Center Administrator Resume Samples

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EU
E Upton
Emmet
Upton
961 Declan Plains
Dallas
TX
+1 (555) 674 6172
961 Declan Plains
Dallas
TX
Phone
p +1 (555) 674 6172
Experience Experience
09/2014 present
Philadelphia, PA
Senior System Center Administrator
Philadelphia, PA
Senior System Center Administrator
09/2014 present
Philadelphia, PA
Senior System Center Administrator
09/2014 present
  • Working with Change and Release Management Process to comply with policy
  • Engineering and sustaining a healthy configuration management environment to support deployment and maintenance of all DHA T&E Lab servers
  • System Center Configuration Manager Administration (Intermediate)
  • Managing trouble ticket queues and performing trend and root-cause analysis to resolve issues and document efforts in the trouble ticket system
  • System Center Operations Manager Administration (Basic)
  • System Center Configuration Manager Administration
  • Work collaboratively in teams and across organizations
08/2008 06/2014
Dallas, TX
Surgery Center Administrator
Dallas, TX
Surgery Center Administrator
08/2008 06/2014
Dallas, TX
Surgery Center Administrator
08/2008 06/2014
  • Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals
  • Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff and all departments of the facility
  • Develop, monitor and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives
  • Facilitate positive effective working relationships with the Governing Body, Medical Director, and Medical Staff
  • Planning for the services provided by the facility and the operation of the facility
  • Attend Medical Executive Committee meetings and present reporting related to operations
  • Implement ongoing Performance Improvement Program
05/2006 05/2008
Boston, MA
Center Administrator
Boston, MA
Center Administrator
05/2006 05/2008
Boston, MA
Center Administrator
05/2006 05/2008
  • Continuing Education
  • Marketing and Physician recruitment
  • Participates in and facilitates staff, patient education, and marketing activities. Meets with marketing to develop marketing events to promote center growth
  • Comprehensive knowledge of all Microsoft Office applications, including Outlook, Word, Excel, PowerPoint
  • State and Federal Regulations/Accrediting Agencies
  • Responsible for ensuring proper training and mentoring of all associates on population health and their role in the success of continuity of care patients
  • Assures that the facility is clean and well-maintained and that all equipment is in good working order
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
San Diego State University
Bachelor’s Degree in Computer Science
Skills Skills
  • Prior knowledge or experience with Ambulatory Surgery Operations at a leadership level
  • Demonstrated analytical and detail oriented skills
  • Demonstrated ability to perform basic mathematical calculations, balance and reconcile totals, punctuate properly, spell correctly, and transcribe notes accurately
  • Ability to demonstrate an understanding of business operations and the effect they have on the overall business results
  • Demonstrated proficiency in organizational, project and time management skills
  • Proven ability to effectively interface with all types of people
  • Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Ability to oversee the development, deployment and direction of complex programs and processes including new center acquisitions and development opportunities
  • Demonstrated knowledge and understanding of organizational policies, procedures, and systems
  • Ability to work well with physicians, employees, patients and others
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15 Center Administrator resume templates

1

Quality Center Administrator Resume Examples & Samples

  • Support the quality assurance center of excellence by creating, maintaining and communicating best-of-practices and standards
  • Establish process for servicing different business partner requests related to Quality center and performance center and their customizations
  • Implement customization for the QC for different modules by applying creative thinking and negotiation skills that are acceptable to different business partners without compromising the best practices
  • Research and understand the latest upcoming updates and upgrades for HP tools and do thorough planning for implementation and execution without compromising the productivity of the business partners
  • Keep abreast of latest quality test management and test automation tools and recommend GAP taking into consideration the application capability and ROI
  • Constantly monitor the usage of the different tools related to QA and recommend the necessary licenses required based on the demand
  • Experienced in SDLC and STLC
  • Create QC templates based on the best practices for quick implementations
  • Shell Scripting and build scripts and preparing packaging
  • Test automation tool metrics, monitoring, and troubleshooting
  • Setup and administration of HP Testing Tools such as Quick test professional, Quality center and Performance center
  • Writing PL/SQL stored procedures
  • Troubleshooting issues and work with HP and business partners
  • Develop and provide user training for all QC modules
  • Support multiple on-going projects
  • Test automation and VB scripting using HP Unified Functional Test
  • Knowledge of HP ServiceTest
  • Knowledge of installationof the HP tools in Linux and Windows environment
  • Apache Jboss and IISinstallation and configuration
2

Certificate Center Administrator Resume Examples & Samples

  • Under direct supervision, provides customer service for client managers and insured parties requesting certificate of insurance or auto identification cards
  • Enters data into computer using templates to create certificates of insurance and auto identification cards
  • Operates in-house insurance account management computer system, spreadsheet software and word processing software to obtain insurance data and issue certificates
  • Compiles, categorizes and processes insurance information needed to issue certificates of insurance and auto identification cards
  • Verifies accuracy of data to be entered
  • May review insurance contracts to determine type of certificate and required information
  • Initiates communication with Client Managers and others to obtain information
  • Processes guidelines
  • Processes and prints insurance documents
  • Evaluates certificate information against a set of standards such as contracts and guidelines to verify correctness
  • Edits, revises and files documents
  • Prepares documents for mail
3

Command Center Administrator Resume Examples & Samples

  • 8 years of Weblogic and Portals experience with at least 12 months on VMware
  • Core experience in Oracle Weblogic Application Server, Apache HTTP & Tomcat
  • Adequate knowledge on Liferay Portals
  • Should possess good troubleshooting & debugging skills
  • Hands on Unix /RHEL commands
  • Basic Unix shell scripting. Should have good communication skills
  • Configuring, proactive monitoring and Troubleshooting of
  • Maintenance of Informatica and various integration services deployed on it
  • Maintenance of Oracle IDM, OAM
  • Demonstrate understanding of Basic VSphere/ESXi Management
  • Good Communication (Oral & Written) skills are essential
  • Ability of quickly analyzes & diagnoses the problem
  • Hardworking & Ready to learn additional related technologies
  • To participate & Work with Local & Global Team
  • Ready to take additional challenges
  • Monitor System and application health with various SNMP based monitoring tools
  • Monitor URL availability with various application availability tools
  • Proactively captures the alert from the tools
  • Proactively identify business impacting and high priority issues
  • Troubleshoot alert with an immediate temporary workaround
  • Analyze and suggest long term permanent solution for the problem
  • Follow the strict SLAs for troubleshooting
  • Performance tuning with quick fix strategies
  • Proactively identify the situations leading to Out of Memory errors
  • Identify the Garbage Collection patterns and take appropriate actions
  • Perform effectively under pressure during critical outages
  • Maintain 100% availability of the system and hosted applications
  • Automate the day to day manual work
  • Partner with Tools and automation team
  • Helps and build world class Service Oriented monitoring
  • Partner with other technical teams and collaborate for end-to-end monitoring
  • Built system availability and reporting matrix
4

Command Center Administrator Resume Examples & Samples

  • 8 years IT operations experience working as part of a technical break/fix team
  • Experience with virtualization and a broad knowledge of virtualized RAC environment
  • Experience with Database technologies and Enterprise Business Suite
  • Hands on experience on other Database technologies like
  • Hardworking & Ready to learn related technologies
  • Monitor Database availability and activity with OEM
  • Proactively captures the alert from the tools and take appropriate actions
  • Proactively identify the blocking sessions, long running concurrent jobs and DB locks
  • Monitors Oracle E-business workflows and relate to the business transactions
  • Monitors and provide quick fix for improving the reporting modules in discoverer
5

Command Center Administrator Resume Examples & Samples

  • Hands-on experience with Linux systems administration (Red Hat preferred)
  • Understanding of Incident, Problem, Change, and Release Management practices
  • Experience administering a large scale distributed application environment
  • Solid understanding of LINUX/UNIX environment and network technology (symlinks, NAS devices, NFS/CIFS mounting)
  • Understanding of the Software Development Life-Cycle
  • Strong scripting background and exposure to applications/web development
  • Solid understanding of Apache HTTP Server
  • Excellent understanding of web architecture
  • Understanding of load balancing appliances (F5 preferred)
  • Excellent interpersonal skills with proven ability to interact with Project Managers, Developers, and Business team members
  • Must be self-starter and work effectively with minimal supervision
  • Flexible and open to changing needs and expectations
  • Able to collaborate and work effectively in a team environment
  • Proven ability to plan, organize and estimate time
  • Strong verbal & written communication skills
  • Ability to self-manage, self-motivate, and seek out process improvement opportunities
6

Center Administrator Resume Examples & Samples

  • 2+ years of management experience within a multi-specialty/multi-physician medical center, clinical group, or hospital setting, or in managed care providing business consulting and operational leadership
  • Comprehensive knowledge of all Microsoft Office applications, including Outlook, Word, Excel, PowerPoint
  • Master’s Degree or Masters in Business Administration
  • Bilingual-English/Spanish-fluent levels in both is a plus
  • ECW experience/knowledge is a plus
7

Assistant Center Administrator Resume Examples & Samples

  • Articulate a realistic vision that incorporates continuous operational improvements into daily business practice
  • Assist in developing and updating policy and procedure manuals. Processes daily cash reconciliation/deposits and other reports as necessary and ensures petty cash is accounted for and safeguarded
  • Develops progressive departmental goals and appropriate measures to ensure timely effective results
  • Analyze data related to physician’s productivity and member services
  • Works closely with the Marketing Dept. in developing strategies to increase and retain membership
  • Ensures that referrals are being issued in a timely manner
  • Maintain updated documentation of licenses and in-services to comply with regulatory procedures
  • Bilingual English/Spanish-fluent levels in both
  • Strong professional written and verbal communication skills
  • Microsoft Office proficiency – able to write queries, create forms, reports and documents in Word, Access and Excel
  • Bachelor's degree highly preferred
  • Project Management or Six Sigma experience or certification
  • Prior experience delivering presentations to all levels of leadership
8

Hp-qc / ALM Quality Center Administrator Resume Examples & Samples

  • Perform all HP Quality Center Administration functions (includes integration with other tools QTP,TaskTop, LoadRunner)
  • Maintenance and add new projects, fields, workflows to HP Quality Center data elements as needed
  • Maintenance of user accounts and authentication via LDAP/Active Directory. Ensure users have the right roles/permissions to accomplish their goals
  • HP Quality Center Upgrades; Plan and control upgrades as appropriate
  • Modify existing HP QC Workflows (defects, reporting, and all others) and create new one as needed
  • Create Reports, Charts and Graphs from Quality Center. If necessary, create SQL queries to extract data directly from the database
  • Develop and conduct HP Quality Center Training
  • 5-7 Years of Experience in the Information Services field, focusing on Quality Assurance activities and testing
  • Minimum 5 Years of Experience with Quality Assurance processes and testing methodologies
  • 4+ years of technical knowledge and experience in HP ALM tool and Quality Assurance processes
  • Provide best practice and industry standard recommendations and solutions
  • Process expert on Quality Management process areas like Requirements Management, Test Management, Defect Management and Release Management
  • Technical Lead for the implementation, configuration, deployment and validation of the solution
  • Experience with ALM Workflow customization, fields, and rules
  • At least 5 years of computer programming experience is required (eg. Visual Basic)
  • Work experience with System Development Life Cycle management methodologies
  • Working knowledge of HP Quality Center’s Open API
  • Working knowledge of SQL
  • HP ALM Certification is a plus
  • Bachelor’s Degree in Computer Science or related field or equival
  • Functional Test Area
9

Center Administrator Resume Examples & Samples

  • Critical thinker
  • 5+ years business consulting, operational leadership, and management experience within a medical center, clinical group, or hospital setting
  • Bilingual-English/Spanish
  • Bachelor's, Master’s Degree or Masters in Business Administration
  • Multilingual-English/Spanish/Creole
10

Fulfillment Center Administrator Resume Examples & Samples

  • Maintains records, receives, prepares or verifies documents, searching for and compiling information and data; responding to routine request with answers by phone, in person, or by correspondence
  • Performs daily office tasks such as filing, recording, copying, posting, and other similar duties, following organization and department procedures to complete tasks in a timely manner
  • Coordinate visits within the Distribution Center with management and team members
  • Develop and maintain a strong working relationship with vendors and team members
  • Ensure all Human Resources guidelines and policies are met
  • Research, price, and present quotes for purchases as needed
  • Maintains payroll operations by following policies and procedures that include software correspondence; reporting needed changes
  • Maintains detailed budget and ensure timely payment of vendors
  • Coordinate all Distribution Center meetings
  • Maintains the highest level of confidentiality and protects payroll operations by keeping employee information closely monitored and protected
  • Assist in orientation of all new hires
  • Plan monthly and quarterly events
  • Ensure all employee incentives and rewards are kept up to date
  • Additional tasks as assigned by the DC Manager
  • Excellent communication skills at a cross-functional level throughout the company
  • Excellent time management and task management skills
  • Must be proficient with the use of MS Word, Excel, and Outlook
  • Minimum 2 years experience working in an administrative role
  • General HR knowledge
11

Assistant Center Administrator Resume Examples & Samples

  • Ensures smooth patient flow is maintained throughout all areas of the center
  • Addresses any patient requests and problems that may arise
  • Assists Center Administrator with daily cash collection and deposits
  • Complies and ensures completion of monthly departmental reports and submits to Center Administrator for review
  • Assists Center Administrator in maintaining control of office and medical supplies as per established guidelines
  • Participates in the planning and development of activities within the Center
  • Works with the Center Administrator to ensure Center’s compliance to company and regulatory agencies’ established guidelines
  • Oversees maintenance and repair of medical and office equipment
  • Conducts annual performance evaluations as applicable
  • Bachelor’s Degree (preferably in HealthCare or Business Administration)
  • Minimum 2 years of professional experience in a Supervisory or Management role
  • Bilingual-English/Spanish (Fluent levels in both)
  • MS Office-Outlook, Word, and Excel
  • Comprehensive knowledge of computer applications
  • Ability to handle all situations and individuals consistently in a professional manner
  • Strong focus and desire to provide excellent customer service
  • Ability to work 7:30AM-4:30PM, Monday-Friday
  • 2+ years of experience in a medical/clinical setting (preferably with expanded/progressive responsibilities)
  • Operational leadership, supervisory, or management experience in a medical/clinical setting
  • EMR experience
  • Experience with the Geriatric population
  • Knowledge/Experience with Medicare
12

Contact Center Administrator Resume Examples & Samples

  • Manage contact center automation / administration at Signet including tools, processes and procedures, metrics and measures
  • Perform system configurations: new users, new work groups, roles and responsibilities, scripting, recordings, and reports
  • Develop call routing and IVR strategy and management, and create workflow and campaign configurations
  • Function as liaison with internal business partners and external partners regarding IVR strategy and management; also develop workflow and campaign configurations
  • Monitor the efficiency of the IVR routing
  • Troubleshoot and create tickets for all issues within contact center and assist IT with technical support and diagnostics with call servicing technologies
  • Analyze reports and historical data and trends for IVR contact center activity
  • Developing, maintaining and administering a Contact Center IVR system
  • Creating IVR scripts for inbound and outbound interactions
  • Troubleshooting and creating tickets for all issues within contact center
  • Overseeing contact center platform and related applications
  • Providing desktop support to contact center agents and resolving Contact Center platform issues
  • Providing planning, designing, programming, support and administration of all call center technologies including, but not limited to ACD, CTI, and IVR
13

Microsoft Platforms & System Center Administrator Resume Examples & Samples

  • Provide Engineering, Operations, and Tier III support
  • Interact with the team and internal customers to ensure continuity and customer satisfaction of services
  • Actively participate in developing operational models, processes, and procedures
  • Provide operations and Tier III support for the following Microsoft Platform technologies
14

Senior System Center Administrator Resume Examples & Samples

  • System Center Orchestrator Operations/Administration (Basic)
  • System Center Operations Manager Administration (Basic)
  • System Center Configuration Manager Administration (Intermediate)
  • Windows OS (Intermediate)
  • Data Analysis Capabilities (Basic)
  • ITIL Understanding Proficiencies (Basic)
  • Experience working in an Enterprise Systems Environment
  • PowerShell (Basic)
  • Display drive and have the ability to learn new tools
  • Experience creating Microsoft Installer (.msi) packages
  • Excellent interpersonal, written and oral communication
  • System administration and leadership
  • Balance, prioritize and organize multiple tasks
  • Work collaboratively in teams and across organizations
  • Synthesize feedback and adjust plans accordingly
  • Small teams
  • Apply creative solutions to business problems to ensure business needs are most effectively met
  • Understand and anticipate needs and priorities of both internal and external customer
  • Communicate effectively (in oral and written form) with a variety of individuals
  • Adapt knowledge outlined above to systems development methods for web-based applications
  • Author design documents with the assistance of a project leader
  • Microsoft Certifications (MCSA, MCSE, MCITP)
  • Experience with Active Directory administration and design
  • Experience deploying software (Microsoft and third-party) with System Center Configuration Manager
  • Experience creating RunBooks with System Center Orchestrator
  • Experience configuring monitoring and management packs with System Center Operations Manager
15

Microsoft System Center Administrator Resume Examples & Samples

  • Engineering, operations and Tier III support for the following Microsoft System Center technologies
  • System Center Configuration Manager
  • System Center Operations Manager
  • System Center Orchestrator
  • Support and contribute towards the strategic direction for Microsoft cloud services that includes Operations Management Suite
  • Maintain awareness of new and emerging technologies
  • Identify service improvements that will streamline services to improve end-user experiences
16

Surgery Center Administrator Resume Examples & Samples

  • Regional CFO
  • Regional Vice President of Operations
  • Regional Business Office Manager
  • Regional Medical Director
  • Regional Quality/Risk Team
  • Business Development support
  • Regional Pharmacy Personnel
  • A support network of 125 Administrators currently leading our other centers
  • A dedicated team of recruiters
  • Build the ASC’s brand with physicians, patients, third party payors, and the community in general
  • Facilitate positive effective working relationships with the Governing Body, Medical Director, and Medical Staff
  • Call upon and coordinate the use of corporate personnel and hospital resources. This includes,but is not limited to, corporate legal and financial data processing, staffing, credentialing, marketing, human resources, and development expertise
  • Responsible for business development of the center in conjunction with Business Development/Marketing Representative
  • Maintain appropriate levels of personnel (this includes hiring, promoting, assigning, maintainingcompensation levels; approve merit evaluations and salary increases, as well as conference and discharge, when necessary)
  • Work closely with the Business Office to institute budget controls, monitor accounts receivables and payables, prepare and project annual budgets
  • Implement ongoing Performance Improvement Program
  • Consult specialists in areas necessary to maintain the delivery ofhigh standards of health care and ensure the implementation of these standards at the Center
  • Complete required training necessary to fulfill the role of ECO, FPO, and FISO for the facility. Ensure policy review, contracting policy, training and reporting is done on a timely basis
  • Perform all duties and responsibilities timely and effectively in accordance with established company policies to achieve overall ASD objectives
  • Minimum (3) years direct experience or related experience
  • Experience in outpatient surgery center operations are require
17

Contact Center Administrator Resume Examples & Samples

  • 4-year degree in computer science or related field or equivalent experience
  • 2+ years’ education and/or experience working with a broad array of contact center technology, including call routing, telephony, quality assurance, and reporting required
  • 2+ years’ experience using Cisco Finesse or Avaya, Call flow manipulation, VIM Exony, Verint products, and Aspect contact center technologies or similar program
  • Experience in a role delivering contact center technology support highly desirable
  • Excellent interpersonal abilities; ability to get along with diverse personalities; tactful, mature, and flexible
  • Resourceful, well organized, highly dependable, efficient and detailed oriented
  • Service oriented, but assertive/persuasive
  • Good problem solving skills; exercises good judgment when analyzing and solving problems
  • Effective organization and project management skills
  • Excellent oral and written communication skills; able to document
  • Basic knowledge of the planning, acquisition and implementation of the company’s voice communications system
18

Employee Resource Center Administrator Resume Examples & Samples

  • This position will be responsible to
  • Ensure prompt, accurate, and consistent handling of requests (Phone, e-mail, etc.) in accordance with department goals and standards
  • Accurately prioritize, categorize, and log requests into the request tracking system
  • Demonstrate a polished, professional manner in dealing with all levels of employees
  • Interpret Takeda’s policies, programs, and procedures to effectively communicate in a professional, reassuring and decisive manner
  • Provide (first) resolution support entailing answering questions and problem-solving to all employees on HR related issues, such as compensation, benefits, training, and annual programs
  • Provide new hire orientation delivery of Takeda’s benefits
  • Conduct pre-hire processing and I-9 processing upon hire/re-hire in accordance with Takeda’s process and government regulations
  • Update HR Systems as applicable
  • Respond to routine requests from governmental agencies such as the Dept. of Labor (OSHA) and various State Employment Commissions
  • Understands provisions of each health and welfare plan/program to ensure that plans are accurately represented and communicated to all participants
  • Serve as case manager for LOA cases. Ensure accurate and timely follow-up and processing. Follow procedure to resolve issues related to pay, return to work, and/or work restrictions. Partner with HR BP and/or Legal counsel for non-routine or complex case resolution
  • Investigate and resolve questions/issues regarding delivery and payment for services by contacting service providers, benefit plan providers, vendors and employees
  • Communicate policies and procedures with an understanding of state and federal employment laws (e.g., ADA, FMLA) and practices. Recommends changes and works with appropriate personnel to implement approved changes resulting from proposals
  • Consistently administer policies, programs, processes and practices to limit liability to Takeda
  • Maintain employee and benefits files, ensuring confidentiality of information
  • Bachelor’s Degree, required
  • Minimum of 2 years in corporate environment, preferably in customer/employee facing position
  • Experience working in a shared services environment or call/contact center desirable
  • Superior interpersonal/customer service skills
  • Must have ability to handle and maintain confidential information
  • Able to work effectively on an individual basis as well as in a team environment
  • Communicates in a clear and articulate manner
  • Must be able to set workload priorities and multi-task
19

Acting Lacey Claim Center Administrator Resume Examples & Samples

  • Bachelor's degree in Business Administration or management, or equivalent combination of education and experience
  • Demonstrated experience in managing or supervising a major service delivery system or program
  • Ability to implement planning, scheduling, reporting, monitoring and training programs in a Claim Center environment
  • Ability to cultivate and foster processes necessary to resolve customer service issues in a telephone and web based service delivery system
  • Knowledge and skill with formal Lean techniques such as root-cause analysis, problem-solving facilitation, visual management, etc
  • Ability to learn, understand and effectively work with technology in support of Claim Center business practices, e.g., telephony, including sophisticated systems such as IVR, PC applications, LANs, forecasting and scheduling software
  • List of professional references
20

Surgery Center Administrator Resume Examples & Samples

  • Demonstrated computer proficiency and proficiency in PC applications as required
  • Demonstrated ability to perform basic mathematical calculations, balance and reconcile totals, punctuate properly, spell correctly, and transcribe notes accurately
  • Ability to demonstrate an understanding of business operations and the effect they have on the overall business results
  • Demonstrated proficiency in organizational, project and time management skills
  • Proven ability to effectively interface with all types of people
  • Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Ability to proactively prioritize needs and effectively manage resources
  • Ability to communicate clearly and concisely. Must have excellent verbal and written communication skills
  • Ability to oversee the development, deployment and direction of complex programs and processes including new center acquisitions and development opportunities
  • Demonstrated knowledge and understanding of organizational policies, procedures, and systems
  • Ability to apply tools and processes to successfully manage to budget
  • Ability to assess work activities and allocate resources appropriately
  • Ability to understand complexities and needs to start-up, build and maintain a new business
  • Experience in outpatient healthcare operations or similar service environments preferred
21

Ambulatory Surgery Center Administrator Resume Examples & Samples

  • Knowledge of State, Federal and Accrediting Body regulations and standards related to Ambulatory Surgery Centers
  • Ability to relate and work effectively with others
  • Demonstrated skills in verbal, written English and public speaking ability
  • Experience in budgeting and personnel management
  • Able to work independently and meet established deadlines
  • Able to make sound reasonable decisions
  • Highly organized with ability to concentrate on many detailed requests despite numerous interruptions
  • Demonstrates accountability, professionalism, openness, receptiveness to change. Displays creativity and innovation
  • Ability to identify and calmly handle inherently stressful situations with tact
  • Ability to develop excellent working relationships with physicians, corporate staff, hospital partners and ASC staff
  • Graduate of approved school of professional nursing. Bachelor’s Degree or higher preferred
  • Minimum of 5 years experience in management of a similar health care setting, including experience as an ASC Manager
22

Surgery Center Administrator Resume Examples & Samples

  • Maintain appropriate levels of personnel (this includes hiring, promoting, assigning, maintaining compensation levels; approve merit evaluations and salary increases, as well as conference and discharge, when necessary)
  • Consult specialists in areas necessary to maintain the delivery of high standards of health care and ensure the implementation of these standards at the Center
  • Experience in ambulatory surgery center operations is required
23

Center Administrator Resume Examples & Samples

  • Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer
  • Communicates organizational objectives and vision to the team
  • Works in conjunction with designated Medical Director, Regional Manager and regional team to enhance provider satisfaction. Assists in resolving provider-related issues when necessary
  • Monitors patient satisfaction through various programs such as the formal complaint process, new patient survey, CAHPS, HOS, etc. Responds as appropriate
  • Responsible for team development including recruitment, counseling, mentoring and termination of teammates
  • Ensures all billing policies and procedures are followed
  • Consistently maintain professional appearance. Personally adheres to dress code policy and ensures compliance of their team
  • Adheres and monitors compliance with all to learn and implement appropriate Federal, State, and local regulations
  • Preferred: 5 or more years in Primary Care, three in a management capacity
24

Surgery Center Administrator Resume Examples & Samples

  • A support network of 130+ Administrators currently leading our other centers
  • Build the ASC’s brand with physicians, patients, third party payers, and the community in general
  • Experience in outpatient or surgery center operations preferred
25

Senior System Center Administrator Resume Examples & Samples

  • System Center Orchestrator Operation/ Administration
  • System Center Operations Manager Administration
  • System Center Configuration Manager Administration
  • Implementing and maintaining enterprise level products, including hardware and software components, used to support the DHA Test and Evaluation (T&E) Lab systems
  • Identifying and troubleshooting SCCM issues
  • Working with Change and Release Management Process to comply with policy
  • Engineering and sustaining a healthy configuration management environment to support deployment and maintenance of all DHA T&E Lab servers
  • Managing trouble ticket queues and performing trend and root-cause analysis to resolve issues and document efforts in the trouble ticket system
  • Active Directory Services
  • Windows 2003/2008/2012 servers
  • VMware based virtualization
  • Balancing, prioritizing, and organizing multiple tasks
  • Apply creative solutions to business problems to effectively meet business needs
  • Understand and anticipate needs and priorities of both internal and external customers
  • 5+ years of experience with infrastructure monitoring
26

GBS Transaction Center Administrator Resume Examples & Samples

  • Ability to conduct investigations and interact successfully with individuals remotely
  • Facility with HR systems and databases
  • Experience with EXIM requirements / process
  • Ability to successfully communicate with a wide range of employees and organizational levels both orally and in writing
  • Experience with ITAR/EAR compliance
  • Bachelor’s degree in Business, Management, Human Resources, Government, Economics or related degree
27

Work Center Administrator Resume Examples & Samples

  • Executes all necessary steps required in the successful implementation of non-managed work orders
  • Ensures compliance with all company and client administrative and safety directives, policies, and procedures
  • Ensures appropriate funding processes comply with established processes to ensure projects and work are properly estimated, funded and scheduled
  • Manages and tracks the utility survey process
  • Coordinates with shop management and/or client personnel to execute work to the customer’s satisfaction
  • Assists the Maintenance Leads with preventive maintenance activities as well as maintain related documentation
  • Assesses all incoming equipment assets documents relating to preventive maintenance
  • Creates and manages job plans related to scheduled preventive maintenance work orders based on trade specific input
  • Represents the organization by participating in preventive maintenance meetings, document discussions and/or task teams with the client
  • Assists the Maintenance Technicians as needed (i.e., correct preventive maintenance tickets, reschedule, update plans and future schedules) as well as coordinate minor maintenance repairs
  • Strong interpersonal skills and ability to deal with others in a positive, customer focused manner
  • Able to work independently, analyze situations, make decisions, set and meet own deadlines without supervision
  • Understanding of corporate culture, policies and goals and how to implement them in a professional manner
  • Ability to communicate effectively (verbal and written) with a wide variety of audiences (e.g., custodians, operators, engineers, management, customers, etc.)
  • Proficient in the use of computers and Microsoft Office products, primarily the use of word processing, database applications, presentation and spreadsheet software
  • Customer service experience; telephonic, automated and in-person experience
  • MAXIMO experience, desired
  • Ability to adapt to frequent change and a hectic/fast paced work environment
  • Bachelor of Science degree in Business or related field of study
28

Center Administrator Resume Examples & Samples

  • Assist in developing the centers budget and review of company financial reports. Assures adherence to budgetary goals and proper allocation of resources. Monitors center expenses and budget to ensure cost effectiveness
  • Directs leadership of supervisory staff and ensures adequate staffing levels
  • Review disenrollment and enrollment reports on a monthly basis
  • Oversee facility’s membership and implements center activities to retain members and ensure their satisfaction with the center and plan. Responsible for reducing the centers’ retainable Medicare dis-enrollments
  • Responsible for ensuring proper training and mentoring of all associates on population health and their role in the success of continuity of care patients
  • Orientation and training of staff on center policies and procedures
  • Interviews and hires new staff. Evaluates employee performance according to established standards. Conducts counseling and initiates educative and disciplinary activities to improve employee performance
  • Controls ordering and distribution of office supplies, patient care supplies, pharmaceuticals and equipment
  • Participates in and facilitates staff, patient education, and marketing activities. Meets with marketing to develop marketing events to promote center growth
  • Assures that the facility is clean and well-maintained and that all equipment is in good working order
  • Maintains patient and business confidentiality at all times and treats patients, the public and co-workers in a professional manner
29

Service Center Administrator Resume Examples & Samples

  • Perform various assigned administrative and customer support activities including but not limited to scanning, data entry and document uploading into Ascend
  • Input new and existing client property, parcel and value data into Ascend
  • Maintain/update client portfolios
  • Participate in improvement projects as directed
  • Work effectively / responsively with all levels within the organization to ensure superior customer service
  • Respond to internal and external customer requests
  • Perform other duties and projects as assigned to support the business
  • Bachelor’s degree preferred and/or two to three years’ experience in a support environment which focuses on quality data entry and exceptional customer service in a fast-paced operations environment
  • Must be a self-starter able to organize, multi-task and adapt to changing situations
  • Proven work-ethic and time-management skills
  • Highly proficient data entry, Microsoft Word, Excel and Outlook experience
  • Experience working with a workflow/ticketing management tool preferred
  • Ability to review data for reasonableness and accuracy
  • Problem solving and investigative skills
  • Flexible to work any schedule between the hours of 7am to 7p CT and overtime as necessary to support business deadlines
  • Professional demeanor necessary to interact with teammates, internal customers and clients
  • Prior property tax or real estate experience preferred, not required
30

Ambulatory Services Center Administrator Resume Examples & Samples

  • Assists in preparing, implementing, and monitoring the facility budget
  • Provides balance between cost effectiveness and quality care issues
  • Forecasts fiscal impact of trends and current and future technological changes affecting the preparation and implementation of the facility budget
  • Communicates budget to facility/medical staff and supporting service departments
  • Initiates corrective action for budget variances
  • Provides guidelines for measuring the quality of patient care, based on accepted standards of nursing practice
  • Ensures participation of facility personnel in the formulation of the standards of nursing practice
  • Implements standards, annually reviewing and revising, as necessary, to reflect changes in nursing practice
  • Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care appropriate to the age of the patients served. Is able to interpret data about the patient’s status, in order to identify each patient’s age-specific needs and provide the care needed by the patient group
  • Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors
  • Ability to perform waived testing (point-of-care testing) per Clinical Laboratory’s and the patient care unit’s policies and procedures
  • Ability to interpret results of waived tests; take appropriate action on waived tests results
  • Cultural practices will be addressed and supported, as long as such practices do not harm others or interfere with the planned courses of medical therapy
  • Ensures clear, concise and current written policies and procedures are available to assist the nursing staff and minimize risk factors
  • Ensures participation of facility personnel in the formulation of policies and procedures, annual reviews and revisions
  • Interprets policies and procedures to all appropriate staff
  • Enforces compliance with policies and procedures, as applicable
  • Determines staffing requirements and patterns, based on scope of services, complexity of patient acuity and fiscal resources
  • Acts as a consultant in selection of staff, determined by hiring policies of the facility and department, job requirements, qualifications, vacancies, availability and objectives relating to the quality of care to be delivered
  • Ensures all new staff successfully complete required orientation program
  • Ensures that technical and professional programs are scheduled for staff development and based on
  • Basic computer knowledge and familiarity with EHR/EMR required. (Nextgen preferred)
31

Center Administrator Resume Examples & Samples

  • Bachelor's Degree in Healthcare/Healthcare related field
  • Three or more years of management experience within a multi-physician medical center, clinical group, or hospital setting
  • Progressive operational experience within a medical center, clinical group, or hospital setting
  • Comprehensive knowledge of all Microsoft Office applications
  • Bilingual-English/Spanish- Must be able to speak, read and write in both languages without limitations or assistance
  • Excellent Customer Service skills within a fast paced environment
  • Basic knowledge of Population Health Strategy
  • Proven ability to function effectively in a matrix management environment and as a member of an interdisciplinary team
  • Solid understanding of medical care delivery, managed care financial arrangements and reimbursement
32

Grainger Institute / Center Administrator Resume Examples & Samples

  • Website maintenance and editing knowledge required
  • Prefer knowledge of WordPress
  • Social media background strongly preferred
  • Strong organization, writing and verbal communication skills
  • Passion for supporting high-quality research
  • Knowledge of Economics departments' Institutes/Centers programs preferred
  • Event planning
33

Surgery Center Administrator Resume Examples & Samples

  • The daily operation of the facility
  • Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff and all departments of the facility
  • Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals
  • Appointing a person responsible for the facility in the absence of the Administrator
  • Planning for the services provided by the facility and the operation of the facility
  • Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable
  • Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team
  • Bachelor's degree in one of the health professions, business administration, public administration or other suitable field
  • Nursing or Master's degree preferred
  • Minimum three years of experience in a top administrative or management position in the health field
  • Good command of the English language, both verbal and written
  • Ability to work well with physicians, employees, patients and others
  • The Governing Board may determine other qualifications as seen fit
  • Working Conditions and Physical Requirements
  • Mobility to move about the facility to supervise employees and activities
  • Office environment typical, but frequent exposures to patient care areas
34

Surgery Center Administrator Resume Examples & Samples

  • Bachelor's degree in one of the health professions, business administration, public administration or other suitable field. Nursing or Master's degree preferred
  • Minimum three years experience in a top administrative or management position within the health industry
  • Multi-site facility management experience is highly preferred
  • Criteria for Evaluation - Patient/family feedback - Annual Goals - Physician feedback - Employee feedback
35

Surgery Center Administrator Resume Examples & Samples

  • Patient/family feedback
  • Annual Goals
  • Physician feedback
  • Employee feedback
  • Lead discussion/presentation during Monthly Operations Review call with USPI’s Home Office team
  • Bachelor's degree in nursing required. Master's degree or higher in nursing preferred
  • Current, unrestricted Texas RN license
  • Current BLS & ACLS certifications required
  • Minimum three years' experience in a top administrative or management position in the health field
36

Service Center Administrator Resume Examples & Samples

  • Accurately input data into software within required deadlines
  • Record necessary changes/updates as appropriate
  • Ensure that all internal controls, processes and procedures are followed
  • Research, communicate and accurately resolve basic customer service needs according to the commitments and standards set forth by the department
  • Exhibit client focused behavior and apply knowledge and training to support client needs
  • Execute administrative duties as assigned
37

Center Administrator Resume Examples & Samples

  • Prepare the annual budget for review by Center Director. Manage and approve all department expenditures against the approved budget. Process all accounts payables and checks requisitions. Approve all fund transfers to other departments. Provide financial management of all CVC funds
  • Monitor and track the Center budgets to ensure resources meet Center objectives. In coordination with CVC staff, create and send out RFP calling for research projects. Work closely with Center grant awardees to have all IRB and IACUC approvals in place before receiving grant. Ensure receipt of reports from grant awardees. Work in coordination with the Development Office in allocating philanthrophy funds approved to CVC faculty
  • Ensure all Center core facility services are billed out properly and timely and in compliance with Federal and MCW policies. Follow up on collections when needed
  • In coordination with the Center Director, responsible for strategic planning and programmatic development of the Center. Ensure the Center's compliance with Department and College policies and procedures. Supervise CVC administrative staff
  • Coordinate the Center's annual meeting and other events as needed
  • 5 years; will consider additional years of experience in lieu of Bachelor’s degree
38

Center Administrator Resume Examples & Samples

  • Philosophy, Goals and Objectives of the Organization
  • Center Business and Financial Activities
  • Marketing and Physician recruitment
  • State and Federal Regulations/Accrediting Agencies
  • Quality Assessment and Performance Improvement
  • Continuing Education
  • Safety /Risk Management Program
  • Privacy Program
  • Medical Records
  • Internal Compliance Program
  • Professional Competence
  • Responsibilities for Business Plan Development and execution
  • Cooperative work attitude toward co-employees, management, patients, visitors, and physicians
  • Ability to promote favorable facility image with physicians, patients, insurance companies, and general public
  • Ability to make decisions and solve problems
39

High Performance Computing Innovation Center Administrator Resume Examples & Samples

  • Plan, execute, and/or provide oversight to a variety of workforce, operational and organizational requirements and activities for the HPCIC on administrative matters
  • Serve as the principle point of contact for the HPCIC and its management, interfacing with all levels of management both internal and external to the Lab
  • Lead the implementation business, operational and/or organizational strategies, objectives, and deliverables and prepare responses for requests for information for the HPCIC
  • Review, execute, and administer a variety of personnel/recruiting related activities, for the work unit, ensuring compliance with applicable policies, procedures, regulations, and laws
  • Oversee and set the priorities for the coordination of meetings, conferences, and other technical activities for HPCIC Management
  • Represent the HPCIC on self-assessment, audit teams, or work-related committees and lead projects to assess, set and establish protocol and procedures for the work unit
  • Collect, validate, interpret, and analyze business, operational and/or organizational planning data in support of strategic and/or workforce planning activities for the work unit
  • Prepare and reviewa variety of reports for management decision making and review documentation for adherence to policy and ensure consistency
  • Experience coordinating administrative and operational work activities and multi-faceted internal processes in functional area
  • Experience participating in and leading business, operational and/or organizational activities
  • Experience representing management to diverse internal and external contacts, communicating manager’s direction
  • Experience interacting with all levels of personnel exercising a high degree of discretion, mature judgment, and tact in handling issues of a sensitive nature and demonstrated effective verbal, written and interpersonal communication skills necessary to effectively explain, present, direct, negotiate and influence others
  • Specialized and operational knowledge of industry practices with experience applying analytical and research skills; experience resolving issues
  • Understanding of principles of personnel administration, policies and procedures, and state and federal laws. Knowledge and understanding of HR compliance requirements for personnel administration (FLSA, ADA, EEO, etc.)
  • Administrative and organizational skills, including detail oriented, flexibility and experience independently coordinating and prioritizing multiple and complex work activities, often with conflicting deadlines. Demonstrated ability to work effectively with short deadlines and frequent interruptions
  • Demonstrated analytical skills with the ability to anticipate, identify, and resolve complex issueseffectively
  • Advanced knowledge of personal computers and associated software including MS Office applications and experience developing complex reports for use in management decision making
  • Associate’s Degree in a related field
40

Recovery Center Administrator Resume Examples & Samples

  • Daily sorting of apparel totes
  • Daily computer data entry into the apparel spreadsheet
  • Maintain logs and reports
  • Work closely with department managers, assistants, and leads to support the Recovery Center program
  • Updating and maintaining Excel spreadsheets to support reporting
  • Safeguard confidential information
  • Once administrator duties are complete this position will switch to processing of stain removal or processing within the Returns Inspection department
  • Proficient in ten key typing
  • Proficient in MS Word & Excel
  • Self-starter, who is able to work independently with little supervision, yet be part of a team
  • Maintain sense of urgency and follow-through
  • Excellent customer service attitude and team player
  • Good communication skills and a good listener
  • Well organized and able to prioritize incoming requests