and develop oral and written case summaries; provide written and oral testimony to support HP Counsel and Contract Administration in response to Administrative Law Judge/Oregon Health Plan hearings, small claims courts, law suits and arbitrations
  • Resolve complicated or sensitive employer-initiated complaints; negotiate satisfactory resolutions with Care Delivery administrators and Health Plan departments. Provide complaint information for trending and specific employer-group interventions
  • Respond to formal inquiries from public figures, Insurance Commissioners, federal/state/public agencies to establish and maintain positive relations and comply with state/federal regulations. Ensure plan consistency in organizational responses and represent senior managers by developing written responses to inquiries or complaints directed to Health Plan and regional senior leaders. Analyze research, initiate action and provide written response within required timelines. Inform key managers of sensitive inquiries and recommend options/solutions
  • Advise and direct interventions of Care Delivery managers and physicians when dealing with difficult, sensitive and high risk member/patient or group situations to promote member and group satisfaction and retention. Reduce potential plan liability by ensuring compliance with explicit and implicit contractual obligations and federal/state government laws/regulations. Support plan and affiliated providers/managers/staff when dealing with members who demonstrate inappropriate, abusive, intimidating or physically violent behaviors; issue warning letters, develop behavioral contracts or case management protocols or terminate member's membership according to Health Plan protocol
  • Minimum two (2) years of experience working directly with customers in a service, marketing, risk management, or health care related role disseminating complex information orally and in writing to customers, staff and clinicians
  • Minimum two (2) years of experience negotiating settlements, resolution of disputes, or negotiating process/policy changes with customers and higher level managers
  • Minimum one (1) year of experience in position using medical terminology to determine what treatment or level of care was provided or to interpret information for further dissemination or decision-making
  • Minimum two (2) years of experience working in a health care environment working directly with customers e.g. service, sales, marketing, risk management, etc
  • Minimum two (2) years of plan experience; working knowledge of plan service agreements, operational structure/policies/procedures
  • Intermediate/competent knowledge of internal computer systems including Lotus Notes/Health Connect/Common Membership/Diamond/Axium/MS Office/Resolute
  • Basic knowledge of federal and state regulations pertaining to adverse benefit determinations, grievances and appeals and provision of care/services
  • Basic knowledge of legal concepts; e.g., contract law, malpractice
  • Ability to use computer systems
91

EPM Senior Administrator Resume Examples & Samples

  • Subject matter expert lead on Essbase led EPM software for the Group, including Oracle Planning, Oracle profit and cost Management, and several standalone bespoke Essbase cubes
  • Application maintenance, including data integration, security, metadata, rules and reports, both within individual systems as well as across multiple cubes (particularly for data integrity)
  • Manage the day to day operations of Essbase cubes including month end processes in line with Group structures and timetables, Budget and forecast processes in line with Group structures and timetables
  • Application development to suit the needs of the business
  • Take ownership of FDMEE maps of data flows into Essbase cubes from underlying ledgers maintaining data integrity
  • Provide guided training to users as required across all relevant cubes as well as relevant connection tools (eg Smartview), and training users of the Group’s data model and how it relates to Essbase systems
  • Joint ownership of DRM, with primary responsibility of maintaining structures within DRM and being the lead on deployment across all systems
  • Provide training and mentoring to two junior members acting as a resource pool for the EPM senior leads. The role has a clear requirement to bring junior members technical knowledge and application to a high level and standard
  • Provide a secondary back up to the HFM senior lead. This will require the role holder to understand and be willing to learn HFM technologies
  • The Groups values and behaviours are integral to this role
  • Solid history in the administration of Oracle Planning, HPCM, and standalone Essbase cubes, including significant technical expertise of the applications
  • Very good understanding of FDMEE and DRM
  • Very good understanding of Smartview
  • Core understanding of accounting principles
  • Very good user of MS Office products, and in particular very good Excel capabilities
  • Very good managerial competency with proven record of training and mentoring
  • Pro-active behaviour that demonstrates initiative and positive work ethic to ensure activities are delivered to the required time, budget and quality
92

Senior Administrator Resume Examples & Samples

  • Undertaking all aspects of company secretarial duties for a range of fund entities
  • Assisting with the preparations for and attending client/board meetings
  • Processing share transfers and redemptions and maintaining statutory records
  • Participation in the implementation of ad-hoc transactions and projects supporting the activities of the client service team
93

Senior Administrator Resume Examples & Samples

  • Takes lead role in projects and provides technical expertise for integrating products and technologies across all environments. Leads and participates in incident analysis and provides root cause updates to management
  • Takes lead role in coordination and implementation of the upgrade of Serena ChangeMan ZMF from version 6.x to version 8.x for the MetLife Enterprise
  • Defines specifications for complex operating software applications and/or modifies existing complex applications using engineering releases and utilities from the vendor. Designs, develops or engineers, tests and implements applications for multiple platforms and environments
  • Provides systems programming support including release management, maintenance and break/fix. Design, code, test, debug, and document modifications to these programs
  • Has responsibility for evaluation of new and existing software products. Provides SME knowledge to projects or initiatives that span the Enterprise
  • Performs other related duties as assigned or required. Provides technical guidance to Junior Staff and ChangeMan ZMF Administrators as needed
  • 5+ years of experience with Serena ChangeMan ZMF roles including global and local, administration, ChangeMan development, and XML services. Must have experience with ChangeMan version 6 or newer
  • 5+ years of experience with MVS concepts, facilities, utilities, JCL, and cataloged procedures; experience with TSO and ISPF
  • 5+ years of experience with VSAM, PDS, and PDSE file structures; OPC scheduling, special resources, variables and directives
  • 5+ years of general systems programming experience: COBOL, assembler programming experience, REXX, CLIST, ISPF dialog, and linkage editor/binder experience
  • Bachelor’s degree in Computer Science or related technical field preferred or equivalent work experience
  • Good oral and written communication skills, teamwork, partnership skills, and strong customer service focus
  • ADP or equivalent certification preferred, or must be obtained within 6 months of employment. US citizenship is a requirement for certification
94 </